Invitae is dedicated to bringing comprehensive genetic information into mainstream medicine to improve healthcare for billions of people! Our team is driven to make a difference for the patients we serve. We are leading the transformation of the genetics industry, by making clinical-grade genetic information affordable and accessible to guide health decisions across all stages of life. 

This individual will be on the front-lines responding to a variety of clinician and patient billing related inquiries. The individual will be expected to work cross-functionally across many departments (sales, operations, billing, and lab teams) to serve our patient and client needs.

LOCATION:Remote

SCHEDULE:  Work hours Monday - Friday between 5am - 6pm PST for an 8 hour shift.  To be determined by department.  

What you’ll do:

• Be well-versed in all Invitae processes and policies to respond clearly to high volume billing tasks and inquiries
• Maintain appropriate response time in various communication platforms (Example: phone calls, chats, emails, portal inquiries, etc)
• Identify issues and suggest potential improvements
• Collaborate with your team and develop best practices to ensure we are providing the best service and experience to all customers 
• Maintain an assigned schedule, and be flexible with daily schedules when business needs change
• Examine incoming orders to ensure completeness and accuracy of required documentation for prior authorization
• Work directly with various vendors to ensure successful submissions of prior authorizations
• Monitor the status of prior authorization requests, follow up on pending cases, and initiate follow ups, if necessary, to ensure timely approvals
• Stay informed about insurance policies and guidelines, ensuring that all prior authorization requests align with the necessary criteria 
• Maintain accurate records of prior authorization requests, approvals, and denials. Enter relevant information into databases 
• Participate in projects that extend beyond your day to day to stretch you to think outside the box

What you bring: 

• Exceptional attention to detail and organizational abilities
• Strong knowledge of medical terminology, insurance policies, and healthcare regulations
• Have high energy, be a self-starter, great teammate and ready to roll up your sleeves to get things done
• Possess a strong work ethic and commitment to improving patients’ lives while being flexible and adaptable with a drive to go above and beyond
• Enjoys problem-solving in a dynamic, fast paced, team-based and rapidly changing environment
• Provide excellent customer service by addressing inquiries from healthcare providers, patients, and insurance representatives regarding prior authorization status and requirements

Requirements:  

• Bachelor’s degree
• 2+ years of healthcare billing experience, preferably in prior authorizations
• Experience using Google Apps, Mac OS X, and CRM applications (i.e. Salesforce)

Please apply even if you don’t meet all of the “What you bring” requirements noted.  It’s rare that someone checks every single item, it’s ok, we encourage you to apply anyways.

Invitae is a rapidly growing genetic information company driven by the mission to expand access to high-quality, comprehensive, low-cost genetic information for billions of people. To support this growth, Invitae is looking to add a Sr. Customer Success Manager (CSM) to our team. In this role, you will support our highest potential clinician customers at major academic institutions and large health systems, as well as other strategically important key accounts. As part of our Account Team, you will work closely with your teammates in Sales and Client Services to ensure the best possible customer experience with Invitae. The customers you will support may have complex workflows across all clinical areas: oncology, cardiology, neurology, and pediatrics.  You will also help support by providing top-tier onboarding training and ongoing educational support to new key accounts. 

Location: Remote Position

Hours: Need to work PST or MST core business hours

What you’ll do:

• Support Key Accounts:
• Resolve account level issues promptly and effectively.
• Provide comprehensive support to accounts to ensure customer satisfaction.
• Manage customer data requests.
  
  
• Support Onboarding Key Accounts:
• Provide onboarding and support for new key accounts approved by sales leads.
• Ensure a seamless transition for new key accounts into Invitae’s systems and processes by setting them up for success from their first order, educating and training them on how to work well with our company and help develop workflows and practices to make Invitae work for them.
• Be well-versed in Invitae’s products, processes, and policies in order to conduct meaningful onboarding calls that leave customers with a favorable first impression and experience.
  
  
• Support Sales in Proactive Key Account Management:
• Proactively identify and address potential risks associated with key accounts. 
• Proactively engage in duo account maintenance and identify areas for process improvements that will enhance an account’s overall experience.
• Collaborate and strategize with sales to identify opportunities for growth within accounts.
• Conduct targeted account education sessions focusing on order processing trends.
• Provide support for Quarterly Business Reviews (QBR) to enhance the overall account management process.

• Collaborate:
• Manage account-level complaints and help find solutions with assistance from other cross-functional teams.
• Work across Invitae’s client services, sales and medical affairs groups to provide customers access to resources and SMEs to address inquiries.

What you’ll bring:

• 5+ years of customer-facing experience such as customer success, account management, customer support and/or sales
• 3+ years experience in a Customer Success Management or Program Management role
• Bachelor’s degree or comparable higher education in Healthcare, Business, Management, MedTech, Medicine, Data Science or related fields.
• Executive-level presentation skills and business acumen with the ability to lead thoughtful internal and external stakeholder discussions
• Skill in conveying tone and distilling complex topics into direct easy-to-understand language through written and verbal communication
• Strong partnership and collaboration skills with internal teammates including our sales, client services, marketing, billing and clinical partners 
• Excellent organizational and multitasking capabilities
• High level of emotional intelligence, customer empathy, and active listening skills
• A track record across your work history of solving complex problems
• Experience running reports and analyzing data to support customer needs
• Expert knowledge of Salesforce, Tableau, JIRA, or similar systems
• Preferred but not required: Experience with requirements gathering and managing stakeholders during EMR/EHR integrations and/or SaaS implementations
• Preferred but not required: Experience working in healthcare, life sciences, or biotech

Who you are:

• Resourceful, inspired, and self-driven: You’re a strategic thinker who adds value to every project rather than simply delivering what’s requested
• An expert at relationship-building and relationship-management skills, while demonstrating curiosity and exploratory skills
• Dynamic problem-solving mindset oriented towards finding creative solutions to customer issues
• Naturally curious, with an inclination to get to the root cause of an issue
• Great listener who can help customers feel heard and supported
• Positive and clear communication style: Able to articulate ideas and receive constructive feedback
• Ability to navigate ambiguity and thrive in dynamic and rapid growth organizations
• A truly great teammate who works well with others cross functionally to find common ground and constructively solve issues as they arise

We're looking for a passionate Laboratory Technician who will support high complexity laboratory testing  on patient specimens across various assays and platforms. Reporting directly to the Extraction Supervisor, Laboratory Technician I is responsible for specimen handling and processing, with a strong emphasis in extractions, following the laboratory’s pre-analytic and analytic procedures and maintaining records of tests. This role will be performing quality control and quality assurance procedures while complying with all applicable local, state and federal laboratory requirements. The work requires excellent attention to detail, effective written and verbal communication skills, the ability to multitask and be flexible with tasks and schedules, and the ability to work independently in a team environment. This role requires on-site work at our Metropark, NJ location as well as ability to work overtime and off-schedule days as needed.

LOCATION:Iselin, NJ (Onsite position)

SCHEDULE: Monday - Friday, 9:00am - 5:00pm 

What you will do:

• Carries out day to day tasks including preparing for and executing nucleic acid extractions.
• Isolate nucleic acids using manual methods and/or automated instrumentation ensuring the delivery of high-quality purified samples for downstream assays.
• Follows written lab procedures for the correct handling and processing of samples in accordance with standards set forth in standard operating procedures (SOPs).
• Maintains projects and sample information, protocols, and experimental details through the Laboratory Information Management System (LIMS).
• Assists in the orientation and training of new employees.
• Performs quality control procedures established for each method and maintains accurate records.
• Additional duties outside of extraction may include histology and other associated tasks.
• Maintains records demonstrating that proficiency testing samples are tested in the same manner as patient specimens,
• Adheres to the laboratory’s quality assurance procedures including documenting all quality control activities, instrument and equipment verifications and preventive maintenances
• Identifies and documents problems that may adversely affect test performance and notifies the supervisor, assistant director(s) or director.
• Documents all corrective actions taken when test systems deviate from laboratory’s established performance specifications.

What you bring:

• Bachelor’s or master’s degree in biology, Chemistry, or related life science
• 0-2 years relevant laboratory experience 
• Ability to handle biological specimens.
• High level of attention to detail
• Ability to handle multiple tasks at once and work in a fast-paced environment.
• Strong interpersonal and communication skills, both oral and written.
• Proficient in MS Office
• Ability to lift up to 30lbs.

As a Staff Software Engineer of the Patient, Provider, and Identity team, you will be responsible for contributing to Invitae’s mission-critical systems. Thousands of patients and providers use these systems daily to access Invitae’s testing capabilities and find answers to their most pressing health questions. Invitae’s business depends on these systems operating securely, reliably, and efficiently to ensure our patients get accurate results in a timely manner.
In this role, you will be instrumental in unlocking new opportunities for the business by delivering a unified backend that powers our user experiences which will simplify our architecture and set us up for success for 2024 and beyond roadmap deliverables. This is a major company initiative which is critical for us to realize our mission of improving healthcare for billions of people. 

 What you will do:

• Work across the organization to plan and execute large, cross-functional initiatives, including: project definition, technical specification, task break-down, delivery, monitoring, and maintenance
• Design and implement software systems and services critical for the company’s success
• Work cross-functionally to ensure the alignment between the technical direction and business needs across stakeholders
• Lead and mentor engineers by providing strong guidance and technical leadership across code, design, and operation
• Estimate and manage team project timelines and risks
• Conduct technical and soft skill evaluations to inform and influence the hiring decisions
• Lead cross-team engineering initiatives

 What you bring:

• 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience. Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities.
• Experience mentoring engineers with leadership responsibilities  
• Expert understanding and experience of client-server architecture and distributed microservice systems
• Expert system architecting capability to see the big picture and envision how business and product requirements can be broken up into system modules or components
• Proficiency in at least one more modern programming language, and the ability to understand more than one. We currently use predominantly Python.
• Expert technical knowledge around web application architectures, communication protocols, API design (REST, RPC, etc), etc 
• Outstanding written and verbal communication skills especially across distributed teams
• A system architect who can see the big picture and envision how business and product requirements can be broken up into system modules or components
• Intrinsic self-motivation to work independently with minimal supervision

 Bonus:

• Experience in healthcare industries dealing with complex business logic
• Hands-on experience with event-based architectures using RabbitMQ, Kafka, etc
• Experience working with a geographically dispersed team

By joining Invitae, you’ll work alongside some of the world’s experts in genetics and healthcare at the forefront of genetic medicine. We’ve crafted a culture that empowers our teams and our teammates to have the biggest impact and to explore their interests and capabilities. We prize freedom with accountability and offer significant flexibility, along with excellent benefits and competitive compensation in a fast-growing organization!

We are looking for a reliable and motivated Senior Data Engineer to join our Data Solutions Team in developing the data ingestion pipelines and data platform architecture that supports the analytical and reporting needs of data scientists, our bioinformatics team, customers, and internal stakeholders.

What you’ll do:

• Support and collaborate with multiple teams to gather requirements, design software, and implement features that support multiple teams and use cases across Data Science, Bioinformatics, and Finance.
• Design and implement reliable, scalable and efficient data framework, data driven products and software solutions for external and internal customers.
• Create a secure, flexible and powerful world-class Health Data Platform for medical research and treatment.
• Enhance existing systems to automate and use latest technologies and tools.
• Ability and passion for data to become the Subject Matter Expert working with users on databases, tables, schemas and meta-data.
• Follow and contribute to agile best practices within the organization, looking for ways to streamline, automate and reduce redundancy and costs.
• Support and respond to teammate and user questions in a fast-paced, collaborative environment in a timely manner.

What you bring:

• Minimum of 8 years of related experience with a Bachelor’s degree, 2 years and a Master’s degree or beyond.
• Skilled in one or more high-level languages (Scala preferred and/or Python). Willingness to learn new languages and technologies.
• Proficient in AWS, Azure, or Google Cloud Platform (AWS preferred).
• Experience with Relational and Columnar databases.
• Experience with one or more containerization tools, especially Docker and Kubernetes.
• Experience with messaging/queuing or stream processing systems (Kafka strongly preferred).
• Experience (or aptitude and interest) in contributing to and maintaining DevOps/Cloud Infrastructure.

 Preferred Skills:

• Hands-on experience with troubleshooting, debugging, log collection, and alerting systems.
• Hands-on experience with Snowflake.
• Hands-on experience working with large datasets, ETL pipelines, and modern warehouse technologies.
• Hands-on functional programming in Scala or other language.
• Hands-on parallel programming in Spark or other platforms.
• Experience with maintaining and administering Kubernetes clusters.
• Experience with build automation and CI/CD pipelines (e.g. GitHub Actions).
• Experience with one or more data visualization tools (Looker preferred).

Nice to have:

• Demonstrated experience with data modeling/dimensional modeling.
• Demonstrated experience with database performance tuning.
• Familiarity with data lineage/data governance.
• Demonstrated understanding of security principals including OAuth, Role-Based Access Control and encryption. Experience with Snowflake Security and Data Governance.

Invitae is dedicated to bringing comprehensive genetic information into mainstream medicine to improve healthcare for billions of people. Our team is driven to make a difference for the patients we serve. We are leading the transformation of the genetics industry by making genetic testing affordable and accessible for everyone to guide health decisions across all stages of life. 

The Lab Fulfillment team's mission is to provide software services and tools to enable Invitae's genetic testing at scale. The team provides capabilities to orchestrate business processes that fulfill patient orders and data dashboards to monitor genetic test health & understand operational performance trends. We address horizontal requirements around monitoring, alerting, security, and scalability at the platform level, allowing our scientists and pipeline teams to deliver new genetic tests to our customers quickly.

In this role, you will be instrumental in developing the next phase of Invitae’s core Fulfillment engine and streamlining Lab Operations tooling. 

What you'll do:

• Lead the design and implementation of major software components, systems, and features
• Design, develop, test, deploy, maintain, and improve the software systems  in the Lab Fulfillment ecosystem
• Manage individual project priorities, deadlines, and deliverables aligned with the Lab Fulfillment team’s roadmap
• Understand customer requirements and translate those into reliable and scalable system designs
• Help level up the team through mentorship and training on design techniques, coding standards, and overall engineering excellence
• Raise the technical bar for how we develop complex, scalable, and reliable systems

What you bring:

• Typically a minimum of 8 years of software development experience with a Bachelor’s degree; or 6 years and a Master’s degree
• Proficiency in one or more technical stacks from infrastructure to application code with strong full-stack application development experience. We use AWS, Python, Django, Kotlin, Spring Boot, Typescript, Kafka, RMQ, React on Kubernetes using GitHub Actions, and New Relic as the observability & monitoring platform 
• Proven ability to provide technical leadership for platform initiatives from inception to production with internal and external customers
• Deep technical knowledge of web application architectures, APIs, and developer tools
• Demonstrated ability to design and deliver complex and maintainable software systems and features
• Exceptional written and verbal communication skills, especially across distributed teams

As a Senior Platform Engineer on the Invitae Cloud team, you will build new platform capabilities, support our existing customers, and help set the direction for cloud native technologies at Invitae. Engineers on our platform team come from a variety of backgrounds; including software engineering, DevOps, and site reliability. We are looking for engineers who bias towards automation and systems design with a dash of production support.

Responsibilities:

• Design, deploy, and manage highly available and scalable Kubernetes clusters on [insert cloud provider (e.g., AWS, GCP, Azure)]
• Automate deployments and rollbacks using tools like Helm and GitOps workflows
• Implement monitoring and alerting solutions for the Kubernetes platform
• Troubleshoot and diagnose issues related to Kubernetes deployments and infrastructure
• Stay up-to-date on the latest advancements in the Kubernetes ecosystem, including container orchestration tools and best practices
• Collaborate with development teams to ensure a smooth and efficient development lifecycle
• Contribute to infrastructure as code (IaC) practices and templates
• Continuously improve the platform by identifying and implementing optimizations

Qualifications:

• Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience. 
• Proven experience working with Kubernetes in a production environment (3+ years)
• Strong understanding of containerization technologies (Docker, containers)
• Experience with cloud platforms (AWS, GCP, Azure) is a plus
• Experience with Infrastructure as Code (IaC) tools (Terraform, Ansible)
• Familiarity with CI/CD pipelines and GitOps workflows
• Experience with monitoring and logging tools (Prometheus, Grafana)
• Excellent problem-solving and troubleshooting skills
• A passion for learning and staying up-to-date with new technologies

Bonus points for:

• Experience with Kubernetes security best practices (e.g., RBAC, Pod Security Policies)
• Experience with service meshes (Istio, Linkerd)
• Experience with serverless technologies (AWS Lambda)
• Excellent asynchronous communication skills.  Experience with distributed, remote teams is a plus.
• A desire to operate with freedom and accountability. A willingness to take risks and ownership of those risks.
• A passion for personal and professional growth

As a Senior Software Engineer of the Identity team, you will be responsible for Invitae’s mission-critical authentication and authorization systems. Thousands of patients and providers use these systems daily to access Invitae’s testing capabilities and find answers to their most pressing health questions. Invitae’s business depends on these systems operating securely, reliably, and efficiently to ensure our patients get accurate results in a timely manner.

In this role, you will be instrumental in building our next patient data service that will securely store all of our patient data from different sources.  These new services will have a new user model that will allow for organizational hierarchy that will work with customers existing SSO. This is a major company initiative which is critical for us to realize our mission of improving healthcare for billions of people. 

What you will do:

• Work across the organization to plan and execute large, cross-functional initiatives, including: project definition, technical specification, task break-down, delivery, monitoring, and maintenance
• Design and implement software systems and services critical for the company’s success
• Work cross-functionally to ensure the alignment between the technical direction and business needs across stakeholders
• Mentor engineers by providing strong guidance and technical leadership across code, design, and operation
• Estimate and manage team project timelines and risks
• Conduct technical and soft skill evaluations to inform and influence the hiring decisions
• Lead cross-team engineering initiatives

What you bring:

• Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience. Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities.
• Expert understanding and experience of client-server architecture and distributed microservices systems
• Expert system architecting capability to see the big picture and envision how business and product requirements can be broken up into system modules or components
• Proficiency in at least one more modern programming language, and the ability to understand more than one. We currently use Python and Kotlin
• Expert technical knowledge around web application architectures, communication protocols, API design (REST, RPC, etc), etc 
• Outstanding written and verbal communication skills especially across distributed teams
• A system architect who can see the big picture and envision how business and product requirements can be broken up into system modules or components
• Intrinsic self-motivation to work independently with minimal supervision

We are looking for an experienced Program Manager to support our Biopharma and Data Platforms teams.  Invitae has over 60 programs with biopharma partners and we’re aiming to continue expanding. The role will be responsible for implementing new contracts, building relationships, and coordinating internal resources to address the needs of our clients. Clients may include third party data partners, pharmaceutical companies, biotech firms, and patient advocacy organizations.

Location: Remote 

What you'll do: 

• Plan, launch, and maintain sponsored testing and data product programs
• Owning project management responsibilities and day-to-day interactions with biopharma clients and third party data and platform partners
• Building, maintaining, and evolving external relationships with biopharma and third party data and platform partners across the ecosystem
• Provide feedback with Invitae’s product team to translate client requests into development activities
• Identifying and coordinating appropriate internal resources across engineering, clinical and scientific, and operations teams at Invitae to support effective program execution
• Managing data delivery processes and execution
• Deepening client relationships with senior members of partner organizations
• Building the procedures and infrastructure to support scalable growth of the program management team
• Identifying unmet needs among existing partners and generating ideas for product development priorities

What you bring: 

• 8+ years of experience in relevant program management roles in biotech/biopharma or data analytics with a Bachelor's degree, 6 years experience with a Master's degree, and 3 year's experience with a PhD 
• Strong customer-focused orientation and exceptional judgment to ensure diverse client needs are addressed
• Experience developing project management standard operating procedures and best practices to ensure consistency across the team
• Experience utilizing standard program management tools, such as Monday, Confluence, Smartsheets and Jira
• Experience identifying operational efficiencies to streamline workflows across functional units
• Analytical mindset with experience in data analysis, reporting, and identifying the “so what” behind the data
• Experience manipulating data in Excel and Looker and an aptitude for learning new software tools
• Curiosity for working on a diverse set of partner and program typesPrior experience in the healthcare industry is a plus
• Highly motivated individual with an ability to thrive in a fast paced and dynamic environment  
• Excellent written and oral communication skills
• Domain knowledge in clinical genetics/genomics is a plus

Territory: Westchester, Buffalo NY (Remote)

Ideal person resides in the territory

This role will require extensive travel and some work during the evenings and occasional weekends. 

This role is eligible for an annual, uncapped Incentive Compensation of $60,000 if sales targets are achieved. 

Invitae is seeking Regional Managers (RM) to develop and grow the territory for Invitae’s fully informative hereditary cancer health and somatic testing programs. This includes developing and carrying out a territory business plan as well as a specific sales strategy within a defined region.

What you’ll do:

• Achieve territory sales objectives and maintain a profitable sales-to-expense ratio
• Develop and execute a territory business plan that aligns with the regional and national strategy
• Direct execution of sales strategies and tactics, and implement sales and marketing plans.
• Maintain profitable sales-to-expense ratio.
• Manage individual territory activities, ensuring return on investment spends.
• Maximize sales pull-through opportunities that are aligned with Invitae’s managed care strategy to achieve or exceed revenue targets.
• Develop and maintain key customer relationships with target audiences; assist in developing business solutions that are mutually beneficial; apply broader business scenarios and customer-focused models to achieve breakthrough results.
• Maintain a high level of product and market knowledge.
• Assist in programs designed to promote or facilitate product sales and the Invitae culture/image.
• Participate in cross-functional teams that support all customer-facing roles within the assigned region.
• Identify client-bill contracting opportunities with academic medical centers, large cancer centers, health systems, and other strategically important key accounts.

What you bring:

• 4+ years of sales experience in a relevant industry/commercial environment (diagnostics, genetic testing, research products)
• Deep domain knowledge of the Diagnostic Services industry. Molecular Diagnostic experience is strongly preferred.
• Experience selling oncology genetic-based tests and services to the geneticist, genetic counseling, and clinicians.
• Experience within complex selling environments required.
• Ability to travel required
• All regional managers are expected to meet all credentialing requirements for access to healthcare systems.
• A focus on outcomes with clear measures and metrics.
• Advanced presentation skills and an eye for business.
• Problem-solving, decision-making, and technical learning.
• Advanced written and oral communication skills.
• Strong administrative skills. Sophistication to manage a business in complex environments.

#LI-REMOTE

The Head of of Creative & Digital Operations, Associate Director plays a critical role in enhancing our creative and digital team's productivity and strategic impact. This leader focuses on operational excellence, streamlining processes, and leveraging analytics to ensure throughput aligns with strategic goals. With a strong emphasis on process optimization, resource allocation, and team development, the Associate Director ensures that our creative and digital outputs are delivered efficiently and effectively, supporting the organization's objectives.

You’re deeply curious and love to problem solve. Rolling up your sleeves comes naturally. You thrive leading in a fast-paced environment and get excited about tackling tough challenges in a highly mission-driven company. You value transparency, collaboration and are solution-focused. Most importantly, you have a passion for improving patients’ lives.

What you’ll do:

Operational Excellence: Implement best practices in process improvement and project management to increase efficiency and throughput in the creative and digital workflows.

Strategic Alignment: Work closely with leadership to ensure all projects support the organization's strategic vision, adjusting priorities and resources as necessary.

Resource Management: Oversee resource allocation, ensuring optimal team composition for projects based on skills, experience, and project requirements. Includes budget monitoring & tracking and external vendor management.

Analytics and Performance Measurement: Develop and manage a robust analytics framework to track performance, identify areas for improvement, and inform decision-making.

Process Development: Design and refine processes to support the scalability of the creative and digital operations, leveraging tools and technologies that enhance productivity.

Cross-Functional Collaboration: Serve as a liaison between the creative and digital team and marketing, ensuring seamless integration of initiatives and projects.

Compliance and Best Practices: Ensure all creative and digital initiatives comply with industry standards and company policies, incorporating best practices.Team Development and Mentorship: Foster a culture of continuous learning and development, mentoring team members, and providing opportunities for professional growth.

'What you’ll bring:

Bachelor’s degree in Communications, Business Administration, Marketing, or a related field; Master’s degree preferred.

A minimum of 12 years of experience, ideally with some in-house agency and/or agency experience required; preferably both, with at least 6 years focused on operational leadership, process improvement, and team management.

Expertise in project management methodologies and tools, with a proven track record of improving team productivity and project delivery.

Strong analytical skills with experience in developing metrics and KPIs to drive decision-making and performance improvement.

Excellent communication and leadership abilities, with a focus on mentorship and team development.

Experience in healthcare or pharmaceutical industries is highly desirable, with a keen understanding of the regulatory and operational nuances in these sectors.

Required: Proficient in GSuite, Monday.com, Atlassian team collaboration tools (Jira, Confluence)

Preferred: Familiarity with Salesforce Marketing Cloud

#LI-remote