Moodle with us!

We're the world's most popular learning platform and we’re on a mission to empower educators to improve our world.

Moodle is experiencing an exciting period of growth. As a result, we’re looking for a customer service driven, commercially astute and entrepreneurial professional services leader to help us achieve our strategic goals.  Reporting to the Chief Commercial Officer and driving global services delivery strategy and operations, this is a unique, ‘work from anywhere’ role that will offer you fantastic challenges and opportunities to build upon our thriving global professional services business.

What the role looks like

This role forms part of our Commercial division’s senior leadership team and is integral to Moodle’s ongoing success.  As a highly experienced commercial leader, you will bring entrepreneurial spirit and a hunger for success to achieve revenue growth targets and our strategic objectives.

More specifically, this entails:

• Bringing together, leading and inspiring a global Moodle Services Delivery team across Custom Development, Learning Design, Customer Success and Infrastructure including teams in the US and India and potentially further afield
• Attracting, developing and leading a high performance team that are passionate about delivering Moodle services to the world
• Developing and implementing strategic plans for design and build of new Moodle Services, including - but not limited to - custom solutions, integrations, themes, applications, consultancy services and certifications
• Financial management, including budget and forecast setting, cost and revenue management
• Developing and maintaining strong relationships with clients in order to deliver world class customer service across our Services Delivery business units.

This role can be based anywhere in the world!  As long as you can work effectively within a global context and provide leadership for our US and India based teams.

We’d love to meet you

Especially if you can tell us about your:

• Proven track record of delivering highest quality solutions, on time and within budget, delighting customers
• Technical skills and experience of hands-on work with the Moodle platform, infrastructure and integrations
• Demonstrated track record of developing strategic business plans and leadership of a complex Services Delivery team, with experience leading these teams in a software product company desirable
• Excellent communication skills (verbal and written), negotiation skills and a collaborative/team approach to execution
• Collaborative and team focused attitude, a willingness to embrace the culture and bring teams together, all with a genuine passion for helping Moodle advance our mission.

What's in it for you?

Moodle has a globally diverse team with over 280 team members in more than 25 countries around the world. We’ve built a passionate team of hard-working, driven and diverse people from all over the world, united by a shared belief in the ability of our platform to make a positive difference to our world. We respect our colleagues and value an open and innovative workplace, filled with integrity and of course a strong focus on education (yes, these are our company values!)

In addition to this you can expect:

• Taking on a genuinely flexible, distributed role, working from anywhere in the world

• A fantastic range of benefits, focusing on work-life balance, wellbeing and ‘choosing your own adventure.’

If this sounds good to you:

• Click on the following link to apply
• Add your resume and anything else you'd like to add
• Press send.

Learn more about Moodle

Moodle is the world’s most trusted online learning solution, with a growing ecosystem of products and services, including Moodle Workplace, Moodle App, MoodleCloud, and more. The engine of our ecosystem is Moodle LMS, the secure and customisable open source learning management platform used by well over 300 million learners worldwide. 

Find out more about us on our website.

Please note, shortlisting for this role will not commence until early January.

At Moodle we are an equal opportunity employer that actively supports diversity and inclusion in the workplace and prohibits discrimination and harassment of any kind. We’re committed to fair recruitment and selection practices, ensuring we are drawing from a diverse range of sources to attract and select the very best person for the job. Learn more in ourDiversity & Inclusion Charter.

See more jobs at Moodle

Apply for this job

Moodle with us!

We're the world's most popular learning platform and we’re on a mission to empower educators to improve our world.

Moodle is embarking on an exciting period of growth, and expanding our leadership team. As a result, we’re looking for a customer service-driven, commercially astute and innovative technical leader to help us achieve our strategic goals.  Reporting to the CEO, this is a unique, ‘work from anywhere’ role that will offer you fantastic challenges and opportunities to drive technical excellence across Moodle’s global internal operations.

This role can be based anywhere in Europe.

What the role looks like

As a highly experienced technical leader, you will be responsible for:

• Ensuring the resilience, security and scalability of our business’s technical ecosystem, fostering innovation and aligning technical initiatives with Moodle’s goals
• Guiding the future direction of our data and cybersecurity strategies
• Attracting, developing and leading a high performance team 
• Overseeing the operations of our InfoSec, ICT DevOps and DataOps teams globally
• Participating as a member of our senior leadership team, providing input into and supporting achievement of company goals and strategic objectives.

This is a brand new position which will evolve over time, allowing for future growth and the opportunity to make your own mark. 

We'd love to meet you

Especially if you can talk to us about your:

• Extensive experience in senior leadership roles within technology organisations, preferably in an open-source environment, with a proven track record of success in managing globally distributed teams
• Understanding of, and appreciation for, open source technologies and their usage in corporate environments
• Technical experience in cybersecurity, data management, cloud computing, virtualisation and hosting infrastructure
• Experience in translating strategic plans into technology strategy and roadmaps
• Advanced people leadership experience and communication skills, with the ability to develop and inspire high performance, and promote a strong workplace culture 
• An understanding of Moodle and the Moodle ecosystem would be a bonus!

What's in it for you?

Moodle has a globally diverse team with over 280 team members in more than 25 countries around the world. We’ve built a passionate team of hard-working, driven and diverse people from all over the world, united by a shared belief in the ability of our platform to make a positive difference to our world. We respect our colleagues and value an open and innovative workplace, filled with integrity and of course a strong focus on education (yes, these are our company values!)

In addition to this you can expect:

• Taking on a genuinely flexible, distributed role, working from anywhere in Spain, with access to our centrally based Barcelona office

• A fantastic range of benefits, focusing on work-life balance, wellbeing and ‘choosing your own adventure.’

Learn more about Moodle

Moodle is the world’s most trusted online learning solution, with a growing ecosystem of products and services, including Moodle Workplace, Moodle App, MoodleCloud, and more. The engine of our ecosystem is Moodle LMS, the secure and customisable open source learning management platform used by well over 300 million learners worldwide. 

Find out more about us on our website.

Please note, due to the holiday period, shortlisting for this role will not commence until early January.

At Moodle we are an equal opportunity employer that actively supports diversity and inclusion in the workplace and prohibits discrimination and harassment of any kind. We’re committed to fair recruitment and selection practices, ensuring we are drawing from a diverse range of sources to attract and select the very best person for the job. Learn more in ourDiversity & Inclusion Charter.

See more jobs at Moodle

Apply for this job

Moodle with us!

We're the world's most popular learning platform and we’re on a mission to empower educators to improve our world.

Moodle is experiencing an exciting period of growth. As a result, we’re looking for a customer service driven, commercially astute and entrepreneurial professional services leader to help us achieve our strategic goals.  Reporting to the Chief Commercial Officer and driving global services delivery strategy and operations, this is a unique, ‘work from anywhere’ role that will offer you fantastic challenges and opportunities to build upon our thriving global professional services business.

What the role looks like

This role forms part of our Commercial division’s senior leadership team and is integral to Moodle’s ongoing success.  As a highly experienced commercial leader, you will bring entrepreneurial spirit and a hunger for success to achieve revenue growth targets and our strategic objectives.

More specifically, this entails:

• Bringing together, leading and inspiring a global Moodle Services Delivery team across Custom Development, Learning Design, Customer Success and Infrastructure including teams in the US and India and potentially further afield
• Attracting, developing and leading a high performance team that are passionate about delivering Moodle services to the world
• Developing and implementing strategic plans for design and build of new Moodle Services, including - but not limited to - custom solutions, integrations, themes, applications, consultancy services and certifications
• Financial management, including budget and forecast setting, cost and revenue management
• Developing and maintaining strong relationships with clients in order to deliver world class customer service across our Services Delivery business units.

This role can be based anywhere in the world!  As long as you can work effectively within a global context and provide leadership for our US and India based teams.

We’d love to meet you

Especially if you can tell us about your:

• Proven track record of delivering highest quality solutions, on time and within budget, delighting customers
• Technical skills and experience of hands-on work with the Moodle platform, infrastructure and integrations
• Demonstrated track record of developing strategic business plans and leadership of a complex Services Delivery team, with experience leading these teams in a software product company desirable
• Excellent communication skills (verbal and written), negotiation skills and a collaborative/team approach to execution
• Collaborative and team focused attitude, a willingness to embrace the culture and bring teams together, all with a genuine passion for helping Moodle advance our mission.

What's in it for you?

Moodle has a globally diverse team with over 280 team members in more than 25 countries around the world. We’ve built a passionate team of hard-working, driven and diverse people from all over the world, united by a shared belief in the ability of our platform to make a positive difference to our world. We respect our colleagues and value an open and innovative workplace, filled with integrity and of course a strong focus on education (yes, these are our company values!)

In addition to this you can expect:

• Compensation consisting of base salary, ranging from $150,000-$185,000, plus a variable component

• A fantastic range of benefits (including health insurance coverage and a 401(k) contribution), focusing on work-life balance, wellbeing and ‘choosing your own adventure.’
• Taking on a genuinely flexible, distributed role, working from anywhere in the world

If this sounds good to you:

• Click on the following link to apply
• Add your resume and anything else you'd like to add
• Press send.

Learn more about Moodle

Moodle is the world’s most trusted online learning solution, with a growing ecosystem of products and services, including Moodle Workplace, Moodle App, MoodleCloud, and more. The engine of our ecosystem is Moodle LMS, the secure and customisable open source learning management platform used by well over 300 million learners worldwide. 

Find out more about us on our website.

Please note, shortlisting for this role will not commence until early January.

At Moodle we are an equal opportunity employer that actively supports diversity and inclusion in the workplace and prohibits discrimination and harassment of any kind. We’re committed to fair recruitment and selection practices, ensuring we are drawing from a diverse range of sources to attract and select the very best person for the job. Learn more in ourDiversity & Inclusion Charter.

See more jobs at Moodle

Apply for this job

Moodle with us!

We're the world's most popular learning platform and we’re on a mission to empower educators to improve our world.

Find out about your new workplace...

Moodle is the world’s most trusted online learning solution. The engine of our ecosystem is Moodle LMS, the secure and customizable open source learning management platform used by over 250 million learners worldwide. Developed in conjunction with our community, Moodle LMS is complemented by an ecosystem of products including Moodle Workplace and a network of partners and services providing hosting, customizations and support. We also teach and support educators to create effective online learning experiences and share open education resources. Collectively, we empower educators to improve our world.

Moodle US is the US-based services division of Moodle Pty, and provides services in learning design, implementation support, training, hosting, custom development, and support for Moodle LMS, Moodle Workplace, as well as other Moodle products.

We’ve built a passionate team of hard-working and driven people from all over the world, united by a shared belief in the ability of our platform to make a positive difference to our world. We respect our colleagues and value an open and innovative workplace, filled with integrity and of course a strong focus on education (yes, these are our company values!)

Find out more about us on our website.

What the job can look like…

The Moodle US Infrastructure team is at the forefront of delivering high-performance, secure cloud solutions for our clients' Moodle platforms. We are committed to optimizing the reliability, scalability, and efficiency of these environments. By providing advanced cloud infrastructure, we empower our clients to focus on creating exceptional learning experiences. The DevOps Engineer is on the front lines, responding to support escalations and ensuring our evolving infrastructure delivers reliable results for our clients needs. This includes troubleshooting technical issues, maintaining client sites, implementing custom infrastructure solutions, and generally collaborating across teams to deliver exceptional client experiences.

Please note, this role is for an experienced Moodle DevOps Engineer.Additionally, due to this role's work with Federal client projects, suitable candidates must be US person, residing in the US and willing and able to gain appropriate security clearance.

With the pace of Moodle US, no two days will ever be the same! But most days will involve a mix of:

• Supporting multiple highly available clusters on (AWS) based infrastructure

• Following best current DevOps practices for deployments, availability, performance and automation
• Administering applications used for automation.
• Assist support team with escalated issues pertaining to client facing applications.
• Participate in research and testing of new products and enhancements to the overall hosting architecture.
• Participates with on-call rotations
• Tracks all work and requests in ticketing system
• Participate in development and testing of enhancements to hosting architecture
• Consulting of developers in infrastructure configuration issues
• Ensuring the continuity of business and development environments
• Provide consultation and assistance to remote clients within specified scope of work.
• Assist with the development and maintenance of tools needed by the development team
• Manage and execute on tasks within internal DevOps projects
• Work with DevOps Lead to develop and execute a roadmap for all product development projects within DevOps and the company at large.
• Accountable for the ongoing review and maintenance of documentation ensuring they are always kept up to date
• OKRs as agreed with DevOps Lead
• Any other duties as required

Through this journey, you will meet regularly with a mentor to check on your progress, ask questions, and set new goals. Our ultimate goal is to help you develop all of the skills you need to grow in your role as an Infrastructure Developer and hosting guru.

We’d love to hear from you, especially if you can talk to us about your:

• Minimum of 3-5 years of experience with Moodle hosting and administration

• Strong knowledge of major operating systems, such as Linux, and their administration, as well as of networking, load balancing, protocols such as TCP/IP and services like DNS, Mail
• Proficiency in general security concepts and best practices relating to servers, networks, passwords, 2fa, applications, etc.
• Programming and/or scripting experience - one or more of the following: Python, PHP, Go, Javascript or Bash
• Extensive experience troubleshooting network, system and application issues
• Good understanding of containerization technologies
• Some experience building and maintaining AWS infrastructure (VPC, EC2, Security Groups, IAM, EC2, RDS, S3)
• Able to demonstrate experience and disciplines working in a large production environments
• Experience defining and setting development, test, release, update, and support processes for DevOps operation
• Utilizing and administration of code repositories (git/gitlab)
• Experience using configuration management tools (Ansible preferred)
• Experience building out infrastructure as code
• Amazing problem solving and communication skills
• Ability to create and maintain detailed documentation
• Desire and ability for quick learning of new tools and technologies
• Ability to work in a fast-paced environment
• Ability to propose performance and monitoring improvements
• Basic to mid-level knowledge as db admin (mysql/psql and its AWS flavors)
• Encouraging and building automated processes wherever possible
• Incidence management and root cause analysis
• Being available for on-call support and overtime work
• Positive attitude, able to work well with others remotely as well as without supervision
• Excellent communication skills in English language
• Please note, this role requires US citizenship due to government contract requirements, and willingness/ability to get security clearance.

You’ll sweep us off our feet if you:

• Can configure and support monitoring tools such as Prometheus, Grafana, NewRelic, ElasticStack
• Have automation experience through CI/CD tools such as gitlab/jenkins
• Experience working with other cloud environments, like Azure or GCP
• Focus on ensuring a secure and stable environment
• Strong understanding and proficiency in security, and applies security knowledge and mitigations daily in all tasks
• Experience working with a service provider-based organization
• Experience using ticketing systems like JIRA
• Monitoring and measuring customer experience and KPIs
• Deep understanding of Open-Source software and organizations
• Experience developing and using Ansible in automations
• Have a strong understanding of Moodle as well as experience with Moodle hosting and administration in production environments
• Strong experience in PHP apps (from backend perspective), including configuration, hosting, multiple applications, in highly available, load balanced, redundant environments
• Experience within multiple organizational business units suited to solutions development that satisfy organizational needs

Salary

The salary range for this role is $75k-$88k annually depending on skills and experience.

What's in it for you?

We’ve already talked about the importance we place on achieving our mission to empower educators to improve our world, our passion for our values and some of the cool things we are doing as a company.

So what about this?!

• Fully remote opportunity, working from home or wherever suits you
• Flexible work schedule
• Goal driven, competitive, supportive, and fun Sales & Account Management team!
• Culture that fosters personal growth and development
• Plus, we’ll provide you with a benefits package, including health insurance coverage, group term life insurance and a 401(k) contribution, plus many attractive voluntary benefits and a generous time off policy.

Moodle US is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: Moodle US is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Moodle US are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Moodle will not tolerate discrimination or harassment based on any of these characteristics. Moodle encourages applicants of all ages.

See more jobs at Moodle

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Title:Organisational Change Manager (12 month contract)

Target location: Europe (fully remote role)

*Please note that while we are advertising now, applications won’t be looked at until the first week in January.

Moodle with us!

We're the world's most popular learning platform and we’re on a mission to empower educators to improve our world.

Are you passionate about driving transformation and inspiring teams to embrace change? We’re looking for an experienced Organisational Change Manager to support Moodle through complex organisational change and play a pivotal role in shaping our future.

This role will be offered as a 12 month contract,starting in January 2025 and candidates can be based anywhere in the European region! Just let us know where you are when you apply.

What your new job can look like…

At Moodle, no two days will ever be the same, but most days in this role usually involve a mix of:

• Collaborating with key stakeholders to plan and deliver organisational change initiatives, ensuring seamless integration with Moodle’s strategy.
• Developing and implementing change management strategies to drive adoption and success for key initiatives.
• Collaborating with stakeholders to identify needs, assess risks, and address resistance.
• Providing guidance and support to managers in delivering strategic plans and achieving business objectives.
• Developing communication plans that clearly articulate the vision and ensure transparency throughout the change process.
• Collaborating with the L&D team to design and deliver tailored training plans to engage team members and foster a positive transition.
• Monitoring progress, measuring outcomes, and adjusting strategies to ensure sustainable change.

We'd love to meet you…

Especially if you can talk to us about your:

• Experience leading or supporting organisational change initiatives, such as restructuring, or other strategic cultural transformations.
• Strong knowledge of change management principles and how to apply them in complex business settings.
• Proven ability to build strong relationships with stakeholders, influence senior leaders, and collaborate effectively across diverse teams.
• Excellent communication, organisational, and problem-solving skills, with a focus on delivering impactful change outcomes.
• Skilled in creating and delivering training and communication plans to support change initiatives.
• Comfortable managing multiple priorities and navigating a fast-paced, dynamic global environment.
• Experience working in HR / People & Culture teams is a plus!

What life at Moodle is like…

Moodle has a globally diverse team with over 280 team members in more than 25 countries around the world. We’ve built a passionate team of hard-working, driven and diverse people from all over the world, united by a shared belief in the ability of our platform to make a positive difference to our world. We respect our colleagues and value an open and innovative workplace, filled with integrity and of course a strong focus on education (yes, these are our company values!)

What else, you say?

• Our team can work from anywhere, with a flexible working environment that promotes true work life balance
• We believe in motivating performance rather than micromanaging it, allowing you to feel empowered to do what you do best
• Gaining new skills by learning from highly skilled peers, along with your own learning and development allowance each year to support your growth
• Work with a global team on a worldwide platform and make a real difference
• As a certified B Corp, we are proud to be part of a global community of mission-driven companies dedicated to using business as a force for good
• Other excellent benefits, like an extra 8 days paid leave to extend your weekends, recharge, give back to a charity or community group, and enjoy a day off for your birthday!, ‘choose your own’ benefit options, flexible public holidays, and many more!

Learn more about your new workplace...

Moodle is the world’s most trusted online learning solution, with a growing ecosystem of products and services, including Moodle Workplace, Moodle App, MoodleCloud, and more. The engine of our ecosystem is Moodle LMS, the secure and customisable open source learning management platform used by well over 400 million learners worldwide. 

Find out more about us on our website.

Does all this sound good? If yes…

• Click on the following link to apply
• Add your resume and anything else you'd like to add… in English, please
• Press send.

At Moodle we are an equal opportunity employer that actively supports diversity and inclusion in the workplace and prohibits discrimination and harassment of any kind. We’re committed to fair recruitment and selection practices, ensuring we are drawing from a diverse range of sources to attract and select the very best person for the job. Learn more in ourDiversity & Inclusion Charter.

See more jobs at Moodle

Apply for this job

Moodle with us!

We're the world's most popular learning platform and we’re on a mission to empower educators to improve our world.

Find out about your new workplace...

Moodle is the world’s most trusted online learning solution. The engine of our ecosystem is Moodle LMS, the secure and customizable open source learning management platform used by over 250 million learners worldwide. Developed in conjunction with our community, Moodle LMS is complemented by an ecosystem of products including Moodle Workplace and a network of partners and services providing hosting, customizations and support. We also teach and support educators to create effective online learning experiences and share open education resources. Collectively, we empower educators to improve our world.

Moodle US, a newly formed US-based services division of Moodle Pty, provides services in learning design, implementation support, training, hosting, custom development, and support for Moodle LMS, Moodle Workplace, as well as other Moodle products.

We’ve built a passionate team of hard-working and driven people from all over the world, united by a shared belief in the ability of our platform to make a positive difference to our world. We respect our colleagues and value an open and innovative workplace, filled with integrity and of course a strong focus on education (yes, these are our company values!)

Find out more about us on our website.

What your new role can look like…

The Incident Response Manager manages the complete lifecycle of the incident response process, from initiation to conclusion. Assesses the nature of the incident, determines what resources are needed, and coordinates all efforts to resolve the situation and restore service. Leads communications with the various stakeholders and performs documentation in accordance with established methodologies. Being a Risk Analyst II performs risk analysis studies of an organization's cybersecurity posture and business strategies in order to maintain maximum protection of an organization's assets. Evaluates and forecasts potential losses while determining solutions to mitigate risks.

Please note, as this role will be deeply involved in our Fed RAMP certification process, the individual hired must be a US person (citizen or legal permanent resident). Additional responsibilities involving global projects will require availability to meet with global stakeholders during alternative time zone working hours.

With the pace of Moodle, no two days will ever be the same! You will...

• Develop, implement and maintain the global cyber risk quantification program, and vendor risk management program; performing risk analysis studies to inform business strategy and maintain acceptable protection of an organization's assets.
• Evaluates and forecasts potential losses while determining solutions to minimize or eliminate risks.
• Continuously monitor the security industry to remain current in frameworks, risk management practices and solutions, and assist in the continuous assessment and improvement of all department policies, processes and procedures.
• Continuously monitor, audit, evaluate and improve the technical controls under administration by this position.
• Establish performance indexes (KPI, OKR, KRI, etc) and other risk metrics for quantitative measurement.
• Manages the global incident response program including the complete lifecycle of the process, from initiation to conclusion and documentation.
• Assesses the nature of the incident, determines what resources are needed, and coordinates all efforts to resolve the situation and restore service.
• Routinely interface with stakeholders and leaders for successful delivery of all services and programs under administration by this position.
• Be solutions oriented, highly organized and self motivated, with the ability to prioritize and achieve tight deadlines.

This position embodies and promotes the department’s mission, goals and values:

Mission:

• To reduce the probability of material impact due to a cyber event

Goals:

• Support: Support the company strategy and objectives
• Protect: Protect the critical assets including reputation 
• Comply: Comply with laws, regulations and industry standards 
• Enable: Enhance company competitive position by securely supporting and enabling new products / services 
• Educate: Effectively promote information security education 

Values

• Honesty
• Integrity
• Accountability
• Collaboration
• Continuous Improvement

We’d love to hear from you, especially if you can talk to us about your:

• Bachelor's Degree in a related field of study
• Certifications (CIH; CTIA; FAIR Fundamentals)
• Security Frameworks (CIS CSC, NIST 800-53, MITRE)
• Risk Frameworks (FAIR)
• Incident Response Handling and Program Management
• Vulnerability Management
• Process & Project Management

You’ll sweep us off our feet if you have:

• CompTIA A+
• CompTIA Security+
• CRISC
• CRM

What's in it for you?

We’ve already talked about the importance we place on achieving our mission to empower educators to improve our world, our passion for our values and some of the cool things we are doing as a company.

So what about this?!

• Fully remote opportunity, working from home or wherever suits you
• Flexible work schedule
• Supportive, passionate, and fun team
• Culture that fosters personal growth and development
• Salary range of $95,000 - $105,000 per year, depending on experience and education
• Plus, we’ll provide you with a benefits package, including health insurance coverage, employer 401(k) contribution, paid time off, group term life, and much more

Moodle US is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: Moodle US is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Moodle US are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Moodle will not tolerate discrimination or harassment based on any of these characteristics. Moodle encourages applicants of all ages.

See more jobs at Moodle

Apply for this job