Grand Canyon Resort Corp
Grand Canyon Resort Corp is hiring a Remote PT Cashier
HUALAPAI PREFERENCE
Position: Cashier – Gift Shop
Department: Grand Canyon West
Classification: Non-Exempt
Salary Range: H4
Supervisor: Gift Shop Supervisor
Disclaimer: Position Description is not meant to encompass all aspects of position, other duties may be assigned.
Position Summary:
Retail Cashiers are responsible for maintaining retail sales areas, utilizing POS systems to handle retail transactions, both cash and credit and answering questions from quests concerning Grand Canyon West locations and operations. Provides outstanding customer service at all times. Assists with the warehouse and inventory maintenance tasks.
Knowledge and Abilities:
- Ability to communicate well and interact with guests in a clear concise manner.
- Ability to provide outstanding customer service by providing prompt, courteous and helpful information to guests.
- Experience in use of POS systems and handling cash and credit transactions while following proper cash handling policies and procedures.
- Ability to reconcile cash drawer and end of day sales reports.
- Ability to work in a team environment, multi-task efficiently and maintain positive working relationships.
- Knowledge of Grand Canyon West locations, operations, Hualapai history and culture.
Duties & Responsibilities:
- Handle cash and credit retail transactions using the POS system.
- Responsible for assigned cash drawer and end of day balancing of cash and sales reports.
- Handle all transactions using proper cash control policies and procedures.
- Assist guests with questions they have concerning Grand Canyon West locations, operations, Hualapai history and culture. Provide outstanding customer service using high service standards.
- Assist with maintaining retail inventory and assist in warehouse, as directed.
- Perform other work-related duties as assigned.
- Qualifications:
- Good oral communication skills.
- Valid Driver’s License with clean driving record preferred.
- High School Diploma or GED.
- Ability to lift up to 25 pounds.
- Prior experience working with a POS system or cash handling preferred.
- Preference given to Hualapai Tribal members.
Working Conditions:
Typical retail environment with high transaction volume. May be required to lift 25 lb. merchandise boxes. Must be able to work varying schedules, weekends and holidays. Willingness to work in a remote location.
Grand Canyon Resort Corporation (GCRC) is wholly-owned by the Hualapai Tribe and is located in Peach Springs, Arizona. In 1988, the Hualapai Indian Tribe, which has occupied the land since 1883, established GCRC, welcoming millions of visitors each year to tour the area, including the nearby lodge, ranch, river rafting company and Grand Canyon West. To further increase tourism in the area, the Grand Canyon Skywalk was built in 2007. The Skywalk is a glass, horseshoe-shaped bridge that enables visitors to walk beyond the canyon walls at Grand Canyon West, suspending them 4,000 feet above the riverbed and providing an unparalleled view of this natural wonder.
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Grand Canyon Resort Corp is hiring a Remote Inventory Controlled Specialist Warehouse
HUALAPAI PREFERENCE
Position: Inventory Control Specialist/ Warehouse
Department: Grand Canyon West
Classification: Non-Exempt
Salary Range: H5
Supervisor: Procurement Manager
Disclaimer: Position Description is not meant to encompass all aspects of position, other duties may be assigned.
Position Summary:
Responsible for maintaining the retail, photo and office supply inventory for all of the Grand Canyon West locations. Receives stock, unpacks items, and maintains stock in stockrooms and storage facilities. Responsible for pricing of stock. When internal requisitions are received, fills orders. Informs appropriate individuals of low stock on hand in order to foster stock ordering at proper times. May prepare reports on inventories, price lists, stock on hand, shortages, rate of stock usage, etc. Takes physical inventory of stock on a regular scheduled basis throughout the year. Keeps storage areas clean and organized at all times. Examines items received to ensure they are not damaged and takes appropriate action, if needed. Provides outstanding customer service to internal customers. Assists with other procurement and related duties as assigned. Acts as a Hualapai ambassador at all times.
Duties & Responsibilities:
1. Responsible for maintaining the retail, photo, and office supply inventory for all of the Grand Canyon West locations.
2. Receive incoming stock, inspect for damages and verify order is correct. Handle data entry of received stock, unpack items and place into inventory.
3. Handle any adjustments for items not received or damaged items with vendors.
4. Fill internal requisitions for stock by pulling, entering in database and delivering items to proper locations. Inform appropriate individuals of low stock items to ensure stock levels are maintained.
5. Prepare reports on inventories, price lists, stock on hand, shortages and rate of stock usage, etc.
6. Take physical inventory on a regular basis, as scheduled, throughout the year balance to inventory records and adjust accordingly.
7. Keep storage areas clean, safe and organized at all times.
8. Perform other work-related duties as assigned.
Knowledge and Abilities:
1. Ability to communicate effectively in a clear concise manner, both orally and in writing.
2. Ability to effectively interact with external vendors and suppliers.
3. Ability to use computer and business software.
4. Good mathematical skills.
5. Ability to work in a team environment, multi-task efficiently and maintain positive working relationships.
6. Ability to stand, bend, walk, lift and carry up to 50 lbs. on a regular basis.
Qualifications:
1. Good oral and written communication skills.
2. Valid Driver’s License with clean driving record.
3. High School Diploma or GED.
4. Good mathematical skills.
5. Preference given to Hualapai Tribal members.
Working Conditions:
Must be able to work varying schedules, weekends and holidays. Must be able to stand, bend, walk, lift and carry up to 50 lbs. on a regular basis. Must be willing to work in an indoor and outdoor work environment with exposure to variable weather conditions. Must be able to work varying schedules, weekends and holidays. Must be willing work in remote locations and travel between remote work locations.
Revised: August 5, 2014
Applicant must pass a pre-employment drug screen and extensive background check may be required. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, sexual preference or physical disability. However, preference may be given to persons of Indian decent in accordance with Public law 88-353, Section 703 (7-2-71) and Public Law 93-638, Section 7B
Position: Inventory Control Specialist/ Warehouse
Department: Grand Canyon West
Classification: Non-Exempt
Salary Range: H5
Supervisor: Procurement Manager
Disclaimer: Position Description is not meant to encompass all aspects of position, other duties may be assigned.
Position Summary:
Responsible for maintaining the retail, photo and office supply inventory for all of the Grand Canyon West locations. Receives stock, unpacks items, and maintains stock in stockrooms and storage facilities. Responsible for pricing of stock. When internal requisitions are received, fills orders. Informs appropriate individuals of low stock on hand in order to foster stock ordering at proper times. May prepare reports on inventories, price lists, stock on hand, shortages, rate of stock usage, etc. Takes physical inventory of stock on a regular scheduled basis throughout the year. Keeps storage areas clean and organized at all times. Examines items received to ensure they are not damaged and takes appropriate action, if needed. Provides outstanding customer service to internal customers. Assists with other procurement and related duties as assigned. Acts as a Hualapai ambassador at all times.
Duties & Responsibilities:
1. Responsible for maintaining the retail, photo, and office supply inventory for all of the Grand Canyon West locations.
2. Receive incoming stock, inspect for damages and verify order is correct. Handle data entry of received stock, unpack items and place into inventory.
3. Handle any adjustments for items not received or damaged items with vendors.
4. Fill internal requisitions for stock by pulling, entering in database and delivering items to proper locations. Inform appropriate individuals of low stock items to ensure stock levels are maintained.
5. Prepare reports on inventories, price lists, stock on hand, shortages and rate of stock usage, etc.
6. Take physical inventory on a regular basis, as scheduled, throughout the year balance to inventory records and adjust accordingly.
7. Keep storage areas clean, safe and organized at all times.
8. Perform other work-related duties as assigned.
Knowledge and Abilities:
1. Ability to communicate effectively in a clear concise manner, both orally and in writing.
2. Ability to effectively interact with external vendors and suppliers.
3. Ability to use computer and business software.
4. Good mathematical skills.
5. Ability to work in a team environment, multi-task efficiently and maintain positive working relationships.
6. Ability to stand, bend, walk, lift and carry up to 50 lbs. on a regular basis.
Qualifications:
1. Good oral and written communication skills.
2. Valid Driver’s License with clean driving record.
3. High School Diploma or GED.
4. Good mathematical skills.
5. Preference given to Hualapai Tribal members.
Working Conditions:
Must be able to work varying schedules, weekends and holidays. Must be able to stand, bend, walk, lift and carry up to 50 lbs. on a regular basis. Must be willing to work in an indoor and outdoor work environment with exposure to variable weather conditions. Must be able to work varying schedules, weekends and holidays. Must be willing work in remote locations and travel between remote work locations.
Revised: August 5, 2014
Applicant must pass a pre-employment drug screen and extensive background check may be required. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, sexual preference or physical disability. However, preference may be given to persons of Indian decent in accordance with Public law 88-353, Section 703 (7-2-71) and Public Law 93-638, Section 7B
Grand Canyon Resort Corporation (GCRC) is wholly-owned by the Hualapai Tribe and is located in Peach Springs, Arizona. In 1988, the Hualapai Indian Tribe, which has occupied the land since 1883, established GCRC, welcoming millions of visitors each year to tour the area, including the nearby lodge, ranch, river rafting company and Grand Canyon West. To further increase tourism in the area, the Grand Canyon Skywalk was built in 2007. The Skywalk is a glass, horseshoe-shaped bridge that enables visitors to walk beyond the canyon walls at Grand Canyon West, suspending them 4,000 feet above the riverbed and providing an unparalleled view of this natural wonder.
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Grand Canyon Resort Corp is hiring a Remote Cash Room Clerk
HUALAPAI PREFERENCE
Position: Cash Room Clerk - GCW
Department: Grand Canyon West
Classification: Non-Exempt
Salary Range: H4
Supervisor: Director – Revenue – GCW
Disclaimer: Position Description is not meant to encompass all aspects of position, other duties may be assigned.
Position Summary:
Cash Room Clerks are responsible for handling of all cash in the GCW cash vaults. Responsible for counting of all currency coming into and leaving the cash vault from the Tour Counter or Retail areas and making cash drops to the Brinks’ machines. Responsible for petty cash fund disbursements and proper record keeping for all transactions. May also act as Receptionist for Grand Canyon West.
Knowledge and Abilities:
- Ability to communicate well in a clear concise manner and act as receptionist for incoming calls to Grand Canyon West.
- Knowledge of accounting software, use of computer and business software.
- Experience handling cash and managing petty cash funds.
- Ability to handle large cash volume, create and balance deposits and fill cash and coin orders coming into the cash vault.
- Ability to follow cash handling policies and procedures and recognize when improvements to practices might be feasible.
- Ability to work in a team environment, multi-task efficiently and maintain positive working relationships.
Duties & Responsibilities:
- Verify all money coming into the cash vault daily and prepare ‘banks’ for the following days’ operations.
- Verify cash vault on a daily basis and replenish currency needs with change orders to Peach Springs. Fill change orders made throughout the day.
- Responsible for use and disbursement from petty cash fund.
- Maintain files of daily sales reports from the Tour Counter and Retail sales.
- Act as receptionist for incoming calls to Grand Canyon West and transfer to appropriate individuals. Provide information to guests, if requested, concerning Grand Canyon West locations and operations.
- Maintain cash vault room supplies and order supplies for revenue centers.
- Communicates with Brinks’ office on any issues or needs associated with the Brinks’ drop machines.
- Perform other work-related duties as assigned.
- Qualifications:
- Good oral communication skills.
- Valid Driver’s License with clean driving record preferred.
- High School Diploma or GED.
- Previous accounting experience, preferably handling high volume cash activity or in a cash vault setting.
- Preference given to Hualapai Tribal members.
Working Conditions:
Must be able to work varying schedules, weekends and holidays. Typical office/retail environment with high cash handling volume. Willingness to work in a remote location.
Grand Canyon Resort Corporation (GCRC) is wholly-owned by the Hualapai Tribe and is located in Peach Springs, Arizona. In 1988, the Hualapai Indian Tribe, which has occupied the land since 1883, established GCRC, welcoming millions of visitors each year to tour the area, including the nearby lodge, ranch, river rafting company and Grand Canyon West. To further increase tourism in the area, the Grand Canyon Skywalk was built in 2007. The Skywalk is a glass, horseshoe-shaped bridge that enables visitors to walk beyond the canyon walls at Grand Canyon West, suspending them 4,000 feet above the riverbed and providing an unparalleled view of this natural wonder.
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Grand Canyon Resort Corp is hiring a Remote Food & Beverage Operations Manager
HUALAPAI PREFERENCE
Position: Food & Beverage Operations Manager - GCW
Department: Grand Canyon West
Classification: Non-Exempt
Salary Range: S4
Supervisor: Director — Food & Beverage
Disclaimer: Position Description is not meant to encompass all aspects of position, other duties may be assigned.
Position Summary:
Manages the Food & Beverage kitchen operation at Grand Canyon West. Responsible for services provided by the kitchen and ensures high quality standards for food production, speed of services, safety, facilities and guest satisfaction. Assists the Director — Food & Beverage with menu planning, ordering and inventory. Responsible for meal preparation, staff scheduling, sanitation practices and supervision of employees. Ensures employees are well trained and following sound health and sanitation policies and procedures at all time.
Knowledge and Abilities:
- Prior leadership experience in the Food & Beverage industry.
- Demonstrated ability to communicate well and interact with guests and staff in a clear concise manner. Ability to remain calm and focused under pressure.
- Demonstrated ability to lead, coach, train and develop Food & Beverage kitchen staff to ensure customer expectations are exceeded and handled promptly, accurately and courteously.
- Foster a team environment, multi-task efficiently and maintain positive working relationships.
- Demonstrated ability to handle all aspects of food handling, preparation and monitoring, using sound health and sanitation practices.
- Demonstrated ability to handle inventory control, ordering, stock levels and vendor management for Food & Beverage. Ability to identify equipment needs of the operation.
Duties & Responsibilities:
- Responsible for the Food & Beverage kitchen operations at Grand Canyon West.
- Ensure sound health and sanitation policies and procedures are followed at all times. Monitor quality, safety and guest services standards to ensure the highest quality of Service.
- Perform regular and timely Performance Evaluation discussions and documentation with members of team and promote team environment while providing individual growth opportunities for Direct Reports. Hold supervisors accountable for completing Performance Evaluations and discussions.
- Assist Director in developing, communicating and implementing Food & Beverage policies and procedures. Monitors policies and procedures, watching for the possible need to change in order to improve or meet company objectives.
- Assist with the annual budget, monitor Food and Beverage expenses to ensure company goals are met.
- Act as Manager on Duty (MOD) as assigned.
- Ensure all communications are shared with employees in a timely and accurate manner, as appropriate.
- Foster a team environment, multi-task efficiently and maintain positive working relationships.
- Assist Director with menu planning, ordering and inventory. Responsible for meal preparation, staff scheduling, sanitation practices and supervision of kitchen employees.
- Monitor and maintain stock inventory as well as equipment used in Food & Beverage operation.
- Keep the Director — Food & Beverage apprised of all issues and informed on all Food & Beverage concerns. Fill in for Director in their absence.
- Perform other work-related duties as assigned.
- Assist Supervisors with Disciplinary Process and Terminations.
- Ensure Food & Beverage operations are running smooth by being out in the field.
Qualifications:
- Good oral and written communication skills and strong interpersonal skills.
- Valid Driver's License with clean driving record.
- High School Diploma or GED.
- Prior Leadership experience in the cooking and serving industry. Restaurant or fast food industry preferred.
- Current ServSafe Certification.
- Preference given to Hualapai Tribal member.
Working Conditions:
- Kitchen environment with exposure to heat. Must be able to work varying schedules, weekends
- and holidays. Willingness to work in a remote location.
Grand Canyon Resort Corporation (GCRC) is wholly-owned by the Hualapai Tribe and is located in Peach Springs, Arizona. In 1988, the Hualapai Indian Tribe, which has occupied the land since 1883, established GCRC, welcoming millions of visitors each year to tour the area, including the nearby lodge, ranch, river rafting company and Grand Canyon West. To further increase tourism in the area, the Grand Canyon Skywalk was built in 2007. The Skywalk is a glass, horseshoe-shaped bridge that enables visitors to walk beyond the canyon walls at Grand Canyon West, suspending them 4,000 feet above the riverbed and providing an unparalleled view of this natural wonder.
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Grand Canyon Resort Corp is hiring a Remote Food Handler and Cook
HUALAPAI PREFERENCE
Future Position
Position: Food Handler/Cook - GCW
Department: Grand Canyon West
Classification: Non-Exempt
Salary Range: H4
Supervisor: Food & Beverage Supervisor
Disclaimer: Position Description is not meant to encompass all aspects of position, other duties may be assigned.
Position Summary:
Food Handlers/Cooks are responsible for production of food products in a safe and healthy manner, using proper food handling and sanitation procedures. May be assigned to a number of locations at Grand Canyon West.
Knowledge and Abilities:
- Experience in preparing food while observing sound health and sanitation practices.
- Ability to communicate well and interact with guests in a clear concise manner.
- Ability to provide outstanding customer service by providing prompt, courteous and helpful service and information to guests.
- Ability to load and unload delivery trucks and handle inventory of items required by Food & Beverage.
- Ability to handle cash and follow all cash handling policies and procedures.
- Ability to work in a team environment, multi-task efficiently and maintain positive working relationships.
- Ability to perform custodial tasks such as washing dishes, sweeping, trash collection, bus tables and mopping of floors.
Duties & Responsibilities:
- In the kitchen, prepares meals and food items, while observing sound health and sanitation practices such as proper hand washing, avoiding cross contamination, monitoring food temperatures and proper sanitation of utensils and cooking surfaces. Completes temperature or stock logs.
- If working on the serving line, observes stock levels of food items and notifies appropriate staff. Provides outstanding customer service to guests.
- Washes dishes, sweeps floor, bus tables, handles trash collection and mops floors as assigned throughout shift.
- May handle cash registers, following proper cash handling policies and procedures.
- Loads and unloads delivery trucks and handles inventory of Food & Beverage items.
- Perform other work-related duties as assigned.
Qualifications:
- Good oral communication skills.
- Valid Driver’s License with clean driving record.
- High School Diploma or GED.
- Ability to lift up to 50 pounds.
- Prior cooking and serving experience working in fast food or a restaurant.
- Current Food Handlers’ card.
- Preference given to Hualapai Tribal members.
Working Conditions:
Kitchen environment with exposure to heat. Must be able to work extended periods while standing. Must be able to lift 50 lbs. Must be able to work varying schedules, weekends and holidays. Willingness to work in remote location.
Applicant must pass a pre-employment drug screen and extensive background check may be required. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, sexual orientation or physical disability. However, preference may be given to persons of Indian decent in accordance with Public law 88-353, Section 703 (7-2-71) and Public Law 93-638, Section 7B
Grand Canyon Resort Corporation (GCRC) is wholly-owned by the Hualapai Tribe and is located in Peach Springs, Arizona. In 1988, the Hualapai Indian Tribe, which has occupied the land since 1883, established GCRC, welcoming millions of visitors each year to tour the area, including the nearby lodge, ranch, river rafting company and Grand Canyon West. To further increase tourism in the area, the Grand Canyon Skywalk was built in 2007. The Skywalk is a glass, horseshoe-shaped bridge that enables visitors to walk beyond the canyon walls at Grand Canyon West, suspending them 4,000 feet above the riverbed and providing an unparalleled view of this natural wonder.
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Grand Canyon Resort Corp is hiring a Remote IT Deskside Technician
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
HUALAPAI PREFERENCE
Position: Deskside Technician
Department: IT
Classification: Non-Exempt
Salary Range: NE5
Supervisor: Director of Information Technology
Disclaimer: Position Description is not meant to encompass all aspects of position; other duties may be assigned.
Position Summary:
The Deskside Technician’s role is to provide a single point of contact for end users to receive support and maintenance within the organization’s end-user computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all end-user devices and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by remote tools, by telephone, or via chat) in a timely and accurate fashion, and provide end-user assistance where required.
Duties & Responsibilities:
1. Assist in developing long-term strategies and capacity planning for meeting future end-user device needs.
2. Able to support a variety of devices at our primary office and at all remote business locations.
3. Conduct research on end-user devices in support of standardization and procurement efforts. Evaluate and recommend products for purchase.
4. Write technical specification for purchase of end-user devices and related products.
5. Perform onsite analysis, diagnosis, and resolution of complex computer problems for end users, and recommend and implement corrective solutions, including offsite repair for remote users as needed.
6. Accurately document instances of equipment failure, repair installation and removal, as well as moves and changes.
7. Record and manage equipment sent to repair depots for equipment under warranty or service contract.
8. Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in order to deliver required deskside service levels.
9. Assess the need for and implement performance upgrades to end-user devices based on software technical specifications.
10. Collaborate with LAN technicians/network administrators to ensure efficient operation of the company’s end-user computing environment.
11. When required, administer and resolve issues with associated end-user workstation networking software products.
12. Receive and respond to incoming calls, service desk tickets, email, or chat regarding equipment incidents.
13. Answer to and perform moves, adds, and changes (MAC) requests as they are submitted by line managers.
14. Ensure that physical deskside connections (RJ-45 Ethernet jacks, RJ-11 telephone modem jacks, connectors between PCs and servers, etc.) are in proper working order.
15. Prepare tests and applications for monitoring desktop performance, and then provide performance statistics and reports.
16. Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring end-user device operations.
17. Develop and maintain an inventory of all monitors, keyboards, hard drives, network cards, and other components and equipment as needed.
18. If necessary, liaise with third-party support and equipment vendors.
19. Contribute to a positive and productive team environment and assist co workers in handling issues or difficult or unhappy guests, both internal and external.
20. Ensure that all communications are shared with team members in a timely and accurate manner, as appropriate.
21. Keep the Director of IT apprised of all issues and concerns.
22. Perform other work-related duties as assigned.
Knowledge and Abilities:
1. Excellent technical knowledge of hardware and PC internal components.
2. Demonstrated ability to take a hands-on approach to the troubleshooting process.
3. Working technical knowledge of current protocols, operating systems, and standards.
4. Ability to operate tools, components, and peripheral accessories.
5. Ability to read and understand technical manuals, procedural documentation, and OEM guidelines.
6. Ability to research into PC issues and products as required.
7. Strong written and oral communication skills, as well as interpersonal skills and relationship building techniques.
8. Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment.
9. Demonstrated ability to communicate in a clear, concise manner and handle escalated issues or team members/guests that are not happy. Ability to remain calm and focused under pressure.
10. Demonstrated ability to participate in a team environment, multi-task efficiently and maintain positive working relationships. Excellent organizational skills.
11. Knowledge of Grand Canyon West locations and operations, Hualapai River Running and Hualapai history and culture.
Qualifications:
1. Bachelor’s degree in computer science, business administration, or another related field, required.
2. Minimum of two (2) years experience in an Information Technology or Information Systems department at an organization with multiple remote business locations, required.
3. In lieu of a Bachelor’s degree, minimum five (5) years experience in an Information Technology or Information Systems department at an organization with multiple remote business locations, required.
4. Ability to work effectively and efficiently both as an individual and as part of a team.
5. Strong verbal and written communication skills, as well as strong interpersonal and organizational skills.
6. Experience working for a Tribal entity, preferred.
7. Preference given to Hualapai Tribal members.
Physical Demands:
1. While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, bend for extended periods; reach with hands and arms; talk and listen on a regular basis.
2. The Team Member must be able to concentrate for prolonged periods.
3. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.
4. The Team Member must be able to communicate effectively in person or using telecommunications equipment.
5. Must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone, and calculator.
6. Frequently lift and/or move up to 30 lbs.
Conditions of Employment:
1. Must be able to provide authorization to work in the United States.
2. Must be at least 18 years of age.
3. Must possess a valid drivers license with a clean driving record, and be able to obtain approval to operate a company vehicle.
4. Must be available to work on-call 30 days per month.
5. Must comply with the GCRC Team Member Handbook, internal policies and procedures, and all rules and regulations set within GCRC and the Tribe.
Working Conditions:
Work environment will be an indoor restaurant and office setting, with occasional assignments in outdoor environments in multiple business locations. This will involve exposure to extreme weather conditions including, but not limited to: heat, cold, wind, rain, and snow. Occasional travel (local and statewide) for meetings, assignments, and regular job tasks. Extended and irregular hours, evenings, weekends, and holidays may be needed on occasion to meet business needs. Must be able to perform under pressure and work under stressful conditions. May be exposed to the risks associated in attempting to resolve issues with irate Team Members, both current and former.
Compensation: $20.85 per hour
Grand Canyon Resort Corporation (GCRC) is wholly-owned by the Hualapai Tribe and is located in Peach Springs, Arizona. In 1988, the Hualapai Indian Tribe, which has occupied the land since 1883, established GCRC, welcoming millions of visitors each year to tour the area, including the nearby lodge, ranch, river rafting company and Grand Canyon West. To further increase tourism in the area, the Grand Canyon Skywalk was built in 2007. The Skywalk is a glass, horseshoe-shaped bridge that enables visitors to walk beyond the canyon walls at Grand Canyon West, suspending them 4,000 feet above the riverbed and providing an unparalleled view of this natural wonder.
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Grand Canyon Resort Corp is hiring a Remote Airport Operations Specialist
HUALAPAI PREFERENCE
Position: Airport Operations Specialist
Department: Airport
Classification: Non-Exempt
Salary Range: H5
Supervisor: Lead Airport Operations Specialist
OPEN UNTIL FILLED
Disclaimer: Job description does not encompass all aspects of the position; other duties may be assigned.
Position Summary:
Primary responsibility is to provide Maintenance and other support services to the Grand Canyon West Airport; secondary responsibility is to provide aid in emergency situations. Typical duties include painting, grounds keeping, mowing, road repair, heavy equipment operation and maintenance, repair of runways and airport facilities and snow removal. Interpret operating, maintenance and repair manuals. Provide quality customer service while following OSHA procedures and policies. Airport communications, airport driving, and compliance with FAA regulations. Remaining certified and providing Airport Rescue Firefighting services when needed. Participate in training regularly; both required and optional certifications provided by the company require a signed training agreement.
Duties & Responsibilities:
- Suggest recommendations to Lead on progress improvements for progressive maintenance programs.
- Perform maintenance and repair of equipment, structures, vehicles, machinery and runways at the Grand Canyon West Airport. This may include painting, grounds keeping, mowing, road repair, snow removal, heavy equipment operation and maintenance, repair of runways, lights, signage and airport facilities. Operate heavy equipment during execution of duties.
- Monitor the condition, identify repair needs and maintain logs of maintenance and repair activities for equipment, machinery, vehicles, runways and structures.
- Interpret and translate into action information provided by maintenance and repair manuals, either online or in the physical manuals.
- Read, interpret and apply the policies, procedures, laws, codes and regulations to assigned programs and functions related to the Airport and emergency services.
- Complete Airport Firefighting and Rescue training, participating in annual fire drills.
- Attend FAA/AAAE Basic Airport Safety and Operations Specialist School or equivalent in-house program.
- May be required to aid in emergency situations.
- Maintain maintenance equipment in a clean, safe and operable condition.
- Label, dilute and use all chemicals in a proper manner. Always follow OSHA policies and procedures.
- Answer visitor/tourists questions, gives directions, share information about GCW, the Hualapai history and culture, etc.
- Perform other work-related duties as assigned.
- Knowledge and Abilities:
- Two or more years of general maintenance experience required.
- Ability to physically complete and have the knowledge to perform maintenance, repair, firefighting and rescue duties. Ability to operate heavy equipment in performing duties.
- Ability to read and understand operating, maintenance and repair manuals for equipment, machinery and all maintenance services offered. Some of this information may be obtained through online methods.
- Ability to communicate effectively and operate a variety of radio and communications equipment.
- Ability to monitor, complete reports and take corrective action concerning the condition and maintenance of equipment, machinery, vehicles, runways and structures.
- Ability to take and pass required training classes.
- Ability to work in a team environment and establish and maintain positive working relationships. Good client/customer service skills and the ability to work independently as well as in support of the group effort.
- Ability to multi-task and work in a fast-paced environment.
Minimum Qualifications:
- Two years general maintenance experience.
- Must be willing to attend Airport Rescue Firefighting training.
- Pass all required educational courses on a timely basis throughout employment.
- Good oral communication skills.
- Valid Driver’s License with clean driving record.
- High School Diploma or GED.
Preferred Qualifications:
- Airport experience.
- Specific training and/or certifications (diesel mechanic, electrical, plumbing, etc.).
- Three or more years of general maintenance experience.
- OSHA Certifications.
- Willingness to participate in additional cross-training either on own time or training provided by company (EMT, Rope Rescue, etc.).
- Preference given to Hualapai.
Working Conditions:
Position requires ability to work indoors as well as in outdoor environment for long periods of time, regardless of weather conditions. Must be able to routinely walk, stand, bend and carry items weighing up to 100 lbs. as part of duties. Must be able to work varying schedules, weekends and holidays. Willingness to work in remote location.
Grand Canyon Resort Corporation (GCRC) is wholly-owned by the Hualapai Tribe and is located in Peach Springs, Arizona. In 1988, the Hualapai Indian Tribe, which has occupied the land since 1883, established GCRC, welcoming millions of visitors each year to tour the area, including the nearby lodge, ranch, river rafting company and Grand Canyon West. To further increase tourism in the area, the Grand Canyon Skywalk was built in 2007. The Skywalk is a glass, horseshoe-shaped bridge that enables visitors to walk beyond the canyon walls at Grand Canyon West, suspending them 4,000 feet above the riverbed and providing an unparalleled view of this natural wonder.
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Grand Canyon Resort Corp is hiring a Remote F&B Supervisor
HUALAPAI PREFERENCE
Position: Food & Beverage Supervisor - GCW
Department: Grand Canyon West
Classification: Non-Exempt
Salary Range: H5
Supervisor: Food & Beverage Manager or Director
Disclaimer: Position Description is not meant to encompass all aspects of position, other duties may be assigned.
Position Summary:
Supervises a team of Food Handlers/Cooks who are responsible for production of food products in a safe and healthy manner, using proper food handling and sanitation procedures. May be assigned to a number of locations at Grand Canyon West. Ensures that the team is providing outstanding and prompt customer service at all times and is providing information in a courteous, friendly and personable manner. Responsible for coordinating daily work schedules of team.
Knowledge and Abilities:
- Demonstrated ability to communicate well and interact with guests and staff in a clear concise manner providing prompt, outstanding customer service.
- Ability to lead, coach, train and develop Food Handlers – Cooks in all aspects of their jobs. Foster a team environment, multi-task efficiently and maintain positive working relationships.
- Demonstrated ability to handle all aspects of food handling, preparation and monitoring, using sound health and sanitation practices.
- Demonstrated ability to handle inventory, ordering, stock levels and vendor management for Food & Beverage.
- Demonstrated ability to handle cash and follow all proper cash handling policies and procedures.
- Demonstrated ability to handle difficult guest relation situations.
- Ability to work with appropriate, related computer software.
Duties & Responsibilities:
- Direct supervision of Food Handlers/Cooks. Coordinate daily work schedules of Food Handlers/Cooks to ensure all GCW locations are covered.
- Ensure sound health and sanitation policies and procedures are followed at all times. Monitor food temperature checks and completion of logs reporting time and temperatures.
- Ensure high food quality standards and that customers are receiving prompt and courteous service.
- Manage difficult guest relations situations.
- Perform regular and timely Performance Evaluation discussions and documentation with members of team and promote team environment while providing individual growth opportunities for Direct Reports.
- Lead, coach, train, develop and motivate team members in all aspects of their jobs.
- Responsible for Food & Beverage inventory, stock levels, ordering and vendor management.
- Ensure all communications are shared with employees in a timely and accurate manner, as appropriate.
- Foster a team environment, multi-task efficiently and maintain positive working relationships.
- Keep the Manager apprised of all issues and fill in for Manager in their absence.
- Perform other work-related duties as assigned.
Qualifications:
- Good oral and written communication skills and strong interpersonal skills.
- Valid Driver’s License with clean driving record.
- High School Diploma or GED.
- Prior experience in the cooking and serving industry, restaurant or fast food industry preferred. Cash handling and customer service experience preferred.
- Current Food Handlers’ card.
- Preference given to Hualapai Tribal members.
Working Conditions:
Kitchen environment with exposure to heat. Must be able to work extended periods while standing. Must be able to work varying schedules, weekends and holidays. Willingness to work in remote location.
Applicant must pass a pre-employment drug screen and extensive background check may be required. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, sexual orientation or physical disability. However, preference may be given to persons of Indian descent in accordance with Public law 88-353, Section 703 (7-2-71) and Public Law 93-638, Section 7B
Grand Canyon Resort Corporation (GCRC) is wholly-owned by the Hualapai Tribe and is located in Peach Springs, Arizona. In 1988, the Hualapai Indian Tribe, which has occupied the land since 1883, established GCRC, welcoming millions of visitors each year to tour the area, including the nearby lodge, ranch, river rafting company and Grand Canyon West. To further increase tourism in the area, the Grand Canyon Skywalk was built in 2007. The Skywalk is a glass, horseshoe-shaped bridge that enables visitors to walk beyond the canyon walls at Grand Canyon West, suspending them 4,000 feet above the riverbed and providing an unparalleled view of this natural wonder.
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Grand Canyon Resort Corp is hiring a Remote Gift Shop Supervisor
HUALAPAI PREFERENCE
Position: Gift Shop Supervisor - GCW
Department: Grand Canyon West
Classification: Non-Exempt
Salary Range: H5
Supervisor: Manager - Gift Shop and Tour Counter
Disclaimer: Position Description is not meant to encompass all aspects of position, other duties may be assigned.
Position Summary:
Supervises a team of Retail Cashiers with the responsibility of maintaining the retail sales areas, utilizing POS systems to handle retail transactions, both cash and credit, and answering questions from quests concerning Grand Canyon West locations and operations. Ensures that the team is providing outstanding customer service at all times and acts as a Hualapai ambassador. Responsible for retail merchandise on the floor and in the warehouse, including ordering, stocking, maintaining and pricing. Ensures proper cash handling, balancing and end of day reports are completed accurately and promptly by team members.
Knowledge and Abilities:
- Demonstrated ability to communicate well and interact with guests and employees in a clear, concise manner.
- Demonstrated ability to provide, train and promote outstanding customer service by team members.
- Experience in use of POS systems, handling cash and credit transactions while following proper cash handling policies and procedures and ability to train new employees in all retail areas.
- Ability to lead, coach, train, develop and motivate retail employees.
- Demonstrated ability to foster a team environment, multi-task efficiently and maintain positive working relationships.
- Knowledge of Grand Canyon West locations, operations, Hualapai history and culture.
Duties & Responsibilities:
- Direct supervision of Retail Cashiers.
- Responsible for teams’ proper cash and credit handling policies and procedures, completion of daily cash and sales reports, use of POS systems and merchandise handling procedures.
- Perform regular and timely Performance Evaluation discussions and documentation with members of team and promote team environment while providing individual growth opportunities for Direct Reports.
- Assist guests with questions they have concerning Grand Canyon West locations, operations, Hualapai history and culture. Provide and promote outstanding customer service using high service standards.
- Responsible for maintaining retail inventory, including ordering, stocking, maintaining and pricing.
- Foster a team environment, multi-task efficiently and maintain positive working relationships.
- Ensure employees are receiving training on POS system, proper cash handling policies and procedures and outstanding customer service.
- Ensure that all communications are shared with employees in a timely and accurate manner, as appropriate.
- Keep the Revenue Director - GCW apprised of all issues and concerns.
- Perform other work-related duties as assigned.
Qualifications:
- Good oral and written communication skills and strong interpersonal skills.
- Valid Driver’s License with clean driving record preferred.
- High School Diploma or GED.
- Ability to lift up to 25 pounds.
- Prior retail sales experience working with a POS system.
- Preference given to Hualapai. Tribal members.
Working Conditions:
- Typical retail environment with high transaction volume
- May be required to lift 25 lb. merchandise boxes
- Must be able to work varying schedules, weekends and holidays, Willingness to work in a remote location
Applicant must pass a pre-employment drug screen and extensive background check may be required. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, sexual orientation or physical disability. However, preference may be given to persons of Indian decent in accordance with Public law 88-353, Section 703 (7-2-71) and Public Law 93-638, Section 7B
Grand Canyon Resort Corporation (GCRC) is wholly-owned by the Hualapai Tribe and is located in Peach Springs, Arizona. In 1988, the Hualapai Indian Tribe, which has occupied the land since 1883, established GCRC, welcoming millions of visitors each year to tour the area, including the nearby lodge, ranch, river rafting company and Grand Canyon West. To further increase tourism in the area, the Grand Canyon Skywalk was built in 2007. The Skywalk is a glass, horseshoe-shaped bridge that enables visitors to walk beyond the canyon walls at Grand Canyon West, suspending them 4,000 feet above the riverbed and providing an unparalleled view of this natural wonder.
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Grand Canyon Resort Corp is hiring a Remote Airport EMS/Firefighter
Benefits:
- 401(k)
- Health insurance
- Paid time off
HUALAPAI PREFERENCE
Position: Airport EMS/Firefighter
Department: Airport
Classification: Non-Exempt
Salary Range: H5
Supervisor: Lead Airport EMS/Firefighter
OPEN UNTIL FILLED
Disclaimer: Job description does not encompass all job aspects; other duties may be assigned.
Position Summary:
Provide first-aid and emergency response for all Grand Canyon West facilities. Assess injuries, administer emergency medical care and transport injured or sick persons to proper facilities. Control and extinguish fires or respond to emergency situations where life, property or environment is at risk. Duties may include fire prevention, hazardous material response, search and rescue and disaster assistance. Operate all emergency response vehicles and monitor vehicle fluid levels. Keep vehicles clean and sanitized after use. Maintain appropriate records and reports. Perform many difficult tasks in hazardous conditions.
Knowledge and Abilities:
- Ability to communicate effectively both orally and in writing. Ability to give clear, concise directions or information, be easily understood and record and generate reports accurately.
- Ability to function calmly and stay focused in crisis or emergency situations.
- Ability to perform tasks in difficult and hazardous situations. Ability to lift heavy loads, pull hose, climb ladders, work at heights and in confined spaces.
- Ability to maintain and drive emergency vehicles and operate equipment, such as defibrillators used in execution of duties.
- Proficient in firefighting skills and EMT skills relevant to National and Arizona State certification levels. Must maintain an EMT-B certification which is Nationally recognized and State of Arizona. Must maintain a valid AZ Health Division EMT certification. Knowledge of aircraft emergency response.
- Ability to administer first aid treatment or life support care to sick or injured persons in a non-hospital setting.
- Ability to provide outstanding customer and personal services while comforting and reassuring patients.
- Ability to work in a team environment, multi-task efficiently and maintain positive working relationships. Work in close quarters during 56 hour shifts.
- Knowledge of Grand Canyon West locations and operations.
Duties & Responsibilities:
- Respond to all emergency and non-emergency situations. Assess nature and extent of illness or injuries, administer emergency medical care and transport injured or sick persons, if required.
- Clean and maintain station, apparatus and vehicles. Ensure emergency vehicles are fueled and that the proper tools, supplies and medical equipment are on board at all times. Identify needed repairs or existing safety hazards.
- Complete and maintain proper records and reports for response situations as well as equipment and vehicles used.
- Understand the Incident Command System (ICS) and the fire scene accountability system Standard Operating Guideline as adopted at Grand Canyon West. Responsible for knowing the layout, physical conditions, locations and target hazards of Grand Canyon West.
- Determine best method for attack, control and extinguishing of fires. Use appropriate fire suppression techniques and equipment.
- Attend training classes and maintain proficiency to keep current certification licensure and keep abreast of new developments in the field.
- Perform other work-related duties as assigned.
- Required Qualifications:
- Nationally Registered Emergency Medical Technician (NREMT)
- State Certified EMT-B.
- High School Diploma or GED.
- Valid Driver’s License with clean driving record.
- Clean criminal background with no felony convictions.
- Good oral and verbal communication skills and strong interpersonal skills.
Preferred Qualifications:
- Firefighter I & II.
- Experience as an EMT or Paramedic & Firefighter.
- ARFF Certification.
- FEMA NIMS ICS Certifications.
- Willingness to participate in additional cross-training either on own time or training provided by company (EMT, Rope Rescue, etc.).
- Preference given to Hualapai Tribal members.
Working Conditions:
Physically demanding environment requiring a level of good health and physical fitness. Must be able to lift weight exceeding 50 lbs. May be required to perform duties in extremely hazardous conditions. Must be able to work varying schedules, weekends and holidays. Willingness to work in remote location.
Grand Canyon Resort Corporation (GCRC) is wholly-owned by the Hualapai Tribe and is located in Peach Springs, Arizona. In 1988, the Hualapai Indian Tribe, which has occupied the land since 1883, established GCRC, welcoming millions of visitors each year to tour the area, including the nearby lodge, ranch, river rafting company and Grand Canyon West. To further increase tourism in the area, the Grand Canyon Skywalk was built in 2007. The Skywalk is a glass, horseshoe-shaped bridge that enables visitors to walk beyond the canyon walls at Grand Canyon West, suspending them 4,000 feet above the riverbed and providing an unparalleled view of this natural wonder.
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Grand Canyon Resort Corp is hiring a Remote Lead Food Handler and Cook
HUALAPAI PREFERENCE
Position: Lead Food Handler/Cook - GCW
Department: Grand Canyon West
Classification: Non-Exempt
Salary Range: H5
Supervisor: Food & Beverage Supervisor
Disclaimer: Position Description is not meant to encompass all aspects of position, other duties may be assigned.
Position Summary:
Lead Food Handlers/Cooks are responsible for production of food products in a safe and healthy manner, using proper food handling and sanitation procedures. May be assigned to a number of locations at Grand Canyon West. Oversee a shift operation and assist supervisor in directing work of Food Handlers – Cooks. Act as role model for employees and provide training to new employees.
Knowledge and Abilities:
- Experience in preparing food while observing sound health and sanitation practices.
- Demonstrated ability to communicate well and interact with guests and other employees in a clear concise manner.
- Demonstrated ability to provide outstanding customer service by providing prompt, courteous and helpful service and information to guests.
- Ability to load and unload delivery trucks and handle inventory of items required by Food & Beverage. Ability to monitor and maintain proper levels of stock.
- Demonstrate ability to handle cash and follow all cash handling policies and procedures.
- Demonstrated ability to work in and foster a team environment, multi-task efficiently and maintain positive working relationships.
- Ability to perform custodial tasks such as washing dishes, sweeping, trash collection, bus tables and mopping of floors.
- Ability to train new employees.
Duties & Responsibilities:
- In the kitchen, prepares meals and food items, while observing sound health and sanitation practices such as proper hand washing, avoiding cross contamination, monitoring food temperatures and proper sanitation of utensils and cooking surfaces. Completes temperature or stock logs. Ensure that work is being handled properly and high quality standards are maintained.
- If working on the serving line, observes stock levels of food items and notifies appropriate staff. Provides outstanding customer service to guests.
- Washes dishes, sweeps floor, bus tables, handles trash collection and mops floors as assigned throughout shift.
- May handle cash registers, following proper cash handling policies and procedures. May be responsible for cash drawer security.
- Loads and unloads delivery trucks and handles inventory of Food & Beverage items. Maintains proper level of stock for dry and perishable items.
- Assists in training new employees in all policies and procedures, ensuring sound health and sanitation practices are being followed.
- Fosters a team environment, multi-task efficiently and maintain positive working relationships.
- Perform other work-related duties as assigned.
Qualifications:
- Good oral communication skills.
- Valid Driver’s License with clean driving record.
- High School Diploma or GED.
- Ability to lift up to 50 pounds.
- Prior cooking and serving experience working in fast food, restaurant or as a Food Handler at GCW. Cash handling experience preferred.
- Current Food Handlers’ card.
- Preference given to Hualapai Tribal members.
Working Conditions:
Kitchen environment with exposure to heat. Must be able to work extended periods while standing. Must be able to lift 50 lbs. Must be able to work varying schedules, weekends and holidays. Willingness to work in remote location.
Applicant must pass a pre-employment drug screen and extensive background check may be required. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, sexual orientation or physical disability. However, preference may be given to persons of Indian decent in accordance with Public law 88-353, Section 703 (7-2-71) and Public Law 93-638, Section 7B
Grand Canyon Resort Corporation (GCRC) is wholly-owned by the Hualapai Tribe and is located in Peach Springs, Arizona. In 1988, the Hualapai Indian Tribe, which has occupied the land since 1883, established GCRC, welcoming millions of visitors each year to tour the area, including the nearby lodge, ranch, river rafting company and Grand Canyon West. To further increase tourism in the area, the Grand Canyon Skywalk was built in 2007. The Skywalk is a glass, horseshoe-shaped bridge that enables visitors to walk beyond the canyon walls at Grand Canyon West, suspending them 4,000 feet above the riverbed and providing an unparalleled view of this natural wonder.
See more jobs at Grand Canyon Resort Corp