Evolution
Evolution is hiring a Remote Product Specialist - LATAM
Job Description
The Product Marketing Specialist role be responsible for working on a wide variety of Product projects for Live Casino.
- Dream Creator Support: Assist in the execution and coordination of initiatives within the Dream Creator program.
- Product Demonstrations: Deliver product demos to Key Account Managers (KAMs) and customers, ensuring clarity and engagement.
- Jackpots Collaboration: Act as a liaison between KAMs, compliance teams, integration teams, and customers to facilitate smooth jackpot operations.
- Exclusive Management: Oversee the handling and coordination of regional exclusives, ensuring they meet strategic goals.
- Customer & KAM Support: Address customer and KAM requests, manage product configurations, and provide solutions to ensure satisfaction.
- Streamer Collaboration: Work with streamers to align content with business goals and manage payments efficiently.
- Streamer Betting Project: Support project tasks to ensure successful implementation and outcomes.
- Promotions Team Support: Suggest and recommend engaging content for various campaigns to drive customer interest and retention.
Qualifications
- Marketing/Business degree preferred
- Previous experience in a similar marketing role in a B2B environment
- Fluent English language speaker
- Strong creative and technical English language copywriting skills, with examples of previous work
- Excellent English language editing skills with superior attention to detail
- Excellent communication skills
- Project management skills
- Ability to multi-task and adhere to deadlines
- Well organised, independent and methodical
- A passion for online casino and slots
- Experience working with online product or games studio teams
- Strong knowledge of the online casino industry
- An eye for design and ability to brief in creative teams
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Evolution is hiring a Remote Key Account Manager
Job Description
Job Description
The Key Account Manager is responsible to acquire, maintain, and optimise business relationships and partnerships to achieve business KPI’s. This will be by building relationships, increasing loyalty, and providing customers with the most relevant, personalised, and rewarding experience in a sustainable way.
Main Responsibilities:
- Working closely with internal stakeholders to optimise strategy and ensure KPI targets are met
- Representing the entire range of the Company’s products
- Distributing and presenting information to customers about upcoming game releases and opportunities
- Liaising with in-house resources and operators to undertake promotional campaigns fulfillment.
- Keeping close track on the performance of promotional campaigns to identify problems or issues that may arise
- Establishing and maintaining effective key account relationships
- Act as an intermediary between internal departments and customers
- Acting as an escalation point for customers for any issues, and drive resolution action
- Providing root-cause analysis, driving continuous improvement and execution of solutions
- Proactively assessing, clarifying, and validating customer needs on an ongoing basis
- Ensuring the timely and successful delivery of Company solutions according to customers’ needs and objectives.
The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; The scope of the job may also be subject to change as necessitated by business demand.
Qualifications
Experience & Qualifications Required:
- Previous experience within online B2B industry, ideally in online gaming industry. Experience as Account Manager (3-5yrs)
- Sound commercial awareness and knowledge of business development
- Demonstrate a clear knowledge of how to generate results in a complex commercial environment
- Experienced at effective client management.
- Proven team management capabilities
- Be analytical with the ability to think strategically
- Have a genuine passion for sales, negotiation, decision-making, and problem-solving
- Educational background in a related field would be preferred
- Strong communication and written ability in English (portuguese language would be an asset)
- Proficiency with Microsoft Office Suite, such as Excel and PowerPoint. Power BI would be an asset.
- Be presentable, willing to travel and work outside of normal office hours.
- Any other ad hoc duties related to the role
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