Do you relish the opportunity to identify and clarify their requirements, and love nothing more than shaping engaging, creative solutions. You embody what collaboration stands for, and work alongside other creatives to ensure that our digital experiences wholly engage learners. You have a natural flair for inspiring confidence and an ability to deliver on your ideas, to encourage our clients to work with us again and again. You are generous with your knowledge and time and enjoy seeing others grow from your guidance, coaching and mentoring along the way.  We’re not shy about our aspiration to be the most creative digital learning partner out there. We are incredibly ambitious for our clients, we care about their learners, and we pride ourselves on finding smart ways to make innovative work that exceeds their expectations. If you are seeking a role where you can bring your refined talents and next level creativity to make a real difference for clients and colleagues, this could be the perfect opportunity for you.

Who we are…We’re a world leading, digital learning provider, designing and delivering training solutions for global brands across multiple sectors and industries including pharmaceutical, finance, retail, manufacturing and professional services. Our exciting client list includes some of the worlds’ largest brands – AstraZeneca, Coca-Cola, Tesco, and AXA, to name but a few.  With a strong financial backing, we’re focused on leading the pack in Learning & Development, bringing together a heritage of creativity and technology, and applying the latest thinking in learning science to deliver truly effective digital learning.

We're looking for people who can:

• Lead on our creative Learning Experience Design approach for complex projects
• Support our Commercial Teams, by proposing creative solutions based on robust learning science
• Investigate and implement new ways of driving learning impact
• Take ownership of the quality of Learning Experience Design for the duration of the project
• Work in close partnership with external clients to critically analyse their needs and find solutions that make a real difference
• Work collaboratively with internal project teams
• Be decisive yet collaborative in driving change
• Support the development of others through knowledge sharing, coaching, and mentoring

Required experience, skills, and attributes:

• Extensive digital Learning Experience Design experience
• Experience and confidence working with large-scale global brands
• Strong commercial ability and awareness
• Curious, interested and digitally versatile
• Technical knowledge of a range of learning management systems and platforms 
• Experience using a range of authoring tools to build digital learning solutions
• Ability to think creatively and communicate ideas in an inspiring way
• Excellent creative writing skills and a keen eye for detail
• Exceptional communication and presentation skills working both internally, and externally with clients
• Brave, comfortable with ambiguity and open to driving change
• Confident and trusted client-facing partner
• Organised, delivering consistently and collaboratively under pressure

If this sounds like you, we’d love to hear from you.  You'll join a forward-thinking company focused on success, well-being, and career development.  You’ll collaborate and share learning with a team of exceptionally talented people who have a big challenge and a determined attitude, all whilst working in a supportive and hugely creative environment. In return you’ll receive a competitive salary and a great benefits package (which includes remote and flexible working, pension, and a day off for your birthday), and become part of a company that’s really going places.

Location  - Hybrid and Remote opportunities available for this role.

Our new headquarters is in the Bristol area (The Paintworks) we offer flexible working hours, and there are remote and hybrid options for this position to suit your preferences.

We offer a mix of home and office working because we believe both are necessary for a high performing team. We know you need some time to concentrate and avoid constant commuting, so homeworking is essential, but we also feel face-to-face time is important too. 

We currently have main offices in the UK in Bristol, Plymouth, Edinburgh, and in Europe in Berlin and Brussels.

Next step

Send us your CV along with a cover letter we cant wait to hear from you!

Are you a Senior Learning Experience Design professional ready to take the next step in an already great career? We’re looking to recruit an exceptional Learning Experience Designer to step into the role of Learning Experience Sector Lead at Sponge; this is a relatively new role for us, meaning there is plenty of scope to make your mark. Reporting into our Principal Learning Designer, you’ll work closely with our Delivery Leads, Creative Services and Commercial teams to deliver unforgettable learning and experiences to our clients. Providing vision, insight, expertise and experience in all aspects of Learning Experience Design, you’ll work collaboratively with colleagues from across the business on both pre- and post-sales activities to improve the efficiency, impact and quality of client solutions. 

You’ve got a proven track record of designing, developing and delivering high-impact learning solutions within time and budget, and you enjoy sharing your expertise and experience with others throughout the business to help them grow and develop in their roles. You keep abreast of the latest trends in edtech and learning science, and can confidently advise on the right solutions to meet and exceed client expectations.

We believe that truly unforgettable learning comprises three things: it’s purposeful, it’s personal and it’s experimental. If you’re seeking a role where you can bring your talents and creativity to make a tangible difference to our clients and colleagues, this is the perfect opportunity for you.

Who we are…We’re a world leading, digital learning provider, designing and delivering training solutions for global brands across multiple sectors and industries including pharmaceutical, finance, retail, manufacturing and professional services. Our exciting client list includes some of the world’s largest brands – AstraZeneca, Coca-Cola, Tesco, and AXA, to name but a few.  With a strong financial backing, we’re focused on leading the pack in Learning & Development, bringing together a heritage of creativity and technology, and applying the latest thinking in learning science to deliver truly unforgettable learning.

We’re looking for people who can:

• Lead and support the delivery of client solutions within scope and to the highest level of quality
• Represent our business as an expert in the field of Learning Experience Design, facilitating workshops and meetings with stakeholders to discuss requirements, constraints, business goals and solutions
• Act as a reassuring point of contact for concerns about quality of service, execution and delivery
• Innovate and improve ways of working to maximise client budgets, deliver on time and provide exceptional quality
• Act as a conduit between commercial teams and production, consulting and supporting to determine feasibility of proposed solutions
• Share best practice with colleagues from across different sectors, including ways of working, opportunities and threats and lessons learnt
• Provide coaching, mentoring and constructive feedback on performance, both on- and off-project
• Work closely with colleagues in Commercial to identify and communicate feedback on delivered projects, evolution in approaches and opportunities for up/cross-selling to our clients

Required experience, skills and attributes

• Extensive experience of digital Learning Experience Design in an agency environment
• Experience and confidence working with large-scale global brands and senior stakeholders
• Strong commercial ability and understanding, including budgets, platforms, KPIs and data-driven analytics
• Technical knowledge of a range of learning experience systems, platforms and tools
• Ability to think creatively and critically and communicate ideas in an inspiring way
• Experience of line-management of others, including coaching, mentoring, performance reviews and day-to-day support
• Exceptional communication and presentation skills working both internally, and externally with clients
• Brave, comfortable with ambiguity and open to driving change
• Confident and trusted client-facing partner
• Organised, delivering consistently and collaboratively under pressure

If this sounds like you, we’d love to hear from you.  You'll join a forward-thinking company focused on success, well-being, and career development.  You’ll collaborate and share learning with a team of exceptionally talented people who have a big challenge and a determined attitude, all whilst working in a supportive and hugely creative environment. In return you’ll receive a competitive salary and a great benefits package (which includes remote and flexible working, pension, and a day off for your birthday), and become part of a company that’s really going places.

What we can offer you……

• A competitive salary – our priority is to find the right person 
• Flexible working hours and the opportunity to work from home some of the week 
• Pension 
• Income protection and life assurance  
• 5 weeks holiday plus bank holidays 
• Your birthday off 
• A fabulous health cash plan 

Location – Hybrid 
Our new headquarters is in the Bristol area (The Paintworks). We offer a mix of home and office working because we believe both are necessary for a high performing team. We know you need some time to concentrate and avoid constant commuting, so homeworking is essential, but we also feel face-to-face time is important too.

We work in a Hybrid way with ideally 2/3 days per week in the office and the rest of the week worked remotely. We offer flexible working options also to help find the right work-life balance for you.

We currently have main offices in the UK in Bristol, Plymouth, Glasgow, and in Europe in Berlin and Brussels.

Be you, with us!

At Sponge, we are all different. And that’s what makes us great! We hire talented people with different and diverse backgrounds, stories, and perspectives not just because it’s the right thing to do, but because it makes us stronger.

We are actively working and committed to increasing diversity in our teams and management positions. It’s our ambition to create an inclusive environment where we can allbe ourselves together.

What’s next?

If this sounds like you, then you’re on your way to joining a forward-thinking industry leader and a team of like-minded, exceptionally talented people. Simply send us your CV, and we will be in touch.

We can’t wait to hear from you!

The opportunity….

An exciting opportunity to support the continued business growth and expansion of Sponge’s Bespoke Learning business. The role of Client Manager is responsible for the rapid growth of commercial relationships with key customers

Who we are…We’re a world leading, digital learning provider, designing and delivering training solutions for global brands across multiple sectors and industries including pharmaceutical, technology, finance, retail, manufacturing, and professional services.  Our exciting client list includes some of the worlds’ biggest brands – AstraZeneca, Coca-Cola, IKEA, Tesco, and Royal Mail, to name but a few.  With strong financial backing, we’re growing fast, focused on being a global leader in learning and development, bringing together a heritage of creativity and technology, and applying the latest thinking in learning science to deliver truly effective digital learning.

Job Specification

• Design, implement and drive an action orientated growth plan which includes expanding existing and prospect stakeholders at C-Suite level and across function to identify account specific growth opportunities across Enterprise level clients
• Proactively leverage relationships to enter new functions, divisions and/ or geographies
• Lead multiple opportunities that span multiple geographies internationally and/ or service and products
• Lead client research and market analysis with a view to identifying growth opportunities within the client account. Leverage these insights to recommend and co-create value driven solutions for the client.
• Direct and collaborate with Sponge colleagues to drive growth plan action and deliver client, commercial and operational success.
• Regularly review progress against Account Growth plan targets and KPIs with sales leadership and, as appropriate, stakeholders (incl. executive management)
• Partner with clients to bring insight and thought leadership to discussions which drives value for the partnership
• Direct and maintain accurate and timely pipeline, account, and opportunity data to support sales performance reporting to sales leadership
• Exceeding personal growth targets (monthly, quarterly, and annual

Qualifications and Experience

• Minimum of 3 years of account development experience
• Evidence of success with an agency, preferably in digital services
• Evidence of consistently exceeding targets or quotas
• Evidence of growing a specific client account
• Leading sales of complex projects embracing product, technology, and services
• Comfortable with the typical culture and demands consistent with a high-growth business in a highly competitive market

Sales attributes

• Commercially minded; able to confidently develop customer support for complex digital learning business cases and value propositions
• Willing, hands on, problem solver in pursuit of commercial and learning objectives relevant to Sponge and the customer
• Can evidence communication skills that engage and influence senior and operational stakeholders
• Natural ability to engage and motivate colleagues and customers
• Pro-active and energetic in pursuit of quarterly and annual sales targets
• Ideally, familiar with formal sales methodologies – notably Challenger sales

Ideal Domain Expertise

• Confident speaker on the subject of the business case for digital learning initiatives
• Track record of managing and growing digital services revenue and profitability in a named territory or account(s)
• Must be able to articulate industry trends and key business and technology influences to all the Sponge Learning customers and partners
• Proven ability to construct compelling business cases in support of digital initiatives
• Credibility to apply insights to customer commercial and learning objectives and ensure Sponge continues to be regarded as distinctive and innovative

Professional characteristics

• A sales professional with a passion for digital services
• Composed and resilient
• Makes qualified decisions based on factors that drive success factors for Sponge and its’ clients
• A self-starter and proactive
• An active listener
• Instinctively collaborative
• Pragmatic - willing to develop alternatives to solve problems, make tough decisions and act quickly when appropriate
• Ambitious – both personally and for the company

What we can offer you……

• A competitive salary – our priority is to find the right person 
• Flexible working hours and the opportunity to work from home some of the week 
• Pension 
• Income protection and life assurance  
• 5 weeks holiday plus bank holidays 
• Your birthday off 
• A fabulous health cash plan 

Location – Remote or hybrid working options available

We can offer remote or hybrid contracts for this role and offer flexible working options to help find the right work-life balance for you. 

We would expect the successful candidate to be willing to attend our Bristol office, for strategy and team days on occasion.

We currently have main offices in the UK in Bristol and in Europe in Berlin and Brussels.

Be you, with us!

At Sponge, we are all different. And that’s what makes us great! We hire talented people with different and diverse backgrounds, stories, and perspectives not just because it’s the right thing to do, but because it makes us stronger.

We are actively working and committed to increasing diversity in our teams and management positions. It’s our ambition to create an inclusive environment where we can allbe ourselves together.

What’s next?

If this sounds like you, then you’re on your way to joining a forward-thinking industry leader and a team of like-minded, exceptionally talented people. Simply send us your CV, and we will be in touch.

We can’t wait to hear from you!