Mindoula Health is seeking Bilingual Behavioral Health Care Manager's to work with us full-time & remotely from anywhere within the United States. Mindoula’s teams of Care Managers, supported by technology including a mobile engagement app, proprietary psychometrics, and predictive analytics, are the key to its success!

How you’ll contribute:

• Efficiently accept patient handoffs from an Intake Care Manager and seamlessly continue care.
• Develop rapport with patients to create a safe therapeutic environment and assist them in developing insight into themselves, their patterns, and their relationships.
• Encourage patients to express feelings and discuss what is happening in their lives, assisting them in developing insight into themselves and their relationships.
• Guide patients in developing skills and/or strategies for managing problems and triggers to increase relapse prevention and reduce risk.
• Encourage patients to develop work skills and to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills and develop social relationships through brief therapeutic interventions including but not limited to motivational interviewing, behavioral activation, and problem-solving therapy.
• Educate patients on medication, and the importance of medication adherence, and monitor patients' medication and medication-related problems. Reporting all findings to PCP and Psychiatric Consultants.
• Responsible for communicating treatment recommendations, ensuring recommendations are being addressed by PCP, and communicating updates reported by PCP and/or patient to a psychiatrist.
• Match daily calendar to documentation in Mindoula's electronic medical record - MMR.
• Reflect all billable activity in case of notes on MMR entered within 24 hours after billable activity.
• Present follow-ups to the psychiatrist with necessary information during case presentation.
• Counsel patients about their mental or physical illness, abuse, medication, and available community and social resources.
• Assess patients for risk, make quick evaluations for risk, develop safety plans and respond within the parameters outlined within their safety plan, formulating and performing crisis interventions ensuring the safety of patients as necessary. 

• Monitor, evaluate, and record the patient’s progress using validated assessments each month that the patient is in the program.
• Prepare and maintain all required records, reports, paperwork, and patients’ diagnostic records, maintaining the confidentiality of patients at all times. 

• Use clear and accurate verbal and written communication skills to facilitate communication with patients, patient's family/caregivers, staff, and the treatment team
• Produce high-quality documentation that enables the patients to receive the best treatment possible. 

• Competently relate to patients, their families, and agencies involved with patients through above-average interpersonal skills.

Education & Experience:

• Master's Degree Required in psychology, social work, or another behavioral health disciplines from an accredited college or university.
• Bilingual in Spanish and English required
  
• Proficient in Microsoft Word, Google Suite (calendar, docs, sheets, slides, etc.)
• Strong data entry experience
• Work experience with Electronic Medical Records

Mission-Obsessed Teammates;

It all starts with a team of humble colleagues who care passionately about our clients, our mission, and each other.

We approach our work as an act toward a revolution in healthcare. From clinicians to data scientists to engineers, everyone at Mindoula plays a critical role in leading members through a journey of healing and transformation.

What we offer:

• Insurance: Medical, dental, and vision insurance for you and your dependents
• Time Off: Holiday, Sick, and Vacation
• Wellbeing: Employee Assistance Programs and Wellness programs available to you and your dependents
• Culture: We work with and for each other
• Remote work 100%
• Responsibility: You get what you need to excel (MacBook, iPhone, remote technologies)

Come be part of the solution!

Mindoula Health is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), marital status, sexual orientation, gender identity, credit history, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws.

We are seeking an Outreach & EngagementCase Manager to work with us remotely from anywhere within the US. Mindoula's teams of case and care managers, supported by technology including a mobile engagement app, proprietary psychometrics, and predictive analytics, are the key to its success. Mindoula expects to expand rapidly across multiple business lines in multiple states and is seeking an experienced Outreach & Engagement Care Manager.

This Outreach and Engagement Care Manager will have top-notch communication and customer service skills, an exceedingly pleasant phone manner, the ability to work as part of a team as well as independently, and a high degree of professionalism. Comfort in speaking to people with behavioral health needs and Crisis Intervention training is a must. The Outreach and Engagement Care Manager will have experience in assessing risk and triaging patients to various levels of care according to stated needs and validated assessments including the M3 and Columbia-Suicide Severity Rating Scale Scale. Additionally, the Outreach and Engagement Care Manager will have experience verifying medical insurance benefits. Last, the Care Manager will be extremely organized, self-motivated, and at ease with a variety of computer programs including electronic health records and G-suite.

How you'll contribute:

• Manage a caseload of pending patients to ensure timely outreach of referrals (within 2 business days) and appropriate and timely follow-up.
• Adhere to programmatic metrics for the Outreach and Engagement team.
• Provide appropriate education about Mindoula’s Collaborative Care Program and be able to answer questions regarding cost, insurance, and eligibility to best prepare patients for enrollment.
• Support patients with insurance verification and when necessary, complete the insurance verification to confirm coverage.
• For eligible patients, following agreement of enrollment, scheduling of intakes with Intake Care Managers.
• For patients who are not eligible, ensuring necessary resources are provided and that the ordering provider is informed of the patient not enrolling.
• Evaluate the behavioral health needs of a patient via validated assessments and interview questions and assess risk for self-harm.
• Encourage patients to express feelings and discuss their behavioral health struggles and needs.
• Produce high quality documentation that enables the patients to receive the best treatment possible.
• Prepare and maintain all required records, reports, paperwork, and patients’ diagnostic records, maintaining confidentiality of patients at all times.
• Accurately complete all case notes in a professional, timely manner.
• Enter data into multiple locations in a timely manner without error.
• Uphold professional standards as a representative of Mindoula Health.
• Improve our program and work environment through constructive suggestions and show each patient respect and compassion without crossing therapeutic boundaries, infringing on ethical standards, or being drawn into unethical situations.
• Work as part of the clinical team; promote teamwork and unity.
• Use clear and accurate communication skills (both verbal and written) to communicate with patients over the phone and through email.
• Respond positively to supervision and to recommendations for improved performance.
• Work under high stress with multiple priorities while maintaining the ability to respond to patients and their support systems in a healthy manner.
• Relate to patients in a nonthreatening manner that is not rude, impersonal, or degrading to the patient.

What will make you successful:

• Located on the west coast preferred, but not required.
• Bilingual - English and Spanish required
• Bachelor’s Degree in psychology, social work, or other behavioral health discipline from an accredited college or university
• One to two years of experience in the behavioral health field and/or healthcare environment.
• Customer service experience.
• Crisis Intervention Training /Crisis Training
• Requires extreme comfort with technology and ability to learn new systems, transition between technologies easily, and ensure data accuracy
• Technologies include:
  • Google Office Suite - Docs, Sheets, Drive, Slides
  • Microsoft Office Suite - Word, Excel, PowerPoint
  • Web browser
• Work experience with EHRs and ability to work with multiple simultaneously.

Skills Required:

• Knowledge of medical and health terminology.
• Relentless about prioritizing and following through on assigned tasks independently.
• Superior time management and organization to complete daily tasks by the end of each day
• Proficient in Data entry/database management experience with Microsoft Excel and other systems/applications.
• Compliance: Ensures care is delivered according to applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violations of applicable rules, and cooperating fully with all organizational investigations and proceedings. Ensuring health information management requirements are met.
• Ability to exercise strict confidentiality and sound judgment with respect to sensitive patient information, maintaining the integrity of patient records at all times.
• Relationship Management: develop, maintain, and strengthen partnerships with others inside or outside the organization.
• Problem Solving: Identifies needs and takes independent action to implement change when and where it is needed; results oriented. Ability to plan, organize, manage time, and prioritize multiple tasks and assignments. Use effective follow through.
• Communication: Excellent listening, verbal and written communication skills. Clearly and accurately, relaying information to staff, business partners, stakeholders, and patients.
• Ability to work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
• Ability to provide case management in routine and crisis situations.
• Excellent attention to detail and organizational skills.

Mission-Obsessed Teammates;

It all starts with a team of humble colleagues who care passionately about our clients, our mission, and each other.

We approach our work as an act toward a revolution in healthcare. From clinicians to data scientists to engineers, everyone at Mindoula plays a critical role in leading members through a journey of healing and transformation.

What we offer:

• Insurance: Medical, dental, and vision insurance for you and dependents
• Time Off: Holiday, Sick, and Vacation
• Wellbeing: Employee Assistance Program and Wellness programs available to you and dependents
• Culture: We work with and for each other
• 100% remote position
• Responsibility: You get what you need to excel (MacBook, iPhone, remote technologies

Mindoula Health is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), marital status, sexual orientation, gender identity, credit history, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws.

Come be part of the solution!

Mindoula Health is seeking Bilingual Behavioral Health Care Manager's to work with us full-time & remotely from anywhere within the United States. Mindoula’s teams of Care Managers, supported by technology including a mobile engagement app, proprietary psychometrics, and predictive analytics, are the key to its success!

How you’ll contribute:

• Efficiently accept patient handoffs from an Intake Care Manager and seamlessly continue care.
• Develop rapport with patients to create a safe therapeutic environment and assist them in developing insight into themselves, their patterns, and their relationships.
• Encourage patients to express feelings and discuss what is happening in their lives, assisting them in developing insight into themselves and their relationships.
• Guide patients in developing skills and/or strategies for managing problems and triggers to increase relapse prevention and reduce risk.
• Encourage patients to develop work skills and to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills and develop social relationships through brief therapeutic interventions including but not limited to motivational interviewing, behavioral activation, and problem-solving therapy.
• Educate patients on medication, and the importance of medication adherence, and monitor patients' medication and medication-related problems. Reporting all findings to PCP and Psychiatric Consultants.
• Responsible for communicating treatment recommendations, ensuring recommendations are being addressed by PCP, and communicating updates reported by PCP and/or patient to a psychiatrist.
• Match daily calendar to documentation in Mindoula's electronic medical record - MMR.
• Reflect all billable activity in case of notes on MMR entered within 24 hours after billable activity.
• Present follow-ups to the psychiatrist with necessary information during case presentation.
• Counsel patients about their mental or physical illness, abuse, medication, and available community and social resources.
• Assess patients for risk, make quick evaluations for risk, develop safety plans and respond within the parameters outlined within their safety plan, formulating and performing crisis interventions ensuring the safety of patients as necessary. 

• Monitor, evaluate, and record the patient’s progress using validated assessments each month that the patient is in the program.
• Prepare and maintain all required records, reports, paperwork, and patients’ diagnostic records, maintaining the confidentiality of patients at all times. 

• Use clear and accurate verbal and written communication skills to facilitate communication with patients, patient's family/caregivers, staff, and the treatment team
• Produce high-quality documentation that enables the patients to receive the best treatment possible. 

• Competently relate to patients, their families, and agencies involved with patients through above-average interpersonal skills.

Education & Experience:

• Master's Degree Required in psychology, social work, or another behavioral health disciplines from an accredited college or university.
• Bilingual in Spanish and English required
  
• Proficient in Microsoft Word, Google Suite (calendar, docs, sheets, slides, etc.)
• Strong data entry experience
• Work experience with Electronic Medical Records

Mission-Obsessed Teammates;

It all starts with a team of humble colleagues who care passionately about our clients, our mission, and each other.

We approach our work as an act toward a revolution in healthcare. From clinicians to data scientists to engineers, everyone at Mindoula plays a critical role in leading members through a journey of healing and transformation.

What we offer:

• Insurance: Medical, dental, and vision insurance for you and your dependents
• Time Off: Holiday, Sick, and Vacation
• Wellbeing: Employee Assistance Programs and Wellness programs available to you and your dependents
• Culture: We work with and for each other
• Remote work 100%
• Responsibility: You get what you need to excel (MacBook, iPhone, remote technologies)

Come be part of the solution!

Mindoula Health is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), marital status, sexual orientation, gender identity, credit history, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws.

Our team is seeking Case Managers to work with us in New Orleans, Baton Rouge, Shreveport Louisiana and surrounding cities. This position requires some local travel in these cities, therefore requires residence in LA.

Case Managers are one of Mindoula’s key front-line roles in delivering our Population Health Program. Our Case Managers work closely with Mindoula’s members in the community to understand their behavioral and medical health conditions, as well as their social determinants of health needs, and help our members achieve better health outcomes. We are seeking a team member to work in our Interpersonal Violence Reduction Program (IVRP).

What is IVRP?

Coordinated supportive services to participants who have experienced acts of interpersonal violence. The program consists of a highly individualized series of violence- and safety-related, social determinants of health-focused, and cost-reducing interventions.

How you’ll contribute:

• Conduct meaningful outreach, provide education, and drive member enrollment
• In partnership with the member, create a Service Plan to guide engagement based on member diagnoses, results of screenings, as well as care gaps
• Build measurable goals for members to develop skills and/or strategies for managing challenges and triggers to reduce hospital admissions/readmissions and use of the ER, and record outcomes for 70-80 cases monthly
• Coordinate community resources for each member to support them in achieving their goals as outlined in their Service Plans, created with an emphasis on meeting behavioral health and medical needs, and closing gaps identified in the social determinants of health
• Act as an advocate and liaison between the care team (family, physician, facilities, and/or agencies) and member
• Schedule appointments, build accountability, and follow-up services for members
• Elevate critical incidents and information regarding any quality-of-care concerns
• Report hospital diversions, productivity, and other outcomes weekly
• Prepare and maintain all required records, reports, consents, and members’ diagnostic records

What will make you successful:

• Above average communication skills and ability to build relationships
• Use creative methods to locate members for engagement and not be easily discouraged
• Complete short-term projects within given deadlines
• Document meticulous member records
• Establish appropriate boundaries with each member that encourages growth and independence
• Become a partner with the clinical team; promote teamwork and unity
• Manage a complex calendar to reach individual and team goals

Education & Experience:

• Bachelor’s Degree required in nursing, social work, or other health and human services discipline required.
• Bilingual in Spanish and English, preferred.
• Completion of supervised fieldwork and experience in case management, health, or behavioral health preferred.
• Experience as a Certified Case Manager (CCM), Community Health Worker (CHW) or Peer Support Specialist (PSS), or Accredited Case Manager (ACM) preferred.
• Knowledge of local resources, social determinants of health, mental health, substance abuse disorders, violence, and social issues is required

Travel:

• This position requires up to 50% travel (locally) and, therefore, requires the employee has reliable transportation
• Must live in or near one of these cities New Orleans, Baton Rouge and Shreveport Louisiana.

Schedule:

Work shifts scheduled between 9 am - 5:30 pm, not to exceed 40 hours weekly. May include up to 20% evenings and weekends.

Who we are:

We launched Mindoula because each of us has had personal experience with mental illness, either directly or through a loved one. We realized that the behavioral health system was broken and decided to take it upon ourselves to fix it by focusing on the people we serve, not their diagnoses or symptom sets. Each of us, and everyone we serve, is a person first, and a set of challenges second. We address the full range of behavioral health challenges. We deploy tech-enabled teams of case managers, care managers, community health workers, peer support specialists, and psychiatrists to provide 24/7 support to even the most complex and underserved behavioral health populations. Our member engagement and predictive analytics technology platform has made the company a market leader in hospital re-admissions reduction, collaborative care, care coordination for the seriously mentally ill, and measurement-based psychiatry.

Mission-Obsessed Teammates:

It all starts with a team of humble colleagues who care passionately about our clients, our mission, and each other.

We approach our work as an act toward a revolution in healthcare. From clinicians to data scientists to engineers, everyone at Mindoula plays a critical role in leading members through a journey of healing and transformation.

What we offer:

• Insurance: Medical, dental, and vision insurance for you and dependents, 401K
• Time Off: 11 Holidays and 15 Vacation days, 2 Wellness days
• Wellbeing: Employee Assistance Program and Wellness programs are available to you and dependents, making your wellness as important to us as you'll make it to our members.
• Culture: We work with and for each other and try to be cameras on whenever we can
• Freedom: Design your own workday - we’ve been remote-first from our founding
• Responsibility: You get what you need to excel (MacBook, iPhone, remote technologies)
• Training: Two-week virtual training and onboarding
• Professional Development: Every team member is encouraged to utilize our $500 yearly professional development award

Come be part of the solution!

Join Our Virtual Team as a PRN Child and Adolescent Psychiatrist!

Mindoula, through our affiliate CareMind Health, is revolutionizing psychiatric care in the greater Washington DC metro area. We're seeking board-certified, Maryland-licensed Child and Adolescent Psychiatrists for 100% virtual PRN shifts available serving one of our inpatient units. Quality of life decisions and flexibility in hours are encouraged!

Tasks & Responsibilities:

• Maintain virtual availability to the facility’s Emergency Department throughout the scheduled shift.
• Return phone calls from the hospital within 30 minutes.
• Place orders and perform medication reconciliation on all patients within 1 hour of admission.
• Perform initial assessments of admitted patients, round virtually on all inpatients for each weekend day, and perform all consultation requests to the ER, PHP, and medical floors.
• Collaborate with physicians, psychologists, social workers, psychiatric nurses, or other professionals to discuss treatment plans and progress.
• Document patient information, including session notes, progress notes, recommendations, and treatment plans, and complete all clinical notes and medical records in EMR promptly upon service completion.
• Submit Charges to the Billing Department within 24 hours.

Requirements:

• Board certification or eligibility in Psychiatry.
• Maryland Licensure.
• Willingness to become licensed in DC, Virginia, or other covered geographies.

About Us:

At Mindoula, we're driven by personal experiences with mental illness, recognizing the flaws in the behavioral health system. Our focus is on individuals first, prioritizing holistic care above diagnoses. Through CareMind Health, our corporate affiliate, we deliver innovative psychiatry services across multiple community hospitals, transforming psychiatric practice with a holistic and innovative approach. Join us in reshaping the future of psychiatry and making a difference in the lives of those we serve. Apply now to embark on a rewarding career journey with Mindoula!

Mindoula Health is seeking Behavioral Health Care Manager's to work with us full-time & remotely from anywhere within the United States. Mindoula’s teams of Care Managers, supported by technology including a mobile engagement app, proprietary psychometrics, and predictive analytics, are the key to its success!

How you’ll contribute:

• Efficiently accept patient handoffs from an Intake Care Manager and seamlessly continue care.
• Develop rapport with patients to create a safe therapeutic environment and assist them in developing insight into themselves, their patterns, and their relationships.
• Encourage patients to express feelings and discuss what is happening in their lives, assisting them in developing insight into themselves and their relationships.
• Guide patients in developing skills and/or strategies for managing problems and triggers to increase relapse prevention and reduce risk.
• Encourage patients to develop work skills and to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills and develop social relationships through brief therapeutic interventions including but not limited to motivational interviewing, behavioral activation, and problem-solving therapy.
• Educate patients on medication, and the importance of medication adherence, and monitor patients' medication and medication-related problems. Reporting all findings to PCP and Psychiatric Consultants.
• Responsible for communicating treatment recommendations, ensuring recommendations are being addressed by PCP, and communicating updates reported by PCP and/or patient to a psychiatrist.
• Match daily calendar to documentation in Mindoula's electronic medical record - MMR.
• Reflect all billable activity in case of notes on MMR entered within 24 hours after billable activity.
• Present follow-ups to the psychiatrist with necessary information during case presentation.
• Counsel patients about their mental or physical illness, abuse, medication, and available community and social resources.
• Assess patients for risk, make quick evaluations for risk, develop safety plans and respond within the parameters outlined within their safety plan, formulating and performing crisis interventions ensuring the safety of patients as necessary. 

• Monitor, evaluate, and record the patient’s progress using validated assessments each month that the patient is in the program.
• Prepare and maintain all required records, reports, paperwork, and patients’ diagnostic records, maintaining the confidentiality of patients at all times. 

• Use clear and accurate verbal and written communication skills to facilitate communication with patients, patient's family/caregivers, staff, and the treatment team
• Produce high-quality documentation that enables the patients to receive the best treatment possible. 

• Competently relate to patients, their families, and agencies involved with patients through above-average interpersonal skills.

Education & Experience:

• Master's Degree Required in psychology, social work, or another behavioral health disciplines from an accredited college or university.
• Proficient in Microsoft Word, Google Suite (calendar, docs, sheets, slides, etc.)
• Strong data entry experience
• Work experience with Electronic Medical Records

Mission-Obsessed Teammates;

It all starts with a team of humble colleagues who care passionately about our clients, our mission, and each other.

We approach our work as an act toward a revolution in healthcare. From clinicians to data scientists to engineers, everyone at Mindoula plays a critical role in leading members through a journey of healing and transformation.

What we offer:

• Insurance: Medical, dental, and vision insurance for you and your dependents
• Time Off: Holiday, Sick, and Vacation
• Wellbeing: Employee Assistance Programs and Wellness programs available to you and your dependents
• Culture: We work with and for each other
• Flexibility: Design your own workday - we’ve been remote-first from our founding
• Responsibility: You get what you need to excel (MacBook, iPhone, remote technologies)

Come be part of the solution!

Mindoula Health is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), marital status, sexual orientation, gender identity, credit history, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws.

We are seeking an Outreach & EngagementCase Manager to work with us remotely from anywhere within the US. Mindoula's teams of case and care managers, supported by technology including a mobile engagement app, proprietary psychometrics, and predictive analytics, are the key to its success. Mindoula expects to expand rapidly across multiple business lines in multiple states and is seeking an experienced Outreach & Engagement Care Manager.

This Outreach and Engagement Care Manager will have top-notch communication and customer service skills, an exceedingly pleasant phone manner, the ability to work as part of a team as well as independently, and a high degree of professionalism. Comfort in speaking to people with behavioral health needs and Crisis Intervention training is a must. The Outreach and Engagement Care Manager will have experience in assessing risk and triaging patients to various levels of care according to stated needs and validated assessments including the M3 and Columbia-Suicide Severity Rating Scale Scale. Additionally, the Outreach and Engagement Care Manager will have experience verifying medical insurance benefits. Last, the Care Manager will be extremely organized, self-motivated, and at ease with a variety of computer programs including electronic health records and G-suite.

How you'll contribute:

• Manage a caseload of pending patients to ensure timely outreach of referrals (within 2 business days) and appropriate and timely follow-up.
• Adhere to programmatic metrics for the Outreach and Engagement team.
• Provide appropriate education about Mindoula’s Collaborative Care Program and be able to answer questions regarding cost, insurance, and eligibility to best prepare patients for enrollment.
• Support patients with insurance verification and when necessary, complete the insurance verification to confirm coverage.
• For eligible patients, following agreement of enrollment, scheduling of intakes with Intake Care Managers.
• For patients who are not eligible, ensuring necessary resources are provided and that the ordering provider is informed of the patient not enrolling.
• Evaluate the behavioral health needs of a patient via validated assessments and interview questions and assess risk for self-harm.
• Encourage patients to express feelings and discuss their behavioral health struggles and needs.
• Produce high quality documentation that enables the patients to receive the best treatment possible.
• Prepare and maintain all required records, reports, paperwork, and patients’ diagnostic records, maintaining confidentiality of patients at all times.
• Accurately complete all case notes in a professional, timely manner.
• Enter data into multiple locations in a timely manner without error.
• Uphold professional standards as a representative of Mindoula Health.
• Improve our program and work environment through constructive suggestions and show each patient respect and compassion without crossing therapeutic boundaries, infringing on ethical standards, or being drawn into unethical situations.
• Work as part of the clinical team; promote teamwork and unity.
• Use clear and accurate communication skills (both verbal and written) to communicate with patients over the phone and through email.
• Respond positively to supervision and to recommendations for improved performance.
• Work under high stress with multiple priorities while maintaining the ability to respond to patients and their support systems in a healthy manner.
• Relate to patients in a nonthreatening manner that is not rude, impersonal, or degrading to the patient.
• Other tasks as they arise.

Salary will be a combination of base and variable compensation, with significant maximum compensation potential for hitting targeted metrics.

What will make you successful:

• Located on the west coast preferred, but not required.
• Bachelor’s Degree in psychology, social work, or other behavioral health discipline from an accredited college or university
• One to two years of experience in the behavioral health field and/or healthcare environment.
• Customer service experience.
• Crisis Intervention Training /Crisis Training
• Requires extreme comfort with technology and ability to learn new systems, transition between technologies easily, and ensure data accuracy
• Technologies include:
  • Google Office Suite - Docs, Sheets, Drive, Slides
  • Microsoft Office Suite - Word, Excel, PowerPoint
  • Web browser
• Work experience with EHRs and ability to work with multiple simultaneously.

Skills Required:

• Knowledge of medical and health terminology.
• Relentless about prioritizing and following through on assigned tasks independently.
• Superior time management and organization to complete daily tasks by the end of each day
• Proficient in Data entry/database management experience with Microsoft Excel and other systems/applications.
• Compliance: Ensures care is delivered according to applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violations of applicable rules, and cooperating fully with all organizational investigations and proceedings. Ensuring health information management requirements are met.
• Ability to exercise strict confidentiality and sound judgment with respect to sensitive patient information, maintaining the integrity of patient records at all times.
• Relationship Management: develop, maintain, and strengthen partnerships with others inside or outside the organization.
• Problem Solving: Identifies needs and takes independent action to implement change when and where it is needed; results oriented. Ability to plan, organize, manage time, and prioritize multiple tasks and assignments. Use effective follow through.
• Communication: Excellent listening, verbal and written communication skills. Clearly and accurately, relaying information to staff, business partners, stakeholders, and patients.
• Ability to work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
• Ability to provide case management in routine and crisis situations.
• Excellent attention to detail and organizational skills.

Mission-Obsessed Teammates;

It all starts with a team of humble colleagues who care passionately about our clients, our mission, and each other.

We approach our work as an act toward a revolution in healthcare. From clinicians to data scientists to engineers, everyone at Mindoula plays a critical role in leading members through a journey of healing and transformation.

What we offer:

• Insurance: Medical, dental, and vision insurance for you and dependents
• Time Off: Holiday, Sick, and Vacation
• Wellbeing: Employee Assistance Program and Wellness programs available to you and dependents
• Culture: We work with and for each other
• 100% remote position
• Responsibility: You get what you need to excel (MacBook, iPhone, remote technologies

Mindoula Health is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), marital status, sexual orientation, gender identity, credit history, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws.

Come be part of the solution!

Mindoula is looking for a Senior Data Analyst with a passion for visualizing and digging into trends in healthcare claims and operational datasets. You’ll work on datasets that enable Mindoula to better serve and engage members and also deliver public health services in smarter more efficient ways. In this position, you will have the agency to own problems from start to finish and work directly with business stakeholders who act on the insights you discover. This role has regular external deadlines so you’ll need to be a dependable timely source of insights.

Location...

This is a 100% remote position in the United States. Applicants must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

What you'll do...

• Create and present clear and actionable data visualizations and reports to communicate findings and insights to stakeholders.
• Extend our business intelligence functionality to maximize self-service and automate requests.
• Design and execute complex SQL queries and scripts to extract, transform, and analyze data from various sources, ensuring data accuracy and integrity.
• Perform exploratory data analysis to uncover trends, patterns, and insights that contribute to business and clinical objectives.
• Provide expert-level data validation to ensure data quality and consistency, identifying anomalies and inconsistencies in data sets.
• Collaborate closely with cross-functional teams to understand and define data requirements for adhoc queries and data validation requests.
• Develop and maintain documentation for query and data validation processes, ensuring knowledge sharing and best practices across the team.

What you'll need...

• Bachelor's in a relevant field such as Statistics, Mathematics, Computer Science, or a related quantitative discipline.
• Proven experience (5+ years) as a Data Analyst, preferably in healthcare.
• Proficiency in SQL and at least one business intelligence tool experience with relational databases (e.g., MySQL, PostgreSQL).
• Proficiency in data visualization tools such as Tableau, Power BI, Looker, or a similar tool.
• Familiarity with scripting languages (e.g., Python, R) for data manipulation and analysis is required.
• Strong analytical and problem-solving skills, with the ability to translate complex data into meaningful insights.
• Experience with data validation techniques and best practices to ensure data accuracy and integrity.
• Excellent communication skills, with the ability to present findings and insights to both technical and non-technical stakeholders.
• Detail-oriented mindset with the ability to manage multiple adhoc requests simultaneously.

The IT Security Engineer will be responsible for maintaining and improving the security of our production environments and systems, including cloud. We are looking for a motivated, passionate, and hands-on expert in security operations and architecture. Our ideal candidate will drive the reduction of risk while enabling the business to move quickly and safely.

Location...

This is a 100% remote position in the United States. Applicants must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

What you'll do...

• Discover, validate, and remediate security issues across IaaS, SaaS, and PaaS systems according to industry standards.
• Build, deploy, document, and manage production security tools and services to monitor networks, endpoints, and cloud workloads.
• Design, document, and operate scalable processes to provision cloud access and maintain least-privilege.
• Build and maintain low-touch, production-quality cloud infrastructure using state-of-the-art enterprise DevSecOps practices.
• Design, create, document, review, and consult on processes and tools that enable the engineering teams to build secure, reproducible, and productive container/VM/bare metal images.
• Partner closely with security leadership, compliance, and engineering to execute on security strategies.
• Assess and propose solutions regarding security to leadership.
• Perform architectural and design reviews through the security lens and provide timely, actionable requirements and recommendations.
• Perform security reviews of applications, systems, and third parties.
• Perform security auditing and compliance functions in support of security frameworks, such as NIST and HITRUST.

What you'll need...

• Bachelor’s degree in information technology preferred.
• 5 years of experience in the security field, with 3+ years of experience working with AWS or Azure
• 2+ years of Linux experience preferred.
• Excellent communication and presentation skills.
• A positive attitude and the ability to work effectively in a team-oriented environment and independently.
• Ability to translate business needs into requirements and implement solutions.

About Mindoula...

Mindoula is a next generation population health management company that identifies, engages, and serves populations with complex behavioral health, medical, and social challenges across the continuum of care. By using technology to “scale the human connection,” Mindoula helps health plans, health systems, hospitals, and provider groups extend their reach and achieve their value-based service delivery goals. At Mindoula, we address the full range of behavioral health challenges. We deploy tech-enabled teams of case managers, care managers, community health workers, peer support specialists, therapists, and psychiatrists to provide 24/7 support to even the most complex and underserved behavioral health populations.

Mindoula is a pioneering healthcare company that leverages technology and data to transform the delivery and efficacy of behavioral health services. We are dedicated to improving member engagement and public health outcomes through innovative, data-driven solutions. We are seeking a Senior Healthcare Business Analyst with a keen interest in healthcare analytics, and a proven ability to translate complex data, requests, and requirements into actionable information that leads to the enhancement and creation of data related solutions. In this role, you will be instrumental in capturing key business requirements and managing expectations against those requirements. You will lead initiatives from conception to completion, working closely with business stakeholders and other members of the data organization in a collaborative and agile environment.

Location...

This is a 100% remote position in the United States. Applicants must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

What you'll do...

• Analyze and interpret healthcare data to identify trends, patterns, and insights that inform operational and clinical strategies.
• Engage directly with stakeholders to gather, clarify, and prioritize their requirements through workshops, interviews, and other requirement-gathering methods.
• Develop business cases and functional specifications for new data applications and tools.
• Craft and execute SQL queries for data extraction and conduct exploratory data analysis.
• Work collaboratively with project managers and sponsors to ensure clear communication and understanding of project progress, outcomes, and timelines.
• Prioritize and manage multiple projects and tasks in a dynamic, fast-paced environment.
• Develop and maintain core operation policies and procedures that enable knowledge sharing, compliance, and operational efficiency

What you'll need...

• Bachelor’s degree in Business Administration, Management Information Systems, Computer Science, IT, or a related field, or equivalent professional experience.
• Minimum of 7 years of experience as a Business Analyst within the healthcare industry, preferably in care delivery or population health management.
• Strong proficiency in SQL and data visualization tools such as Tableau, Power BI, or Looker. Experience with Holistics is a big plus.
• Familiarity with scripting languages (e.g., Python, R) for data manipulation and analysis would be a plus.
• Exceptional analytical and problem-solving skills, with a demonstrated ability to translate complex data into actionable insights.
• Excellent interpersonal and communication skills, capable of working effectively with stakeholders at all organizational levels.
• Detail-oriented with a proven ability to manage simultaneous tasks and projects.

CareMind Health, a clinical captive entity of Mindoula, is seeking full and part-time Psychotherapists looking to work in a virtual outpatient psychiatry practice serving Maryland, Virginia, the District of Columbia, North Carolina, and other states.

Mindoula was founded to transform the behavioral health system from one that is broken to one that advances mental health and well-being. Many of us have personal experience with mental illness, either directly or through a loved one. We are united by a common purpose: to improve the lives of the people we serve. Recognizing that each of us, and everyone we serve, is a person first and a set of challenges second.

Comprehensive Benefits Package includes:

• Highly flexible scheduling.
• Medical, Dental, and Vision Insurance through United Healthcare.
• Supplemental Life Insurance.
• 401k with a 4.5% company match.
• Short Term and Long Term disability insurance.
• 4 weeks of Paid Time Off plus 8 paid holidays per year.

Education & Work Experience:

• LCSW, must be willing to get licensed in MD, DC, VA, or NC. Licensing and credentialing are paid for by the company.
• Clinical experience with SMI and SUD populations is preferred.
• Proficiency in measurement-based care and continuous quality improvement initiatives in outpatient settings is preferred.

Essential Duties and ResponsibilitiesProvide outpatient psychotherapeutic services at the CareMind Health P.C.’s virtual outpatient clinic, including the following:

• Deliver psychotherapeutic services to the behavioral health population using evidence-based therapy to include individual and group therapy methods to improve clinical and functional outcomes
• Utilize screenings including but not limited to M3, PHQ-9, GAD-7, and triage intake referrals.
• Deliver direct patient care through patient-centered, culturally competent, measurement-based care
• Educate clients about available resources and community programs and collaborate with other staff to refer clients to other services when clinically indicated.

Program: Mindoula Population Health Program

Are you passionate about making a positive impact on individuals' well-being? Mindoula Health is seeking an enthusiastic Outreach & Enrollment Coordinator to join our Population Health Program team. As an Outreach & Enrollment Coordinator, you will play a crucial role in connecting with our members, providing education, and supporting them throughout their journey to better health.

Position Responsibilities:

• Conduct regular outreach and engagement with members virtually.
• Provide education on Mindoula’s programs, addressing questions.
• Assess members' behavioral health needs and evaluate self-harm risk.
• Facilitate warm hand-offs to Case Managers for seamless transitions.
• Support members and team through resource development and outreach.
• Maintain accurate documentation for optimal member treatment.
• Complete case notes and data entry promptly.
• Represent Mindoula Health professionally and ethically.
• Offer suggestions for program improvement with respect and compassion.
• Collaborate with the team to achieve goals.
• Communicate clearly with members via phone and email.
• Respond positively to supervision for personal growth.
• Manage high-stress situations while maintaining healthy responses.
• Interact respectfully with members, fostering inclusivity.
• Assist with outreach efforts in Population Health and other programs.
• Perform additional assigned duties, embracing growth opportunities.

Education & Work Experience:

• Required:
  • Previous experience in sales, outreach, customer service, engagement, and/or enrollment campaigns.
  • Proficiency in data entry and database management.
  • Minimum of 6+ months experience in a high-volume call center.
  • An associate's degree from an accredited college or university or equivalent years of experience.
  • Proficiency in Microsoft Suite and Google Suite (calendar, docs, sheets, slides, etc.) and with Apple Products.
  • Strong written communication skills with the ability to think critically and problem-solve independently are required.
• Preferred:
  • Experience in the behavioral health or healthcare field.
  • Experience working with high-risk, complex adults.
  • Completion of Crisis Intervention Training/Crisis Training.
  • Familiarity with Electronic Medical Records systems.

Join us in our mission to empower individuals to lead healthier lives. Apply now to become a part of the Mindoula Health team and make a difference in the lives of our members!

Schedule:

Work shifts scheduled between 11am - 8pm (EST, CST, PST) not to exceed 40 hours weekly. Include up to 20% mornings and weekends.

Mindoula is a next generation population health management company that identifies, engages, and serves populations with complex behavioral health, medical, and social challenges across the continuum of care. By using technology to “scale the human connection,” Mindoula helps health plans, health systems, hospitals, and provider groups extend their reach and achieve their value-based service delivery goals. At Mindoula, we address the full range of behavioral health challenges. We deploy tech-enabled teams of case managers, care managers, community health workers, peer support specialists, therapists, and psychiatrists to provide 24/7 support to even the most complex and underserved behavioral health populations.

The Program Director of the Substance Use Disorders Program is the clinical lead responsible for clinical operations, performance, and outcomes across multiple states. The Program Director will be directing a multidisciplinary team of Program Managers/Leads, Therapists (LPC, LCSW), Peer Recovery Specialists, and Nurse Advocates (RN), who are collectively as a team providing and coordinating care on behalf of individuals facing substance exposed living, across a geographic region. You will steward our trauma-informed, innovative approaches to client engagement in close collaboration with community partners. You will enjoy the flexibility and autonomy to work from home while leading the team and providing clinical services in office, home, and community settings. While leading the team, you will ensure that the team, both individually and collectively, maintain their standards of excellent care + community and uphold expectations for engagement, yielding desired outcomes.

Location...

• This position is 100% remote.
• This job operates in a remote professional environment free from noise and distraction.
• The Director must hold or obtain, at their own cost, licensure one of the below states:
  • Louisiana
  • Missouri
  • Texas
  • Washington
  • Tennessee

What you'll do...

• Partner with People Operations colleagues to hire, train, and coach an exceptional team, partnering with colleagues to close any gaps, locally and nationally, to ensure that the team consistently delivers high quality service and industry leading outcomes.
• Understand contractual obligations to all relevant health care plan partners, in full, and ensure that all are met successfully at all stages of program implementation and delivery.
• Create a plan to implement new programs, in partnership with other members of the Specialty Population Health Management team. Ensure it is scalable and sustainable, and then deliver. Solve problems as needed throughout the implementation to ensure all issues are resolved, goals are met and health plan partners are satisfied.
• In partnership with the OEC team, deliver against monthly and quarterly enrollment objectives through SMART metrics and KPIs, implement improvements as needed to meet targets.
• Coach and mentor all members of the team to deliver excellent service with a goal of high-quality engagement for all members, ultimately improving lives and reducing total cost of care across the cohort.
• Ensure all team members know how to perform the core functions of their job, including onboarding members, delivering interventions, and utilizing the internal system to monitor their assigned members to maximize engagement and improve outcomes.
• Facilitate a standardized approach to managing quality by integrating the systems of Quality Assurance (QA) and Performance Improvement (PI).
• Collect and synthesize data that highlights member outcomes to support team training, improve high-quality engagement, deepen internal understanding across markets, strengthen relationships with our partners, and enable us to continually drive toward results.
• Manage to and report out on operational budgets for the program and partner with the leadership team to ensure delivery within or below approved limits.
• Deploy standardized clinical models to achieve quality clinical outcomes that align with financial outcomes, across a multi-state clinical operation.
• Lead and manage a team of Program Managers, Therapists, and Peer Support Specialists with the responsibility of overall team success..
• Ensure that the clinical team is providing therapeutic care that complies with organization's best practices, standards, policies and procedures.
• Contribute to the construction of clinical pathways, group therapy, classes and behavior-focused practice protocols.
• When needed, carry a small caseload of clients and conduct biopsychosocial assessments to determine behavioral healthcare treatment plans for patients - e.g., when launching a new market or supporting a transition between clinicians.
• Create and oversee scalable processes for client engagement, communication, and care collaboration.
• Ensure strict compliance to all local, state, federal laws, and health plan rules and regulations.
• Partner with compliance as needed/requested, including to conduct audits as required.
• Model Mindoula values and promote responsible and ethical stewardship of company resources.
• Perform other duties as assigned or as required to ensure success of our programs and partnerships.

What you'll need...

• A clinical master's degree with 5+ years of leadership experience or an equivalent combination of education and experience is enough to successfully perform the essential functions of this job.
• A Qualified Mental Health Professional (QMHP) holding one of the following licenses: Licensed Clinical Social Worker (LCSW), Clinical Professional Counselor (CPC), Licensed Marriage and Family Therapist (LMFT), Licensed Psychologist (PhD or PsyD), or equivalent.
• 2+ years' experience in network development and relationship management type roles. Proven success building strategic relationships.
• History of success growing a market/region. Established relationships with community resources, OB/GYN offices, MAT programs, and/or local or state agencies in state.
• Understanding of health plan coverage, including Medicare, Medicaid, and Commercial plans.
• Background working in behavioral health
• Background in maternal/substance abuse populations
• Strong organizational skills, quick responsiveness, and act with a sense of urgency
• Proven ability to design, integrate, and optimize business and clinical processes.
• Reliable transportation and valid driver's license.
• Advanced computer proficiency, comfort with cloud-based systems, and teleconferencing.
• Experience using electronic medical records and teleconferencing solutions
• Strong understanding/interest in public health and population health.
• Previous experience working from home and organizing daily and weekly tasks.

Mindoula is looking for a Senior Data Analyst with a passion for visualizing and digging into trends in healthcare claims and operational datasets. You’ll work on datasets that enable Mindoula to better serve and engage members and also deliver public health services in smarter more efficient ways. In this position, you will have the agency to own problems from start to finish and work directly with business stakeholders who act on the insights you discover. This role has regular external deadlines so you’ll need to be a dependable timely source of insights.

Location...

This is a 100% remote position in the United States. Applicants must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

What you'll do...

• Create and present clear and actionable data visualizations and reports to communicate findings and insights to stakeholders.
• Extend our business intelligence functionality to maximize self-service and automate requests.
• Design and execute complex SQL queries and scripts to extract, transform, and analyze data from various sources, ensuring data accuracy and integrity.
• Perform exploratory data analysis to uncover trends, patterns, and insights that contribute to business and clinical objectives.
• Provide expert-level data validation to ensure data quality and consistency, identifying anomalies and inconsistencies in data sets.
• Collaborate closely with cross-functional teams to understand and define data requirements for adhoc queries and data validation requests.
• Develop and maintain documentation for query and data validation processes, ensuring knowledge sharing and best practices across the team.

What you'll need...

• Bachelor's in a relevant field such as Statistics, Mathematics, Computer Science, or a related quantitative discipline.
• Proven experience (5+ years) as a Data Analyst, preferably in healthcare.
• Proficiency in SQL and at least one business intelligence tool experience with relational databases (e.g., MySQL, PostgreSQL).
• Proficiency in data visualization tools such as Tableau, Power BI, Looker, or a similar tool.
• Familiarity with scripting languages (e.g., Python, R) for data manipulation and analysis is required.
• Strong analytical and problem-solving skills, with the ability to translate complex data into meaningful insights.
• Experience with data validation techniques and best practices to ensure data accuracy and integrity.
• Excellent communication skills, with the ability to present findings and insights to both technical and non-technical stakeholders.
• Detail-oriented mindset with the ability to manage multiple adhoc requests simultaneously.

Join Our Virtual Team as a PRN Psychiatrist!

Mindoula, through our affiliate CareMind Health, is revolutionizing psychiatric care in the greater Washington DC metro area. We're seeking board-certified or board-eligible Psychiatrists for 100% virtual PRN shifts available serving at one of our Maryland inpatient units. Quality of life decisions and flexibility in hours are encouraged!

Tasks & Responsibilities:

• Maintain virtual availability to the facility’s Emergency Department throughout the scheduled shift.
• Return phone calls from the hospital within 30 minutes.
• Place orders and perform medication reconciliation on all patients within 1 hour of admission.
• Perform initial assessments of admitted patients, round virtually on all inpatients for each weekend day, and perform all consultation requests to the ER, PHP, and medical floors.
• Collaborate with physicians, psychologists, social workers, psychiatric nurses, or other professionals to discuss treatment plans and progress.
• Document patient information, including session notes, progress notes, recommendations, and treatment plans, and complete all clinical notes and medical records in EMR promptly upon service completion.
• Submit Charges to the Billing Department within 24 hours.

Requirements:

• Board certification or eligibility in Psychiatry.
• Maryland Licensure.
• Willingness to become licensed in DC, Virginia, or other covered geographies.

About Us:

At Mindoula, we're driven by personal experiences with mental illness, recognizing the flaws in the behavioral health system. Our focus is on individuals first, prioritizing holistic care above diagnoses. Through CareMind Health, our corporate affiliate, we deliver innovative psychiatry services across multiple community hospitals, transforming psychiatric practice with a holistic and innovative approach. Join us in reshaping the future of psychiatry and making a difference in the lives of those we serve. Apply now to embark on a rewarding career journey with Mindoula!

Our team is seeking a Case Manager to work with us in Clark County, Henderson / Nevada. This position requires some local travel in Nevada, therefore requires residence in NV.

Case Managers are one of Mindoula’s key front-line roles in delivering our Population Health Program. Our Case Managers work closely with Mindoula’s members in the community to understand their behavioral and medical health conditions, as well as their social determinants of health needs, and help our members achieve better health outcomes. We are seeking a team member to work in our Interpersonal Violence Reduction Program (IVRP).

What is IVRP?

Coordinated supportive services to participants who have experienced acts of interpersonal violence. The program consists of a highly individualized series of violence- and safety-related, social determinants of health-focused, and cost-reducing interventions.

How you’ll contribute:

• Conduct meaningful outreach, provide education, and drive member enrollment
• In partnership with the member, create a Service Plan to guide engagement based on member diagnoses, results of screenings, as well as care gaps
• Build measurable goals for members to develop skills and/or strategies for managing challenges and triggers to reduce hospital admissions/readmissions and use of the ER, and record outcomes for 70-80 cases monthly
• Coordinate community resources for each member to support them in achieving their goals as outlined in their Service Plans, created with an emphasis on meeting behavioral health and medical needs, and closing gaps identified in the social determinants of health
• Act as an advocate and liaison between the care team (family, physician, facilities, and/or agencies) and member
• Schedule appointments, build accountability, and follow-up services for members
• Elevate critical incidents and information regarding any quality-of-care concerns
• Report hospital diversions, productivity, and other outcomes weekly
• Prepare and maintain all required records, reports, consents, and members’ diagnostic records

What will make you successful:

• Above average communication skills and ability to build relationships
• Use creative methods to locate members for engagement and not be easily discouraged
• Complete short-term projects within given deadlines
• Document meticulous member records
• Establish appropriate boundaries with each member that encourages growth and independence
• Become a partner with the clinical team; promote teamwork and unity
• Manage a complex calendar to reach individual and team goals

Education & Experience:

• Bachelor’s Degree required in nursing, social work, or other health and human services discipline required.
• Bilingual in Spanish and English, preferred.
• Completion of supervised fieldwork and experience in case management, health, or behavioral health preferred.
• Experience as a Certified Case Manager (CCM), Community Health Worker (CHW) or Peer Support Specialist (PSS), or Accredited Case Manager (ACM) preferred.
• Knowledge of local resources, social determinants of health, mental health, substance abuse disorders, violence, and social issues is required

Travel:

• This position requires up to 50% travel (locally) and, therefore, requires the employee has reliable transportation
• Must live in the Clark County Nevada area.

Schedule:

Work shifts scheduled between 9 am - 5:30 pm, not to exceed 40 hours weekly. May include up to 20% evenings and weekends.

Who we are:

We launched Mindoula because each of us has had personal experience with mental illness, either directly or through a loved one. We realized that the behavioral health system was broken and decided to take it upon ourselves to fix it by focusing on the people we serve, not their diagnoses or symptom sets. Each of us, and everyone we serve, is a person first, and a set of challenges second. We address the full range of behavioral health challenges. We deploy tech-enabled teams of case managers, care managers, community health workers, peer support specialists, and psychiatrists to provide 24/7 support to even the most complex and underserved behavioral health populations. Our member engagement and predictive analytics technology platform has made the company a market leader in hospital re-admissions reduction, collaborative care, care coordination for the seriously mentally ill, and measurement-based psychiatry.

Mission-Obsessed Teammates:

It all starts with a team of humble colleagues who care passionately about our clients, our mission, and each other.

We approach our work as an act toward a revolution in healthcare. From clinicians to data scientists to engineers, everyone at Mindoula plays a critical role in leading members through a journey of healing and transformation.

What we offer:

• Insurance: Medical, dental, and vision insurance for you and dependents, 401K
• Time Off: 11 Holidays and 15 Vacation days, 2 Wellness days
• Wellbeing: Employee Assistance Program and Wellness programs are available to you and dependents, making your wellness as important to us as you'll make it to our members.
• Culture: We work with and for each other and try to be cameras on whenever we can
• Freedom: Design your own workday - we’ve been remote-first from our founding
• Responsibility: You get what you need to excel (MacBook, iPhone, remote technologies)
• Training: Two-week virtual training and onboarding
• Professional Development: Every team member is encouraged to utilize our $500 yearly professional development award

Come be part of the solution!