About Lovevery

Lovevery is a fast-growing digitally native brand co-founded by successful serial entrepreneurs and based in Boise, Idaho. Our customers are parents, and our mission is to help them feel confident they are giving their children meaningful development experiences in the critical early years of life. Taking a science-based approach, Lovevery products have won awards from Red Dot, Parents’ Choice, and NAPPA. Lovevery was named one of Fast Company's 10 most innovative education companies of 2024.

The Role

We are looking for a Senior iOS Engineer with native iOS development experience to join the Mobile team responsible for this digital product. On the team, you’ll work on every aspect of the customer journey – from getting users into the app, giving them the best, stage-based developmental information tailored to their child, helping them get specific questions answered by child development experts, and helping them learn how to play and get more value out of our toys. You’ll own the client-side app architecture and build best-in-class beautiful and flexible UI, content management, account and subscription management, digital payments, tools for our developmental experts and more. You will do it all with a platform focus in mind - scaling our global audience to millions of customers and continuously looking for opportunities to enhance our technology, increase velocity and maintain a high quality bar. This is a front-end role that covers architectural vision to implementation.

Responsibilities

• Design and deliver new product and platform features, optimize existing features, own the frameworks and systems needed to deliver the product vision, roadmap, and strategy.
• Work closely with a product team consisting of a Product Manager, UX Designer, and other developers.
• Define and establish development best practices and patterns, staying up to date with the latest Native Mobile Frameworks.
• Write code considering security, testability, maintainability, scalability, and performance.
• Mentor and pair with mid-level and junior software engineers in order to develop their skills and understanding of the code, programming languages, and frameworks employed within the Lovevery platform.

Attributes required for success in the role

• Have an Intrinsic Humble Hustle- You are a go-getter who makes things happen.
• Experienced and Able to Learn Quickly - You have deep expertise in building, deploying, monitoring and scaling systems. You can quickly architect and build elegant user-facing features and systems. While you love learning new technologies, this is not an area where you need to ramp up.
• Strong Collaborator and Communicator - You’ll enjoy working in a world-class cross-functional team where strong communication and collaboration are a key part of your success.
• Have a Full-Stack View with a Love for Creating Beautiful UI - You will be working on a solution that extends from the back-end and the data model to the UI. You’ll deliver user stories and features and non-functional requirements such as scalability, performance, security, and testability.
• Have a Quality-Focus - You will be a champion for building quality code and are willing to write the test before the code.
• Pragmatism – You will be building new digital products in this role, and you will also be rebuilding e-commerce platforms and stitching together solutions to create the best experience in the most pragmatic way.

About You

• Must be bilingual; fluent (advanced) in English comprehension, speaking and writing.
  
• You are passionate about understanding the customer and delivering an amazing customer experience through digital solutions. You think parenthood and early childhood are inspiring areas to work on.
• You have a Bachelor’s degree in Computer Science or a related field.
• You have 5+ years of experience building native apps in Swift and have interest or experience in working with SwiftUI. Experience with server-side programming languages, such as Ruby, is a strong plus.
• You have familiarity with a test automation tool and framework such as XCUITest or Appium.
• You are an effective collaborator who thrives working with teams to solve complicated challenges.
• You are driven and hard-working.
• Your written and oral communications are clear, concise, and thorough.

Lovevery is proud to be an equal opportunity employer that values diversity in all forms. All employment decisions at Lovevery are based on business needs, job requirements, and individual qualifications, without regard to race, religion, national origin, sexual orientation, gender identity, HIV status, marital status, or any other status protected by the laws or regulations in the locations where we operate.

About Lovevery

Lovevery is a fast-growing digitally native brand co-founded by successful serial entrepreneurs and based in Boise, Idaho. Our customers are parents, and our mission is to help them feel confident they are giving their children meaningful development experiences in the critical early years of life. Taking a science-based approach, Lovevery products have won awards from Red Dot, Parents’ Choice, and NAPPA. Lovevery was named one of Fast Company's 10 most innovative education companies of 2024.

About the role

Lovevery is passionately committed to making products and services that build brighter futures for children and families. The role of research at Lovevery is to help our teams meet this high standard by arming them with actionable information about what families want and need.

Lovevery is a dynamic and fast-moving organization, and Lovevery researchers are too. Lovevery researchers are practical problem solvers who independently design and run hands-on user research in close alignment with the needs and pace of the business.

We are looking for a Lead UX Researcher to join the Digital Product team. In this role, you will report to the Sr. Director of Consumer Insights and User Research and work closely with designers, product managers, engineers, and marketers to help shape the future of Lovevery’s digital experiences.

Responsibilities

• Design and execute mixed-methods UX research studies that deliver actionable insights to Lovevery teams.
• Partner with stakeholders to translate complex research questions into precise and targeted research objectives.
• Draw from a diverse toolbox of quant and qual research techniques to select the methods that can deliver insights most efficiently for the goal at hand.
• Conduct research in a manner that produces strong evidence and actionable recommendations to support our customers and our business.
• Deliver key takeaways in clear and concise storytelling that engages stakeholders at all levels and inspires action.
• Advise cross-functional peers on what the research means and how to interpret it.
• Coach and support product managers and designers in conducting their own user research where appropriate.
• Be a strong advocate for our customers. Represent our customers’ point of view in a compelling and faithful way. Share insights broadly.

About You

• 8+ years of hands-on digital product research experience.
• Experienced in research for ecommerce or subscription products.
• Proven success working in-house in a fast moving, high growth environment. Startup experience preferred.
• A strong portfolio reflecting a range of both quantitative and qualitative research studies. Your experience should include, at a minimum, exploratory customer research, iterative product testing, and surveys with descriptive statistics.
• A creative problem solver. You bring creativity and flexibility to design studies that can be executed efficiently without compromising rigor.
• Curious and skillful in customer-facing research, able to think on your feet to know when to probe more deeply versus move the conversation along.
• Business savvy. Your knowledge of metrics and KPIs informs how you design studies, write discussion guides, structure surveys, etc. When faced with a research question, you naturally ask yourself, “what’s the key KPI here?”
• A track record of seeing your research findings adopted and applied by cross functional peers and leaders.
• Passion for early childhood development and learning. You have a high-level of empathy and understanding by listening to our customers—parents, caregivers, and young children—and ability to share those learnings broadly.
• MA/MS in human factors, design, psychology, social science, market research or related field, or comparable industry experience.

Bonus points if you have

• A passion for early childhood products and learning.
• Research experience in any of the following areas: accessibility, internationalization and localization, e-commerce.

Benefits/Perks You'll Enjoy

• Competitive salary, benefits and stock option package
• 3 weeks PTO in year 1 +14 paid holidays
• Generous parental leave
• Any equipment you need to get the job done
• Free/discounted Lovevery products
• Global summits in Boise to meet your colleagues IRL

Salary Range Information

Based on market data and other factors, the salary range for this position is $154,000 to $190,000. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.

Lovevery is proud to be an equal opportunity employer that values diversity in all forms. All employment decisions at Lovevery are based on business needs, job requirements, and individual qualifications, without regard to race, religion, national origin, sexual orientation, gender identity, HIV status, marital status, or any other status protected by the laws or regulations in the locations where we operate.