Customer Service Representative Remote Jobs

17 Results

Tangerine Salons is hiring a Remote Customer Service Representative

Customer Service Representative - Tangerine Salons - Career Page

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EasyPay Finance is hiring a Remote Customer Service Representative

EasyPay Finance is a fast-growing financial services technology firm established in 2001. We assist merchants in the automotive services and various retail sectors in meeting the financing needs of their customers. Headquartered in North County San Diego, California, the EasyPay Finance program is currently offered in 49 states where we are working diligently to provide our clients and their customers with a superior product and experience. We are committed to empowering our dedicated employees by providing competitive compensation, benefits, and incentives. When you join our company, you become part of a focused team that works collaboratively to be the best in a fast-paced and emerging market.

More information can be viewed here: www.EasyPayFinance.com

We have an exciting opportunity for a highly motivated individual who thrives in a fast-paced environment.

Customer Service Representative

We are searching for a polite, professional Customer Service Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Customer Service Representative may handle a high volume of inbound and outbound calls and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

To be a successful Customer Service Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.

The position is full-time. Required schedule is Sunday-Thursday with Friday & Saturday off.

Responsibilities and Duties:

  • Answering or making calls to customers to learn about and address their needs, complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that customers feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information and de-escalating situations involving dissatisfied customers, as needed.
  • Making payment reminder calls as well as calling customers with delinquent accounts with the goal of bringing accounts current.
  • Resolving billing issues, taking phone payments, and setting up automatic payments.
  • Utilizing software, databases, scripts, and tools appropriately.
  • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
  • Responding to customer email inquiries.
  • Adhering to all company policies and procedures.

Qualifications:

  • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
  • Detail oriented.
  • Proficiency with computers and strong typing skills.
  • Ability to diffuse tense situations.
  • Ability to multi-task in a fast-paced environment.
  • Goal oriented with proven success in a performance-based culture.
  • Strong time management, organizational, and decision-making skills.
  • Adaptability and accountability.
  • Experience in a call center environment is preferred.
  • Bilingual a plus.

What We Offer:

  • Compensation: $16.00 per hour, plus bonus opportunity of up to $600 per month.
  • Robust health insurance including individual and family Medical, Dental and Vision.
  • Relax and recharge with our Paid Time Off (PTO) Program; plus 10 paid holidays.
  • Financial health with 401(k) programs and employer match.
  • Take care of your emotional, physical, and financial wellbeing with access to EAP.
  • We invest in your future through ongoing learning and development resources.
  • Save on taxes with Flexible Spending or Health Savings Accounts.
  • Peace of mind with Life and AD&D Insurance.
  • Internet reimbursement - $40 per month.
  • Discounts for shopping at various retailers.

EasyPay is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

*The Company reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is NOT an employment contract, implied or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified individuals.

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+30d

Customer Service Representative

EminenceWashington D.C., WA Remote

Eminence is hiring a Remote Customer Service Representative

Eminence Inc. brings the world of work home by providing superior customer service to Fortune 500 companies via a virtual call center setting. We are currently recruiting Independent contractors to service our clients.

Responsibilities:

Address customer inquiries and complaints

Answer questions about products and services

Take ownership and resolve product issues and customer concerns.

Document and update customer records based on interactions

Utilize Client knowledge base to gain information about products and services.

Qualifications:

Ability to communicate efficiently

Experience as a customer service representative or sales representative or related industry

Ability to build rapport with customers

Ability to multitask while navigating client systems and assisting customers.

Ability to exhibit a professional demeanor at all times

Superb verbal and written communication skills.

Selected applicants will be notified via email, phone and / or text messaging.

This opportunity is only applicable to applicants that reside in the United States.

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+30d

Online Customer Service

Reesby ITMelbourne, AU Remote
B2B

Reesby IT is hiring a Remote Online Customer Service

About the company:

Our client is a global brand name company, who is an established leader in the Digital Technology space. They are a prominent brand in the eCommerce technology industry. Due to rapid growth they are ready to build their online team. The clients name will be disclosed to suitable candidates,

About Reesby:

Reesby.com.au are a premium recruitment company and employment agency working with leading Australian and International brands to find them the best candidates and to help our candidates find the best jobs in the market.

WORK FROM HOME & REMOTE WORK OPPORTUNITIES

Reesby have an opening for Several from Home Remote Roles with this client.

Remote Jobs:
Customer Service Agent, Sales Representative, Online Chat Customer Service Agent, Data Entry Operator, Receptionist and Administrative Manager


Skills and experience


Excellent english communication skills
Ability to type or use computer programs or applications reasonably well to respond to online enquiries
Excellent customer service skills
Ability to make phone calls to existing and new customers
Ability to generate leads, makes sales or deals
We are looking for someone who has a minimum of 2 - 6 years experience in sales or customer service and is looking to hone skills in this field.
We are also considering graduates with the right attitude and can-do approach, who are sincere in their work are welcome to apply.


TASKS REQUIRED DEPENDING ON ROLE


Customer service agent responsible for incoming enquiries
Receptionist tasks, Phone based incoming outbound calls
Data entry and database management to log and track outcomes
Customer Service, Polite friendly attitude
Excellent written and verbal communication
Social Media Marketing / Online content
Sales, Sales Assistant, BDM
Emailing, Follow Up and Accounts Management
B2B sales experience is preferred


Benefits and perks


Great Team Culture
Work from home (remote based role)


Visit our website for more jobs:

www.reesby.com.au

Melbourne VIC 3000, Australia

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Reesby IT is hiring a Remote Customer Service Representative

About the Customer Service Representative Position

Reesby is looking for CSR to join our dynamic team. Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They’re tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients’ shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don’t have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities

  • Handle high amounts of incoming calls

  • Produce sales leads

  • Identify and evaluate customers’ needs to deliver satisfaction

  • Build sustainable relationships of trust through open and interactive discussion

  • Provide accurate, valid and comprehensive information by using the right methods/tools

  • Reach personal/customer service team sales targets and call handling quotas

  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

  • Keep records of customer interactions, process customer accounts, and file documents

  • Follow communication procedures, guidelines, and policies

  • Go the extra mile to engage customers

Customer Service Representative Requirements

  • Some proven customer support experience or experience as a client service representative

  • Track record of not just reaching, but exceeding quota requirements

  • Strong phone administration skills and active listening capabilities

  • Experience with CRM systems and practices

  • Customer orientation and capacity to adapt/respond to different types of characters

  • Exceptional communication and presentation skills

  • Ability to multi-task, prioritize, and control time effectively

  • High school degree

    For more jobs visit www.reesby.com.au

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+30d

Remote Customer Service

Reesby ITAdelaide, AU Remote

Reesby IT is hiring a Remote Remote Customer Service

About REESBY

Reesby are a premium emerging technology company and employment agency in the IT industry. Working with major global brands, we help people succeed in their careers. Check out our website on our website.


Who we are looking for:


Reesby are hiring Remote Workers for various sales, receptionist, data, tech for jobs and internships and other pay per sales roles.
Skills:

Strong communication skills
Excellent typing skills and computer skills
Motivated and sales driven attitude
Professional and polite


VIRTUAL FROM HOME ROLES INCLUDE:

* Sales/ customer service
* Social media
* Marketing
* Communications
* Data entry
* Research
* Software development


Visit our website for more jobs:


www.reesby.com.au


Job Types:
Full-time, Part-time


Adelaide, South Australia

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Royal Recruiter is hiring a Remote REMOTE – Customer Service Reps

Customer Service Representatives provide the customers of an organization with guidance and information.

Customer Service Representative Duties

  • answering inquiries,
  • giving instructions,
  • promoting products and services and
  • solving complaints.
  • Provided customers with product and service information
  • Identified, researched, and resolved customer issues using the computer system
  • Followed-up on customer inquiries not immediately resolved

Customer Service Representative Qualities

  • good communication skills,
  • a courteous attitude,
  • patience,
  • good computer skills and problem-solving abilities.

Customer Service Representative Benefits

  • Emotional Intelligence (EQ) is a skill that can be improved.
  • Inside and out, know your product.
  • Develop skills that can be transferred.
  • Within your company, establish a network.
  • Find out how to solve problems effectively.

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McH Management is hiring a Remote Remote Customer Service Professional

Job description

About McH Recruiting:

Since 2020, McH Recruiting has been a leading recruiting agency specializing in providing work-from-home opportunities for independent contractors. Partnering with arise virtual solutions allows us to offer the best clients and work environments to our contractors. We are the bridge to opportunity, connecting talented professionals with fulfilling work from home careers.

———————————————————————————————————————

    Responsibilities:

    Respond to customer inquiries via email, phone, video chat or other means of communication as appropriate.

    Support customers by troubleshooting problems and finding solutions.

    Assure that all conversations are handled in a tactful yet assertive manner; providing friendly service while maintaining accountability for quality of work.

    Document all communications on the appropriate channels (CRM system) as required.

    Maintain excellent knowledge of all company products/services and industry trends in order to accurately answer questions about products/services and provide pertinent information about competitors.

    Maintain excellent knowledge of how to use CRM software

    Requirements:

    • Must have a laptop or pc. If you do not have one we have resources to help.
    • Must have ethernet internet connection
    • Must be able to pass a background check

    ———————————————————————————————————————

    McH Recruiting is not currently open to new or returning Customer Service Professionals that reside within California, Connecticut, Maryland, Massachusetts, New York, Oregon, or Wisconsin.

    ———————————————————————————————————————

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      Everlight Solar is hiring a Remote Customer Service Representative

      Everlight Solar is seeking a skilled highly energetic and motivated individual to join the Everlight Solar team as a Customer Service Representative! This entry level position is full-time, remote, and will require some night(s) and weekend(s) work. The Customer Service Representative will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

      This is a role for Apple power-users, must know iWork and be skilled with iOS and macOS.

      Everlight Solar is a rapidly growing company and the leader of solar energy in the Midwest. We offer a unique experience that fosters individual growth and rewards performance. Our culture at Everlight is extremely important to us. The work environment is fast-paced and dynamic. We value teamwork, quality, innovation, and customer success. Our ideal candidate is self-motivated, detail-oriented, has excellent problem-solving abilities, is passionate about delivering results on-time, exceeding expectations, and ensuring success for our teams.

      Responsibilities:

      • Handle high amounts of incoming calls
      • Identify and evaluate customers’ needs to deliver satisfaction
      • Build sustainable relationships of trust through open and interactive discussion
      • Provide accurate, valid and comprehensive information by using the right methods/tools
      • Manage complaints, provide proper solutions and options; follow up to secure resolution
      • Keep records of customer interactions, process customer accounts, and file documents
      • Follow communication procedures, guidelines, and policies
      • Go the extra mile to engage customers

      Requirements:

      • Some proven customer support experience or experience as a client service representative is preferred
      • Strong phone administration skills and active listening capabilities
      • Ability to work independently and as a member of various teams and committees
      • Strong attention to detail
      • Exceptional communication and presentation skills
      • Ability to multi-task, prioritize, and control time effectively
      • Experience with iOS and MacOS
      • Ability to work nights & some weekends
        • 2 pm - 11 pm CT, 10 am - 8 pm CT

      Salary: $30,000-$40,000/ year

      **Benefits Included**

      Everlight Solar is proudly an Equal Opportunity Employer. We value diversity of all types and are excited to work with talented individuals from a wide range of backgrounds. Everlight is committed to inclusion and we invite people of any race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality or sex, age groups (18+), and levels of education to apply. Authorized to work in the US and background check required.

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      Unleash your potential TrackMan is hiring a Remote Customer Service Representative

      Would you like to play a key role in supporting TrackMan's Support Team and our customers?

      Are you ambitious, self-driven and willing to go the extra mile? Then you should join our successful TrackMan Support team!

      TrackMan A/S is a fast-growing sports technology company that develops, manufactures and sells 3D ball flight measurement systems for a variety of sports. Originally developed for golf, TrackMan now enjoys a market leader position in several sports disciplines such as baseball in measuring and delivering real-time sports motion data.

      As a Tier 1 customer support technician, you will be providing an exceptional customer experience, interfacing with multiple internal and external teams, and using technical disciplines and skillsets to resolve complex issues. This position is based in Scotttsdale, AZ.


      Responsibilities include but are not limited to:

      • Provide a positive and respectful customer experience during interactions
      • Communicate with internal and external customers to resolve issues and answer question
      • Perform troubleshooting of issues with vendors, customers, and on-site staff
      • Performing incident management and problem resolution tracking for Trackman systems
      • Identification and troubleshooting of production-related incidents and problems. This includes detection of system, application, or performance degradation or unavailability
      • Escalate outage and other production interruptions to appropriate individuals/groups
      • Document and accurately describe observed concerns and resolution methods to resolve issues
      • Ensure a high level of accuracy and attention to detail while following documentation of equipment and activities regarding systems
      • Ensure that all communications are handled or forwarded internally in a timely manner
      • Enter all calls into the ticketing system and track progress on all issues to ensure timely response and resolution
      • Possible light travel or on-site testing in the local area
      • Other non-support job duties will be given based on experience and qualification
      • Test TrackMan and TrackMan related software(s) then provide quality feedback to the QA department

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      Motion Global is hiring a Remote Customer Service Representative- Dutch Speaker

      Customer Service Representative- Dutch Speaker - Motion Global - Career Page

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      Square Communications, Inc is hiring a Remote Customer Service Professional

      Title:Customer Support Professional "CSP"

      Functions: Customer Service Professional answers customer questions and resolves issues over the telephone for Fortune 500 and mid-level companies.

      Location:
      Remote

      Restricted States: California, Connecticut, Massachusetts, Maryland, Oregon, Wisconsin and New York (Due to strict work from home regulations we don't do business in these States)

      Responsibilities:


      Must be available to take calls, be productive, and engage in positive interactions, effectively meet the needs of the Customer while reinforcing trust and taking into consideration the Customer’s time and availability.

      Will create customer loyalty by serving as a brand spokesperson while demonstrating a variety of selling techniques resulting in sales of our products and services.

      Will identify our customers’ needs by asking clarifying questions to effectively promote clients' products and services, and articulate the features and benefits in a competitive manner through successful negotiations.

      Take action to proactively learn new information, report Customers ’ impacting concerns. Think outside the box on Customer resolutions and share best practices with others.

      Benefits:

      Monthly bonuses.
      Choose your own schedule. (15 Hours Minimum Per Week)
      Work part-time or full-time.
      Work remotely
      No cold calling. All inbound and outbound calls
      We fully train and support.

      Requirements:

      Experience with computers, keyboarding is required.

      Demonstrated excellent verbal and written communication skills along with basic practical math, reading and comprehension abilities.

      Ability to work a minimum of 15 hours a week

      Hardwired Internet & USB headset.

      Compensation:


      Hourly: $9.50 - $15.00 (Pay Is Based On Placement.)

      Alpharetta, Georgia 30009

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      Morphius Corp is hiring a Remote Customer Service (Full Time/Remote)

      Customer Service (Full Time/Remote) - Morphius Corp - Career Page

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      NationsBenefits is hiring a Remote Work from Home - Customer Service Representative

      About Us

      Grow and lead among an award-winning and extraordinary organization that's dedicated to providing premier service and delighting members, 24/7/365. It all begins with how we care about the people we serve. Since 2015, our mission has guided our principles towards delivering solutions for a rapidly changing industry. Compassionate Care is at the center of all we do, and it unites us to foster an environment where everyone is empowered, inspired, and equipped for success.

      We make a difference in the lives of millions; that’s something we can be proud of.

      Compensation for all positions is competitively higher than the current marketplace. Simply put - we pay more. We also offer a competitive benefits program, designed to support employees and their families across all dimensions of health including medical, dental, vision, life, disability, 401(k) and paid holidays/time off for eligible employees. You can earn even more through referral bonuses. Achieve your potential and grow your career at NationsBenefits.com/Careers.

      What We Need

      NationsBenefits is currently seeking remote Member Experience Advisors (MEA) who have a passion to serve, an aptitude for building rapport, and the ability to engage Members through a genuine connection using compassionate care. Our Advisors will provide exemplary, white glove customer service to our Members by supporting the inbound call flow of our call centers. MEAs are the bridge between our Members and the different healthcare plans we support through our customized healthcare solutions. Utilizing critical thinking, problem-solving, and a consultative approach, MEAs guide Members through addressing general or account-specific inquiries. The following responsibilities will include but are not limited to:

      • Respond swiftly and courteously to all potential customer inquiries
      • Utilize interpersonal skills to establish a strong relationship that allow for direct probing to uncover the member’s needs
      • Resolve member inquiries at the first point of contact
      • Utilize effective sales techniques to influence the member to take action
      • Ability to learn product portfolio quickly and discuss options and features in detail
      • Provide knowledge and in-depth advice for hearing loss and hearing aids
      • Educate members on products or services that will enhance their quality of life
      • Show empathy both in word choice and intonation to all Members
      • Strong ability to offer a sales rebuttal that address a member's objections and in turn present solutions
      • Ability to remain confidential with all proprietary information
      • Competitive and self-motivated

      Education Requirements

      • High School Diploma or Equivalent
      • College Degree is a plus!

      Qualifications

      • Minimum 2-year experience in customer service and/or sales experience; call center experience preferred
      • Ability to handle high call volumes and make sound business decisions in an efficient manner
      • Exposure and/or interest in healthcare products and outcomes
      • Advanced computer literacy
      • Excellent listening and interpersonal skills
      • Excellent communications skills
      • Multi-task oriented
      • Attention to detail and quality-oriented
      • Analytical thinker and problem solver
      • Have a dedicated, high speed internet connection (cable or fiber)
      • Experience working in a virtual environment
      • Healthcare or related industry experience preferred
      • Knowledge of consultative sales techniques
      • Ability to maintain a high sense of self-direction and initiative
      • Bilingual English/Spanish, English/Vietnamese, and English/Chinese preferred

      Additional Notes

      Shifts may vary, including nights and weekends

      NationsBenefits is an Equal Opportunity Employer.

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      NationsBenefits is hiring a Remote Remote Call Center Customer Service Representative

      About Us

      Grow and lead among an award-winning and extraordinary organization that's dedicated to providing premier service and delighting members, 24/7/365. It all begins with how we care about the people we serve. Since 2015, our mission has guided our principles towards delivering solutions for a rapidly changing industry. Compassionate Care is at the center of all we do, and it unites us to foster an environment where everyone is empowered, inspired, and equipped for success.

      We make a difference in the lives of millions; that’s something we can be proud of.

      Compensation for all positions is competitively higher than the current marketplace. Simply put - we pay more. We also offer a competitive benefits program, designed to support employees and their families across all dimensions of health including medical, dental, vision, life, disability, 401(k) and paid holidays/time off for eligible employees. You can earn even more through referral bonuses. Achieve your potential and grow your career at NationsBenefits.com/Careers.

      Employee Benefits

      Compensation for all positions is competitively higher than the current marketplace. Simply put - we pay more. We also show our gratitude through supplemental pay, including overtime, raises, and performance bonuses. You can earn even more through referral bonuses. We also offer a comprehensive benefits package including medical, dental, vision, life, disability, 401(k), and paid holidays/time off for eligible employees. We invest in the employee experience through training and development opportunities. Achieve your potential and grow your career with NationsBenefits.

      Job Summary

      We are looking for Advisors with a passion to serve, an aptitude for building rapport, and an ability to engage a Member through a genuine connection with a human touch approach. Our Advisors will provide exemplary customer service while guiding our Members through the process. Our Advisors are skilled problem solvers and utilize a consultative sales approach.

      Responsibilities:

      • Respond swiftly and courteously to all potential customer inquiries
      • Utilize interpersonal skills to establish a strong relationship that allow for direct probing to uncover the member’s needs
      • Resolve member inquiries at the first point of contact
      • Utilize effective sales techniques to influence the member to take action
      • Ability to learn product portfolio quickly and discuss options and features in detail
      • Provide knowledge and in-depth advice for hearing loss and hearing aids
      • Educate members on products or services that will enhance their quality of life
      • Show empathy both in word choice and intonation to all Members
      • Strong ability to offer a sales rebuttal that address a member's objections and in turn present solutions
      • Ability to remain confidential with all proprietary information
      • Competitive and self-motivated
      • Education Requirements
      • High School Diploma or Equivalent
      • College Degree is a plus!

      Qualifications

      • Minimum 1-year experience in customer service and/or sales experience
      • Ability to handle high call volumes and make sound business decisions in an efficient manner
      • Exposure and/or interest in healthcare products and outcomes
      • PC proficiency required
      • Excellent listening and interpersonal skills
      • Excellent communications skills
      • Multi-task oriented
      • Attention to detail and quality-oriented
      • Analytical thinker and problem solver
      • Bilingual is a PLUS!


      Preferred Skills

      • Healthcare or related industry experience preferred
      • Call Center experience preferred
      • Knowledge of consultative sales techniques
      • Ability to remain highly motivated in a multi-faceted environment
      • HIGHLY PREFFERED - Bilingual English/Spanish, English/Vietnamese, and English/Chinese

      Additional Notes

      • Shifts may vary

      NationsBenefits is an Equal Opportunity Employer

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      +30d

      Customer Service Representative: English/German Speaking

      ServiceTecLetchworth, Hertfordshire, United Kingdom

      ServiceTec is hiring a Remote Customer Service Representative: English/German Speaking

      Do you speak more than one language and specifically German? If so, this position may be of interest to you. We have an exciting opportunity for an English/German speaking Customer Service Representative to join our small and friendly team for an immediate start.   


      Location and the role:

      This is a Remote/Homeoffice position and you will be part of our small Customer Service Desk team providing script based first line telephone support, managing escalations and complaints, troubleshooting problems and providing information. The position also requires you to assign work to on-site technicians and update records.  


      This role is ideal for a customer focussed individual who has a passion for customer service and could also be an ideal start to a career in IT, customer services or administration. The ideal candidate will have experience within a customer service, administrative, retail or call centre environment.  IT literacy is essential (Windows, Microsoft Office and Google Suite), however training for specific IT skills/tasks will be provided.


      Working hours:

      You would be required to work on a shift pattern, covering the Service Desk 365 days per year to include weekends, public/bank holidays for which you will receive 8 lieu days regardless of whether you work them or not; the lieu days are in addition to your holiday entitlement. Shifts can be worked at home once you have been trained. 


      Specific Requirements:

      Suitable homeoffice working environment. 

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      platinum recruiting is hiring a Remote Local Remote Customer Service Representative - Must Live in the Chattanooga or surrounding area

      Local Remote Customer Service Representative - Must Live in the Chattanooga or surrounding area - platinum recruiting - Career Page

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