Overview

About the Role -The Law Enforcement Response (LER) Associate will sit on Instacart’s Safety & Claims team and report to the Law Enforcement Response and Information Security Ops Lead. You will collaborate cross-functionally with Legal and other stakeholders in this role. You must be able to operate with a high degree of confidentiality. 

About the Team -Instacart's Trust & Safety team takes data-driven, customer-first approaches to ensure we are compliant with all local, state, and federal regulations regarding grocery fulfillment. The Safety & Claims team is responsible for executing on processes critical to ensuring the Instacart platform remains secure and safe for all users. 

About the Job 

• Field time-sensitive inquiries (including emergency requests) from law enforcement regarding Instacart’s policies around disclosing user data
• Communicate Instacart’s user information disclosure policies to internal and external parties with empathy, professionalism, and diplomacy
• Conduct complex investigations to identify users and pull records
• Draft responses to valid subpoenas, warrants, and court orders with precision and attention to detail
• Review and provide feedback on your team members’ responses
• Independently handle case management tasks, ensuring that the request queue is organized and up-to-date
• Take on program management tasks such as QA, process improvements, and metrics reporting

About You

Minimum Qualifications

• Bachelor's degree or job-related equivalent experience in lieu of degree
• 2+ years of experience in legal operations, privacy operations, or a similar field
• Excellent writing skills
• Ability to communicate about complex, nuanced policy and legal issues to internal and external stakeholders in sensitive and potentially high-visibility situations
• Ability to navigate emergency situations in a calm, meticulous, detail-oriented manner
• Comfortable using Google Drive to collaborate with colleagues
• Comfortable with basic data analysis using Excel or Google Sheets
• Familiarity with legal language and US/CAN criminal justice system
• Interest in issues related to law, public safety, and privacy

Preferred Qualifications

• Familiarity with applicable privacy laws and regulations
• Experience using investigative tools to conduct searches and identify records based on minimal information
• Basic understanding of SQL
• Comfortable using Adobe Acrobat or similar PDF editing software

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OVERVIEW

We are looking for economists and machine learning engineers to join our fast-moving team. The Economics team at Instacart works on a range of interesting and challenging problems, from aligning the incentives in our multi-sided marketplace to analyzing the role of prices and product placement in our customers' decision-making.

There is tremendous opportunity in front of us, and joining now gives you a chance to grow your career and interests as we succeed.

The ideal candidate for this role will bring a combination of experience in both economics and machine learning. This might be a recent economics PhD graduate with relevant research experience, typically in  computationally intensive empirical topics, as well as some exposure to machine learning coursework and applications. We are also interested in candidates with industry experience in the creation, deployment, and maintenance of machine learning models at scale, especially if they have some background or experience in economics or an economics-adjacent field.

ABOUT THE TEAM

The Economics team at Instacart works on a range of interesting and challenging problems, from aligning the incentives in our multi-sided marketplace to analyzing the role of prices and product placement in our customers' decision-making. Some of the core areas of focus for our team include pricing, online advertising, uplift and long term value modeling, and general causal inference.

ABOUT THE JOB

• You will help design and build end-to-end machine learning solutions
• You will be working in small and cross-functional product teams, with great opportunities for growth and ownership of projects
• You will be an active member of an internal community, including economists, data scientists, operations research scientists and machine learning engineers, sharing learnings, best practices and research across many domains
• You will develop high impact solutions to support Instacart's ambitious growth plans
• You will work closely with engineers, product managers, other teams, and both internal and external stakeholders, owning a large part of the process from problem understanding to recommending a solution and testing it in controlled experiments
• You will have the freedom to suggest and drive organization-wide initiatives

ABOUT YOU

MINIMUM QUALIFICATIONS

• Graduate-level research experience on data-intense problems or 1+ years of industry experience in machine learning or economics-focused roles
• A blend of economic theory, applied econometrics, and business skills that let you jump into a fast-paced environment and contribute from day one
• Expertise in causal inference with observational and experimental data
• Strong engineering skills with expertise in R or Python and fluency in data manipulation (SQL, Pandas) and machine learning (scikit-learn, XGBoost, Keras/Tensorflow) tools
• An ability to identify and prioritize high-impact problems and deliver solutions that provide reasonable trade-offs between urgency and quality
• Willing and able to travel internationally based on job requirements
• Self-motivation and a strong sense of ownership

PREFERRED QUALIFICATIONS

• PhD in Economics with focus on data-intense problems or 3-5 years of industry experience in machine learning or economics-focused roles
• A blend of economic theory, applied econometrics, and business skills that let you jump into a fast-paced environment and contribute from day one
• Expertise in causal inference with observational and experimental data
• Strong engineering skills with expertise in R or Python and fluency in data manipulation (SQL, Pandas) and machine learning (scikit-learn, XGBoost, Keras/Tensorflow) tools
• An ability to identify and prioritize high-impact problems and deliver solutions that provide reasonable trade-offs between urgency and quality
• Willing and able to travel internationally based on job requirements
• Self-motivation and a strong sense of ownership
• Experience with training large-scale models and model deployment on cloud services (Docker, AWS/GCP/Azure)

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Overview

About the Team

We are looking for a Senior Financial Analyst of Retailer Partnerships to join our team. This role will be a key business partner to business development/sales teams. You will help own deal reviews with senior leadership and partner with key cross-functional stakeholders on some of the largest deals at the company.

About the Role

As a Senior Financial Analyst, you have both the ability to operate at the lowest level of detail and consider the big picture to drive strategic and investment recommendations. You have exceptional analytical capabilities and excel in data-driven decision making.

About the Job

• Serve as the direct business partner to the head of new retailer partnerships, new verticals i.e. (non-grocery) account teams, and major retailer teams.
• Identify and execute on opportunities to improve deal outcomes
• Work across teams to establish deal terms that align incentives across all stakeholders in the ecosystem
• Run analysis on ROI, payback, and strategic value of each major deal 
• Develop, monitor, and drive deeper understanding of the entire P&L to improve unit economics and report on key metrics tracking
• Ad hoc financial modeling and analysis + using SQL to self-serve data for analyses

About You

Minimum Qualifications

• Bachelor’s degree in Math, Economics, Finance, Business or other related field
• 4-6 years work experience in a relevant field with demonstrated financial acumen and a track record of leveraging data for business impact
• Highly proficient in advanced Excel modeling with strong attention to detail
• Basic knowledge of SQL is required
• Ability to use data to identify and quantify opportunities for growth or profitability improvement
• Demonstrated experience thinking strategically about complex business problems, developing frameworks and providing recommendations
• A self-starter with a positive attitude and ability to work in a rapidly changing environment

Preferred Qualifications

• Strategic Finance experience at a fast-paced, high-growth technology company is preferred
• Experience with partnerships and consumer marketplaces is strongly preferred
• Advanced SQL and data visualization knowledge is preferred
• Polished communication skills and comfort working with internal stakeholders, including senior leadership

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Overview

About the Team

We are looking for a Senior Financial Analyst of Marketing to join our team. This role will be a key business partner to marketing leadership. Along with supporting budgeting and forecasting, you will help own the weekly & monthly business review processes and partner with key cross-functional stakeholders to uncover business insights and communicate learnings to marketing and finance leadership.

About the Role

As a Senior Financial Analyst, you have both the ability to operate at the lowest level of detail and consider the big picture to drive strategic and investment recommendations. You have exceptional analytical capabilities and excel in data-driven decision making. This role will report to the Senior Manager of Marketing Finance.

About the Job

• Own the weekly, monthly, quarterly and annual forecast for Incentives Marketing by leveraging cross-functional partnerships with Marketing Channel Leads and Data Science 
• Serve as the direct business partner to the head of Incentive Marketing, and collaborate closely with channel leads to uncover key trends and advise on capital allocation decisions  
• Improve and own the weekly business performance cadence to help identify areas where the business should double-down and inform the weekly forecast
• Partner with DS and Growth teams on customer engagement and CAC/LTV analysis to guide our acquisition and retention strategies by channel
• Evaluate new business and marketing opportunities from a finance perspective and provide recommendations to marketing and finance leadership based on ROI, payback, and strategic value 
• Develop, monitor, and drive deeper understanding of our KPIs across the marketing organization and identify opportunities to improve existing reporting processes and key metrics tracking
• Ad hoc financial modeling and analysis, such as building KPI-based models and using SQL to self-serve data for analyses

About You

Minimum Qualifications

• Bachelor’s degree in Math, Economics, Finance, Business or other related field
• 4-6 years work experience in a relevant field with demonstrated financial acumen and a track record of leveraging data for business impact
• Highly proficient in advanced Excel modeling with strong attention to detail
• Basic knowledge of SQL is required
• Ability to use data to identify and quantify opportunities for growth or profitability improvement
• Demonstrated experience thinking strategically about complex business problems, developing frameworks and providing recommendations
• A self-starter with a positive attitude and ability to work in a rapidly changing environment

Preferred Qualifications

• Strategic Finance experience at a fast-paced, high-growth technology company is preferred
• Experience with marketing finance and consumer marketplaces is strongly preferred
• Experience working with Mode, Tableau, PowerBi, or similar is preferred
• Advanced SQL and data visualization knowledge is preferred
• Polished communication skills and comfort working with internal stakeholders, including senior leadership

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OVERVIEW

ABOUT THE ROLE-We are looking for a new leader to drive the Storage Platform team for Instacart. This role will be responsible for working with all of our internal business facing service teams to ensure they have highly scalable storage solutions that can power their businesses as they grow. Influencing the ‘how’ and ‘what’ we build to ensure our data systems scale will be at the heart of this role. Figuring out how to introduce new technology solutions while bridging improvements to existing systems is essential. Collaboration across many diverse businesses and teams in a fast-paced evolving environment is a key part of this role.

ABOUT THE TEAM -  Come join the leadership team of Instacart’s Infrastructure Pillar! The Storage Platform team is responsible for designing, building, and operating our next generation of storage solutions that the entire organization builds and runs on. You will be responsible for the long term architecture of these systems. As part of that you will be responsible for establishing the best platform components and leading the company to choose the right storage solutions for the problem domain. You will work closely with all of our internal tech pillars to help them scale and deliver their services. The Storage Platform team is also responsible for making sure we have high uptime and will work across all of Engineering to set up processes, policies, and automation to ensure our systems remain highly available & reliable. You will be the thought leader on operational best practices for storage

ABOUT THE JOB

• You build for our internal customers, define the roadmap and help prioritize work for your team, making difficult tradeoffs on design based on business constraints, ensuring on-time deliverables and high-quality software.
• You will provide hands-on technical management, guidance, and support  and ultimately be responsible for the health of the systems and tools your team builds.
• You will participate in interviewing, hiring decisions, on-boarding, and mentoring of new engineers with the goal of quickly making them productive members of your team.
• You will develop a team culture of ownership that reinforces the core values of Instacart!

ABOUT YOU

Minimum Qualifications

• An inspirational and effective leader in a fast-paced environment with the ability to be highly adaptive.
• 5+ years of experience managing a team of Senior & Staff Software Engineers
• The ability to balance business needs, a sense of urgency, and shipping high quality and pragmatic solutions
• Experience with full-stack development and operating in a large Cloud infrastructure provider (i.e. AWS, Azure, GCP)
• Experience with operating distributed data storage systems at scale, both RDBMS and NoSQL solutions
• Strong analytical skills and an even stronger sense of ownership

Preferred Qualifications

• Bachelor’s degree or advanced degree in Computer Science or related field 
• Experience with AWS

Overview

About the Role

This position is part of the Policy Research and Development pillar and reports to the Senior Director of Policy Research and Development. The Policy Manager will be the team’s go-to person for public policy analysis, advising and strategizing with colleagues on the impact of policy developments on the company, and will work with the Senior Director to develop Instacart’s thought leadership on key policy issues. This position is eligible to work remotely; however, proximity to Washington, D.C. is preferred.  

About the Team

Instacart’s Policy & Government Affairs (PGA) department advocates for public policy outcomes that support the long-term growth of our business. We build trust with government policymakers, helping them understand our business and its positive impact on their communities. We help to shape complex, innovative public policy debates that will define the future of work and e-commerce, and we are engaged on nutrition security and food as medicine policy and advocacy. We work with a diverse coalition of partners and communities to build effective advocacy campaigns that advance our public policy goals. We help the company see around corners to anticipate and adjust to constantly evolving political and regulatory landscapes.

The PGA department includes five pillars: U.S. and Canada Government Affairs, Federal Government Affairs, Public Engagement, Operations, and Policy Research and Development. 

About the Job

The policy manager will:

• Analyze legislation, regulations and other policy documents, and manage communication and dissemination of that analysis to colleagues on the PGA team and cross-functional partners, across a diverse set of issues, including labor, future of work, privacy, consumer protection, food and nutrition, supply chain, sustainability and more. 
• Prepare colleagues across the PGA team for external meetings and events with policy makers, non-profit organizations, and other stakeholders by preparing policy briefs, talking points, collateral or leave behinds, and other material. 
• Identify trends across policy issues at the local, state and federal levels, educate colleagues, and build, manage and execute strategies to address and respond to those trends.
• Represent PGA with trade associations and cross-functional partners on Instacart’s legal, communications and other teams to develop and contribute to comments on proposed regulations and other policy documents from regulatory agencies. 
• Work closely with the Senior Director of Policy & Research Development to develop Instacart’s policy thought leadership and communicate Instacart’s position on a range of policy issues, including by drafting white papers, writing collateral and other public-facing materials, and preparing memos and decks for senior leadership.  

About You

Minimum Qualifications

• Experience reading, analyzing and summarizing legislation, regulations and other policy documents and identifying emerging trends and potential impacts.
• Effective communicator verbally and in writing. Knows how to tailor verbal communication, communicate clearly and concisely with teammates and stakeholders about their work, and gives and receives feedback. Written communication is also clear and concise. 
• Drives results by prioritizing work that is most impactful, adapting to change, and developing and executing goals that connect to the team and company’s objectives.
• Great teammate that promotes a respectful and inclusive work environment, incorporates feedback into their work, and exercises good judgment in a rapidly changing and sometimes stressful environment.
• Ability to learn new concepts and policy issues quickly and balance multiple projects with tight deadlines.

Preferred Qualifications

• Experience in one or more of the following policy areas is preferred: labor, future of work, antitrust, consumer protection, data privacy and security.
• Experience working in Congress or a state legislature is preferred.
• JD preferred. 

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Overview

At Instacart, our mission is to create a world where everyone has access to the food they love and more time to enjoy it together. Millions of customers every year use Instacart to buy their groceries online, and the Data Engineering team is building the critical data pipelines that underpin all of the myriad of ways that data is used across Instacart to support our customers and partners.

About the Role 

The Finance data engineering team plays a critical role in defining how financial data is modeled and standardized for uniform, reliable, timely and accurate reporting. This is a high impact, high visibility role owning critical data integration pipelines and models across all of Instacart’s products. This role is an exciting opportunity to join a key team shaping the post-IPO financial data vision and roadmap for the company.

About the Team 

Finance data engineering is part of the Infrastructure Engineering pillar, working closely with accounting, billing & revenue teams to support the monthly/quarterly book close, retailer invoicing and internal/external financial reporting. Our team collaborates closely with product teams to capture critical data needed for financial use cases.

About the Job 

• You will be part of a team with a large amount of ownership and autonomy.
• Large scope for company-level impact working on financial data.
• You will work closely with engineers and both internal and external stakeholders, owning a large part of the process from problem understanding to shipping the solution.
• You will ship high quality, scalable and robust solutions with a sense of urgency.
• You will have the freedom to suggest and drive organization-wide initiatives.

About You

Minimum Qualifications

• 6+ years of working experience in a Data/Software Engineering role, with a focus on building data pipelines.
• Expert with SQL and  knowledge of Python.
• Experience building high quality ETL/ELT pipelines.
• Past experience with data immutability, auditability, slowly changing dimensions or similar concepts.
• Experience building data pipelines for accounting/billing purposes.
• Experience with cloud-based data technologies such as Snowflake, Databricks, Trino/Presto, or similar.
• Adept at fluently communicating with many cross-functional stakeholders to drive requirements and design shared datasets.
• A strong sense of ownership, and an ability to balance a sense of urgency with shipping high quality and pragmatic solutions.
• Experience working with a large codebase on a cross functional team.

Preferred Qualifications

• Bachelor’s degree in Computer Science, computer engineering, electrical engineering OR equivalent work experience.
• Experience with Snowflake, dbt (data build tool) and Airflow
• Experience with data quality monitoring/observability, either using custom frameworks or tools like Great Expectations, Monte Carlo etc

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Overview

We're looking for experienced Security Engineers to join our fast moving security team. We work on a range of interesting and challenging problems, from supporting thousands of concurrent shoppers and processing millions of data points in real time, to developing and enhancing internal tools, addressing vulnerabilities and managing secrets.

Our goal is to run the world's most trusted and secure delivery platform. We work across all layers of our infrastructure to ensure we deploy trustworthy systems and protect our customers’, shoppers’, and partners’ data.

About the Team

You will be a key member of the Security Engineering team that is responsible for developing security-focused features and frameworks for Instacart in both production and infrastructure space. Ideally a hybrid builder/breaker, you will have an opportunity to lead high impactful projects across the platform and assist in defining the internal team processes. You will be directly influencing the security posture of many products and systems across the company. 

About the Job 

• Design, implement and ship high-quality security features for the product and internal tools across Instacart with a strong sense of urgency and accountability such as:
• Secrets & Vulnerability management
• IAM and Zero Trust
• Platform abuse prevention & mitigation 
• Data analytics hardening 
• Work closely with product managers, designers, data scientists, and peer engineering teams to define project requirements and execution plans.
• Identify unaddressed areas of security weakness and help the teams come up with efficient and scalable solutions.
• Provide software engineering resource for sister teams in the areas of infrastructure hardening, detection, and response
• Participate in the team’s on-call by handling and running security incidents

About You

MINIMUM QUALIFICATIONS

• 5+ years of experience in Security Engineering or related role
• Strong knowledge of common back-end web technologies (such as Ruby on Rails, Python, Golang, SQL, etc.) in a large scale distributed system environment
• Experience with threat modeling, security assessments, product security concepts, and security architecture reviews
• An ability to make data-driven decisions & prioritize initiatives that improve key security metrics
• An ability to balance a sense of urgency with shipping high-quality and pragmatic solutions.
• Strong self-management and organizational skills
• Experience developing tools and automation using common devops toolsets and programming languages

PREFERRED QUALIFICATIONS

• Bachelor’s degree in Computer Science, Engineering, Math or related work experience
• In depth knowledge on the best remediation techniques for different application vulnerabilities and the ability to explain them to product teams
• An ability to create written work products and detailed technical documents to work effectively with cross functional teams and drive alignment on security objectives and plans.
• Breaker experience, such as web/application penetration testing
• Experience working with highly ephemeral environments
• A security-related or architecture-related certification such as CISSP, OSCP, CEH

Overview

About the Role - We are looking for a Conversation Designer who is passionate about developing and improving the customer experience across chatbots, voice, and other automated channels. You’ll solve complex interaction issues for multiple customer and business users engaging with Care across conversational UI channels.

About the Team -Our CX team provides high quality care to our customer, shopper, and retailer communities. We are at the center of innovation in our organization, and work with a lot of cross-functional partners to move initiatives forward. 

About the Job 

• Craft high-level and detailed conversational scripts to effectively communicate chat and voice interaction
• Build and implement solutions utilizing generative AI 
• Leverage customer data to identify pain points and opportunities to improve experiences
• Participate in peer reviews of content created by other team members
• Document consumable insights to inform changes/additions to IVA flows and socialize with key stakeholders and executive audiences
• Work with our Process, Legal, Product, Brand, and Engineering teams to identify and manage customer experience gaps and improvements
• Conduct user acceptance testing regularly to ensure conversations and platforms are performing as expected
• Develop and foster relationships across partnered teams to optimize delivery of solutions for customers
• Build a deep understanding of the Instacart platform, culture, audiences, and processes

About You

Minimum Qualifications

• Bachelor's degree in Human-Computer Interaction, UX writing, technical writing, information technology, communications technology, or related discipline
• Solid writing and editing skills
• Proven ability to author supportive and engaging content for Conversational channels
• Ability to  match brand voice, tone, business requirements, and goals
• Demonstrated skill in simplifying technical content for user understanding
• Strong technical aptitude - comfortable learning any software product
• Technical knowledge of the fundamentals of conversation, e.g. Cooperative Principle, turn-taking, cognitive load, pragmatics

Preferred Qualifications

• Experience with Conversation Designer, Dialogflow, Solvvy, Forethought, or other CUI and VUI authoring tools 
• Experience with generative AI principles
• Knowledgeable about linguistic norms of speech, writing, conversation, and communication
• Understanding of and appreciation for best-in-class customer experience
• Ability to juggle multiple priorities and create a sense of urgency in a fast-paced, dynamic environment
• Flexible and self-motivator mindset - ready to move fast and adapt continuously to a rapidly scaling culture, and own the work you do

Overview

About the Role 

As a vital member of the Next Gen Operations team, you'll have the opportunity to lead in supply chain innovation, developing new solutions alongside external partners. This team is pivotal in driving significant advancements in customer and shopper experiences, operational efficiencies, and overarching growth within the grocery sector. You will steer the strategic development and execution of supply chain strategies that significantly impact key business objectives. This role requires a combination of analytical rigor, strategic thinking, and cross-functional leadership as you collaborate with commercial teams, product management, and more. It's an opportunity to spearhead projects that shape the supply chain and influence the direction of Instacart's operational strategies.

About the Team 

Next Gen Operations team owns innovation in operations and works cross-functionally to bring new supply chain and fulfillment solutions to market in partnership with retailers and brands. The Next Gen Ops team is charged with creating step-change improvements in growth, customer experience, operations, and shopper experience as we focus on creating new solutions across our multiple operating models and business lines that accelerate the future of grocery. As part of this charter, Next Gen Ops have been key stakeholders in developing Instacart’s cutting-edge technology that helps its retail partners bring innovative fulfillment sites to market. 

About the Job:

• Strategic Development and Execution: Design and implement comprehensive supply chain strategies that support key business objectives, such as cost reduction, enhanced supply security, quality improvement, and driving innovation.
• Cross-functional Leadership: Lead cross-functional teams, collaborating with Commercial Teams, Product Management, and Data Engineering to apply supply chain solutions.
• Optimization of Supply Chain Operations: Manage and refine supply chain networks for optimal efficiency, overseeing the smooth flow of data and products.
• Data Analysis and Continuous Improvement: Analyze supply chain metrics to highlight improvement areas, insights, and overall project performance.
• Stakeholder Engagement: Develop strong relationships with both internal and external stakeholders, ensuring alignment with supply chain and business strategies.
• Innovative Tools and Processes: Innovate and develop new tools, reports, and processes to facilitate insightful data analysis and operational efficiency.
• Inventory Strategy: Formulate and execute sophisticated strategies for inventory management, aligning them with market trends, consumer needs, and new business initiatives.

Be a Flex Player: As an innovation team, our priorities can evolve quickly. You must be willing and excited to wade into new and undefined problems with curiosity and a can-do attitude.

About You

Minimum Qualifications

• A Bachelor’s degree or equivalent work experience; MBA in a relevant field is a bonus
• 5+ years of supply chain experience (ecommerce and/or grocery preferred)
• Strong technical and analytical skills
• Proficiency with Excel / Google Sheets, SQL
• Track record of success navigating and influencing stakeholders across complex matrix organizations
• Excellent communication and interpersonal skills
• Proficiency with data analysis and inventory management software
• Travel will be required (approximately 10-25% of the time) 

Preferred Qualifications

• Fluency with Python and with Project Management tools such as Jira

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Overview

At Instacart, our ad team’s vision is to connect consumers with the brands they love. We believe in the power of advertising to drive significant results for brands, consumers, and our shareholders alike. As a Sales Systems & Tools Manager within the Commercial Excellence organization, you will play a key role in building the tools and processes needed to scale our business, and ultimately contributing to Instacart’s growth and success. 

About the Role

As a Sales Systems & Tools Manager, you will act as a liaison between the technical and non-technical departments. You will partner cross functionally with IT and business teams to design, implement, and maintain best-in-class technology solutions for Instacart’s Ads and Retail businesses. You will manage the day-to-day operations of the tools platform, including sales support on Salesforce and integrated third-party tools. In this role, you will also help influence the strategy for Instacart’s sales tools ecosystem to meet the growing needs of the business. 

About the Team

The Commercial Excellence - Sales Capabilities & Strategy (SC&S) team empowers our sales teams by leveraging technology, data, and strategic insights to achieve operational efficiency and revenue growth. Systems & Tools (S&T) sits within SC&S, and is responsible for defining and executing the tooling strategy for sales enablement and effectiveness programs at Instacart. S&T is uniquely positioned to provide centralized tooling support to the sales organization by leveraging our partnerships, harnessing our technical skills, and tapping into our program management expertise. 

About the Job 

• Work with business stakeholders to analyze and document requirements on sales initiatives
• Partner with technical teams to design and deploy Salesforce solutions using agile delivery
• Run the day-to-day operations of the tools platform, including customizing SFDC as needed
• Support third-party tool pilots, integrations and maintenance to enhance sales productivity
• Own and drive enhancements to improve the quality, efficiency, and adoption of Salesforce
• Balance long-term and ad-hoc projects independently in a fast paced, dynamic environment 

About You

Minimum Qualifications

• Bachelor's degree of higher in Business Administration, Finance, Engineering, or Computer Sciences
• 3-4 years of applicable experience, preferably in a digital advertising organization
• Salesforce Admin 201 Certification
• Aptitude with sales technology and enablement tools like Jira, Confluence, Tableau
• Strong communication skills, both written and verbal

Preferred Qualifications

• Prior CPQ experience

Overview

About the Role

Instacart is seeking an experienced and self-motivated Employment Counsel to handle a wide variety of employment matters that are core to the company’s business and growth. You’ll work closely with teams like human resources, communications, product, and operations to provide expert legal advice and help tackle novel and thorny cross-disciplinary issues related to worker classification and traditional employment laws. You must have the ability to operate independently in a fast-paced environment, prioritize a dynamic and varied workload, and possess excellent judgment. You’ll also need to be proactive and engaged, able to work well cross-functionally both internally and externally, excited about technology and e-commerce, and ready to roll up your sleeves and dig into tough problems!

About the Team

Instacart’s Legal Team provides top notch service and counseling to various parts of Instacart’s business. You will be joining a proactive and deeply engaged legal team that values collaboration and innovative problem-solving. We take a practical, efficient, solution-oriented approach to everything we do and aim to build strong and trusting relationships with our team, leadership, and cross-functional partners. We are looking for highly motivated teammates who are ready to dig in and hit the ground running.

About The Job

• Handling and resolving a wide variety of litigation and pre-litigation employment matters in state and federal courts and administrative forums, especially matters involving worker classification
• Managing outside counsel, including providing tactical guidance to ensure alignment with Instacart’s broader legal strategies
• Ability to manage high volume portfolio that could encompass a variety of employment matters, including: litigation; unemployment claims; administrative audits; agency charges; and workers’ compensation claims
• Partnering closely with Human Resources and business partners to evaluate legal risks and provide subject matter knowledge on a broad range of employment issues, including wage and hour, recruiting and hiring, training, employee performance management, leaves of absence, disability accommodations, and HR best practices
• Drafting and revising a variety of employment-related agreements and other written content such as offer letters, contractor agreements, vendor agreements, and more
• Helping to develop and implement scalable self-service tools and processes for the HR and Operations teams as the company grows
• Collaborating with cross-functional teams to structure contractor and employment law compliance across multiple jurisdictions
• Thinking ahead, seeing around corners, and helping to prepare for and address contractor and employment issues that may arise in the future

About You

Minimum Qualifications

• J.D. from a top-tier law school.
• Active membership with at least one state bar (preferably California but not required).
• A minimum of 5-7 years of related experience in employment litigation and counseling at a leading law firm
• Deep experience with employment laws in multiple states (including California) across a wide range of issues
• Proven track record of providing pragmatic and reasoned advice to HR and business partners
• Excellent writing and communication skill
• Ability to efficiently handle and organize multiple projects at a time in a fast-paced environment
• Ability to make quick but informed decisions and to advocate for a position that mitigates risk while advances the business’ goals
• Willingness to roll up your sleeves, get into the legal nitty gritty, and the ability to exercise sound judgment when approaching novel problems without clear answers

Preferred Qualifications

• Related experience working at an in-house legal department (especially at a tech company or retailer, a plus) 
• Demonstrated experience with worker classification laws
• Demonstrated success in strategizing, handling and managing complex disputes to successful resolution
• Experience developing legal strategies and solutions in novel contexts

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Overview

About the Role -You will help lead the development of the Android applications running on our groundbreaking AI solutions for the brick-and-mortar store to revolutionize the overall in-store experience on the Caper Cart

Instacart’s goal has always been to support grocers and give retailers of all sizes an edge in an increasingly competitive industry, while creating a seamless experience for customers and shoppers. With Caper AI we bring together online and offline shopping to create a completely new in-store shopping experience for both customers and Instacart shoppers alike.

To be successful in this role, you should have extensive experience in customer-facing Android application development,  and you must also be an innovator, learner and team player. You need to have experience leading a small to medium-sized diverse team of developers and managing projects with cross-functional partners.

About the Team -Caper.ai is a subsidiary of Instacart and an AI company. It leverages cutting-edge AI and computer vision technology to bring the autonomous shopping experience to in-store. Its product, the Caper Cart - an AI-powered smart cart equipped with scales, sensors, touchscreens, and computer vision technology, is the cornerstone of the Instacart Platform Connected Stores initiative.

Caper’s unique technology is a plug-and-play solution that does not require retail store renovation, operational overhaul, heavy compute, and endless image labeling & training. Retailers simply purchase smart shopping carts and the entire store is upgraded with cashier-less capabilities!

Caper is one of the fastest-growing retail automation technology products in the market, costs less than 1% of our competitions’ infrastructure and is already widely adopted in the marketplace. Our cross-functional and durable Product team solves hard customer & business problems in ways that our customers love.

About the Job 

• Hands-on technical leadership of a medium-sized (7-10) Android development team at Caper.ai focused on the core shopping experience
• Work closely with eng, product, design, and hardware to deliver complex projects with ambitious deadlines
• Drive the team’s strategy, roadmap,and technical decisions to deliver innovative production solutions on a sector-defining product 
• Up-level your team by introducing best practices for development and testing of your team’s applications
• Adapt the team’s focus in concert with evolving business needs
• Work with some of the best Android engineers who have crafted apps recognized by Google as best-in-class for design.

About You

Minimum Qualifications

• 6+ years of experience in software development, with at least 4 years working on Android applications (Java, Kotlin)
• Currently managing a team of 5+ developers for at least one year
• Experience working in a fast-paced, dynamic environment making difficult prioritization decisions
• Proactive, motivated, and self-driven.
• Experience with performance optimization on Android
• Solid expertise in Android development technologies such as Kotlin and Java
• Familiarity with distributed system design and gRPC
• Strong project management skills
• Excellent communication and teamwork skills

Preferred Qualifications

• Experience with development of kiosk applications/hardware products
• Experience with Point-of-Sale systems and/or Payment Terminals
• Familiarity with No-SQL databases, specifically MongoDB/Realm
• Experience with Datadog or other Observability systems
• Familiarity with Snowflake
• Experience with Internet-of-Things technologies (e.g., AWS IoT offerings) and protocols (e.g., MQTT)

Overview

About the Role 

As a Senior Android Engineer at Instacart, you will spearhead the development of our Android applications catering to our business users. With over 1 million businesses relying on Instacart, your work will be pivotal in scaling and enhancing the mobile experience to meet the unique needs of this segment. This role involves driving the architecture, design, and implementation of Android applications, ensuring they deliver high performance and robust reliability that our business users require. Your contributions will directly impact Instacart's growth in the B2B sector, setting the stage for how businesses interact with Instacart at scale.

About the Team 

You will be joining a dynamic team that operates like a startup within Instacart, dedicated to harnessing the vast potential of business users. As the first Android engineer on this newly established team, you will play a foundational role in defining the future of the 'Instacart Business' platform. Your leadership will guide the Android development efforts, driving innovation and excellence. This team, composed of top engineers from across the company, is instrumental in transforming how over a million businesses engage with Instacart, with a clear target to double this engagement.

About the Job 

• Architect, build, and maintain excellent Android applications with clean code.
• Implement pixel perfect UIs that match designs.
• Integrate with backend services to make sure we are delivering a great mobile user experience that is super-fast for end users.
• Own important pieces of the product that has high visibility both internally and externally.
• Envision new products and features that are inspired, considered, and forward thinking.
• Lead the entire software development cycle from ideation to deployment and everything in between.
• Communicate and collaborate extensively across multiple teams and functions within the company to drive consensus, align goals, and achieve effective cross-functional outcomes.
• Engage in the full spectrum of the development lifecycle and collaborate with a wide array of business units to deliver solutions that are of the highest quality and usability.

About You

Minimum Qualifications

• 5+ years of Android development experience. 
• Proficient in performance optimization on Android.
• Expertise in Android development technologies, including Kotlin and Java.
• Experience with Android Jetpack libraries and frameworks such as Compose, Room, and MVVM.
• Solid understanding of both RxJava and Kotlin Coroutines.
• Proven ability in rigorous unit testing and practical problem-solving.
• Excellent communication and leadership skills, capable of collaborating and influencing cross-functional teams.
• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.

Preferred Qualifications

• Advanced proficiency in RxJava and Kotlin Coroutines.
• Experience with monitoring and observability tools like Datadog.
• Skilled in profiling and performance optimization on mobile platforms.
• Adaptability and willingness to wear multiple hats in a startup environment.

Overview

About the Role

We are currently seeking a dynamic and detail-oriented Treasury Analyst to join our dedicated treasury team. Reporting to the Senior Manager of Treasury Operations within the CFO's organization, the Treasury Analyst's role is a cornerstone of Instacart's Treasury team, which aligns under the leadership of the VP of Investor Relations, Treasury, and Capital Markets. This role demands a focused individual committed to the integrity, accuracy, and timeliness of financial operations, and is capable of steering the company's daily cash management while fostering strong internal and external partnerships.

About the Team

Instacart's Treasury team embodies collaboration and innovation, expertly managing liquidity, investments, and risk in a vibrant, engaging environment. This dynamic group excels in financial strategies and market navigation, fostering both professional growth and fun.

About the Job 

• Conducts daily treasury operations activities, including cash management, maintaining liquidity, and executing transactions efficiently to support operational needs.
• Proactively analyzes and forecasts cash flow positions, understanding the nuances of Instacart’s business model to optimize cash utilization.
• Acts as a bank portal administrator.
• Manages the intercompany settlement process among subsidiaries.
• Liaises with SOX and external audit teams to ensure compliance with Treasury controls.
• Collaborates with various departments to understand financial needs, ensuring alignment with overall business objectives.
• Participates in the development of treasury management systems, policies, and procedures to enhance operational efficiency.
• Drives database management & improvements in treasury workstation (Kyriba).

About You

Minimum Qualifications

• Bachelor’s degree in Economics, Finance, Accounting, or a related field.
• 1-3 years experience working within a corporate treasury team.
• Knowledge of payment system transaction flows (Wires, ACHs, Book Transfers, etc).
• Proficient in using multiple bank portals, Oracle, Google & Microsoft Office apps.

Preferred Qualifications

• Understanding of operational & liquidity risk, bank account management and cash accounting.
• Good comprehension of audit control requirements.
• Strong analytical, organizational, and problem-solving skills with the ability to manage multiple priorities and projects simultaneously.
• Excellent interpersonal and communication skills, capable of working effectively with team members at all levels of the organization.
• A motivated self-starter with a proactive approach to learning and adopting new skills and knowledge to align with the evolving demands of the business.
• A commitment to excellence and a continuous drive to improve processes and outcomes.

#LI-REMOTE

Overview

About the Role  

We are currently seeking a Sr. Data Analyst II to join the team who will leverage a combination of deep analytics skills and business acumen to identify, extract, and visualize opportunities across all areas of Fraud, which can then be used to drive meaningful improvements across various segments of the company. Additionally, the ideal candidate will possess excellent time-management skills, the ability to communicate & present information effectively to business partners at all levels, and a deep-seated passion for continuous improvement, data integrity, and scalable solutions.

About the Team 

The Fraud & Identity Ops team at Instacart is a group of experienced and results-driven professionals passionate about driving profitable growth, generating cost savings, and accelerating the company's strategic priorities through Xfn partnerships with the Product, Engineering, Legal, and CX teams. Our team manages end-to-end strategy and operation for Fraud, Abuse, Identity, and Reconciliation. We value strategic thinking, creativity, and using data and insights to build consensus. This role reports to the Director of Fraud & Identity Operations, who manages loss from transaction and account risk. This senior analyst will work closely with other members of the Product, Engineering, Ops, and other cross-functional teams at Instacart.

About the Job 

• Contributing to a high-performance culture delivering multiple projects, and priorities in a fast-paced and growing segment of Instacart business. 
• Contributing to the development of the strategy for reporting, testing, analyzing, and forecasting business and risk performance for the Marketplace supporting Customers, Shoppers and Retailers. Also, own data analysis and visualization as it relates to all areas of Fraud, Abuse Identity, and Reconciliation 
• Regularly communicate associated outcomes and insights to various stakeholders at all levels, including senior management to help guide strategic decisions for improvement
• Develop dashboards, analytical frameworks, and detailed reporting models that provide reliable, easily digestible insights to key stakeholders to help guide decisions around process, policy, systems, and service models
• Collaborate on roadmaps with the Product, Data Science, and other Analytics teams to understand the growth and risk factors of new and future product releases
• Develop a deep understanding of how each area of the business impacts the other, as well as the underlying correlations relating to key company metrics
• Create automated reporting to ensure operations leaders are informed of variations and opportunities across geographies and teams
• Analyze unstructured behavioral data to discover operational events and activities impacting fulfillment quality and customer, shopper, and retailer experience
• Fundamentally change the way our teams across North America think about exceptional performance and customer experiences through innovative, value-added data approaches and insights
• Regularly collaborate with other SMEs, and decision-makers to develop data-driven policies and models to improve overall fulfillment performance
• Designing and conducting A/B and multivariate tests by developing test plans, defining success metrics, analyzing, and transforming data into actionable insights
  
  

About You

Minimum Qualifications

• Minimum 8-10 years in analytics, business intelligence/operations, investment banking, or related environment
• Ability to Identify potential root causes contributing to potential change(s) in metrics and provide recommendations on mitigation strategy 
• Ability to write complex and performant queries in your dialect of SQL to extract data from our data warehouse (Hive, Snowflake, or Presto experience a plus)
• Experience with R, Python, and/or Julia (fluency in at least one language preferred)
• Experience with analytical visualization tools such as Tableau, Looker, Periscope or similar tools
• Extremely strong verbal and written communication skills, including the ability to synthesize complex topics and create compelling narratives for various audiences
• Ability to work effectively with internal stakeholders, including data scientists and data engineers. Work cross-functionally with Product, Engineering, and Operations to drive changes
• Excellent teamwork skills and desire to help others learn
• High level of accountability and ownership – driven and focused self-starter
• Strategic mindset – the ability to think ahead of where the company is at now
• Understanding of A/B testing and other forms of statistical analysis using statistical packages similar to R, SAS, or Pandas 
• Experience in e-commerce, CNP payments, finance, SaaS, digital goods, or marketplace industry.
• Assess and measure the impact of product changes and vendor performance
• Experience in driving understanding of customers and their interaction with products, through in-depth analyses of user behavior and engagement

Preferred Qualifications

• Experience in Fraud, Reconciliation, Identity, or Transaction Risk field
• Experience working with payment processing, authentication, anti-fraud systems, and tools or vendors
• Experience in advanced reporting tools such as R Shiny, Dash, or Bokeh
• Advanced degree in statistics or other quantitative fields
• Experience with experimentation, Data modeling, ETL, and data pipeline development experience

Overview

About the Role 

We are seeking a Senior Product Manager to lead the vision and execution of a new and critical team, Commerce Platform Integrations. This role’s goal will be to accelerate innovation at Instacart and with its retailer and software partners by creating a robust and agile self-serve integration layer. This role is unique in that it requires both a strong technical foundation for execution but also product strategy skills to partner with teams to find new and exciting ways to monetize our platform.

This is a unique opportunity to join a fast-paced and dynamic team at the forefront of ecommerce innovation. You will have the opportunity to make a significant impact on the future of online grocery shopping and shape the direction of Instacart's platform strategy.

If you are passionate about technology, product innovation, and driving business growth, we want to hear from you! 

About the Team 

Our Platform team plays a pivotal role in driving innovation and scalability within Instacart's core ecommerce capabilities, including pricing, discounting, orders, invoicing, and loyalty. By focusing on shared services and infrastructure, the team accelerates value creation for multiple product and feature teams. We recognize the significance of building robust foundations that enable efficient scaling to new business lines and use cases. Joining our team means being at the forefront of shaping the future of online grocery shopping, where your contributions will directly impact millions of customers and partners worldwide.

About the Job 

• Lead the Development of a Self-Serve Integration Layer: Take ownership of building a robust and agile self-serve integration layer, focusing on internal and external API integrations and user-facing tooling to enhance ecommerce experiences.
• Drive Product Strategy for Monetization: Develop and execute product strategies to monetize SaaS solutions and foundational capabilities. This involves understanding market demands and translating them into scalable revenue-generating opportunities.
• Manage High Demand Product Area: Thrive in a fast-paced environment by managing a high-demand product area with a large volume of incoming requests. Use strong execution skills to set proper expectations and shield the engineering team from chaos and thrash, ensuring focused and efficient development.
• Deep Dive into API Documentation: Go deep into API documentation to understand, refine, and optimize Instacart's API layer. This requires technical prowess to ensure the platform's flexibility and scalability.
• Build Strong Customer Partnerships: Utilize exceptional customer or client relationship skills to build strong and trusted partnerships. Collaborate closely with internal and external stakeholders to identify opportunities, gather requirements, and drive product enhancements that meet market needs effectively.

This role requires someone who thrives in a constantly changing environment, can manage complexity at scale, and possesses a blend of technical expertise and strategic thinking. Candidates should be prepared to take ownership, make an impact, and tackle exciting and challenging projects head-on.

About You

Minimum Qualifications

• Bachelor's degree 
• 3-5 years of product management experience in a technology-driven environment.
• Strong technical foundation with experience in building and maintaining APIs.
• Proven track record of delivering innovative products and features that drive business impact.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and influence stakeholders.
• Strategic thinker with the ability to translate business objectives into product priorities.
• Experience working in an agile development environment.

Preferred Qualifications

• Degree in Computer Science, Engineering, Business, or a related field. Advanced degree preferred.
• Ecommerce Experience: Previous experience in the ecommerce industry, particularly in roles related to product management, software development, or business development. Familiarity with ecommerce platforms and market dynamics can be advantageous.
• Experience in Building SaaS Products: Candidates with prior experience in building Software as a Service (SaaS) products will have a strong understanding of the subscription-based business model and the unique challenges associated with developing and monetizing SaaS solutions.
• Technical Background: While not a requirement, candidates with an engineering background or strong technical aptitude will have a deeper understanding of the technical intricacies involved in building and managing large-scale software integration projects. This background can facilitate effective communication and collaboration with engineering teams.
• Experience in Large-Scale Software Integration Projects: Candidates with experience in managing large-scale software integration projects, particularly in complex and dynamic environments, will bring valuable insights and expertise to the role. Familiarity with best practices in integration architecture, API design, and scalability is a plus.

Overview

About the Role

We are seeking a senior product manager who will own our growth data portfolio. This scope includes our targeting platform, our data warehouse and all our marketing event pipelines.

You will  work in collaboration with engineering, data science, economists and marketing leadership, to build the foundation that powers how we target customers and helps us understand the performance of all our growth campaigns.

This is a unique opportunity to have end to end ownership of a critical portfolio for the company that is core to our growth. Your portfolio will directly impact how we make $xxxMM decisions and improve its impact with targeting.  

You can learn more about the importance of our incentive and marketing campaigns from CEO during our last earnings call. 

About the Team

The Growth Systems team owns the set of systems that power our Marketing engine and customer experiences both in the Instacart app and across our marketing channels (TV, Social, Search, Email). Our teams own the E2E systems from our back-end platforms, data and machine learning to our tooling and all the way to the customer experience.

We are a passionate team of 100+ engineers, data scientists, designers, marketers and product managers focused on driving growth for Instacart. We operate as a high-trust team where we spend time and energy ensuring everyone is clear on the “why”, where we believe the #1 way to grow is to deliver high quality products and where we “do less but obsess”.

About the Job 

• Manage the roadmap and execution for our data warehouses and events pipelines for a large set of channels (incentives, search marketing and outbound marketing)
• Drive forward strategy on all aspects of the data stack especially our targeting platform. With a particular focus on how we can best use Machine Learning while enabling Marketers.
• Lead product planning, product & customer discovery, the product development process, effort estimation, and collaboration with teams across the organization (i.e. Engineering and Design).
• Identify opportunities via qualitative & quantitative research, case studies, and reviews of industry-standard methodologies.
• Intake & validate new ideas through a set of frameworks and drive them into implementable projects.
• Serve as the point person for your product area to leadership and across the organization.
• Promote best design practices and user experiences while creating a scalable & easy-to-use product that connects with its users.

About You

Minimum Qualifications

• 5+ years of Product Management experience
• Experience managing data products and marketing solutions
• Experience working in deeply technical domains with the ability to quickly ramp up when onboarding into new areas
• Experience partnering with technical audiences and “translating” to senior audiences across functions
• Direct experience partnering with Data Science and Marketing teams to identify new roadmap opportunities
• Ability to manage and align multiple stakeholders

Preferred Qualifications

• Experience partnering with Machine Learning teams to inform data strategy
• Experience in influencing and building out multi year strategy

Overview

About the Role 

As we continue our fast growth, we are looking to add to our New Retail Partnerships team. We are hiring a Retail Partnerships Manager to persistently explore, uncover and develop opportunities for the Instacart platform with select retailers. In this role, you will have responsibilities including, but not limited to, finding creative ways to engage strategic grocery and retail partners, articulating compelling solutions aligning with business needs, and managing relationships (external and internal stakeholders) as a trusted advisor, in order to solidify partnerships.

About the Team 

The New Retail Partnerships Team is dedicated to expanding the unique selection of our grocery platform, making shopping effortless and convenient for everyone, forever changing the way people feed themselves, support their households and spend time with their loved ones.

About the Job 

• Client-facing sales and relationship management role within the technology industry for Grocery and Retail Verticals to have them join IC Marketplace and adopt Enterprise Solutions
• Establish a deep understanding of Instacart's business operations and suite of solutions, including internal processes and competitive context to align solutions to business needs
• Full funnel pipeline management including prospecting and tailored outreach 
• Cultivate sales relationship with prospective clients from executive suite, departmental managers to day-to-day SMEs that lead to platform and solution adoption
• Sell full suite of solutions holistically to optimize client(s) business and maximize impact
• Negotiate terms, conditions and contractual agreements 
• Work with internal cross-functional partner teams on product offering and launches
• Establish best in class processes to help streamline the team’s operations and add value to retailer relationships
• Some Travel required

About You

Minimum Qualifications

• 7+ years previous experience
• Persuasive presenter with strong negotiation skills 
• Demonstrates technical sales skills, strong storytelling, business acumen
• Comfort with ambiguity and a rapidly evolving business landscape
• Creative and structured problem-solver, develops pathways to open opportunities, engage clients and accelerate deals
• Solid stakeholder management skills, both internally and externally 
• Responds quickly and effectively to build momentum and drive action
• Excellent communication skills with the ability to distill complex issues
• Ability to manage across functions and present to leadership 
• Positive, energetic, and influential relationship builder
• Some travel required

Preferred Qualifications

• MBA preferred, but not required 
• Enterprise, Saas Selling experience
• Experience in business development of marketplace ecosystem  

#LI-Remote

OVERVIEW

ABOUT THE TEAM

The Data Science and Analytics team helps the business make the right decisions, by surfacing opportunities for growth and efficiency and evaluating the impact of product and policy changes. As we continue to change the future of grocery, we want to make decisions based on data rather than just intuition. Our team helps the company identify key growth and efficiency levers, evaluate our investments, and stay accountable to the customers we serve and retailers we enable.

ABOUT THE ROLE

As a Program Manager for this team, you will be responsible for building, optimizing, and scaling programs to strengthen the impact of the team. You will partner with the Data Science and Analytics leadership team as a thought partner to advance the teams’ capabilities. You will also work with other cross-functional teams across the company to drive strategic projects forward. 

ABOUT THE JOB

• Foster a culture of excellence; identify and actively look for opportunities to recognize excellent contributions within the teams.
• Direct strategic initiatives (e.g., Business / Data Science Reviews, Tech Talks) that improve the cross-functional coordination between DS, Analytics, and key cross-functional partners
• Guide best practices in data and document management, including templates, dashboards, knowledge storage, retention and archiving, and data sharing, ensuring it aligns with broader company information architecture and data storage/privacy guidelines
• Source, develop, and optimize innovative tools and complex processes that enable us to better understand our customers, shoppers, retailers, brand partners
• Manage and help grow the team - including hiring, onboarding, and headcount/budget management.
• Work across teams to manage business rhythm (e.g., creating content for executive/team meetings, driving operating cadence, owning organizational communication/newsletters)
• Plan and coordinate team offsites

ABOUT YOU

MINIMUM QUALIFICATIONS

• 6+ years experience working in Operations and/or Program Management
• Demonstrated ability to design, implement, and scale programs and best practices that drive business impact
• Comfort navigating ambiguity and leading the team toward solutions that strike the balance between creativity, pragmatism, iteration, and scalability
• Strong road mapping and prioritization skills; understand how to strategically execute against shifting priorities, while mobilizing the team to do their highest quality work
• Systems thinker with strong organizational skills and follow-through; effectively executing on the details while understanding the big picture
• Nurtures strong partnerships with cross-functional stakeholders (e.g., Finance, Engineering, Product) to drive forward the team’s initiatives
• Leads with and encourages growth and owner mindsets within the team

PREFERRED QUALIFICATIONS

• Experience at a marketplace tech company and/or late-stage start-up

#LI-Remote