Job Description

What You’ll Do:

• Drive Customer Retention & Growth: Build and manage programs that keep customers engaged, happy, and coming back for more.
• Champion Referral Programs: Promote and manage a referral program with a 96% win rate—driving awareness and growth while ensuring participants are rewarded.
• Create Memorable Events: Organize in-person dinners, virtual leadership summits, roundtables, and customer award programs to deepen engagement and foster relationships.
• Build Customer Advocacy: Lead campaigns to gather reviews on platforms like G2 and Capterra, ensuring MedTrainer stays ahead of competitors.
• Foster Community Connections: Send swag, manage online forums, and create spaces where customers can connect, share, and shine.
• Support Customer Thought Leadership: Identify and collaborate with customers for webinars, case studies, and testimonials to showcase their stories and success with MedTrainer.
• Gather Insights & Stats: Conduct customer research, surveys, and ROI analysis to inform strategies and continuously improve the customer experience.
• Collaborate on Communications: Work with internal teams to deliver impactful upsell campaigns, product updates, and educational content tailored to customer needs.

Qualifications

Who You Are:

• A customer-centric marketer with a knack for building programs that drive results.
• Experienced in creating campaigns that deliver measurable ROI and growth.
• Skilled in managing customer events, both in-person and virtual, from start to finish.
• Creative and detail-oriented, with the ability to juggle multiple projects and deadlines.
• Excited about collaborating across teams to ensure seamless communication and execution.
• Data-driven, with the ability to pull insights, analyze results, and refine strategies based on performance.

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• 3-5 years of relevant marketing experience or a similar customer-focused role.
• Excellent communication skills and a talent for creating engaging, customer-centric content and experiences.
• Must have strong organizational and project management skills, as well as attention to detail.
• Ability to maintain collaborative mindset in a remote environment.
• Ability to effectively manage deadlines and deliverables.
• Understanding of traditional and digital marketing methods and tools.
• Enthusiasm for learning new programs, platforms, and technologies.
• Independent, self-starter who is comfortable taking initiative and making data-driven decisions.

Bonus

• Experience in B2B SaaS industry
• Experience planning events.
• Hands-on experience using Hubspot for email and marketing automation.
• Experience using ClickUp or other project management tools.
• Experience using Salesforce.

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Job Description

What You’ll Do:

• Plan & Execute Like a Pro: Organize and manage a variety of in-person and virtual events, from trade shows to client conferences, ensuring seamless execution every time.
• Lead with Strategy: Collaborate with marketing, sales, and product teams to create impactful event experiences that align with business goals.
• Make an Impact: Develop event-specific materials, coordinate promotional campaigns, and represent MedTrainer at events, ensuring our brand shines bright.
• Crunch the Numbers: Track event performance, gather feedback, and optimize strategies for future events.
• Own the Budget: Manage event budgets with precision to deliver exceptional experiences without breaking the bank.

Qualifications

Who You Are:

• You have 1-5 years of event management experience (bonus points if it's in B2B or tech!).
• You’re a multitasking wizard with strong project management skills who thrives in fast-paced environments.
• You’ve successfully organized both in-person and virtual events and know your way around event platforms.
• You’re ready to travel throughout the year to support trade shows and events.
• Your interpersonal and communication skills are top-notch, and you’re all about collaboration.
• You love digging into data to measure success and improve with each event.

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Egon Zehnder is one of the world’s foremost leadership and talent consultancies. Our firm provides senior-level executive search, board search, advisory, CEO succession, family business advisory, as well as leadership assessment and development to the world’s most respected organizations. With more than 600 consultants in 66 offices and 36 countries, we work closely with public and private corporations, family-owned enterprises, and nonprofit and government agencies to help them define great leadership in the face of changing economic conditions, emerging opportunities, and evolving business goals.

Egon Zehnder, one of the world’s foremost leadership consultancies, is seeking an experienced Marketing and Event Coordinator to join their global team. In this new role, you will support the execution of the global marketing strategy, with a particular focus on event management. As part of a global team, you will cover several aspects of marketing and communications, contributing to impactful initiatives that drive brand awareness and client engagement.

Key Responsibilities:

• Project Coordination: Coordinate global marketing campaigns and assist with execution support. Track and improve event organization processes, manage success metrics, and enhance event management tools.
• Event Planning: Establish and communicate best practices to ensure consistent and measurable event experiences. Utilize tools like different email marketing platforms to send out invitations and drive engagement. Improve event organizational tools and processes.
• Marketing Support: Collaborate with the Global Marketing Team to support colleagues in building trusted relationships with senior executives through brand, content, social media, partnerships, and events. As part of a global team, cover several aspects of marketing and communications, contributing to impactful initiatives that drive brand awareness and client engagement.
• Competitive Analysis: Collaborate with key stakeholders to understand the competitive landscape.

• 2-5 years in business marketing, especially in event management and multi-channel marketing. Experience in professional services is a plus.
• Strong team player with a track record of success in managing stakeholders across complex, global projects.
• Experienced in coordinating multiple projects at once with diverse stakeholders on tight timelines.
• Knowledge of email marketing and/or invitation processes.
• Ability to adapt to different cultures and work styles for global success.
• Proficient in English (German would be a plus).
• A person who is organized, results-driven, and adaptable, with a curiosity to learn new marketing skills. Previous marketing event coordination experience is a plus.

At Egon Zehnder, we operate as one unified team with expertise across industries, functions, and geographies. Our organization can be described as high-performing and collaborative, combined with a caring and respectful culture. Employee safety, well-being, and engagement are top priorities and at the core of our culture. We are proud to build relationships and live our Values through our Employee Resource Groups and initiatives. We have global programs focused on:

• Wellbeing,
• Sustainability,
• EZ+ (LGBTQ+),
• Neurodiversity, etc.

Be part of an international, highly professional, dynamic, and close-knit team! In addition to a competitive salary, we offer an annual performance-based bonus to reward our employees for their hard work and dedication. We offer additional paid holidays between Christmas and New Year, allowing our employees to spend time with their families and loved ones during the festive season. Our private medical care package ensures that our employees have access to high-quality medical care when they need it most. To support our employees in their personal and professional development, we offer free language courses in English, French, German, Hungarian, and Italian. We understand the importance of work-life balance, and our flexible hybrid work model allows our employees to work from home or in the office, depending on their needs and preferences. The policy varies by country and is subject to change by Egon Zehnder at any time. Our cafeteria provides a variety of meal options for our employees to choose from, ensuring that they have access to healthy and delicious snacks throughout the day.

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Channel Marketing Coordinator

Based: High Wycombe / Hybrid
Term: Permanent, Full time
Salary: Dependant on experience + excellent benefits

The Role:

Reporting to the Head of Third-Party Distribution, the EMEA Distribution Channel Marketing Coordinator will oversee the marketing communication processes for all EMEA distribution partners, ensuring they have the resources needed for the effective representation of our brands, and the successful rollout of marketing campaigns and product launches.

As part of the FGEMEA team, the Channel Marketing Coordinator will work to maintain the best possible brand representation both in-store and online, collaborating with our distributor network to develop and execute activities that drive demand and meet specific product and sales needs.

This role is responsible for implementing creative and proactive marketing campaigns across all Focusrite Group Content Creation brands (Focusrite, Novation, ADAM Audio, Sequential, and Oberheim) whilst also addressing the reactive marketing requirements of distribution partners.

Core responsibilities include:

• Ensure timely planning, communication and follow-up of all marketing deliverables with our EMEA distribution partners.
• Collaborate with the EMEA sales team to align marketing activities with revenue targets, product priorities, and sales opportunities.
• Conduct regular, clear, and concise audits of the marketing output from core partners across the EMEA distribution and reseller network.
• Confidently oversee multiple brands and partners, implementing efficiencies where possible to maintain focus on high-priority opportunities.
• Develop and/or adapt proactive marketing plans that align with regional strategies and individual brand objectives.
• Manage the quarterly marketing rebate process to evaluate distribution partner success and provide performance summaries to account managers.
• Work with the FGEMEA Head of Marketing to understand regional priorities, devising and executing suitable campaigns in collaboration with EMEA distributors.
• Represent the needs of the EMEA distribution team at internal marketing meetings, liaising with brand, creative and content teams to ensure timely creation of relevant assets.
• Travel within EMEA (approximately once per quarter) to engage with top distribution accounts, building and maintaining relationships and managing their marketing output.

Skills and experience required:

• Effective communication and collaboration skills to work across different internal and external teams.
• A deep understanding of marketing principles to effectively support EMEA distribution partners’ campaigns that resonate with target audiences and uphold brands’ integrity.
• Strong organizational skills and attention to detail for coordinating EMEA distribution partners’ events/campaigns and supporting their marketing initiatives.
• Adaptability and flexibility.
• Creativity and Innovation.
• Time Management and Prioritizng.

About Us

Focusrite plc is a global music and audio group that develops and markets music technology products. Used by audio professionals and amateur musicians alike, our solutions facilitate the high-quality production of recorded and live sound. Our audio technology brands stand together, seeking to enrich lives through music by removing barriers to creativity – ‘we make music easy to make’.

The Focusrite Group trades under thirteen established and rapidly growing brands: Focusrite, Focusrite Pro, Novation, ADAM Audio, Sequential, Oberheim, Martin Audio, Optimal Audio, Ampify Music, Linea Research, Sonnox, OutBoard and TiMax. With a high-quality reputation and a rich heritage spanning decades, its brands are category leaders in the music-making industry.

Music technology is an enriching space to work in and we enjoy a Group-wide open-door culture which encourages innovation. This culture, combined with a passion for the inspirational solutions we create, has led to the group winning numerous accolades, including six Queen's Awards, the AIM Company of the Year Award 2021 and regular appearances in 'The Sunday Times 100 Best Small Companies to Work For’.

The Focusrite Group is dedicated to building a great place to work and as an equal opportunity employer we are committed to Diversity and Inclusion. The group mission is to cultivate an equitable culture, internally and externally, where all people feel they are welcome, safe and positively represented, because at Focusrite they truly are. Equally, we recognise the major impact that climate change is having on our world and work every day towards being industry leaders in a carbon neutral future.

Benefits include flexible/hybrid working, company pension, life insurance, private healthcare, Health Cash Plan, enhanced Maternity and Paternity pay, employee purchase scheme, group bonus scheme, company music events, offsite company parties and free lunch in the canteen. We arrange company training sessions and encourage personal development.

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Job Description

As an Email Marketing Coordinator, you will be responsible for executing, optimizing, and supporting direct-response marketing solutions. You will manage the day-to-day operations of email marketing campaigns, including content creation, campaign setup, and performance analysis.

The ideal candidate has strong attention to detail, excellent organizational skills, and the ability to write engaging, accessible content. If you have experience in implementing email marketing strategies and a track record of meeting campaign goals, then this role could be perfect for you.

This position is fully remote and will involve regular weekly and monthly calls in the PST timezone.

WHAT YOU’LL DO

• Assist in formulating email marketing campaigns/flows for e-commerce businesses
• Execute, monitor, and troubleshoot the aforementioned strategies
• Collaboration with our Design Team to produce quality campaign artwork that aligns with our clients' brand style
• Leverage CRM & analytics platforms to support campaign execution (Google Analytics, Shopify, Retention Science, Klaviyo, etc.)
• Assist in developing targeting strategies based on customer lifecycle segmentation & predictive analytics
• Analyze and track data to maximize the performance of email campaigns to achieve engagement, conversion, revenue and growth goals
• Launch and QA email marketing campaigns to ensure they're 100% error-free
• Gather and analyze competitor email programs for insights around email strategy, targeting, promotional offers, and cadence/delivery timing
• Continuous improvement of our service offering with updated strategies

Qualifications

• 1-3 years of experience in email marketing, ideally for a digital agency
• 1+ years of experience working in a fully remote environment
• Strong analytical and strategic copywriting skills, understanding of A/B testing practices, ability to draw conclusions from data and take action accordingly
• Hands-on experience with email platforms such as Retention Science, Klaviyo, and Iterable
• Expertise in email best practices, including segmentation, deliverability, copy and design approaches.
• Working knowledge of HTML/CSS for email coding

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