We’re at the forefront of the data revolution, committed to building the world’s greatest data and applications platform. Our ‘get it done’ culture allows everyone at Snowflake to have an equal opportunity to innovate on new ideas, create work with a lasting impact, and excel in a culture of collaboration.

Our Industries Sales Engineering organization is seeking a Principal Architect, Machine Learning, Industries Field CTO focused on Machine Learning and Artificial Intelligence to join our team who can provide leadership in working with both technical and business executives in the design and architecture of the Snowflake Cloud Data Platform as a critical component of their enterprise data architecture and overall machine learning ecosystem.

In this role you will work with sales teams, product management, and technology partners to leverage best practices and reference architectures highlighting Snowflake’s Cloud Data Platform as a core technology enabling platform for the emerging Data Science workload throughout an organization.

As a Senior Architect focused on Machine Learning you must share our passion and vision in helping our customers and partners drive faster time to insight through Snowflake’s Cloud Data Platform, thrive in a dynamic environment, and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences.

IN THIS ROLE YOU WILL GET TO:

• Apply your data science architecture expertise while presenting Snowflake technology and vision to executives and technical contributors at strategic prospects, customers, and partners
• Work with our sales teams, product management, and partners to drive innovation in our Cloud Data Platform and adoption of Snowflakes core ML and GenAI technologies
• Partner with sales team and channel partners to understand the needs of our customers,  strategize on how to navigate and accelerate winning sales cycles, provide compelling value-based enterprise architecture deliverables and working sessions to ensure customers are set up for success operationally, and support strategic enterprise pilots / proof-of-concepts 
• Collaborate closely with our Product team to effectively influence the Snowflake’s product roadmaps based on field team and customer feedback
• Partner with Product Marketing teams to spread awareness and support pipeline building via customer roundtables,  conferences, events, blogs, webinars, and whitepapers

ON DAY ONE, WE WILL EXPECT YOU TO HAVE:

• 5+ years of experience building and deploying machine learning solutions in the cloud 
• Deep technical hands on expertise within Data Science tools and ecosystem 
• 2+ years of working with cloud native ML tools 
• Outstanding presentation skills to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos
• Working knowledge with data engineering technologies and tools (dbt, Airflow, etc)
• Expert level knowledge of Data Science and ML fundamentals
• Working knowledge of deep learning concepts, techniques, and tools (Pytorch, Tensorflow, etc). 
• 2+ years experience building and deploying ML and data engineering applications and solutions on Spark
• Expert level knowledge of Python and popular third party packages(Pandas, Numpy, Tensorflow, sklearn, Pytorch, etc)
• Working knowledge of SQL
• Introductory familiarity with LLM developer tools like langchain or LlamaIUndex 
• Industry Focus a plus (Financial Services, Healthcare & Lifesciences, Media, Retail / CPG, Manufacturing, Insurance, Technology and Telecom, or Federal)
• Bachelor’s Degree required, Masters Degree in computer science, engineering, mathematics or related fields, or equivalent experience preferred.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. 

How do you want to make your impact?

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

Our Public Sector team is expanding and we are seeking a qualified Account Executive with expertise in state and local government. In this role you will use your creative prospecting skills to strategically pursue net new business and expand business for current customers. 

Your role will encompass prospecting, developing, and closing business within a timely manner while focusing on the clients’ requirements. 

This role is a unique opportunity to contribute in a meaningful way to high visibility, high impact projects. You will be successful in this role if you are able to act with autonomy, take accountability and be open to new perspectives and ideas. Our team carries a deep curiosity to learn and are always looking for innovative ways to meet and exceed our customers needs. 

AS AN ACCOUNT EXECUTIVE AT SNOWFLAKE YOU WILL:

• Become an expert on Snowflake’s product and conduct discovery calls, customized demos, and presentations to prospective customers
• Be the trusted advisor to the customer by understanding their existing and future IT roadmap to drive the Snowflake solution within the marketplace
• Prospect qualification and the development of new sales opportunities and ongoing revenue streams
• Land, adopt, expand, and deepen sales opportunities with accounts in your region
• Achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan.
• Work closely with cross functional teams including sales engineering, professional services, marketing, legal and finance. 

ON DAY ONE WE WILL EXPECT YOU TO HAVE:

• 5+ year’s field sales experience with consistent success meeting or exceeding sales objectives selling technical solutions and software products into the enterprise market.
• Experience selling within the SLED space 
• Demonstrable experience executing enterprise complex sales strategies and tactics within one of the following spaces Data Warehousing, Business Intelligence, Data Science and/or AI/ML 
• A familiarity with solution-based approach to selling, have experience managing a complex sales process and possess excellent presentation and listening skills, organization and contact management capabilities.
• The ability to build our product and company like it’s your own, specifically defining and executing sales plans to meet strategic & financial targets, leveraging industry, partner & Go-to-Market knowledge
• This ability to provide open, honest and respectful feedback creating an inclusive work environment 
• A reputation for Making Each Other Better: Resulting in long standing relationships with internal cross functional partners and the ability to create an inclusive work environment
• Proven ability to independently manage, develop, and close new client relationships.
• Experience hitting multi million $ revenue targets on an annual basis.

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

The following represents the expected range of compensation for this role:

• This role is eligible to participate in Snowflake's commission plan and it is common for employees in this role to receive total on-target earnings of $306,000 - $340,000. The estimated base salary for this role is $153,000 - $170,000.
• Additionally, this role is eligible to participate in Snowflake’s equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

Snowflake is looking to add a District Manager to join our US Federal Civilian Agencies team to lead a sales team for the Public Sector Division, ensuring we continue to develop solid business relationships with new and existing customers.

Most Importantly we are seeking a manager who encompasses all of Snowflake’s values including a track record in creating an inclusive and collaborative environment, bringing people and ideas together. The ability to listen, give and ask for constructive feedback, praise others and celebrate success. You must be passionate about our technology, teaching and learning every day. 

You will be expected to plan and execute strategies and sales tactics in the following areas: generating new business, territory planning, pre-request for proposal prospecting, relationship development, pricing, presentation and delivery (finalist or other), negotiations, closing and executing contracts.

IN THIS ROLE YOU WILL GET TO: 

• Hire, manage and develop a team of diverse account executives responsible for ongoing mentoring and developing of team
• Lead and implement go-to-market proposition for sales territory. Collaborate with Marketing, Demand Management, Solutions and Product, and Engineering teams to produce a focused proposition.
• Build and maintain relationships to influence long-term strategic direction and act as an advisor to the customer.
• Report on sales activity and forecasting to senior sales management 
• Participate in and lead client and prospect meetings as well as work cross functionally with internal and external teams 
• Drive Revenue Success: Own and exceed your team's monthly, quarterly and annual sales targets.
• Lead your team to effectively communicate the value proposition throughout the customer journey

TO BE SUCCESSFUL IN THIS ROLE WE WILL EXPECT YOU TO EXEMPLIFY AND SPEAK TO YOUR ABILITY TO MANAGE A TEAM THAT ENCOMPASS ALL OF OUR VALUES INCLUDING:

• Get it Done: A proven track record of meeting and exceeding sales quota with both new and existing customers in both Growth and Revenue goals 
• Own It: The ability to build our product and company like it’s your own, specificallydefining and executing sales plans to meet strategic & financial targets, leveraging industry, partner & Go-to-Market knowledge
• Integrity, Always: The ability to provide open, honest and respectful feedback creating an inclusive work environment 
• Think Big:Ambition to meet our big goals. Create a strategy to focus on what matters while making a positive impact and lasting difference 
• Manage a team to Be Excellent:Lead by example, doing your best work every day
• A reputation for Making Each Other Better:Resulting in long standing relationships with internal cross functional partners and the ability to create an inclusive work environment
• Embrace Each Other’s Differences:A passion for developing a diverse and inclusive team of sales professionals from all backgrounds 

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

The following document serves as a realignment of role expectations for the Sales Enablement Platform Senior Manager. This person leads a team SMEs and oversees our sales enablement technology platforms, ensuring that our sales team has access to the best tools, content, and resources to maximize their effectiveness. The leader will be responsible for managing the sales enablement platform, aligning its capabilities with our sales strategy, and ensuring the sales team can engage prospects and customers more effectively through improved training, content management, and analytics.

KEY RESPONSIBILITIES:

• Senior Level Collaboration: Work closely with senior management to show how sales enablement platform objectives are delivered and aligned with business needs. 
• Innovation: Develop and implement a long-term innovation vision, strategy, and an implementation roadmap focused on meeting Snowflake’s sales corporate objectives while taking advantage of the latest cutting-edge technologies available
• Complex Problem Management:Unpack, Utilize data analytics across the sales enablement platform to assess training effectiveness, content usage, and sales performance improvements
• Content Strategy and Management: Collaborate with marketing, product teams, and sales leadership to develop and manage a comprehensive content strategy that includes educational materials, sales resources, and training programs accessible through the CMS, LMS, and externally to partners or customers through digital sales rooms
• Platform Administration: Manage the sales enablement platform's administration, configuration, and customization to align with sales training and enablement strategies
• Platform Integration: Plan, develop, and execute the continuous integration of new capabilities gamification, skills management, and badging into CMS & LMS
• Technology Integration: Integrate the sales enablement platform with other sales and marketing technologies (e.g., CRM, marketing automation) to streamline workflows and data consistency
• Team Management: Drive, coach, mentor, and performance manage a high-performing team of individual contributors to deliver value to the business.

REQUIRED SKILLS AND QUALIFICATIONS:

• Bachelor’s degree in Business, Education, Technology, or a related field.
• 5+ years of experience in sales enablement, sales training, or a similar role, with a specific focus on managing sales enablement and LMS platforms.
• Proven experience with managing:
• Sales enablement platforms (e.g., Showpad, Seismic, Highspot)
• LMS administration, content development, and integration with other systems (e.g., CRM, sales enablement platforms).
• Excellent communication and collaboration skills, capable of working with multiple departments and stakeholders.
• Analytical abilities to track, measure, and report on training effectiveness and sales performance metrics.
• Strong understanding of sales processes and strategies, along with the ability to align tools and content with sales goals.
• Proactive, organized, and able to manage multiple projects simultaneously..

PREFERRED QUALIFICATIONS:

• Experience with popular sales enablement platforms (e.g., Seismic, Highspot) and LMS platforms (e.g., Moodle, Cornerstone OnDemand) 
• Certification in sales enablement platforms or CRM systems.

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

Snowflake is actively seeking a Senior Customer Solution Architect to join a new, high impact organization at Snowflake - the Solution Innovation Team. In this role you will be responsible for leading strategic customer engagements, to showcase / evangelize the art of the possible on Snowflake, and guide customers in ideating, scoping, and defining technical solutions to their most complex business problems. You will have the opportunity to put your technical leadership to use, and run memorable, high impact engagements. Reporting to the Sr. Manager of Customer Solutions, you will play a crucial role in delivering solutions for Snowflake’s most strategic customers, and ensure their success alongside the rest of Snowflake’s Solution Innovation team.

IN THIS ROLE YOU WILL GET TO: 

• Deliver strategic customer engagements - customer co-innovation, executive meetings, design thinking workshops, business process / technical design workshops, to solve customers’ business problems / technical challenges.
• Lead technical customer discussions / engagements, to deeply understand customers’ business processes and enterprise systems, uncover pain points and challenges, and recommend solutions and/or architectural design patterns.
• Collaborate closely with the broader Solution Innovation team to build and deliver solutions for customers in co-innovation engagements.
• Collaborate with key stakeholders globally across product management, sales engineering, partners, and professional services to ensure the customer has all the resources needed to drive their success in each engagement and project.
• Play a central role in shaping the team’s processes, creating and maintaining reusable assets for use in subsequent customer engagements and projects.
• Be a global thought leader within Snowflake and demonstrate best practices of running technical engagements for field teams to leverage and/or emulate in-region.
• Partner closely with product management & product marketing to evangelize and provide feedback around the product roadmap, and participate in marquee events throughout the year.
• Helping shape future innovations by identifying emerging trends, white-space opportunities for Snowflake, and pursuing new projects with Product and Engineering team
• Bring clear strategic thinking and excellent problem-solving skills to a range of sales, services, and operational processes.
• Identify opportunities for innovation that could drive value for Snowflake's customers, partnering with product, industry leads, sales, marketing, and professional services to take Industry Solutions & Technical Innovations to market - ie. industry accelerators, open source code, best practices, thought leadership.
• Cultivate relationships and collaborate with cross-functional teams such as Professional Services, Sales Operations, Engineering, Product, Marketing to drive strategic initiatives for Snowflake and Solution Innovation.

ON DAY ONE WE WILL EXPECT YOU TO HAVE: 

• 10+ years of experience in Sales Engineering / Presales Leadership, or leading technical services teams / engagements
• 5+ years of experience in solution architecture
• Proven track record of solution selling and/or delivery experience, driving customer success in complex technical sales cycles / projects
• Direct experience working in the Enterprise SaaS space - AI/ML, Apps, Data Science, Data Warehouse, Cloud, Analytics and/or Business Intelligence experience highly preferred 
• Deep understanding of on-prem / cloud data platform architecture and databases
• Broad range of experience with data platform deployments, AI/ML, enterprise applications
• Strong executive presence, with experience in effectively translating complex technical topics to mixed technical and business audiences
• Experience running in-person and virtual customer workshops, which practice customer-facing skills such as discovery questioning, whiteboarding, objection handling, presentation, etc.
• Organized and able to manage and deliver multiple tasks efficiently, effectively and on time in a metrics based organization
• Design Thinking Certification a plus
• Excellent writing, editing, and oral communication skill
• Knowledge of SQL, and Javascript, Python, Java, Scala, Go, Ruby or other languages
• Knowledge of platform and container technologies, including Docker, Kubernetes, or Infrastructure as Code (IaC)
• Knowledge of data formats or languages that manage data, including SQL, JSON, AVRO, Apache Parquet or XML
• Experience with Open Data table formats like Iceberg and data processing engine like Spark is a plus.
• Bachelor’s Degree required, Masters Degree in computer science, engineering, mathematics or related fields, or equivalent experience preferred

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

Snowflake is actively seeking a Senior Customer Solution Manager to join a new, high impact organization at Snowflake - the Solution Innovation Team. In this role you will be responsible for leading strategic customer engagements, to showcase / evangelize the art of the possible on Snowflake, and guide customers in ideating, scoping, and defining solutions to their most complex business problems. You will have the opportunity to put your executive presence to use, and apply solution selling best practices to run memorable, high impact innovation engagements. Reporting to the Sr. Manager of Customer Solutions, you will play a crucial role in delivering solutions for Snowflake’s most strategic customers, and ensure their success alongside the rest of Snowflake’s Solution Innovation team.

IN THIS ROLE YOU WILL GET TO: 

• Curate customers’ end-to-end journey on Snowflake by uncovering and developing high-impact use-cases, understanding and translating requirements, and determining solutions to be built or recommended.
• Deliver a series of strategic customer engagements - executive meetings, design thinking workshops, business process / technical design workshops, and co-innovation projects to solve customers’ business problems / technical challenges.
• Lead customer co-innovation projects and collaborate closely with the broader Solution Innovation team to build and deliver solutions for customers, and assist with the packaging and design of solutions.
• Collaborate with key stakeholders globally across sales, solution marketing, product management, sales engineering, partners, and professional services to ensure the customer has all the resources needed to drive their success in each engagement and project.
• Play a central role in shaping the team’s processes, creating and maintaining reusable assets for use in subsequent customer engagements and projects.
• Be a global thought leader within Snowflake and demonstrate best practices in Customer Engagements for field teams globally to leverage and/or emulate in-region.
• Partner closely with product management & product marketing on product roadmap and launch events, participate in marquee events throughout the year.
• Helping shape future innovations by identifying emerging trends, white-space opportunities for Snowflake, and pursue new opportunities with field and field support teams.
• Bring clear strategic thinking and excellent problem-solving skills to a range of sales, services, and operational processes.
• Identify opportunities for innovation that could drive value for Snowflake's customers, partnering with product, industry leads, sales, marketing, and professional services to take Industry Solutions & Technical Innovations to market - ie. industry accelerators, open source code, best practices, thought leadership.
• Cultivate relationships and collaborate with cross-functional teams such as Professional Services, Sales Operations, Engineering, Product, Marketing to drive strategic initiatives for Snowflake and Solution Innovation.

ON DAY ONE WE WILL EXPECT YOU TO HAVE: 

• 10+ years of industry experience in Sales Engineering / Presales Leadership, or leading Professional Services teams / engagements
• Proven track record of solution selling experience, successfully winning large, complex enterprise software sales cycles / services engagements
• Deep experience and understanding of Sales Engineering best practices, proven experience in delivering world class presentations and software demonstrations
• Direct experience working in the Enterprise SaaS space - AI/ML, Apps, Data Science, Data Warehouse, Cloud, Analytics and/or Business Intelligence experience highly preferred
• Outstanding presentation skills to both technical and executive audiences 
• Strong executive presence, with experience in effectively translating complex technical topics to mixed technical and business audiences
• Experience running in-person and virtual customer workshops, which practice customer-facing skills such as discovery questioning, negotiation, objection handling, presentation, etc.
• Organized and able to manage and deliver multiple tasks efficiently, effectively and on time in a metrics based organization
• Design Thinking Certification a plus
• Excellent writing, editing, and oral communication skill
• Bachelor’s Degree required, Masters Degree in business administration, computer science, engineering, mathematics or related fields, or equivalent experience preferred

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

We’re at the forefront of the data revolution, committed to building the world’s greatest data and applications platform. Our ‘get it done’ culture allows everyone at Snowflake to have an equal opportunity to innovate on new ideas, create work with a lasting impact, and excel in a culture of collaboration.

There is only one Data Cloud. Snowflake’s founders started from scratch and designed a data platform built for the cloud that is effective, affordable, and accessible to all data users. But it didn’t stop there. They engineered Snowflake to power the Data Cloud, where thousands of private organizations and public agencies can unlock the value of their data with near-unlimited scale, concurrency, and performance. This is our vision: a world with endless insights to tackle the challenges and opportunities of today and reveal the possibilities of tomorrow.

Our Sales Engineering organization is seeking a Manager of Sales Engineering  to lead a highly skilled team of Sales Engineers who provide value-based evaluation scenarios including demonstrations, labs and POCs. In addition to managing a team, you will work directly with our sales team and channel partners to understand the needs of our enterprise customers, strategize on how to navigate sales cycles, and  work with internal and external stakeholders to make the customers successful on Snowflake.. 

 IN THIS ROLE YOU WILL GET TO:

• Build and lead a team of sales engineers who serve as our core product introduction, evaluation and education experts 
• Partner with sales leadership to achieve regional quota targets, our goals and ensure relationships are built
• Work alongside revenue leaders to set the go-to-market strategy for the Telco industry
• Effectively escalate customer feedback and product  obstacles/gaps to represent the industry's needs to executive staff
• Interpret complex problems, create simple solutions and collaborate closely with prospects, channel partners and our sales team to deliver winning solutions 
• Collaborate and maintain a close working relationship with customers, product, engineering, sales, marketing and services 
• Play an active role in sourcing and screening potential candidates and managing the interview process 
• Act as a player/coach working with your team on and delivering compelling presentations to customers and prospects

 ON DAY ONE WE WILL EXPECT YOU TO HAVE: 

• 10+ years of Telecom industry experience in a pre-sales or engineering capacity with 2+ years of direct front line management experience (hiring, training and retaining top talent).
• Industry expertise within Data Warehousing, Data Engineering, Data Science, Business Intelligence, Data Analytics and/or Cloud Computing.
• Snowflake experience strongly preferred
• Outstanding presenting skills to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
• Ability to build strategic customer relationships and connect a customer’s specific business objectives to Snowflake’s solutions.
• University degree in computer science, engineering, mathematics or related fields, or equivalent experience preferred. 

ABOUT OUR TEAM: 

Our Sales Engineers are customer obsessed and we believe in the value we can add and stay honest about it. We love to learn, are open to giving and receiving feedback and are passionate about making our clients successful.

Our team works to ensure data is accessible, usable and valuable to everyone.

ABOUT SNOWFLAKE: 

Snowflake is growing fast and we’re scaling our team to help enable and accelerate our growth. We’re passionate about our people, our customers, our values and our culture! We’re also looking for people with a growth mindset and the pragmatic insight to solve for today while building for the future. And as a Snowflake employee, you will be accountable for supporting and enabling diversity and belonging.

Snowflake started with a clear vision: make modern data warehousing effective, affordable, and accessible to all data users. Because traditional on-premises and cloud solutions struggle with this, Snowflake developed an innovative product with a new built-for-the-cloud architecture that combines the power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction of the cost of traditional solutions.

Snowflake is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

How do you want to make your impact?

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

Snowflake is looking to add a Senior District Manager to join our Health Care and Life Sciences Division, ensuring we continue to develop solid business relationships with new and existing customers.

Most Importantly we are seeking a manager who encompasses all of Snowflake’s values including a track record in creating an inclusive and collaborative environment, bringing people and ideas together. The ability to listen, give and ask for constructive feedback, praise others and celebrate success. You must be passionate about our technology, teaching and learning every day. 

You will be expected to plan and execute strategies and sales tactics in the following areas: generating new business, territory planning, pre-request for proposal prospecting, relationship development, pricing, presentation and delivery (finalist or other), negotiations, closing and executing contracts.

IN THIS ROLE YOU WILL GET TO: 

• Hire, manage and develop a team of diverse account executives responsible for ongoing mentoring and developing of team
• Lead and implement go-to-market proposition for sales territory. Collaborate with Marketing, Demand Management, Solutions and Product, and Engineering teams to produce a focused proposition.
• Build and maintain relationships to influence long-term strategic direction and act as an advisor to the customer.
• Report on sales activity and forecasting to senior sales management 
• Participate in and lead client and prospect meetings as well as work cross functionally with internal and external teams 
• Drive Revenue Success: Own and exceed your team's monthly, quarterly and annual sales targets.
• Lead your team to effectively communicate the value proposition throughout the customer journey

TO BE SUCCESSFUL IN THIS ROLE WE WILL EXPECT YOU TO EXEMPLIFY AND SPEAK TO YOUR ABILITY TO MANAGE A TEAM THAT ENCOMPASS ALL OF OUR VALUES INCLUDING:

• Get it Done: A proven track record of meeting and exceeding sales quota with both new and existing customers in both Growth and Revenue goals 
• Own It: The ability to build our product and company like it’s your own, specificallydefining and executing sales plans to meet strategic & financial targets, leveraging industry, partner & Go-to-Market knowledge
• Integrity, Always: The ability to provide open, honest and respectful feedback creating an inclusive work environment 
• Think Big:Ambition to meet our big goals. Create a strategy to focus on what matters while making a positive impact and lasting difference 
• Manage a team to Be Excellent:Lead by example, doing your best work every day
• A reputation for Making Each Other Better:Resulting in long standing relationships with internal cross functional partners and the ability to create an inclusive work environment
• Embrace Each Other’s Differences:A passion for developing a diverse and inclusive team of sales professionals from all backgrounds 

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

Snowflake is actively seeking a Customer Solution Manager to join a new, high impact organization at Snowflake - the Solution Innovation Team. In this role you will be responsible for executing strategic customer engagements, to showcase / evangelize the art of the possible on Snowflake, and guide customers in ideating, scoping, and defining solutions to their most complex business problems. You will have the opportunity to put your customer facing skills to use, and apply solution selling best practices to run memorable, high impact innovation engagements. Reporting to the Sr. Manager of Customer Solutions, you will play a crucial role in delivering solutions for Snowflake’s most strategic customers, and ensure their success alongside the rest of Snowflake’s Solution Innovation team.

IN THIS ROLE YOU WILL GET TO: 

• Curate customers’ end-to-end journey on Snowflake by uncovering and developing high-impact use-cases, understanding and translating requirements, and determining solutions to be built or recommended.
• Deliver a series of strategic customer engagements - executive meetings, design thinking workshops, business process / technical design workshops, and co-innovation projects to solve customers’ business problems / technical challenges.
• Lead customer co-innovation projects and collaborate closely with the broader Solution Innovation team to build and deliver solutions for customers, and assist with the packaging and design of solutions.
• Collaborate with key stakeholders globally across sales, solution marketing, product management, sales engineering, partners, and professional services to ensure the customer has all the resources needed to drive their success in each engagement and project.
• Play a central role in shaping the team’s processes, creating and maintaining reusable assets for use in subsequent customer engagements and projects.
• Be a global thought leader within Snowflake and demonstrate best practices in Customer Engagements for field teams globally to leverage and/or emulate in-region
• Partner closely with product management & product marketing on product roadmap and launch events, participate in marquee events throughout the year.
• Helping shape future innovations by identifying emerging trends, white-space opportunities for Snowflake, and pursue new opportunities with field and field support teams.
• Bring clear strategic thinking and excellent problem-solving skills to a range of sales, services, and operational processes.
• Identify opportunities for innovation that could drive value for Snowflake's customers, partnering with product, industry leads, sales, marketing, and professional services to take Industry Solutions & Technical Innovations to market - ie. industry accelerators, open source code, best practices, thought leadership.
• Cultivate relationships and collaborate with cross-functional teams such as Professional Services, Sales Operations, Engineering, Product, Marketing to drive strategic initiatives for Snowflake and Solution Innovation.

ON DAY ONE WE WILL EXPECT YOU TO HAVE: 

• 7+ years of industry experience in Sales Engineering / Presales Leadership, or leading Professional Services teams / engagements
• Proven track record of solution selling experience, successfully winning complex enterprise software sales cycles / services engagements
• Experience and understanding of Sales Engineering best practices, proven experience in delivering presentations and software demonstrations
• Direct experience working in the Enterprise SaaS space - AI/ML, Apps, Data Science, Data Warehouse, Cloud, Analytics and/or Business Intelligence experience highly preferred
• Strong presentation skills to both technical and executive audiences 
• Strong stakeholder management skills, with experience in effectively translating complex technical topics to mixed technical and business audiences
• Experience running in-person and virtual customer workshops, which practice customer-facing skills such as discovery questioning, negotiation, objection handling, presentation, etc.
• Organized and able to manage and deliver multiple tasks efficiently, effectively and on time in a metrics based organization
• Design Thinking Certification a plus
• Excellent writing, editing, and oral communication skill
• Bachelor’s Degree required, Masters Degree in business administration, computer science, engineering, mathematics or related fields, or equivalent experience preferred

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

Our SI partners play a key role in bringing our customers' data-backed ambitions to life by implementing and harnessing the power of the Snowflake Data Cloud for cutting edge workloads and use cases. Through our partnerships, we enable companies to empower their employees with the data they need when and how they need it to better engage their customers, optimize their operations, and transform their products.

The Partner Development Director role involves driving and nurturing relationships with our System Integrator (SI) partners. Your primary objective is to strengthen and expand the collaboration between Snowflake and these partners to drive growth. 

In this role you will be responsible to lead the relationship with EY across the Americas.  The success of these partnerships is demonstrated by driving growth with our joint customers, delivering key Go-To-Market (GTM) programs, establishing critical executive relationships, enabling partners to grow their Snowflake competency, and delivering customer success.  

Your success depends on your ability to drive compelling business strategies, GTM motions and relationships with EY. Strong communication, experienced strategic alliance leadership, and problem-solving skills are vital to excel in this role. 

KEY RESPONSIBILITIES:

• Strategic Go-to-Market: Work closely with EY to build comprehensive joint business plans.  Collaborate on joint GTM strategies including strategic objectives and target markets/industries.  Define joint industry solutions and offerings with that demonstrates capability while differentiating the partner. Achieve partnership goals including sales quota and marketing activities; this is a quota carrying position.
• Practice Development: Inspire EY to grow their practices with Snowflake. Evaluate their expertise, capabilities, and delivery quality and activate the GTM programs accordingly. Define certification growth plans and support enablement of the partner. Cultivate strong and lasting relationships with key Sr executives and decision-makers at the partner.
• Results-oriented Partner Management: Effective and proven Partner Management skills will be necessary to manage the alliance development lifecycle.   This will require the ability to be a self-starter focused on building and owning the 360-degree relationship.
• Cross-Functional Collaboration: Collaborate with other departments, such as product development, sales, sales engineering, professional services, legal and marketing, to ensure a seamless partner & customer experience. Share partner & customer feedback and insights with relevant teams to drive continuous improvement. This candidate will collaborate with a team of technical experts to drive solution building with our partners.
• Co-Marketing Initiatives: Coordinate and execute co-marketing activities, including events, webinars, and content creation, to increase brand visibility and generate leads.
• Deal Support: Assist EY in navigating Snowflake’s partner program & sales process, including deal registration, proposal support, reporting and alignment with Sales Leadership. Collaborate with internal teams to ensure a smooth and efficient sales cycle
• Deliver on Performance: Monitor the performance and success of EY related to specific metrics.  Important to have the ability to shift priorities, take risks and think outside of the box to deliver on key criteria.  

DESIRED EXPERIENCE:

• A minimum of 15 years of partner experience, strategic alliances, sales, marketing, business development in technology 
• Bachelor's degree (MBA preferred)
• 8+ years channel sales or channel program management experience with accountability for revenue targets
• Track record of success and established relationships with Snowflake’s System Integrators.
• Working knowledge of Cloud environments is preferred.
• Ability to manage global and regional business plans, track and articulate partner progress.
• Strong executive presence and polish.
• Excellent written and verbal communication skills. Strong problem-solving skills and ability to organize priorities in a dynamic environment.
• Travel Required:  Estimated at 25-50% (variable)

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact? 

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers’ success. We form partnerships with customers by listening, learning, and building connections.  

Snowflake’s values are key to our approach and success in delivering world-class Support.  Putting customers first, acting with integrity, owning initiative and accountability, and getting it done are Snowflake core values and are reflected in everything we do.

Snowflake’s Support team is expanding! We are looking for a Staff Major Incident Managerto join our team and achieve our goal of helping our customers achieve their business goals by providing outstanding service and support to our customers in their most important time of need.  

As a Staff Major Incident Manager, you enjoy working with a high-performing and fast-paced team with a high degree of tact, patience, and skill under pressure.  You are results-oriented, leveraging data, and metrics, and providing feedback to make operational, tactical decisions toward resolving major incidents. You possess a positive attitude and outlook and work with a high degree of integrity, accountability, attention to detail, planning expertise, and execution.  A thorough understanding of business impacts related to technical issues is also a must.

YOU WILL:

• Coordinate efforts to resolve critical customer issues, major interruptions, and client-impacting events
• Collaborate with Snowflake on-call engineers, and monitor online activity data for multiple Snowflake Services to identify service disruptions
• Develop strong partnerships internally with Sales, Services, Support, and Engineering
• Work with a global mindset as part of a team of Cloud Service Management team (Problem Mgmt, Escalation Mgmt, Major Incident Mgmt)
• Demonstrate strong judgment regarding incident management and problem mitigation, as well as the ability to make timely decisions from both business and technical perspectives
• Partnering with Engineering and Product Management on the resolution of major incidents that impact our customers
• Effectively drive for required solutions to provide the best customer experience
• Understand major incident practices and how to analyze and apply data to a decision-making process
• Understand proactive and reactive data points to develop a plan of action for our customers
• View problems and solutions holistically, from multiple viewpoints, and create a plan of action to best satisfy the needs of all stakeholders
• Manage customer-facing communications for incidents, explaining the details of disruption, the impact on customer applications, and how we are working towards a resolution
• Maintain disciplined and regular communications while building credibility through timely action and responsiveness during the major incident
• Effectively communicate critical issue status (both verbally and written) to executive staff, sales teams, and other involved parties
• Utilize your contextual interpretation and writing skills to effectively summarize pages of information into concise and readable paragraphs
• Understand and translate technical information and issues into business cases, impacts, and risks that can easily be interpreted by the customer
• Meet deliverable timelines based on prescheduled activities and events, such as customer, team, and executive updates
• Utilize business and technical skills to effectively manage customer impact, coordinate meetings, calls, and deliverables, and interpret trend/regression patterns
• Participate in on-call rotation as needed, potentially including occasional evenings and weekends

OUR IDEAL STAFF INCIDENT MANAGER WILL HAVE:

• B.S. or M.S. degree in CS, MIS, or equivalent discipline
• Technical competency in cloud environments, data warehouse architectures, and software development methods
• 8+ years of Support and/or Support Services related experience with a proven track record of delivering business value and improvement
• 8+ years of experience working with Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), or a private cloud environment
• Excellent abilities in business productivity applications (Google Workspace preferred) for documents, spreadsheets, and presentations
• Previous experience in writing customer-facing root cause analysis or postmortem reports
• Experience with ServiceNow
• The ability to communicate the impact of the service incident with ease by shifting levels of communication between technical and non-technical
• Technical understanding of software/platform/infrastructure (SaaS/PaaS/IaaS) architectures, application, use, and management
• Excellent verbal, written, communication, and receptive listening skills.
• High levels of emotional intelligence (EQ), empathy, proactivity, and the ability to advocate for both clients and internal teams alike, continuously striving for mutually-beneficial solutions
• Successful experience working, collaborating, and establishing relationships with leadership, colleagues, and clients
• The ability to adapt, be flexible, and learn quickly in a dynamic environment
• Excellent teaming skills, able to work with virtual and global cross-functional teams

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

Our Sales Engineering organization is seeking a Collaboration Field CTO  that can provide leadership in working with both technical and business executives in the design, architecture, and performance of the Snowflake Cloud Data Platform as a strategic asset as a part of their enterprise data architecture.

In this role, you will work directly with Snowflake account teams on best practices around tuning and optimizing architectures that highlight Snowflake’s Cloud Data Platform, specifically within Data Sharing, Native Apps, and the Data Marketplace.

As a Collaboration Field CTO, you must share our passion for helping our customers drive faster time to insight through Snowflake’s Cloud Data Platform. You must thrive in a dynamic environment and be flexible and willing to jump in and get things done. You are equally comfortable interacting with executives and talking shop with technical audiences in both a business and technical context.

IN THIS ROLE YOU WILL GET TO:

• Apply your multi-cloud data architecture expertise while presenting Snowflake technology and vision to executives and technical contributors at prospects and customers
• Partner with the sales team and channel partners to understand the architecture needs in a pre- and post-sales capacity, provide compelling value-based enterprise architectures, support enterprise Proof of Concepts, and ultimately support data consumption and cost optimization to meet our customers’ needs
• Develop specialization in one or more current collaboration trends such as data mesh, data clean rooms, or data marketplaces
• Drive improvements to the team and broader Snowflake sales engineering community and develop internal thought leadership on best practices and prescriptive guidance. Mentor SEs on collaboration topics and best practices.
• Develop a leadership voice externally via speaking at conferences, hosting webinars, publishing blog posts, etc.
• Work with Sales Engineering and customers to demonstrate and communicate implementation best practices on Snowflake technology
• Maintain a deep understanding of competitive and complementary technologies to adjust and tune Snowflake parameters and logically explain the impact of these performance variables
• Provide guidance and suggestions on how to resolve customer-specific technical challenges

ON DAY ONE, WE WILL EXPECT YOU TO HAVE:

• 7+ years of Enterprise Architecture experience within the Enterprise Data space
• Expertise with transfer of data from on-prem or hybrid cloud platforms using FTP, API or other federated protocols
• Knowledge of replication or synchronization technologies for legacy and cloud systems
• Knowledge of sharing features of other parts of the data sharing ecosystem such as Databricks, Redshift, BigQuery, or Synapse is optional, but a plus
• Solid expertise in data governance
• Mastery of SQL statements (ideally including Snowflake's powerful SQL extensions)
• Hands-on Experience with Python, Streamlit, Container services  
• Broad range of experience within the large-scale database and/or data warehouse technology, ETL, analytics and cloud technologies
• Presentation skills to both technical and executive audiences
• Bachelor’s Degree required, Masters Degree in computer science, engineering, mathematics or related fields, or equivalent experience preferred

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

IN THIS ROLE, YOU WILL GET TO:

Snowflake is growing fast and we’re scaling our team to help enable and accelerate our growth. We’re passionate about our people, our customers, our values and our culture! We’re also looking for people with a growth mindset and the pragmatic insight to solve for today while building for the future. And as a Snowflake employee, you will be accountable for supporting and enabling diversity and belonging.

This role is a unique opportunity to contribute in a meaningful way to high visibility, high impact projects at a very exciting time for the company.  Snowflake is an innovative, high-growth, customer-focused company in a large and growing market. If you are an energetic, self-managed professional with experience leading complex sales processes and possess excellent presentation and listening skills, organization and contact management capabilities, we’d love to hear from you.

AS A GLOBAL ACCOUNT MANAGER AT SNOWFLAKE YOU WILL:

• Achieve sales quotas for allocated accounts on a quarterly and annual basis by developing a sales strategy in the allocated territory.
• Develop strategic, account based marketing plans with the marketing team to drive revenue growth.
• Be the trusted advisor to the customer by understanding their existing and future IT roadmap to drive the Snowflake solution within the marketplace.
• Prospect qualification and the development of new sales opportunities and ongoing revenue streams.
• Arrange and conduct initial Executive and CxO discussions and positioning meetings.
• Sales process management and opportunity closure.
• Ongoing account management to ensure customer satisfaction and drive additional revenue streams.
• Be familiar with value orientated, solution-based approach to selling, have experience managing a complex sales process and possess excellent presentation and listening skills, organization and contact management capabilities.

REQUIREMENTS: 

• 10-15+ years of field sales experience preferred with an emphasis on data or cloud related technology.
• Extensive experience focussed on strategic and complex customers, working with cross functional account teams internally.
• Experience leading sales account teams that are aligned to customer(s) at a regional level. 
• Experience closing seven figure, multi year deals and formulating strategic account plans. 
• Experience determining customer requirements, presenting appropriate solutions and articulating business value / ROI.
• Demonstrated success with transformational and consultative selling, strategy and running sophisticated negotiations.
• Executive level relationship management experience and understanding of business drivers for C-level stakeholders. 
• Alignment with critical departments internally i.e. partner sales, marketing, value engineering, legal etc. 
• Industry / Account specific expertise.
• Ability to thrive in a fast-paced environment.

AS A SR. SERVICES PRACTICE MANAGER YOU WILL :

Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers’ success. We form partnerships with customers by listening, learning, and building connections.  

Snowflake’s values are key to our approach and success in delivering world-class Support.  Putting customers first, acting with integrity, owning initiative and accountability, and getting it done are Snowflake core values and are reflected in everything we do.

Snowflake’s Support team is expanding! We are looking for a Support Account Manager to join our team.   

AS ASupport Account ManagerAT SNOWFLAKE, YOU WILL:

•  you have developed an excellent balance of business and technical skills that allows you to operate at multiple levels within our customer’s business environment and understand their platform use and operation.   You possess a positive attitude and outlook and a high degree of integrity and accountability.  You enjoy working with a high-performing, fast-paced team.  You are results-oriented, leveraging data, metrics, and open feedback to make operational, tactical and strategic decisions.  You pride yourself on your high standards and professional internal and external interaction with multiple levels of an organization, including C-level individuals.   You exhibit a high level of attention to detail, planning expertise, and execution in your day-to-day interactions with internal and external customers.  Your goal in this role is to help customers achieve their business goals by providing outstanding service and support to those who are our most critical customers.
• Operate as the point of contact for assigned customers
• Coordinate and engage with Sales, Professional Services, Support, and Engineering to ensure that customers have the best Snowflake experience possible
• Thoroughly understand your customer’s business, as well as operational and tactical goals and objectives, and how the Snowflake platform impacts their business
• Create assigned tasks and deliverables for customers
• Actively observe, monitor  and  report on a customer’s environment related to program deliverables
• Manage the day-to-day aspects of support cases, incidents, and escalations for assigned customers
• Coordinate with team members to help ensure consistent service is being delivered
• Prepare, present and review plans related to version control, upgrades, and environmental changes
• Translate business goals into operational and tactical objectives while ensuring that customers are staying on their strategic path
• Develop strong partnerships with the customer’s business and operational leaders to drive focus on support-related aspects and issues
• Promote continuous improvement based on data-driven conversations
• Coordinate and lead review meetings, focusing on support-related data such as cases, incidents, platform performance, and operational aspects

OUR IDEALSupport Account ManagerWILL HAVE:

• B.S. or M.S degree in CS, MIS, or equivalent discipline
• 2+ years of direct Support and/or Support Services related experience with a proven track record of delivering business value and improvement 
• 2+ years of experience working with Amazon Web Services (AWS), Microsoft Azure (Azure), Google Cloud Platform (GCP), or a private cloud environment
• 1+ years of experience managing enterprise customer relationships as a Support Account Manager (SAM), Business Critical Account Manager (BCAM), or Technical Account Manager (TAM)
• Technical competence in base Service/Platform/Infrastructure(SaaS/PaaS/IaaS) architectures, application, use and management
• Excellent verbal, written, communication, and receptive listening skills
• Successful experience working, collaborating, and establishing relationships with colleagues and clients
• An understanding of Data Warehouse fundamentals and concepts
• The ability to adapt, to be flexible, and to learn quickly in a dynamic environment
• Excellent teaming skills and the ability to work with virtual and global cross-functional teams

There is only one Data Cloud. Snowflake’s founders started from scratch and designed a data platform built for the cloud that is effective, affordable, and accessible to all data users. But it didn’t stop there. They engineered Snowflake to power the Data Cloud, where thousands of organizations unlock the value of their data with near-unlimited scale, concurrency, and performance. This is our vision: a world with endless insights to tackle the challenges and opportunities of today and reveal the possibilities of tomorrow.

As the Head of Partner Marketing - Asia Pacific & Japanat Snowflakeyou will be responsible for owning and driving Snowflake regional partner marketing campaigns, programs and engagements from strategy through implementation to results. This opportunity is collaborative in nature and you will be working with Product Marketing, Industry Marketing,  Customer Marketing,  Corporate Communications, ABM, Developer Relations, and the Sales and Alliances organizations at the global and regional level. In addition, you will align and collaborate with the Regional Field Marketing teams in A/NZ, India, Japan, Korea, and South-East Asia.  The primary focus of this position will be designing, developing, implementing, and managing demand generation programs with and through partners to build a lead and opportunity pipeline for Snowflake that results in acquiring net new customers and increased consumption.

This role requires you to work from our Singapore office at least 3 days per week.

As a key member of the Partner Marketing team, in this role you will:

• Develop and work directly with our global/local partner marketing and key stakeholders (regional RVPs, Partner Sales, Sales Operations, etc.) teams to own programs and executive GTM strategies with partners, including local/global SIs, data and technology partners across APJ
• Lead a multi-regional partner marketing team to work closely with our Partner Alliance organization alongside our partners to co-develop a GTM strategy to drive pipeline activation and identify content/positioning to help accelerate the sales cycle
• Drive awareness, thought leadership, demand/pipeline generation, and mindshare programs in coordination with partners' marketing teams to target joint customers and prospects 
• Develop joint plans amd content including joint value proposition presentations, solutions briefs, industry use cases, customer stories, and blog posts
• Create innovative new programs to maximize the impact of the Powered by Snowflake and Marketplace partners in the Data Cloud ecosystem
• Create innovative new programs to maximize the impact of the Data Cloud ecosystem
• Collaborate with the alliances organization on Snowflake’s strategic sponsorships and go-to-market execution plan at partner events
• Own & drive executions, logistics, and vendor management
• Evaluate all campaigns’ impact & ROI to determine the success and forecast for potential future investment

An ideal candidate will have:

• 15+ years of experience in a role focused on building technology and ISV partner marketing relationships and executing campaigns within a technology ecosystem
• Experience working with partners to develop and build joint demand generation programs at scale
• Demonstrated success in leading highly collaborative partnerships with other marketing and cross-functional leaders both inside and outside the company
• Ability to demonstrate creativity through new campaign ideation, content creation, visual design, branding and messaging
• Solid understanding and experience in the data analytics, solution building and big data marketspace - ability to understand and communicate to diverse technical and non-technical audiences
• An understanding of global cloud and data partnerships (Amazon Web Services, Microsoft Azure, Google Cloud)
• Proven success in working in hyper growth environments
• Hands-on execution ability with effective project and time management
• Effective written and verbal communications skills and the ability to adapt your messaging to meet your audiences, internally and externally 
• Bachelor's Degree in Marketing, Business Administration, Communications or a related field

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. 

IN THIS ROLE YOU WILL GET TO :