Grammarly is excited to offer aremote-first hybrid working model. Grammarly team members in this role must be based in the United States, and, depending on business needs, they must meet in person for collaboration weeks, traveling, if necessary, to the hub(s) where their team is based.

This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that fosters trust and unlocks creativity.

About Grammarly

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 teams. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of theFortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 14 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.

The Opportunity

To achieve our ambitious goals, we’re looking for a Manager, Marketing Operations to join our Marketing team. This role will contribute to Grammarly’s vision of building a comprehensive, AI-powered communication assistant that helps people connect with and understand each other by further growing and connecting our consumers across the globe. 

Grammarly’s go-to-market teams are shaping the future of workplace communication. As a member of our team, you will be crucial in expanding the use of our innovative, trustworthy AI writing tools. We strive to ensure that every organization can communicate effectively and efficiently. If you are passionate about transforming the way professionals connect and collaborate, we would love to hear from you.

As a Manager, Marketing Operations, you will:

• Manage and develop a team focused on achieving Grammarly’s lifecycle revenue goals across both our B2C and B2B business lines.
• Act as a player/coach who ensures the team feels supported and that their capacity is effectively managed in a quantifiable way.
• Establish and maintain strong collaborative relationships across the organization, particularly with Lifecycle, Growth, and other key stakeholders. Facilitate seamless communication and alignment to drive shared objectives.
• Oversee the creation, implementation, and optimization of marketing operations processes, ensuring they are adaptable, scalable, and aligned with business goals.
• Lead change management efforts to improve operational efficiency and effectiveness.
• Oversee the execution of campaigns across various marketing channels, enhancing email marketing automation capabilities.
• Ensure technical strategies, database hygiene, and audience segmentation are optimized for maximum impact.
• Proactively monitor and report on campaign performance using tools like Databricks and Tableau.
• Ensure robust tracking mechanisms are in place and that data-driven insights are used to inform strategic decisions.
• Own email deliverability in Iterable and manage the overall health of Grammarly’s email program. 
• Optimize and grow Grammarly’s In-Product Messaging (IPM) practice in alignment with the company goals.
• Drive continuous improvement in email performance, conversions, and automation testing.
• Provide strategic input to influence the direction of marketing operations.
• Identify opportunities for innovation and process improvements that align with Grammarly’s overall business objectives.

Qualifications

• 3+ years of experience leading and managing marketing operations teams with a proven track record of developing talent and driving team performance.
• Will thrive in dynamic environments and is adept at managing change, with a strong ability to pivot strategies and processes as needed.
• Has demonstrated the ability to align stakeholders, details, and timelines toward a common goal, fostering strong relationships across teams.
• Is experienced in designing, implementing, and optimizing marketing operations processes, with a focus on scalability and efficiency.
• Is familiar with the Customer Data Platform (CDP) landscape and has experience managing data pipelines with tools such as Hightouch or ActionIQ.
• Is experienced in executing email marketing campaigns in platforms like Iterable, Klayvio or Braze, with the ability to modify HTML/CSS code.
• Is skilled in campaign reporting and analysis, with a keen eye for insights, learnings, and opportunities for continuous improvement.
• Is experienced in documenting campaigns and processes, with a strategic approach to improving lead scoring, routing, email deliverability, and automation rules.
• Has proven experience in driving change management to support the adoption of new tools.
• Embodies our EAGER values: Is ethical, adaptable, gritty, empathetic, and remarkable.
• Inspired by our MOVE principles: Moves fast and learns faster; obsesses about creating customer value; values impact over activity; and embraces healthy disagreement rooted in trust.
• Is willing to meet in person for scheduled team collaboration weeks, traveling as necessary to the hub where the team is based.

Compensation and Benefits

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more: 

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching 
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and unlimited sick days 
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. In Canada, all locations where we support employment are considered “Zone 1”.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. 

For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information. 

We encourage you to apply

At Grammarly, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

The Growth Operations Manager will be responsible for optimizing our marketing operations to ensure efficient and effective campaign execution, lead management, and performance measurement. This role requires a deep understanding of marketing automation platforms, data management, and process optimization. The ideal candidate will have extensive experience with HubSpot, LeanData, Salesforce, and Outreach, and will be a strategic thinker with strong analytical skills.

Key Responsibilities:

Marketing Operations Management

• Develop and implement marketing operations strategies that align with the company's overall marketing goals and objectives.
• Oversee the configuration, integration, and maintenance of marketing technology stack, including HubSpot, LeanData, Salesforce, and Outreach.
• Ensure data integrity and accuracy across all marketing systems and databases.
• Manage lead management processes, including lead scoring, routing, and nurturing.
• Monitor and report on the performance of marketing campaigns and initiatives, providing insights and recommendations for improvement.

Campaign Execution and Optimization

• Collaborate with the marketing team to plan, execute, and optimize multi-channel marketing campaigns.
• Execute email marketing campaigns, including segmentation, personalization, A/B testing, and performance analysis.
• Implement and maintain marketing automation workflows to streamline campaign execution and improve efficiency.
• Analyze campaign performance data to identify trends, insights, and opportunities for optimization.

Qualifications:

Education and Experience

• Bachelor's degree in Marketing, Business, or a related field; MBA is a plus.
• 4+ years of experience in marketing operations or a related role, preferably in a B2B environment.
• Proven experience with HubSpot, LeanData, Salesforce, and Outreach.

Skills and Competencies

• Strong analytical skills with the ability to interpret data and generate actionable insights.
• Excellent project management skills with the ability to manage multiple projects and priorities simultaneously.
• Proficient in marketing automation and CRM platforms.
• Exceptional attention to detail and commitment to data integrity.
• Strong communication and collaboration skills, with the ability to work effectively across teams and departments.
• Ability to think strategically and drive process improvements.

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $101,000 - $157,080. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-MS1   #LI-Remote

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.
Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. 

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

The marketing team is seeking a Marketing Operations Manager to be an essential part of helping to build the foundation for the marketing team to scale for future growth. The Marketing Operations Manager will report into the Director, Marketing Operations & Analytics, and will support in all things related to marketing technology, lead management, reporting, optimization and process improvement. This is an exciting opportunity for someone who loves marketing and technology, allowing them to work in a robust tech stack, including Hubspot, 6sense, Goldcast, Chilipiper, Clearbit, and more to support the marketing team’s campaigns and programs. The ideal candidate is a self-starter who is data-oriented, loves working in marketing technology, and thrives on creating processes to make everyone’s lives easier. 

What you’ll do:

• Manage the day-to-day operations of our marketing automation platform, Hubspot, and assist with integrations across our marketing tech stack 
• Support the marketing team’s campaigns end-to-end, including the creation of email campaigns, uploading post-event lists, and partnering cross-functionally for sales outreach
• Analyze data and provide insights to the marketing team to optimize campaigns and programs 
• Create process improvements to help the team scale for the future 

If you have some or all of the following, please apply:

• 5+ years of experience working in B2B Marketing, with a strong marketing operations background 
• Strong/expert experience working with Hubspot 
• Experience working with an array of marketing technology, including 6sense, Goldcast, Chilipiper, Clearbit, and Full Circle, and experience with integrations 
• Strong understanding of email best practices, including global privacy policies and experience building out processes to support legal requirements 
• Experience working cross-functionally to create processes that help the marketing team scale 
• Understanding of data and how to analyze it and share results to help the team improve campaigns and programs

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks 
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $109,300 – $174,200.

If you live in New York, the base salary range for this role is: 
$116,150 – $174,200: New York City
$109,300 – $164,000: Nassau, Newburgh, Albany, Buffalo, Rochester, Syracuse

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with ourApplicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out tosupport@betterup.co

#LI-Remote

The Role

We’re looking for a Marketing Tech & Ops expert to optimize our marketing infrastructure and drive data-driven insights for accelerated growth. You'll own our Marketo instance, collaborate across the organization, and transform campaign data into actionable strategies that power our revenue engine. This is a chance to leave your mark on a scaling company on a path to profitability/IPO by refining our execution, reporting, and overall marketing operations efficiency.

We believe in building a diverse and inclusive team to support our mission of mental well-being. If this role excites you, please apply!

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Campaign Execution: Collaborate within the Demand Gen team to build and launch seamless marketing programs across email, webinars, events, videos, website chat, Pathfactory, and paid media
• Own Marketo: Maintain our instance, identify improvements, and ensure optimal performance to support a robust campaign calendar
• Drive Data-Backed Insights: Monitor, analyze, and report on marketing campaign effectiveness, tying results directly to business objectives
• Optimize Lead Flow: Maintain our attribution model, enhance our ABM account scoring/routing, and help boost pipeline conversion rates
• Report on Impact: Deliver regular KPI reports and translate marketing data into insights for decision-makers
• Collaborate for Success: Partner with RevOps, Sales, Partnerships, and Analytics to streamline processes, identify growth opportunities, and complete system integrations
• Creative Problem-Solving Skills:There are many ways to approach a problem, and we’ll expect you to choose the one that’s most likely to get a favorable outcome
• Champion Data Integrity: Uphold database quality standards and implement best practices across our MarTech stack

Who You Are

• Marketo & SaaS Expert: 3+ years in enterprise/SaaS marketing, with at least 2+ years of hands-on Marketo/Hubspot experience; must have performed as a Marketo system owner within an organization
• Systems Thinker: Salesforce expert, comfortable with SFDC integrations and analyzing data across the MarTech stack to define metrics
• Process-Driven Optimizer: Passionate about operational excellence, change management, and building best-in-class frameworks
• Data Translator: Can analyze campaign results and provide clear strategic and tactical recommendations to drive action
• Adaptable Team Player: Thrive in fast-paced environments, manage multiple projects, and effectively collaborate remotely; self-starter with the ability to work individually and cross-functionally
• Growth Mindset: Eager to learn, adapt, and make a tangible impact on our scaling operations

Bonus Points

• Experience inheriting a Marketo instance and successfully enhancing it
• Experience with Looker/Tableau, Demandbase, Outreach, data appending tools (Apollo, Zoominfo, Clearbit), Pathfactory, Qualified, or Vidyard
• Startup experience

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

What this job can offer you

• Lead Remote’s marketing technical setups which includes campaign building, workflow automation, data segmentation, form implementation, vendor ownership, integration etc.
• Management and ownership of marketing automation tools (HubSpot, Salesforce, Beamer, Appcues, Airmeet, Qualified, LeanData etc.) to increase the value and awareness of Remote’s products and to drive increases in adoption/activation
• Maintain critical data list and clearly understand how to best leverage prospect, customer, and employee data through customer’s lifecycle marketing
  • Cleansing, enriching, and uploading prospect lists from various marketing initiatives (ie. events, webinars, third-party acquisition, etc.)
  • Drive and maintain process documentation and trainings across the growth department
• Build strong relationship with wider Remote’s department and leverage revenue operations tools (LeanData, Outreach, Zoominfo, Crunchbase, etc.) to support cross-functional automations, lead routing and engagement
  • Troubleshoot and solve complex technical issues between Salesforce and HubSpot
  • Review and optimize lead flow/assignment processes to reduce complexity
  • Ensures that the Marketing tools are configured in a way to deliver/support our Marketing channel activities and co-exist with cross-functional tools (non conflict and non-duplicative)
  • Manage data mapping between the Remote platform and Hubspot/Salesforce
• Comprehensively understand business objectives and cross-functional team goals and translate these into optimized processes for campaign planning, data segmentation, and performance measurement

What you bring

• Must experience in Salesforce, HubSpot, LeanData
• 5+ experience in Marketing automation or operations field
• Experience in Email Marketing, Outreach, Product notifications
• Experience in lead enrichment, funnel building and automated workflows
• Demonstrated strength in collaborating with cross-functional team, understanding technical concepts, guiding strategy, and delivering positive results for stakeholders.

Practicals

• You'll report to: Senior Director of Performance Marketing
• Team: Marketing 
• Location: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify; East Coast USA or EMEA. 
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equitypayalong with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is $40,650 USD to $137,150 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with team member(s)
4. Prior employment verification check 

#LI-DNP