CloudFactory, a global leader in combining people and technology to provide applied AI & workforce solutions for machine learning and business process optimization. 

CloudFactory is on a mission to change how work gets done. We're using technology to make it super easy and affordable for startups, high-growth, and enterprise-level companies to automate and outsource routine back-office core data work and training datasets for machine learning & AI. Our professionally managed and trained teams work with high accuracy using virtually any tool. We process millions of daily tasks for innovators, including Microsoft, GoSpotCheck, Hummingbird Technologies, Bayer Crop Sciences, and Luminar. We exist to deliver on our mission to create meaningful work for one million talented people in developing nations so we can earn, learn, and serve our way to become leaders worth following.

As an Enterprise Solution Consultant, you will serve as an integral part of our global team with operations in the US,  UK, Nepal, and Kenya. You’ll do the important job of supporting our sales and client success teams to win new business with the new logo and existing client accounts. You will work cross-functionally to translate client requirements into a complete solution proposal that accounts for all of the people, process, and technology elements necessary to successfully onboard and scale the new business relationship with our Enterprise clients. You’ll join in on customer-facing meetings, collaborate with internal stakeholders, and drive the development of client solutions with technical, process, and professional service expertise.

The right person for this role thrives while wearing multiple hats can think creatively and technically while communicating the business value to stakeholders. This is a “high impact” role where prioritization and putting the team before self are keys to success.

You’ll be rewarded with competitive compensation, recognition, personal development opportunities, excellent benefits, and the satisfaction of playing a direct role in creating meaningful work for talented people in developing countries.

This position is based in the US with the flexibility to work remotely (work from home).

Key Responsibilities:

Develop Winning Solution Proposals

Work closely with Sales Account Executives and leadership teams to refine solution proposals for external presentations, RFPs, and RFIs. Ensure alignment with cross-functional inputs and secure required approvals.

Serve as a Subject Matter Expert

Leverage deep expertise in CloudFactory’s people & AI powered technology and process-driven solutions to align with high-value client requirements, ensuring a perfect match between needs and capabilities.

Position CloudFactory as a Trusted Partner

Articulate CloudFactory’s solution capabilities and industry know-how effectively, positioning the company as a preferred partner for potential clients.

Technical Assessment and Integration

Evaluate the technical requirements of client engagements, including the use of proprietary, third-party, and client-provided software. Define configuration needs and ensure alignment with IT infrastructure and regulatory requirements.

Foster Cross-Functional Collaboration

Partner with Client Success and Delivery teams to apply best practices in developing and implementing solution proposals, ensuring seamless execution and client satisfaction.

Drive Successful Project Outcomes

Work with a variety of CloudFactory partners to achieve project objectives, maintaining a high standard of delivery and value creation.

Recommend Emerging Technologies

Identify and advocate for new internal capabilities, external technologies, or strategic partnerships that enhance CloudFactory’s ability to exceed client expectations.

Present Business-Driven Solutions

Clearly communicate the business impact of solution alternatives, ensuring that client proposals align with their strategic goals and deliver measurable value.

• Expert Consulting Skills

Over 10 years of experience in consulting, specializing in AI solutions with a proven track record of delivering successful projects to large enterprise clients.

• Advanced AI Expertise

Deep understanding of AI concepts, including machine learning, deep learning, natural language processing (NLP), generative AI (GenAI), and computer vision.

• Technical Mastery

Comprehensive knowledge of leading cloud platforms and enterprise IT infrastructure, with the ability to assess and recommend optimal configurations for AI solutions.

• Solution Design Excellence

Expertise in designing integrated solutions that combine professional services, business processes, and technical capabilities into a single comprehensive plan, meeting compliance requirements and aligning with enterprise infrastructure.

• Regulatory Knowledge

Strong familiarity with key regulatory frameworks, including data privacy and protection regulations, cybersecurity standards, and industry-specific compliance requirements.

• Critical Thinking

Exceptional critical thinking skills to evaluate alternative approaches, assess risks and rewards, and communicate recommendations effectively.

• Project Leadership

Proven ability to lead and manage complex projects, ensuring delivery of results within scope, timeline, and budget.

• Exceptional Communication Skills

Adept at tailoring communication to diverse audiences, including technical, business, and internal stakeholders, to ensure clarity and alignment.

• Meticulous Attention to Detail

Outstanding attention to detail, ensuring the highest levels of accuracy and precision in all deliverables.

• High Integrity and Confidentiality

Demonstrates unwavering integrity, consistently maintaining the highest standards of professionalism and safeguarding confidential information.

• Educational Background

Bachelor’s degree with a minimum GPA of 3.0 (Master’s degree preferred).

• High Emotional and Cultural Intelligence

Possesses strong EQ and CQ, fostering effective collaboration across diverse teams and cultures.

• Global Perspective

International work or life experience, with a passion for working across borders and cultures, is highly valued.

• Flexibility for Travel

Willingness to travel up to 25% of the time, primarily within the U.S. to support client and project needs.

• Work from Home. We are 100% distributed
• Competitive Compensation
• Community service opportunities
• High growth globally scaling company culture
• A mission you can stand by!
• Room for growth! We prefer to promote from within
• Medical, dental, and vision care
• Life, accident and disability insurance
• 401(k) retirement savings plan

Join us, and change the world for the better. If you are skilled and humble, with a commitment to lifelong learning, and you’re curious about the world and its people, you could be a good fit at CloudFactory. We welcome the unique contributions you can bring to help us build a diverse, inclusive workplace because we connect, learn, and grow stronger from our differences. We want you to bring your whole, authentic self to work.

We look forward to hearing from you!

Still unsure? Read ‘5 Reasons You Should Work at CloudFactory’.

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Join a leading AI company generating $40M in annual revenue, where innovation and growth are at the core of everything we do. We’re seeking a dynamic Revenue Operations Leader to drive and optimize our revenue processes, ensuring that every touchpoint in the customer journey contributes to our ambitious growth targets.

Position Overview:

As an Enterprise Account Executive, you will be responsible for identifying, developing, and closing business opportunities with enterprise clients ranging from Fortune 500 to $1B-$10B mid-market companies. By strategically positioning our AI solutions to address their unique challenges, you will build strong relationships with C-level executives and guide them through their AI transformation journey. This role demands a consultative sales approach and an ability to communicate the strategic and financial value of our AI solutions.

Key Responsibilities:

Prospecting and Lead Generation

• Proactively identify potential enterprise clients within your assigned territory.
• Use market research, networking, and industry insights to qualify leads and build a robust pipeline of high-value opportunities.

Consultative Selling

• Deeply understand client pain points, business objectives, and existing technology landscape to tailor AI solutions to their needs.
• Demonstrate a strong grasp of AI capabilities and their potential business impact, presenting AI as a strategic advantage.

Solution Design and Presentation

• Develop persuasive proposals and presentations, clearly articulating our AI services’ value proposition.
• Include use case development, ROI analysis, and implementation roadmaps to demonstrate the potential impact on the client’s operations.

Executive Stakeholder Management

• Build relationships with C-suite executives, such as CIOs, CEOs, and CTOs, effectively communicating the strategic benefits of AI adoption.
• Navigate complex decision-making processes and foster trust with executive stakeholders.

Complex Sales Cycle Management

• Lead the entire sales cycle from initial contact through negotiation and contract signing.
• Manage multiple stakeholders, address technical concerns, and overcome objections to secure large-scale deals.

Cross-Functional Collaboration

• Work closely with AI solution architects, data scientists, and implementation teams to ensure seamless project delivery.
• Provide expert support throughout the customer lifecycle to ensure a smooth transition from sales to delivery.

Account Management

• Build and maintain long-term client relationships, identifying expansion opportunities within existing accounts.
• Drive recurring revenue and foster customer loyalty by continuously adding value.

Market Knowledge

• Stay up-to-date on emerging AI trends, industry best practices, and the competitive landscape.
• Position our AI solutions effectively by demonstrating thought leadership within the industry.

• Proven Sales Track Record:5+ years of experience successfully selling complex enterprise software solutions, with a history of closing large, high-value deals within the technology consulting space.
• AI Expertise: Strong understanding of AI concepts, including machine learning, natural language processing, computer vision, and their applications across various industries.
• Executive-Level Communication:Exceptional verbal and written communication skills, with the ability to present complex technical concepts to senior executives.
• Strategic Thinking:Ability to identify business challenges, develop tailored AI solutions, and articulate their strategic value.
• Relationship Building: Proven track record of building long-term, trusting relationships with clients and internal teams.
• Industry Expertise:Prior experience in relevant industries (e.g., healthcare, finance, retail) is a significant advantage.

• Competitive Salary and Commission Structure:Incentive-based compensation aligned with sales performance.
• Comprehensive Benefits Package: Health, dental, vision, and retirement plans.
• Exposure to Cutting-Edge AI Projects:Work on advanced AI initiatives with industry-leading clients.
• Collaborative Work Environment: A supportive team atmosphere focused on innovation and success.
• Professional Development: Access to continuous learning and growth opportunities.
• Leadership Visibility:Regular exposure to and interaction with the company’s senior leadership.
  

This role offers a unique opportunity to shape the AI landscape for major corporations. If you’re a consultative sales professional with a passion for AI and a talent for closing complex enterprise deals, we’d love to hear from you!

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Join a leading AI company generating $40M in annual revenue, where innovation and growth are at the core of everything we do. We’re seeking a dynamic Revenue Operations Leader to drive and optimize our revenue processes, ensuring that every touchpoint in the customer journey contributes to our ambitious growth targets.

Role Summary
As a Client Principal specializing in AI Consulting, you will be responsible for building and managing senior-level relationships with clients, identifying business needs, and delivering impactful AI solutions that drive measurable value. Acting as a strategic advisor, you will guide clients through their AI transformation journey from initial concept to project delivery, ensuring exceptional service and long-term satisfaction. This is a unique opportunity to make a significant impact at the intersection of AI and business strategy. If you are passionate about guiding companies through digital transformation with AI and delivering measurable results, we encourage you to apply!

Client Relationship Management

• Build and maintain strong, long-term relationships with senior-level decision-makers, gaining a thorough understanding of their business challenges and goals.
• Proactively identify opportunities to leverage AI to create strategic advantages and address key business needs.
• Serve as a trusted advisor, providing ongoing consultation and guidance on AI strategy and solution implementation.
• Manage client expectations and address concerns throughout the project lifecycle to ensure satisfaction and success.

Business Development and Sales

• Lead the sales process for AI consulting services, including identifying potential clients, crafting proposals, and presenting tailored solutions to senior executives.
• Develop and execute strategic account plans to expand business opportunities within existing client relationships.
• Collaborate with the sales team to identify and qualify new AI opportunities, articulating the value proposition of AI solutions in addressing specific client challenges.

Solution Design and Delivery

• Conduct in-depth business needs analysis to identify suitable AI applications and develop customized solutions.
• Design and oversee AI project implementation, including phases such as data collection, feature engineering, model development, and deployment.
• Work closely with technical teams to ensure successful project execution and adherence to quality standards.
• Manage project timelines, budgets, and resources to ensure projects are completed on time and within scope.

Thought Leadership and Expertise

• Stay informed on emerging AI trends, industry best practices, and cutting-edge technologies to inform client strategies.
• Share insights through presentations, publications, and client workshops, establishing thought leadership in AI consulting.
• Develop expertise in specific AI domains relevant to client industries, such as NLP, computer vision, and predictive analytics.

Team Leadership and Mentorship

• Lead and mentor cross-functional project teams, including data scientists, engineers, and consultants, fostering a collaborative and innovative environment.
• Drive knowledge sharing within the team and promote best practices in AI project delivery.

• Strong Business Acumen:Proven ability to understand complex business challenges and translate them into actionable AI solutions.
• Technical Expertise: In-depth understanding of AI concepts, including machine learning, deep learning, natural language processing, and computer vision.
• Consulting Skills:Extensive experience in client relationship management, project planning, and delivering high-quality consulting services.
• Communication Skills:Excellent verbal and written communication skills for effectively presenting complex technical concepts to both technical and non-technical audiences.
• Industry Knowledge: Familiarity with industry trends and challenges within specific sectors, such as healthcare, finance, or retail.
• Leadership Abilities: Demonstrated success in leading teams and managing complex AI consulting projects.
• Educational Background:Bachelor’s degree in computer science, statistics, or a related field; advanced degrees in AI or data science preferred.
• Experience:Minimum of 10 years in consulting, with a strong focus on AI solutions and a history of successful project delivery to large enterprise clients.
  

• Competitive Compensation: Including performance-based bonuses and incentives.
• Comprehensive Benefits: Health, dental, vision, and retirement plans.
• Professional Development:Opportunities for continuous learning in AI and exposure to innovative projects.
• Collaborative Work Environment:Work with a dedicated team in a culture that values innovation and client success.
• Career Growth:Influence at the strategic level, with opportunities to shape AI adoption for leading organizations.

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CloudFactory is looking for a Senior Project Manager to join our new Incubation Team in Delivery Operations who are focused on future technologies and solutions for our Clients.

This will be an amazing opportunity for you to interact with our biggest clients (these are globally recognized and leading companies) and have the biggest possible impact in providing meaningful work for our workforce.

Can you find solutions to most problems and bring people on a journey with you?

As a Senior Project Manager (Incubation)  you will be responsible for the designing, configuring and operating custom solutions to complement CloudFactory’s technology stack for our clients in response to their specific business and compliance requirements. The role is an even mix of client-facing work and behind the scenes design, testing, data analysis, and data manipulation supporting initial phases of project delivery prior to full production. 

Four key skills that will set you apart:

• Technology: You will be working with cutting edge technology solutions. A strong interest in technology and being passionate about using technology to create value for our clients is a must.
• Client facing skills: Day-to-day responsibilities will involve communicating with clients, both on the phone or via email. Strong written and verbal communication skills are required for success.
• Data: Analyzing and understanding client data is an important factor that influences a client's system design; as such, you must be eager to understand data relationships and the interplay between data and business requirements.
• Collaboration: You will be in consistent communication with Product and Solution Consultants  to identify, report and manage any features needed for the success of the project but also the ongoing delivery workflow in production. 

You thrive in a high-growth, dynamic, fast-paced entrepreneurial environment, which means things can change quickly (don’t say we didn’t warn you). This position requires a flexible problem solver, who thinks long term. You will be faced with challenges and will need to solve for both the immediate need as well as document the best practices for wider application in our delivery department.

You love to learn. You will need to become the subject matter expert in multiple industries, use-cases, and consequently the requisite tools, in a short time, under pressure. You need to be able to understand the work we do, how we do it, and why we do it. That usually requires doing it yourself, first.

You're confident, but humble. You're adventurous, you do not refrain from experimentation. You're data-driven. You're a natural problem solver. And you are resourceful.

This role is remote but may at times require you to work from our offices. 

This position additionally necessitates an overlap with United States business hours (Eastern Standard Time).

Responsibilities:

• Manage high-impact pilot/special projects, managing them from concept to successful launch in production.
• Define project scope, objectives, and deliverables, crafting comprehensive plans and communication strategies to guide execution starting from Pre-Sales to Production launch
• Assess the viability of a new concept or approach by continuously providing feedback to the Product department and other needed stakeholders.
• Utilize data insights to make informed decisions throughout the project lifecycle
• Proactively identify, assess, and mitigate risks to ensure project success
• Develop, manage, and monitor project budgets and resource allocation.
• Ensure documentation and processes are fully created for successful launch into production.
• Create and adapt training materials to better onboard the workforce , making the complex simple and easily accessible to our workforce.
• Manage CloudWorkers workforce by always ensuring workforce readiness in new use cases and tooling
• Define quality standards with respective stakeholders and ensure project outputs meet quality standards through reviews and audits.
• Keep up with the latest technology developments, validating them for CloudFactory and our Clients.
• Engage with stakeholders, manage their expectations, and provide regular updates.
• Resolve project issues, manage scope changes, and implement corrective actions with support from adequate departments.
• Track performance metrics and prepare status reports for stakeholders.
• Lead and coordinate the project team, assigning tasks and fostering a collaborative environment.
• Identify and implement process improvements and best practices.
• Lead by example, demonstrating professionalism and commitment.
• Propose improvements to team processes for enhanced performance.
• Actively manage personal performance goals and provide feedback to colleagues.

Competencies:

• Risk Management: Expertly identify and manage risks throughout the project lifecycle.
• Change Management: Effectively lead and manage change initiatives.
• Continuity Management: Contribute to and lead continuity planning and risk assessments.
• Stakeholder Management: Develop and maintain effective stakeholder relationships.
• Problem Solving & Decision Making: Analyze complex problems, develop innovative solutions, and make strategic decisions.
• Project Management: Oversee project planning, execution, and delivery of large-scale projects.
• Communication: Deliver clear and effective communication, both verbal and written.
• Collaboration and Teamwork: Foster a collaborative team environment and optimize team processes.
• Strategic Thinking: Align projects with organizational strategy and contribute to strategic planning.

Qualification:

• Bachelor's degree in Project Management, Business Administration, or a technology field.
• 5-8 years of experience in project management, including managing large-scale projects.
• Proficiency with project management software and tools.
• Strong leadership, organizational, and communication skills.
• Ability to work independently and lead a team.
• Commitment to continuous learning and professional development.

Desirable:

• Background in the AI/Machine Learning industry, with the confidence to speak confidently and authoritatively to our clients, you will be able to demonstrate experiences of best practices across the industry.
• A degree in Computer Science, Engineering, or Linguistics is advantageous.
• Native or Fluent in the English language is mandatory.

- Familiarity with an additional language would be highly advantageous.

• Great Mission and Culture

• Meaningful Work
• Market competitive salary
• Quarterly variable compensation
• Remote and Home working
• Comprehensive medical cover 
• Group life insurance
• Personal development and growth opportunities
• Office snacks and lunch
• Periodic team building and social events

Join us, and change the world for the better. If you are skilled and humble, with a commitment to lifelong learning, and you’re curious about the world and its people, you could be a good fit at CloudFactory. We welcome the unique contributions you can bring to help us build a diverse, inclusive workplace because we connect, learn, and grow stronger from our differences. We want you to bring your whole, authentic self to work. We look forward to hearing from you!

Still unsure? Read ‘5 Reasons You Should Work at CloudFactory’.

See more jobs at CloudFactory

Apply for this job

CloudFactory is a global leader in combining people and technology to provide a cloud workforce solution for machine learning and core business data processing. We are scaling up and growing fast. We're looking for talented people to join us on our mission as we earn, learn and serve our way to becoming leaders worth following.

Job Summary:

As a Senior Training Specialist at CloudFactory, you’ll play a pivotal role in shaping our workforce by developing and delivering impactful learning experiences. You’ll create high-quality learning materials, collaborate with clients, and use data to continuously improve our training programs. If you’re excited by the prospect of empowering learners and shaping the future of work, this could be the perfect role for you!

Responsibilities:

• Design, customize, and maintain learning materials and resources to deliver on defined training outcomes.
• Contribute to the design, configuration, and testing of learning environments.
• Deliver training sessions to diverse audiences, ensuring learning outcomes are achieved.
• Apply a range of learning delivery techniques to enable learners to develop necessary skills and knowledge.
• Provide guidance and support during training, addressing learner questions and challenges.
• Maintain training records and analyze data to assess effectiveness.
• Report training metrics and insights to support informed management decisions.
• Develop and maintain accurate and relevant documentation, ensuring clarity and consistency.
• Collaborate with clients to understand their requirements, collect data, and support the development and implementation of solutions.
• Perform routine and non-routine assessments of knowledge, skills, and competencies, providing guidance on assessment methods and tools.
• Contribute to the selection, evaluation, and application of best practices, updating documentation and supporting the use of methods and tools.
• Uphold and promote the company’s Culture Code in all operational activities.
• Ensure full compliance of assigned training with Corporate Policies and InfoSec guidelines.
• Mentor and support junior colleagues, contributing to a positive and collaborative team environment.
• Proactively address and resolve team issues, participate in peer reviews, and contribute to process improvements.
  

Competencies:

• Data Analysis & Interpretation:Ability to analyze and interpret training data to inform decisions and improve programs.
• Project Management:Skills in managing and executing training projects effectively.
• Creative Thinking:Ability to generate innovative ideas for learning and development.
• Communication:Strong communication skills for delivering training and interacting with stakeholders.
• Facilitation:Expertise in facilitating learning activities and sessions.
• Stakeholder Management:Proficiency in managing and engaging with stakeholders effectively.
• Collaboration & Teamwork:Ability to work collaboratively and support team dynamics.
• Problem Solving & Decision Making:Skills in resolving issues and making informed decisions.

• Bachelor's Degree in Education, Training, Human Resources, or a related field (Master's Degree preferred)
• 5+ years of experience in training and development or a related role.
• Proven experience in designing and delivering learning materials and activities.
• Proficiency with Learning Management Systems (LMS) and E-learning platforms.
• Strong leadership, organizational and communication skills.
• Ability to work independently and contribute to team success.
• Commitment to continuous learning and professional development.

• Great Mission and Culture

• Meaningful Work
• Market competitive salary
• Quarterly variable compensation
• Remote and Home Working
• Comprehensive medical cover 
• Group life insurance
• Personal development and growth opportunities
• Office snacks and lunch
• Periodic team building and social events
  

Join us, and change the world for the better. If you are skilled and humble, with a commitment to lifelong learning, and you’re curious about the world and its people, you could be a good fit at CloudFactory. We welcome the unique contributions you can bring to help us build a diverse, inclusive workplace because we connect, learn, and grow stronger from our differences. We want you to bring your whole, authentic self to work. We look forward to hearing from you!

Still unsure? Read ‘5 Reasons You Should Work at CloudFactory’.

See more jobs at CloudFactory

Apply for this job