Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as aCustomer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes ????

What You Will Do:

• Provide exceptional customer support via calls, chats, and emails
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services

What you need to succeed in this role:

• Fluent English and French (C1 written and spoken for both languages is a must)
• Experience in customer service
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Experience with CRM systems

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as aCustomer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes ????

What You Will Do:

• Provide exceptional customer support via chats, and emails
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services

What you need to succeed in this role:

• Native Germanand English B2
• At least 6 months of experience in a customer support role
• Experience providing support via chats and emails
• Interest in crypto or stock exchange
• Experience with Salesforce or Zendesk
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Background in Finance, Economics, or Mathematics

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as aCustomer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes ????

What You Will Do:

• Provide exceptional customer support via chats, and emails
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services

What you need to succeed in this role:

• Native Germanand English B2
• At least 6 months of experience in a customer support role
• Experience providing support via chats and emails
• Interest in crypto or stock exchange
• Experience with Salesforce or Zendesk
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Background in Finance, Economics, or Mathematics

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as aCustomer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes ????

What You Will Do:

• Provide exceptional customer support via chats, and emails
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services

What you need to succeed in this role:

• Fluent English and Turkish
• At least 6 months of experience in a customer support role
• Experience providing support via chats and emails
• Interest in crypto or stock exchange
• Experience with Salesforce or Zendesk
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Background in Finance, Economics, or Mathematics

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as aCustomer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes ????

What You Will Do:

• Provide exceptional customer support via chats, and emails
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services

What you need to succeed in this role:

• Excellent Italianand English B2
• At least 6 months of experience in a customer support role
• Experience providing support via chats and emails
• Interest in crypto or stock exchange
• Experience with Salesforce or Zendesk
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Background in Finance, Economics, or Mathematics

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes ????

What You Will Do:

• Providing exceptional customer and technical support via calls, emails, and chats
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Maintain working knowledge of our client’s products and services

What you need to succeed in this role:

• Excellent German (C1 for both spoken and written)and English B2
• Experience in customer support
• Interest in golf
• Ability to work collaboratively in a team
• Independent and proactive approach to work
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Knowledge of golf rules and golf equipment
• Experience with CRM systems

Benefits and Perks:

• Fixed schedule: Monday to Friday, 10 AM–6 PM CET
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes ????

What You Will Do:

• Providing exceptional customer and technical support via calls, emails, and chats
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Maintain working knowledge of our client’s products and services

What you need to succeed in this role:

• Excellent German (C1 for both spoken and written)and English B2
• Experience in customer support
• Interest in golf
• Ability to work collaboratively in a team
• Independent and proactive approach to work
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Knowledge of golf rules and golf equipment
• Experience with CRM systems

Benefits and Perks:

• Fixed schedule: Monday to Friday, 10 AM–6 PM CET
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Do you thrive in a dynamic, fast-paced environment and possess the strategic vision to drive growth and expansion?

SupportYourApp is seeking an experienced IT Business Development Specialist to drive the company growth and contribute to the overall success of the organisation. 

In this pivotal role you will be responsible for pursuing new business opportunities, building and maintaining client relationships from first contact until you close the deal.

Excited? Let’s see what it takes ????

What you will do:

• Sales and negotiations: prepare proposals and presentations, conduct meetings and draft contracts — up to closing a deal;
• Research industry trends, potential markets for business opportunities;
• Identify, qualify and manage the pipeline of leads coming through inbound and outbound channels; 
• Build relationships with potential clients and stakeholders to understand their business needs and build relevant solutions; 
• Track and report on personal KPIs in a consistent, accurate, and timely manner;
• Collaborate with the team on strategic and long-term tasks and objectives;
• Coordinate efforts with the leadership team to identify and implement new business opportunities, approaches or ideas;
• Gather and analyze feedback to identify opportunities for service improvement or product offerings.

What you need to succeed in this role:

• 2+ years of experience in B2B environments on Account Management, Service Delivery, Sales or Growth positions, ideally in tech industry;
• Experience in closing deals;
• Self-motivated and results-driven mindset;
• Fluent in English (C1-C2, both in writing and speaking);
• Profound understanding of market research and data analysis techniques;
• Familiarity with CRM systems (HubSpot) and AI-driven solutions;
• Excellent communication, presentation and negotiation skills: you should be a great listener with the capability to communicate in a clear and simple manner;
• Discipline and ability to plan, organize, and perform tasks in a timely and accurate manner in order to achieve the goal;
• Stress resistance and confidence: you should be able to communicate assertively, handle feedback, and work on improvement;
• Emotional intelligence: you professionally perceive, use, understand, manage, and cope with emotions in various situations;
• Persistence and positive attitude: you can focus on the bright side of things to seek solutions and progress always;
• Ability to work in a team and independently;
• Fast learning skills, adaptability to new environments, and flexibility to quickly grasp new concepts;
• Out of the box thinking with the desire to explore creative ideas proactively.

Benefits and Perks:

• Business hours;
• Opportunity to work fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Results-oriented bonus system;
• Good bonuses for referring friends;
• Paid intensive training and probation;
• Work-life balance;
• Responsive management interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Do you thrive in a dynamic, fast-paced environment and possess the strategic vision to drive growth and expansion?

SupportYourApp is seeking an experienced IT Business Development Specialistto drive the company growth and contribute to the overall success of the organisation. 

In this pivotal role you will be responsible for pursuing new business opportunities, building and maintaining client relationships from first contact until you close the deal.

Excited? Let’s see what it takes ????

What you will do:

• Sales and negotiations: prepare proposals and presentations, conduct meetings and draft contracts — up to closing a deal;
• Research industry trends, potential markets for business opportunities;
• Identify, qualify and manage the pipeline of leads coming through inbound and outbound channels; 
• Build relationships with potential clients and stakeholders to understand their business needs and build relevant solutions; 
• Track and report on personal KPIs in a consistent, accurate, and timely manner;
• Collaborate with the team on strategic and long-term tasks and objectives;
• Coordinate efforts with the leadership team to identify and implement new business opportunities, approaches or ideas;
• Gather and analyze feedback to identify opportunities for service improvement or product offerings.

What you need to succeed in this role:

• 2+ years of experience in B2B environments on Account Management, Service Delivery, Sales or Growth positions, ideally in tech industry;
• Experience in closing deals;
• Self-motivated and results-driven mindset;
• Fluent in English (C1-C2, both in writing and speaking);
• Profound understanding of market research and data analysis techniques;
• Familiarity with CRM systems (HubSpot) and AI-driven solutions;
• Excellent communication, presentation and negotiation skills: you should be a great listener with the capability to communicate in a clear and simple manner;
• Discipline and ability to plan, organize, and perform tasks in a timely and accurate manner in order to achieve the goal;
• Stress resistance and confidence: you should be able to communicate assertively, handle feedback, and work on improvement;
• Emotional intelligence: you professionally perceive, use, understand, manage, and cope with emotions in various situations;
• Persistence and positive attitude: you can focus on the bright side of things to seek solutions and progress always;
• Ability to work in a team and independently;
• Fast learning skills, adaptability to new environments, and flexibility to quickly grasp new concepts;
• Out of the box thinking with the desire to explore creative ideas proactively.

Benefits and Perks:

• Business hours;
• Opportunity to work fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Results-oriented bonus system;
• Good bonuses for referring friends;
• Paid intensive training and probation;
• Work-life balance;
• Responsive management interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Do you thrive in a dynamic, fast-paced environment and possess the strategic vision to drive growth and expansion?

SupportYourApp is seeking an experienced IT Business Development Specialist to drive the company growth and contribute to the overall success of the organisation. 

In this pivotal role you will be responsible for pursuing new business opportunities, building and maintaining client relationships from first contact until you close the deal.

Excited? Let’s see what it takes ????

What you will do:

• Sales and negotiations: prepare proposals and presentations, conduct meetings and draft contracts — up to closing a deal;
• Research industry trends, potential markets for business opportunities;
• Identify, qualify and manage the pipeline of leads coming through inbound and outbound channels; 
• Build relationships with potential clients and stakeholders to understand their business needs and build relevant solutions; 
• Track and report on personal KPIs in a consistent, accurate, and timely manner;
• Collaborate with the team on strategic and long-term tasks and objectives;
• Coordinate efforts with the leadership team to identify and implement new business opportunities, approaches or ideas;
• Gather and analyze feedback to identify opportunities for service improvement or product offerings.

What you need to succeed in this role:

• 2+ years of experience in B2B environments on Account Management, Service Delivery, Sales or Growth positions, ideally in tech industry;
• Experience in closing deals;
• Self-motivated and results-driven mindset;
• Fluent in English (C1-C2, both in writing and speaking);
• Profound understanding of market research and data analysis techniques;
• Familiarity with CRM systems (HubSpot) and AI-driven solutions;
• Excellent communication, presentation and negotiation skills: you should be a great listener with the capability to communicate in a clear and simple manner;
• Discipline and ability to plan, organize, and perform tasks in a timely and accurate manner in order to achieve the goal;
• Stress resistance and confidence: you should be able to communicate assertively, handle feedback, and work on improvement;
• Emotional intelligence: you professionally perceive, use, understand, manage, and cope with emotions in various situations;
• Persistence and positive attitude: you can focus on the bright side of things to seek solutions and progress always;
• Ability to work in a team and independently;
• Fast learning skills, adaptability to new environments, and flexibility to quickly grasp new concepts;
• Out of the box thinking with the desire to explore creative ideas proactively.

Benefits and Perks:

• Business hours;
• Opportunity to work fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Results-oriented bonus system;
• Good bonuses for referring friends;
• Paid intensive training and probation;
• Work-life balance;
• Responsive management interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes ????

What you will do:

• Provide exceptional customer support via calls, chats, and emails
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services
• Communicate with developers and other departments of various IT companies

What you need to succeed in this role:

• Excellent English skills (at least C1 for both spoken and written)
• Experience in customer service
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Experience in technical support
• Experience with CRM systems

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remote
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Are you passionate about pioneering technology that's reshaping financial landscapes?

What if you had a chance be a part of a transformative industry without boundaries?

Join our team as a Customer Support Consultant at a leading innovative financial technology platform and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes ????

What you will do:

• Provide exceptional customer support in the blockchain sector via calls, chats, and emails
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services
• Communicate with developers and other departments of various IT companies

What you need to succeed in this role:

• Excellent English and Russian language (at least C1 for both spoken and written)
• Experience in customer service
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• A strong interest in innovative financial technologies or prior experience in financial industry or payment processing
• Experience with CRM systems

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Do you thrive in a dynamic, fast-paced environment and possess the strategic vision to drive growth and expansion?

SupportYourApp is seeking an experienced IT Service Delivery Specialist to drive the company growth and contribute to the overall success of the organisation. 

In this pivotal role you will be responsible for pursuing new business opportunities, building and maintaining client relationships from first contact until you close the deal.

Excited? Let’s see what it takes ????

What you will do:

• Sales and negotiations: prepare proposals and presentations, conduct meetings and draft contracts — up to closing a deal;
• Research industry trends, potential markets for business opportunities;
• Identify, qualify and manage the pipeline of leads coming through inbound and outbound channels; 
• Build relationships with potential clients and stakeholders to understand their business needs and build relevant solutions; 
• Track and report on personal KPIs in a consistent, accurate, and timely manner;
• Collaborate with the team on strategic and long-term tasks and objectives;
• Coordinate efforts with the leadership team to identify and implement new business opportunities, approaches or ideas;
• Gather and analyze feedback to identify opportunities for service improvement or product offerings.

What you need to succeed in this role:

• 2+ years of experience in B2B environments on Account Management, Service Delivery, Sales or Growth positions, ideally in tech industry;
• Experience in closing deals;
• Self-motivated and results-driven mindset;
• Fluent in English (C1-C2, both in writing and speaking);
• Profound understanding of market research and data analysis techniques;
• Familiarity with CRM systems (HubSpot) and AI-driven solutions;
• Excellent communication, presentation and negotiation skills: you should be a great listener with the capability to communicate in a clear and simple manner;
• Discipline and ability to plan, organize, and perform tasks in a timely and accurate manner in order to achieve the goal;
• Stress resistance and confidence: you should be able to communicate assertively, handle feedback, and work on improvement;
• Emotional intelligence: you professionally perceive, use, understand, manage, and cope with emotions in various situations;
• Persistence and positive attitude: you can focus on the bright side of things to seek solutions and progress always;
• Ability to work in a team and independently;
• Fast learning skills, adaptability to new environments, and flexibility to quickly grasp new concepts;
• Out of the box thinking with the desire to explore creative ideas proactively.

Benefits and Perks:

• Business hours;
• Opportunity to work fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Results-oriented bonus system;
• Good bonuses for referring friends;
• Paid intensive training and probation;
• Work-life balance;
• Responsive management interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes ????

What you will do:

• Provide exceptional customer support via calls, emails and chats
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services
• Communicate with developers and other departments of various IT companies

What you need to succeed in this role:

• Excellent German communication skills (at least C1 for both spoken and written) and English B2
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Begeisterst Du Dich für die Welt der Technik?

Was wäre, wenn Du die Chance hättest, Teil der weltweit führenden SaaS-, Software- oder Hardwarelösungen zu werden?

Trete noch heute unserem Customer Support Consultant-Team bei und wachse in einem multikulturellen und mehrsprachigen Umfeld, während Du Dein Homeoffice genießt. Schöpfe Dein Potenzial aus, indem Du mit unserem “People First”-Managementansatz neue Fähigkeiten erlernen und anspruchsvolle Ziele erreichst.

Aufgeregt? Schau mal, was nötig ist.

Was Du tun wirst:

• Außergewöhnlichen Kundensupport per Anruf, Chat und E-Mail anbieten
• Positive und langfristige Beziehungen zu Ihren Kunden aufbauen
• KPIs erreichen
• Immer auf dem neuesten Stand der Technik sein
• Sicher mit den vertraulichen Informationen Deiner Kunden arbeiten
• Die neuesten und besten Praktiken zur Kundenzufriedenheit anwenden
• Praktische Kenntnisse über die Produkte und Dienstleistungen unserer Kunden pflegen
• Mit Entwicklern und anderen Abteilungen verschiedener IT-Unternehmen kommunizieren

Was brauchst Du, um in dieser Rolle erfolgreich zu sein:

• Ausgezeichnete Kommunikationsfähigkeiten in Englisch und Deutsch (mindestens C1 in Wort und Schrift)
• Erfahrung im Kundenservice
• Analyse- und Lösungsfähigkeiten
• Positive und verantwortungsvolle Einstellung
• Persönlicher Laptop oder Computer (mindestens 8 GB RAM) und eine stabile Internetverbindung (mindestens 50 Mbit/s – Download und 40 Mbit/s – Upload)

Wird ein großes Plus sein:

• Erfahrung im technischen Support
• Erfahrung mit CRM-Systemen

Vorteile und Leistungen:

•  Flexibler Zeitplan
•  Möglichkeit, vollständig aus der Ferne zu arbeiten
•  Inklusives internationales Umfeld
• Vergütung in USD
• Gute Boni für die Empfehlung von Freunden
• Bezahlte Intensivausbildung und Probezeit
• Work-Life-Balance
• Reaktionsfreudiges Management, das an Deinem Wachstum und einer langfristigen Zusammenarbeit interessiert ist
• Rahmenbedingungen für die Selbstentwicklung

Wer wir sind:

SupportYourApp ist ein internationales Support-as-a-Service-Unternehmen, das BPO-Dienste für IT-Unternehmen auf der ganzen Welt bereitstellt. Wir arbeiten mit Kunden aus über 30 Ländern zusammen und sprechen über 60 Sprachen.

Seit 2010 haben wir uns zu einem Branchenführer im Premium-Outsourcing-Kundensupport entwickelt und sind mit 8 Hubs auf der ganzen Welt global aufgestellt.

Wir behandeln unser Team wie unsere Kunden und umgeben sie mit uneingeschränkter Fürsorge, einem individuellen Ansatz und einer rundum positiven Erfahrung.

Wir heißen Menschen mit unterschiedlichem Hintergrund und unterschiedlichen Erfahrungen willkommen. Ergreife die Chance, Dich uns anzuschließen und sende Deinen Lebenslauf auf Englisch, in dem Du Deine herausragenden Fähigkeiten hervorhebst!

Besuche unsere Website: www.supportyourapp.com 

HAFTUNGSAUSSCHLUSS

Wir sind ein multinationales Unternehmen mit unvoreingenommenen Ansichten. Die Beurteilung der Kandidaten wird nicht durch Merkmale wie Rasse, Geschlecht, Hautfarbe, Religion, Alter, nationale Herkunft, Familienstand, Behinderung, Veteranenstatus, genetische Informationen, sexuelle Orientierung, Geschlechtsidentität oder andere gesetzlich verbotene Gründe beeinflusst von Beschäftigungsmöglichkeiten und Vorteilen.

*Aufgrund gesetzlicher Beschränkungen und Kundenanforderungen sind Kandidaten aus sanktionierten Ländern für diese Position nicht zugelassen.

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We are looking for a dynamic and results-driven Sales Outreach Specialist to join our team. You will be responsible for crafting and executing outreach strategies, nurturing relationships, and converting leads into valuable clients. The ideal candidate will have a passion for sales, a strategic mindset, and a proven ability to achieve targets. This role is crucial in driving the growth of SupportYourApp by identifying and engaging potential clients.

What You Will Do:

• Lead Generation & Outreach:
• Identify and research potential leads within target markets using our existing database, additional sources including LinkedIn, industry databases, and networking events.
• Develop and implement effective outreach strategies to initiate contact with prospects, including crafting personalized emails, making cold calls, and leveraging social media.
• Lead Nurturing:
• Engage in nurturing leads through follow-ups and personalized communication, automated drip campaigns and multi-channel engagements.
• Lead Qualification:
• Evaluate and qualify leads based on their potential to convert into clients. Gather relevant information about their requirements, budget, and decision-making process.
• Pipeline Management:
• Build and maintain a pipeline of qualified leads, tracking their progress from initial contact through to conversion.
• Collaboration & Feedback:
• Coordinate with the marketing team to align outreach strategies with overall business goals.
• Assist in creating customized proposals and presentations that address the unique needs of each prospect. Ensure timely follow-up and address any questions or concerns.
• Data & Reporting:
• Record all interactions and lead data in the CRM system, ensuring accurate tracking for sales reporting.
• Provide regular reports on outreach activities, demo success rates, deal closures, and overall pipeline health.

What You Need:

• 2+ years of experience in lead generation, sales or business development in the outsourcing or customer support industry;
• Excellent spoken and written English (C1+);
• Experience with B2B markets in the EU, US, Canada and similar; 
• Proven track record of meeting or exceeding sales targets and KPIs;
• Strong communication skills with a persuasive and engaging approach;
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment;
• Familiarity with CRM systems and sales tracking tools;
• Ability to work both independently and collaboratively within a team environment.

Would be a plus:

• Bachelor’s degree in Marketing, Business, Communications, or a related field;
• Familiarity with outsourcing services and industry practices; 
• Good sense of humor ????

Benefits and Perks:

• Fully remote;
• Compensation in USD;
• Lots of interesting tasks and communication with the team;
• Bright corporate events;
• Creative team of professionals;
• Adequate, friendly management and no bureaucracy.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Do you thrive in a dynamic, fast-paced environment and possess the strategic vision to drive growth and expansion?

SupportYourApp is seeking an experienced IT Service Delivery Specialist to drive the company growth and contribute to the overall success of the organisation. 

In this pivotal role you will be responsible for pursuing new business opportunities, building and maintaining client relationships from first contact until you close the deal.

Excited? Let’s see what it takes ????

What you will do:

• Sales and negotiations: prepare proposals and presentations, conduct meetings and draft contracts — up to closing a deal;
• Research industry trends, potential markets for business opportunities;
• Identify, qualify and manage the pipeline of leads coming through inbound and outbound channels; 
• Build relationships with potential clients and stakeholders to understand their business needs and build relevant solutions; 
• Track and report on personal KPIs in a consistent, accurate, and timely manner;
• Collaborate with the team on strategic and long-term tasks and objectives;
• Coordinate efforts with the leadership team to identify and implement new business opportunities, approaches or ideas;
• Gather and analyze feedback to identify opportunities for service improvement or product offerings.

What you need to succeed in this role:

• 2+ years of experience in B2B environments on Account Management, Service Delivery, Sales or Growth positions, ideally in tech industry;
• Experience in closing deals;
• Self-motivated and results-driven mindset;
• Fluent in English (C1-C2, both in writing and speaking);
• Profound understanding of market research and data analysis techniques;
• Familiarity with CRM systems (HubSpot) and AI-driven solutions;
• Excellent communication, presentation and negotiation skills: you should be a great listener with the capability to communicate in a clear and simple manner;
• Discipline and ability to plan, organize, and perform tasks in a timely and accurate manner in order to achieve the goal;
• Stress resistance and confidence: you should be able to communicate assertively, handle feedback, and work on improvement;
• Emotional intelligence: you professionally perceive, use, understand, manage, and cope with emotions in various situations;
• Persistence and positive attitude: you can focus on the bright side of things to seek solutions and progress always;
• Ability to work in a team and independently;
• Fast learning skills, adaptability to new environments, and flexibility to quickly grasp new concepts;
• Out of the box thinking with the desire to explore creative ideas proactively.

Benefits and Perks:

• Business hours;
• Opportunity to work fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Results-oriented bonus system;
• Good bonuses for referring friends;
• Paid intensive training and probation;
• Work-life balance;
• Responsive management interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Do you thrive in a dynamic, fast-paced environment and possess the strategic vision to drive growth and expansion?

SupportYourApp is seeking an experienced IT Key Account Specialist to drive the company growth and contribute to the overall success of the organisation. 

In this pivotal role you will be responsible for pursuing new business opportunities, building and maintaining client relationships from first contact until you close the deal.

Excited? Let’s see what it takes ????

What you will do:

• Sales and negotiations: prepare proposals and presentations, conduct meetings and draft contracts — up to closing a deal;
• Research industry trends, potential markets for business opportunities;
• Identify, qualify and manage the pipeline of leads coming through inbound and outbound channels; 
• Build relationships with potential clients and stakeholders to understand their business needs and build relevant solutions; 
• Track and report on personal KPIs in a consistent, accurate, and timely manner;
• Collaborate with the team on strategic and long-term tasks and objectives;
• Coordinate efforts with the leadership team to identify and implement new business opportunities, approaches or ideas;
• Gather and analyze feedback to identify opportunities for service improvement or product offerings.

What you need to succeed in this role:

• 2+ years of experience in B2B environments on Account Management, Service Delivery, Sales or Growth positions, ideally in tech industry;
• Experience in closing deals;
• Self-motivated and results-driven mindset;
• Fluent in English (C1-C2, both in writing and speaking);
• Profound understanding of market research and data analysis techniques;
• Familiarity with CRM systems (HubSpot) and AI-driven solutions;
• Excellent communication, presentation and negotiation skills: you should be a great listener with the capability to communicate in a clear and simple manner;
• Discipline and ability to plan, organize, and perform tasks in a timely and accurate manner in order to achieve the goal;
• Stress resistance and confidence: you should be able to communicate assertively, handle feedback, and work on improvement;
• Emotional intelligence: you professionally perceive, use, understand, manage, and cope with emotions in various situations;
• Persistence and positive attitude: you can focus on the bright side of things to seek solutions and progress always;
• Ability to work in a team and independently;
• Fast learning skills, adaptability to new environments, and flexibility to quickly grasp new concepts;
• Out of the box thinking with the desire to explore creative ideas proactively.

Benefits and Perks:

• Business hours;
• Opportunity to work fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Results-oriented bonus system;
• Good bonuses for referring friends;
• Paid intensive training and probation;
• Work-life balance;
• Responsive management interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Do you thrive in a dynamic, fast-paced environment and possess the strategic vision to drive growth and expansion?

SupportYourApp is seeking an experienced IT Key Account Specialist to drive the company growth and contribute to the overall success of the organisation. 

In this pivotal role you will be responsible for pursuing new business opportunities, building and maintaining client relationships from first contact until you close the deal.

Excited? Let’s see what it takes ????

What you will do:

• Sales and negotiations: prepare proposals and presentations, conduct meetings and draft contracts — up to closing a deal;
• Research industry trends, potential markets for business opportunities;
• Identify, qualify and manage the pipeline of leads coming through inbound and outbound channels; 
• Build relationships with potential clients and stakeholders to understand their business needs and build relevant solutions; 
• Track and report on personal KPIs in a consistent, accurate, and timely manner;
• Collaborate with the team on strategic and long-term tasks and objectives;
• Coordinate efforts with the leadership team to identify and implement new business opportunities, approaches or ideas;
• Gather and analyze feedback to identify opportunities for service improvement or product offerings.

What you need to succeed in this role:

• 2+ years of experience in B2B environments on Account Management, Service Delivery, Sales or Growth positions, ideally in tech industry;
• Experience in closing deals;
• Self-motivated and results-driven mindset;
• Fluent in English (C1-C2, both in writing and speaking);
• Profound understanding of market research and data analysis techniques;
• Familiarity with CRM systems (HubSpot) and AI-driven solutions;
• Excellent communication, presentation and negotiation skills: you should be a great listener with the capability to communicate in a clear and simple manner;
• Discipline and ability to plan, organize, and perform tasks in a timely and accurate manner in order to achieve the goal;
• Stress resistance and confidence: you should be able to communicate assertively, handle feedback, and work on improvement;
• Emotional intelligence: you professionally perceive, use, understand, manage, and cope with emotions in various situations;
• Persistence and positive attitude: you can focus on the bright side of things to seek solutions and progress always;
• Ability to work in a team and independently;
• Fast learning skills, adaptability to new environments, and flexibility to quickly grasp new concepts;
• Out of the box thinking with the desire to explore creative ideas proactively.

Benefits and Perks:

• Business hours;
• Opportunity to work fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Results-oriented bonus system;
• Good bonuses for referring friends;
• Paid intensive training and probation;
• Work-life balance;
• Responsive management interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job

Passionate about the world of tech? 

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? 

Join our Technical Support Engineer team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. 

Excited? Let’s see what it takes ????

What you will do:

• Provide exceptional technical support via calls, chats, and emails
• Assume ownership of technical issues reported by our customers and triage them as needed.
• Resolve support inquiries of various difficulties
• Gather data to ensure the required technical info is collected to resolve even more complex tickets
• Gather required technical information to ensure the resolution of complex cases 
• Process customer inquiries containing technical issues and/or feedback, and provide solutions and resolutions
• Maintain working knowledge of our client’s products and services
• Support on-site activities for both technicians, customers, and subcontractors
• Manage and maintain updated records of failures, maintenance activities, and bugs

What you need to succeed in this role: 

• Excellent English communication skills (at least C1 for both spoken and written)
• 1–2 years of prior experience in tech support, desktop support, or a similar role
• Demonstrable experience in working with logs, including proficiency in interpreting, analyzing, and leveraging log data for troubleshooting, system optimization, and security analysis
• Strong familiarity with CRMs and ticketing/support systems (Zendesk, Salesforce, Intercom, Freshdesk)
• Hands-on experience with Windows and Linux operating systems
• Solid understanding of how hardware and software platforms interact with one another
• Strong troubleshooting and problem-solving skills, attention to detail
• Excellent interpersonal skills 

Will be a great plus:

• Experience with UAV/UAS systems
• Hands-on experience with network-related architecture and cloud-based systems
• Experience with remote hardware debugging
• Experience with and understanding of firewalls and port configuration
• Degree in computer science or information technology
• Certification in Microsoft, Linux, or Cisco

Benefits and Perks: 

• Flexible schedule
• Opportunity to work fully remotely 
• Inclusive international environment 
• Compensation in USD
• Good bonuses for referring friends 
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

See more jobs at SupportYourApp

Apply for this job