1. Ability to communicate effectively both orally and in writing.  Ability to give clear, concise directions or information, be easily understood and record and generate reports accurately.
2. Ability to function calmly and stay focused in crisis or emergency situations.
3. Ability to perform tasks in difficult and hazardous situations.  Ability to lift heavy loads, pull hose, climb ladders, work at heights and in confined spaces.
4. Ability to maintain and drive emergency vehicles and operate equipment, such as defibrillators used in execution of duties.
5. Proficient in firefighting skills and EMT skills relevant to National and Arizona State certification levels.  Must maintain an EMT-B certification which is Nationally recognized and State of Arizona. Must maintain a valid AZ Health Division EMT certification. Knowledge of aircraft emergency response.
6. Ability to administer first aid treatment or life support care to sick or injured persons in a non-hospital setting.  
7. Ability to provide outstanding customer and personal services while comforting and reassuring patients.
8. Ability to work in a team environment, multi-task efficiently and maintain positive working relationships.  Work in close quarters during 56 hour shifts.
9. Knowledge of Grand Canyon West locations and operations.

1. Respond to all emergency and non-emergency situations.  Assess nature and extent of illness or injuries, administer emergency medical care and transport injured or sick persons, if required. 
2. Clean and maintain station, apparatus and vehicles.  Ensure emergency vehicles are fueled and that the proper tools, supplies and medical equipment are on board at all times. Identify needed repairs or existing safety hazards.   
3. Complete and maintain proper records and reports for response situations as well as equipment and vehicles used. 
4. Understand the Incident Command System (ICS) and the fire scene accountability system Standard Operating Guideline as adopted at Grand Canyon West.  Responsible for knowing the layout, physical conditions, locations and target hazards of Grand Canyon West.
5. Determine best method for attack, control and extinguishing of fires. Use appropriate fire suppression techniques and equipment.
6. Attend training classes and maintain proficiency to keep current certification licensure and keep abreast of new developments in the field.
7. Perform other work-related duties as assigned.
8.  
9. Required Qualifications:

1. Nationally Registered Emergency Medical Technician (NREMT)
2. State Certified EMT-B.
3. High School Diploma or GED.
4. Valid Driver’s License with clean driving record.
5. Clean criminal background with no felony convictions.
6. Good oral and verbal communication skills and strong interpersonal skills.

1. Firefighter I & II.
2. Experience as an EMT or Paramedic & Firefighter.
3. ARFF Certification.
4. FEMA NIMS ICS Certifications.
5. Willingness to participate in additional cross-training either on own time or training provided by company (EMT, Rope Rescue, etc.).
6. Preference given to Hualapai Tribal members.

1. Suggest recommendations to Lead on progress improvements for progressive maintenance programs.
2. Perform maintenance and repair of equipment, structures, vehicles, machinery and runways at the Grand Canyon West Airport. This may include painting, grounds keeping, mowing, road repair, snow removal, heavy equipment operation and maintenance, repair of runways, lights, signage and airport facilities. Operate heavy equipment during execution of duties.
3. Monitor the condition, identify repair needs and maintain logs of maintenance and repair activities for equipment, machinery, vehicles, runways and structures.
4. Interpret and translate into action information provided by maintenance and repair manuals, either online or in the physical manuals.
5. Read, interpret and apply the policies, procedures, laws, codes and regulations to assigned programs and functions related to the Airport and emergency services.
6. Complete Airport Firefighting and Rescue training, participating in annual fire drills.
7. Attend FAA/AAAE Basic Airport Safety and Operations Specialist School or equivalent in-house program.
8. May be required to aid in emergency situations.
9. Maintain maintenance equipment in a clean, safe and operable condition.
10. Label, dilute and use all chemicals in a proper manner. Always follow OSHA policies and procedures.
11. Answer visitor/tourists questions, gives directions, share information about GCW, the Hualapai history and culture, etc.
12. Perform other work-related duties as assigned.Knowledge and Abilities:
13.  
14. Two or more years of general maintenance experience required.
15. Ability to physically complete and have the knowledge to perform maintenance, repair, firefighting and rescue duties. Ability to operate heavy equipment in performing duties.
16. Ability to read and understand operating, maintenance and repair manuals for equipment, machinery and all maintenance services offered. Some of this information may be obtained through online methods.
17. Ability to communicate effectively and operate a variety of radio and communications equipment.
18. Ability to monitor, complete reports and take corrective action concerning the condition and maintenance of equipment, machinery, vehicles, runways and structures.
19. Ability to take and pass required training classes.
20. Ability to work in a team environment and establish and maintain positive working relationships. Good client/customer service skills and the ability to work independently as well as in support of the group effort.
21. Ability to multi-task and work in a fast-paced environment.

1. Two years general maintenance experience.
2. Must be willing to attend Airport Rescue Firefighting training.
3. Pass all required educational courses on a timely basis throughout employment.
4. Good oral communication skills.
5. Valid Driver’s License with clean driving record.
6. High School Diploma or GED.

1. Airport experience.
2. Specific training and/or certifications (diesel mechanic, electrical, plumbing, etc.).
3. Three or more years of general maintenance experience.
4. OSHA Certifications.
5. Willingness to participate in additional cross-training either on own time or training provided by company (EMT, Rope Rescue, etc.).
6. Preference given to Hualapai.

1. Demonstrated ability to communicate well and interact with guests and staff in a clear concise manner providing prompt, outstanding customer service.  
2. Ability to lead, coach, train and develop Food Handlers – Cooks in all aspects of their jobs.  Foster a team environment, multi-task efficiently and maintain positive working relationships.
3. Demonstrated ability to handle all aspects of food handling, preparation and monitoring, using sound health and sanitation practices.  
4. Demonstrated ability to handle inventory, ordering, stock levels and vendor management for Food & Beverage.
5. Demonstrated ability to handle cash and follow all proper cash handling policies and procedures.
6. Demonstrated ability to handle difficult guest relation situations.
7. Ability to work with appropriate, related computer software.

1. Direct supervision of Food Handlers/Cooks.  Coordinate daily work schedules of Food Handlers/Cooks to ensure all GCW locations are covered.
2. Ensure sound health and sanitation policies and procedures are followed at all times.  Monitor food temperature checks and completion of logs reporting time and temperatures.
3. Ensure high food quality standards and that customers are receiving prompt and courteous service.
4. Manage difficult guest relations situations.
5. Perform regular and timely Performance Evaluation discussions and documentation with members of team and promote team environment while providing individual growth opportunities for Direct Reports.
6. Lead, coach, train, develop and motivate team members in all aspects of their jobs.
7. Responsible for Food & Beverage inventory, stock levels, ordering and vendor management.
8. Ensure all communications are shared with employees in a timely and accurate manner, as appropriate.
9. Foster a team environment, multi-task efficiently and maintain positive working relationships.
10. Keep the Manager apprised of all issues and fill in for Manager in their absence.
11. Perform other work-related duties as assigned.

1. Good oral and written communication skills and strong interpersonal skills.
2. Valid Driver’s License with clean driving record.
3. High School Diploma or GED.
4. Prior experience in the cooking and serving industry, restaurant or fast food industry preferred. Cash handling and customer service experience preferred.
5. Current Food Handlers’ card.   
6. Preference given to Hualapai Tribal members.

1. Ability to interact with guests and tour groups and provide prompt, outstanding customer service while providing information.
2. Ability to communicate in a clear concise manner while being personable, courteous and friendly.
3. Ability to discuss and demonstrate traditional life ways and customs of the Hualapai people.
4. Ability to work in a team environment, multi-task efficiently and maintain positive working relationships.
5. Knowledge of Grand Canyon West locations and operations, Hualapai history and culture.

1. Dress in traditional Hualapai clothing, greet guests as they unload from buses, arrive in parking lots or at other GCW locations.
2. Talk about or give demonstrations regarding traditional life ways and customs for the Hualapai people; food preparation, clothing and footwear, utilization of plants, etc. Volunteer similar information about other various Tribes.
3. Conduct informative tours for guests and provide information on Grand Canyon West locations and operations.
4. Respond to guests questions regarding Grand Canyon West, Hualapai Ranch, Skywalk, Hualapai River Running and Hualapai Lodge. Provide information concerning cost of tours, length of tours, tour operating hours, seasons of operation, weather, pricing discounts, etc.
5. Assist performers at various locations, providing water and offering other assistance, if needed.
6. Assist in keeping Grand Canyon West free from trash and rest room facilities stocked if supplies are low.
7. Perform other work-related duties as assigned. 

1. Good oral communication skills and strong interpersonal skills.
2. Valid Driver’s License with clean driving record preferred.
3. High School Diploma or GED.
4. Experience working with visitors required.         
5. Preference given to Hualapai Tribal members.
6. This position requires proof of COVID-19 Vaccination.      

1. Experience in preparing food while observing sound health and sanitation practices.
2. Demonstrated ability to communicate well and interact with guests and other employees in a clear concise manner.  
3. Demonstrated ability to provide outstanding customer service by providing prompt, courteous and helpful service and information to guests.  
4. Ability to load and unload delivery trucks and handle inventory of items required by Food & Beverage. Ability to monitor and maintain proper levels of stock.
5. Demonstrate ability to handle cash and follow all cash handling policies and procedures.
6. Demonstrated ability to work in and foster a team environment, multi-task efficiently and maintain positive working relationships.
7. Ability to perform custodial tasks such as washing dishes, sweeping, trash collection, bus tables and mopping of floors.
8. Ability to train new employees.

1. In the kitchen, prepares meals and food items, while observing sound health and sanitation practices such as proper hand washing, avoiding cross contamination, monitoring food temperatures and proper sanitation of utensils and cooking surfaces.  Completes temperature or stock logs.  Ensure that work is being handled properly and  high quality standards are maintained.
2. If working on the serving line, observes stock levels of food items and notifies appropriate staff. Provides outstanding customer service to guests.
3. Washes dishes, sweeps floor, bus tables, handles trash collection and mops floors as assigned throughout shift.
4. May handle cash registers, following proper cash handling policies and procedures.  May be responsible for cash drawer security.
5. Loads and unloads delivery trucks and handles inventory of Food & Beverage items. Maintains proper level of stock for dry and perishable items.
6. Assists in training new employees in all policies and procedures, ensuring sound health and sanitation practices are being followed.
7. Fosters a team environment, multi-task efficiently and maintain positive working relationships.
8. Perform other work-related duties as assigned.
9.  
10.  
11.  
12. Qualifications:

1. Good oral communication skills. 
2. Valid Driver’s License with clean driving record.
3. High School Diploma or GED.
4. Ability to lift up to 50 pounds.
5. Prior cooking and serving experience working in fast food, restaurant or as a Food Handler at GCW. Cash handling experience preferred.
6. Current Food Handlers’ card.       
7. Preference given to Hualapai Tribal members.

HUALAPAI PREFERENCE

Position:                      Security Supervisor - GCW

Department:                Security - Grand Canyon West

Classification:             Non-Exempt

Salary Range:              H7

Supervisor:                  Security Manager

Disclaimer: Position Description is not meant to encompass all aspects of position, other duties may be assigned.

Position Summary:

Supervises a team of Security Guards or Security Surveillance Guards in order to insure the security of facilities, resources, employees and guests at Grand Canyon West. Responsible for the monitoring of guest movements throughout location.

Knowledge and Abilities:

1. Prior experience as a security or security surveillance guard.
2. Ability to lead, coach and develop a team responsible for Security and Surveillance at Grand Canyon West facilities.
3. Ability to assess security situations or issues and take appropriate action. Handle all escalations of issues.
4. Ability to patrol grounds on foot and by vehicle and observe employee and guest interactions.
5. Ability to work in outdoor environment for long periods of time.
6. Ability to foster a team environment.

Duties & Responsibilities:

1. Direct supervision of Security Guards or Security Surveillance guards engaged in the safety and protection of company property, employees and guests.
2. Patrol the grounds of Grand Canyon West and respond to emergency or escalated issues at remote area locations.
3. Monitor guest and employee activity and assist in escorting off the premises any person under the influence of alcohol or illegal drugs.
4. Answer visitor/tourists questions, gives directions, share information about GCW, the Hualapai history and culture, etc.
5. Actively communicate and coordinate with local police authorities regarding possible observations of theft or other illegal activity on premises.
6. Perform regular and timely Performance Evaluation discussions and documentation with members of team and promote team environment while providing individual growth opportunity for Direct Reports.
7. Ensure that all communications are shared with employees in a timely and accurate manner, as appropriate.
8. Keep the Security Manager apprised of all situations and provide timely updates on activity.
9. Perform other work-related duties as assigned.

Qualifications:

1. Good oral and written communication skills.
2. Valid Driver’s License with clean driving record.
3. Clean criminal background.
4. Minimum of 21 years of age.
5. High School Diploma or GED.
6. Preference given to Hualapai Tribal members.
7. Experience as a Security or Security Surveillance Guard.

Working Conditions:

Position requires ability to work indoors as well as in outdoor environment for long periods of time, regardless of weather conditions. Must also have the ability to lift up to 50 lbs. as part of duties. Must be able to work varying schedules, weekends and holidays.

Applicant must pass a pre-employment drug screen and extensive background check may be required. All applicants are considered without regard to age, sex, race, national origin, religion, marital status or physical disability. However, preference may be given to persons of Indian decent in accordance with Public law 88-353, Section 703 (7-2-71) and Public Law 93-638, Section 7B

Revised:   March 15, 2012

1. Ability to communicate well and interact with guests in a clear concise manner.  
2. Ability to provide outstanding customer service by providing prompt, courteous and helpful information to guests.  
3. Experience in use of POS systems and handling cash and credit transactions while following proper cash handling policies and procedures.
4. Ability to reconcile cash drawer and end of day sales reports.
5. Ability to work in a team environment, multi-task efficiently and maintain positive working relationships.
6. Knowledge of Grand Canyon West locations, operations, Hualapai history and culture.

1. Handle cash and credit retail transactions using the POS system.  
2. Responsible for assigned cash drawer and end of day balancing of cash and sales reports. 
3. Handle all transactions using proper cash control policies and procedures.
4. Assist guests with questions they have concerning Grand Canyon West locations, operations, Hualapai history and culture. Provide outstanding customer service using high service standards.
5. Assist with maintaining retail inventory and assist in warehouse, as directed.
6. Perform other work-related duties as assigned.
7.  
8.  
9. Qualifications:

1. Good oral communication skills. 
2. Valid Driver’s License with clean driving record preferred.
3. High School Diploma or GED.
4. Ability to lift up to 25 pounds.
5. Prior experience working with a POS system or cash handling preferred.          
6. Preference given to Hualapai Tribal members.

1. Ability to communicate well in a clear concise manner and act as receptionist for incoming calls to Grand Canyon West.
2. Knowledge of accounting software, use of computer and business software.  
3. Experience handling cash and managing petty cash funds.
4. Ability to handle large cash volume, create and balance deposits and fill cash and coin orders coming into the cash vault.
5. Ability to follow cash handling policies and procedures and recognize when improvements to practices might be feasible.
6. Ability to work in a team environment, multi-task efficiently and maintain positive working relationships.

1. Verify all money coming into the cash vault daily and prepare ‘banks’ for the following days’ operations.
2. Verify cash vault on a daily basis and replenish currency needs with change orders to Peach Springs. Fill change orders made throughout the day.
3. Responsible for use and disbursement from petty cash fund.
4. Maintain files of daily sales reports from the Tour Counter and Retail sales.
5. Act as receptionist for incoming calls to Grand Canyon West and transfer to appropriate individuals.  Provide information to guests, if requested, concerning Grand Canyon West locations and operations.
6. Maintain cash vault room supplies and order supplies for revenue centers.
7. Communicates with Brinks’ office on any issues or needs associated with the Brinks’ drop machines.
8. Perform other work-related duties as assigned.
9.  
10.  
11. Qualifications:

1. Good oral communication skills. 
2. Valid Driver’s License with clean driving record preferred.
3. High School Diploma or GED.
4. Previous accounting experience, preferably handling high volume cash activity or in a cash vault setting.      
5. Preference given to Hualapai Tribal members.

1. Prior leadership experience in the Food & Beverage industry.
2. Demonstrated ability to communicate well and interact with guests and staff in a clear concise manner. Ability to remain calm and focused under pressure.
3. Demonstrated ability to lead, coach, train and develop Food & Beverage kitchen staff to ensure customer expectations are exceeded and handled promptly, accurately and courteously.
4. Foster a team environment, multi-task efficiently and maintain positive working relationships.
5. Demonstrated ability to handle all aspects of food handling, preparation and monitoring, using sound health and sanitation practices.
6. Demonstrated ability to handle inventory control, ordering, stock levels and vendor management for Food & Beverage. Ability to identify equipment needs of the operation.

1. Responsible for the Food & Beverage kitchen operations at Grand Canyon West.
2. Ensure sound health and sanitation policies and procedures are followed at all times. Monitor quality, safety and guest services standards to ensure the highest quality of Service.
3. Perform regular and timely Performance Evaluation discussions and documentation with members of team and promote team environment while providing individual growth opportunities for Direct Reports. Hold supervisors accountable for completing Performance Evaluations and discussions.
4. Assist Director in developing, communicating and implementing Food & Beverage policies and procedures. Monitors policies and procedures, watching for the possible need to change in order to improve or meet company objectives.
5. Assist with the annual budget, monitor Food and Beverage expenses to ensure company goals are met.
6. Act as Manager on Duty (MOD) as assigned.
7. Ensure all communications are shared with employees in a timely and accurate manner, as appropriate.
8. Foster a team environment, multi-task efficiently and maintain positive working relationships.
9. Assist Director with menu planning, ordering and inventory. Responsible for meal preparation, staff scheduling, sanitation practices and supervision of kitchen employees.
10. Monitor and maintain stock inventory as well as equipment used in Food & Beverage operation.
11. Keep the Director — Food & Beverage apprised of all issues and informed on all Food & Beverage concerns. Fill in for Director in their absence.
12. Perform other work-related duties as assigned.
13. Assist Supervisors with Disciplinary Process and Terminations.
14. Ensure Food & Beverage operations are running smooth by being out in the field.

1. Good oral and written communication skills and strong interpersonal skills.
2. Valid Driver's License with clean driving record.
3. High School Diploma or GED.
4. Prior Leadership experience in the cooking and serving industry. Restaurant or fast food industry preferred.
5. Current ServSafe Certification.
6. Preference given to Hualapai Tribal member.

1. Kitchen environment with exposure to heat. Must be able to work varying schedules, weekends
2. and holidays. Willingness to work in a remote location.

1. Experience in preparing food while observing sound health and sanitation practices.
2. Ability to communicate well and interact with guests in a clear concise manner.
3. Ability to provide outstanding customer service by providing prompt, courteous and helpful service and information to guests.
4. Ability to load and unload delivery trucks and handle inventory of items required by Food & Beverage.
5. Ability to handle cash and follow all cash handling policies and procedures.
6. Ability to work in a team environment, multi-task efficiently and maintain positive working relationships.
7. Ability to perform custodial tasks such as washing dishes, sweeping, trash collection, bus tables and mopping of floors.

1. In the kitchen, prepares meals and food items, while observing sound health and sanitation practices such as proper hand washing, avoiding cross contamination, monitoring food temperatures and proper sanitation of utensils and cooking surfaces. Completes temperature or stock logs.
2. If working on the serving line, observes stock levels of food items and notifies appropriate staff. Provides outstanding customer service to guests.
3. Washes dishes, sweeps floor, bus tables, handles trash collection and mops floors as assigned throughout shift.
4. May handle cash registers, following proper cash handling policies and procedures.
5. Loads and unloads delivery trucks and handles inventory of Food & Beverage items.
6. Perform other work-related duties as assigned.

1. Good oral communication skills.
2. Valid Driver’s License with clean driving record.
3. High School Diploma or GED.
4. Ability to lift up to 50 pounds.
5. Prior cooking and serving experience working in fast food or a restaurant.
6. Current Food Handlers’ card.
7. Preference given to Hualapai Tribal members.