{"@context":"schema.org","@type":"JobPosting","hiringOrganization":{"@type":"Organization","name":"Synack"},"title":"Sales Engineer (Solutions Architect), Public Sector","datePosted":"2024-11-13","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington, District of Columbia, United States","addressRegion":"DC","addressCountry":null,"postalCode":null}},"description":"\u003cp\u003eSynack’s Penetration Testing as a Service platform manages customers’ attack surfaces by discovering new assets, pentesting for critical vulnerabilities and gaining visibility into the root causes of security risks. We are committed to making the world more secure by harnessing a talented, vetted community of security researchers to deliver continuous penetration testing and vulnerability management, with actionable results. Synack's PTaaS platform has uncovered more than 71,000 exploitable vulnerabilities to date, protecting a growing list of Global 2000 customers and U.S. agencies in a FedRAMP Moderate Authorized environment. For more information, please visit\u0026nbsp;\u003cstrong data-stringify-type=\"bold\"\u003e\u003ca class=\"c-link\" href=\"http://www.synack.com/\" target=\"_blank\" data-stringify-link=\"http://www.synack.com\" data-sk=\"tooltip_parent\"\u003ewww.synack.com\u003c/a\u003e\u003c/strong\u003e.\u003c/p\u003e\n\u003cp\u003eAs the Solutions Architect responsible for Public Sector pre-sales support and industry thought leadership, you will partner with Synack Account Executives and Customer Success Leaders to drive acquisition of new logos and growth in existing accounts as part of the Public Sector team. You will also partner with the VP of Public Sector and the Public Sector marketing team to drive industry thought leadership activities, participate in paid and earned media for brand awareness\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eThe ideal candidate for this role is innovative, energetic, and creative as well as a strong writer and industry leader/SME thinker who knows how to distill research for executives, sales teams, technologists, and marketers. The Public Sector team is looking for an enthusiastic and positive attitude and demonstrated flexibility -- and agility -- to thrive within a startup environment.\u003c/p\u003e\n\u003cp\u003eSounds interesting? Keep reading...\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eYou\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eYou apply your technical knowledge of the security testing field and your product expertise to build appropriate solutions for prospects and expansion plans for existing clients. You have experience navigating complex accounts to understand explicit needs and align solutions that meet customer objectives. You enable winning proposals, contract bids, statements of work, and RFI/RFP responses.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eHere’s what you'll do\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eDeliver comprehensive technical validation and planning, including:\u003c/li\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstanding the digital attack surface and value at risk\u003c/li\u003e\n\u003cli\u003ePerforming hands on black and gray box surveys of applications and networks\u003c/li\u003e\n\u003cli\u003eDocumenting and reporting survey findings with customers and internal stakeholders\u003c/li\u003e\n\u003cli\u003eUnderstanding the customers existing vulnerability and security testing programs, tools and methods, including Enterprise Risk Management (ERM) requirements and goals\u003c/li\u003e\n\u003cli\u003eLeverage your findings to create technical proposals and position successful account strategies that align with customer goals\u003c/li\u003e\n\u003c/ul\u003e\n\u003cli\u003eSupport the Synack Public Sector business through executive level planning and execution of key account development and clear understanding of the customer mission, directives and challenges\u003c/li\u003e\n\u003cli\u003eBuild \u0026amp; develop consultative relationships and support the alignment of the Synack field team to prospective and existing customer needs and objectives\u003c/li\u003e\n\u003cli\u003eCraft and solution offerings to meet near and long term testing objectives with strong business acumen\u003c/li\u003e\n\u003cli\u003ePartner with internal stakeholders to develop and execute key account development plans\u003c/li\u003e\n\u003cli\u003eEducate and enable customers through an understanding of their testing options, outside of traditional support models\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eSupport Executive Business Reviews with customers to provide technical validation for recurring revenue and drive new business\u003c/li\u003e\n\u003cli\u003eSupport account strategy development and contribute to and leverage a team\u0026nbsp; in execution\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eUse cybersecurity industry experience and knowledge to contribute to and influence marketing materials, pricing strategies, feature needs, license models, etc.\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eParticipate at key events, conferences, and industry meetings (webinars, forums, trade shows, presentations)\u003c/li\u003e\n\u003cli\u003eProactively highlight industry publication, competitor actions, and market developments. Collaborate cross-functionally to continuously evolve Synack’s positioning and go-to-market strategy.\u003c/li\u003e\n\u003cli\u003eConsistently demonstrate strong product knowledge and deliver the Synack value proposition through customer conversations\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHere's what you'll need\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e4+ years of proven experience with technical sales, Federal DoD\u003c/li\u003e\n\u003cli\u003eStrong, hands-on technical background with a consultative approach\u003c/li\u003e\n\u003cli\u003eExcellent business writing and presentation skills\u003c/li\u003e\n\u003cli\u003eAbility to articulate issues and concerns to executives and product teams\u003c/li\u003e\n\u003cli\u003eKnowledge of penetration testing methodologies, tools, and common requirements\u003c/li\u003e\n\u003cli\u003eExperience with vulnerability management, risk management frameworks and associated business workflows\u003c/li\u003e\n\u003cli\u003eKnowledge of cyber security requirements for large DoD enterprise environments and how to leverage partners to amplify a value proposition\u003c/li\u003e\n\u003cli\u003eUnderstanding of a SaaS business model with demonstrated experience driving deals from top of funnel through deal execution\u003c/li\u003e\n\u003cli style=\"font-weight: bold;\"\u003e\u003cstrong\u003eDoD Top Secret clearance required\u003c/strong\u003e\u003c/li\u003e\n\u003cli\u003eRelevant industry certifications a plus (e.g. Network+, Security+, CISA, CEH, CISSP)\u003c/li\u003e\n\u003cli\u003eCompliance and audit familiarity a plus (SRG, STIG, NIST, PCI)\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eReady to join us?\u003c/strong\u003e\u003c/p\

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{"@context":"schema.org","@type":"JobPosting","hiringOrganization":{"@type":"Organization","name":"Synack"},"title":"Customer Support and Services Operations Manager ","datePosted":"2024-11-07","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New York City, New York, United States","addressRegion":"NY","addressCountry":null,"postalCode":null}},"description":"\u003cp\u003eSynack’s Penetration Testing as a Service platform manages customers’ attack surfaces by discovering new assets, pentesting for critical vulnerabilities and gaining visibility into the root causes of security risks. We are committed to making the world more secure by harnessing a talented, vetted community of security researchers to deliver continuous penetration testing and vulnerability management, with actionable results. Synack's PTaaS platform has uncovered more than 71,000 exploitable vulnerabilities to date, protecting a growing list of Global 2000 customers and U.S. agencies in a FedRAMP Moderate Authorized environment. For more information, please visit\u0026nbsp;\u003cstrong data-stringify-type=\"bold\"\u003e\u003ca href=\"https://www.synack.com\"\u003ewww.synack.com\u003c/a\u003e\u003c/strong\u003e.\u003c/p\u003e\n\u003cp\u003eAs the Manager of Customer Support and Operations, you’ll oversee the team responsible for delivering exceptional support to our customers and internal stakeholders while ensuring the smooth operation of our support processes. You will play a crucial role in developing support strategies, optimizing operations, and ensuring customers receive timely, effective solutions. In this role, you’ll work closely with cross-functional teams including Customer Success, Service Delivery, and Product Engineering, to ensure alignment on customer needs and priorities.\u003c/p\u003e\n\u003cp\u003eSounds interesting? Keep reading...\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eHere’s what you'll do\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eTeam Leadership and Developmen\u003c/strong\u003e\u003cstrong\u003et\u003c/strong\u003e\n\u003cul\u003e\n\u003cli\u003eLead, mentor, and develop a high-performing customer support team to exceed service level targets and customer satisfaction goals.\u003c/li\u003e\n\u003cli\u003eConduct regular team training sessions on product knowledge, customer service skills, and operational processes.\u003c/li\u003e\n\u003cli\u003eFoster a collaborative and inclusive team environment promoting open communication, positive culture, and continuous improvement.\u003c/li\u003e\n\u003cli\u003eSet clear performance expectations, establish goals, and provide regular feedback to team members to ensure individual and team success.\u003c/li\u003e\n\u003cli\u003eLead by example, demonstrating a strong work ethic, integrity, and professionalism in all interactions.\u003c/li\u003e\n\u003cli\u003eSupport the development of training program(s), maintenance of internal documentation, and onboarding of new hires accordingly.\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eOperations Management\u003c/strong\u003e\n\u003cul\u003e\n\u003cli\u003eOversee day-to-day support operations, including case management, issue resolution, test health metrics, special projects, and process standardization.\u003c/li\u003e\n\u003cli\u003eDevelop, monitor, and report on KPIs including response times, resolution times, SLA adherence, and customer satisfaction scores.\u003c/li\u003e\n\u003cli\u003eIdentify and implement process improvements, automation, and strategies to boost efficiency.\u003c/li\u003e\n\u003cli\u003eDevelop a support strategy to include staffing, service levels, and processes to achieve a 24x7 support model.\u003c/li\u003e\n\u003cli\u003eImplement and manage customer facing knowledge bases and support documentation.\u003c/li\u003e\n\u003cli\u003eEnsure timely, empathetic customer communication and issue resolution.\u003c/li\u003e\n\u003cli\u003eCollaborate with cross-functional teams to optimize processes, drive process improvements, and deliver high-quality results.\u003c/li\u003e\n\u003cli\u003eAnalyze support metrics and customer feedback to identify trends/improvement opportunities.\u003c/li\u003e\n\u003cli\u003eLeverage data insights to enhance the customer support experience.\u003c/li\u003e\n\u003cli\u003eManage multiple projects with competing priorities while maintaining consistent service standards.\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eStakeholder Management\u003c/strong\u003e\n\u003cul\u003e\n\u003cli\u003eWork closely with the Customer Success and Service Delivery teams to understand customer needs, prioritize cases, and drive satisfaction.\u003c/li\u003e\n\u003cli\u003eBuild and maintain strong relationships with internal and external stakeholders, ensuring effective communication, collaboration, and alignment of objectives.\u003c/li\u003e\n\u003cli\u003eCollaborate with senior leadership and other departmental managers to drive cross-functional initiatives and achieve organizational goals.\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHere’s what you’ll need\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eBachelor’s degree in Business, Operations, Information Systems, or related field (or equivalent).\u003c/li\u003e\n\u003cli\u003e5+ years of experience in customer support or operations, with 2+ years in a managerial role.\u003c/li\u003e\n\u003cli\u003eExperience managing teams in a fast-paced, dynamic environment.\u003c/li\u003e\n\u003cli\u003eProven experience delivering services to customers (e.g., Support, Special projects).\u003c/li\u003e\n\u003cli\u003eSkilled at balancing people management with project ownership, tied to business initiatives.\u003c/li\u003e\n\u003cli\u003eExcellent written and verbal communication skills.\u003c/li\u003e\n\u003cli\u003eStrong attention to detail and a commitment to operational excellence.\u003c/li\u003e\n\u003cli\u003eExperience with support tools like Zendesk, SFDC Service Cloud, Jira, and Gainsight.\u003c/li\u003e\n\u003cli\u003eAbility to collaborate with cross-functional teams (Service Delivery, CSM, Engineering).\u003c/li\u003e\n\u003cli\u003eAnalytical and intellectually curious, proactive in seeking solutions to problems, and focused on creating solutions for customers and the company.\u003c/li\u003e\n\u003cli\u003eDemonstrated skills in data-driven decision-making and customer conditions.\u003c/li\u003e\n\u003cli\u003eExperience in Cybersecurity or Application Security is a plus.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eReady to join us?\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSynack is committed to embracing diversity. Our people are our strength.\u0026nbsp; Each addition to our team is an opportunity to grow and diversify our ideas, experiences, and viewpoints. We strive to be inclusive of Race, Ethnicity, Religion, Sex, LGBTQ+, Veterans, Disabilities, and Age.\u0026nbsp; Synack welcomes you!\u003c/span\u003e\u003c/p\u003e\n\u0

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{"@context":"schema.org","@type":"JobPosting","hiringOrganization":{"@type":"Organization","name":"Synack"},"title":"QA Engineer","datePosted":"2024-10-11","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Mateo, California, United States","addressRegion":"CA","addressCountry":null,"postalCode":null}},"description":"\u003cp\u003eSynack’s Penetration Testing as a Service platform manages customers’ attack surfaces by discovering new assets, pentesting for critical vulnerabilities and gaining visibility into the root causes of security risks. We are committed to making the world more secure by harnessing a talented, vetted community of security researchers to deliver continuous penetration testing and vulnerability management, with actionable results. Synack's PTaaS platform has uncovered more than 71,000 exploitable vulnerabilities to date, protecting a growing list of Global 2000 customers and U.S. agencies in a FedRAMP Moderate Authorized environment. For more information, please visit\u0026nbsp;\u003cstrong data-stringify-type=\"bold\"\u003e\u003ca class=\"c-link\" href=\"http://www.synack.com/\" target=\"_blank\" data-stringify-link=\"http://www.synack.com\" data-sk=\"tooltip_parent\"\u003ewww.synack.com\u003c/a\u003e\u003c/strong\u003e.\u003c/p\u003e\n\u003cp\u003eAre you process-driven and notice the slightest deviation from the norm? If you get a thrill from helping to correct others’ mistakes and are not afraid to speak up, then this is the role for you. As a Senior QA Engineer you will work on game-changing problems in cybersecurity.\u0026nbsp; You will validate software using cutting-edge technologies and take testing to the next level as part of a collaborative environment. Sounds interesting?\u0026nbsp; Keep reading!\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlease note:\u003c/strong\u003e We can only hire U.S. citizens for this position due to federal government contract requirements.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eHere’s what you'll do\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eDebugs software products through the use of systematic tests to develop, apply and maintain quality standards for firm products.\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eDevelops, modifies and executes software test plans, automated scripts and programs for testing.\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eContribute to the existing automation tools to add enhancements and improve maintainability\u003c/li\u003e\n\u003cli\u003eMaintains documentation of test results to assist in debugging and modification of software.\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eAnalyzes test results to ensure existing functionality and recommends corrective action.\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eConsults with development engineers in resolution of problems.\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eProvides feedback in preparation of technical appraisals of programming languages, systems and computation software.\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eEnsures quality computer integration into the overall functions of scientific computation, data acquisition and processing.\u003cstrong\u003e \u003c/strong\u003e\u003c/li\u003e\n\u003cli\u003eMaintain and improve our automated testing and continuous integration systems\u003c/li\u003e\n\u003cli\u003eCollaborate with a team of security and software engineers to develop system level testing\u003c/li\u003e\n\u003cli\u003eInterface with sales and customers to recreate, diagnose, and help resolve field issues\u003c/li\u003e\n\u003cli\u003eLearn new technologies as needed to build tools and improve efficiency and productivity\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHere's what you'll need\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eBS degree in Computer Science, or equivalent experience\u003c/li\u003e\n\u003cli\u003e3+ years in Software Engineering, at least 3 of which in QA and/or SDET\u003c/li\u003e\n\u003cli\u003e1+ years of experience writing scalable automation tests\u003c/li\u003e\n\u003cli\u003eJavaScript savvy, preferably specific to Node and React\u003c/li\u003e\n\u003cli\u003eAbility to adapt and work in a fast-paced agile environment\u003c/li\u003e\n\u003cli\u003eComfort with writing and reading code, and a basic understanding of data structures\u003c/li\u003e\n\u003cli\u003eHands on experience with automation framework design and development from scratch\u003c/li\u003e\n\u003cli\u003eExperience with writing backend integration tests for RESTful APIs\u003c/li\u003e\n\u003cli\u003eFE Test Automation expertise in TestCafe, Cypress, Playwright or similar tools (we use playwright)\u003c/li\u003e\n\u003cli\u003eExperience with BDD tools like cucumber with the automation framework\u003c/li\u003e\n\u003cli\u003eCI tooling experience with Github Actions or similar Strong understanding of all web browsers, versions and functionality\u003c/li\u003e\n\u003cli\u003eStrong understanding of testing and debugging backend applications\u003c/li\u003e\n\u003cli\u003eUnderstanding of source control and release management in the context of when/where/why/how to test (we use git)\u003c/li\u003e\n\u003cli\u003eUnderstanding of virtualization and containerization technologies (we use Docker)\u003c/li\u003e\n\u003cli\u003eUnderstanding of Lean and Agile methodologies\u003c/li\u003e\n\u003cli\u003eUnderstanding of Cloud technologies, like AWS, GCP, Azure\u003c/li\u003e\n\u003cli\u003eExperience analyzing Logs using splunk, GCP\u0026nbsp;\u003c/li\u003e\n\u003cli style=\"font-weight: bold;\"\u003e\u003cstrong\u003eCandidates must be US citizens\u003c/strong\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eNice to have\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eExperience with testing cloud based products/applications\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eKnowledge and understanding of different kinds of VPNs\u003c/li\u003e\n\u003cli\u003eExperience with load and performance testing\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eReady to join us?\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSynack is committed to embracing diversity. Our people are our strength.\u0026nbsp; Each addition to our team is an opportunity to grow and diversify our ideas, experiences, and viewpoints. We strive to be inclusive of Race, Ethnicity, Religion, Sex, LGBTQ+, Veterans, Disabilities, and Age.\u0026nbsp; Synack welcomes you!\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAs a candidate, Synack cares about your privacy. Please view our candidate privacy policy\u0026nbsp;\u003ca href=\"https://www.synack.com/candidate-privacy-notice/\" target=\"_blank\"\u003ehere\u003c/a\u003e.\u003c/span\u003e\u003c/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eThis position has responsibility to ensure Synack’s security and privacy posture is maintained.\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u

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{"@context":"schema.org","@type":"JobPosting","hiringOrganization":{"@type":"Organization","name":"Synack"},"title":"Senior Technical Account Manager (Penetration Testing) (East Coast)","datePosted":"2024-09-26","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New York City, New York, United States","addressRegion":"NY","addressCountry":null,"postalCode":null}},"description":"\u003cp\u003eSynack’s Penetration Testing as a Service platform manages customers’ attack surfaces by discovering new assets, pentesting for critical vulnerabilities and gaining visibility into the root causes of security risks. We are committed to making the world more secure by harnessing a talented, vetted community of security researchers to deliver continuous penetration testing and vulnerability management, with actionable results. Synack's PTaaS platform has uncovered more than 71,000 exploitable vulnerabilities to date, protecting a growing list of Global 2000 customers and U.S. agencies in a FedRAMP Moderate Authorized environment. For more information, please visit\u0026nbsp;\u003cstrong data-stringify-type=\"bold\"\u003e\u003ca class=\"c-link\" href=\"http://www.synack.com/\" target=\"_blank\" data-stringify-link=\"http://www.synack.com\" data-sk=\"tooltip_parent\"\u003ewww.synack.com\u003c/a\u003e\u003c/strong\u003e.\u003c/p\u003e\n\u003cp\u003eThe Senior Technical Account Manager (TAM) serves as a technical advisor and advocate, helping our customers achieve maximum value from our product and services.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eYou will have a deep understanding of penetration testing attack surfaces and a knack for developing unique solutions that align to customer goals. Your technical knowledge and client-focused approach enable you to scope and monitor penetration tests executed by our Synack Red Team (SRT). The Senior TAM partners with customers to ensure health and quality of engagements, as well as identify and articulate how our solutions can enhance their overall strategic security testing goals.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eThe ideal candidate will have experience in the cyber security industry, a consultative approach to working with customer stakeholders and a passion for customer advocacy.\u0026nbsp; Sounds interesting? Keep reading...\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlease note:\u003c/strong\u003e \u003cstrong\u003eThis is a remote position based on the East Coast of the U.S. We can only hire U.S. citizens for this position due to Federal Government contract requirements.\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eHere’s what you'll do\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eDevelop the scope and rules of engagement of penetration tests, and direct researchers to effective testing\u003c/li\u003e\n\u003cli\u003eUse your consultative communication skills to gather requirements, understand customer needs, and influence internal/external stakeholders\u003c/li\u003e\n\u003cli\u003ePartner with internal teams to determine, develop, and analyze the client’s assets, such as:\n\u003cul\u003e\n\u003cli\u003eTheir digital attack surface and value at risk\u003c/li\u003e\n\u003cli\u003eTheir existing vulnerability programs, tools, and methods\u003c/li\u003e\n\u003cli\u003eTheir security program, including requirements and goals\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003eWork independently and provide technical product expertise to build the appropriate solution for the client’s needs\u003c/li\u003e\n\u003cli\u003eProvide technical SME expertise to internal stakeholders and the client on their strategic goals and testing requirements\u003c/li\u003e\n\u003cli\u003eProactively review assessment health to provide technical findings, vulnerability details, and insights to improve overall test quality/outcomes and mitigate risk\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eAssist customers in managing and optimizing their long-term pentesting programs, ensuring continuous security improvement and adaptability\u003c/li\u003e\n\u003cli\u003eCollaborate with the account and CSM teams to address any areas of concern or opportunities to expand to retain and grow client accounts\u003c/li\u003e\n\u003cli\u003eCollect and act on feedback from clients to continuously improve engagement and service offering\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eResponsibility for any technical escalations that may arise during the engagement\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHere’s what you’ll need\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eAt least 5-7 years of technical account management, technical project management, and/or customer success experience in the Cyber Security Industry or Technology Industry\u003c/li\u003e\n\u003cli\u003eExperience with vulnerability discovery management, risk management frameworks and associated business workflows, and remediation\u003c/li\u003e\n\u003cli\u003eExperience with scripting languages (e.g. Python, Bash, Basic SQL) and developing scripted solutions to problems\u003c/li\u003e\n\u003cli\u003eA knack for explaining technical concepts to a non-technical audience\u003c/li\u003e\n\u003cli\u003eRelevant industry certifications in cybersecurity and/or security management such as, Security+, CISSP, CISA\u003c/li\u003e\n\u003cli\u003eExcellent time management, multi-tasking, and prioritization skills as well as the ability to manage multiple concurrent projects\u003c/li\u003e\n\u003cli\u003eCustomer-centric mindset with a focus on delivering value\u003c/li\u003e\n\u003cli\u003eProactive and solution-oriented approach to addressing client challenges\u003c/li\u003e\n\u003cli\u003eAbility to think strategically and provide innovative solutions\u003c/li\u003e\n\u003cli\u003eExcellent verbal and written communication skills\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eCandidates must be US citizens\u003c/strong\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eReady to join us?\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSynack is committed to embracing diversity. Our people are our strength.\u0026nbsp; Each addition to our team is an opportunity to grow and diversify our ideas, experiences, and viewpoints. We strive to be inclusive of Race, Ethnicity, Religion, Sex, LGBTQ+, Veterans, Disabilities, and Age.\u0026nbsp; Synack welcomes you!\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAs a candidate, Synack cares about your privacy. Please view our candidate privacy policy\u0026nbsp;\u003ca href=\"https://www.synack.com/candidate-privacy-notice/\" target=\"_blank\"\u003ehere\u003c/a\u003e.\u003c/span\u003e\u003c/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eThis position has responsibility to ensure Synack&r

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{"@context":"schema.org","@type":"JobPosting","hiringOrganization":{"@type":"Organization","name":"Synack"},"title":"Solutions Architect, Northeast","datePosted":"2024-09-17","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New York City, New York, United States","addressRegion":"NY","addressCountry":null,"postalCode":null}},"description":"\u003cp\u003eSynack’s Penetration Testing as a Service platform manages customers’ attack surfaces by discovering new assets, pentesting for critical vulnerabilities and gaining visibility into the root causes of security risks. We are committed to making the world more secure by harnessing a talented, vetted community of security researchers to deliver continuous penetration testing and vulnerability management, with actionable results. Synack's PTaaS platform has uncovered more than 71,000 exploitable vulnerabilities to date, protecting a growing list of Global 2000 customers and U.S. agencies in a FedRAMP Moderate Authorized environment. For more information, please visit\u0026nbsp;\u003cstrong data-stringify-type=\"bold\"\u003e\u003ca class=\"c-link\" href=\"http://www.synack.com/\" target=\"_blank\" data-stringify-link=\"http://www.synack.com\" data-sk=\"tooltip_parent\"\u003ewww.synack.com\u003c/a\u003e\u003c/strong\u003e.\u003c/p\u003e\n\u003cp\u003eAs the Solutions Architect responsible for Northeast pre sales support and industry thought leadership. You will partner with Synack Account Executives and Customer Success Leaders to drive acquisition of new logos and growth in existing accounts as part of the East team. You will also partner with the VP of North America and the East marketing team to drive industry thought leadership activities, participate in paid and earned media for brand awareness\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eThe ideal candidate for this role is innovative, energetic, and creative as well as a strong writer and industry leader/SME thinker who knows how to distill research for executives, sales teams, technologists, and marketers. The East team is looking for an enthusiastic and positive attitude and demonstrated flexibility -- and agility -- to thrive within a startup environment.\u003c/p\u003e\n\u003cp\u003eSounds interesting? Keep reading...\u003c/p\u003e\n\u003cp\u003eYou apply your technical knowledge of the security testing field and your product expertise to build appropriate solutions for prospects and expansion plans for existing clients. You have experience navigating complex accounts to understand explicit needs and align solutions that meet customer objectives. You enable winning proposals, contract bids, statements of work, and RFI/RFP responses.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eHere’s what you'll do\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli style=\"font-weight: 400;\"\u003eDeliver comprehensive technical validation and planning, including:\n\u003cul\u003e\n\u003cli\u003eUnderstanding the digital attack surface and value at risk\u003c/li\u003e\n\u003cli\u003ePerforming hands on black and gray box surveys of applications and networks\u003c/li\u003e\n\u003cli\u003eDocumenting and reporting survey findings with customers and internal stakeholders\u003c/li\u003e\n\u003cli\u003eUnderstanding the customers existing vulnerability and security testing programs, tools and methods, including Enterprise Risk Management (ERM) requirements and goals\u003c/li\u003e\n\u003cli\u003eLeverage your findings to create technical proposals and position successful account strategies that align with customer goals\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003eSupport the Synack business through executive level planning and execution of key account development and clear understanding of the customer mission, directives and challenges\u003c/li\u003e\n\u003cli\u003eBuild \u0026amp; develop consultative relationships and support the alignment of the Synack field team to prospective and existing customer needs and objectives\u003c/li\u003e\n\u003cli\u003eCraft and solution offerings to meet near and long term testing objectives with strong business acumen\u003c/li\u003e\n\u003cli\u003ePartner with internal stakeholders to develop and execute key account development plans\u003c/li\u003e\n\u003cli\u003eEducate and enable customers through an understanding of their testing options, outside of traditional support models\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eSupport Executive Business Reviews with customers to provide technical validation for recurring revenue and drive new business\u003c/li\u003e\n\u003cli\u003eSupport account strategy development and contribute to and leverage a team\u0026nbsp; in execution\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eUse cybersecurity industry experience and knowledge to contribute to and influence marketing materials, pricing strategies, feature needs, license models, etc.\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eParticipate at key events, conferences, and industry meetings (webinars, forums, trade shows, presentations)\u003c/li\u003e\n\u003cli\u003eProactively highlight industry publication, competitor actions, and market developments; Collaborate cross-functionally to continuously evolve Synack’s positioning and go-to-market strategy\u003c/li\u003e\n\u003cli\u003eConsistently demonstrate strong product knowledge and deliver the Synack value proposition through customer conversations\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHere’s what you’ll need\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e4+ years of proven experience with technical sales, Commercial\u003c/li\u003e\n\u003cli\u003eStrong, hands-on technical background with a consultative approach\u003c/li\u003e\n\u003cli\u003eExcellent business writing and presentation skills\u003c/li\u003e\n\u003cli\u003eAbility to articulate issues and concerns to executives and product teams\u003c/li\u003e\n\u003cli\u003eKnowledge of penetration testing methodologies, tools, and common requirements\u003c/li\u003e\n\u003cli\u003eExperience with vulnerability management, risk management frameworks and associated business workflows\u003c/li\u003e\n\u003cli\u003eKnowledge of cyber security requirements for large enterprise environments and how to leverage partners to amplify a value proposition\u003c/li\u003e\n\u003cli\u003eUnderstanding of a SaaS business model with demonstrated experience driving deals from top of funnel through deal execution\u003c/li\u003e\n\u003cli\u003eRelevant industry certifications a plus (e.g. Network+, Security+, CISA, CEH, CISSP)\u003c/li\u003e\n\u003cli\u003eCompliance and audit familiarity a plus (SRG, STIG, NIST, PCI)\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eReady to join us?\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSynack is committed to embracing diversity. Our people are our strength.\u0026nbsp; Each addition to our team is an opportunity to grow and diversify our ideas, experiences, and viewpoints. We strive to be inclusive of Race, Ethnicity, Religion, Sex, LGBTQ+, Veterans, Disabilities, and Age.\u0026nbsp; Synack welcomes you!\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAs a candidate, Synack cares about your privacy. Please view our candidate privacy policy\u0026nbsp;\u003ca href=\"https://www.synack.com/candidate-privacy-notice/\" target=\"_blank\"\u003ehere\u003c/a\u003e.\u003c/span\u003e\u003c/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eThis position has responsibility to ensure Synack’s security and privacy posture is maintained.\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u00

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{"@context":"schema.org","@type":"JobPosting","hiringOrganization":{"@type":"Organization","name":"Synack"},"title":"Solutions Architect, West","datePosted":"2024-08-27","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Mateo, California, United States","addressRegion":"CA","addressCountry":null,"postalCode":null}},"description":"\u003cp\u003eSynack’s Penetration Testing as a Service platform manages customers’ attack surfaces by discovering new assets, pentesting for critical vulnerabilities and gaining visibility into the root causes of security risks. We are committed to making the world more secure by harnessing a talented, vetted community of security researchers to deliver continuous penetration testing and vulnerability management, with actionable results. Synack's PTaaS platform has uncovered more than 71,000 exploitable vulnerabilities to date, protecting a growing list of Global 2000 customers and U.S. agencies in a FedRAMP Moderate Authorized environment. For more information, please visit\u0026nbsp;\u003cstrong data-stringify-type=\"bold\"\u003e\u003ca class=\"c-link\" href=\"http://www.synack.com/\" target=\"_blank\" data-stringify-link=\"http://www.synack.com\" data-sk=\"tooltip_parent\"\u003ewww.synack.com\u003c/a\u003e\u003c/strong\u003e.\u003c/p\u003e\n\u003cp\u003eAs the Solutions Architect responsible for the Enterprise, you will partner with Synack Account Executives and Customer Success Leaders to drive acquisition of new logos and growth in existing accounts as part of the commercial team. You will navigate complex accounts, generate and deliver winning proposals, contract bids, statements of work, and RFI/RFP responses. Reporting to the NA Director of Solutions Architects, this is an individual contributor role requiring a highly motivated self-starter responsible for achieving sales quotas and goals in line with the overall sales strategies for the regional territory. \u003cstrong\u003eThis is a remote position and qualified candidates must be located in the Western United States.\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eSounds interesting? Keep reading...\u003c/p\u003e\n\u003cp\u003eYou apply your technical knowledge of the security testing field and your product expertise to build appropriate solutions for prospects and expansion plans for existing clients. You have experience navigating complex accounts to understand explicit needs and align solutions that meet customer objectives. You enable winning proposals, contract bids, statements of work, and RFI/RFP responses.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eHere’s what you'll do\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli style=\"font-weight: 400;\"\u003eDeliver comprehensive technical validation and strategic planning, including:\n\u003cul\u003e\n\u003cli\u003eUnderstanding the digital attack surface and value at risk\u003c/li\u003e\n\u003cli\u003ePerforming hands on black and gray box surveys of applications and networks\u003c/li\u003e\n\u003cli\u003eDocumenting and reporting survey findings with customers and internal stakeholders\u003c/li\u003e\n\u003cli\u003eUnderstanding the customers existing vulnerability and security testing programs, tools and methods, including Enterprise Risk Management (ERM) requirements and goals\u003c/li\u003e\n\u003cli\u003eLeverage your findings to create technical proposals and position successful account strategies that align with customer goals\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003eSupport the Synack Commercial business through executive level planning and execution of key account development and clear understanding of the customer needs, directives and challenges\u003c/li\u003e\n\u003cli\u003eBuild \u0026amp; develop consultative relationships and support the\u0026nbsp; alignment of the Synack field team to prospective and existing customer needs and objectives\u003c/li\u003e\n\u003cli\u003eCraft and solution offerings to meet near and long term testing objectives with strong business acumen\u003c/li\u003e\n\u003cli\u003ePartner with internal stakeholders to develop and execute key account development plans\u003c/li\u003e\n\u003cli\u003eEducate and enable customers through an understanding of their testing options, outside of traditional support models\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eSupport Executive Business Reviews with customers to provide technical validation for recurring revenue and drive new business\u003c/li\u003e\n\u003cli\u003eSupport account strategy development and internal team execution\u003c/li\u003e\n\u003cli\u003eContribute to and tailor marketing materials, pricing strategies, feature needs, license models\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eConsistently demonstrate strong product knowledge and deliver the Synack value proposition through customer conversations\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHere’s what you’ll need\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e4+ years of proven experience with technical sales, Commercial\u003c/li\u003e\n\u003cli\u003eStrong, hands-on technical background with a consultative approach\u003c/li\u003e\n\u003cli\u003eExcellent business writing and presentation skills\u003c/li\u003e\n\u003cli\u003eAbility to articulate issues and concerns to executives and product teams\u003c/li\u003e\n\u003cli\u003eKnowledge of penetration testing methodologies, tools, and common requirements\u003c/li\u003e\n\u003cli\u003eExperience with vulnerability management, risk management frameworks and associated business workflows\u003c/li\u003e\n\u003cli\u003eKnowledge of cyber security requirements for large enterprise environments and how to leverage partners to amplify a value proposition\u003c/li\u003e\n\u003cli\u003eUnderstanding of a SaaS business model with demonstrated experience driving deals from top of funnel through deal execution\u003c/li\u003e\n\u003cli\u003eRelevant industry certifications a plus (e.g. Network+, Security+, CISA, CEH, CISSP)\u003c/li\u003e\n\u003cli\u003eCompliance and audit familiarity a plus (SRG, STIG, NIST, PCI)\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eReady to join us?\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSynack is committed to embracing diversity. Our people are our strength.\u0026nbsp; Each addition to our team is an opportunity to grow and diversify our ideas, experiences, and viewpoints. We strive to be inclusive of Race, Ethnicity, Religion, Sex, LGBTQ+, Veterans, Disabilities, and Age.\u0026nbsp; Synack welcomes you!\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAs a candidate, Synack cares about your privacy. Please view our candidate privacy policy\u0026nbsp;\u003ca href=\"https://www.synack.com/candidate-privacy-notice/\" target=\"_blank\"\u003ehere\u003c/a\u003e.\u003c/span\u003e\u003c/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eThis position has responsibility to ensure Synack’s security and privacy posture is maintained.\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003e$200,000 - $240,000\u003c/strong\u003e \u003c/span\u003ea year.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eThe range listed represents a reasonable estimate of the on target earnings for this role based on national salary averages. Salary offered to a successful candidate is determined by a combination of factors including location, level, relevant experience, role related education and skills. The compensation package for this position may also include equity and benefits.\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eFor more details about our\u0026nbsp;\u003c/s

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{"@context":"schema.org","@type":"JobPosting","hiringOrganization":{"@type":"Organization","name":"Synack"},"title":"Director, Engineering","datePosted":"2024-08-15","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Mateo, California, United States","addressRegion":"CA","addressCountry":null,"postalCode":null}},"description":"\u003cp\u003eSynack’s Penetration Testing as a Service platform manages customers’ attack surfaces by discovering new assets, pentesting for critical vulnerabilities and gaining visibility into the root causes of security risks. We are committed to making the world more secure by harnessing a talented, vetted community of security researchers to deliver continuous penetration testing and vulnerability management, with actionable results. Synack's PTaaS platform has uncovered more than 71,000 exploitable vulnerabilities to date, protecting a growing list of Global 2000 customers and U.S. agencies in a FedRAMP Moderate Authorized environment. For more information, please visit\u0026nbsp;\u003cstrong data-stringify-type=\"bold\"\u003e\u003ca class=\"c-link\" href=\"http://www.synack.com/\" target=\"_blank\" data-stringify-link=\"http://www.synack.com\" data-sk=\"tooltip_parent\"\u003ewww.synack.com\u003c/a\u003e\u003c/strong\u003e.\u003c/p\u003e\n\u003cp\u003eWe are looking for a Director of Engineering who will be a key leader in our engineering organization, leading the transition from monolithic to microservices architecture and driving feature teams. Your role will be crucial in delivery of OKRs, maintaining high code quality, streamlining software development life cycle, and fostering a productive and positive team environment.\u003c/p\u003e\n\u003cp\u003eSounds interesting? Keep reading…\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003ePlease note:\u003c/strong\u003e This is a remote position based in the U.S. We can only hire U.S. citizens for this position due to federal government contract requirements.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eHere’s what you'll do\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eOKR Leadership and Management\u003c/strong\u003e: Define and oversee the execution of Objectives and Key Results (OKRs) that span across backend and frontend development within distributed architectures. Ensure that these OKRs align with Synack's strategic priorities, are effectively communicated, and embraced by the feature teams.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eFormation and Guidance of Feature Teams\u003c/strong\u003e: Lead the quarterly formation of feature teams, integrating full-stack, UI, and backend engineers to address specific project needs. Provide the necessary guidance and resources to empower these teams to deliver on their assigned OKRs.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eTechnical Leadership:\u003c/strong\u003e Utilize deep knowledge in distributed systems architecture to guide and support development efforts and review technical design to validate their scalability, availability , performance , security and cost effectiveness.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eHands-On Development:\u003c/strong\u003e While not a primary focus, be prepared to engage in hands-on coding and conduct code reviews as necessary. Resolve critical issues or develop features directly, ensuring a deep understanding of the technical challenges and maintaining the ability to contribute practically to engineering efforts.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eAgile Methodology Coaching and Quality Assurance\u003c/strong\u003e: Serve as a coach for agile methodologies, guiding scrum teams in implementing best practices and fostering an environment of continuous improvement and efficiency. Ensure high standards of code quality are maintained, emphasizing robust, secure, and maintainable code.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eIncident Response Leadership\u003c/strong\u003e: Take charge during incident response situations, providing decisive leadership and direction. Ensure rapid and effective resolution of issues, minimizing impact while maintaining a clear focus on long-term system integrity and reliability.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eCultivating a Positive Team Environment\u003c/strong\u003e: Foster an inclusive and collaborative work environment where every team member is empowered to bring their best self to work. Encourage innovation, open communication, and mutual respect within and across teams.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eStrategic Growth and Team Development\u003c/strong\u003e: Proactively develop top-tier full-stack and UI engineers. Create a strong talent pipeline that supports the dynamic needs of feature teams while fostering individual growth and team cohesion.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eMentorship and Professional Development\u003c/strong\u003e: Actively mentor engineers at all levels, focusing on skill development, career progression, and personal growth. Create opportunities for learning and advancement within the engineering organization.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eCollaboration with Product and Infrastructure Teams\u003c/strong\u003e: Establish and maintain strong collaborative relationships with the product and infrastructure teams.Lead cross-functional initiatives to align engineering projects with broader product strategies and infrastructure requirements, facilitating effective communication and joint problem-solving between teams.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHere’s what you’ll need\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdvanced degree in computer science or a related field.\u003c/li\u003e\n\u003cli\u003eMinimum of 15 years of experience in software engineering, with at least 7 years focused on code development and 10 years in increasingly responsible leadership roles.\u003c/li\u003e\n\u003cli\u003eExceptional leadership abilities, including experience in building mentoring and guiding engineering teams.\u003c/li\u003e\n\u003cli\u003eDemonstrated experience building software systems that include AI/ML technologies (including LLMs).\u0026nbsp; Hands on contribution to the design, model development/evaluation, and implementation, especially in the early stages of the team formation.\u003c/li\u003e\n\u003cli\u003eExpertise working with large datasets and data processing systems.\u003c/li\u003e\n\u003cli\u003eProficient in any one of the programming languages such as Python (preferred), Go, Rust, or C++.\u003c/li\u003e\n\u003cli\u003eExceptional problem-solving capabilities, with an ability to tackle challenging and complex technical problems.\u003c/li\u003e\n\u003cli\u003eExperience with Agile methodologies and the ability to coach teams in Agile practices.\u003c/li\u003e\n\u003cli\u003eA strong track record of technical leadership and impactful contributions.\u003c/li\u003e\n\u003cli\u003eProven track record in mentoring engineers

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{"@context":"schema.org","@type":"JobPosting","hiringOrganization":{"@type":"Organization","name":"Synack"},"title":"Senior Technical Account Manager (Penetration Testing)","datePosted":"2024-08-15","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Mateo, California, United States","addressRegion":"CA","addressCountry":null,"postalCode":null}},"description":"\u003cp\u003eSynack’s Penetration Testing as a Service platform manages customers’ attack surfaces by discovering new assets, pentesting for critical vulnerabilities and gaining visibility into the root causes of security risks. We are committed to making the world more secure by harnessing a talented, vetted community of security researchers to deliver continuous penetration testing and vulnerability management, with actionable results. Synack's PTaaS platform has uncovered more than 71,000 exploitable vulnerabilities to date, protecting a growing list of Global 2000 customers and U.S. agencies in a FedRAMP Moderate Authorized environment. For more information, please visit\u0026nbsp;\u003cstrong data-stringify-type=\"bold\"\u003e\u003ca class=\"c-link\" href=\"http://www.synack.com/\" target=\"_blank\" data-stringify-link=\"http://www.synack.com\" data-sk=\"tooltip_parent\"\u003ewww.synack.com\u003c/a\u003e\u003c/strong\u003e.\u003c/p\u003e\n\u003cp\u003eThe Senior Technical Account Manager (TAM) serves as a technical advisor and advocate, helping our customers achieve maximum value from our product and services.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eYou will have a deep understanding of penetration testing attack surfaces and a knack for developing unique solutions that align to customer goals. Your technical knowledge and client-focused approach enable you to scope and monitor penetration tests executed by our Synack Red Team (SRT). The Senior TAM partners with customers to ensure health and quality of engagements, as well as identify and articulate how our solutions can enhance their overall strategic security testing goals.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eThe ideal candidate will have experience in the cyber security industry, a consultative approach to working with customer stakeholders and a passion for customer advocacy.\u0026nbsp; Sounds interesting? Keep reading...\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eHere’s what you'll do\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eDevelop the scope and rules of engagement of penetration tests, and direct researchers to effective testing\u003c/li\u003e\n\u003cli\u003eUse your consultative communication skills to gather requirements, understand customer needs, and influence internal/external stakeholders\u003c/li\u003e\n\u003cli\u003ePartner with internal teams to determine, develop, and analyze the client’s assets, such as:\n\u003cul\u003e\n\u003cli\u003eTheir digital attack surface and value at risk\u003c/li\u003e\n\u003cli\u003eTheir existing vulnerability programs, tools, and methods\u003c/li\u003e\n\u003cli\u003eTheir security program, including requirements and goals\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003eWork independently and provide technical product expertise to build the appropriate solution for the client’s needs\u003c/li\u003e\n\u003cli\u003eProvide technical SME expertise to internal stakeholders and the client on their strategic goals and testing requirements\u003c/li\u003e\n\u003cli\u003eProactively review assessment health to provide technical findings, vulnerability details, and insights to improve overall test quality/outcomes and mitigate risk\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eAssist customers in managing and optimizing their long-term pentesting programs, ensuring continuous security improvement and adaptability\u003c/li\u003e\n\u003cli\u003eCollaborate with the account and CSM teams to address any areas of concern or opportunities to expand to retain and grow client accounts\u003c/li\u003e\n\u003cli\u003eCollect and act on feedback from clients to continuously improve engagement and service offering\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eResponsibility for any technical escalations that may arise during the engagement\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHere’s what you’ll need\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eAt least 5-7 years of technical account management, technical project management, and/or customer success experience in the Cyber Security Industry or Technology Industry\u003c/li\u003e\n\u003cli\u003eExperience with vulnerability discovery management, risk management frameworks and associated business workflows, and remediation\u003c/li\u003e\n\u003cli\u003eExperience with scripting languages (e.g. Python, Bash, Basic SQL) and developing scripted solutions to problems\u003c/li\u003e\n\u003cli\u003eA knack for explaining technical concepts to a non-technical audience\u003c/li\u003e\n\u003cli\u003eRelevant industry certifications in cybersecurity and/or security management such as, Security+, CISSP, CISA\u003c/li\u003e\n\u003cli\u003eExcellent time management, multi-tasking, and prioritization skills as well as the ability to manage multiple concurrent projects\u003c/li\u003e\n\u003cli\u003eCustomer-centric mindset with a focus on delivering value\u003c/li\u003e\n\u003cli\u003eProactive and solution-oriented approach to addressing client challenges\u003c/li\u003e\n\u003cli\u003eAbility to think strategically and provide innovative solutions\u003c/li\u003e\n\u003cli\u003eExcellent verbal and written communication skills\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eCandidates must be US citizens\u003c/strong\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eReady to join us?\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSynack is committed to embracing diversity. Our people are our strength.\u0026nbsp; Each addition to our team is an opportunity to grow and diversify our ideas, experiences, and viewpoints. We strive to be inclusive of Race, Ethnicity, Religion, Sex, LGBTQ+, Veterans, Disabilities, and Age.\u0026nbsp; Synack welcomes you!\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAs a candidate, Synack cares about your privacy. Please view our candidate privacy policy\u0026nbsp;\u003ca href=\"https://www.synack.com/candidate-privacy-notice/\" target=\"_blank\"\u003ehere\u003c/a\u003e.\u003c/span\u003e\u003c/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eThis position has responsibility to ensure Synack’s security and privacy posture is maintained.\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003e$110,000 - $140,000\u003c/strong\u003e\u0026nbsp;Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum an

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{"@context":"schema.org","@type":"JobPosting","hiringOrganization":{"@type":"Organization","name":"Synack"},"title":"Solutions Architect, Public Sector","datePosted":"2024-07-30","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington, District of Columbia, United States","addressRegion":"DC","addressCountry":null,"postalCode":null}},"description":"\u003cp\u003eSynack’s Penetration Testing as a Service platform manages customers’ attack surfaces by discovering new assets, pentesting for critical vulnerabilities and gaining visibility into the root causes of security risks. We are committed to making the world more secure by harnessing a talented, vetted community of security researchers to deliver continuous penetration testing and vulnerability management, with actionable results. Synack's PTaaS platform has uncovered more than 71,000 exploitable vulnerabilities to date, protecting a growing list of Global 2000 customers and U.S. agencies in a FedRAMP Moderate Authorized environment. For more information, please visit\u0026nbsp;\u003cstrong data-stringify-type=\"bold\"\u003e\u003ca class=\"c-link\" href=\"http://www.synack.com/\" target=\"_blank\" data-stringify-link=\"http://www.synack.com\" data-sk=\"tooltip_parent\"\u003ewww.synack.com\u003c/a\u003e\u003c/strong\u003e.\u003c/p\u003e\n\u003cp\u003eAs the Solutions Architect responsible for Public Sector pre-sales support and industry thought leadership, you will partner with Synack Account Executives and Customer Success Leaders to drive acquisition of new logos and growth in existing accounts as part of the Public Sector team. You will also partner with the VP of Public Sector and the Public Sector marketing team to drive industry thought leadership activities, participate in paid and earned media for brand awareness\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eThe ideal candidate for this role is innovative, energetic, and creative as well as a strong writer and industry leader/SME thinker who knows how to distill research for executives, sales teams, technologists, and marketers. The Public Sector team is looking for an enthusiastic and positive attitude and demonstrated flexibility -- and agility -- to thrive within a startup environment.\u003c/p\u003e\n\u003cp\u003eSounds interesting? Keep reading...\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eYou\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eYou apply your technical knowledge of the security testing field and your product expertise to build appropriate solutions for prospects and expansion plans for existing clients. You have experience navigating complex accounts to understand explicit needs and align solutions that meet customer objectives. You enable winning proposals, contract bids, statements of work, and RFI/RFP responses.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eHere’s what you'll do\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eDeliver comprehensive technical validation and planning, including:\u003c/li\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstanding the digital attack surface and value at risk\u003c/li\u003e\n\u003cli\u003ePerforming hands on black and gray box surveys of applications and networks\u003c/li\u003e\n\u003cli\u003eDocumenting and reporting survey findings with customers and internal stakeholders\u003c/li\u003e\n\u003cli\u003eUnderstanding the customers existing vulnerability and security testing programs, tools and methods, including Enterprise Risk Management (ERM) requirements and goals\u003c/li\u003e\n\u003cli\u003eLeverage your findings to create technical proposals and position successful account strategies that align with customer goals\u003c/li\u003e\n\u003c/ul\u003e\n\u003cli\u003eSupport the Synack Public Sector business through executive level planning and execution of key account development and clear understanding of the customer mission, directives and challenges\u003c/li\u003e\n\u003cli\u003eBuild \u0026amp; develop consultative relationships and support the alignment of the Synack field team to prospective and existing customer needs and objectives\u003c/li\u003e\n\u003cli\u003eCraft and solution offerings to meet near and long term testing objectives with strong business acumen\u003c/li\u003e\n\u003cli\u003ePartner with internal stakeholders to develop and execute key account development plans\u003c/li\u003e\n\u003cli\u003eEducate and enable customers through an understanding of their testing options, outside of traditional support models\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eSupport Executive Business Reviews with customers to provide technical validation for recurring revenue and drive new business\u003c/li\u003e\n\u003cli\u003eSupport account strategy development and contribute to and leverage a team\u0026nbsp; in execution\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eUse cybersecurity industry experience and knowledge to contribute to and influence marketing materials, pricing strategies, feature needs, license models, etc.\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eParticipate at key events, conferences, and industry meetings (webinars, forums, trade shows, presentations)\u003c/li\u003e\n\u003cli\u003eProactively highlight industry publication, competitor actions, and market developments. Collaborate cross-functionally to continuously evolve Synack’s positioning and go-to-market strategy.\u003c/li\u003e\n\u003cli\u003eConsistently demonstrate strong product knowledge and deliver the Synack value proposition through customer conversations\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHere's what you'll need\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e4+ years of proven experience with technical sales, Federal DoD\u003c/li\u003e\n\u003cli\u003eStrong, hands-on technical background with a consultative approach\u003c/li\u003e\n\u003cli\u003eExcellent business writing and presentation skills\u003c/li\u003e\n\u003cli\u003eAbility to articulate issues and concerns to executives and product teams\u003c/li\u003e\n\u003cli\u003eKnowledge of penetration testing methodologies, tools, and common requirements\u003c/li\u003e\n\u003cli\u003eExperience with vulnerability management, risk management frameworks and associated business workflows\u003c/li\u003e\n\u003cli\u003eKnowledge of cyber security requirements for large DoD enterprise environments and how to leverage partners to amplify a value proposition\u003c/li\u003e\n\u003cli\u003eUnderstanding of a SaaS business model with demonstrated experience driving deals from top of funnel through deal execution\u003c/li\u003e\n\u003cli\u003eDoD Secret clearance strongly preferred\u003c/li\u003e\n\u003cli\u003eRelevant industry certifications a plus (e.g. Network+, Security+, CISA, CEH, CISSP)\u003c/li\u003e\n\u003cli\u003eCompliance and audit familiarity a plus (SRG, STIG, NIST, PCI)\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eReady to join us?\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSynack is committed to embracing diversity. Our people are our strength.\u0026nbsp; Each addition to our team is an opportunity to grow and diversify our ideas, experiences, and viewpoints. We strive to be inclusive of Race, Ethnicity, Religion, Sex, LGBTQ+, Veterans, Disabilities, and Age.\u0026nbsp; Synack welcomes you!\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAs a candidate, Synack cares about your privacy. Please view our candidate privacy policy\u0026nbsp;\u003ca href=\"https://www.synack.com/candidate-privacy-notice/\" target=\"_blank\"\u003ehere\u003c/a\u003e.\u003c/span\u003e\u003c/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eThis position has responsibility t

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{"@context":"schema.org","@type":"JobPosting","hiringOrganization":{"@type":"Organization","name":"Synack"},"title":"Marketing Manager, Public Sector","datePosted":"2024-06-21","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington, District of Columbia, United States","addressRegion":"DC","addressCountry":null,"postalCode":null}},"description":"\u003cp\u003eAt Synack, we create technology that unleashes the best cybersecurity talent to secure our digital world.\u003c/p\u003e\n\u003cp\u003eWe protect leading global organizations by reducing companies’ security risk and increasing their resistance to cyber attack. How do we do this? By utilizing the world’s best and most trusted team of ethical hackers who test through our powerful and controlled platform to deliver real security without compromise.\u003c/p\u003e\n\u003cp\u003eBacked by top-tier venture capital firms including Kleiner Perkins Caufield \u0026amp; Byers, Microsoft, and Google Ventures, Synack's mission is to leverage global security talent coupled with advanced technology to help enterprises discover security vulnerabilities before they become business problems. Discover the possibilities at Synack!\u003c/p\u003e\n\u003cp\u003eAs the Marketing Manager, Public Sector responsible for planning, executing and managing marketing campaigns to drive brand awareness, customer engagement and support our business objectives within the Public Sector space. We are looking for a team member who has experience working with an empowered team focused on driving customer relationship and pipeline opportunities within the Public sector.\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSounds interesting? Keep reading...\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eYou\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eYou will be responsible for the overall public sector go-to-market strategy and campaign management including market research, target audience segmentation, content strategy , event execution, digital marketing programs and demand generation. . You will also collaborate with cross-functional teams and leverage your expertise in marketing strategies to drive results that support the Public Sector team. Your background and understanding of the public sector\u0026nbsp; industry will help drive relevant content, marketing campaigns and engagement to build awareness and demand.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eHere’s what you'll do\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eDevelop and execute the go-to-market strategy and marketing campaigns that align with the business objectives of Public Sector customers, prospects, sales and customer success teams.\u0026nbsp;\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eConduct market research and analyze insights in federal agencies and state governments to identify target audience segments and personas.\u003c/li\u003e\n\u003cli\u003eDrive cross-functional, integrated programs with Account Based Marketing, Demand Gen, Digital Marketing, Field Marketing and Events teams to build awareness and increase consideration among public sector buyers\u003c/li\u003e\n\u003cli\u003eCollaborate with cross-functional teams to create compelling and relevant marketing collateral that address the cybersecurity challenges, objectives and missions within federal organizations and position Synack’s value proposition and differentiation.\u003c/li\u003e\n\u003cli\u003eLeverage all digital marketing channels to maximize campaign reach and engagement.\u003c/li\u003e\n\u003cli\u003ePartner with third party event organizations, media outlets and industry associations within public sector to create targeted marketing initiatives.\u003c/li\u003e\n\u003cli\u003eTrack campaign performance, analyze metrics and provide actionable insights and recommendations for campaign optimization.\u003c/li\u003e\n\u003cli\u003ePrepare and present campaign reports and insights to stakeholders, highlighting the key findings and recommendations.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHere’s what you’ll need\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eA bachelor's or master’s degree in marketing, advertising, business or a related field.\u003c/li\u003e\n\u003cli\u003e5+ years as a marketing campaign manager, field marketing manager or a similar role specifically within the public sector industry.\u003c/li\u003e\n\u003cli\u003eProven experience in managing comprehensive integrated marketing campaigns with successful omni-channel marketing execution for public sector.\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eExcellent writing skills and willingness to take on short copy writing assignments to create compelling and relevant messaging for public sector.\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eBackground knowledge of industry events that are specifically targeted at public sector and experience executing the show.\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eKnowledge of digital marketing tools and techniques, including social media platforms, email marketing, paid digital media.\u003c/li\u003e\n\u003cli\u003eEfficient project management skills, with the ability to manage multiple campaigns simultaneously and meet deadlines.\u003c/li\u003e\n\u003cli\u003eStrong communication and collaboration skills to work effectively with cross-functional teams and external partners.\u003c/li\u003e\n\u003cli\u003eFamiliarity of systems and tools like HubSpot and Salesforce for campaign execution, lead management, reporting and metrics to measure and optimize campaign performance.\u003c/li\u003e\n\u003cli style=\"font-weight: bold;\"\u003e\u003cstrong\u003eCandidates must be US citizens.\u003c/strong\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eReady to join us?\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSynack is committed to embracing diversity. Our people are our strength.\u0026nbsp; Each addition to our team is an opportunity to grow and diversify our ideas, experiences, and viewpoints. We strive to be inclusive of Race, Ethnicity, Religion, Sex, LGBTQ+, Veterans, Disabilities, and Age.\u0026nbsp; Synack welcomes you!\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAs a candidate, Synack cares about your privacy. Please view our candidate privacy policy\u0026nbsp;\u003ca href=\"https://www.synack.com/candidate-privacy-notice/\" target=\"_blank\"\u003ehere\u003c/a\u003e.\u003c/span\u003e\u003c/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eThis position has responsibility to ensure Synack’s security and privacy posture is maintained.\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cstrong\u003e$110,000 - $160,000\u003c/strong\u003e\u0026nbsp;Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the min

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