FAAC Technologies is one of the leading international Companies in the access automation, parking and access control business in both the residential and industrial sectors. With head offices in Bologna Italy, the group has 54 legal entities in 29 countries, over 3,600 employees and a turnover in excess of €600m.

Our UK business has 55+ years’ experience in the Automatic Door industry. In 2020, we were acquired by FAAC Group to continue to grow the Access Automation branch of the organisation. We install, maintain, repair and modernise automated entrance products for all types of facilities. Our experts offer systems and solutions tailored to end-users in retail, hospitality, healthcare, commercial and office facilities among others.

The role of a Service Engineer at FAAC Entrance Solutions UK is extremely varied, on a daily basis you will be responding to a variety of service call outs, completing fault finding & diagnosis on site, regular servicing of automatic pedestrian doors and participating in new system installs & updates.

Key responsibilities:

• Respond to calls for service as directed by the Planning team

• Fault finding and remedy faults within our customer service level agreements

• Maintenance, service and repair of auto pedestrian doors

• Control of spare parts

• Carry out PPM (planned preventative maintenance)

• Participate in new system installations and upgrades

• Carry out company documentation efficiently and on time where required

• Promote the cross sale of Company products where possible

• Being flexible and travel sometimes at short notice to response to urgent requests or extend hours to fix problems

Our employee benefits include:

• Competitive salary structure
• Overtime, call out and commission earning opportunities
• 25 days annual leave per year, plus statutory bank holidays
• Annual profit share bonus or competitive commission structure (dependant on the role)
• 4% employer contributed pension scheme
• 4x salary life assurance scheme
• Enhanced family leave pay
• Employee proactive healthcare
• Confidential employee assistance support line and access to free counselling
• BenefitHub - discount retail benefits platform
• Van stock and uniform
• Company events
• Free on-site office parking
• Complimentary office refreshments

In this role, you will manage the accounts assigned to maintain and grow overall revenue and profitability. You will develop combinations of sales increases with new accounts, sales with existing accounts, sales of new products, and sales of existing products. Central Midwest Territory: Louisiana, Arkansas, Minnesota, Iowa, North & South Dakota, Nebraska, Kansas, Oklahoma, Texas, Missouri and Illinois.

Other Responsibilities and Duties include but are not limited to:

• Develops and manages sales to meet the budget for the territory assigned.

• Manages sales to grow margin in alignment with or better than budget

• Develops and recommends product positioning and pricing strategy to produce the highest possible long-term market share.

• Establishes and maintains relationships with key strategic partners.

• Identifies gaps/opportunities in assigned territory for product needs, product positioning, market growth, new customers, customer consolidation,

• Establishes and maintains a consistent corporate image through all customers, team members, promotional events, and communications

• Develop methods to be able to implement recovery to budget if / when necessary

• Represents the company at trade association meetings to promote a product.

• Meets with key clients, assisting sales representatives with maintaining relationships and negotiating and closing deals.

• Analyzes and controls division expenditures to conform to budgetary requirements.

• Assists other departments where necessary to meet business objectives.

• Analyze sales data to determine gaps to plan, opportunities for sales, pricing strategies, and tactics for immediate action.

Requirements:

• Bachelor’s degree in engineering, marketing, business, economics, communications, and any equivalent education that demonstrates expertise in customer engagement.

• Proven experience as an Account Manager – target-driven and results-oriented

• Position requires 50-60% travel time (availability to be present at national and regional trade shows, visit customers regularly to establish relationships and update on new products/training or support customers where needed)

• Strategic Thinker and Negotiator

• Ability to build consensus and collaboration

• Excellent verbal and written communication skills

• Excellent interpersonal and presentation skills

• Occasional exertion of <50 lbs. of force (e.g., setting up for trade shows) may be required. Standard office equipment (e.g., computers, mobile devices, calculators, copiers, scanners) requires good manual dexterity.

• Proficient in technology and dealing with equipment and software

In this role, you will manage the accounts assigned to maintain and grow overall revenue and profitability. You will develop combinations of sales increases with new accounts, sales with existing accounts, sales of new products, and sales of existing products. Territory includes: Tennessee, North & South Carolina, Mississippi, Alabama, Georgia and Florida

Other Responsibilities and Duties include but are not limited to:

• Develops and manages sales to meet the budget for the territory assigned.

• Manages sales to grow margin in alignment with or better than budget

• Develops and recommends product positioning and pricing strategy to produce the highest possible long-term market share.

• Establishes and maintains relationships with key strategic partners.

• Identifies gaps/opportunities in assigned territory for product needs, product positioning, market growth, new customers, customer consolidation,

• Establishes and maintains a consistent corporate image through all customers, team members, promotional events, and communications

• Develop methods to be able to implement recovery to budget if / when necessary

• Represents the company at trade association meetings to promote a product.

• Meets with key clients, assisting sales representatives with maintaining relationships and negotiating and closing deals.

• Analyzes and controls division expenditures to conform to budgetary requirements.

• Assists other departments where necessary to meet business objectives.

• Analyze sales data to determine gaps to plan, opportunities for sales, pricing strategies, and tactics for immediate action.

Requirements:

• Bachelor’s degree in engineering, marketing, business, economics, communications, and any equivalent education that demonstrates expertise in customer engagement.

• Proven experience as an Account Manager – target-driven and results-oriented

• Position requires 50-60% travel time (availability to be present at national and regional trade shows, visit customers regularly to establish relationships and update on new products/training or support customers where needed)

• Strategic Thinker and Negotiator

• Ability to build consensus and collaboration

• Excellent verbal and written communication skills

• Excellent interpersonal and presentation skills

• Occasional exertion of <50 lbs. of force (e.g., setting up for trade shows) may be required. Standard office equipment (e.g., computers, mobile devices, calculators, copiers, scanners) requires good manual dexterity.

• Proficient in technology and dealing with equipment and software