Fender Musical Instruments Corporationis a world-famous brand with offices across the globe.Fender was born in Southern California and has built a worldwide influence beyond the studio and the stage. A Fender is more than an instrument; it’s a cultural symbol that resonates globally.

We are looking for a talented Marketplaces Operations Specialist to join our México team. This individual will support the General Manager of Mexico and will be responsible for operations and support for active Marketplaces such as Amazon and Mercado Libre. The role requires extensive daily interaction with a cross-functional sales and distribution team and prior expert level experience using Mercado Libre and Amazon Vendor systems.

Essential Functions:

• Lead day-to-day operation for Amazon and Mercado Libre systems, orders and processes, including ownership of the channel itself.
• Act as primary day-to-day eCommerce operations contact for Customer Service, Logistics, IT and Inside Sales teams to ensure excellent consumer experience
• Partner with marketplace team (and other internal teams) regularly to define, build, and test revenue-driving promotions.
• Liaise with logistics staffing as needed to optimize order fulfillment processes and ensure timely and efficient order delivery.  
• Provide weekly revenue estimates for the month and yearly outlook.
• Synchronize catalogues across marketplaces, seek opportunities to gain market share from competitor brands and aim to position our brands as “best seller” in each category.
• Provide critical operations support during peak eCommerce promotional periods (including Prime Day, Hot Sale, Buen Fin, Cyber Monday, Xmas)
• Produce and deliver regular operations activity and project status reporting - both written and verbal as needed.
• Assist as needed with end-to-end testing and quality assurance of product listings (new features, functionalities, videos) to optimize conversion rates.
• Learn, understand and assist in documenting eCommerce systems and processes.
• Monitor and act on understanding measurements of KPI’s for lead times, shipping time, backorders, shipping exceptions to track progress towards operational goals for direct eCommerce business and work on initiatives to improve KPI’s.  Working closely with sales operations.
• Experience with post-purchase scenario handling, including order issue resolution and return management – w/ demonstrated knowledge of best practices and automation tools.
• Support the family brands: Fender, Jackson, Charvel, EVH, Gretsch and Pre Sonus
• Additional duties as assigned

Qualifications:

• Preferred Bachelor Studies in Marketing, Ecommerce, Business Administration
• Experienced Marketplace Manager: Amazon AND/OR Mercado Libre environment (2+ years) from a major global brand.
• Expert in Amazon Vendor Central and knowledgeable of Seller Central.
• Knowledge e-Commerce platforms (2+ years)
• English language high proficiency
• Order Fulfillment through third parties experience preferred.
• Strong analytical skills and ability to learn and understand sales trends.
• Proficiency in Microsoft Office and online collaboration tools (Slack, Docs, etc.)

About Fender Musical Instruments:

Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender®, Squier®, Presonus®, Gretsch®, Jackson®, EVH®, Charvel®, Bigsby®, and Groove Tubes®, among others. For more information, visit www.fender.com. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.

Fender Musical Instruments Corporationis a world-famous brand with offices across the globe.Fender was born in Southern California and has built a worldwide influence beyond the studio and the stage. A Fender is more than an instrument; it’s a cultural symbol that resonates globally.

Join our fully remote dynamic Data and Analytics team and play a pivotal role in transforming our organization into a data-driven powerhouse! We're on a mission to equip the company with scalable and sustainable data products, fostering a culture where data informs every decision.

We are searching for an Analytics Engineer to join our team.You'll be a key driver of this initiative, helping build solutions that empower stakeholders to extract valuable insights and propel strategic growth.

Essential Functions:

• Develop and maintain documentation and best practices materials.
• Collaborate with cross-functional teams to develop data assets, integrate analytics solutions, and ensure seamless integration.
• Establish and maintain robust data quality standards, high-quality documentation, and data governance processes.
• Conduct technical research and data profiling to recommend innovative data solutions that create business value.
• Translate product specifications into scalable, reusable, and maintainable solutions
• Access and query various data sources to assemble large, complex datasets that meet business requirements.
• Proactively identify and address data management issues to improve data quality and compliance.
• Seek innovative ways to enhance products and services, including identifying and implementing process improvements for scalability.
• Promote awareness and education around data best practices within the organization.
• Additional duties as assigned.

Qualifications:

• BA/BS degree in Industrial or Systems Engineering, Computer Science, Analytics, Statistics, Informatics, Information Systems or another quantitative field
• Experience in root cause analysis of data/processes to address business questions and identify opportunities for improvement.
• Ability to work independently as a Data SME, responsible for the data processes and quality within a specific line of business or area.
• Strong communication skills to convey requirements, address questions, and explain technical issues to non-technical stakeholders are essential.
• Understanding and working knowledge of SQL and Python
• Experience with relational SQL and NoSQL databases, including PostgreSQL, DynamoDB, and Redshift
• Experience with defining and implementing naming standards, abbreviations, guidelines, and best practices.
• Knowledge of relational and dimensional models, keys and constraints, and normalization and indexes

Nice to Have

• Experience:
  • documenting source to target mappings, data dictionaries, and general modeling documentation.
  • carrying out projects in an Agile environment
  • working with Alteryx, Amplitude, Segment, Power BI, and Tableau
  • querying, building, and optimizing ‘big data’ pipelines and datasets.
  • with data lakes and data warehouses
  • in 3NF, star, and snowflake schema design and development
• Proficiency in relational data modeling
• Functional knowledge of financial systems and processes
• Understanding of Data Governance, data quality, metadata management, middleware, or privacy concepts

About Fender Musical Instruments:

Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender®, Squier®, Presonus®, Gretsch®, Jackson®, EVH®, Charvel®, Bigsby®, and Groove Tubes®, among others. For more information, visit www.fender.com. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.

Fender Musical Instruments Corporationis a world famous brand with offices across the globe.WithinFender Musical Instruments Corporation’s("FMIC") Advanced Development team, you will be a key technology leader who designs, develops, and maintains high-quality embedded audio solutions for products ranging from mixing consoles to guitar amplifiers.

An American icon, Fender was born in Southern California and has built a worldwide influence extending beyond the studio and the stage. A Fender is more than an instrument, it’s a cultural symbol that resonates globally.

We are searching for a remote Software Engineer II, Embedded to support software activities as we develop new technologies for Fender products. You are a self-starter, with a proven ability to continuously learn on your own.

Essential Functions:

• Support new technology development from concept to mass production
• Manage, design, architect, and develop embedded firmware solutions following best practices
• Utilize common test equipment to debug hardware and firmware issues
• Define tasks and deliver solutions within program schedule guidelines
• Maintain design documentation and deliverables using configuration control systems
• Communicate regularly with management on project status and risks

Qualifications:

• Bachelor’s degree in Computer Science, Electrical Engineering or related field required
• Minimum 3 years of embedded system design experience required
• Must be proficient in C / C++, object-oriented design, Git SCM, and Agile processes
• Real-time ARM and/or DSP software experience
• Device driver development experience
• Ability to design, develop, and test solutions based on written specifications
• Experience in kernel level development and deployment of embedded Linux solutions preferred
• System-level analysis and architecture skills, understanding hardware/software trade-offs highly desirable
• Ideally, possesses a passion for audio recording, mixing, live sound, and/or music
• Understanding of mixed signal electronic design with an emphasis on audio preferrable

About Fender Musical Instruments:

Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender®, Squier®, Presonus®, Gretsch®, Jackson®, EVH®, Charvel®, Bigsby®, and Groove Tubes®, among others. For more information, visit www.fender.com. FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.

Fender is required by law in certain jurisdictions to include a pay scale in the job posting for this position.  “Pay scale” means the salary or hourly wage range that Fender reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive.  The pay scale for this position takes into account the wide range of factors that Fender considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs.  If this is a remote position, the pay scale disclosed herein may be adjusted further based upon the applicable geographic differential associated with the location from which the successful candidate will work.  Please note that it is not typical for a Fender employee to be at or near the top of the pay scale for their role – especially as a new hire – and compensation decisions are dependent on the facts and circumstances of each case.  Subject to the foregoing, the current pay scale for this position is $74,333.00 - 148,667.00

Fender Musical Instruments Corporationis a world famous brand with offices across the globe.WithinFender Musical Instruments Corporation’s("FMIC") Advanced Technology team, you will be a key technology leader who designs, develops, and maintains high-quality embedded audio solutions for products ranging from mixing consoles to guitar amplifiers.

An American icon, Fender was born in Southern California and has built a worldwide influence extending beyond the studio and the stage. A Fender is more than an instrument, it’s a cultural symbol that resonates globally.

We are searching for a remote Staff Software Engineer, Embedded to support software activities as we develop new technologies for Fender products. You are a self-starter, with a proven ability to continuously learn on your own.

Essential Functions:

• Support new technology development from concept to mass production
• Manage, design, architect, and develop embedded firmware solutions following best practices
• Utilize common test equipment to debug hardware and firmware issues
• Define tasks and deliver solutions within program schedule guidelines
• Identify bottlenecks in existing development processes and drive solutions
• Maintain design documentation and deliverables using configuration control systems
• Communicate regularly with management on project status and risks

Qualifications:

• Bachelor’s degree in Computer or Electrical Engineering from an accredited institution required; graduate degree in Engineering preferred
• 7+ years of embedded system design experience
• Proficient in C / C++, object-oriented design, Git SCM, and Agile processes
• Real-time ARM and/or DSP software experience
• Device driver development experience
• Ability to design and develop solutions based on written specifications
• Experience authoring clear, concise requirements, specifications, and design documentation
• Experience in kernel level development and deployment of embedded Linux solutions preferred
• System-level analysis and architecture skills, understanding hardware/software trade-offs preferred
• Possesses a passion for audio recording, mixing, live sound, and/or music
• Experience with network protocols and networked audio transport technologies (e.g. AVB, Dante) highly desirable
• Understanding of mixed signal electronic design with an emphasis on audio preferred
• FPGA/CPLD Logic Design, Synthesis, and Simulation capabilities preferred

About Fender Musical Instruments:

Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender®, Squier®, Presonus®, Gretsch®, Jackson®, EVH®, Charvel®, Bigsby®, and Groove Tubes®, among others. For more information, visit www.fender.com. FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.

Fender is required by law in certain jurisdictions to include a pay scale in the job posting for this position.  “Pay scale” means the salary or hourly wage range that Fender reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive.  The pay scale for this position takes into account the wide range of factors that Fender considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs.  If this is a remote position, the pay scale disclosed herein may be adjusted further based upon the applicable geographic differential associated with the location from which the successful candidate will work.  Please note that it is not typical for a Fender employee to be at or near the top of the pay scale for their role – especially as a new hire – and compensation decisions are dependent on the facts and circumstances of each case.  Subject to the foregoing, the current pay scale for this position is $83,800.00 - 167,600.00

Fender Musical Instruments Corporationis a world famous brand with offices across the globe.WithinFender Musical Instruments Corporation’s("FMIC") Cost Accounting department, you will be responsible for daily accounting activities.

An American icon, Fender was born in Southern California and has built a worldwide influence extending beyond the studio and the stage. A Fender is more than an instrument, it’s a cultural symbol that resonates globally. 

We are searching for a remote Cost Accountant. The ideal candidate should have a solid foundation in general accounting and analytical and problem-solving abilities. This position offers an excellent opportunity to facilitate cross-functional collaboration, problem-solving, and innovative thinking. This position reports to the Cost Accounting Manager.

This role can be 100% remote but must be able to accommodate Pacific Time working schedule.

Essential Functions: 

• Performs journal entries, reconciliations, and other month-end close duties
• Completes standard cost rolls
• Maintains Cost Accounting Inbox and cost requests
• Ensures adherence to Standard Costing Policy and Procedures
• Performs standard cost variance analysis
• Compiles and reviews purchase price variances
• Identifies and implements process improvements
• Performs ad-hoc financial analysis
• Collaborates with internal employees across a variety of departments
• Liaison with the external audit team to ensure the timely delivery of audit requests
• Responsible for multiple projects with a focus on critical deadlines
• Other duties as assigned

Qualifications:

• Minimum 2 years of accounting experience required
• Bachelor’s degree in accounting or a similar field required
• SAP experience within the manufacturing industry preferred
• Ability to independently manage tasks with strong attention to detail and a level of accuracy
• Demonstrated analytical, organization, and communication skills
• Proficient in MS Office
• Advanced MS Excel skills
• Experience in Microsoft Access databases preferred
• Experience working collaboratively across departments and functional areas

About Fender Musical Instruments:
Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender®, Squier®, Presonus®, Gretsch®, Jackson®, EVH®, Charvel®, Bigsby®, and Groove Tubes®, among others. For more information, visit www.fender.com. FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.

Fender is required by law in certain jurisdictions to include a pay scale in the job posting for this position.  “Pay scale” means the salary or hourly wage range that Fender reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive.  The pay scale for this position takes into account the wide range of factors that Fender considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs.  If this is a remote position, the pay scale disclosed herein may be adjusted further based upon the applicable geographic differential associated with the location from which the successful candidate will work.  Please note that it is not typical for a Fender employee to be at or near the top of the pay scale for their role – especially as a new hire – and compensation decisions are dependent on the facts and circumstances of each case.  Subject to the foregoing, the current pay scale for this position is $41,133-$82,267

 Fender Musical Instruments Corporationis a world famous brand with offices across the globe.WithinFender Musical Instruments Corporation’s("FMIC") Finance team, you will be instrumental in process improvements, and reviewing inventory performance against targets, benchmarks, and service agreements.

An American icon, Fender was born in Southern California and has built a worldwide influence extending beyond the studio and the stage. A Fender is more than an instrument, it’s a cultural symbol that resonates globally.

We are searching for a remote Senior Controls Analyst. In this role, you will monitor the existing inventory processes by analyzing transactions to identify and resolve inventory variances, conduct inventory spot checks and audits, record inventory transactions, and create reports for management. You will be responsible for ensuring policies and procedures are properly designed, testing the effectiveness of controls, and making recommendations for improvements.

Essential functions:

• Monitor inventory movements in the ERP system (SAP), track orders, and define and investigate problems.
• Collaborate with internal employees to influence the development and implementation of procedures and processes designed to innovate and improve the overall effectiveness of inventory control and inventory management.
• Manage shared email box by responding to general inquiries and supporting inventory processes as needed.
• Conduct process and data audits to ensure control effectiveness and find efficiencies.
• Document corporate policy, standard operating procedures, and create workflows to ensure the overall effectiveness of inventory control and inventory management.
• Maintain an accurate daily record of goods received, goods issued, and/or shipments processed by reconciling the 3PLs WMS and SAP inventory records.
• Supports process improvements by identifying and reporting the risk of errors within the inventory control system.
• Collaborate with our third-party logistics and internal employees to ensure data integrity and accuracy when recording inventory movements, goods issued and goods receipts.
• Investigate and report shipping and receiving shortages, overages, damages, and mis-shipments.
• Monitor the inventory management system to find the root cause of problems and identify appropriate solutions.
• Responsible for multiple projects with a focus on critical deadlines.

Qualifications:

• Bachelor's degree, preferably with an emphasis in Business, Finance, Accounting, Operations, or related field of study.
• Minimum of 3 years of related experience in the fields of Audit, Accounting, Financial Analysis, Risk Management, Supply Chain, or Inventory Management and Controls.
• Strong understanding of fundamental business processes, risks, inventory controls, and accounting.
• Able to work cross-functionally, and across regions/geographies, to build strong interpersonal relationships across the organization.
• Excellent writing skills with the ability to communicate with all levels of the organization.
• Advanced proficiency in Microsoft Office Professional (Excel, Outlook, and Word is required).
• SAP or equivalent ERP system experience required
• High attention to detail and good organization skills.
• Outstanding customer service, critical thinking, and problem-solving skills.

 About Fender Musical Instruments:

Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender®, Squier®, Presonus®, Gretsch®, Jackson®, EVH®, Charvel®, Bigsby®, and Groove Tubes®, among others. For more information, visit www.fender.com. FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.

Fender is required by law in certain jurisdictions to include a pay scale in the job posting for this position.  “Pay scale” means the salary or hourly wage range that Fender reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive.  The pay scale for this position takes into account the wide range of factors that Fender considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs.  If this is a remote position, the pay scale disclosed herein may be adjusted further based upon the applicable geographic differential associated with the location from which the successful candidate will work.  Please note that it is not typical for a Fender employee to be at or near the top of the pay scale for their role – especially as a new hire – and compensation decisions are dependent on the facts and circumstances of each case.  Subject to the foregoing, the current pay scale for this position is $59,266.00 - $118,533.00

Fender Musical Instruments Corporationis a world-famous brand with offices across the globe.Within Fender Musical Instruments Corporation’s(“FMIC”) Finance Department, you will play a key part in contributing to month-end close and ongoing accounting processes.

An American icon, Fender was born in Southern California and has built a worldwide influence extending beyond the studio and the stage. A Fender is more than an instrument, it’s a cultural symbol that resonates globally.

We are searching for a Staff Accountantto join our team. The ideal candidate should be organized, accurate, and results oriented, as well as provide a high level of service to business partners by responding timely to requests.

This role may either be based out of Scottsdale, AZ or remote (willing to work AZ hours).

Essential Functions:

• Perform monthly close procedures including intercompany journal entries and account reconciliations
• Prepare monthly consolidation journal entries and eliminations
• Assist with ad hoc projects and implementations related to intercompany and consolidations
• Assist with administration of the consolidation system, Hyperion Financial Management (HFM)
• Assist with facilitation of the month-end close process
• Interact and coordinate with personnel in various functional and business areas to support transactions

Qualifications:

• Bachelor’s degree in Finance or Accounting required
• CPA license is a plus
• 3+ years of general accounting experience required
• Public accounting experience is a plus
• Experience working in a multi-national organization transacting in multiple currencies
• Experience using HFM and SAP is a plus
• Knowledge of US GAAP
• Advanced Excel skills – ability to proficiently and expediently sort, navigate and analyze data
• Inquisitive in nature and a desire to learn
• Must be results oriented with a desire and ability to take initiative and ownership
• Excellent verbal and written communication skills
• High degree of accuracy and precision, highly organized and able to prioritize between competing demands
• Ability to thrive in a fast-paced, frequently changing environment

About Fender Musical Instruments:

Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender®, Squier®, Presonus®, Gretsch®, Jackson®, EVH®, Charvel®, Bigsby®, and Groove Tubes®, among others. For more information, visit www.fender.com. FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.

Fender is required by law in certain jurisdictions to include a pay scale in the job posting for this position.  “Pay scale” means the salary or hourly wage range that Fender reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive.  The pay scale for this position takes into account the wide range of factors that Fender considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs.  If this is a remote position, the pay scale disclosed herein may be adjusted further based upon the applicable geographic differential associated with the location from which the successful candidate will work.  Please note that it is not typical for a Fender employee to be at or near the top of the pay scale for their role – especially as a new hire – and compensation decisions are dependent on the facts and circumstances of each case.  Subject to the foregoing, the current pay scale for this position is $41,133.00 - $82,267.00

Fender Musical Instruments Corporationis a world-famous brand with offices across the globe.Fender was born in Southern California and has built a worldwide influence beyond the studio and the stage. A Fender is more than an instrument; it’s a cultural symbol that resonates globally.

We are searching for an eCommerce Content Specialist to join our team. This role is to strategically plan and optimize digital content that captivates, informs, and motivates customers to increase engagement and sales.  This position is accountable for driving positive financial results and works closely with cross-functional teams to ensure the appropriate planning and execution of content strategies to meet online business goals and strategies.  The focal point of this role is to drive and optimize online content strategies to create a world class digital shopping experience.

Essential Functions:

• Build, test, and deploy online campaign content for all Fender.com. While not responsible for designing creative elements of the site, this individual will use data and industry knowledge to work strategically and partner alongside the site merchandising, marketing, creative services, and global teams to execute a content experience that allows Fender.com be an outstanding shopping destination for the brand.
• Work closely with the merchandising and marketing teams to plan, manage and execute content calendars for homepages, product category focuses, new launches, inventory availability and marketing initiatives.
• Manage outlining and briefing content plans into the marketing and creative teams, for all content needs across new product launches, promotions, and DTC commercial activations.
• Partner with the merchandising team, plan and execute curated category landing pages to support DTC commercial moments, new product launches and guided-selling journeys.
• Maintain site Category and URL redirects, ensuring accurate and timely execution.
• Stay informed about industry trends, competitor activities, and customer preferences to enhance Fender's content strategy.
• Regularly monitor and analyze content performance utilizing data and share with the broader ecommerce team to help generate and drive future content decisions and strategies.
• Collaborate with User Experience teams on development and enrichment of content and customer journey.
• Assesses the competitive landscape by examining content strategies of key competitors and best-in-class online retailers to understand emerging online trends and recommend changes to the online category strategy based on customer and competitor insights.
• Continually seeks to improve the online experience by researching and staying abreast of new and innovative online solutions and capabilities; key competitor actions; industry trends and emerging customer and market needs.
• Additional duties as assigned.

Qualifications:

• Bachelor’s degree in marketing, Graphic Design, Business, or related field.
• 3-5 years eCommerce content and/or merchandising experience, ideally in a direct-to-consumer environment
• Salesforce Commerce Cloud Page Designer experience.
• Shopify platform experience is strongly preferred.
• Experience with Adobe Photoshop preferred.
• Experience with Contentsquare, Google Analytics a plus.
• Consumer-focused, highly analytical, and inquisitive by nature
• Excellent communication skills, both written and in-person

About Fender Musical Instruments:

Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender®, Squier®, Presonus®, Gretsch®, Jackson®, EVH®, Charvel®, Bigsby®, and Groove Tubes®, among others. For more information, visit www.fender.com. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.

Fender Musical Instruments Corporationis a world famous brand with offices across the globe.WithinFender Musical Instruments Corporation’s("FMIC") Global Logistics and Distribution team, we are building a world-class group of passionate people committed to transparency and efficiency, all while moving a product that is so important to so many.

An American icon, Fender was born in Southern California and has built a worldwide influence extending beyond the studio and the stage. A Fender is more than an instrument, it’s a cultural symbol that resonates globally.

We are searching for a Director, North America Distribution and Fulfillment who will have accountability for the overall performance of the FMIC North America fulfillment network, including two facilities managed by 3PLs, as well as cross-border (import/export) movement. This role is accountable for evaluating the supporting metrics that drive continuous improvement, performing layered process audits and approving the Third-Party permanent corrective actions that will ensure contractual and operational targets for quality, inventory integrity, delivery, and cost are met. This person will be the single point of contact/liaison to coordinate all activities between the Third-Party and FMIC functional areas, and must proactively communicate issues and the corrective actions to the affected functions.

Essential Functions:

• Own collaboration and strategy with cross functional stakeholders: America’s sales, operations, technology and finance teams. 
• Deliver strategy driving supply chain process, technology and people management to create optimization for FMIC and our customers.
• Embody exemplary leadership that enables career development within FMIC as well as championing our 3PL’s people development objectives.
• Ensure FMIC inventory and capital investments are protected while collaborating with the Third-Party in the development and implementation of systems and processes to ensure volume-adjusted budget objectives are met. 
• Collaborate with the service provider in the development and implementation of systems and processes that ensure a high degree of inventory integrity by confirming inventory best practices (i.e. cycle counting, non-conforming material processing, and inbound supplier and outbound delivery audits) are in place.
• Ensure the contractual levels of inventory accuracy are achieved and sustained while also leading formal reviews of the Inventory KPIs with the Third Party that establishes and confirms their accountability.
• Maintain FTZ operational compliance and requirements in one of our two facilities.
• Develop relationship and lead discussions between the transportation team and the Third-Party to guarantee that both inbound and outbound operational commitments are met. 
• Assist in the resolution of transportation issues as required and lead formal reviews of the Delivery and Transportation KPIs with the Third-Party that confirms that the accountability of the Third-Party is understood.
• Enable excellent customer service for direct to customer as well as business to business fulfillment.
• Help create, define, and roll out the long-term network roadmap, footprint and IT needs for North America.
• Additional duties as assigned

Qualifications  

• 7 -10 years experience in the areas of Third-Party Management in Distribution Operations, Warehouse Operations, Materials Operations, Inventory Control
• Proficiency in estimating and managing P&L/Expense Budgets
• Six Sigma or comparatively strong continuous improvement and optimization experience desired.
• Skills should include leadership, planning, financial analysis, negotiations, and excellent interpersonal skills.
• Strong capability with not only managing Third-Party relationships but also acting as a vital partner and influencer within FMIC
• Bachelor’s degree in Business Administration, Logistics, Operations Management, Industrial Engineering, or equivalent is required. 

About Fender Musical Instruments:

Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender®, Squier®, Gretsch®, Jackson®, EVH®, Charvel® and Groove Tubes®, among others. For more information, visit www.fender.com. FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.

Fender is required by law in certain jurisdictions to include a pay scale in the job posting for this position. “Pay scale” means the salary or hourly wage range that Fender reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive.  The pay scale for this position takes into account the wide range of factors that Fender considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs.  If this is a remote position, the pay scale disclosed herein may be adjusted further based upon the applicable geographic differential associated with the location from which the successful candidate will work.  Please note that it is not typical for a Fender employee to be at or near the top of the pay scale for their role – especially as a new hire – and compensation decisions are dependent on the facts and circumstances of each case.  Subject to the foregoing, the current pay scale for this position is $129,866.00 - $259,733.00 per year.