Job Description

We are seeking a Solutions Sales Representative to work with us.  As part of this role, the Solutions Sales Representative will sell the company’s products and services by focusing on strategic existing accounts and developing new prospects. This position requires a broad knowledge of the organization’s products, services and marketing techniques, as well as technical knowledge of the specific products sold. In addition to sales knowledge, you will facilitate customer orders, help maintain customer inventories, trouble shoot and resolve customer complaints and assist the customer with technical expertise related to the ink and the solution of the problem presented. You represent the customer in interactions with the administrative, technical and production areas of the local field site or at the corporate level.

As a Solutions Sales Representative, you will be responsible for:

• Working with the General Manager and Vice President of Sales & Business Development to establish target accounts, a plan to sell to each and reporting on competitive activities.
• Organizing sales territory to efficiently call on current and prospective customers, coordinating all accounts with supervisor, Customer Service, and technical production personnel.
• Securing and renewing orders, attaining delivery dates and other incidentals to actual selling.
• Working through the General Manager and Vice President of Sales & Business Development in coordinating major or national accounts as they relate to local activity in communicating to corporate and other branches.
• Building and maintaining the highest level of customer satisfaction by providing high quality products and superior service.
• Making recommendations to management regarding improvements in product, packaging, shipping methods, service or billing methods and procedures to prevent future complaints and following up on recommendations to ensure customer satisfaction.
• Using quality control techniques, checking samples of ink to verify that products run on the press, and advising appropriate personnel of any problems.
• Working with local field technical and production personnel to supply a current formula or produce a product that satisfies the customer requirement at a competitive price within material and manufacturing guidelines.
• Assisting the General Manager and Vice President of Sales & Business Development in establishing minimum-maximum inventories to maintain best possible levels for the benefit of the Company and Customer.
• Working with sales office personnel and Corporate Credit and Collection to resolve delinquent accounts.

Qualifications

To perform your job as expected, you will be required to:

• Have a high school diploma or GED equivalent
• Have the ability and willingness to travel
• Demonstrate excellent customer service skills
• Effectively communicate with peers and customers
• Have excellent written, reading comprehension and verbal skills
• Have good math skills to calculate figures and amounts such as discounts, interest, commission, proportions, percentages, area, circumference, and volume

In addition to these qualifications, we will consider  it a plus if you have:

• Bachelor's degree
• SAP experience and proficiency with Microsoft Suite programs
• 3-5 years in the ink industry and experience in commercial printing

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Job Description

The person in this role will be based in the Northeast area as they will be servicing New York, New Hampshire, Pittston, PA and MI.  Will be required to travel domestically up to 75%, We are seeking a Technical Service Representative (Metal Deco Ink) to work with us. As a Tech Service Representative you will be responsible for:

• Performing Technical Service in local Lab or at customer locations
• Performing color matches
• Manufacturing and QC batches on-site at customer locations
• Inventory management and record-keeping
• Housekeeping, purchasing and other duties as assigned
• Must reside in the Northeast of US and will be reporting to Sales.

Qualifications

To perform your job as expected, you will be required to:

• Have a High School graduate or G.E.D. equivalent
• 3-5 years in the ink industry and experience in commercial printing
• Must be able to pass a color vision test
• Have the ability and willingness to travel up to 75%
• Be able to match colors effectively
• Demonstrate excellent customer service skills
• Effectively communicate with peers and customers
• Have excellent written, reading comprehension and basic math skills
• Have the ability to lift up to 50 lbs. frequently

In addition to these qualifications, we will consider as a plus if you have:

• Associate degree from 2-year college or trade school
• Previous ink inplant experience
• SAP experience and proficient with Microsoft Suite programs.

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Job Description

We are seeking a Technical Service Representative (Metal Deco Ink) to work with us. This person will report to the Laboratory Manager for performance of assigned functions, and coordinates with branch Inplant Technicians.  The person in this role will be required to travel domestically up to 75%. As a Tech Service Representative you will be responsible for:

• Performing Technical Service in local Lab or at customer locations
• Performing color matches
• Manufacturing and QC batches on-site at customer locations
• Inventory management and record-keeping
• Housekeeping, purchasing and other duties as assigned
• Must reside in the Northeast of US and will be reporting to Sales.

Qualifications

To perform your job as expected, you will be required to:

• Have a High School graduate or G.E.D. equivalent
• 3-5 years in the ink industry and experience in commercial printing
• Must be able to pass a color vision test
• Have the ability and willingness to travel up to 75%
• Be able to match colors effectively
• Demonstrate excellent customer service skills
• Effectively communicate with peers and customers
• Have excellent written, reading comprehension and basic math skills
• Have the ability to lift up to 50 lbs. frequently

In addition to these qualifications, we will consider as a plus if you have:

• Associate degree from 2-year college or trade school
• Previous ink inplant experience
• SAP experience and proficient with Microsoft Suite programs.

See more jobs at INX International Ink Co.

Apply for this job