Ashburn Consulting
Ashburn Consulting is hiring a Remote ServiceNow Platform Administrator (Secret Clerance)
Job Description
The ServiceNow Platform Administrator position supports the United States Secret Service (USSS) Chief Information Officer (CIO) in maintaining its information technology (IT) enterprise. The candidate will be part of a team that supports the USSS’s protective and investigative missions. Duties of this position includes managing ServiceNow Platform Administrator functions.
Qualifications
Qualifications include the following:
· Bachelor’s degree in computer science or other directly applicable field, or 4 years of hands-on technical experience in the IT industry.
· Must be US Citizen.
· Active Secret Clearance is Required.
· Must be located within the Washington D.C. Metro Area
· Experience with administering and maintain ServiceNow for environments of similar. size, scope, and complexity as USSS.
Experience troubleshooting ServiceNow and providing product support for the platform.
· Experience in daily- or ad-hoc-occurring tasks inherent to overseeing an enterprise. application, such as administration of user accounts, groups, roles, lookup table data, and Service Catalog items.
· Experience creating dashboards, reports, charts, graphs and record lists.
· Proven experience and expertise in administering and maintaining all non-ServiceNow technologies which are involved in successfully operating the ServiceNow solution, including but not limited to: • Linux and Windows Server operating systems.
· Enterprise-grade databases such as Oracle or SQL Server
· Any other technologies necessary to operate ServiceNow, such as middleware, web server software, web application server software, etc.
· Demonstrated expertise in IT system architecture, engineering, and integration; and the ability to apply this expertise across a broad portfolio of IT systems, software, and infrastructure solutions.
· Experience working in a team of personnel performing ServiceNow deployment and O&M. Certifications: ServiceNow Certified System Administrator and ITIL Foundations or higher
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