Join our client's team as a Digital Marketing Pro and be part of a thrilling journey in a fast-paced, innovative environment where no two days are the same!

This role is all about building strong relationships, unleashing your creativity, and helping clients unlock their full potential. If you thrive on collaboration, love experimenting with fresh ideas, and are passionate about driving real results, this is your chance to shine!

As part of one of the most successful companies of our time, you'll join a vibrant team of top-tier sales pros.

Together, you'll power Meta's sales activities, discover exciting opportunities, and close deals with awesome new customers.

Responsibilities

As a Digital Marketing Pro, your role will be dynamic and impactful, involving:

• Building Connections:Reach out to new and existing clients through calls and emails, uncovering opportunities to boost their success.
• Driving Growth:Manage a portfolio of small business clients, helping them thrive by increasing their revenue through tailored strategies.
• Market Expertise:Dive deep into industry trends, market dynamics, and client business models to provide insightful recommendations.
• Customized Solutions: Identify opportunities and craft personalized advertising solutions to help clients achieve their unique goals.
• Ongoing Partnership:Engage proactively with clients, tracking product performance, sharing insights, and tuning strategies for maximum impact.
• Becoming a Specialist: Master our client’s advertising tools and offerings to deliver cutting-edge solutions and guidance.

• Sales Experience or related: 3+ years of experience in outbound sales and/or digital marketing.
• Passion for advertising and sales.
• Strong negotiation and consultative selling skills.
• Skilled in delivering impactful client presentations backed by data.
• Proficient in English (B2 level).
• C2 level of German
• Quick learner, adaptable, and solutions-oriented.
• Organized, punctual, and self-driven

• Relocation package:refund the initial flight ticket after 6 months in the company.
• Accommodation provided by the company:private room in shared apartment with expenses paid by the company (water, electricity, Internet and cleaning services).
• Regular office hours:Monday to Friday from 8 am to 5 pm.
• Possibility of working from home (hybrid) based on performance after the training period.
• 5K signing bonuses:3.500 euros after contract signature which is after the training period (maximum one month) and 1.500 euros after 6 months from starting date.
• 2 ways flight tickets to go home to visit your family.
• Real possibilities of career progression: you can apply to higher positions after 6 months in the company.
• Private health insurance.
• Free language lessons
• Free social activities:surf lessons, events, sports activities, etc.

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Looking for a simple yet impactful job? Join our team in Athens as a German speaking Audio Analyst! 

You’ll work for one of the world’s largest BPO companies, helping to fine-tune voice recognition technology used by millions—no technical experience required!

Your main task? Listen to short audio clips and decide if they include specific trigger phrases like "Hey Siri." That’s it! You’ll play a key role in making sure that voice commands work smoothly, helping people interact with their devices more easily and effectively.

On a typical day:

• Listen to Audio Clips: You’ll receive short recordings, usually just a few seconds long.
• Simple Categorization: Decide if the audio clip is a valid trigger or just background noise. No complex analysis required—just listen and categorize!
• Support AI Learning: By accurately labeling these clips, you’ll help improve voice recognition technology, making it smarter and more responsive.

• German Fluency 
• Easy and Straightforward: If you can listen to audio and make quick decisions, you’re already qualified.
• No Tech Experience Needed: We’ll teach you the rest.

• Competitive monthly salary (14 salaries per year)
• Remote all over Greece - Work from the comfort of your home 
• Stable working schedule (Monday-Friday, 09.00-17.00)
• Monthly performance bonus
• Bonus after 6 months: 300 euros
• Bonus after 1 year: 600 euros
• Health Package
• Full relocation package 

Sounds easy and awesome? That’s because it is! Apply today and join us in Athens.

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Our client, an international services provider working with companies across the World is seeking to recruit a team of German speaking Online Content Moderators for a new project.

Great opportunity to start your career in a sunny country within an international environment!


Responsibilities

• View and review user-generated content (e.g. sales ads).
• Respond to customer inquiries on all topics related to the online marketplace, by maintaining a positive, empathetic and professional attitude towards the customers.
• Follow communication procedures and policies.
• Evaluate and make decisions in accordance with defined policies and guidelines.
  

• No previous experience is required however some customer service experience would be ideal
• Candidates must have strong PC skills, have the ability to learn to use new computer tools
• Must have good communication skills as well as possess strong analytical skills together with decision making skills, attention to detail.
• German language skills (advanced/proficient) and English language skills (conversational).
• Professional attitude, attendance attends work on time, able to work autonomously, meet deadlines, follow procedures and instructions.
• Passionate about making a difference.
• Flexible in working times.

• Working from home
• Possibility to extend leave while working from abroad (up to 2 weeks)
• Team Performance Bonus, received twice a year, based on team performance
• Development and Career Opportunities
• Free transport to the office from certain areas in Malta
• Free Private Health Insurance cover (after probation)
• Free annual eye test
• Discounts for Gym Membership, Taxi Services
• Free English Course
• Work from home allowance

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Our client, an international services provider working with companies across the World is seeking to recruit a team of Danish speaking Online Content Moderators for a new project.

Great opportunity to start your career in a sunny country within an international environment!

Responsibilities

• View and review user-generated content (e.g. sales ads).
• Respond to customer inquiries on all topics related to the online marketplace, by maintaining a positive, empathetic and professional attitude towards the customers.
• Follow communication procedures and policies.
• Evaluate and make decisions in accordance with defined policies and guidelines.
  
  

• No previous experience is required however some customer service experience would be ideal
• Candidates must have strong PC skills, have the ability to learn to use new computer tools
• Must have good communication skills as well as possess strong analytical skills together with decision making skills, attention to detail
• Danish language skills (advanced/proficient) and English language skills (conversational)
• Professional attitude, attendance attends work on time, able to work autonomously, meet deadlines, follow procedures and instructions
• Passionate about making a difference
• Flexible in working times

• Working from home
• Possibility to extend leave while working from abroad (up to 2 weeks)
• Team Performance Bonus, received twice a year, based on team performance
• Development and Career Opportunities
• Free transport to the office from certain areas in Malta
• Free Private Health Insurance cover (after probation)
• Free annual eye test
• Discounts for Gym Membership, Taxi Services
• Free English Course
• Work from home allowance

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Are you passionate about the online world? Do you have an eye for details? Do you have

excellent written and verbal communication? Then, join our team as a Content Moderator for Social Media!

In this role, you will review and moderate business content posted on Social Media. Also, you will be working on the Hebrew market and helping to build a better experience for our users.

We guarantee you a great work environment, as well as the best work conditions to help you achieve your professional goals!

Responsibilities

As a Content Moderator for Social Media, you’ll:

• Review and moderate online content, posted on the Hebrew market
• Ensure that all information uploaded by users follows the guidelines based on the client’s policies
• Become and remain knowledgeable about policies and community standards
• Provide and follow best practices used to better achieve client’s KPIs
• Use the learned knowledge to propose improvement ideas, either internal or external.

• Native level of written and verbal communication skills in Hebrew (mandatory)
• Natural fast learner, so you can develop your skills within a short period of time
• Fluency in English (minimum B2 level)
• Ability to distinguish self-beliefs from moderated content and policies
• Empathic
• Motivation and positive attitude
• Attention to detail
• Dealing with high volumes of online content
• Availability to work in 24/7 rotating shifts, from Monday to Sunday (mandatory)
• European Citizenship or valid work permit for Portugal.

• Signing Bonus of 1500€ plus Loyalty Bonus of 1500€ after 6 months Tenure
• Salary: 1600 euros gross per month - 12 payments per year.
• Excellent work opportunity in a dynamic leading multinational company
• Stable work and career progression as a Content Moderator for Social Media
• Investment in training and personal development
• Possibility to live in one of our apartments
• Initial flight expenses refund
• Annually complementary return flight to your home country (within Europe)
• Modern and centrally located buildings with cafeteria facilities and an excellent public transportation connection
• Free healthy meals, such as salad, fruit, soup and bread, available to all employees
• Health Insurance since day one in the company
• Free company events and activities
• Floor animation activities, with prizes every month

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We are looking for Dutch Travel Consultants to work in Greece for the leading online hotel reservation agency.The company offers online reservations for hotel rooms and rental cars through the internet to both leisure and business travelers.

On a typical day, you’ll:

• Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc. 
• Provide accurate, valid, and complete information by using the right tools, methods, and processes. 
• Ensure a high level of partner service and a positive partner experience 

• Fluent in Dutch and English
• Experience in customer service experience is a plus

• Ability to adapt and excel in a fast-paced work environment

• High school diploma or equivalent

• Handy with MS Windows and other computer applications

• The passion and drive to make a difference

• Competitive remuneration salary (1500€ gross) and performance-based incentives 
• 25 days annual leave per year 
• Excellent working premises in Athens city center
• 50€ food voucher ticket
• Relocation package (refund flight ticket and 2 weeks accommodation)
• The potential to build your skills and knowledge as a brand ambassador for our client's iconic brand doesn't come along every day
• Fun, talented, and witty teammates
• Knowledgeable, encouraging, and present leadership
• Family-friendly environment
• Free-spirited, theme-based employee events
• Career growth and lots of learning opportunities for aspiring minds
• And yes…all the competitive pay and benefits you'd expect

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At SpeakIt we are searching for German speakers to work as Travel Representativesfor one of the leading tourism platforms worldwide! The company is focusing on leisure, travel and tourism and it owns several travel agencies, hotels, cruises and retail shops.

Looking to build your career in the travel industry?

Seize this opportunity and kick-start your career today!

Responsibilities

• Receive and process incoming calls, emails and social media requests
• Ensure and provide quality of service to customers, handle inquiries and complaints from customers in a professional manner
• Develop and recommend changes to existing procedures to increase accuracy and efficiency of the Customer Service department as a whole
• Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries
• Report technical issues, customers’ complaints and other problems

• Native level of German (oral and written)
• Excellent command of the English language
• Experience in the customer service sector will be consider as a plus
• Computer literacy

• Excellent communication skills and a can-do attitude
• Quality focus and multitasking in a fast-paced environment
• Ability to manage change and work under pressure

• EU Passport

• Competitive monthly salary
• 2 extra salaries per year
• Monthly performance bonuses
• Remote work all over Greece
• Health package
• Equipment provided
• The chance to work in a highly paced environment and grow professional

Only CVs in English will be reviewed.

Find all our available jobs here.

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SpeakIt is currently seeking a highly motivated Recruitment Specialist to join our multilingual team in Lisbon. As a Recruitment Specialist, you will play a vital role in attracting and selecting top talent for our clients and ensuring a positive candidate experience. You will be responsible for managing the end-to-end recruitment process and building strong relationships with clients to understand their staffing needs and business objectives.

Responsibilities

The Recruitment Specialist we are looking for will be responsible for:

• Sourcing candidates for our client’s positions. 
• Effectively screening & interviewing potential candidates.
• Providing candidates with all relevant information on both roles and clients.
• Submitting relevant applicants by presenting their CVs, together with an appreciation of the profile to our clients.
• Successfully matching jobs to candidates, evaluating job descriptions and requirements
• Posting relevant adverts to attract top talent. 
• Performing database searches as well as other CV sources. 
• Managing the recruitment process from beginning to end from a candidate's point of view. 
• Attending company’s ongoing training to ensure top performance. 
• Reporting to the Recruitment Manager, working within a defined team.
• Contributing positively to the company’s culture and working environment.

To be successful in this role, the Recruitment Specialist should have the following qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a relevant field.
• Proven work experience as a Recruitment Specialist or similar position.
• Knowledge of the end-to-end recruitment process and best practices.
• Familiarity with applicant tracking systems and recruitment tools.
• Strong sourcing skills and proficiency in using recruitment platforms.
• Excellent communication and interpersonal skills.
• Proficient level of English
• Danish speaking skills will be considered a powerful asset
• Excellent knowledge
• Ability to work in a fast-paced environment and handle multiple priorities.
• Detail-oriented with exceptional organizational skills.
• Ability to assess candidate qualifications and cultural fit effectively.

If you become a Recruitment Specialist you will have the benefits below:

• Hybrid working model (2 days from home, 3 days from office per week).
• Competitive salary
• Bonuses and incentives: Performance-based commissions based on individual and team achievements.
• Private health insurance
• Transport allowance
• Meal allowance
• Professional development: Support for ongoing learning and skill development
• Career Growth Opportunities: Clear pathways for career advancement and internal promotions within the company
• Work environment: A positive and inclusive work culture, collaborative teams, and a supportive management style
• Company laptop + mobile phone
• Team building activities

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On behalf of our client, a leading e-commerce platform offering a wide range of products in categories such as music, film, electronics, toys, jewelry, watches, baby products, gardening, and DIY, we are looking for a talented Dutch Customer Care Agent to join their dynamic team.

As a Dutch Customer Care Agent, you will be the primary point of contact for our client’s Dutch-speaking customers, providing support and assistance via email, chat, and phone. Your goal will be to ensure customer satisfaction by handling inquiries, resolving issues, and maintaining a positive brand image.

Key Responsibilities

• Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
• Provide accurate information about our products, services, and policies.
• Resolve customer complaints and issues efficiently, escalating to the appropriate team when necessary.
• Process orders, returns, and exchanges according to company guidelines.
• Maintain accurate customer records and handle sensitive data with confidentiality.

• Native or fluent in Dutch.
• Proficient in English.
• Previous experience in customer service is a plus.
• Strong problem-solving skills.
• High level of empathy, patience, and a customer-first attitude.
• Flexibility to work shifts, including evenings & weekends.

• Competitive salary and benefits package.

• Performance bonus.
• Flexible working hours and the option for remote work all over Greece
• Relocation package to Greece (flight tickets, 4 weeks of paid accommodation, real estate agency fees covered)
• Private medical insurance.

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Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our client's multicultural team and make a real impact on our client’s business every day. We're bringing on board a Customer Advisor to provide great customer support, maintaining quality & improving the performance every day.

If you love helping others and have a natural curiosity, we are a perfect match. Grow with us, show off your skills, build your career path, and enjoy every moment in a people-focused global company.

Responsibilities:

If you are selected as a Dutch Speaking Customer Support Advisor, you would be responsible for the tasks below:

Engage with customers to provide guidance and knowledge of products and services by incoming calls or emails.

Review requests, make appropriate decisions, and process accordingly.

Work on continuous improvement for customer satisfaction

To be selected as a Dutch Speaking Customer Support Advisor, you need to meet the requirements below:

• Have a high level of Dutch (written and oral) and fluent in English (B2).
• Having previous customer experience is a plus.
• Have excellent verbal and writing skills coupled with a formal and diplomatic stance.
• Are proactive, self-motivated, and a great team player.

If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role.

• Strong compensation package (14 monthly payments per year plus bonus)
• Monthly meal allowance paid in voucher card (net)
• Private health insurance after 6 months.
• Personal and career development programs and mentoring to develop skills
• Possibility to participate in a growing multicultural Project
• Work in a diverse environment with people from over 75 nationalities
• We promote inter-company mobility to work at any of our sites around the world
• Workplace: Work remote in Portugal. Candidates need to be based in Coimbra or below Coimbra.
• Not accepting candidates based above Coimbra.

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Have you just graduated or looking to take that 1st step in the recruitment business?

If you see yourself working within a fast-paced environment, full of challenges and development opportunities, then the below position in Athens might be what you are looking for.

SpeakIt is a recruitment consulting company, searching for multilingual people around Europe and helping some of the biggest companies worldwide, hire them.

So, if searching for multilingual candidates sounds exciting and challenging, click below, send us your resume and let's meet each other!

Responsibilities

As a Junior Recruiter/ Talent Sourcer you will have to:

• Interact with potential candidates via phone, social media, and professional networks (eg. LinkedIn)
• Identify qualified candidate profiles using various sourcing techniques (e.g. Boolean search)
• Conduct the initial screening of each candidate, to make sure they match the basic requirements
• Craft and send recruiting emails
• Develop talent pipelines for future hiring needs
• Promote our employer brand online and offline
• Maintain candidate databases (e.g. via our Applicant Tracking System)
• Communicate with past applicants regarding new job opportunities

To become the Junior Recruiter/ Talent Sourcer we are looking for you should have the following:

• Fluency in the Danish language is a requirement

• Self-motivation and goal-oriented mentality
• Strong communication, negotiation, and interpersonal skills
• Excellent English skills, both written and spoken
• Danish speaking skills will be considered a powerful asset
• Hands-on experience with sourcing techniques (e.g. recruiting on social platforms and crafting Boolean search strings), will also be considered an asset
• Ability to positively present our company and open roles to potential candidates
• Effective time-management abilities
• Bachelor in Business, HR, or any other related field

If you manage to become the Junior Recruiter/ Talent Sourcer we are looking for, then you will have:

• Excellent remuneration package
• Monthly incentives, associated with bonus
• Extra private medical insurance
• Company laptop & mobile
• Relocation provided
• Mobile plan
• Hybrid working model (2 days from home - 3 days from office)
• Extra 2 days off during the year
• Early Friday leave during summer months
• Great internal opportunities

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Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our client's multicultural team and make a real impact on our client’s business every day. We are looking for a Technical Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a natural curiosity, we are a perfect match. Grow with our client, show off your skills, build your career path, and enjoy every moment in a people-focused global company.

Responsibilities:

• As an Italian Speaking Advisor you will have the responsibilities below:
• Assist viewers through phone and/or chat regarding different queries
• Provide account and application support to viewers namely with regard to software functionality
• Provide technical support and troubleshoot system configurations and network settings
• Provide accurate and real-time responses to the viewer’s inquiries.

To be selected as an Italian Speaking Advisor, you need to have the requirements below:

• Have a high level of Italian (written and oral) and fluent in English (B2)
• Are passionate about entertainment and media enterprise
• Have excellent communication skills coupled with empathy, team spirit and customer-oriented
• Have familiarity with digital streaming services and devices

• Strong compensation package (14 monthly payments per year plus bonus)

• Monthly meal allowance paid in voucher card (net)
• Private Health Insurance
• Personal and career development programs and mentoring to develop skills
• Possibility to participate in a growing multicultural Project
• Flexible Schedule
• Work in a diverse environment with people from over 75 nationalities
• Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports, and social responsibility activities, internal parties, and much more!
• We promote inter-company mobility to work at any of our sites around the world
• Workplace: Work From Home (for people already based in Portugal)

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Are you looking for what’s next? Join us, a global technology and services leader, and help shape the brands of the future. Our innovative solutions empower well-known brands—those you rely on every day—to enhance their businesses in over 70 countries.

If you’re eager to grow and be inspired, our Customer Service Representative position in Portugal (Remote) is your next big opportunity. In this role, you’ll ensure that performance goals are met across all operations and exceed client expectations with top-tier quality, efficiency, and customer journey improvements.

As a Customer Service Representative, you will:

• Assist customers with tasks ranging from simple inquiries like finding opening hours to resolving complex complaints.
• Deliver first-class customer service by addressing a variety of questions and challenges.
• Strive to achieve key performance goals such as customer satisfaction and quality.
• Provide accurate, valid, and complete information using the right tools and methods.

• Possess a native level of Norwegian (written and oral) and are fluent in English (B2).

• Excel in communication, empathy, and teamwork.
• Are available for rotating schedules.
• Have a positive attitude and a passion for delivering excellent service.
• Are analytical and proactive in problem-solving.

We offer benefits that support your unique lifestyle:

• Full-time, indefinite contracts (negotiable based on experience and client needs).
• Competitive salary and performance bonuses.
• Remote work in Portugal.
• Fully paid training on the company and the project.
• Career development programs, specialized courses, and language classes.
• Private health insurance.
• Meal allowance.

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Have you just graduated or looking to take that 1st step in the recruitment business?

If you see yourself working within a fast-paced environment, full of challenges and development opportunities, then the below position in Athens might be what you are looking for.

SpeakIt is a recruitment consulting company, searching for multilingual people around Europe and helping some of the biggest companies worldwide, hire them.

So, if searching for multilingual candidates sounds exciting and challenging, click below, send us your resume and let's meet each other!

Responsibilities

As a Junior Recruiter/ Talent Sourcer you will have to:

• Interact with potential candidates via phone, social media, and professional networks (eg. LinkedIn)
• Identify qualified candidate profiles using various sourcing techniques (e.g. Boolean search)
• Conduct the initial screening of each candidate, to make sure they match the basic requirements
• Craft and send recruiting emails
• Develop talent pipelines for future hiring needs
• Promote our employer brand online and offline
• Maintain candidate databases (e.g. via our Applicant Tracking System)
• Communicate with past applicants regarding new job opportunities

To become the Junior Recruiter/ Talent Sourcer we are looking for you should have:

• Self-motivation and goal-oriented mentality
• Strong communication, negotiation, and interpersonal skills
• Excellent English skills, both written and spoken
• Norwegian speaking skills will be considered a very strong asset
• Hands-on experience with sourcing techniques (e.g. recruiting on social platforms and crafting Boolean search strings), will also be considered an asset
• Ability to positively present our company and open roles to potential candidates
• Effective time-management abilities
• Bachelor in Business, HR, or any other related field

If you manage to become the Junior Recruiter/ Talent Sourcer we are looking for, then you will have:

• Excellent remuneration package
• Monthly incentives, associated with bonus
• Extra private medical insurance
• Company laptop & mobile
• Relocation provided
• Mobile plan
• Hybrid working model (2 days from home - 3 days from office)
• Extra 2 days off during the year
• Early Friday leave during summer months
• Great internal opportunities

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Do you speak Polish fluently?

Work forthe world’s largest multinational company,join a dynamic & multicultural team and let your new journey begin in Greece!

If you are a great communicator, with patience and a problem-solving attitude, you are who we are looking for!

Waste no time, apply now!

What you will need to do:

• Act as the first point of contact for all the Polish-speaking customers
• Identify and assess customers’ needs to achieve satisfaction
• Assist customers to manage/secure their account & passwords
• Resolve customers’ online store post-sales requests
• Deliver high-quality support
• Manage large amounts of incoming calls & emails
• Build sustainable relationships and trust with customer accounts
• Handle customer complaints, provide appropriate solutions

• Native-level or near-native level in Polish language, along with good English skills
• Tech savvy, curious and problem-solving acumen
• Able to identify technical issues and suggest immediate solutions to clients
• Provide systematic assistance to customers in a communicative manner
• High School Diploma holder
• Flexible to work night shifts/ weekend shifts (if applicable)
• Active listener
• Prior customer support experience would be an advantage

• Excellent salary
• 14 salaries
• Performance-based bonus
• First-class ongoing training and development
• Remote opportunities all over Greece
• Career development opportunities
• Relocation package in case you reside outside of Greece
• Employee relations team to assist you with integrating the Greek lifestyle & culture

The position requires relocation to Greece

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Are you looking for a new job opportunity within an international company where you can grow and make use of your skills? Do you have team-leading experience managing customer support teams?

If the answer is yes, please keep reading!

Responsibilities:

• Apply a process of continuous review and proactive management of absenteeism and attrition for all Advisors in the team, ensuring return to work and exit interviews are completed.
• Continually review and monitor work performance of all Advisors against agreed KPI’s, instigating appropriate corrective action, using performance management tools, to manage any shortfall.
• Undertake formal quarterly performance reviews and 1:1 monthly meetings with each Advisor, ensuring objectives are continuously reviewed and linked to business KPI’s.
• Ensure Advisors are recognized and rewarded for outstanding achievements/performance in line with company mission and values.
• Facilitate a culture of open and honest 2 way communication, ensuring key messages are cascaded to all team members, encouraging feedback and sharing of ideas and best practice.
• Maintain an environment which supports the spirit of teamwork, where Advisors are committed, loyal and take pride in working for the company; ensure actions from employee satisfaction survey are implemented and continuously reviewed.
• Coach, develop and motivate Advisors by providing the skills and knowledge to perform their job, together with opportunities for skills expansion and career development. 
• Ensure appropriate actions are taken to improve client satisfaction survey scores.

• Native our proficient Dutch (C2) (mandatory)
• Advanced level of English (at least C1) both verbal and written (mandatory)
• Minimum of 12 months of call center experience preferably as Team Manager or product specialist
• Evidence of effective interpersonal, coaching, and leadership skills 
• Excellent telephone, keyboard, verbal and written communication skills 
• Logical and objective approach to call assessment 
• Ability to organize and prioritize, set priorities and multi-task
• Office based position in Athens, Greece

• Competitive remuneration package, including salary and bonus
• Fully paid training
• Permanent contract
• Support with paperwork (afm-amka)
• Private healthcare 
• Continuous learning/development opportunities
• Competitive career opportunities
• A safe, friendly, diverse, supporting and technological company
• International and multicultural environment (celebrations, initiatives to develop your skills and events to increase the team spirit)
• Fitness room in our premises & Personal Trainer

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To join our team in Portugal , we are now recruiting multilingual team members, fluent in English and French, to support the users who contact our service desk.

We are looking for candidates passionate about technology and innovation,customer oriented, with the ability to multi-task and with great organizational, communication and interpersonal skills.

Role Purpose:

To provide a single point of contact for users, dealing with the management of both routine and non-

routine incidents, problems and requests. Provision of 1st line support for incidents.

Responsibilities:

• Works under supervision, supporting standard technical queries related to a single product/small set of products (e.g. Microsoft products, operating system, basic networking, PCs).
• Develops an understanding of customer’s environment and service delivery requirements to enable the delivery of a first class service.
• Documents actions taken in resolving routine customer enquiries ensuring established processes/systems are followed.
• Takes ownership for listening to and understanding basic customer problems asking relevant questions to resolve typically known problems within required timescales. Knows when problems are ‘beyond them’ and escalates so they can be resolved.
• Escalates issues as necessary to deliver required service level and meet or exceed customer expectation/SLAs. Monitors performance through statistical reporting and analysis.
• Acts as a team player and is viewed by colleagues as a helpful and effective member of the team.
• Takes ownership of own development and has a development plan in place.

• Proficiency in French and English
• Knowledge of various software and applications (minimum: Windows environment and MS Office package)
• Interpersonal skills crucial for working in a customer service center such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, a sense of urgency, optimism and enthusiasm

• Competitive salary package and bonuses
• Work life balance with full-time schedules available and 25 annual leave days
• Private health insurance
• International career in a dynamic and enthusiastic environment
• Training and internal career progression plan upon hiring
• Several discounts available with our partners

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