The Industrial Engineer / Project Manager supports operations to optimize operational performance to achieve desired financial and service results including project management, implementation, Training, go live support and technical support. Must ensure excellent customer relations, as well as engage in high-priority interactions with clients. Additionally, expand and apply standard methodologies, including configure Work Flows for the customers and their businesses. Also, responsible for ensuring a smooth, effective operation of multiple concurrent projects across a diverse client base. This position is fully remote

• Work with Customers developing operation Work Flows for the customers and their businesses
• Develop detailed communication plans and execution to clients to ensure timely status reports and clear communication
• Work within the company to ensure that all operational functions are aligned with company objectives and client needs
• Prioritize professional service projects by value-add, ROI potential, and impact on technical resources.
• Ensure tight management, customer communications, and expectation setting for customer deployments

• Assures customer SLA’s and other service requirements are achieved
• Provide client support during “Go-Live” of each project, evaluate results, and create “lessons learned”
• Perform various tests on process with help of test cases and prepare documents for same and coordinate with manager to resolve all issues within required timeframe and inform management of any delays.
• Collaborate with development team to design new programs if needed for all client implementation activities and manage all communication with department to resolve all issues
• Perform research on all client issues and document all findings and implement all technical activities needed to support and optimize client operations
• Prepare and maintain all technical and business documents and collaborate with clients and JASCI to provide support to all issues

• Establish all technical project requirements and maintain effective professional relationships with all clients and organize all project materials
• Assist clients to monitor all software implementation lifecycle and assist if appropriate customization is needed for a client
• Train client technical staff on all hardware and software issues and identify all issues in processes and provide solutions for same

Qualifications

• Cloud SaaS deployment model experience Plus
• Project Management Skills
• Strong leadership and interpersonal skills
• The ability to quickly learn new concepts and technologies and convert them into customer solutions.
• Direct customer facing and implementation delivery experience in a Consulting or Professional Services organization
• Bachelor’s Degree in Industrial Engineering, Supply Chain Management, Business or related field; Masters/MBA is a plus
• Familiarity with emerging technologies and applications in relation to business processes.
• Must show a commitment to customer satisfaction

Competitive

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The Industrial Engineer supports operations to optimize operational performance to achieve desired financial and service results including project management, implementation, Training, go live support and technical support. Must ensure excellent customer relations, as well as engage in high-priority interactions with clients. Additionally, expand and apply standard methodologies, including configure Work Flows for the customers and their businesses. Also, responsible for ensuring a smooth, effective operation of multiple concurrent projects across a diverse client base. This position is fully remote

• Work with Customers developing operation Work Flows for the customers and their businesses
• Develop detailed communication plans and execution to clients to ensure timely status reports and clear communication
• Work within the company to ensure that all operational functions are aligned with company objectives and client needs
• Prioritize professional service projects by value-add, ROI potential, and impact on technical resources.
• Ensure tight management, customer communications, and expectation setting for customer deployments

• Assures customer SLA’s and other service requirements are achieved
• Provide client support during “Go-Live” of each project, evaluate results, and create “lessons learned”
• Perform various tests on process with help of test cases and prepare documents for same and coordinate with manager to resolve all issues within required timeframe and inform management of any delays.
• Collaborate with development team to design new programs if needed for all client implementation activities and manage all communication with department to resolve all issues
• Perform research on all client issues and document all findings and implement all technical activities needed to support and optimize client operations
• Prepare and maintain all technical and business documents and collaborate with clients and JASCI to provide support to all issues

• Establish all technical project requirements and maintain effective professional relationships with all clients and organize all project materials
• Assist clients to monitor all software implementation lifecycle and assist if appropriate customization is needed for a client
• Train client technical staff on all hardware and software issues and identify all issues in processes and provide solutions for same

Qualifications

• 3+ years’ experience in Industrial Engineering, Professional Services, and/or Logistics Operations Professional
• Cloud SaaS deployment model experience Plus
• Project Management Skills
• Strong leadership and interpersonal skills
• The ability to quickly learn new concepts and technologies and convert them into customer solutions.
• Direct customer facing and implementation delivery experience in a Consulting or Professional Services organization
• Bachelor’s Degree in Industrial Engineering, Supply Chain Management, Business or related field; Masters/MBA is a plus
• Familiarity with emerging technologies and applications in relation to business processes.
• Must show a commitment to customer satisfaction
• Must be familiar with Warehouse Management Systems (WMS), and have prior experience in implementing new software

Competitive

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JASCI is a leading provider of Warehouse Management software solutions for the logistics market, serving some of the largest companies in the world. We are currently seeking a qualified Java Developer to join our dynamic team. The successful candidate will play a pivotal role in developing and maintaining high-quality software applications.

Key Responsibilities:

• Design, develop, and maintain Java-based applications that meet customer requirements.
• Collaborate with cross-functional teams to gather and analyze requirements, ensuring alignment with business objectives.
• Write clean, efficient, and well-documented code while following best practices and coding standards.
• Perform unit testing and debugging to ensure the software functions as intended.
• Participate in code reviews and provide constructive feedback to team members.
• Stay updated with the latest industry trends and technologies to enhance development practices.

Qualifications:

• Bachelor's degree in Computer Science or a related field.
• 2+ years of experience in Java development, including knowledge of Java Frameworks such as Spring or Hibernate.
• Proficiency in relational databases and SQL, with experience using Oracle being a plus.
• Familiarity with web technologies such as HTML, CSS, and JavaScript.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication skills and the ability to work collaboratively in a team environment.
• WMS experience a plus

JASCI offers an exceptional work environment and opportunities for professional growth. We invite qualified candidates to apply and join our innovative team.

Great Benefits package and competitive salary

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