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Thirty Madison


We believe affordable specialized care and treatment should be available to everyone. But millions of people still lack the access and support they need to successfully manage their chronic conditions. We’re here to change that.

Thirty Madison is hiring a Remote Compliance & Privacy, Director

We are seeking a hardworking, organized, and pragmatic compliance and privacy professional who is excited to serve as Thirty Madison’s Compliance & Privacy, Director. The Compliance & Privacy, Director is a key member of the Legal and Compliance team, providing healthcare regulatory guidance and recommendations to the company, including our Senior Leadership Team and Board of Directors, to identify, address, and appropriately escalate areas of risk across the organization. Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions!

This role reports to our General Counsel. 

Comp | Perks | Benefits 

  • The base pay range for this position is $185,600 - $255,200 per year** 
  • Annual Incentive Plan + Stock Option Package
  • Robust and affordable Medical, Dental, and Vision plan options 
  • 401(k) with a match, commuter benefits, and FSA
  • Annual $750 vacation stipend and $500 happiness stipend
  • Flexible time off policy

**Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual incentive plan and stock options may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

What you get to do every day

  • Manage all aspects of Thirty Madison’s compliance and privacy program including developing, executing and ensuring adherence to existing and planned compliance programs such as HIPAA / SOC2 / HITRUST and regularly reviewing the compliance program and recommending appropriate revisions and modifications
  • Oversee the identification, implementation and maintenance of the Privacy Program in compliance with HIPAA, CCPA, as well as other state and federal laws 
  • Chair the Compliance Committee, including developing appropriate agendas, reports, and information as directed from by the committee
  • Identify, on an ongoing basis, areas of healthcare compliance risk to actively monitor and audit based on various data sources including, but not limited to, federal/state guidance, internal risk assessments and concerns reported to Thirty Madison’s internal reporting system
  • Draft and review compliance and privacy policies and update on a regular basis to reflect applicable state and federal regulatory changes
  • Evolve, execute and delivery of compliance and privacy awareness training, including onboarding and annual training, and other role based trainings programs to maintain a strong culture of compliance
  • In coordination with the Legal team as appropriate, conduct or authorize, and oversee investigations of matters that merit investigation under the compliance program, including development of corrective action plans, as needed
  • Ensure the maintenance of necessary compliance reporting mechanisms and documentation to meet federal and state contractual and regulatory requirements including oversight of regulatory reporting, ensuring timeliness and review of trends
  • In partnership with the Contracts and Security teams, ensure that all vendor contracts contain corporate-compliant language and comply with all privacy and compliance obligations of the organization
  • Report on a regular basis and on an ad hoc basis in your discretion to Senior Leadership and the Board of Directors on matters involving the compliance program
  • In partnership with the Legal team, serve as a subject matter resource, stay up-to-date on the latest government announcements, regulations and guidance, and provide consultation services regarding the application and implementation of current legal requirements and organizational policies and procedures
  • Other duties as assigned to meet the maturing needs our the scaling organization

What you bring to the role

  • Bachelor’s degree with at least 5 years of experience in a compliance-focused role
  • Extensive experience with HIPAA and state consumer privacy and health regulatory compliance, particularly in the telemedicine and/or pharmacy sector
  • Familiarity with other common frameworks and regulations such as SOC2, HITRUST and GDPR
  • Successfully served as a liaison for the organization and third parties (e.g. auditors, regulators) in the capacity of managing risk assessment and audit lifecycles
  • Strong desire to take ownership of problems and act on them independently in a rapidly-evolving environment
  • Ability to inform and educate others through strong written and verbal communications and cross-organization collaboration

Bonus points

  • Relevant certifications such as CHC, CHPC, CHPS, IAPP, etc.
  • Strong background in technology and working with marketing, engineering, and product teams
  • Experience with tools such as Navex, EthicsPoint, and/or Osano
  • Familiarity with AI, particularly in healthcare

All Company policies and procedures are subject to change without notice based on business needs. This includes, but is not limited to, the locations where we hire remote, hybrid, or onsite employees.

U.S. Applicants Only

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Thirty Madison we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Contact us at recruiting@thirtymadison.com to request accommodation.

About Thirty Madison 

Thirty Madison is a family of specialized healthcare brands devoted to creating exceptional outcomes for all. Each of its specialized brands is focused on a specific ongoing condition, and thoughtfully designed to support the unique needs of its community with personalized treatments and care; with Keeps for men's hair loss, Cove for migraine,  Facet for skin conditions, and NURX for sexual health. With empathy at the heart of its innovation, its proprietary care model empowers hundreds of thousands of people with ongoing conditions with the accessible, effective treatments across a lifetime of care. In just four years, we’ve built a number of brands and are continuing to grow rapidly, recently raised a $140m Series C, and are backed by some of the best healthcare and consumer investors, including HealthQuest Capital, Mousse Partners, Bracket Capital, Polaris Partners, Johnson & Johnson, Maveron, Northzone, among others.

We are honored to becomeGreat Place to Workcertified and be included on BuiltIn's 2021 list ofBest Places To Work in New York City, andBest Midsize Companies To Work For. We've also been recognized by Forbes' Best Startup Employers, being named as one of America's Best Places to Work 2022. This recognition is a true testament to our hardworking team and company culture. As we continue to grow, we pride ourselves on finding passionate individuals who truly embody our core values and mission each and every day. Learn more at ThirtyMadison.com

*This employer participates in E-Verify and will provide the federal government with your I-9 Form information to confirm that you are authorized to work in the U.S.*

*Please be aware that there are fraudulent entities who are falsely claiming to be or represent Thirty Madison in order to solicit sensitive personal information or payment. Thirty Madison is not in any way associated with these entities or practices. The safety and integrity of those seeking employment with us is of the utmost importance and we actively work with our legal and security teams to prevent future incidents. 

Thirty Madison will never ask for sensitive information or payment when engaging with job seekers. The entities use many methods to perpetuate these scams, including but not limited to: participating in a text-only interview, using Thirty Madison’s trademarks on their correspondence, or providing you with a seemingly legitimate offer letter. If you suspect you are a victim of this scamming, we encourage you to cease further contact and report the crime to The Federal Trade Commission.

See more jobs at Thirty Madison

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Thirty Madison is hiring a Remote Accounting Manager II

As Accounting Manager, you will lead financial reporting and oversee the design and implementation of accounting systems, internal controls, and processes. You will manage and mentor a team to support the Thirty Madison’s financial operations and play a key role in optimizing systems and processes to drive continued growth. Reporting directly to the VP, Controller, and Treasurer, this role is critical in ensuring financial accuracy and operational efficiency. Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions.

Comp | Perks | Benefits

  • The base pay range for this position is $105,600-$145,200 per year.**
  • Annual Incentive Plan + Stock Option Package
  • Robust and affordable Medical, Dental, and Vision plan options 
  • 401(k) with a match, commuter benefits, and FSA
  • Annual $750 vacation stipend and $500 happiness stipend
  • Flexible time off policy

**Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual incentive plan and stock options may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

What you get to do every day

  • Recruit, develop, and support a collaborative and high-performing accounting team that grows with the business
  • Oversee all accounting functions, including billing, accounts receivable, accounts payable, general ledger, payroll, and revenue recognition
  • Ensure the accurate and timely completion of monthly, quarterly, and annual close processes, as well as the preparation of internal and external financial statements in compliance with GAAP
  • Design and implement a roadmap for improving processes and controls to scale the accounting function and protect company assets
  • Lead the development of strategies for future system implementations and upgrades to enhance existing systems
  • Provide expert guidance on the application of accounting policies
  • Collaborate with auditors to manage the audit process, proactively addressing complex transactions

What you bring to the role

  • Demonstrated experience in a business environment that involves hardware or inventory management
  • Proven leadership in guiding an effective and high-performing accounting team, with a strong track record of driving results
  • Minimum of 6 years of combined accounting and finance experience, including at least 2 years in people management
  • Experience with Netsuite
  • Experience evolving processes, controls and systems to support a growth stage company
  • Skilled in managing relationships with external auditors

Bonus Points

  • Advanced degree in Accounting, Big Four accounting experience, CPA preferred

All Company policies and procedures are subject to change without notice based on business needs. This includes, but is not limited to, the locations where we hire remote, hybrid, or onsite employees.

U.S. Applicants Only

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Thirty Madison we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Contact us at recruiting@thirtymadison.com to request accommodation.

About Thirty Madison 

Thirty Madison is a family of specialized healthcare brands devoted to creating exceptional outcomes for all. Each of its specialized brands is focused on a specific ongoing condition, and thoughtfully designed to support the unique needs of its community with personalized treatments and care; with Keeps for men's hair loss, Cove for migraine,  Facet for skin conditions, and NURX for sexual health. With empathy at the heart of its innovation, its proprietary care model empowers hundreds of thousands of people with ongoing conditions with the accessible, effective treatments across a lifetime of care. In just four years, we’ve built a number of brands and are continuing to grow rapidly, recently raised a $140m Series C, and are backed by some of the best healthcare and consumer investors, including HealthQuest Capital, Mousse Partners, Bracket Capital, Polaris Partners, Johnson & Johnson, Maveron, Northzone, among others.

We are honored to becomeGreat Place to Workcertified and be included on BuiltIn's 2021 list ofBest Places To Work in New York City, andBest Midsize Companies To Work For. We've also been recognized by Forbes' Best Startup Employers, being named as one of America's Best Places to Work 2022. This recognition is a true testament to our hardworking team and company culture. As we continue to grow, we pride ourselves on finding passionate individuals who truly embody our core values and mission each and every day. Learn more at ThirtyMadison.com

*This employer participates in E-Verify and will provide the federal government with your I-9 Form information to confirm that you are authorized to work in the U.S.*

*Please be aware that there are fraudulent entities who are falsely claiming to be or represent Thirty Madison in order to solicit sensitive personal information or payment. Thirty Madison is not in any way associated with these entities or practices. The safety and integrity of those seeking employment with us is of the utmost importance and we actively work with our legal and security teams to prevent future incidents. 

Thirty Madison will never ask for sensitive information or payment when engaging with job seekers. The entities use many methods to perpetuate these scams, including but not limited to: participating in a text-only interview, using Thirty Madison’s trademarks on their correspondence, or providing you with a seemingly legitimate offer letter. If you suspect you are a victim of this scamming, we encourage you to cease further contact and report the crime to The Federal Trade Commission.

See more jobs at Thirty Madison

Apply for this job

Thirty Madison is hiring a Remote Associate, Payor Credentialing & Contracting

Associate, Payor Credentialing and Contracting

To continue providing accessible and affordable health care for all, Thirty Madison is growing our network of medical insurance partners alike. As our Associate, Payor Credentialing and Contracting, you will be working within our Revenue Cycle team in coordinating and executing provider enrollment from start to finish. You will be responsible for ensuring our medical providers are appropriately contracted and credentialed with health plans; providing quality control for the end-to-end provider enrollment process; and giving internal feedback on our network adequacy. You will be a subject matter expert in all things health plan contracting and credentialing. This role will be heavily external-facing and you must be comfortable interacting, communicating, and working directly with healthcare professionals and payors. Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions.

Comp | Perks | Benefits 

  • The base pay range for this position is $$52,400-$72,050 per year **
  • Annual Incentive Plan + Stock Option Package
  • Robust and affordable Health, Dental, and Vision plan options 
  • 401k with a match, commuter benefits, and FSA
  • Annual $750 vacation stipend and $500 happiness stipend
  • Flexible time off policy 

**Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual incentive plan and stock options may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

What you get to do every day

  • Submitting, tracking progress, and following up on health plan enrollment applications and credentialing processes for our full healthcare professional roster
  • Researching payor reimbursement guidelines to ensure Thirty Madison’s clinical models will be reimbursed
  • Maintaining accurate provider profiles on CAQH and internal databases
  • Leveraging payer portals, Availity, and other tools to efficiently follow up on providers’ credentialing status and progress
  • Providing input on our contracting roadmap based on state-regulated telehealth guidelines and Thirty Madison footprint
  • Handling confidential administrative functions like written external correspondence and primary document collection and verification
  • Showcasing payor credentialing expertise by giving input on how to improve and scale our credentialing processes
  • Other duties as assigned 

What you bring to the role

  • 2 or more years of payor credentialing and contracting experience 
  • A high level of interpersonal skills to handle sensitive and confidential communications. In this externally-facing role, we require demonstrated poise, tact and professionalism.
  • Proficiency in word processing, spreadsheets, database and presentation software (Microsoft Suite/Google Suite, CAQH)
  • A general understanding of CMS, health insurance, and provider enrollment
  • An inclination towards process-oriented solutions and attention to detail

All Company policies and procedures are subject to change without notice based on business needs. This includes, but is not limited to, the locations where we hire remote, hybrid, or onsite employees.

U.S. Applicants Only

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Thirty Madison we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Contact us at recruiting@thirtymadison.com to request accommodation.

About Thirty Madison 

Thirty Madison is a family of specialized healthcare brands devoted to creating exceptional outcomes for all. Each of its specialized brands is focused on a specific ongoing condition, and thoughtfully designed to support the unique needs of its community with personalized treatments and care; with Keeps for men's hair loss, Cove for migraine,  Facet for skin conditions, and NURX for sexual health. With empathy at the heart of its innovation, its proprietary care model empowers hundreds of thousands of people with ongoing conditions with the accessible, effective treatments across a lifetime of care. In just four years, we’ve built a number of brands and are continuing to grow rapidly, recently raised a $140m Series C, and are backed by some of the best healthcare and consumer investors, including HealthQuest Capital, Mousse Partners, Bracket Capital, Polaris Partners, Johnson & Johnson, Maveron, Northzone, among others.

We are honored to becomeGreat Place to Workcertified and be included on BuiltIn's 2021 list ofBest Places To Work in New York City, andBest Midsize Companies To Work For. We've also been recognized by Forbes' Best Startup Employers, being named as one of America's Best Places to Work 2022. This recognition is a true testament to our hardworking team and company culture. As we continue to grow, we pride ourselves on finding passionate individuals who truly embody our core values and mission each and every day. Learn more at ThirtyMadison.com

*This employer participates in E-Verify and will provide the federal government with your I-9 Form information to confirm that you are authorized to work in the U.S.*

*Please be aware that there are fraudulent entities who are falsely claiming to be or represent Thirty Madison in order to solicit sensitive personal information or payment. Thirty Madison is not in any way associated with these entities or practices. The safety and integrity of those seeking employment with us is of the utmost importance and we actively work with our legal and security teams to prevent future incidents. 

Thirty Madison will never ask for sensitive information or payment when engaging with job seekers. The entities use many methods to perpetuate these scams, including but not limited to: participating in a text-only interview, using Thirty Madison’s trademarks on their correspondence, or providing you with a seemingly legitimate offer letter. If you suspect you are a victim of this scamming, we encourage you to cease further contact and report the crime to The Federal Trade Commission.

See more jobs at Thirty Madison

Apply for this job

Thirty Madison is hiring a Remote Registered Nurse

The Role

KMG in partnership with Thirty Madison is on a mission to change the way healthcare is delivered. We expand access to specialist-level healthcare through a simple and transparent experience. Our integrated platform — combining specialized telemedicine, highly personalized treatment plans, and ongoing care management — ensures better outcomes for our patients across a breadth of chronic conditions and needs. We are building a core clinical team driven by our mission to put the healthcare system back to work for patients and are looking for registered nurses eager to be at the forefront of a new model of care delivery and ready to push the envelope of telemedicine care just a little bit.

In this role, you will work closely with our providers and patients through many stages of their Thirty Madison journey. The role is both patient and provider-facing, from helping patients receive medical records, to assisting providers in coordinating treatment plans. You’ll partner with and support the Customer Experience team, our medical network, and patients across all of our brands. You must be comfortable speaking with others across various channels (primarily email/message) compassionately and professionally.

Patients are ready for healthcare delivery that matches the innovation and accessibility they’ve come to expect from other service sectors, and Thirty Madison is putting that capability in their hands. Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions.

Comp | Perks | Benefits 

  • The base pay range for this position is: $42.30 per hour**
  • Annual Incentive Plan 
  • Generous PTO
  • Robust and affordable Health, Dental, and Vision plan options 
  • 401k with match
  • $750 vacation stipend and $500 happiness stipend per year
  • Paid vacation, holidays and sick pay

**Base pay offered may vary depending on job-related knowledge, skills, experience and in some cases licensure. An annual incentive plan and stock options differentials may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

What you bring to the role

  • Review medical history with patients in preparation for prescriber review
  • Provide patient counseling on the use, safety, and side effects of medications prescribed through our platform 

Other responsibilities will include: 

  • Counseling and treatment disposition for patients 
  • Complete and submit required public health reporting
  • Collaborates in establishing the plan of care, coordinates and implements care delivery while anticipating patient care needs across the continuum of our platform
  • Analyzes comprehensive information pertinent to the patient's care and management to determine nursing diagnosis
  • Continually utilizes the nursing process to evaluate a patient's progress towards goals and applies appropriate interventions to ensure effective outcomes
  • The registered nurse may also contribute to other areas of the business related to clinical care, such as development of counseling resources for patients, process improvement, and audits of clinical quality and operations
  • Attending weekly RN meetings; Staying up to date with process improvement or workflow change implementations
  • Other duties as assigned

Minimum Qualifications

  • Registered Nurse in good standing with a compact license; compact license a must
  • Primary care experience preferred
  • Must be able to work at least one (1) weekend shift
  • Additional non-compact/individual state license(s) a plus
  • Must be willing and eligible to apply for licensure in all 50 states
  • Comfort in counseling on side effect management, drug interactions, adverse events, medication-specific guidelines for the different conditions and treatments that we currently offer, and any conditions we expand into (ex. Birth control, STI, UTI, migraine, dermatology, mental health) 
  • Exceptional written and verbal communication skills - Spanish speaking a plus
  • Availability to train during scheduled orientation period
  • Regular and reliable attendance
  • Adherence to the assigned work schedule

You may be a great fit if you are

  • Enthusiastic about providing unparalleled patient experience through the delivery of prompt and empathetic care to our patients driven by a culture of excellence.
  • Self-motivated and thrive in environments that offer a high degree of autonomy
  • Skilled at using online tools and technology to deliver care and communicate with patients

WFH/IT Requirements:

  • Reliable at home internet with a download speed of at least 25 Mbps and an upload speed of at least 5 Mbps
  • A quiet place in your home to receive inbound and place outbound calls

Physical Requirements:

  • Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day
  • Speech and hearing sufficient for in-person communication 7-8 hours per day
  • Vision sufficient for use of a computer monitor
  • Ability to sit or stand at a desk for 7-8 hours per day

All Company policies and procedures are subject to change without notice based on business needs. This includes, but is not limited to, the locations where we hire remote, hybrid, or onsite employees.

U.S. Applicants Only

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Thirty Madison we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Contact us at recruiting@thirtymadison.com to request accommodation.

About Thirty Madison 

Thirty Madison is a family of specialized healthcare brands devoted to creating exceptional outcomes for all. Each of its specialized brands is focused on a specific ongoing condition, and thoughtfully designed to support the unique needs of its community with personalized treatments and care; with Keeps for men's hair loss, Cove for migraine,  Facet for skin conditions, and NURX for sexual health. With empathy at the heart of its innovation, its proprietary care model empowers hundreds of thousands of people with ongoing conditions with the accessible, effective treatments across a lifetime of care. In just four years, we’ve built a number of brands and are continuing to grow rapidly, recently raised a $140m Series C, and are backed by some of the best healthcare and consumer investors, including HealthQuest Capital, Mousse Partners, Bracket Capital, Polaris Partners, Johnson & Johnson, Maveron, Northzone, among others.

We are honored to becomeGreat Place to Workcertified and be included on BuiltIn's 2021 list ofBest Places To Work in New York City, andBest Midsize Companies To Work For. We've also been recognized by Forbes' Best Startup Employers, being named as one of America's Best Places to Work 2022. This recognition is a true testament to our hardworking team and company culture. As we continue to grow, we pride ourselves on finding passionate individuals who truly embody our core values and mission each and every day. Learn more at ThirtyMadison.com

*This employer participates in E-Verify and will provide the federal government with your I-9 Form information to confirm that you are authorized to work in the U.S.*

*Please be aware that there are fraudulent entities who are falsely claiming to be or represent Thirty Madison in order to solicit sensitive personal information or payment. Thirty Madison is not in any way associated with these entities or practices. The safety and integrity of those seeking employment with us is of the utmost importance and we actively work with our legal and security teams to prevent future incidents. 

Thirty Madison will never ask for sensitive information or payment when engaging with job seekers. The entities use many methods to perpetuate these scams, including but not limited to: participating in a text-only interview, using Thirty Madison’s trademarks on their correspondence, or providing you with a seemingly legitimate offer letter. If you suspect you are a victim of this scamming, we encourage you to cease further contact and report the crime to The Federal Trade Commission.

See more jobs at Thirty Madison

Apply for this job