• Develop and execute the global marketing strategy for Australia’s leading educational video company
• Lead a highly motivated and passionate Marketing team at a worldwide leading educational video company
• 9-month FTC (with potential to extend), located in Sydney, working hybrid from the office and remotely from home

Why Join Us?

Do you want to shape the future of education? At ClickView, we're on a mission to empower teachers and captivate students through the power of video. We’re committed to creating engaging learning experiences that inspire and improve outcomes for students of all ages and backgrounds around the world.

Join our passionate team dedicated to transforming education, and be part of something that’s more than just a job for us - it's a mission we truly believe in. We're committed to helping you develop your skills, explore new areas, and really shine in your career. At ClickView, your thoughts and creativity aren't just welcome, they're celebrated!

Ready to discover your potential with us?

The role:

As the Manager, Marketing, you'll spearhead our global marketing strategy, driving impactful campaigns that propel our business forward. Leading a high-performing team, you'll collaborate with diverse stakeholders to generate leads, boost content awareness, and exceed revenue targets. Your strategic vision will be instrumental in aligning marketing efforts with our broader business goals, ensuring cohesive execution across all channels.

This pivotal role will position you at the forefront of customer acquisition and user engagement initiatives, shaping our marketing approach in Australia, the UK and US. Your innovative strategies and leadership will enhance our brand presence and contribute to our mission of transforming education through technology.

Please note that this is a maternity cover with a start date of 1 April.

What you’ll do:

• Drive the global marketing strategy, implementing and executing on successful and innovative campaigns that boost brand awareness, product adoption and generate leads through both traditional and digital channels
• Lead and develop the marketing team, fostering professional growth, and enhancing team capabilities and high performance
• Collaborate with product, growth, sales, customer success and content teams to create engaging marketing materials and align strategies with organisational goals
• Analyse campaign performance, track ROI, and optimise marketing efforts based on data-driven insights
• Develop and maintain the company's brand identity and messaging across all marketing channels
• Oversee major marketing events, including webinars, workshops, and industry conferences, while supervising social media strategies to enhance brand awareness and drive audience growth
• Oversee the creation of educational marketing materials, including blog posts, copy, whitepapers, webinars, and case studies to position ClickView as a thought leader
• Manage the marketing budget and resources effectively to ensure optimal ROI and achieve growth objectives

What you’ll bring:

• 5+ years experience in a similar position, from a technology-based business
• Experience in EdTech or working with educators will be highly regarded
• Strong leadership experience with the ability to lead, motivate and inspire
• Expertise in acquisition, engagement, and retention strategies, including event management and social media
• Experience with CRM systems, ideally Salesforce, with an understanding of the sales cycle
• Exceptional communication skills, organisation and time management skills
• Strong stakeholder management experience, with the ability to influence decision making on key strategic initiatives
• High level of collaboration and ability to work across different teams and time zones
• A self-starter, driven by accountability and an outcome-focused approach.

What we offer:

• Extra paid Wellbeing and Volunteering leave - to care for yourself and others ????
• Flexible working hours and arrangements- to accommodate for different working preferences and personal situations ????
• 100 days working from anywhere - work remotely from a different location for up to 100 calendar days per year ????
• Employee discounts - we offer all employee’s access to a wide range of discounts through FlareHR to support their wellbeing and financial health ????
• Learning and Development budgets - access to LinkedIn Learning, along with professional opportunities made available to all our teams, so you can continue growing to be the best you ????
• Wellbeing Policy - with access to EAP and wellbeing apps, we put your mental health and wellbeing at the forefront of what we do ????‍♂️
• Generous parental leave policy - we offer an additional 16 week’s full pay ????
• Regular social events and conferences - we celebrate the hard work of our team with regular catered social events, conferences across all offices, amazing harbour front office views, and free snacks daily ????

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• Join a passionate US team at a worldwide leading educational video company
• Support our customers and enhance video learning experiences for schools
• 20 hours per week, 5 month contract, working remotely or from our Charleston office

Why Join Us?

Do you want to shape the future of education? At ClickView, we're on a mission to empower teachers and captivate students through the power of video. We’re committed to creating engaging learning experiences that inspire and improve outcomes for students of all ages and backgrounds around the world.

Join our passionate team dedicated to transforming education, and be part of something that’s more than just a job for us - it's a mission we truly believe in. We're committed to helping you develop your skills, explore new areas, and really shine in your career. At ClickView, your thoughts and creativity aren't just welcome, they're celebrated!

Ready to discover your potential with us?

The role:

We are looking for a talented Technical Support Specialist to help us continue to provide exceptional product and technical support to our customers across the US. We are looking for an individual who has a genuine love of customer service and technology and has a great attitude and work ethic to match.

The ideal candidate will love following processes whilst using their initiative to solve problems, and maintain regular proactive contact with customers to build brand advocacy within the community. You'll be responsible for a wide variety of technical tasks which will allow you to showcase your technical and customer skills in a fast paced and innovative work environment.

Your responsibilities include:

• Running daily live Zoom programs for customers, including session preparation, facilitation, and participant engagement
• Providing technical support to our customers, assisting with platform access, troubleshooting issues, and guiding them through features
• Providing post-program support to our customers through editing video recordings and uploading to our platform
• Data management (e.g., daily program registration management and attendance data), data entry, and managing the day-to-day of program updates and schedules

Requirements:

• Minimum of two years customer and technical support experience
• Ability to provide technical support in a non-technical manner to suit your audience
• Excellent customer service and communication skills
• Ability to prioritize workload and cases, and take ownership of your tasks
• Ability to work in a team environment as well as being self motivated and self-managed
• Develop and maintain trusting, productive working relationships with internal and external stakeholders/customers
• Solutions-driven with the ability to identify customer needs through questioning techniques, product usage analysis and the application of standard processes
• Experience of working with and technically supporting SaaS products highly regarded

Benefits:

• Paid leave - 20 days paid annual leave, paid sick leave and extra paid Wellbeing and Volunteering leave ????

• 401k match and Platinum health insurance - (80% coverage) with vision and dental included ????
• Flexible working- to accommodate hours and arrangements and ability to work remotely from a different location for up to 100 calendar days per year ????
• Learning and Development budgets - access to LinkedIn Learning, along with professional opportunities made available to all our teams, so you can continue growing to be the best you ????
• Wellbeing Policy - with access to EAP and wellbeing apps, we put your mental health and wellbeing at the forefront of what we do ????‍♂️

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• Drive customer relationships for a leading educational video platform, and work alongside a high-performing, motivated and sociable team
• 12 month fixed term contract, maternity leave cover, full-time role
• Working remotely + occasional travel to Scotland required. The successful applicant must also be available to travel throughout the region to visit customers

Why Join Us?

Do you want to shape the future of education? At ClickView, we're on a mission to empower teachers and captivate students through the power of video. We’re committed to creating engaging learning experiences that inspire and improve outcomes for students of all ages and backgrounds around the world.

Join our passionate team dedicated to transforming education, and be part of something that’s more than just a job for us - it's a mission we truly believe in. We're committed to helping you develop your skills, explore new areas, and really shine in your career. At ClickView, your thoughts and creativity aren't just welcome, they're celebrated!

Ready to discover your potential with us?

The Role:

With over 6000 schools using ClickView Worldwide, ClickView is seeking a driven and dedicated individual to develop and maintain customer relationships with decision makers using our Tig Tag product in schools. The ideal candidate will have the ability to build rapport with customers to ensure the product is actively used by teachers and students within schools.

Working with a fantastic education focused team, your responsibilities are varied, and include:

• Oversee a portfolio of schools as the primary contact by developing and maintaining strong relationships with key stakeholders to foster trust and collaboration
• Deliver training sessions, workshops, and webinars to educate customers about product features and best practices, ensuring they have the necessary tools for success
• Maximise usage within schools by using data and tracking engagement metrics to identify areas for improvement or risk
• Ensure successful subscription renewals by proactively building account plans that address client needs and opportunities for growth
• Gather customer feedback to relay to product development teams to drive continuous improvements in the product and offerings
• Provide regular reports on customer success metrics, progress, and insights to the management team via OKR targets
• Work closely with Customer Success and technical teams to address customer inquiries, escalate and resolve product issues, and provide timely support to enhance the customer experience

Requirements:

• Experience in a similar Account Manager or customer success role is highly regarded
• Background in Teaching, Education or EdTech is preferable
• Comfortable working to revenue targets with the existing customer base
• Strong communication and interpersonal skills, with the ability to build rapport with customers
• Problem-solving mindset with a customer-centric approach
• Ability to manage multiple priorities and work independently
• Ability to work autonomously and to take responsibility for the customer journey
• Passionate about online learning and education technology

Benefits:

• Extra paid Wellbeing and Volunteering leave - to care for yourself and others ????
• Flexible working hours and arrangements- to accommodate for different working preferences and personal situations ????
• 100 days working from anywhere - work remotely from a different location for up to 100 calendar days per year ????
• Employee discounts - we offer all employee’s access to a wide range of discounts to support their wellbeing and financial health ????
• Learning and Development budgets - access to LinkedIn Learning, along with professional opportunities made available to all our teams, so you can continue growing to be the best you ????
• Wellbeing Policy - with access to EAP and wellbeing apps, we put your mental health and wellbeing at the forefront of what we do ????‍♂️
• Generous parental leave policy - we offer 16 week’s full pay ????

See more jobs at ClickView

Apply for this job

• Join Australia’s leading educational video platform and enhance video learning experiences for schools
• Lead high-performing, passionate and motivated customer-facing teams
• Permanent role, full-time, working hybrid from home and in the Sydney office

Why Join Us?

Do you want to shape the future of education? At ClickView, we're on a mission to empower teachers and captivate students through the power of video. We’re committed to creating engaging learning experiences that inspire and improve outcomes for students of all ages and backgrounds around the world.

Join our passionate team dedicated to transforming education, and be part of something that’s more than just a job for us - it's a mission we truly believe in. We're committed to helping you develop your skills, explore new areas, and really shine in your career. You can expect support and the benefits of a flexible, open and vibrant work environment. At ClickView, your thoughts and creativity aren't just welcome, they're celebrated!

Ready to discover your potential with us?

The role:

We are seeking a dynamic Managing Director to lead our customer-facing teams and drive revenue growth in APAC. In this pivotal role, you will collaborate with the CCO and CEO to develop a customer acquisition and retention strategy that aligns with our global objectives and meets revenue targets for ClickView.

You will lead the sales team to identify new business opportunities that help grow the overall business, and oversee the customer success team to enhance retention and satisfaction. Your ability to build strong relationships will be key in amplifying ClickView's impact, ensuring high customer engagement and strengthening our presence.

The ideal candidate will inspire and guide employees and leaders across the organisation, fostering a culture of collaboration and excellence. This is an exciting opportunity for a passionate leader eager to transform education through innovative video solutions!

Responsibilities:

• Collaborate with the CCO and CEO to set and achieve new business and retention targets, while establishing accountability in customer-facing teams through performance metrics and coordinated compensation based on KPIs
• Lead the sales team in identifying, qualifying, and pursuing new business opportunities, while proactively creating demand by engaging with relevant communities
• Lead the customer success team to drive customer retention and satisfaction, and achieving renewal target figures
• Develop strategies that help customer-facing teams demonstrate the benefits of incorporating video in the classroom
• Report to the CCO on business performance and collaborate with other Managing Directors to standardise management practices across regions
• Develop and maintain key stakeholder engagement with schools and Government bodies through direct customer interactions, serving as a brand advocate to enhance ClickView's presence
• Manage the P&L of the business unit to ensure consistent profitability and growth year-over-year
• Oversee reporting accuracy and data integrity in Salesforce (CRM) and drive adoption of internal tools to improve operational effectiveness

Requirements:

• 5+ years experience in EdTech, including 2+ years leading customer-facing teams
• Proven commercial acumen with successful strategy development and execution
• Track record of growing sales and market share in education, successfully launching new products and building profitable income streams
• Expertise in contract negotiation and pricing strategies
• Strong leadership skills with a proven ability to inspire, motivate, and coach high-performing teams while ensuring accountability to sales processes
• Experience leading customer-centric initiatives to enhance customer experience
• Solid understanding of data and its application for informed business decisions
• Experience in P&L development and business forecasting

Benefits:

• Extra paid Wellbeing and Volunteering leave - to care for yourself and others ????
• Flexible working hours and arrangements- to accommodate for different working preferences and personal situations ????
• 100 days working from anywhere - work remotely from a different location for up to 100 calendar days per year ????
• Employee discounts - we offer all employee’s access to a wide range of discounts through FlareHR to support their wellbeing and financial health ????
• Learning and Development budgets - access to LinkedIn Learning, along with professional opportunities made available to all our teams, so you can continue growing to be the best you ????
• Wellbeing Policy - with access to EAP and wellbeing apps, we put your mental health and wellbeing at the forefront of what we do ????‍♂️
• Generous parental leave policy - we offer an additional 16 week’s full pay ????
• Regular social events and conferences - we celebrate the hard work of our team with regular catered social events, conferences across all offices, amazing harbour front office views, and free snacks daily ????

See more jobs at ClickView

Apply for this job

• Consult for a worldwide leading educational video company
• Enhance video learning experiences for schools
• Freelancer role, working from home remotely with flexible working hours

Why Join Us?

Do you want to make a positive impact on the education of future generations? If the answer’s yes, then we want you here at ClickView. We believe in using the power of video to transform traditional education, allowing students and teachers to foster a creative and innovative educational environment, from wherever they are.

At ClickView, we look for passionate professionals who are seeking a hands-on role in a dynamic organisation. In turn, we invest in our staff to enhance overall team performance and achieve growth together.

The opportunity:

We are are seeking out experienced and passionate educators in the US to support the ideation of high-quality video content for our platform. We are looking to expand our pool of talented consultants and are considering people from a variety of different disciplines, such as; Senior English, Senior Physics, Junior Biology, etc. This will be a project-based role, where you will be responsible for:

• Providing ideas for original video content
• Reviewing video scripts and draft videos

The ideal candidate will:

• Love video learning and its potential as a classroom tool
• Have an eye for detail
• Be open to feedback
• Be able to meet deadlines

This is a freelance employment opportunity, where you can support us from the comfort of your home and enjoy flexible working hours. You’ll also experience ongoing support from our passionate Production team. If shortlisted for this project, you will be asked to complete a small practical task which involves tasks similar to the project.

You will be able to showcase your skills and allow us to assess these, along with your interest in the project. If you’re interested in this opportunity and being a part of our journey, please submit your CV and short cover letter outlining how you would be a good fit for the role.

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