Company Description 

Healthcare providers spend roughly $20B annually on premiums for medical professional liability  (“MPL”) insurance, $7B of which is spent by physicians. Primarily selling through brokers, insurance  carriers today often operate at an underwriting loss and employ outdated underwriting processes. The  current environment favors the entry of a new model featuring modern, data-driven underwriting with a  more efficient sales model targeting the best risks.  

Indigo Technologies, backed by leading investors Rubicon Founders and Oak HC/FT, aims to address this issue by utilizing alternative data and artificial intelligence to more accurately price medical malpractice insurance. By offering potential cost savings, Indigo Technologies will enable providers to reallocate resources to invest more directly in patient care. We at Indigo are committed to creating enduring value by making a measurable impact on the healthcare industry.

Position Description

The Product Manager will report to the CPO and drive the growth of Indigo by leading the execution of a go-to-market strategy and product roadmap. The ideal candidate is a user-oriented team player who understands market dynamics and will actively contribute to Indigo’s overall goals. 

Candidate Responsibilities

• Provide leadership, guidance, direction, and consistency to the organization while building and optimizing core processes related to product development
• Partner with the CPO and management team to create an entrepreneurial culture built on transparency, innovation, rigor, accountability, and performance.
• Help create and evangelize the vision for the future Indigo product offering
• Scope features, roadmaps, and launch plans to ensure constant improvement of the user and underwriter experience
• Focus on quick testing and iteration of features
• Coordinate with several internal teams to ensure smooth feature launches, including Engineering, Underwriting, Data Science and Analytics.
• Report and present to executive team on key features
• Operate with a high level of urgency on a small agile team in order to support business goals and objectives while meeting timeline goals 

Candidate Qualifications

• Bachelor’s degree required; software experience a plus
• 5+ years in product management with proven track record of taking a product from 0 to 1 and beyond
• Highly accountable, results-oriented; takes ownership and drives a sense of urgency
• Exceptional written and verbal communication skills
• Collaborative, team-oriented, and highly proficient at leading cross-functional projects
• Fast-moving executor and innately curious – driven to quickly learn, iterate, and improve

Common characteristics of the people who comprise Rubicon Founders and our portfolio companies: 

Smart, detail-oriented, mission-driven, entrepreneurial and operates with urgency

Company Description 

Healthcare providers spend roughly $20B annually on premiums for medical professional liability  (“MPL”) insurance, $7B of which is spent by physicians. Primarily selling through brokers, insurance  carriers today often operate at an underwriting loss and employ outdated underwriting processes. The  current environment favors the entry of a new model featuring modern, data-driven underwriting with a  more efficient sales model targeting the best risks.  

Rubicon Founders, an entrepreneurial firm focused on building and growing transformational healthcare  companies, aims to address this issue through the launch of Indigo Insurance NewCo. Backed by Oak  HC/FT, this company will disrupt the malpractice insurance market by offering more accurate and cost competitive products to health systems and providers. Benefitting from significant potential cost savings  as a result, providers may reallocate resources to invest more directly in patient care. This company  intends to fulfill Rubicon Founder’s mission of creating enduring value by impacting people in a  measurable way.  

Position Description: 

The Director of Business Development (East Coast) will be responsible for executing strategies to acquire, expand and retain client accounts. This position leverages strong leadership capabilities to successfully develop, communicate, and execute a client acquisition strategy for assigned agency and broker partners; and build, lead, and engage all partners to deliver consistent results in current and future territories. 

We are a remote distributed team who gathers with intention. You will thrive here if you find energy working from home and getting together to build relationships. At Indigo, you'll have the opportunity to contribute to a meaningful mission that makes a difference in the lives of healthcare providers and their patients. 

KEY RESULT AREAS: 

1. Marketplace expertise 
2. Profitable new business growth 
3. Retention

Marketplace expertise 

• Communicate marketplace knowledge and innovation to the Company’s internal teams 
• Complete comprehensive marketing plan for sales including evaluation of competition, appointed agencies, market share, new market segments, and trends in the healthcare environment 
• Utilize underwriting, product & technology teams to implement business development initiatives with a focus of clear differentiation of company products and services 
• Remain current on industry trends, market activities, and competitors 
• Maintain professional and technical knowledge by attending educational conferences and events 
• Regularly review professional publications and maintain a robust personal network 

Profitable new business growth 

• Identify and evaluate new agency relationship partners 
• Drive sales growth with brokers, agents 
• Achieve annually established new business goals 
• Create tangible results by successfully analyzing and responding to market trends 
• Capitalize on new opportunities in the medical professional liability marketplace 
• Develop and build strategic relationships with agency and broker partners, purchasing groups, associations and directly with potential customers to write new business 
• Identify prospects and partner with underwriting colleagues to identify strategies to overcome barriers. 
• Manages prospect pipeline and leverage data/tools to track progress. 
• Participate in and create new opportunities within various healthcare association events to drive new customer relations 
• Leverage technology, data and analytics, CRM and digital tools to manage pipeline of new business opportunities 

Retention 

• Achieve annually established retention goals once book of business is established 
• Lead retention of profitable business within assigned book 
• Develop, build and actively manage strategic relationships with agency partners, purchasing groups, associations and directly with customers to retain business 
• Partner with underwriting colleagues on retention strategies for large, strategic relationships. 
• Participate in and create new opportunities within various healthcare association events to retain and strengthen customer relations 
• Lead and coordinate relationship management for large or strategic customers 
• Leverage technology and tools to effectively retain and grow existing business 
• Document service activity and maintain contact relationships in CRM tool

At Indigo, we believe that exceptional talent can come from any direction. If you don't find a role that aligns with your skills and aspirations at the moment, we encourage you to submit your resume for future opportunities. Rest assured, if we identify a role that matches your skills and experience, we will reach out to you. While we don't require a cover letter, including a brief statement indicating the types of roles you would be interested in will help us understand how to best utilize your talents within our organization. We are always on the lookout for driven, forward-thinking individuals who believe in the value of hard work and continuously strive for success. Our dynamic work environment empowers autonomous professionals who thrive while working from the comfort of their homes. Join our team and be a part of a culture that values individual growth and collective success.

The People Team