Job Description

You will support the overall Food & Beverage operation of the resort to maximize guest satisfaction, team member performance and business results. Your key duties and responsibilities are to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served, achieved through developing and maintaining a strong team environment, delivery of prompt, courteous service in accordance with brand and Food & Beverage standards. Further you handle daily team member relations, and encourage problem solving by team members through proper training and empowerment.

Qualifications

• College diploma in Hotel Management or related field.
• Previous experience in a Food & Beverage/Restaurant operations management role
• Passion for leadership and teamwork.
• Eye for detail to achieve operational excellence.
• Excellent guest service skills.

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Job Description

You will maintain effective communication with the Shift Leader at all times and complete activities on the preventive maintenance schedule as specified in hotel plans by following all safety procedures while carrying out any tasks. You will responsible to look after all the tools supplied by the Hotel in a professional manner, and correctly maintain and deposit them after finishing the shift and to suggest cost saving ideas as and when possible, not limited to the Engineering Department.Your main focus will be maintaining the swimming pools of the hotel.

Description,

A Pool Technician is responsible for maintaining swimming pools, spas, and hot tubs including all MEP items to ensure they remain safe, clean, and functional for users. This role involves regular inspections, cleaning, water chemistry management, and performing necessary repairs on pool equipment & maintaining a preventive maintenance plan.

Pool Technicians JD

• Diagnoses, repairs, and maintains public swimming pools, water systems, filter systems, and pumps.
• Schedules, assigns, monitors, reviews, and evaluates the work of assigned staff.
• Maintain the pool and all water features using proper chemicals and cleaners.
• Maintain the pool pumps and filters.
• Maintained the pool area, including deck cleaning and other maintenance tasks.
• Respond to swimming pool-related work orders promptly, friendly, and efficiently to assess and repair non-functioning machinery or equipment.
• Repairs and maintains electrical and mechanical equipment.
• Transports and stores hazardous chemicals.
• Regularly testing swimming pool water quality and pH balance.
• Tests the chemical levels in public swimming pools and other water systems and adjusts as needed.
• Maintains manual or automated records of all activities and prepares daily/weekly/monthly reports.
• Operates and inspects tools and equipment and makes minor adjustments and repairs.
• Cleaning and servicing swimming pool filtration units.
• Servicing heating, circulation, and de-humidifier systems.
• Fixing lights above and below water level.
• Use swimming pool vacuum cleaners to clean the pool floor.
• Checking and repairing corrosion, cracks, and leaks in the pool walls or floors.
• Use a telescopic pole with a net to clean and remove any leaves or derbies.
• Making sure equipment like pool covers, diving boards, and slides are in good working order
• Logging and reporting equipment faults or water quality problems to managers.

Qualifications

• Must have the appropriate documented training from a technical/vocational institute.
• One year operating experience in a hotel engineering department.
• Must be able to read and interpret blueprints and electrical schematics.

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Job Description

We are seeking a dedicated and enthusiastic Daily Worker - Commis to join our culinary team in the vibrant culinary scene of Ubud, Indonesia. As a Commis, you will play a crucial role in supporting our kitchen operations and contributing to the creation of exceptional dining experiences for our guests.

• Assist in food preparation tasks, including washing, peeling, chopping, and portioning ingredients
• Follow recipes and cooking instructions under the guidance of senior kitchen staff
• Maintain a clean and organized work area, adhering to food safety and hygiene standards
• Assist in the proper storage and labeling of food items
• Help with basic cooking tasks and plating of dishes
• Operate and maintain kitchen equipment and tools
• Collaborate effectively with kitchen team members to ensure smooth operations during service
• Assist in inventory management and restocking of supplies
• Participate in kitchen cleaning and sanitation procedures
• Support senior chefs in menu preparation and special culinary projects as needed

Qualifications

• High school diploma or equivalent
• Food handling certification preferred
• Basic culinary skills and knowledge of food preparation techniques
• Understanding of food safety and hygiene practices
• Ability to use standard kitchen equipment and tools
• Strong time management and organizational skills
• Excellent teamwork and communication abilities
• Physical stamina to stand for extended periods and lift up to 25 pounds
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Willingness to learn and take direction from senior kitchen staff
• Flexibility to work various shifts, including weekends and holidays
• Basic English language skills
• Previous kitchen experience is preferred but not required for entry-level candidates

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Job Description

We are seeking a friendly and efficient Daily Worker to join our Food & Beverage Service team in the vibrant town of Ubud, Indonesia. As a key member of our F&B team, you will play a crucial role in ensuring our guests have an exceptional dining experience.

• Greet and seat guests in a warm and welcoming manner
• Take food and beverage orders accurately and efficiently
• Serve food and drinks to customers in a timely fashion
• Maintain cleanliness and hygiene standards in the dining area
• Process payments and handle cash transactions
• Assist in setting up and breaking down dining areas
• Collaborate with kitchen staff to ensure smooth service operations
• Respond promptly to guest inquiries and concerns
• Adhere to all food safety and sanitation guidelines
• Participate in team meetings and training sessions as required

Qualifications

• Excellent customer service skills with a friendly and positive attitude
• Basic knowledge of food handling and safety practices
• Ability to work efficiently in a fast-paced environment
• Strong communication skills in English
• Basic math skills for handling cash transactions and processing payments
• Physical stamina to stand for extended periods and carry trays/plates
• Team player with the ability to work collaboratively in a diverse environment
• High school diploma or equivalent preferred
• Previous experience in food and beverage service is a plus
• Food handling certification is advantageous but not required
• Flexibility to work various shifts, including weekends and holidays

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Job Description

Like all members of the kitchen team, the Commis Chef must maintain high standards of health and safety, including personal hygiene. You will be responsible for producing the most creative and excellent dishes, ensuring that the guests expectations are exceeded and fully satisfied. The person in this position must be able to effectively communicate with other members of the kitchen team, this includes being able to gracefully receive constructive criticism as well as effectively carry out orders. Additionally, a Commis Chef also needs to be able to remain calm while multi-tasking, as they are often called upon to carry out many different orders simultaneously in a brief amount of time. The Commis Chef is a part of the kitchen team, and as such must be able and willing to perform the basic tasks of food preparation and organization in the kitchen. This ability to create excellence in your own area of responsibility and to support others as they do the same is vital to the successful operation of the kitchen and to ensure the enjoyment of guests.

Qualifications

• High School degree
• Previous experience in a Food & Beverage/Restaurant operations role
• Passion for teamwork
• Excellent guest service skills
• Knowledge of basic preparation, presentation and preservation of food
• Basic knowledge of hygiene and safety procedures

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Job Description

You will support the overall Food & Beverage operation of the hotel to maximize guest satisfaction, team member performance and business results. Your key duties and responsibilities are to promote and ensure guest satisfaction by taking reservations (phone and email), greeting guests and accopamy them to thier table and monitor the table rotation. You may be asked to

Qualifications

• Previous experience in Food & Beverage/Restaurant operation
• Eye for detail to achieve operational excellence
• Excellent guest service skills
• Excellent English skills

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Job Description

The job of the Bakery Chef is the production of the most creative pastries and deserts, for the enjoyment of our guests. You will also supervise, plan, organize, direct, and participate in the centralized production of highly specialized bakery and pastry menu items. The Bakery Chef will also take on the responsibility of organizing and leading training sessions for the members of their team.

KEY DUTIES AND RESPONSIBILITIES

Please note that this is not an exhaustive list of everything that needs to be done.  Anantara employees always find new ways to look after the business, their guests, and their colleagues.   Within this, the key responsibilities for this position are:

- Prepare breads and pastries, including preparing doughs and fillings, proofing, baking, and decorating as appropriate. 

Review Production sheet to understand variety of baked goods to be produced daily. 

Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. 

Maintain kitchen logs for food safety program compliance. Keep Chef informed of excess food items for planning of daily specials. 

Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. 

Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. 

Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. 

Monitor the quality of food prepared and portions served throughout shift.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. 

Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. 

Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. 

Speak with others using clear and professional language and answer telephones using appropriate etiquette. 

Develop and maintain positive working relationships with others and support team to reach common goals; handle sensitive issues with tact, respect, and confidentiality. 

Serve as a department role model or mentor. 

Comply with quality expectations and standards. 

Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. 

Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. 

Stand, sit, or walk for an extended period of time. 

Perform other reasonable job duties as requested by Supervisors.

Qualifications

• An advanced level culinary, hospitality or business degree
• At least 3 years experience in managing and participating in the operation of a large scale bakery production center including specialty  pastry production, food service management, and inventory control.
• Excellent leadership and interpersonal skills.
• Experience working with a diverse team.
• Creative, innovative and self-motivated with strong commitment to teamwork and customer service.

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Job Description

As Reservations Officer you will directly support the Reservations Manager in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will be working on inventory management, including allotments, groups blocks and rate codes in all applicable systems. Further you will assist the Reservations Manager for driving up- selling within the property and to ensure optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.

Qualifications

• Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
• Understand the dynamics of regional & local market, local competitors and events of the destination.

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Job Description

You will assist the Front Office Manager in all matters relating to the day-to-day Front Office operation. You will support efforts to maintain the highest level of quality in both products and services including the design of training plans, and running of training sessions for all Front Office team members. You will help to ensure that all brand and Standard Operating Procedures are being adhered to and continue to capture best current practice in new SOPs relating to Front Office operation. It will be your personal responsibility to drive upselling within the Front Office Department, and to work together effectively with all other departments to ensure a great experience for all of our guests.

Qualifications

• College degree in hotel management or related field
• Previous experience in a Front Office management role
• Strong commercial/business acumen
• Experience with Front Office Systems
• Fluent in English both written and verbal

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Job Description

Junior Sous Chef

To ensure the smooth operation of the department in charge by optimizing the use of materials and manpower, thereby maximizing revenue and guest satisfaction.

What you will be doing:

• To report for duty punctually wearing the correct uniform and name badges at all times
• Assist the Chef de cuisine/Sous Chef in the supervision of all colleagues engaged in the kitchen
• Attend daily meetings with the Executive Chef / Executive Sous-Chef regarding the menus
• Attend meetings as required in the Operational Manual and up-date the Executive Chef / Executive Sous Chef on points raised.
• Hold a daily and monthly meeting with his department kitchen colleagues and report to Executive Chef / Executive Sous Chef  (or designate when instructed)
• Assist the Chef de cuisine or Sous Chef in establishing culinary standards specific to banquets which meet the needs of the target market.
• Assist the Chef de cuisine or Sous Chef in planning menus and recipes and test samples in conjunction with the Executive Chef / Executive Sous Chef
• Write specific and accurate product specifications and standards recipes for use in the computer and by the Materials manager
• Use, wherever possible, locally and seasonally available products in menus and "specials".

Qualifications

• Good command of English and one other language used by majority of staff.
• Minimum 5-6 years’ experience in Hospitality.
• Good knowledge in Microsoft Excel, Word, Outlook.
• Good leadership, training, motivation and communication skills

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Job Description

 Vietage Team Members – Butlers always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:

• To work as a team with colleagues in all functions of the train, to ensure timely service and a smooth-running operation.
• To understand and adhere to all train policies and Standard Operating Procedures regarding guest service, how to run the operation, and personal discipline and grooming.
• To have a full knowledge of the services and facilities provided by Vietage to answer any questions the guests may have.
• Follow all safety policies to ensure a safe work area
• Follow all reasonable work-related requests made by a Manager or Supervisor which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the train.
• Maintain the carriage in accordance with standards at all times
• Develop a complete knowledge of menus
• Learn and correctly use the Point-of-Sale equipment and follow procedures
• To maintain strict security measures when entering guest cabins, to maintain the privacy rights of our guests.
• Actively participate in all training meetings, to continually develop professional skills and increase guest satisfaction.
• Clean and break down trays in dish area, watching for condiments, salt, pepper, sugars, salt & pepper, etc.
• Performs other job-related duties as Manager / Supervisor assigned

Qualifications

• Experience as a Butler or similar role in the hospitality industry
• excellent English communication skills.
• Strong multi-tasking skills
• Excellent organizational skills
• Ability to adapt to a fluid environment
• Commitment to a high level of customer service
• Strict attention to detail
• Knowledge of area restaurants, theaters and other attractions
• Ability to handle sensitive matters with efficiency and discretion
• Knowledge of food and wine pairings is a plus

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