{"@context":"schema.org","@type":"JobPosting","hiringOrganization":{"@type":"Organization","name":"Credible","logo":"https://recruiting.cdn.greenhouse.io/external_greenhouse_job_boards/logos/000/003/821/resized/Credible_Logo_125x60-02_.png?1495054841"},"title":"Product Operations Manager","datePosted":"2024-07-02","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Durham, North Carolina, United States","addressRegion":"NC","addressCountry":null,"postalCode":null}},"description":"\u003ch2\u003e\u003cstrong\u003eAbout the role\u003c/strong\u003e\u003c/h2\u003e\n\u003cp\u003eCredible is looking for a user-centric, data-driven, results-oriented Product Operations Manager to join our team to help us build a best-in-class experience for our Operations and Compliance orgs. This is a great opportunity for you to join a growth-stage company and play a critical role in scaling our marketplace.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eEssential Duties and Responsibilities:\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eOwn and execute important aspects of the roadmap for building a best-in-class operations experience, positioning Credible as a highly efficient and scalable financial marketplace\u003c/li\u003e\n\u003cli\u003eWork with our operations team to systematically identify and prioritize opportunities to improve operational efficiency through development of internal tools and technology\u003c/li\u003e\n\u003cli\u003eBalance delivering short-term improvements to existing tools with driving the development of long-term revenue generating priorities\u003c/li\u003e\n\u003cli\u003eFocus on workflow and backend improvements to increase operational efficiency and drive conversion\u003c/li\u003e\n\u003cli\u003eCollaborate with our cross-vertical Product Management team to ensure rigorous systems design and balance UX with operations and systems needs\u003c/li\u003e\n\u003cli\u003eWork with our lending partners to continuously optimize our marketplace integrations\u003c/li\u003e\n\u003cli\u003eTranslate technical requirements from engineers or 3rd party APIs into digestible product workflows that can be leveraged during the design process\u003c/li\u003e\n\u003cli\u003eDevelop testing strategies and think through edge case scenarios for all features\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003eWhat you will bring to the position:\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eExceptional problem solving and communication skills\u003c/li\u003e\n\u003cli\u003eStrong project management skills, and ability to own a roadmap end-to-end\u003c/li\u003e\n\u003cli\u003eAbility to use research, data, experience, and product instincts to identify the most impactful areas\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eAbility to understand how elements of complex systems interact and work collaboratively with engineers to evaluate cost/benefit tradeoffs of different approaches\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003eEducation and/or Experience:\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e3+ years of experience in Product Management or Product Operations working on consumer Internet or SaaS products, with a focus on internal or external customer experience\u003c/li\u003e\n\u003cli\u003eBachelor's or Master's Degree\u003c/li\u003e\n\u003cli\u003eExperience with at least one of the following:\u003c/li\u003e\n\u003cul\u003e\n\u003cli\u003eLoan origination software\u003c/li\u003e\n\u003cli\u003eDeveloping tools to manage complex customer or operational workflows\u003c/li\u003e\n\u003cli\u003eExperience working closely with product designers, managers and/or technical teams, such as software engineers, from concept through to execution\u003c/li\u003e\n\u003c/ul\u003e\n\u003cli\u003eExperience working with internal stakeholders such as customer support and operations teams is ideal\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eNice to have:\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003ePassion for creating exceptional user experiences that address real user needs\u003c/li\u003e\n\u003cli\u003eStrong problem solving skills with an ability to simplify the complex\u003c/li\u003e\n\u003cli\u003eLove optimizing workflows and processes; constantly looking for better ways to do things\u003c/li\u003e\n\u003cli\u003eThrive on collaboration with other teams to accomplish shared goals\u003c/li\u003e\n\u003cli\u003eResourceful and mindful; you move fast but don't break things\u003c/li\u003e\n\u003cli\u003ePossess a build-measure-learn iterative mindset\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eCredible is open to hiring candidates in the following locations: California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kentucky, Massachusetts, Michigan, Missouri, Nevada, New Jersey, New Mexico, New York

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{"@context":"schema.org","@type":"JobPosting","hiringOrganization":{"@type":"Organization","name":"Credible","logo":"https://recruiting.cdn.greenhouse.io/external_greenhouse_job_boards/logos/000/003/821/resized/Credible_Logo_125x60-02_.png?1495054841"},"title":"Editor","datePosted":"2024-05-31","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Durham, North Carolina, United States","addressRegion":"NC","addressCountry":null,"postalCode":null}},"description":"\u003cp\u003e\u003c/p\u003e\n\u003cdiv class=\"p-rich_text_section\"\u003e\u003cstrong data-stringify-type=\"bold\"\u003eAbout the Role:\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv class=\"p-rich_text_section\"\u003e\u0026nbsp;\u003c/div\u003e\n\u003cdiv class=\"p-rich_text_section\"\u003eCredible is looking for a reliable and organized editor to join our Content and SEO team. You’ll be a core contributor to our content strategy and help consumers make better financial decisions by contributing to articles for our media partners.You’ll be editing student loan content — including explainers, how-to's, reviews, SEO articles, and news articles — for copy, style, and overall tone and working closely with writers to produce high quality articles.This is an important role because we’re branching out with many different national media partners. We’re on a mission to make sure our content is clear and easy to digest — and we need you to make that happen.\u003c/div\u003e\n\u003cdiv class=\"p-rich_text_section\"\u003e\u0026nbsp;\u003c/div\u003e\n\u003cdiv class=\"p-rich_text_section\"\u003e\u003cstrong data-stringify-type=\"bold\"\u003eYou’re a great fit for this role if you’re:\u003c/strong\u003e\u003c/div\u003e\n\u003cul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\"\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003ePassionate about content (and personal finance)\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eComfortable editing personal finance content and have at least 2 years experience doing so\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eKnowledgeable about SEO best practices and what makes an article successful\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eA strong communicator who can empathize with consumers and help them navigate complex financial decisions\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eAlways taking initiative and able to work independently\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eEager to work in a dynamic start-up environment where opportunity for ownership and impact is significant\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eStudent loan expertise a plus\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eExperience working with multiple media partners and adhering to different style guides a plus\u003c/li\u003e\n\u003c/ul\u003e\n\u003cdiv class=\"p-rich_text_section\"\u003e\u003cstrong data-stringify-type=\"bold\"\u003eResponsibilities:\u003c/strong\u003e\u003c/div\u003e\n\u003cul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\"\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eEditing personal finance articles (both published on the Credible blog and off-site with our media partners)\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eReviewing content and performing fact checks\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eOptimizing articles for SEO using keywords, tables, visuals, etc.\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eWorking closely with freelance writers and in-house copyeditors to ensure quality content\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eHelping create content briefs for writers based on topic ideas and SEO recommendations\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eAssisting senior editors with other content projects as needed\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eStaying up to date on industry trends and continually expanding personal finance knowledge\u003c/li\u003e\n\u003c/ul\u003e\n\u003cdiv class=\"p-rich_text_section\"\u003e\u003cstrong data-stringify-type=\"bold\"\u003eEducation and Experience:\u003c/strong\u003e\u003c/div\u003e\n\u003cul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\"\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eAt least 2 years experience editing personal finance content (expertise in student loan vertical is a plus)\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eBachelor’s degree in English, journal

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{"@context":"schema.org","@type":"JobPosting","hiringOrganization":{"@type":"Organization","name":"Credible","logo":"https://recruiting.cdn.greenhouse.io/external_greenhouse_job_boards/logos/000/003/821/resized/Credible_Logo_125x60-02_.png?1495054841"},"title":"Salesforce Marketing Cloud Automation Specialist II","datePosted":"2024-06-03","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Durham, North Carolina, United States","addressRegion":"NC","addressCountry":null,"postalCode":null}},"description":"\u003cp\u003e\u003cstrong\u003eAbout the company\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eCredible is here to help people make better borrowing decisions. Our mission is to empower consumers to understand and improve their finances and discover the best financial products for every stage of life. Since 2012, we have set ourselves apart by focusing on what really matters: we prioritize privacy and we earn trust by being transparent and honest. Our goal is to build an ethical personal finance marketplace that actually works for consumers.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eAbout the role\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eThe Marketing Automation Specialist II will play a critical role in supporting Credible's marketing operations through the development and maintenance of automated solutions for complex business requirements. The ideal candidate will have extensive experience with Salesforce Marketing Cloud (SFMC) and be adept at managing multi-touch campaigns, coding emails, and audience segmentation. They will join a collaborative team dedicated to enhancing our marketing initiatives and driving operational efficiency.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eResponsibilities\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eSupport end-to-end SFMC processes, including complex campaign setup, maintenance, system administration, and data hygiene\u003c/li\u003e\n\u003cli\u003eDevelop and maintain email templates using HTML/CSS, MJML, and AMPScript\u003c/li\u003e\n\u003cli\u003eCreate SQL queries and filters for precise audience segmentation\u003c/li\u003e\n\u003cli\u003eDesign and execute multi-touch customer journeys using SFMC\u003c/li\u003e\n\u003cli\u003eTroubleshoot and resolve issues for teams using SFMC, including managing support cases with Salesforce\u003c/li\u003e\n\u003cli\u003eSupport the technical development of data integrations and process automations\u003c/li\u003e\n\u003cli\u003eMaintain data hygiene according to industry best practices\u003c/li\u003e\n\u003cli\u003eProactively suggest process and system improvements to enhance SFMC’s functionality\u003c/li\u003e\n\u003cli\u003eCollaborate with stakeholders from marketing, product, legal, and finance to define technical requirements, create prototypes, test, deploy, document, and report on performance\u003c/li\u003e\n\u003cli\u003eBring expertise in personalization and marketing automation to create dynamic email content and segmentation rules to customize marketing campaigns\u003c/li\u003e\n\u003cli\u003eEvangelize the spirit of transformation across the team to ensure continuous improvement in our marketing operations\u003c/li\u003e\n\u003cli\u003eEstablish strong relationships across partners (business, creative, MarTech, data, operations) to deliver efficient and effective campaigns\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eEducation and experience\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eBA/BS in Marketing, Business, Computer Science, or equivalent experience preferred\u003c/li\u003e\n\u003cli\u003eMinimum of 3 years of experience with an email marketing platform (Salesforce Marketing Cloud, Marketo, Iterable, Braze, Hubspot, etc.)\u003c/li\u003e\n\u003cli\u003eProficiency in HTML/CSS required\u003c/li\u003e\n\u003cli\u003eKnowledge of SQL fundamentals and the ability to update and maintain Relational Data Models preferred\u003c/li\u003e\n\u003cli\u003eExperience with SOAP and REST API integrations is a plus\u003c/li\u003e\n\u003cli\u003eExperience with Salesforce products, particularly Marketing Cloud and CRM\u003c/li\u003e\n\u003cli\u003eUnderstanding of the data privacy landscape (e.g., CAN-SPAM, CCPA, GDPR, CASL) and the importance of PII\u003c/li\u003e\n\u003cli\u003ePrior experience in project/program management and familiarity with Agile Methodology and Jira\u003c/li\u003e\n\u003cli\u003eEffective communication skills, capable of explaining technical concepts to both technical and non-technical stakeholders\u003c/li\u003e\n\u003cli\u003eDetail-oriented with a passion for learning new technologies\u003c/li\u003e\n\u003cli\u003eCollaborative, innovative, and flexible team-oriented mindset\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003ePreferred qualifications\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eMarketing Cloud Email Specialist Certification\u003c/li\u003e\n\u003cli\u003eExperience with project management software like Jira, Asana, etc.\u003c/li\u003e\n\u003cli\u003eAgile or PMP certification\u003c/li\u003e\n\u003cli\u003e2+ years of experience in the financial services industry\u003c/li\u003e\n\u003cli\u003eAdvanced knowledge of HTML/CSS, JavaScript, AMPscript, and SSJS\u003c/li\u003e\n\u003cli\u003eExperience with Salesforce Core applications, including Sales Cloud, Service Cloud, and Community Cloud\u003c/li\u003e\n\u003cli\u003eA keen eye for details and obsession with accuracy of work\u003c/li\u003e\n\u003cli\u003eHighly effective communicator and skilled relationship-builder, capable of influencing internal decision makers with formal recommendations and informal networking\u003c/li\u003e\n\u003cli\u003eAbility to interpret analytics/trends and identify actionable insights\u003c/li\u003e\n\u003cli\u003eProficient in A/B and multivariate testing, as well as tracking and tagging best practices\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eLABS:\u003c/strong\u003e Credible is open to hiring candidates in the following locations:

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{"@context":"schema.org","@type":"JobPosting","hiringOrganization":{"@type":"Organization","name":"Credible","logo":"https://recruiting.cdn.greenhouse.io/external_greenhouse_job_boards/logos/000/003/821/resized/Credible_Logo_125x60-02_.png?1495054841"},"title":"Senior Manager SEO","datePosted":"2024-04-29","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Durham, North Carolina, United States","addressRegion":"NC","addressCountry":null,"postalCode":null}},"description":"\u003cp\u003eCredible is looking for a data-driven, results-oriented Senior Manager of SEO to join our team.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eLevel up your SEO career and challenge yourself by working in one of the most competitive financial services sectors. This role is responsible for the strategy, planning and execution of content-driven SEO strategies across Credible’s Publisher Partners which include some of the largest names in the industry As the Senior Manager of SEO, you will be committed to leading the expansion of our search visibility in collaboration with Credible’s content and product teams.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eThis position is perfect for someone skilled in creating innovative strategies and with practical experience securing top positions on important SERPs. The ideal candidate should be eager to oversee the strategic management of a Publisher Partner’s profit and loss (P\u0026amp;L).\u003c/p\u003e\n\u003cp\u003eThis position requires an extensive understanding of all facets of SEO—ranging from on-page elements to technical and off-page factors—as well as robust business insights. Your duties will include playing a strategic role in defining the direction for our future categories and performing daily performance evaluations.\u003c/p\u003e\n\u003cp\u003eThe role is full-time and 100% remote. Compensation is based on experience.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eYou’re a great fit for this role if you’re:\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eA strong SEO background, evidenced by ranking highly on competitive keywords.\u003c/li\u003e\n\u003cli\u003eNaturally curious and resourceful and are willing to take initiative to gather data/information\u003c/li\u003e\n\u003cli\u003eAble to leverage data to quantify upside and justify investment\u003c/li\u003e\n\u003cli\u003eAble to demonstrate a top-class understanding of on-page SEO\u003c/li\u003e\n\u003cli\u003eFamiliar with building high quality pages at scale\u003c/li\u003e\n\u003cli\u003eUnrelenting in your desire to beat the competition\u003c/li\u003e\n\u003cli\u003eEager to work in a dynamic start-up environment where an opportunity for ownership and impact is significant\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eResponsibilities:\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eDevelop and articulate a vision and strategy to enhance the performance of the P\u0026amp;L for Publisher Partner\u003c/li\u003e\n\u003cli\u003eManage content workflow based on an understanding of production timelines\u003c/li\u003e\n\u003cli\u003eConduct extensive topical and competitive research and interpret user intent to produce best-in-class content briefs\u003c/li\u003e\n\u003cli\u003ePair keyword research with business data to inform recommendations\u003c/li\u003e\n\u003cli\u003eCraft and test SEO hypotheses\u003c/li\u003e\n\u003cli\u003eIdentify, quantify and manage SEO opportunities that would increase overall organic traffic and generate new qualified leads\u003c/li\u003e\n\u003cli\u003ePerform regular SEO audits and optimizing exercises\u003c/li\u003e\n\u003cli\u003eConsult and provide recommendations to an array of different internal teams\u003c/li\u003e\n\u003cli\u003eAssist in driving strategy and execution of Credible’s content optimization engine, ensuring our content ranks as high as possible at all times\u003c/li\u003e\n\u003cli\u003eConduct on-page analysis at scale to ensure proper keyword targeting for Credible pages\u003c/li\u003e\n\u003cli\u003eMonitor organic search performance of top competitors sites in our verticals.\u003c/li\u003e\n\u003cli\u003eDeliver recurring SEO performance reports, provide actionable insights for senior executives and stakeholders, collaborate on quarterly progress reviews and forecasts\u003c/li\u003e\n\u003cli\u003eStay up to date on industry trends and continually expand SEO knowledge\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eEducation and Experience:\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e6+ years of experience working in SEO, digital content, and/or marketing with proven results\u003c/li\u003e\n\u003cli\u003eAbility to strategize, plan, implement and monitor multiple projects independently\u003c/li\u003e\n\u003cli\u003eExperience quantifying the impact of your SEO recommendations, both before and after implementation\u003c/li\u003e\n\u003cli\u003eExperience with SEO software a (Google Search Console, Google Analytics, Ahrefs, SEMRush, ScreamingFrog, etc)\u003c/li\u003e\n\u003cli\u003eResourcefulness to research and seek out relevant information when needed\u003c/li\u003e\n\u003cli\u003eExperience writing content briefs and technical briefs for content production and technical projects\u003c/li\u003e\n\u003cli\u003eExcellent communication and interpersonal skills, with the ability to collaborate under pressure on time-critical initiatives\u003c/li\u003e\n\u003cli\u003ePosses a problem-solving, detail oriented and analytical mindset\u003c/li\u003e\n\u003cli\u003eAbility to inspect HTML and explain its impact to SEO\u003c/li\u003e\n\u003cli\u003eStrong command of the English language, including spelling and rules of composition and grammar\u003c/li\u003e\n\u003cli\u003eSuperior attention to detail, organization and strong project management skills\u003c/li\u003e\n\u003cli\u003eExperience managing at a minimum, hundreds of pages or more\u003c/li\u003e\n\u003cli\u003eExperience working within WordPress an

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