Sapience Analytics Corp
Sapience Analytics Corp is hiring a Remote Customer Success Manager
Job Description
This position provides business support for customers during their deployment and adoption of the product. Collaboration with Customers as well as Support, Product Management and Engineering is critical to success.
- Providing technical and business support related activities for customer pilots, deployments and custom development/configurations for customers
- Assess customer requiremenents and provide input to customer on enabling Sapience within their infrastructure
- Support the Sales team during the sales process as needed
- Coordinate with customer support and engineering teams for critical issues
- Design solutions for integrating the product with the customer’s network and infrastructure
Support Customer Reporting configuration and enablement using Sisense
Qualifications
3 to 5 years experience delivering enterprise software deployment projects and/or related technology solutions.
4 yr or advanced College degree
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