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The Lash Lounge Roseville - Nugget Plaza/Sacramento - DOCO




The Lash Lounge Roseville - Nugget Plaza/Sacramento - DOCO is hiring a Remote Customer Concierge Lead

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WHO WE ARE: 
The Lash Lounge is the premier salon for Lash Extensions with over 140 locations in the United States. We offer a complete menu of services including Lash Extensions, Perming, Permanent Makeup and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guest's natural lashes. Our two salons in the area are owned locally and have already established a name for providing the highest quality of services in the area. We take a lot of pride in our team and the value we provide to our clients. 

WHO WE ARE LOOKING FOR:
We are looking for a highly motivated and experienced Customer Concierge Lead for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, calling leads, following up with recent guests for feedback/ rebooking and keeping our schedule optimized. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you! 

RESPONSIBILITIES:
  • Increase membership sales and retail sales
  • Greet visitors and provide an excellent customer experience
  • Book appointments in person or by phone
  • Social Media account maintenance and updates
  • Contribute to group operations, such as inventory maintenance
  • Maintain a clean and inviting environment
REQUIRED SKILLS:
  • 1+ years customer service or retail sales experience
  • Strong attention to detail
  • Ability to multitask in a fast-paced environment
  • Ability to work some weekends and some evenings
  • Experience with MindBody Software is a plus!
WHY JOIN OUR TEAM?
  • Industry-leading compensation - Hourly wage + Sales Commission
  • Extensive training and support
  • Excellent growth opportunities 
  • Free Eyelash Extensions and generous discounts on retail
  • A team that cares for and supports, one another
OUR MISSION:
We are proud to have created a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes. We have P.A.S.S.I.O.N. It's what we offer to every guest we help look and feel beautiful, and it's how we exemplify ourselves as a community built on love, loyalty, and confidence. 

COVID Related Precautions:
Considering the pandemic, The Lash Lounge has additionally tighened our sanitation protocol with additional clean-up procedures between guests, end of the day fogging, and require masks, touchless greetings, temperature checks, remote check-in, amongst other key requirements. This is to help keep our Staff and community safe. 

The Lash Lounge Sacramento - DOCO | 405 K St. Ste. #265, Sacramento, CA 95814 | Ph: 916-620-9100
The Lash Lounge Roseville – Nugget Plaza | 731 Pleasant Grove Blvd.., Suite #170, Roseville, CA 95678 | Ph: 916-620-9200
www.thelashlounge.com




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The Lash Lounge Roseville - Nugget Plaza/Sacramento - DOCO is hiring a Remote Lash Stylist Esthetician Cosmetologist

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We are actively hiring eyelash stylists for both our Roseville location and our Sacramento-DOCO location!

The Lash Lounge is the premier salon for Lash Extensions with over 120 locations in the United States, offering a complete menu of services including lash extensions, perming, threading, and Permanent makeup.

We are actively recruiting licensed Estheticians and Cosmetologists with a passion and skill for lashing to join our growing team of Stylists. You will receive top of the class training on our proprietary technique, to be certified as The Lash Lounge stylists.

WHY JOIN OUR TEAM?

  • Industry-leading compensation = Hourly wage + Productivity Incentives + Retail sales commissions + Gratuity
  • 401K Savings
  • Hands on Training and Certification by an in-house Trainer, and continued investment in your training 
  • Free Eyelash Extensions and generous employee discounts on retail
  • A built-in book of leads & a schedule with ample paid rest breaks and an unpaid meal break, for every working day
  • Opportunities for career growth and advancement
  • A team that cares for and supports, one another
REQUIRED SKILLS:

  • Active Cosmetology or Esthetics license
  • Basic lashing experience. Being a quick learner and an ability to hand-make fans is a major plus!
  • Customer service focused
  • Reliable transportation
  • Strong work ethic and professionalism
  • Initiates self-learning and is comfortable with educating clients on products and services offered
  • Ability to work some weekends and some evenings
RESPONSIBILITIES:

  • Create excellent experience for every guest through a friendly and helpful attitude
  • Educate guests on proper care of lashes and recommend exclusive after care products
  • Understand and promote products and memberships
  • Perform high quality and consecutive professional eyelash extension services
  • Generate new clientele through our amazing referral programs
  • Maintain clean and sterile work environment
OUR MISSION:We are proud to have created a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes. We have P.A.S.S.I.O.N. It's what we offer to every guest we help look and feel beautiful, and it's how we exemplify ourselves as a community built on love, loyalty, and confidence.  
COVID Related Precautions

Considering the pandemic, The Lash Lounge has additionally tighened our sanitation protocol with additional clean-up procedures between guests, end of the day fogging, and require masks, touchless greetings, temperature checks, remote check-in, amongst other key requirements. This is to help keep our Staff and community safe. 




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