Quantic is seeking a highly motivated and skilled individual with excellent customer service skills to fill a part-time position as a Student Account Specialist. The ideal candidate will have previous experience working with student accounts, collecting tuition payments and fees, and managing numerous CRMs.

The successful candidate will:

• Provide guidance to students on financial policies and procedures related to all aspects of the student account throughout the student life-cycle at Quantic
• Be responsible for accepting and posting of payments, issuing receipts, and reconciling respective transactions
• Support students in obtaining appropriate documentation for tuition and/or employer reimbursement
• Work with various departments to streamline and implement the tuition and/or employer reimbursement process
• Process refunds as needed
• Assist in the management and maintenance of appropriate data and reporting
• Convey a professional image and maintain positive, professional and helpful interactions with students, staff, faculty, and external customers
• Resolve account-related issues

An equivalent combination of education and experience may be considered.

Experience includes:

• Bachelor's degree or higher
• Minimum of one (1) year of related experience (an equivalent combination of education and experience may be considered)
• High level of attention to detail and critical thinking skills
• Strong interpersonal, written, verbal, grammatical skills
• Exceptional student service skills
• Knowledge of Microsoft Word and Excel
• Experience with CRMs such as Salesforce
• Commitment to working in a collaborative environment

Preferred experience:

• Previous remote work experience

Pedago supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class.

We are proud to offer part-time employees the following benefits:

• Flexible, remote work environment
• Paid sick leave
• Tuition-free enrollment in Quantic/Valar degree and/or certificate programs after 3 months of service

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Company Description

Quantic School of Business and Technology is a fast growing US-accredited, modern online university, challenging the status quo of elite-caliber higher education. With over 15,000 students and alumni from over 150 countries, we're on a mission to democratize access to the highest quality education programs while driving innovations in both learning and affordability. Quantic offers graduate degree programs that combine the best of traditional campus-based institutions with the next generation of interactive, mobile-first learning. Founded by the former CEO and fellow executives of Rosetta Stone, Quantic is a rapidly expanding company seeking candidates who thrive in a mission-oriented fast-paced environment with opportunities for growth.

Role Description

Pedago is seeking a highly skilled and motivated Controller to join our dedicated finance team. This individual will report to the CEO. This is a unique opportunity to contribute to the financial success of a dynamic and innovative organization. This role is a full-time, hybrid role in New York City. and the salary range is $140,000 - $160,000 depending on experience.

Key Responsibilities:

• Financial Reporting: Preparation of accurate and timely financial statements.
• Month-End Close: Manage the month-end closing process, ensuring all accounts are reconciled, and financial reports are prepared in accordance with GAAP.
• Supervision:Oversee the work of accounting staff (1 direct report) and provide guidance and mentorship as needed.
• Financial Analysis: Assist business analysts, CFO and CEO, with in-depth financial analysis, including variance analysis, budget vs. actuals, and trend analysis.
• Research: Conduct technical accounting research and provide technical guidance in preparing transactional accounting and documenting memos, as needed.
• Cash Management: Manage cash flow by monitoring daily transactions, optimizing liquidity, and overseeing investment activities.
• Financial Compliance: Ensure compliance with all relevant tax regulations, internal policies, and industry standards. Conduct tax planning and preparation.
• Audit Support: Coordinate and liaise with external auditors during annual audits, providing documentation and addressing audit inquiries.
• Process Improvement: Identify opportunities to enhance efficiency and effectiveness within the finance department and implement process improvements.
• Miscellaneous related tasks as assigned by supervisor.

• Bachelor's degree required, preferably in Accounting or a related field.

• CPA license.
• Minimum of 5+ years of progressive accounting experience, public accounting and private experience preferred.
• Strong proficiency in Microsoft Excel and G-Suite.
• Thorough understanding of Generally Accepted Accounting Principles (GAAP).
• Ability to work in a remote team.
• Positive attitude with a willingness to take on challenges.
• Experience with ERPs (NetSuite) preferred.
• Excellent analytical, problem-solving, and organizational skills.
• Exceptional attention to detail and accuracy.
• Effective communication skills, both written and verbal.
• Ability to work independently and as part of a collaborative team.

What we offer:

• Compensation: $140,000 - $160,000
• Equity: Employee stock options
• Time Off: 20 days PTO plus 9 company holidays
• Healthcare: 100% employer-paid medical, dental, and vision plans for employees and dependents (buy-up options available)
• Disability & Life Insurance: 100% employer-paid short- and long-term disability and life insurance
• Parental Leave: Up to 13 weeks of fully paid parental leave
• Savings Plans: HSA and FSA options
• Retirement: 401k plan
• Tuition Loan Reimbursement
• Additional Benefits:
• Pet insurance and bereavement leave
• Education benefits for Quantic and Valar degree programs
• And more!

See more jobs at Quantic School Current Openings

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