Operations Consultant (Texas - Open to location, near major airport)
We have an exciting opportunity available for an Operations Consultant home based in Texas, must be located near major airport. The Operations Consultant provides project management for newly approved locations throughout North America, manage the process of opening new locations, provide supervision through on-site visits and effective post-opening consulting. Utilize knowledge of restaurant operations and staff resources to provide counsel, advice and assistance to franchisee owners/operators, to positively impact and improve their sales, profits, operating standards and operating systems, while maintaining or exceeding customer expectations. Facilitate the maximizing of the sales and profits of these new restaurants through operations excellence, thereby increasing the opportunity for additional development of restaurants and the profitability of American Dairy Queen. Protect Dairy Queen® brand and respective trademarks.
Principal Accountabilities
Job requires:
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To provide project management for newly approved locations throughout Canada, and U.S. as needed, manage the process of opening new locations, provide supervision through on-site visits and effective post-opening consulting. Utilize knowledge of restaurant operations and staff resources to provide counsel, advice, and assistance to franchisee owners/operators, to positively impact and improve their sales, profits, operating standards and systems, while maintaining or exceeding customer expectations. Facilitate the maximizing of the sales and profits of these new restaurants through operations excellence, thereby increasing the opportunity for additional development of restaurants and profitability. Protect Dairy Queen® brand and respective trademarks.
Principle Accountabilities:
Required Skills
Job requires:
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Provide marketing leadership and counsel to franchisees, territory operators, advertising agencies, vendors, and internal teammates. Develop, manage, implement, and analyze marketing plans and programs to positively impact traffic, transactions, store sales, and profits while maintaining or exceeding fan expectations in assigned markets. Protect Dairy Queen® Trademarks. Ensure national level marketing initiatives are completed effectively.
Primary Accountabilities:
Marketing Planning Leadership with Franchisees and Key Stakeholders:
Program Development & Execution:
Communications/Collaboration with Key Stakeholders:
Additional Responsibilities:
Education and Qualifications:
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To provide project management for newly approved locations throughout Canada, and U.S. as needed, manage the process of opening new locations, provide supervision through on-site visits and effective post-opening consulting. Utilize knowledge of restaurant operations and staff resources to provide counsel, advice, and assistance to franchisee owners/operators, to positively impact and improve their sales, profits, operating standards and systems, while maintaining or exceeding customer expectations. Facilitate the maximizing of the sales and profits of these new restaurants through operations excellence, thereby increasing the opportunity for additional development of restaurants and profitability. Protect Dairy Queen® brand and respective trademarks.
Principle Accountabilities:
Required Skills
Job requires:
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Bilingual Director of Marketing- Latin America and Caribbean
We have an exciting opportunity available for a Director of Marketing. The Director of Marketing will provide marketing leadership and counsel to franchisees, advertising agencies and internal teammates. Develop, manage and implement marketing plans and programs to optimize traffic, store sales, brand building, service fees and profits for Dairy Queen Franchisees. Protect Dairy Queen® Trademarks.
Key Accountabilities Include:
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Menu Specialist (Restaurant Digital Platforms)- Remote Eligible
We have an exciting opportunity available for a Menu Specialist (Restaurant Digital Platforms) located at our corporate headquarters in Bloomington, MN. This position performs work involving the ongoing evolution, development, and maintenance of Menu and Content Database structures and technical support across all supported Digital platforms (including ecommerce sites, websites, mobile apps, digital menu boards, EPOS systems, etc.). Provide day-to-day support for the stable operation of menu and content platforms. This includes execution of project plans, software development plans, support for image builds and installation events, training events, and assisting with documentation of processes and communications for the DQ system. In addition, this position will play a key role in providing and coordinating support to franchisees, and field staff menu platform related issues that involve hardware, software, information reporting, process, and data related issues. The Menu Specialist must be able to build and maintain strong partnerships with internal stakeholders across the business as well as possess the ability and willingness to provide a high level of support to franchisee locations.
Key Accountabilities:
Menu Platform Management
Menu Program Support
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Finds, evaluates and on-boards new international franchisees. Assesses new market opportunities for feasibility and attractiveness. Works with the regional development teams to manage international development efforts outside of the US and Canada. Works closely with international leadership, the International Development team, Design & Construction (DAC) and Legal on the execution of international development strategies.
This role will also be expected from time to time to represent IDQ at key industry events both in the US and internationally.
Essential Functions:
Education and Qualifications:
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We have an exciting opportunity available for a Vice President, International Operations. This role provides overall leadership to the International Operations team as well as the International franchise groups to achieve short and long-term business unit and functional objectives. Develop, lead and execute International operations strategies to improve sales, profits, operating standards and operating systems. Work closely with R&D, Marketing, CSS and Supply Chain to ensure alignment of all International operations, marketing and product innovation programs and initiatives.
Key accountabilities Include:
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