Company Overview:vFairs is an end-to-end event management platform that helps event planners and professionals to plan, build, promote, and execute events of any kind. With over a decade of experience, powering 50K events and serving over 100M attendees and 300K exhibitors globally, vFairs specializes in helping organizations host exceptional in-person, virtual, and hybrid events. We seek passionate professionals ready to enhance our vFairs services in a fast-paced, evolving environment.

Role Objective: As a Customer Support Representative, you will be essential in supporting customers throughout their document processing journey. Acting as their dedicated advocate, you’ll provide personalized, proactive assistance from start to finish to ensure a positive experience. A crucial aspect of our customer engagement strategy, your role will involve directly connecting with customers via phone calls and Zoom meetings, where you’ll deliver support and address their needs at every stage.

vFairs Customer Support Representative Responsibilities:

• Meet with potential new customers to educate them on our clients, products, promotions, or any sales opportunities that will excite the consumer and exceed their needs
• Train with our top executives to understand our clients, services, and company goals
• Develop and maintain relationships with clients and fellow vFairs Customer Support Representative team members
• Utilize current knowledge to create and implement strategies that will increase company revenue and profitability
• Conduct market research and analysis to identify potential business opportunities
• Collaborate with cross-functional teams to execute sales strategies
• Professionally represent the company and abide by all company policies when interacting with customers

Qualifications

• Expert proficiency in English (both verbal and written).
• Excellent communication and presentation skills.
• Strong empathy, active listening skills, and a genuine desire to assist customers.
• Organized and process-oriented, skilled in connecting and managing information.
• Proactive, self-motivated with a continuous improvement mindset.
• Ability to multitask, prioritize tasks, and manage time effectively.
• Familiarity with CRM systems and office software.
• Positive, team-oriented attitude with high self-motivation.
• Comfortable engaging with customers over Zoom and phone.
• Exceptional attention to detail.
• Bachelor’s degree preferred.

Availability

• Schedule: Monday to Friday, 9 am - 6 pm CST (excluding federal holidays).

Compensation & Benefits

• Annual Salary: $55,000 plus performance-based bonuses.

vFairs is an equal opportunity employer committed to fostering diversity and innovation. Join us to be part of a team that is excited about vFairs and dedicated to making a real-world impact in a rapidly evolving event management.

Job Type: Full-time, Part-time

Pay: $24.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation Package:

• Bonus opportunities

Schedule:

• Day shift
• Monday to Friday

Work Location: Remote

We are seeking a Warehouse Associate to join our team. In this role, you will be responsible for receiving, storing, and distributing materials and products within the warehouse. The successful candidate will have excellent organizational skills, attention to detail, and the ability to work in a team environment.

Responsibilities:

Receive and process incoming stock and materials

Pick and fill orders from stock

Pack and ship orders

Organize and maintain warehouse inventory

Keep track of inventory levels and report any discrepancies

Operate warehouse equipment such as forklifts and pallet jacks

Maintain a clean and organized work area

Requirements:

High school diploma or equivalent

Ability to lift up to 50 pounds

Excellent organizational skills and attention to detail

Ability to work in a team environment

Good communication skills

Flexibility to work weekends and holidays as needed

Experience operating warehouse equipment such as forklifts and pallet jacks (preferred)

About Us

vFairs is an all-in-one event management software that helps organizations of all sizes host memorable virtual, hybrid and in-person events. We’re on a mission to help organizations influence, inspire & delight audiences they care about without limits of space & time. Rated #1 by our customers on review sites such as G2, Capterra and Source Forge, we empower companies to host engaging & high-impact events using our best-in-class tech, combined with unbeatable customer support.

Company Culture

We are a team of diverse employees from around the world, bringing our unique skills and experience together to create a well-rounded supportive remote-first environment. Our culture relies on the values of inclusivity, innovation, accountability, and transparency with absolutely no ceiling on how high you can fly with us!

Who are we looking for?

We are looking for talented Sales Professionals to join our growing team! An ideal candidate will have a proven record (1-2 years) in enterprise SaaS or Technology outbound sales, they will be capable, confident, and knowledgeable about the sales lifecycle. This role would be perfect for someone who is currently an SDR in B2B SaaS sales, who would describe themselves as tenacious, curious, data-driven, and who is hungry for their next challenge!

Role Responsibilities

• Meet and strive to exceed individual monthly, quarterly, and annual sales quotas for the assigned Europe region
• Build and manage a sales pipeline by active prospecting. Identify suitable opportunities through online research and conduct outreach via email/phone/InMails.
• Engage and pitch the product to any inbound leads that marketing assigns
• Conduct discovery calls, provide expert product advisory, and general support to prospective customers.
• Develop and manage relationships with prospects through regular touchpoints
• Manage and track customer interaction and transactional information in HubSpot (our CRM)
• Use a consultative approach to assess prospect pain points
• Work closely with your partnered Account Executive(s) to build a robust pipeline of qualified prospects for them
• Understand and keep up to date with industry and competitive landscape knowledge
• Have a long-term view and approach to clients by setting up upsell and renewal opportunities

Qualifications

• A minimum of two years of sales experience is required
• Experience in selling SaaS or Technology Sales Selling into HR/Recruiting or Marketing or to Universities Career Services is a plus but not required
• Self-Disciplined and Self-Motivated