About OpenSesame

OpenSesame's mission is to help develop the world's most productive and admired workforces. We do this by delivering a comprehensive catalog of elearning courses from the world's top publishers. We add value to customers through their entire learning journey.

While it appears to most people that we just sell training courses (over 20,000 of them), what we really offer is the opportunity for companies to upgrade the skills of each of their employees.

We are at a pivotal time in our growth as we diversify the ways we drive revenue. We've expanded our product offering dramatically, and have a growing network of partners that is developing into a vibrant channel. Our customer base has high satisfaction ratings and there is room to grow our retention even more.

www.opensesame.com/about.

About the Job

The Manager of Data and Generative AI Operations plays a pivotal role at OpenSesame, a leader in e-learning solutions. This role is responsible for overseeing the operational management and strategic deployment of data analysis and generative AI technologies to enhance the company's product offerings and operational efficiency. The Manager will lead initiatives to leverage data-driven decision-making and implement cutting-edge AI tools to propel OpenSesame towards its mission of developing the world's most productive and admired workforces.

Performance Objectives

In your first 90 days, you will be ramping upand working to understand the needs and opportunities of the analytics team as well as forming a plan for rollout of analytics and GAI tools company-wide. You will develop this plan in collaboration with management and begin executing that plan with your team.

• People
  • Establish strong relationships with your team as well as internal stakeholders to understand their needs and how data and AI can support their objectives.
• Process
  • Lead cross-departmental collaboration to ensure alignment of data and AI initiatives with broader organizational goals.
• Product
  • Level up the data platform to include all data sources necessary for the department champions to build custom GPTs without having to worry if their data is available.

Within 6 months, your GAI efforts will be well-underway with multiple productivity enhancements implemented and delivering significant business value. You will have established yourself as a trusted expert within the company. You will have made connections with stakeholders across the organization.

• People
  • Establish a culture of continuous learning and innovation within the team, fostering an environment where experimentation and calculated risks are encouraged.
• Process
  • By the end of the first six months, implement key performance indicators (KPIs) and regular reporting mechanisms to measure the effectiveness of data and AI operations.
• Product
  • Deploy the first round of department-wide GAI-backed efficiency solutions

By the end of your first year, you will have contributed to a massive increase in efficiency across the company. Your team will have transitioned from taking tickets to enabling better decision-making and strategy across the entire company.

• People
  • You’ve successfully upskilled and inspired your team to contribute to company-wide efforts to improve efficiency and quality of data products
• Process
  • Continuously review and improve operational processes to increase efficiency, reduce costs, and improve data quality.
• Product
  • Continue to regularly release new GenAI and analytics products.Regularly present insights and progress reports to executive leadership, demonstrating the impact of data and AI initiatives on the organization's strategic goals.
  • The company as a whole has improved efficiency through the efforts of you and your team.

Tech Stack:OpenSesame’s tech stack is too expansive to list here but includes our own industry-leading SaaS products in the adult education industry as well as hundreds of best-in-class vendors powering our business operations. You’ll have the opportunity to use cutting-edge tools and guid the future tech stack in analytics and Generative AI

Location: This position can be based anywhere in the US. We operate as a remote-first company, and invest in mandatory all-company meetings several times a year in addition to required team travel as necessary. 

Performance Driven: We're looking for self-starters with a track record of delivering excellent results, but we're highly selective about who we hire. We don't focus on typical job requirements, instead, we're interested in specific examples from your past experiences. All positions can be based anywhere in the US, and require up to 15 days of travel per year, with senior management and leadership teams requiring up to 35 days.

Compensation: The pay for this position depends on experience and generally ranges between $130,000.00-160,000.00 annually. At OpenSesame, we offer a comprehensive benefits package to employees upon hire, including professional development, ISOs, health insurance, 401(k) matching, and paid time off. 

Equal Employment Opportunity: OpenSesame is an Equal Employment Opportunity and Affirmative Action employer that values and welcomes diversity. We do not discriminate on the basis of various legally protected characteristics, including criminal history, and strive to provide reasonable accommodations to qualified individuals with disabilities. We prioritize safety and security and may use your information accordingly, and you can contact us for assistance or accommodations during the job application process. For more information on our Diversity, Equity, and Inclusion initiatives, click here.

Pay Transparency: At OpenSesame, we prioritize pay transparency, fairness, and equity to create a positive and inclusive work environment, regularly reviewing our compensation practices to align with our values and goals. We provide competitive and fair compensation to our employees based on their skills, experience, and performance.

CPRA (California Candidates): When you submit your application, OpenSesame may collect and use your personal information in accordance with our privacy policy and the CPRA. This may include personal details and employment history, and will only be used for employment-related purposes. We may share this information with third-party service providers, but we will not sell it to third parties. If you have any questions or concerns, please contact us, and for more information on your rights under the CPRA, refer to our privacy policy or the California Attorney General's website.

About OpenSesame

OpenSesame's mission is to help develop the world's most productive and admired workforces. We do this by delivering a comprehensive catalog of elearning courses from the world's top publishers. We add value to customers through their entire learning journey.

While it appears to most people that we just sell training courses (over 20,000 of them), what we really offer is the opportunity for companies to upgrade the skills of each of their employees.

We are at a pivotal time in our growth as we diversify the ways we drive revenue. We've expanded our product offering dramatically, and have a growing network of partners that is developing into a vibrant channel. Our customer base has high satisfaction ratings and there is room to grow our retention even more.

www.opensesame.com/about.

About the Job

We are seeking a strong, organized IS leader who wants to take an existing helpdesk and sysadmin organization to the next level. The ideal candidate will have strong coaching capabilities to help mentor and grow their team. The coaching will be paired with the creation, nourishment, and evolution of processes for these teams under the mentorship of your director.

Performance Objectives:

In your first 90 days, you will be getting the lay of the land with both your teams and OpenSesame.

• People:
• Form rapport with team members and get to know them.
• Understand your team’s process and how people work together.
• Join your team for some of their regular tasks to get hands-on experience.
• Get an understanding of where each team member is in their career and where they want to go.
• Get to know your peers in compliance, engineering and across the company.
• Product:
• Understand how to use your team’s core tools.
• Develop a reasonable understanding of the company tool ecosystem and ensure documentation is up to date.
• Ride along with a vendor evaluation and/or renewal
• Coach team members in collectively owning their work.
• Coach team members individually.
• Process:
• Review the IS team productivity and quality metrics and OKRs.
• Understand the process for helpdesk tickets and projects.
• Lead the team in chartering exercises to guide and form their practices, procedures and ceremonies.
• Guide the team to making even better documentation and process repeatability.

Within 6 months, your teams will be working well together and starting to evolve the process themselves with your guidance. You will be taking more ownership of the IS project roadmap and start to take ownership of some vendor relationships. 

• People:
• Teach senior members of the team to act as player-coaches themselves.
• Collaborate with compliance and engineering to have a shared security stance vision.
• Communicate about complex migrations with groups, potentially the entire company, at a high level of quality.
• Product:
• Take ownership of the Vendor on-boarding and off-boarding process.
• Own 2-3 Vendor relationships.
• Begin to quantify vendor evaluation needs based on data.
• Collaborate and advocate for your vision for the project roadmap and priorities.
• Process:
• Own the application authentication stance for the company.
• Prioritize automation over hands-on action in more critical systems.
• Create disaster recovery processes for critical systems.
• Have your next several process improvement experiments ready to go.

By the end of your first year, you will have established yourself as a relied upon partner to most teams in OpenSesame and are working, often behind the scenes, for your team to keep them productively supporting all of the company's initiatives.

• Always know how your team members are doing.
• Able to advocate for anything with data.
• Building processes rather than projects.
• Guiding and growing your team members.
• Looking for needs to be filled.
• Learning always, improving constantly.

Location: This position can be based anywhere in the US. We operate as a remote-first company, and invest in mandatory all-company meetings several times a year in addition to required team travel as necessary.

Performance Driven: We're looking for self-starters with a track record of delivering excellent results, but we're highly selective about who we hire. We don't focus on typical job requirements, instead, we're interested in specific examples from your past experiences. All positions can be based anywhere in the US, and require up to 15 days of travel per year, with senior management and leadership teams requiring up to 35 days.

Compensation: The pay for this position depends on experience and generally ranges between $120,000.00 to $150,000.00 annually.  At OpenSesame, we offer a comprehensive benefits package to employees upon hire, including professional development, ISOs, health insurance, 401(k) matching, and paid time off. 

Equal Employment Opportunity: OpenSesame is an Equal Employment Opportunity and Affirmative Action employer that values and welcomes diversity. We do not discriminate on the basis of various legally protected characteristics, including criminal history, and strive to provide reasonable accommodations to qualified individuals with disabilities. We prioritize safety and security and may use your information accordingly, and you can contact us for assistance or accommodations during the job application process. For more information on our Diversity, Equity, and Inclusion initiatives, click here.

Pay Transparency: At OpenSesame, we prioritize pay transparency, fairness, and equity to create a positive and inclusive work environment, regularly reviewing our compensation practices to align with our values and goals. We provide competitive and fair compensation to our employees based on their skills, experience, and performance.

CPRA (California Candidates): When you submit your application, OpenSesame may collect and use your personal information in accordance with our privacy policy and the CPRA. This may include personal details and employment history, and will only be used for employment-related purposes. We may share this information with third-party service providers, but we will not sell it to third parties. If you have any questions or concerns, please contact us, and for more information on your rights under the CPRA, refer to our privacy policy or the California Attorney General's website.

About OpenSesame

OpenSesame's mission is to help develop the world's most productive and admired workforces. We deliver a comprehensive catalog of eLearning courses from the world's top publishers. We add value to customers through their entire learning journey. While it appears to most people that we just sell training courses (over 20,000 of them), what we really offer is the opportunity for companies to upgrade the skills of each of their employees.

We are at a pivotal time in our growth as we diversify the ways we drive revenue. We've expanded our product offering dramatically and have a growing network of partners that is developing into a vibrant channel. Our customer base has high satisfaction ratings and there is room to grow our retention even more.

www.opensesame.com/about

Why Join Us

• Impactful Mission: Contribute to developing the world's most productive and admired workforces.
• Innovation: We're at a pivotal time of growth, diversifying our revenue streams, and expanding our product offerings.
• Collaboration: Be part of a collaborative team that shares best practices and supports each other's success.
• Professional Growth: Gain valuable experience and receive in-the-moment coaching and autonomy to own your success.
• Unique Culture: We focus on results, not buzzwords. We're looking for individuals with proven capabilities and a passion for challenges.

The Team 

Come join our Curation Team and help build programs that address each OpenSesame customer’s unique training needs. As the Certificate Program Manager, you’ll have the unique opportunity to enhance our library of accredited training content. You’ll work cross-functionally with several departments at OpenSesame to build programs that support learners in achieving their continuing education and certification goals. By combining creativity, strategic planning, and research, you’ll help to enhance OpenSesame’s curated course catalog by aligning training to globally recognized certificate programs.

Position Overview 

• Serve as an internal and external expert on our certification and continuing education (CE) course offering, developing a deep understanding of the OpenSesame marketplace and offerings as well as the broader continuing education landscape.
• On a daily basis, you will work with our Sales and CSM teams to identify customer needs and prioritize our content roadmap as it relates to certifications and continuing education credits.
• Serve as an internal and external expert on our certificate course offering, developing a deep understanding of the OpenSesame marketplace and offerings to help map the right courses to ensure customer success.
• Act as the publisher’s primary point of contact within OpenSesame, often to triage or coordinate internal teams and efforts to support and maintain a strong ongoing publisher relationship.
• Identify opportunities to build certificate programs around current learning paths in order to drive value within the OpenSesame catalog.
• Work with the catalog management team to maintain documentation and metadata, including marketing information to keep customers and prospects well informed of our CE and certification course offerings. 
• Regularly communicate with your portfolio of publishers to maintain and increase engagement across the OpenSesame publisher community.
• Willingness to travel required for department and/or full team events, less than 5%.
• Travel requirements for department and/or full team events: less than 5%.

Performance Objectives

• 30 days from now you have a comprehensive understanding of the OpenSesame curation process and catalog. You can identify our customers’ needs and see where curation fits into the customer journey.
• After 60 days, you have established yourself as the internal and external expert on OpenSesame’s certificate course offering. You skillfully navigate the OpenSesame catalog on a daily basis and have identified specific opportunities for growth within the certification category.
• After 90 days, you have established relationships with at least 5 OpenSesame publishers and have developed a plan to build 1 new certificate track that will add value to the OpenSesame catalog and support learners in their professional development.
• 120 days from now, you have begun to build out a library of resources to support both internal and external customers in navigating OpenSesame’s certification catalog. You are the publisher’s primary point of contact within OpenSesame, and coordinate internal efforts to support and maintain strong ongoing publisher relationships.
• After 6 months, you will have performed sales and customer success training to enable our staff to accurately convey the CE and certifications available to them, including documentation for key CE governing bodies such as PMI, HRCI, NASBA, etc. 
• Within your first year, you have built strong relationships with 10 or more publishers, and you are consistently receiving positive feedback from customers and internal stakeholders. You partner with both publishers and customers to identify opportunities for certificate program development and build resources to help market those programs.
• 18 months from now you are a go-to resource on the team for all questions related to OpenSesame’s certification catalog and general certificate training requirements. You think strategically about curation, and identify opportunities for developing programs that will help customers curate at scale. You are a trusted expert for both internal and external stakeholders.
• Two years from now you are promoted to Sr. Program Manager after having built a reputation of excellence with publishers, customers, and OpenSesame teammates.

You might notice we don’t have the requirements, qualifications, and minutia of typical job descriptions. We don’t care about that, as we do not hire based on specific buzzwords, technologies, or popular acronyms on your resume.

We are looking for specific examples from your previous experience that prove you can do the job so that when you sit back at the end of your tenure and reflect on your time at OpenSesame, it is with a wide grin on your face, knowing you exceeded all of the performance expectations and are leaving the business in a much better place than you found it.

Performance Driven: We're looking for self-starters with a track record of delivering excellent results, but we're highly selective about who we hire. We don't focus on typical job requirements, instead, we're interested in specific examples from your past experiences. All positions can be based anywhere in the US, and require up to 15 days of travel per year, with senior management and leadership teams requiring up to 35 days.

Compensation:The pay range for this position is generally between $60,000-$100,000 per year and depends on experience.At OpenSesame, we offer a comprehensive benefits package to employees upon hire, including professional development, ISOs, health insurance, 401(k) matching, and paid time off. We carefully consider a wide range of compensation factors, relying on market data to determine compensation and consider your specific job family, background, skills, and experience. We prioritize pay transparency, fairness, and equity to create a positive and inclusive work environment, regularly reviewing our compensation practices to align with our values and goals.

Equal Employment Opportunity: OpenSesame is an Equal Employment Opportunity and Affirmative Action employer that values and welcomes diversity. We do not discriminate on the basis of various legally protected characteristics, including criminal history, and strive to provide reasonable accommodations to qualified individuals with disabilities. We prioritize safety and security and may use your information accordingly, and you can contact us for assistance or accommodations during the job application process. For more information on our Diversity, Equity, and Inclusion initiatives, click here.

CPRA (California Candidates):When you submit your application, OpenSesame may collect and use your personal information in accordance with our privacy policy and the CPRA. This may include personal details and employment history, and will only be used for employment-related purposes. We may share this information with third-party service providers, but we will not sell it to third parties. If you have any questions or concerns, please contact us, and for more information on your rights under the CPRA, refer to our privacy policy or the California Attorney General's website.

About OpenSesame

OpenSesame's mission is to help develop the world's most productive and admired workforces. We deliver a comprehensive catalog of eLearning courses from the world's top publishers. We add value to customers through their entire learning journey. While it appears to most people that we just sell training courses (over 20,000 of them), what we really offer is the opportunity for companies to upgrade the skills of each of their employees.

We are at a pivotal time in our growth as we diversify the ways we drive revenue. We've expanded our product offering dramatically and have a growing network of partners that is developing into a vibrant channel. Our customer base has high satisfaction ratings and there is room to grow our retention even more.

www.opensesame.com/about

Why Join Us

• Impactful Mission: Contribute to developing the world's most productive and admired workforces.
• Innovation: We're at a pivotal time of growth, diversifying our revenue streams, and expanding our product offerings.
• Collaboration: Be part of a collaborative team that shares best practices and supports each other's success.
• Professional Growth: Gain valuable experience and receive in-the-moment coaching and autonomy to own your success.
• Unique Culture: We focus on results, not buzzwords. We're looking for individuals with proven capabilities and a passion for challenges.

The Team

The Field Operations and Enablement Team is an entrepreneurial group that amplifies company growth via enablement and process improvement. We are often faced with new situations that require creative thinking and problem-solving. We know how to listen to our cross-functional stakeholders and end users alike to figure out how to build, optimize, and/or communicate solutions that benefit everyone. 

Position Overview 

As a Revenue Enablement Manager, you will play a pivotal role in driving our sales success and overall revenue growth. You will be responsible for equipping our sales team with the tools, resources, and knowledge they need to excel. Your initiatives will directly enhance sales performance, optimize our sales process, and ensure our team is prepared to meet and exceed their targets.

There are very few “typical” days in Revenue Enablement. If you require routine, this is not the job for you. For example, you will find yourself working to build relationships across product, marketing, sales, and partners, evaluating recorded call database, creating strategic plans for sales efficiencies, and learning the detailed nuance of our tech stack. 

This high visibility role encompasses developing enabling assets, guidance, programs, and processes for Go-to-market teams, while also owning the execution of each initiative individually and/or in concert with cross-functional team members

Your Mission

• Craft and refine a transformative enablement program that not only educates but also inspires and excites our sales force.
• Work closely with sales and marketing leaders to diagnose and creatively solve performance challenges.
• Develop a rich toolkit of resources—infusing variety and high standards into everything from battle cards to interactive learning modules.
• Assess the impact of your programs through robust analytics, turning insights into action to continuously elevate our team's performance.
• Champion a continuous learning culture that keeps our team curious, open-minded, and ever-improving.
• Facilitate integrations across departments, ensuring a seamless flow of information and ideas, much like a conductor with their orchestra.

Performance-Based Objectives

• In your first 30 days:
• you will complete OpenSesame sales onboarding,
• learn how OpenSesame goes to market
• familiarize yourself with the role and key players of our Go To Market business units
• In your first 30 days, you will take over the management and orchestration of our GTM weekly all-hands meeting.
• Within 60 days of hire, you will have completed an audit of Chorus calls and created a library of call snippets, identify key conversation trends, and prepare a plan to impact sales-readiness. 
• At the end of 60 days, you will have a recommendation on sales methodology and best practice enablement enhancements for the GTM org. 
• By the end of your first 90 days, you will have created core relationships with our product teams and understand the structure and function of our product offerings. 
• By 120 days, you will have a comprehensive, high-impact product launch enablement process that addresses the processes and procedures needed for true change management. 

You might notice we don’t have the requirements, qualifications, and minutia of typical job descriptions. We don’t care about that as we do not hire based on specific buzzwords, technologies, or popular acronyms on your resume. 

Performance Driven: We're looking for self-starters with a track record of delivering excellent results, but we're highly selective about who we hire. We don't focus on typical job requirements, instead, we're interested in specific examples from your past experiences. All positions can be based anywhere in the US, and require up to 15 days of travel per year, with senior management and leadership teams requiring up to 35 days.

Tech Stack:At OpenSesame the tech that you will engage with the most is:  Highspot, Chorus, Salesforce, Google Suite

Metrics:The Revenue Enablement Manager finds success by the incremental improvement of those around them.  This position is metricized on top-line productivity growth and other leading and lagging indicators of success based on the project, change management, and/or business need. Specific measures of success will include:

• Decreasing new hire ramp time for AE and SDR teams 
• Time to first win and time to full quota productivity
• Increased pipeline conversion rates
• Lead to meeting booked
• Meeting to opp won

Compensation:The pay range for this position depends on experience and generally ranges between $110,000 -135.000 per year.At OpenSesame, we offer a comprehensive benefits package to employees upon hire, including professional development, ISOs, health insurance, 401(k) matching, and paid time off. We carefully consider a wide range of compensation factors, relying on market data to determine compensation and consider your specific job family, background, skills, and experience. We prioritize pay transparency, fairness, and equity to create a positive and inclusive work environment, regularly reviewing our compensation practices to align with our values and goals.

Equal Employment Opportunity: OpenSesame is an Equal Employment Opportunity and Affirmative Action employer that values and welcomes diversity. We do not discriminate on the basis of various legally protected characteristics, including criminal history, and strive to provide reasonable accommodations to qualified individuals with disabilities. We prioritize safety and security and may use your information accordingly, and you can contact us for assistance or accommodations during the job application process. For more information on our Diversity, Equity, and Inclusion initiatives, click here.

CPRA (California Candidates):When you submit your application, OpenSesame may collect and use your personal information in accordance with our privacy policy and the CPRA. This may include personal details and employment history, and will only be used for employment-related purposes. We may share this information with third-party service providers, but we will not sell it to third parties. If you have any questions or concerns, please contact us, and for more information on your rights under the CPRA, refer to our privacy policy or the California Attorney General's website.

About OpenSesame

OpenSesame's mission is to help develop the world's most productive and admired workforces. We deliver a comprehensive catalog of eLearning courses from the world's top publishers. We add value to customers through their entire learning journey. While it appears to most people that we just sell training courses (over 20,000 of them), what we really offer is the opportunity for companies to upgrade the skills of each of their employees.

We are at a pivotal time in our growth as we diversify the ways we drive revenue. We've expanded our product offering dramatically, and have a growing network of partners that is developing into a vibrant channel. Our customer base has high satisfaction ratings and there is room to grow our retention even more.

www.opensesame.com/about

The Team

The Partner Team is an entrepreneurial group focused on amplifying company growth via partnerships. We are often faced with new situations that require creative thinking and problem-solving. We know how to listen to partners to figure out how to build approaches and solutions that benefit everyone. We are also adept at working across departments in the company, such as Marketing, Product, Sales, and Curation. 

Position Overview 

There are very few “typical” days as a Strategic Partner Manager. If you require routine, this is not the job for you. For example, you will find yourself working to build relationships both inside and outside the company, finding new opportunities, creating and executing on strategic plans, and helping to enable partner employees. 

The Strategic Partner Manager develops, maintains, and expands relationships with named strategic partners. Several partners will be assigned with specific revenue and lead generation targets.  

The Strategic Partner Manager reports to the Director of Partnerships.

• Establishes productive, professional relationships with key personnel across the partner organization in each assigned partner account. 
• Coordinates the involvement of company personnel, including Sales, Customer Succession, Support, Services, and management resources, to meet partner performance objectives and partners’ expectations.
• Meets assigned targets for revenue and lead generation for assigned partners. 
• Develops and executes training and enablement plans for each assigned partner.
• Coordinates the co-selling motion between partner and OpenSesame Sales resources 
• Manages potential channel conflict by fostering excellent internal and external communication and strict adherence to channel rules of engagement.
• Collaborates with Product to lead solution development efforts that best address end-user needs while coordinating the involvement of all necessary company and partner personnel.
• Ensures optimal partner agreements are in place to ensure both growth and compliance.
• Regularly reports on the performance of assigned partners to goal.
• Drives adoption of company programs among assigned partners.

Performance Based Objectives

• In your first 30 days, you will complete OpenSesame partner onboarding, learn how OpenSesame goes to market, understand the OpenSesame partner models and programs, and be assigned a portfolio of partners to manage.
• In your first 30 days, you will have developed a business plan for your partner portfolio, including strategies and tactics to achieve your partner bookings goal.
• Within 60 days of hire, the SPM will have developed partner business plans designed to meet revenue targets for assigned partners.
• At the end of 60 days, you will have had introductory calls with each partner in your portfolio and will have scheduled recurring meetings and QBRs with each partner
• At the end of 60 days, you will maintain a partner portfolio dashboard tracking the progress of your partners to the goal.
• Within your first 90-120 days, you will be meeting the goals outlined in your business plan, working on developing and honing your partner management skills as well as training internally to become OpenSesame Qualified.
• Within your first 90-120 days, you will have developed a solid understanding of your partner portfolio, will have identified and created relationships with key employees at each partner and will present a report to the partner team on what is working well, key challenges and recommended adjustments to your business plan going forward. 

You might notice we don’t have the requirements, qualifications, and minutia of typical job descriptions. We don’t care about that as we do not hire based on specific buzzwords, technologies, or popular acronyms on your resume. 

We are looking for specific examples from your previous experience that proves you can do this job successfully. We want you to advance your career and are looking for someone who will be excited by this challenge, knowing they can lean on the leadership team around them for growth.

Compensation:  At OpenSesame, we offer a comprehensive benefits package to employees upon hire, including professional development, ISOs, health insurance, 401(k) matching, and paid time off. We carefully consider a wide range of compensation factors, relying on market data to determine compensation and consider your specific job family, background, skills, and experience. We prioritize pay transparency, fairness, and equity to create a positive and inclusive work environment, regularly reviewing our compensation practices to align with our values and goals.

Location: Location: This position can be based anywhere in the U.S. All positions will require up to 30 days of travel per year for company-wide events (typically January, May, and September). Senior Management and Leadership Team members will require up to 35 days of travel.

Performance Driven: We're looking for self-starters with a track record of delivering excellent results, but we're highly selective about who we hire. We don't focus on typical job requirements, instead, we're interested in specific examples from your past experiences. All positions can be based anywhere in the US, and require up to 15 days of travel per year, with senior management and leadership teams requiring up to 35 days.

Equal Employment Opportunity: OpenSesame is an Equal Employment Opportunity and Affirmative Action employer that values and welcomes diversity. We do not discriminate on the basis of various legally protected characteristics, including criminal history, and strive to provide reasonable accommodations to qualified individuals with disabilities. We prioritize safety and security and may use your information accordingly, and you can contact us for assistance or accommodations during the job application process. For more information on our Diversity, Equity, and Inclusion initiatives, click here.

CPRA (California Candidates): When you submit your application, OpenSesame may collect and use your personal information in accordance with our privacy policy and the CPRA. This may include personal details and employment history, and will only be used for employment-related purposes. We may share this information with third-party service providers, but we will not sell it to third parties. If you have any questions or concerns, please contact us, and for more information on your rights under the CPRA, refer to our privacy policy or the California Attorney General's website.

About OpenSesame

OpenSesame's mission is to help develop the world's most productive and admired workforces. We deliver a comprehensive catalog of eLearning courses from the world's top publishers. We add value to customers through their entire learning journey.

While it appears to most people that we just sell training courses (over 30,000 of them), what we really offer is the opportunity for companies to upgrade the skills of each of their employees.

We are at a pivotal time in our growth as we diversify the ways we drive revenue. We've expanded our product offering dramatically, and have a growing network of partners that is developing into a vibrant channel. Our customer base has high satisfaction ratings and there is room to grow our retention even more.

www.opensesame.com/about

Position Overview 

This is an exciting and unique opportunity to help sell a new solution. You will work with and learn from established entrepreneurs within a stable company. The opportunity provides you a way to quickly grow your career. This role will open doors for future positions within OpenSesame. In this job, you will work with the Career Exploration product and engineering team, as well as sales, customer success, support and implementation. This provides great learning and networking opportunities for understanding the future of your career at OpenSesame.

You will be reporting directly to the GM of CourseCloud and Career Nav, a fast growing business unit working with the CEO, President and cross collaborating with departmental VPs. You will help build OpenSesame from the emerging leader in enterprise business training to the clear, worldwide leader for the future of learning. 

Specifically, you will help lead the sales and market development of course delivery in the flow of work, personalized learning and career mapping, resulting in a solution that your customers will love. If you want this opportunity, we need to talk. We will discuss the key performance objectives below, and want to hear how you would approach them and experience in solving similar objectives. A positive, fast-moving, solution oriented attitude is critical.  

Performance Objectives:

• Sales Enablement Achievement: Using your skills and experience to enable our CSM and Sales teams to not only meet but exceed their demo targets for CourseCloud and CareerNav within your first 30 days. Your strategies and insights have directly contributed to our sales momentum.
• Opportunity Qualification Impact: Within the initial 30 days, your ability to identify and expand opportunities for our existing customers has significantly enhanced our sales pipeline quality and conversion rates. Your collaboration with the CSM team has pinpointed our ideal prospects, making a notable difference.
• Pilot Success: Your work over the first 60 days to baseline our pilot program’s conversion metrics and revenue projections, and your strategies to improve these rates, have set a strong foundation for our pilot programs’ future success.
• Customer Engagement Excellence: Going above and beyond in engaging with our prospects, offering them in-depth responses and additional demos within your first 60 days. Your efforts have elevated our customer interactions beyond our standard sales follow-ups.
• Pilot Enhancement: In your first 90 days, your collaboration with pilot customers to identify and implement product improvements has been invaluable. Your insights have significantly enhanced our pilot program's implementation and support processes.
• Sales Collateral Development: Your initiative to develop and update our sales collateral within the first 90 days has greatly enhanced our team's performance. The materials now better serve our sales goals and resonate more effectively with our customers’ needs.
• Marketing Collaboration Achievement: Your close work with the marketing team over the first 90 days has been crucial in creating and refining marketing collaterals that align perfectly with our sales objectives and customer expectations. Your contributions have been pivotal in amplifying our market presence.
• Strategic Market Insights: Within the first 180 days, your partnership with marketing to enhance our competitive analysis has been instrumental in shaping our market strategy and product features. Your insights have given us a competitive edge and a clearer direction.
• Support and Implementation Innovations: By improving our support and implementation process within the first 180 days, you have documented significant enhancements that promise better scalability and customer satisfaction. Your systematic approach to process improvement has set new standards for excellence.

You might notice we don’t have the requirements, qualifications, and minutia of typical job descriptions. We don’t care about that as we do not hire based on specific buzzwords, technologies, or popular acronyms on your resume. 

We are looking for specific examples from your previous experience that proves you can do this job successfully. We want you to advance your career and are looking for someone who will be excited by this challenge, knowing they can lean on the leadership team around them for growth.

Compensation: The base pay for this position depends on experience. At OpenSesame, we offer a comprehensive benefits package to employees upon hire, including professional development, ISOs, health insurance, 401(k) matching, and paid time off. We carefully consider a wide range of compensation factors, relying on market data to determine compensation and consider your specific job family, background, skills, and experience. We prioritize pay transparency, fairness, and equity to create a positive and inclusive work environment, regularly reviewing our compensation practices to align with our values and goals.

Location: This position can be based anywhere in the U.S. All positions will require up to 30 days of travel per year for company-wide events (typically January, May, and September). Senior Management and Leadership Team members will require up to 35 days of travel.

Performance Driven: We're looking for self-starters with a track record of delivering excellent results, but we're highly selective about who we hire. We don't focus on typical job requirements, instead, we're interested in specific examples from your past experiences. All positions can be based anywhere in the US, and require up to 15 days of travel per year, with senior management and leadership teams requiring up to 35 days.

Equal Employment Opportunity: OpenSesame is an Equal Employment Opportunity and Affirmative Action employer that values and welcomes diversity. We do not discriminate on the basis of various legally protected characteristics, including criminal history, and strive to provide reasonable accommodations to qualified individuals with disabilities. We prioritize safety and security and may use your information accordingly, and you can contact us for assistance or accommodations during the job application process. For more information on our Diversity, Equity, and Inclusion initiatives, click here.

CPRA (California Candidates): When you submit your application, OpenSesame may collect and use your personal information in accordance with our privacy policy and the CPRA. This may include personal details and employment history, and will only be used for employment-related purposes. We may share this information with third-party service providers, but we will not sell it to third parties. If you have any questions or concerns, please contact us, and for more information on your rights under the CPRA, refer to our privacy policy or the California Attorney General's website.