Technical Support Remote Jobs

9 Results

SureDone is hiring a Remote SaaS Software Technical Support and Customer Care

Job Description

Does this describe you?

  • I like solving logic problems.
  • I like talking to people and helping them out.
  • I like working on a lot of different things at the same time.
  • I like figuring computer problems out.
  • I like playing with different computer programs.
  • I like responsibility.
  • Friendly. Confident. Curious. Articulate. Resilient.

We’re a lean software company (in other words, you'll have to like being part of a very small team) with offices in Schenectady and New York City. We’re looking for new team members with a great spirit and who enjoy playing with technology who want to help our customers solve problems with their use of our platform.

As a SaaS Customer Support Specialist, you’ll be on the company’s frontline and will be focused on quickly and effectively (and happily!) solving customer issues with our web based software application, or escalating them to others in the company.

You’ll need:

  • Great phone skills, in addition to excellent writing skills - not just grammar and spelling, but also the ability to communicate technical issues to customers in a way they'll understand.
  • A good familiarity with how to use Microsoft Excel.
  • To have a like for online software.
  • Good troubleshooting skills since you’ll be working to diagnose customer problems, obtain results and then provide solutions.
  • Great searching skills with Google and knowledgebases since these will be your friends.
  • Able to balance and prioritize lots of different tasks since you’ll often be busy with multiple problems at the same time.

Also, we’d love to find people who have done customer support before, have sold products on Amazon or eBay, and have worked in (or used) e-commerce products like Bigcommerce, Shopify, ShipStation, SKUVault or other similar software. Also, getting technical, skills with HTML, CSS and the ability to read through an JSON or XML file should be highlighted. If you don’t have any of these skills (other than Excel and a positive personality), don’t worry - we’ll train you on these as well as our platform.

In a cover letter, tell us how you meet the five principles mentioned above (being friendly, confident, curious, articulate and resilient). Even better, send us a video of you talking about these values and how you excel at them!

Qualifications

Skills

  • Effective time management
  • Excellent communication skills
  • Good listening skills
  • Service Orientation
  • Ability to show empathy under all circumstances
  • Ability to work independently
  • Excellent grammar and spelling
  • Ability to learn quickly

See more jobs at SureDone

Apply for this job

+30d

Technical Support Operator - Remote

KnownHostRemote
Mid LevelFull TimewordpressdrupalmagentorubyMySQLlinuxpythonPHP

KnownHost is hiring a Remote Technical Support Operator - Remote

Technical Support Operator - Remote - KnownHost - Career PageExcellent written English. Technical Support Operators currently primarily provide support over email, but may occasionally be asked to pitc

See more jobs at KnownHost

Apply for this job

+30d

Tier 1 Technical Support

HostPapaRemote
SalesFull TimewordpressDesign

HostPapa is hiring a Remote Tier 1 Technical Support

Tier 1 Technical Support - HostPapa - Career Page

See more jobs at HostPapa

Apply for this job

+30d

Technical Support Associate, EMEA

WebflowEMEA Remote
Full TimeWebflowjiraDesignc++css

Webflow is hiring a Remote Technical Support Associate, EMEA

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

We’re looking for a Technical Support Associate to help empower our customers to do their best work and make Webflow the best product possible. This individual will be working Weekends (Wednesday-Sunday).

About the role 

  • Location: United Kingdom or Ireland
  • Required shift: Weekends (Wednesday-Sunday)
  • Full Time, Permanent
  • The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
    • United Kingdom:
      • Zone 1: GBP 38,800 - 48,100
      • Zone 2: GBP 34,900 - 43,300
    • Ireland: EUR 45,000 - 55,800 
  • Reportingto the Manager, Customer Support

As a Technical Support Associate, you’ll...

  • Provide consistently high-quality customer experiences for all Webflow customers 
  • Help customers in support queues using applications including but not limited to Zendesk and Jira
  • File bugs, troubleshoot product issues, and collaborate with the team to provide an excellent customer experience
  • Advocate for our customers and work closely with your team and manager to find areas of improvement within our product and services.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

Requirements:

  • Ability to work a Wednesday - Sunday schedule
  • Understanding of HTML, CSS, DNS or web development/design using tools like Webflow
  • Have demonstrated written and verbal communication skills in the English language

You’ll thrive as a Technical Support Associate if you:

  • Have demonstrated experience with providing high-touch customer support over email, phones and live chat in SAAS or technical customer service 
  • Possess a deep understanding of Webflow products or have experience with other web design tools or platforms
  • Exhibit analytical reasoning and critical thinking skills for technical troubleshooting 
  • Have the ability to learn new digital tools quickly
  • Work autonomously, creatively, and kindly with your teammates while empowering and supporting those around you
  • Practice radical candor with your colleagues to communicate clearly. You can start from the common ground as a great listener and work towards creative solutions with others
  • Advocate for others – including customers and colleagues – and you want to build a career in customer support!

Our Core Behaviors:

  • Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
  • Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
  • Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
  • Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

  • Equity ownership (RSUs) in a growing, privately-owned company
  • 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
  • Depending on location, 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
  • Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
  • Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
  • Monthly stipends to support health and wellness, smart work, and professional growth
  • Professional career coaching, internal learning & development programs
  • 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
  • Discounted Pet Insurance offering (US only)
  • Commuter benefits for in-office employees

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please reviewWebflow’s Applicant Privacy Notice

 

See more jobs at Webflow

Apply for this job

+30d

Technical Support Part-Time

Kata.aiSouth Jakarta, Indonesia, Remote
DevOPSsqlapijavascript

Kata.ai is hiring a Remote Technical Support Part-Time

Job Description

  • Provide technical support for platform-related issues, including troubleshooting, diagnosing, and resolving problems including account setup and configuration in a timely manner.
  • Monitor the performance and availability of platforms, systems, and applications to ensure optimal operation and minimal downtime.
  • Communicate with clients through a series of actions, either via phone, email, chat, or conference call, until they’ve solved a technical issue.
  • Properly escalate unresolved issues to appropriate internal teams (e.g. Software Engineers, DevOps Engineers).
  • Refer to internal database or external resources to provide accurate tech solutions.
  • Prioritize and manage several open issues at one time.
  • You will work on a 2-shift system.

Qualifications

  • Fresh graduates are welcome.
  • Basic understanding of computer systems, networks, and databases.
  • Strong problem-solving and communication skills.
  • Capable of providing step-by-step technical assistance, both written and verbal.
  • Familiarity with API testing tools (e.g., Postman), Monitoring tools (e.g., Grafana), Remote Desktop Applications and Helpdesk Platform (e.g., Freshdesk).
  • Basic understanding of SQL queries and JavaScript programming.

See more jobs at Kata.ai

Apply for this job

+30d

Tier 1 Technical Support Agent

ZipdevMexico City,Mexico, Remote

Zipdev is hiring a Remote Tier 1 Technical Support Agent

As a tech-savvy Technical Support Agent, you will work with our clients to ensure successful usage of our products and services, including industry-leading Learning Management System, as well as managed virtual events. Our Technical Support Agent’s achieve this through understanding our various web-based platforms and relying on their technical knowledge and ability to troubleshoot a wide array of inquiries on a daily basis, from clearing the cache in a browser to identifying audio issues. Our main goal is ensuring both end-users and admins understand we are there for them to solve their queries. This role will assist with our Level 1 inquiries and will collaborate with other technical teams to ensure a quick resolution for both learners and client admins.

As a member of the Client Experience team, you will be the first point of contact for an individual requesting technical assistance. Support includes servicing Client admins and platform end-users/learners. The client experience you deliver will make you a critical player in driving long-term client success and demonstrating the value of our partnership. You will work cross-functionally with multiple internal teams to develop a keen understanding of customers’ unique business needs and challenges, and proactively work to continuously improve the customer experience with enhanced knowledge and clear lines of escalation.

Schedule

Although you will have a set default schedule of 8AM – 5PM Pacific Time, some flexibility is required. We have clients from all over the world and support for live events outside of normal local business hours is needed at times. We are looking to expand our coverage so a willingness to work nights and/or weekends is appreciated.

Responsibilities

  • Provide technical support via phone or tickets assisting platform end-users and admins with majority of our client base falling in the association industry as well as for profit education businesses
  • Troubleshoot technical hardware and software issues involving internet connectivity, browser requirements, accessing webinars and live streams, and more
  • Embrace a collaborative work environment where we are able to interact with other teams to continuously enhance our knowledge of our platform and service offerings 
  • Strive to  increase the rate and speed of ticket resolution
  • Track cases in ticketing system with appropriate and accurate information
  • Escalate inquires when necessary to Tier 2 & Tier 3 team members, with clear and detailed notes to ensure fast resolution 
  • Openness and comfort to telephone conversations with end users, as well as admins
  • Stay current with platform/system information, changes, and updates
  • Triage customer issues, debug, and find workarounds if possible
  • Improve the Blue Sky client experience through excellent customer interaction
  • Submit and comment on bug reports and feature requests based on customer interactions
  • Maintain high ticket performance and satisfaction
  • Participate in the rotation to provide off-hour support
  • 1 to 3 years of experience in customer support (Preferred experience: SaaS solution)
  • Versatility with technology and workflows, should have a high level of computer fluency
  • Affinity for (and experience with) providing customer support and making customers happy
  • Enjoy solving many small problems per day
  • Strong attention to detail
  • Ability to triage and resolve bugs, quickly and accurately
  • Ability to communicate complex technical topics clearly in written and spoken English with customers via tickets, calls, and chat
  • Experience with support platforms (ex. Freshdesk, Zendesk, etc.) preferred
  • Working knowledge of PC and Mac operating systems and browsers
  • Currently living in Latin America
  • Excellent English communication skills

Extra Credit

  • Experience with virtual event platforms (ex. Adobe Connect, Zoom, webcasting etc.)
  • Thirst for proactively learning and testing functionality of our SaaS LMS platform to meet customers’ unique needs
  • Experience as your friend’s/family’s “go-to person” for computer help
  • Bilingual (English and Spanish) 
  • Work remotely Monday - Friday, 40 hours a week (no weekends)
  • Vacation: 10 business days a year
  • Holidays: 5 National Holidays a year
  • Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day)
  • Parental Leave
  • Health Care Reimbursement
  • Active Lifestyle Reimbursement
  • Quarterly Home Office Reimbursement
  • Payroll Deduction Purchase Plans
  • Longevity Bonus
  • Continuous Learning Bonus
  • Access to Training and Professional Development Platforms
  • Did we mention it's REMOTE?!!

See more jobs at Zipdev

Apply for this job

+30d

Technical Support Intern

CoreSiteDenver,Colorado,United States, Remote Hybrid
linux

CoreSite is hiring a Remote Technical Support Intern

As a member of the company’s Information Technology team, the Technical Support Intern provides a broad range of support for associated teams and end users. A primary role for the Technical Support Intern is to assist the Technical Support Specialists with various IT tasks in our Headquarters in downtown Denver to assist end users with computer, printer, phone systems, and basic support for enterprise end user needs. This role will work part time, about 20 hours per week, for a 6-month internship period.

Duties:

  • Assist team in providing support to end users.
  • Assist with computer/peripheral inventory, organization, shipping, receiving, data entry, deskside support, and other general IT tasks.
  • Assist team support internal customers who are experiencing operational, hardware, application or network connectivity problems with their computer and phone systems.
  • Assist with setting up desktop/laptops, software, and access for new hires. 
  • Assist with enhancing and updating documentation on business processes and technologies to improve end-user support.
  • Assist compliance, information security, systems, and network teams on tasks, changes, projects or other duties as assigned by Manager of Technical Support.
  • Gain exposure and baseline ability on various tools and technical controls used in day-to-day support for an enterprise IT support team on the following:
  • Tech Support: Active Directory, creating users, distribution list, and security groups, office 365 Admin, configuring IP phones, phone, imaging and deploying software, remote users support, troubleshooting hardware and software issues, information security best practices and policies, visual and audio support, ticketing system, and time management and teamwork.
  • Systems: Physical and Virtual server builds and management, storage Area Network, Windows and Linux server operating systems, virtualization, and Exposure to common corporate applications
  • Network: Network WAN routing, layer 2 switch configuration, VLAN configuration, Wireless network concepts, Network device tracking and troubleshooting, Physical network cabling

Knowledge, Skills & Abilities:

  • Able to work in-person in our downtown Denver office. This role is not a remote position.
  • Able to work 3-5 days/week in-office during normal business hours for 6-month period.
  • Team and customer service orientation focus while working well as part of a group.
  • Ability to learn and follow predefined support processes to take tasks to completion successfully. 
  • Ability to work in a fast paced, dynamic, and high achievement environment with a strong work ethic.
  • Grace under pressure and a sense of urgency that puts the customer first

Education and Experience:

  • Junior or Senior in College or trade school program required, Senior preferred.
  • Currently enrolled in trade school or college program with technology or IT focus.
  • Experience with the Microsoft products (e.g. Windows 10, Office Suite / O365, etc.) or general networking is a plus.
  • Experience with desktops, laptops, printers, and similar hardware technologies is a plus.
  • Certification are a plus (in Microsoft, Cisco, A+ or Security+, etc.).

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

Compensation:

Compensation for this role includes a base hourly between $$20 and 25 hourly. This role is also eligible for an annual bonus and equity, based upon individual and company performance.

This position is expected to be open for applications through June 23, 2024

Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!

  • First-day medical insurance through Cigna with generous premium cost coverage
  • Dental insurance through Delta Dental
  • Vision insurance through VSP
  • Telemedicine through MDLive for Cigna
  • Healthcare and dependent care flexible spending account (FSA) plans
  • Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
  • Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
  • Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
  • First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution
  • Discretionary annual bonus and equity incentive plan
  • Employee stock purchase plan (ESPP) with a 15 percent discount
  • 16 days of paid time off (PTO)
  • 11 paid company holidays and additional floating holidays
  • School visitation and elder care paid time off
  • Parental leave, adoption and surrogacy benefits, and family planning/fertility support
  • Wellness reimbursement program & wellness incentive program
  • Free parking or a company contribution toward a public transit pass
  • Education reimbursement and student loan debt assistance program
  • Employee assistance program, childcare resources, personal finance management support, and student loan debt assistance program
  • Pet insurance
  • Charitable matching program

Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice.

See more jobs at CoreSite

Apply for this job

Minerva Project is hiring a Remote Technical Support Agent

Title: Technical Support Agent

Reporting To: Senior Technical Account Manager

Job Type: Part time

The Role

Minerva’s Technical Support team aims to deliver a world-class support experience, ensuring that partners are able to teach effectively and with minimal disruption on Forum, Minerva’s full active learning platform. Support is provided during and outside of class, including assisting users – instructors and students – with resolutions to technical issues; answering questions about the platform; documenting bugs and solutions; and escalating technical issues to Product Engineers as needed.

The Technical Support Associate will play a critical role in addressing higher-order tasks on the team in addition to providing frontline support for live classes. Responsibilities include but are not limited to:

  • Observing live classes on Minerva’s platform
  • Writing technical reports summarizing technical issues and resolutions
  • Responding to questions via our support chat feature, LiveChat
  • Answering Help Desk emails
  • Triaging and escalating software bugs
  • Investigating bugs and complex support questions
  • Scheduling frontline support agents for shifts

Most support interactions take place via Intercom and Front, so we are looking for someone who can interact via typing in real time with a professional but friendly and empathetic manner. The role also offers the flexibility to work from home while gaining experience at a company that is an innovative education technology leader.

Key Skills/Qualifications

  • Works well under pressure: All support agents respond in real time to incoming requests for help from both faculty and students during live classes
  • Quick learner: The Technical Support Agent is expected to learn and understand processes, solutions, and best practices from existing documentation and guide users to implement those solutions

  • Entrepreneurial perspective: We expect that the agent will identify, document, and address new tech or support issues not covered by existing documentation
  • Tech savvy: Comfortable with writing about technical specifications and systems
  • Can work in the IST or similar time zones

Personal Characteristics

  • Systematic thinker
  • Perceptive: can recognize patterns
  • Friendly, patient, and empathetic
  • Ability to effectively communicate with users across many cultures
  • Attention to detail
  • Strong communicator — written and spoken
  • Self driven and works well independently

Requirements

  • 1-2 years in a Support Agent role for a tech company
  • Fluent in English. Other languages a plus but not required
  • Familiarity with any of the following tools Intercom, Slack, Notion, Front Google Sheets, and Asana preferred
  • Bachelor’s Degree preferred

Location

  • UAE/India preferred

Compensation

  • TBD

About the Minerva Project

Founded in 2011, Minerva Project is the world's leading educational innovator, preparing exceptional, lifelong learners to address the most complex challenges of our time. Minerva's mission, to nurture critical wisdom for the sake of the world, is being pursued through its flagship university programs and select strategic partnerships. Minerva designs and delivers transformative educational programs to learners at multiple stages—from secondary school students to undergraduate and graduate degree candidates to working professionals and executive leaders.

See more jobs at Minerva Project

Apply for this job

+30d

Technical Support Associate

WebflowAPAC Remote
Full TimeWebflowjiraDesignc++css

Webflow is hiring a Remote Technical Support Associate

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

We’re looking for a Technical Support Associate to help empower our customers to do their best work and make Webflow the best product possible. Candidates can work either Weekdays (Mon -  Fri) or Weekends (Wed - Sun).

About the role 

  • Location: Australia/New Zealand
  • Required time zones: APAC (Australia/New Zealand)
  • Type: Full Time
  • The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. The base pay for this role ranges from AUD 97,300 - 105,000 for candidates based in Australia & NZD 75,000 - 86,200 for candidates based in New Zealand. The specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
  • Reportingto the Manager or Senior Manager of Customer Support
  • Application Deadline: Wednesday, March 13, 2024

As a Technical Support Associate, you’ll … 

  • Provide consistently high-quality customer experiences for all Webflow customers 
  • Help customers in support queues using applications including but not limited to Zendesk and Jira
  • File bugs, troubleshoot product issues, and collaborate with the team to provide an excellent customer experience
  • Advocate for our customers and work closely with your team and manager to find areas of improvement within our product and services.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

You’ll thrive as a Technical Support Associate if you:

  • Have demonstrated experience with providing high-touch customer support over email, phones and live chat in SAAS or technical customer service 
  • Possess a deep understanding of Webflow products or have experience with other web design tools or platforms
  • Understand HTML, CSS, DNS or have advanced understanding of Webflow
  • Exhibit analytical reasoning and critical thinking skills for technical troubleshooting 
  • Have the ability to learn new digital tools quickly
  • Work autonomously, creatively, and kindly with your teammates while empowering and supporting those around you
  • Practice radical candor with your colleagues to communicate clearly. You can start from the common ground as a great listener and work towards creative solutions with others
  • Advocate for others – including customers and colleagues – and you want to build a career in customer support!
  • Have demonstrated written and verbal communication skills in the English language

Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements.

Our Core Behaviors:

  • Obsess over customer experience.We deeply understandwhatwe’re building andwhowe’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers.
  • Move with heartfelt urgency.We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment.
  • Say the hard thing with care.Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care.
  • Make your mark.We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as ateamto get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates.

Benefits & Wellness

Webflow has partnered with Remote.com to select and offer competitive country-specific benefits packages. Due to varying local packages and requirements, benefits globally do not necessarily mirror one another, but Webflow follows the practice of selecting premium benefits and covering the cost of team members and their dependent deduction costs. Perks and incentives are offered to benefits-eligible team members and any differences would occur if there are country-specific or compliance-related regulations..

Be you, with us

At Webflow, equality is a core tenet of our culture. We arecommittedto building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, Twitter, and/or Glassdoor. 

Please note:

To join Webflow, you'll need valid work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

Protecting your privacy and the security of your data is a longstanding top priority for Webflow. Please consult our Applicant Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

See more jobs at Webflow

Apply for this job