We’re seeking a Production & Operations Coordinator to join The Dodo, within Vox Media! As a member of the Production & Operations Team, you’ll support The Dodo’s growing digital video operations from start to finish. This role is for you if you have a knack for organizing any team you’re on, love the video production business, and are always looking to understand how things get done. You will report to the Senior, Director of Production & Operations.

WHO WE ARE

The Dodo is the #1 media brand for reach on mobile in the U.S., and the most engaged media brand globally across all content genres. We tell fun, entertaining, emotional stories about animals that make people laugh, cry happy tears, feel ALL the feels, and fall in love with animals.

The Dodo is part of Vox Media, the leading modern media company. We guide our audience from discovery to obsession. We inspire essential conversations about what’s now, what’s next, and what’s possible.

As a community of journalists and storytellers, business professionals, creators and technologists, we believe it is a moral and business imperative to amplify voices: to cultivate diversity, equity, and inclusion throughout our organization and media. This applies to our candidates, our teams, our storytelling, our creative work, and our platforms, products, and partnerships.

WHAT YOU’LL DO

• Oversee full content acquisitions process for our video team, from assisting video editors with legal outreach to managing sourced footage to ensuring any contractual promises have been adhered to in the final produced content
• Support with planning and scheduling to help ensure all videos are delivered on time
• Maintain proper delivery of creative assets across teams
• Oversee upkeep of content management systems and maintain our video database from inputting metadata to proper file organization 
• Provide ad-hoc support for other content-related initiatives and perform other duties as assigned — this team is incredibly cross-functional!

SUCCESS WILL LOOK LIKE:

• The ideal candidate is an ultra-organized self-starter, flexible, excels in a deadline-driven environment, and is highly motivated to problem solve and be a key support beam for our internal operations
• A successful candidate will need to be able to work independently across departments while remaining communicative and proactive and have an eagerness to learn new things and wear many different hats

WHO YOU ARE

• At least 1 year of experience in an operations-focused role, preferably in digital media or in-house video production
• Baseline knowledge of video production process and social media, and/or strong interest in learning more
• A passion for The Dodo brand specifically and digital media as a whole
• Impeccable written and verbal communication skills, and versed in email and Slack etiquette
• An obsession with organization and extreme attention to detail. Naturally enjoys project management and using new tools and software to help scale teams
• A team player, flexible, patient, go-with-the-flow, resilient, “fill the void” attitude
• Must work well under deadlines, and have the ability to over-communicate, both efficiently and in a timely manner
• Experience conducting negotiations and enforcing deadlines without oversight, with a strong track record of success and collaboration
• Proactive, can change direction with ease and a positive attitude, and remain ahead of the curve — the ability to see problems before they arise, and offer multiple solutions
• Experience using relational databases (i.e. Airtable), or similar media/project management platforms
• Proficient in Google Docs, Microsoft Office, and Adobe Suite, particularly Photoshop and Acrobat

If you think you have what it takes, but don't meet every single point in our job posting, pleaseapply with a cover letter to let us know how you believe you can bring your unique skills to the Vox Media team or get in touch!We would love to have a chat and see if you could be a great addition to our team.We’ve hired chefs who became editors, DJs who became UX designers, and sommeliers who became writers.

WHERE YOU’LL WORK

This job isremote. We’re dedicated to the health and wellbeing of all of our employees, and when we reopen, will require everyone who works from one of our offices to be fully-vaccinated against COVID-19. Employees with approved religious or medical exemptions may be subject to additional safety requirements, such as submitting to regular COVID-19 testing and/or wearing a face covering in our offices.

WHY VOX MEDIA?

WHAT WE OFFER

This is a temporary, full-time position.This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life. You can find more information about our benefitshere.

OUR DEI+ COMMITMENT

Vox Media is committed to building an inclusive environment where everyone can show up as their authentic selves and create their best work. We recognize that great stories, platforms, products and services come from people with all manner of backgrounds and experiences.We recognize that our commitments require ongoing work and sustained attention, as well as adaptation to new insights and best practices.We keep ourdiversity data publicfor the sake of accountability, transparency and communication.Learn more about our valueshere, and our approach to corporate citizenshiphere. 

Vox Media is an Equal Opportunity Employer and qualified applicants will receive consideration without regard to race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.Vox Media will also consider all qualified applicants with criminal histories in accordance with applicable Fair Chance laws. We are also committed to providing reasonable accommodations as part of the application process to candidates with disabilities. If you require a reasonable accommodation as part of the application process, please contact our People & Culture team (recruitment@voxmedia.com).

WHAT COMES NEXT

Our recruiting team will go through applications in a timely manner. Please note that our recruiting team will only contact you from @voxmedia.comemail addresses, never via text message. Read more about how our recruiting team operates, andhow to protect yourself from recruitment fraud, here.

The Pharmacy Refill Technician will provide integrated support to pharmacy staff and Shields Health Solutions Liaisons by providing a 'hands-on" approach to ensuring accurate and timely filling and delivery of specialty medications. This role will work closely with health system pharmacy staff and Shields liaisons by emphasizing accurate workflows and leveraging technology to support optimal patient care and efficient operations.  Individual will be responsible for placing outbound calls to patients and assisting them through the entire refill process as well as receiving inbound pharmacy phone calls. 

Job Duties:

• Always show kindness and compassion while providing knowledgeable and courteous assistance to patients, providers and pharmacy team members.
• Make assigned outbound patient refill phone calls and complete the patient refill requests in a timely manner.
• Answer, resolve and triage inbound inquiries appropriately.
• Clarify prescription orders with pharmacist and/or clinician as appropriate.
• Proactively coordinate medication refills including data entry and ensuring correct days supply is entered for all fills.
• Following through with claim adjudication and troubleshooting and reject codes.
• Partnering with pharmacy to ensure proper in-stock of medications.
• Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
• Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids.
• Properly discontinuing patients off service when appropriate.
• Documenting work appropriately across all systems.
• Manage, organize, and update relevant data using database applications.
• Other duties that facilitate patient access to medications as assigned
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
• Identify trends, resolve problems, recommend improvements, implement change.
• Actively participate in process improvement initiatives.
• Act as a value-added business partner to stakeholders throughout the organization.
• Protect organization's value by keeping information confidential.
• Maintain updated knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations.

Skills: strong interpersonal communication skills, strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skills a must. 

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator.

Other: energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data.

Experience/ Education:

• Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.
  
  
• Years of Experience: Required: 1+ years, Preferred: 5-8 years of experience as a Pharmacy Technician. Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic) is a plus.
  
  

• Education:High school diploma or GED required

Available Locations:Seoul, South Korea

This is a hybrid role with 3 days a week required to be in the Seoul office.

About the Team:

In this role, you will contribute to Cloudflare's revenue generation engine by delivering pipeline at scale to the Sales counterparts. You will do this through a maniacal focus on people, process, and tools. The Business Development organization is anchored in a culture focused on the development & training of its employees, incubating talent across the company, teamwork, and celebrating success. With flawless execution, we believe the Business Development organization will be a competitive differentiator for Cloudflare.

This is a great opportunity to be a member of our high performing Sales team at a hyper-growth technology company. The Business Development Representative (BDR) will:

• Be the first point of contact for customers that need help finding solutions
• Develop your customer centric sales skills to deliver a stellar customer experience
• Learn Cloudflare’s products and services in detail

Similar to other roles that Cloudflare, this role has a tenure requirement of 18-24 months before you may be eligible to apply for another role within the company.

About the Role

Languages required: Korean (native speaker) and English (working fluency)

In this role, you will be responsible for being the “face of Cloudflare” and account resource for our prospects and customers. You will support Account Executives's book of business as well as your own to open doors and identify opportunities.

This role requires you to have a basic understanding of Cloudflare’s suite of products to be able to provide a range of recommendations and solutions to our customers. You will be leveraging tools such as Salesforce, Google Sheets, internal applications, LinkedIn Sales Navigator, and ZoomInfo among others to map key customers to the right product suite for them. This is a great role if you are interested in a career path towards becoming a BDR management, Mid-Market Account Executive, Expansion Account Manager or Customer Success Manager. 

Day in the Life of BDR at Cloudflare

• Own and meet target quota related to number of qualified opportunities
• Identify target accounts with strategic timing and strong use cases through qualitative and data driven approach
• Work cross-functionally with stakeholders (account executives, marketing, sales operations, fellow BDRs)
• Help lead BDR team-wide campaigns or initiatives (we’re a collaborative group)
• Write emails and letters you’d love to open; make calls you’d love to receive; ask compelling questions
• Report, track, and manage sales activities and results using SFDC
• Play an active role in the creation and iteration of team processes
• Experience in Google Sheets, Outreach, Salesloft, SFDC reporting, and data analysis is a great plus

Examples Of Desirable Skills, Knowledge And Experience

• Self-motivated; entrepreneurial spirit
• Comfortable working in a fast-paced, dynamic environment
• Strong interpersonal communication skills
• Customer-oriented mindset with empathy and curiosity
• Aptitude to learn technical concepts/terms
• Ability to manage multiple tasks/projects simultaneously
• Fluent in Korean (verbal & written)
• Minimum 1 year of experience in BDR or in a similar capacity in technology industry is preferred, specifically in SaaS will be a plus

About OffSecFounded in 2007 by the creators of Kali Linux, OffSec (formerly known as Offensive Security) is the leading provider of continuous professional and workforce development, training, and education for cybersecurity practitioners. OffSec’s distinct pedagogy and practical, hands-on learning help organizations fill the infosec talent gap by training their teams on today’s most critical skills.

Become a part of our global presence and work from anywhere.With team members in over 40 countries, we believe in inspiring people of all backgrounds and communities. The OffSec team is composed of diverse, internationally published authors, conference speakers, and seasoned information technology professionals from both the private sector and governments worldwide.

Excited about our mission and what we do? Apply and join us!

About the Job

OffSec is looking for a self-driven, highly motivated and organized Project Manager/Scrum Master for our Project Management Team. The role will likely be split evenly between two areas of responsibility.

Scrum Master: In this area, the person will be responsible for managing the sprints and associated tasks for up to two software development teams, facilitating all meetings/Scrum ceremonies, mentoring and motivating the teams to improve their processes and eliminate impediments. Must have software development project management experience, and a strong sense of organization, attention to detail, and a proven ability to guide others to deliver outstanding results in a timely manner.  The position will help the team perform at their highest possible level, protecting the team from distractions both internal and external.

Project Manager: In this area, the person will be responsible for managing up to 3 medium-sized projects, which will typically be related to those of their development team(s). They’ll need to work with stakeholders across the organization to get agreement on project definition and goals, identify all the work needed, build project plans based on available resources, report on progress and productivity, and coordinate release activities.

Duties and responsibilities

• Leads multiple software development teams, employing Agile Scrum methodologies to deliver business value efficiently. Prioritizes collaboration with product managers to ensure alignment with business objectives.
• Engages in project, capacity, and roadmap planning, demonstrating flexibility and fostering strong team collaboration, particularly with engineering, infrastructure, and DevOps teams.
• Determines and manages tasks, issues, risks, and action items.
• Facilitates technical and Scrum meetings to advance project goals. Requires expertise in JIRA for task management, with Monday.com experience preferred.
• Acts as a primary communicator, effectively managing project-related information within the team and the wider organization, ensuring all stakeholders are kept informed.
• Provides visibility into delivery targets, commitments, and progress at weekly calls with management and stakeholders.
• Works with the Product Owner and stakeholders to prepare for product launches, including setting the launch date, creating launch checklists, and overseeing launch activities on the go-live date.
• Documents and updates project and process-related documentation.
• Facilitates various meetings related to ongoing operations and project execution.
• Ensures team(s) maintain focus on quality and consistent deliveries.
• Skilled in enhancing team efficiency and driving continuous improvement, with the ability to broadly understand technical concepts, though the actual technical responsibilities are overseen by Development Leads.
• Serves as a dynamic team motivator and leader, committed to removing obstacles, resolving or escalating issues proactively, and cultivating a productive environment where team members feel empowered and have a strong sense of ownership.
• Remove obstacles and create clarity and consensus to lead decisions on end-to-end solutions.
• Embraces a culture of excellence and continuous improvement, leading by example and encouraging knowledge sharing among team members.
• Demonstrates an attitude of team focus to accomplish overall project goals, maintaining a ‘we’re all in this together’ approach.

Qualifications

• BS/BA in related field or equivalent combination of relevant experience and education
• 3-5 years previous experience in Project Management or using Agile methodology
• At least 1 year of experience working with engineering or development teams
• Preferred basic familiarity with technical IT related topics including: programming, networking, webservers and VMWare.
• Strong analytical, planning and organizational skills, with the ability to effectively multi-task.
• Excellent spoken and written communication as well as receptive listening skills.
• Experience working with global teams in varying time zones and remote locations.
• Ability to accomplish goals by managing and influencing individuals to meet deadlines on time.
• Proven experience implementing standard project management and SDLC methodologies and best practices.
• Ability to juggle multiple projects and tasks. Demonstrated knowledge of project management concepts and techniques required.
• Experience using Slack, Jira, Confluence, and Monday.com
• Willing to work non-traditional hours (nights, weekends, holidays, as needed).
• Strong knowledge in the G Suite of products: Gmail, Drive, Docs, Sheets, Slides
• Comfortability or experience working on a Mac machine.

Working conditions

This role is a full-time salaried position. Work hours for this position are Europe or US day-shift and will be performed from a home office.

Direct reports

This position has no direct reports.

EEO

OffSec provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.