Job Overview

We’re looking for a Sales Engineer to help StoneAge’s custom and plant solutions division, StoneAge Solutions, grow by building and maintaining strong customer relationships while providing technical expertise and custom solutions for our products. As the main contact for StoneAge Solutions’ customers, you’ll ensure their needs are met, help them get the most out of our engineered solutions, and provide technical insights that support their cleaning goals. The purpose of this role is to build customer relationships, develop requirements for their cleaning applications, resolve issues quickly, and identify new growth opportunities.

This role works closely with the StoneAge Solutions’ engineering team, as well as StoneAge’s Regional Sales Managers and operations team. The position reports to the Director of StoneAge Solutions and has a starting salary range of $120,000-$135,000 plus commission.

Primary Responsibilities

Account Management

• Manage a portfolio of accounts, focusing on long-term success and client satisfaction.
• Serve as the primary contact for clients, handling requests, issues, and technical questions with a customer-first approach.
• Conduct regular check-ins with clients to assess their satisfaction and usage of their product/solution, identifying areas to improve or expand service.

Sales Engineering & Technical Expertise

• Partner with clients during pre-sales and onboarding to understand their technical requirements, demonstrating how StoneAge products can meet their needs.
• Provide technical support and product demonstrations to help clients understand and maximize the value of StoneAge’s tools and automated systems.
• Customize product solutions to align with specific client requirements, ensuring a seamless fit with their operations. Work with client to develop the application requirements and communicate those requirements to the StoneAge Solutions’ engineering team.
• Act as the client’s technical advisor, addressing their engineering questions and collaborating with internal teams to refine solutions.

Business Development

• Identify growth opportunities within existing accounts and seek new business by leveraging technical knowledge and industry networks.
• Set and track account goals, ensuring alignment with StoneAge’s overall sales objectives.
• Consistently meet, and strive to exceed, sales targets by managing accounts, providing technical insight, and building strong client relationships.

Customer Support and Problem Solving

• Quickly resolve client issues, including technical problems, by coordinating with the Engineering and Customer Support teams.
• Proactively identify potential technical or operational challenges, offering solutions to improve client experience.
• Regularly check in with clients to gather feedback and improve their experience with StoneAge Solutions’ products and solutions.

Sales Tracking and Reporting

• Track key sales metrics, such as quarterly results and annual forecasts, to stay aligned with company goals.
• Report on account status, technical solutions provided, and pipeline updates, highlighting opportunities and performance to senior management.

Team Collaboration and Support

• Collaborate with Sales, Marketing, Engineering, Quality, Operations, and Customer Support teams to ensure seamless service across all client touchpoints.
• Partner with the Director of StoneAge Solutions to develop strategic technical opportunities, supporting sales and marketing initiatives to expand key accounts.
• Collaborate closely with cross-functional departments to meet client needs, including technical specifications, product customizations, and quoting.
• Work with the legal team to negotiate and finalize sales agreements, ensuring terms align with company standards.

Other Responsibilities

• Maintain accurate records of client interactions, technical solutions, and sales activities in CRM software (e.g., Salesforce).
• Use data to identify patterns, track performance, and refine sales strategies.
• Stay informed on industry trends, technology advancements, and customer needs, positioning StoneAge as a trusted, innovative partner.
• Share client feedback with the team to improve product design and services.
• Represent StoneAge at industry events to connect with clients and promote our brand.

Qualifications

• Bachelor’s degree in Engineering, a related field, or equivalent technical experience.
• Proven experience as an Account Manager, Sales Engineer, or similar role, with a history of managing accounts and hitting sales targets, ideally in the Oil & Gas and Petrochem industries.
• Technical knowledge in the waterblast industry and/or experience with high-pressure tooling and automated systems is highly desirable.
• Familiarity with CRM software (e.g., Salesforce) and MS Office, especially Excel.
• Understanding of sales metrics, technical specifications, and the ability to use data to drive decisions.
• Strong communication, negotiation, and technical problem-solving skills.

Skills

• Strong customer focus, with the ability to build positive client relationships and address technical inquiries.
• Organized and able to manage multiple accounts effectively.
• Quick to respond to client needs, providing both technical solutions and project tracking.
• Adaptable and proactive, with a solid business understanding and technical acumen.

·        Be able to establish and maintain positive working relationships with other employees and to communicate and interact effectively with management and team members at all levels through both verbal and written means.

·        Embrace and demonstrate the StoneAge “OWN IT” mindset and behaviors daily

o   Be a good teammate

o   Practice self-leadership

o   Deliver on the StoneAge Assurance Promise

Why StoneAge? StoneAge is the global leader in designing and manufacturing high-pressure waterblast tooling and automated, IoT-enabled/robotic equipment, based in Durango, CO., with five subsidiaries in four countries. We are an innovative, employee-owned company that aims to change our industry and the world through advancing technical products and services – and with our unique, people-centric culture.

We value the diversity of the people we hire and serve. Diversity at our company means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person's talents and strengths. 

StoneAge offers a comprehensive benefits program that includes:

• Group health, dental, and vision insurance
• Life insurance
• Long-term disability insurance
• Paid time off
• Paid holidays
• 401(k) plan with a guaranteed match
• Paid parental leave
• Wellness rewards program, and much more!

Even more exciting, we are an employee-owned company with profit-sharing and anEmployee Stock Ownership Plan ("ESOP"), in which shares of company stock are allocated to eligible employees each year.

Our "Own It" mindset captures what many of us consider the biggest benefit of all: a highly engaged, collaborative workplace where everyone matters and every employee makes a significant impact.

Please visit our website at www.stoneagetools.com to get a better sense of our company and ouremployee-owned culture!

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The position is responsible for the engineering design of new automated waterblast systems and accessories, as well as maintaining and improving current tool designs to enhance StoneAge’s product offerings. The Sr. Mechanical Engineer is responsible for product design from conception through sustainment. The Sr. Mechanical Engineer shall also serve to mentor more junior engineers and provide technical oversight as appropriate.  

This position reports to the Director of Engineering. 

ESSENTIAL FUNCTIONS 

Product Design: 

• Present new product ideas to Engineering team via the Engineering Meeting. Must have a collaborative nature. 

• Participate in the requirement development process for new products via end-user interface, and collaboration with the Business Development, Marketing and Engineering Teams.  

• Assess new engineering projects for viability (design limitations, cost concerns, functionality, and tradeoffs).  Present these issues to the engineering team along with recommendations for resolution. 

• Develop designs for new products that are reliable, cost effective, and easily manufactured. 

• Perform design analyses as appropriate (tolerance analysis, FEA, thermal, flow).  

• Generate and maintain engineering drawings from internal and external design criteria and in accordance with StoneAge drawing standards.  Assist in drawing and specification interpretation to maintain quality.  

• Estimate material/fabrication costs for new products and custom products – execute new product development to cost targets and communicate cost vs. performance conflicts early in the design. 

• Identify and communicate patentable technology during the creation of new products.  

• Prepare and facilitate product design reviews. Incorporate feedback into designs as permitted given product requirements. 

• Review product design and analyses of junior team members and provide technical advice and direction.  

• Lead design discussions and provide technical training within the weekly Engineering Meeting. 

• Work with QC to identify critical features and tolerances and ensure measurement capabilities.   

• Work with Purchasing, Outside Vendors and Internal Machine Shop as prototype parts are fabricated to ensure designs are manufacturable and easily inspected. 

• Assist CAD Technician on design as needed. 

• Track and log engineering time as appropriate. 

• Follow the New Product Development Process. Communicate project status in real time (no surprises).  

Product Test: 

• Assemble prototype products 

• Draft test plans and perform testing for evaluating the performance, safety and reliability of prototype designs.   

• Develop standard test methods for product and material conformance. 

• Review and evaluate field-tested units and customer feedback on field tested units to improve product design.  

Product Transition: 

• Support QC to disposition non-conforming parts related to the engineer’s product designs.  

• Coordinate with the New Products Team (Engineering, Purchasing, QC, Operations, Sales, Business Development, and Marketing) to ensure that new product designs transition smoothly into production.    

• Work with Manufacturing Engineer on Part ID assignment for new products or updates with existing products. 

• Train end-users, Dealers or StoneAge staff on proper tool assembly, maintenance and operation.  

• Create ECN’s when engineering drawings are revised and work with Production Control for recording/ implementing any reworks required outside the ECN process. 

• Assist manufacturing in the building, testing, and training associated with new products.  

• Assist Repair Technician on returned tools and rental items for repair and warranty. 

KNOWLEDGE AND TRAINING REQUIREMENTS 

Required: 

• Bachelor’s Degree in Mechanical Engineering from an accredited college or university.  

•  5+ years of relevant mechanical design experience. 

• CAD proficiency (Solidworks is preferred) 

• Knowledge of pneumatics and hydraulics.  

• Experience in design for manufacturing. 

• Experience in product research and development. 

• Hands-on mechanical or machining experience.  

• Working knowledge of MS Office software.  

The Sr. Product Engineer must possess at least one of the following skills: 

• Electro-mechanical design and control: 

• Knowledge of servo drives, motors, design and troubleshooting experience of motion control systems. 

• Experience programming Programmable Logic Controllers (PLC) and motion controls. 

• Knowledge of or experience with integrating HMI (Human Machine Interface) with PLC and motion controls. 

• Practical and/or product design experience in the waterblast industry or a closely related field. 

• Solidworks simulation proficiency (Structural Analysis, Motion and Flow).  

OTHER INFORMATION 

• Travel may be required. 

• Extended working hours may be needed at peak times or when short staffed. 

• Must be able to stand for extended periods of time. 

• Must be able to lift heavy loads using proper lifting techniques as outlined in the StoneAge Employee Handbook. 

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Profit Sharing Bonuses

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The Product Strategy Manager at StoneAge delivers products for the global waterblast market, ensuring valuable ROI for both StoneAge and its customers. They are a valued and trusted partner of Engineering, Marketing, Sales, and Operations and serve as an unbiased source of information, aimed at identifying market needs and creating products that address those needs. The Product Strategy Manager will be responsible for establishing a framework around the new Product Strategy department, guiding it through structured processes to support long-term company objectives. Additionally, they will coordinate with key stakeholders to ensure cohesive product development that drives innovation and business growth. The Product Strategy Manager owns the product through its lifecycle, from product conceptualization, into production for sales, and through obsolescence. This position reports to the Director of Product and has a starting salary of$125,000 - $145,000 per year.

ESSENTIAL FUNCTIONS

Key Responsibilities:

• Build and lead the Product Strategy department, developing a robust structure to align with company goals.
• Develop and implement processes that support the creation, refinement, and execution of product strategies across departments.
• Coordinate between Sales, Engineering, and Marketing to align product development activities with company goals and mission.
• Gather and organize market intelligence, delivering actionable insights to key stakeholders to inform product development and strategic decisions.
• Review and assess market opportunities to prioritize initiatives that align with business goals, leveraging data to shape product value propositions and market positioning.
• Lead strategic product discussions including go-to-market strategies, feature prioritization, competitive positioning, pricing strategy, and the overall business case for new products.
• Review and categorize market opportunities and product value propositions.
• Maintain a healthy product portfolio – managing products from launch through eventual obsolescence.
• Participate in Product Strategy Meetings involving key stakeholders.
• Disposition New Product Pipeline and Product Change Request.

Leadership:

• Support and guide a team of 2, fostering a collaborative environment where team members actively contribute to department and company goals, setting clear expectations and mutual accountability for delivering on strategic objectives.
• Coordinate cross-functional resources to ensure alignment between product development, engineering, and operations, optimizing team efficiency and project outcomes.
• Oversee team performance, providing coaching, feedback, and development opportunities to ensure individual and collective success in achieving product strategy goals.
• Monitor and adjust resource utilization to maximize productivity and ensure the team has the tools and support needed to execute projects efficiently.
• Collaborate with leadership to assess ongoing project needs, shifting resources as necessary to meet evolving business goals.

New Products:

• Create and manage Product Charters for all new product development projects, integrating cross-functional input from Sales, Marketing, and Engineering to ensure clarity of objectives and alignment with company goals.
• Collaborate to define and document business objectives and product goals for all assigned product development projects including customer opportunity (what value will the product bring to the customer), market opportunity (what will the product do for the market) and business opportunity (what will the product do for StoneAge).
• Coordinate strategic pricing discussions to ensure product pricing aligns with both market demand and business objectives.
• Enhance collaboration with internal teams to ensure all product-related documentation is customer-centric. This encompasses creating and aligning marketing campaigns, product bulletins, specialized training materials, and comprehensive product manuals.
• Collaborate with the New Product Introduction team to ensure downstream teams are well-prepared for successful product launches, providing guidance and strategic oversight throughout the process.

Product Health:

• Team with the Product Lifecycle Management (PLM) team in support of product portfolio reviews. Specifically, the Product Manager is responsible for representing market position, customer needs, and liaising with Sales as required in support of these reviews.
• Lead communication efforts related to product warranty and recall issues, coordinating with Sales, Marketing, and Engineering to ensure timely and accurate dissemination of information.
• Make recommendations to Engineering for product revisions, cost reduction, product enhancement, platforming, or obsolescence.
• Work with global Sales Directors, Engineering and Quality to coordinate product warranty and recall issues ensuring all appropriate departments are aware of the issue and solution and coordinate with Marketing and Sales to ensure this information is accurately and quickly communicated to all internal and external customers.
• Drive communication of all product obsolescence decisions to the dealers and customer networks. Develop and propose transition alternatives to help with new product adoption.
• Collaborate with Marketing to support the generation and delivery of targeted product campaigns.

General:

• Develop processes and frameworks within the Product Strategy department to streamline product planning, launch, and lifecycle management, ensuring alignment with overall company processes.
• Ensure communication of product-related news to product strategy stakeholders and coordinate with global Sales Directors to communicate news to dealer and customer network.
• Partner with Marketing to develop and deliver targeted campaigns that support product launches and ongoing product success.
• Attend and engage in all New Product Introduction meetings

KNOWLEDGE AND TRAINING REQUIREMENTS

The Product Strategy Manager must:

·         Bachelor’s degree (technical preferred) with 10+ years of direct or transferrable expertise in technical sales, product strategy, product management, or systems engineering.

·         Be a creative and strategic thinker with excellent problem-solving skills.

·         Be committed to “Safety First.”

·         Be customer service oriented, exhibiting flexibility and agility to meet customer needs.

·         Be able to analyze data and information and identify relevant themes, issues, and actions.

·         Be effective at building relationships at multiple levels - with other employees, customers and industry experts. Must be able to lead as a team member and persuade peers in other departments of participation in valued actions.

·         Have a strong working knowledge of Microsoft Office software. Experience with Salesforce or other Sales and Marketing database management tools is a plus.

·         PLM Software experience

·         Have excellent written and verbal communication skills.

OTHER INFORMATION

·         Travel will be required, primarily domestic with occasional international.

·         Extended working hours may be needed at peak times or when short staffed.     

TEAM CULTURE

·         We are dedicated to exceptional customer service

·         We are a committed, trustworthy team who works to bring 100% every day—"not our job" isn’t in our vocabulary

·         We are agile, embrace change, strive to be our best, and think creatively to solve problems

·         We bring positivity to our work, knowing that attitude is contagious, and we try to set an inspiring example

·         We listen to understand, respect others, and collaborate

We value the diversity of the people we hire and serve. Diversity at our company means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person's talents and strengths.  

StoneAge offers a comprehensive benefits program that includes:

• Group health, dental, and vision insurance
• Life insurance
• Long-term disability insurance
• Paid time off
• Paid holidays
• 401(k) plan with a guaranteed match
• Paid parental leave
• Wellness rewards program, and much more!

Even more exciting, we are an employee-owned company with profit-sharing and anEmployee Stock Ownership Plan ("ESOP"), in which shares of company stock are allocated to eligible employees each year.

Our "Own It" mindset captures what many of us consider the biggest benefit of all: a highly engaged, collaborative workplace where everyone matters and every employee makes a significant impact.

Please visit our website at www.stoneagetools.com to get a better sense of our company and ouremployee-owned culture!

See more jobs at StoneAge, Inc.

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The Warthog Dealer Manager – oversees the StoneAge Warthog dealer network throughout NA America. This role is central to enhancing relationships with existing and prospective StoneAge Warthog Dealers, aiming to boost sales, elevate the brand, and support promotional activities. Responsibilities include delivering education, exceptional customer service, marketing support, and providing regular updates on progress toward achieving set goals. Engaging with dealers to enhance product sales, obtaining feedback on service and product demands, and ensuring dealers are equipped with necessary training and support are key aspects of this role.

Must have excellent verbal and written communication skills, mechanical aptitude, and understanding of how Warthog products work. Must strive to give superior customer service, look for ways to solve Dealers’ problems, and proactively support their efforts on behalf of Warthog products. This position requires a candidate who can balance and manage their time and travel schedule to accomplish their sales and training plans and maintain their assigned sales goals.

This position communicates and solicits sewer product news and updates with the Warthog team and dealers. You will be required to work closely with our dealers to secure municipal contracts and build a database of municipal contacts.

The Warthog Dealer Manager, in collaboration with the NA Dealer Support Manager, will work together to maintain proactive communication with key dealer accounts, as designated by the Global Senior Sales Manager. This partnership highlights the critical role of teamwork and clear communication in efficiently managing and supporting the dealer network.

The Warthog Dealer Manager Reports directly to the Warthog Global Sr. Sales Manager, and the salary range is $105,000 to $125,000, depending on experience.

 MISSION

To deliver the StoneAge Assurance Promise by providing dependable and timely dealer support and training across the Americas, ensuring our dealers have the resources necessary to succeed and grow within the sewer cleaning industries.

        The Dealer Manager – Warthog is expected to:

• Foster a team culture consistent with the StoneAge OWN IT mindset.
• Support the Dealers directly as required while informing and communicating across the Organization.

·       Work with North American Warthog Dealers regarding stocking levels, training, discounts, quoting, pricing, territory management, etc.

·       Assist and collaborate with the Warthog Dealer Support Manager to generate growth opportunities within the dealer network.

·       Work with your manager for continuous development with existing North American Warthog dealers to evaluate and update dealer agreements as necessary.

·       Work with your manager to identify and develop new North American Warthog Dealers.

·       Develop annual sales goals and sales plans with your manager and track sales progress monthly utilizing the BI Tool to report on sales growth and new trends.

·       Perform on-site technical training for North American Warthog dealers on current and new products. This includes but is not limited to training and assisting all North American Warthog dealers on jetting charts, pricing, demos, and general dealer-related issues.

·       Assist in the implementation of pricing strategies upon request.

·       Assist in developing marketing strategies to support Warthog Dealers’ marketing and sales efforts.

·       Assist in the development of the Warthog Dealer Training Program.

·       Perform Warthog Authorized Repair Center Class to Warthog Dealers.

·       Assist Engineering upon request for new product development, field testing, and existing product improvements, including product upgrades or failure. 

·       Report product failures correctly through the ECR request and cases.

·       Develop and maintain the CRM with up-to-date Dealer information, including contacts, competitive information, and sales goal tracking.

·       Provide weekly reports to StoneAge management regarding the status of Warthog dealers and competitive information.

·       Participate in various meetings as needed in person or remotely.

·       Attending trade shows and other events as needed, domestic or international. 

·       Perform other duties or responsibilities assigned by your manager.

KNOWLEDGE AND TRAINING REQUIREMENTS

The Warthog Dealer Manager – must understand the following:

·       A proven history of excellent Customer Service, leading by example with a Customer Service mindset every day, in every action and interaction, inside and outside the StoneAge Organization.

·       Strong mechanical aptitude and resourceful nature.

·       Must possess a strong understanding of Dealer management.

·       Extensive knowledge of Warthog products (performance, maintenance, and safe operation).

·       Strong knowledge of ERP software, Salesforce, Jetting charts, and Microsoft Office.

·       How to effectively communicate with Dealers and manage their expectations.

·       How to establish and maintain positive working relationships with peers. Communicate and interact effectively with management and other departments on all levels verbally and in writing.

·       Be a Great Teammate

·       Practice Self-Leadership

·       Deliver on the StoneAge Assurance Promise

OTHER INFORMATION

·       This position is based in the United States.

·       Domestic travel is required, with an estimated minimum of two weeks/month.

·       Responsibilities may require extended working hours beyond regular business hours.

·       The ability to work well under pressure in a fast-paced environment is essential.

·       We value the diversity of the people we hire and serve. Diversity at our company means fostering a workplace where individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person's talents and strengths.

StoneAge offers a comprehensive benefits program that includes:

• Group health, dental, and vision insurance
• Life insurance
• Long-term disability insurance
• Paid time off
• Paid holidays
• 401(k) plan with a guaranteed match
• Paid parental leave
• Wellness rewards program, and much more!

Even more exciting, we are an employee-owned company with profit-sharing and anEmployee Stock Ownership Plan ("ESOP"), in which shares of company stock are allocated to eligible employees each year.

Our "Own It" mindset captures what many of us consider the biggest benefit of all: a highly engaged, collaborative workplace where everyone matters and every employee makes a significant impact.

Please visit our website at www.stoneagetools.com to get a better sense of our company and ouremployee-owned culture!

See more jobs at StoneAge, Inc.

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