PenFinancial Credit Union
PenFinancial Credit Union is hiring a Remote IT Specialist
Job Description
Provide direction and leadership related to system applications, infrastructure and security. Responsible for the day-to-day operations, security enhancements, upgrades and integration of all systems including but not limited to desktops, servers, network, telephones, applications, and core banking system.
This position is distinguished by the following:
- Level of technical knowledge required to work with the business and implement technical solutions to meet the business needs.
- Level of teaching skill to design and provide user training for new and current software and systems.
- Level of interpersonal skill to foster a cooperative, motivated and innovative work environment.
- This position focuses specifically on credit union technology in a multi-branch environment.
- Level of technical knowledge related to security solutions and practices in order to ensure compliance and security of sensitive information.
Differentiating Accountabilities:
- Assist in architecting the environment to ensure the environment meets current and future needs. This includes strategic design for on-premise and cloud services while ensuring the proper security and recovery of services, data and other assets.
- Implement and maintain all technology services including security, servers, client end points, printers, banking system, applications etc. Develop and test recovery plans for existing and new services to ensure adherence to SLAs.
- Ensure the security and safety of all systems and data. Monitor system performance and security. Implement appropriate controls to ensure the safety and availability of all systems, services and data.
- Ensure backups adhere to the data retention requirements.
- Provide proper protection to data based on data classification levels.
- Provide reporting and scorecards to executive management outlining the status of all systems and applications (availability, support status, patching levels, version status etc.).
- Assist in the development of IT policies and procedures.
- Lead IT audits. Work with auditors in order to get an outside view of the environment and implement remediation steps as required.
- Work with all areas of the business to identify technology needs and process improvement opportunities.
- Work with 3rd party service providers to ensure system uptime, performance and stability. Follow vendor management guidelines for key partners.
- Understand regulatory requirements (FSRA, PCI etc.) and ensure internal frameworks adhere to requirements. Understand core frameworks such as COBIT, NIST, ISO27001, CIS Top20/18 and build out organizational maturity that aligns to the frameworks.
- Perform other assigned responsibilities.
Qualifications
- Ability to lead projects and work cohesively in a team environment
- Extensive experience with the implementation of advanced infrastructure technologies such as networking, storage area networks (SAN), collaboration solutions, security controls, cloud services etc
- 10+ years working in a Senior IT infrastructure role
- 10+ years of security experience focusing on frameworks, audits and implementing controls in a data sensitive environment
- Familiar with banking systems is an asset (Wealthview/RFS, Ovation etc.)
- IT certifications related to VMWare, Exchange, Windows Server, cloud an asset
- Security related certifications an asset (Security+, CISSP, CEH etc.)
- Ability to work outside of regular business hours, which may include evenings and/or weekends
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