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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, (including family medical history), political affiliation, military service, or any other characteristic protected by law.
To request a reasonable accommodation, applicants should communicate a request when contacted for an interview. All requests should be sent to accommodations@careerplug.com.
CareerPlug's purpose is to empower people to reach their potential. We do that in part by making it easier for our clients to hire and develop the right people. Our proven process allows us to work with over 14,000 growing small businesses. Our applicant tracking and onboarding platforms are designed with user experience in mind: from candidates to hiring managers to leaders.
We believe that people are the heart of our business and are committed to building one of the best places to work--anywhere! To us, that means putting care and purpose into our hiring process, providing meaningful development and training opportunities for our team members (we even have a Growth & Development Manager as a dedicated employee resource), and living our core values every day.
CareerPlug is proud to be an equal opportunity employer committed to fostering a diverse team. Our leadership takes responsibility for creating a safe and welcoming environment built on inclusion and respect for all (our full DEI statement is here). Read more about what our employees have to say on our JobSage pagewhere we were also featured as one of Austin's most transparent companies in 2022.
CareerPlug made the decision to be a Remote First company, forever, in the summer of 2020 after working remotely for months because of COVID-19. We know the heart of our business is wherever our employees work--from our space in Austin, to a home office on Lake Michigan, to an outfitted van exploring the American West (true story!). Read our full Remote First Vision.
“My humanity is bound up in yours, for we can only be human together.”
—Desmond Tutu
We have a fierce commitment to living out our core values at CareerPlug. It’s what shapes our culture and community, and shows up in a resolve to be inclusive, and therefore, anti-racist.
We know that racism can be intentional or unintentional, but its existence is dehumanizing to everyone it touches. Our promise is to purposefully identify, discuss, and challenge issues of systemic racism and unconscious bias and the impacts they have on our company and our people. We’ve always fostered a culture of communicating openly, but we know we can continue to do better. We will challenge ourselves to understand and correct inequities and create a “best place to work” for every employee.
We choose to participate in this conversation and affirm our identity as an anti-racist company. We hope you will join us.
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Our core is science. Our solutions are accessible. Our mission is to empower people.
Carebook’s family of powerful, highly engaging, customer centric digital solutions empower pharmacies, employers, and insurers to enable their customers, employees, and insurees to take control of their health journeys, every step of the way. Carebook is the connector to a new model of healthcare and currently serves over 3.5 million license holders around the world.
Based in Montreal, with offices in Winnipeg and Kelowna, and led by a world-class team and board of directors with extensive global business and healthcare industry experience, Carebook’s core is science and technology, its philosophy is people-first, and its goal is accessible, connected health for everyone.
Carebook is pursuing a disciplined M&A strategy in parallel with organic growth to expand in the pharmacy vertical and to open both employer and insurance verticals. One of Carebook’s key strategies for growth is to build out its platform with leading technology and accretive acquisitions. Carebook recently acquired two leading companies, InfoTech and CoreHealth, with both companies offering robust products and software platforms, strong management teams and blue-chip client bases.
Carebook's shares trade on the TSXV under the symbol "CRBK" and the company's shares also trade on the OTC Markets under the symbol CRBKF and Frankfurt Stock Exchange under the symbol PMM1.
More at www.carebook.com
We are currently seeking two (2) Client Support Specialists to join our Professional Services team. The successful candidate will be a detail oriented, motivated self-starter that is able to thrive and enjoy working in a challenging and fast paced environment. The ideal candidates will have outstanding customer service skills and dedicated customer service experience. This position can be based remotely with a preference for candidates residing in the USA.
YOUR CHALLENGE
As a Tier 2, Client Support Specialist, you have the opportunity of:
YOU HAVE
As Client Support Specialists, your background should include:
Hours of operation:
Our support service is open on Statutory holidays.
Are you up for the challenge? Carebook is growing quickly and seeking motivated and energetic individuals to help propel us forward. Does this sound like a right fit? We can’t wait to hear from you! … Not quite right, but you have the right person in mind? Please share with them!
Carebook is an Equal Opportunity Employer. We’re committed to diversity and maintaining a work environment that is free from harassment and discrimination. We’re committed to them because our core values demand it - values like Respect, Curiosity & Creativity and One Team. We believe that everyone can contribute something unique to the company and that teamwork makes the dream work. For these reasons, applicants from all backgrounds are encouraged to apply.
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