Under direction from the Senior Sales Manager, the Business Development Representative supports B2B sales efforts at top-of-funnel. The Business Development Representative serves as a critical first point-of-contact outbound sales prospects for mid to large brands.  The Business Development Representative must efficiently engage a high volume of contacts, have meaningful exploratory conversations, and create viable sales opportunities for Account Executives.  The Business Development Representative must thrive in a fast-paced environment, while demonstrating great judgment, and the ability to connect with people. This is an in office position, requiring candidates to work from our Tulsa location.

Responsibilities:

• Proactively research outbound sales prospects, and initiate first touch sequences using industry standard sales outreach technologies.
• Conduct introductory calls with brands to identify mutual partnership fit.
• Maintain a consistent system of follow-up using industry standard technologies.
• Maintain an updated CRM pipeline and produce reports based on disposition data.
• Act as client support specialist for free user accounts.
• Execute multi-touch nurture campaigns designed to transition free user accounts into paid partnerships.

Minimum Qualifications & Credentials

• A minimum of 2 years in sales or client services experience in a high paced, technical environment
• Demonstrated experience effectively managing a high volume customer pipeline
• Experience and comfortability around cold emailing, and cold calling

Technical Skills

• Experience with Google Workspace, Salesforce, and sales enablement software
• Experience using B2B sales enablement tools such as SalesForce, Hubspot, Outreach, Gong etc is a plus
• General knowledge of SEO and search engines

Soft Skills

• Obsessed with ensuring an exceptional customer experience- for both internal and external customers. 
• Stands up for decisions, takes responsibility for results, and shares both good and bad outcomes transparently.
• Demonstrates a relentless focus on results with a commitment to deliver; 
• Takes decisive action, and confidently changes course if unsuccessful.
• Displays a growth mindset to continually improve; encourages everyone around them to be tenacious and never settle.
• Constantly seeks feedback to improve; Focuses on solving issues through teamwork, and collaboration
• Acts with urgency; delivers top results in hours and days instead of weeks and months.
• Relentless in their pursuit of success and possessing the willpower to embrace challenges as opportunities.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Free Food & Snacks
• Equity plan

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ConsumerAffairs helps consumers make smart buying decisions in moments of need. Every month millions of consumers turn to our site and tools for help with their considered (often emotional) purchases.

We educate them about their options, learn about their specific needs, and connect hundreds of thousands of them directly to brands. These brands use our SaaS tools to manage their reviews and communicate directly with consumers to serve them better. Our business thrives when the consumers who trust us get matched with the right brands for them.

We’re fast-paced and our core values are the bedrock of who we are and who we want to be.

Our employees believe in raising the bar through data-driven innovation, intellectual curiosity, and grit. We have a team-first mentality, and manifest wins by putting the team first. Collaboration and teamwork are in our hearts; we believe winning together is the most fun. But, above all else, we care. We have servant hearts for our consumers, customers, and colleagues. If you want to be part of a globally diverse team focussing on helping people, in an environment where we raise the bar, win as a team, and care above all else—then ConsumerAffairs may be just the place for you!

About The Job

The Account Executive will hunt and nurture new business for the ConsumerAffairs.com’s Reputation business, reporting to the Senior Sales Manager. The Account Executive serves as the central point-of-contact for high priority out-/in-bound sales prospects and converts those prospects into closed sales. The Account Executive must efficiently manage a sales pipeline from “opportunity” through to “negotiation” and “close” stages. Successful AEs will utilize their fundamental sales and nurturing abilities including strong phone skills, follow-up and internal coordination to provide prospects with necessary information in their buying decision. The Account Executive must thrive in a fast-paced environment, while demonstrating great judgment, and the ability to connect with people.

Responsibilities & Expectations

These responsibilities are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required

• Meet or exceed monthly sales quota by identifying, qualifying and closing new business opportunities
• With a sense of urgency, source new prospects in assigned categories, while also qualifying opportunities sourced by team members
• Effectively manage the full sales cycle including contract generation and other deliverable to close new business
• Coordinate seamlessly with team members including Business Development Reps, other AEs, and the customer success team as well as cross-functionally to drive deals across the finish line.

• Rapidly become knowledgeable on the value proposition of Reputation business for product demos
• Actively participate in team meetings, sharing best practices and collaborating cross-functionally with Client Success and Marketplace teams

• Proficient in managing and willingness to learn standard sales technologies such as Salesforce, Outreach and others
• Provides accurate forecasts based on opportunity pipeline

Minimum Qualifications & Credentials

• Bachelor's degree or equivalent combination of education and relevant experience

Hard/Technical Skills

• A minimum of 2 years of sales  or account management experience in a technical and/or SaaS environment
• A minimum of 1 year experience in digital marketing, digital communications or PR
• Demonstrated experience working with brands
• Experience with Google Workspace, Salesforce, sales enablement software, and various data analytics platforms
• General knowledge of SEO and search engines

Soft Skills

• Obsessed with ensuring an exceptional customer experience- for both internal and external customers. 
• Stands up for decisions, takes responsibility for results, and shares both good and bad outcomes transparently.
• Demonstrates a relentless focus on results with a commitment to deliver; 
• Takes decisive action, and confidently changes course if unsuccessful.
• Displays a growth mindset to continually improve; encourages everyone around them to be tenacious and never settle.
• Constantly seeks feedback to improve; Focuses on solving issues through teamwork, and collaboration
• Acts with urgency; delivers top results in hours and days instead of weeks and months.

• Relentless in their pursuit of success and possessing the willpower to embrace challenges as opportunities.
  

Core Values

Raise the Bar

• We are ambitious and try to find a better way
• We make decisions based on data and logic
• We do the hard things and the things that matter
  

We Win as One Team

• Team goals are more important that individual goals
• We are humble and do what it takes to get the job done
• We are open, transparent and honest with each other
• We are reliable and hold ourselves accountable and each other accountable, but we always pick up the slack
  

We Care

• We see the whole picture and go the extra mile
• We are loyal and dedicated to our consumer and brands
• We fix root causes, not symptoms

Physical Requirements & Environmental Conditions

Location: Remote/ Tulsa

Frequency of travel: Occasional travel may be required for meetings, training and/or conferences.

Light physical activities and efforts required in working within an office environment.

(Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with disabilities.)

ConsumerAffairs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Free Food & Snacks
• Stock Option Plan

See more jobs at ConsumerAffairs

Apply for this job

ConsumerAffairs helps consumers make smart buying decisions in moments of need. Every month millions of consumers turn to our site and tools for help with their considered (often emotional) purchases.

We educate them about their options, learn about their specific needs, and connect hundreds of thousands of them directly to brands. These brands use our SaaS tools to manage their reviews and communicate directly with consumers to serve them better. Our business thrives when the consumers who trust us get matched with the right brands for them.

We’re fast-paced and our core values are the bedrock of who we are and who we want to be.

Our employees believe in raising the bar through data-driven innovation, intellectual curiosity, and grit. We have a team-first mentality, and manifest wins by putting the team first. Collaboration and teamwork are in our hearts; we believe winning together is the most fun. But, above all else, we care. We have servant hearts for our consumers, customers, and colleagues. If you want to be part of a globally diverse team focussing on helping people, in an environment where we raise the bar, win as a team, and care above all else—then ConsumerAffairs may be just the place for you!

About The Job

The Paid Search Analyst will work with category managers and internal stakeholders to define the accounts goals and strategy. They will be responsible for keyword research, keywords selection, ad copy creation, account set-up, campaign execution, campaign strategy and optimization, bid management and analysis of all paid search media accounts. The analyst will analyze, optimize and refine campaigns to meet clients’ goals, such as ROAS, CPC, CPA, etc., as they helped to define them at the start of the campaign.

Responsibilities & Expectations

These responsibilities are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required

Analyze

• Identify & track campaign refinements and optimizations
• Apply regular optimizations to ad campaigns including keyword expansion and ad copy creation
• Regularly reviewing performance and data to make strategic decisions
• Ability to meet deadlines while honoring schedules and coordinating resources
• Serve as the PPC expert by implementing best practices and overcoming challenges to achieve campaign goals

Collaborate

• Working closely with other team as necessary, including analytics, IT, CRO, SEO and social media.
• Effectively communicate the intricacies of search media, limitations, and impact of search traffic on business performance.
• Ability to build strong relationships across different teams
• Communication with ad network reps

Report

• Provide recommendations for campaigns based on shared campaign PPC and internal stakeholder goals.
• Communicate optimizations and positive or negative performance trends to appropriate team members as needed
• Hold ad hoc meetings to communicate key findings to team and shared recommendations for growth and optimization.

Minimum Qualifications & Credentials

• Minimum 1-3 years paid search.

• Display management and/or web analytics experience is helpful.

Hard/Technical Skills

• Proficiency in Excel & Google Sheets
• Experience with Google Ads and Bing Ads, and Ads Editors.
• Knowledge of Paid Media and lead generation concepts and best practices
• Superior organizational and analytical skills
• Excellent verbal and written communication
• Ability to meet deadlines
• Passion for digital marketing and data analytics
• Experience in Looker Studio, Tableau, and/or SQL is helpful.

Soft Skills

• Self starter and creative problem solver
• Obsessed with ensuring an exceptional customer experience- for both internal and external customers.
• Stands up for decisions, takes responsibility for results, and shares both good and bad outcomes transparently.
• Demonstrates a relentless focus on results with a commitment to deliver;
• Takes decisive action, and confidently changes course if unsuccessful.
• Displays a growth mindset to continually improve; encourages everyone around them to be tenacious and never settle.
• Constantly seeks feedback to improve; Focuses on solving issues through teamwork, and collaboration
• Acts with urgency; delivers top results in hours and days instead of weeks and months.
• Relentless in their pursuit of success and possessing the willpower to embrace challenges as opportunities.

Specific Measures of Success – Expected Outcomes

Start Date to Start Date +1 Year

Accountability

• Ability to manage two smaller categories within your first six months
• Ability to manage one medium sized category with your first year

Knowledge

• Within the first year, the analyst should be able to explain all PPC processes to any and all stakeholders

Growth

• Utilize Udemy and take 2 paid search courses and share learnings with the team

Core Values

Raise the Bar

• We are ambitious and try to find a better way
• We make decisions based on data and logic
• We do the hard things and the things that matter
  

We Win as One Team

• Team goals are more important that individual goals
• We are humble and do what it takes to get the job done
• We are open, transparent and honest with each other
• We are reliable and hold ourselves accountable and each other accountable, but we always pick up the slack
  

We Care

• We see the whole picture and go the extra mile
• We are loyal and dedicated to our consumer and brands
• We fix root causes, not symptoms

Physical Requirements & Environmental Conditions

Location: Remote/ Tulsa

Frequency of travel: Occasional travel may be required for meetings, training and/or conferences.

Light physical activities and efforts required in working within an office environment.

(Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with disabilities.)

ConsumerAffairs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Free Food & Snacks
• Stock Option Plan

See more jobs at ConsumerAffairs

Apply for this job