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SureDone




SureDone is hiring a Remote Enterprise Account Executive, Outbound - E-Commerce SaaS

Job Description

Responsibilities:

  • Let's be honest - we're hiring you to FIND and CLOSE deals. If this is interesting, keep reading! If this isn't something you excel at, become great at it and then apply for the role! You should be outgoing, personable and passionate about the business you represent.
  • This is an outbound role. We're looking for you to do prospecting and identify, target, qualify and pursue e-commerce companies. 
  • You'll be targeting mid-market and enterprise sellers ($1Mil GMV+/month) + name brand manufacturers, focusing on the automotive, motorsports, powersports and marine verticals, and selling them subscriptions to our enterprise multichannel e-commerce SaaS platform starting at $5,000/month with one year or multi-year contracts.
  • You'll use a consultative approach to network, call and use various marketing techniques to build a relationship with multiple individuals and demonstrate our value through education and thought leadership.
  • Then you'll aggressively close the deals that make sense for both the customer and us. It needs to be a win-win.
  • We also expect you to build lead sharing partnerships with companies in adjacent verticals and to leverage referrals from existing customers you've closed.
  • You'll be measured on a few things - pipeline coverage, quota attainment, pushes, win/loss ratio, days to close, opportunity size, etc.
  • At times, you'll attend association meetings, trade shows or travel to meet with prospects or partners. These may be within the US or in other countries. At the trade shows you'll be helping to do everything from setting up the booth to manning it to selling to helping break it down.,
  • You'll need to maintain accurate information of your activities, next steps, probabilities, communications and more within our Salesforce CRM. 
  • While you'll be part of the overall company team, we expect you to own your entire sales process from new lead outreach to opportunity management to closing. Even though we will be managing you, we don't want to be micromanaging you. We're focused on results.
  • In a reasonable period of time, we'll expect you to be able to perform  product demonstrations for qualified leads. However, we'll always give you help from our team. But we want to know you're a fast learner.
  • We expect everyone to contribute to our sales playbook on a regular basis. Update what works and what doesn't work. Add resources, email and questions examples and more.

Qualifications

There are a few things we're looking for:

  • Strong networking and relationship building ability, high attention to detail, with a process and solution-oriented mindset, experience working in a small business, track record of meeting and exceeding your sales quota, great writing skills, great research skills, etc.
  • Demonstrated experience selling to enterprise level customers with a firm understanding of the prospecting through closing process and everything in between. Formal training in one or more sales methodologies focused on enterprise sales is preferable.
  • Experience in e-commerce - specifically with selling on marketplaces like eBay, Amazon and Walmart and/or multichannel e-commerce strongly preferred. Be sure to highlight this.
  • We're looking for strong hunters. We want someone hungry for closes, but not so hungry that they close the wrong deals. Ethics are more important than closing, but closing deals is a very close second.
  • We do a lot of work with companies in the auto/moto industry so experience in the technicalities of this industry is highly preferred.
  • Understanding of the e-commerce lifecycle and systems used by mid market and enterprise companies.
  • Understanding of the objections, and having the ability to overcome them, that brands and manufacturers may have with selling direct to consumer.
  • You have to work well well and play well with others.
  • Previous experience working with B2B SaaS would be preferred.
  • We don't care about college degrees. We do care that you have excellent writing and presentation skills.
  • There is some travel involved but it's not extensive. You may need a passport.
  • We strongly prefer people who don't take everything completely seriously. Well, except for closing. That needs to be taken completely seriously. But the rest of the stuff? We like people who enjoy life.
  • If you're looking for a 9 to 5 job, you shouldn't apply. However we also believe in quality of life and family.. so if you work too much we'll tell you to go spend time doing something else for a bit.  

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SureDone is hiring a Remote Revenue Acquisition Maestro (i.e. Outbound Enterprise Account Executive) - E-Commerce SaaS

Job Description

Who is SureDone?

SureDone's software helps e-commerce sellers mature their business by standardizing and automating repetitive, error prone and inaccurate processes. Our software allows e-commerce businesses to economically scale.

In the e-commerce business "wheel" there are many spokes - including marketplaces, websites, suppliers, internal systems and other software. Our software platform becomes the hub of your e-commerce wheel, pulling in products, inventory, pricing, orders, tracking and more from the spokes. Our software then molds, shapes, forms, processes and normalizes this data letting you manage the data from inside our platform before sending it back out to other spokes. 

And we do much of this automatically, freeing up your day so you can focus on growing your business instead of just managing it.

Responsibilities:

  • Let's be honest - we're hiring you to FIND and CLOSE deals. If this is interesting, keep reading! If this isn't something you excel at, become great at it and then apply for the role! You should be outgoing, personable and passionate about the business you represent.
  • This is an outbound role. We're looking for you to do prospecting and identify, target, qualify and pursue e-commerce companies. But don't just call your friends to make yourself look busy.
  • You'll be focusing on mid-market and enterprise sellers ($1Mil GMV+/month) + name brand manufacturers.
  • You'll use your charming personality and consultative approach to network, call and use various marketing techniques to build a relationship with these individuals and demonstrate our value through education and thought leadership.
  • Then you'll aggressively close the deals that make sense for both the customer and us. It needs to be a win-win.
  • We also expect you to build lead sharing partnerships with companies in adjacent verticals and to leverage referrals from existing customers you've closed.
  • You'll be measured on a few things - pipeline coverage, quota attainment, pushes, win/loss ratio, days to close, opportunity size, quality of the jokes you tell and memes you share, etc.
  • At times, you'll attend association meetings, trade shows or travel to meet with prospects or partners. These may be within the US or in other countries. At the trade shows you'll be helping to do everything from setting up the booth to manning it to selling to helping break it down., eating a lot, drinking a lot (if that's your thing). You won't stay at Circus Circus when in Vegas unless you really piss us off. Nothing is too good for our people! Even the CEO will get people coffee if you ask him several times.
  • We'll expect you to do things you don't like. For example, you'll need to maintain accurate information of your activities, next steps, probabilities, communications and more within our Salesforce CRM. It's not just schmoozing. You need to capture the information about your schmoozing.
  • While you'll be part of the overall company team, we expect you to own your entire sales process from new lead outreach to opportunity management to closing. Even though we will be managing you, we don't want to be micromanaging you. We're focused on results.
  • In a reasonable period of time, we'll expect you to be able to perform  product demonstrations for qualified leads. However, we'll always give you help from our team. But we want to know you're a fast learner.
  • We expect everyone to contribute to our sales playbook on a regular basis. Update what works and what doesn't work. Add resources, email and questions examples and more.

Pros:

We have a great sales playbook and will give you plenty of training on the product and market before we set you loose. We don't expect miracles to occur in your first year, but we do expect to see traction. We have money to invest into tools and marketing. You can work from anywhere - we care about results. We recognize the need for a work/life balance and encourage our team to focus on their family. Oh yeah - we'll also pay you really well.

Cons:

To some it's a con, to some it's not. We're a small business. You won't be the first or only account executive, but you won't be backed up (yet) by an SDR or a RevOps group. You'll be responsible for the full outbound sales lifecycle including identifying targets, people, contact info, research, drafting messaging and then pursuit. This is outbound so you'll need to create your own lead funnel - but we are hiring a dedicated growth marketer as we speak and you can mine our 10,000+ name Salesforce system.

Qualifications

There are a few things we're looking for:

  • All the blah blah blah stuff like strong networking and relationship building ability, high attention to detail, with a process and solution-oriented mindset, experience working in a startup environment, track record of meeting and exceeding your sales quota, great writing skills, great research skills, yada yada yada.
  • Demonstrated experience selling to enterprise level customers with a firm understanding of the prospecting through closing process and everything in between. Formal training in one or more sales methodologies focused on enterprise sales is preferable.
  • Experience in e-commerce - specifically with selling on marketplaces like eBay, Amazon and Walmart and/or multichannel e-commerce strongly preferred. Be sure to highlight this.
  • We're looking for strong hunters. We don't care about your gender, sexuality, race, religion, political leanings, how obnoxious you are or anything else (although it would be great if you have side gigs doing standup comedy since we're always looking to laugh). We want someone hungry for closes, but not so hungry that they close the wrong deals. Ethics are more important than closing, but closing deals is a very close second (although closing no deals and claiming it's for ethical reasons won't fly).
  • We do a lot of work with companies in the auto/moto industry so experience in the technicalities of this industry is highly preferred.
  • Understanding of the e-commerce lifecycle and systems used by mid market and enterprise companies.
  • Understanding of the objections, and having the ability to overcome them, that brands and manufacturers may have with selling direct to consumer.
  • You have to work well well and play well with others.
  • Previous experience working with B2B SaaS would be preferred.
  • We don't care about college degrees. We do care that you have excellent writing and presentation skills.
  • There is some travel involved but it's not extensive. You may need a passport and, um, we don't pay for first class seats but if you want to pay for your own upgrades, feel free to grab extras for us too.
  • We strongly prefer people who don't take everything completely seriously. Well, except for closing. That needs to be taken completely seriously. But the rest of the stuff? We like people who enjoy life.
  • If you're looking for a 9 to 5 job, you shouldn't apply. However we also believe in quality of life and family.. so if you work too much we'll tell you to go spend time doing something else for a bit. We can be a bit confusing at times. Deal with it.

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SureDone is hiring a Remote Growth Marketing Wizard Extraordinaire (or at least decent)

Job Description

???? Are you a marketing wizard who dreams in SEO and breathes videos? Do you believe that content is king but engagement is queen and she rules the house? If you've ever described yourself as "the Picasso of lead generation" or "the Shakespeare of email campaigns," we want you!

???? We're on the hunt for a Growth Marketer with the charm of a social media influencer, the brain of a data scientist, and the heart of a content creator. We need someone to help our SaaS company to grow faster than a meme goes viral!

Qualifications

Your Challenges, Should You Choose to Accept:

  • Craft Lead Generation Campaigns that attract leads like bees to honey.
  • SEO and Content Mastery: From keyword research that would put Sherlock to shame to content creation that makes Hemingway look verbose.
  • Outreach Marketing: If you can network in online forums without sounding like a bot, and your emails make people click 'read more' instead of 'delete,' you're in.
  • Social Media Dominance: Lead a strategy that makes our brand the talk of the town across every platform. Bonus points if you can TikTok dance or meme our way into people's hearts.
  • Analysis and Optimization: Dive into analytics like you just found an oasis in the middle of the desert, and tweak campaigns for maximum ROI.
  • Tech Savvy: Salesforce, Google Analytics, Ortto, SEMRush, and a toolbelt of digital magic at your disposal.
  • Continuous Improvement: Always be leveling up, because stagnation is only cool in ponds.

Skills to Pay the Bills:

  • Technology Whisperer: From CRM to AI, you're the one who makes the machines sing.
  • Data Detective: Analyze trends and data like it's a mystery novel, and you're the hero.
  • Creative Genius: Your ideas are so outside the box, they're in another dimension (yeah  - that's truly cheesy)
  • Word Wizard: Your writing captivates, persuades, and sells — sometimes all in one sentence. And you know how to make AI do it (kind of like we had help writing this job ad).
  • Time Management Guru: You juggle tasks like a circus performer, with the grace of a swan.
  • Oratory Champion: Speak with such conviction, even skeptics will follow your lead.
  • Multitasking Master: Handle multiple projects like a professional plate-spinner.
  • Decision-Maker: Make tough calls with the wisdom of a thousand Yodas.
  • Learning Machine: Absorb information like a sponge in the ocean of knowledge.

Why Join Us?

Apart from joining a team that thrives on witty banter and innovative ideas as much as plants need sunlight, you'll be in a place where your growth is our priority—both personally and professionally. We don't expect you to know everything on day one; in fact, we admire the courage to admit "I don't know, but I'll figure it out." If you're ready to learn, adapt, and lead in an environment that's as dynamic as the internet itself, we're ready for you.

Ready to rocket your career to the next level with us? Apply now and show us you're the growth marketer we've been searching for!

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SureDone is hiring a Remote Software (SaaS) Sales - Auto/Moto/Power Aftermarket - E-Commerce

Job Description

*** THIS IS A REMOTE/TELECOMMUTING POSITION ***

SUPER IMPORTANT: We require every applicant to create a video as part of their application. Don't just click on "Submit". Sell us on who you are. More information is below.

The Quick and Dirty!

It's simple. SureDone is a leading SaaS E-Commerce Channel Management platform with a focus on the auto/moto/powersports/marine parts and accessories/aftermarket vertical. We don't have enough customers. You're going to help us find them. We're looking for a sales rockstar who likes the color green (you know - like the color of money). You'll find us new mid market customers who are the right fit for our solution (and then hopefully get them to buy our software - kind of the point?). The twist? We're looking for someone with solid experience selling to or who has been part of the automotive, motorsports and/or powersports parts and accessories industry.

We think the right person for this role should be:

  • An aggressive hunter with a consultative sales approach.
  • Someone who enjoys all parts of the sales cycle (prospecting/research, cold contacts, nurturing, negotiating and - most importantly - closing).
  • Someone who abhors rejection and revels in getting that one, great, awesome, amazing response from a prospect.
  • A person who is good at helping companies find ways to grow (while preferably using our software - have we mentioned that yet?)
  • Someone who qualifies prospects well. We're looking for long term relationships, not here today gone tomorrow closes. We're also pretty sure a dry cleaner doesn't need our software (not that we don't love dry cleaners).
  • A person who likes working in small businesses and being held accountable for process and results, not hours worked or calls made. (yeah, we know.. everyone would prefer a job where's NO accountability)

Responsibilities:

  • Let's be honest - we're hiring you to FIND and CLOSE deals. If this is interesting, keep reading! If this isn't something you excel at, become great at it and then apply for the role! You should be outgoing, personable and passionate about the business you represent.
  • This is an outbound role. While you'll eventually be able to mine our CRM for old leads, we're looking for you to do prospecting and identify, target, qualify and pursue e-commerce companies. You'll Identify target companies through online research (for example, finding companies actively selling on eBay Motors or participating in SEMA or AAPEX).
  • You'll then use your charming personality and consultative approach to network, call and use various marketing techniques to build a relationship with these individuals and demonstrate our value.
  • Then you'll aggressively close the deals that make sense for both the customer and us. It needs to be a win-win. We're not talking "Show up at their house and camp on their front lawn" aggressive, but somewhere between not ever calling them again and, well, showing up at their house. Note we said BETWEEN.
  • You'll be measured on a few things - quota attainment, pushes, pipeline, win/loss ratio, days to close, opportunity size, shoe size, etc.
  • At times, you'll attend association meetings, trade shows or travel to meet with prospects or partners. These may be within the US or in other countries. At the trade shows you'll be helping to do everything from setting up the booth to manning it to selling to helping break it down. Nothing is too good for our people! Even the CEO will get people coffee (or scotch).
  • We'll expect you to do things you don't like. For example, you'll need to maintain accurate information of your activities, next steps, probabilities, communications and more within our Salesforce CRM. It's not just schmoozing. You need to capture the information about your schmoozing.
  • While you'll be part of the overall company team, we expect you to own your entire sales process from new lead outreach to opportunity management to closing. Even though we will be managing you, we don't want to be micromanaging you. We're focused on results, not on the number of activities.
  • Eventually we'll expect you to be able to perform  product demonstrations for qualified leads. In the meantime, we'll give you help from our team. But we want to know you're a fast learner.
  • We expect everyone to contribute to our sales playbook on a regular basis. Update what works and what doesn't work. Add resources, email and question examples, funny cartoons and more.

The Infamous Video

If you'd like to consider the role, part of our process is to have candidates send us a video (private/unpublished upload to Youtube or similar) that showcases what an amazing person you are. Don't make up a personality. Put the one you have front and center.

We'd love to hear answers to the following questions and the video should be no longer than 10 minutes. If you have any questions first, please feel free to email us. But.. no video, no moving forward.

  1. Intro yourself
  2. What makes you a great account exec?
  3. Describe your sales techniques/process.
  4. Describe how you prospect.
  5. What other business aspects are you GREAT at?
  6. Sell us on yourself.
  7. What objections do you think we'd have to hiring you and how would you respond to them?
  8. What do you want for compensation? Why are you worth this?

Qualifications

  • 5+ years of Account Executive experience.
  • 2+ years of Account Executive experience in the Auto/Moto/Motorsports vertical or in Auto/Moto/Motorsports E-Commerce.
  • SaaS/Software sales experience a plus!
  • All the blah blah blah stuff like strong networking and relationship building ability, high attention to detail, with a process and solution-oriented mindset, experience working in a startup environment, track record of meeting and exceeding your sales quota, great writing skills, great research skills, yada yada yada.
  • We're looking for strong hunters. We don't care about your gender, sexuality, race, religion, political leanings, how obnoxious you are or anything else. We want someone hungry for closes, but not so hungry that they close the wrong deals. Ethics are more important than closing, but closing deals is a very close second (although closing no deals and claiming it's for ethical reasons won't fly).
  • You have to work well well and play well with others.
  • We don't care about college degrees. We do care that you have excellent writing and presentation skills.
  • There is some travel involved but it's not extensive. You'll need a passport and, um, we don't pay for first class seats but if you want to pay for your own upgrades, feel free to grab extras for us too.
  • We strongly prefer people who don't take everything completely seriously. Well, except for closing. That needs to be taken completely seriously. But the rest of the stuff? We like people who enjoy life.
  • If you're looking for a 9 to 5 job, you shouldn't apply. However we also believe in quality of life and family.. so if you work too much we'll tell you to go spend time doing something else for a bit.

See more jobs at SureDone

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SureDone is hiring a Remote SaaS E-Commerce Account Executive (B2B) (Remote)

Job Description

As a SaaS E-Commerce B2B Account Executive, you will be responsible for owning, managing, and driving the full sales process from the first contact through closing new sales. The position requires strong prospecting, effective communication, presentation and closing skills.

SUPER IMPORTANT: We require every applicant to create a video as part of their application. Don't just click on "Submit". Sell us on who you are. Not including a video with your application? That says you don't pay attention to details. More information is below.

Responsibilities:

  • Let's be honest - we're hiring you to FIND and CLOSE deals. If this is interesting, keep reading! If this isn't something you excel at, become great at it and then apply for the role! You should be outgoing, personable and passionate about the business you represent.
     
  • This is an outbound role. While you'll eventually be able to mine our CRM for old leads, we're looking for you to do prospecting and identify, target, qualify and pursue e-commerce companies.
     
  • You'll then use your charming personality and consultative approach to network, call and use various marketing techniques to build a relationship with these individuals and demonstrate our value.
     
  • Then you'll aggressively close the deals that make sense for both the customer and us. It needs to be a win-win.
     
  • You'll be measured on a few things - quota attainment, pushes, pipeline, win/loss ratio, days to close, opportunity size, etc.
     
  • At times, you'll attend association meetings, trade shows or travel to meet with prospects or partners. These may be within the US or in other countries. At the trade shows you'll be helping to do everything from setting up the booth to manning it to selling to helping break it down. Nothing is too good for our people! Even the CEO will get people coffee.
     
  • We'll expect you to do things you don't like. For example, you'll need to maintain accurate information of your activities, next steps, probabilities, communications and more within our Salesforce CRM. It's not just schmoozing. You need to capture the information about your schmoozing.
     
  • While you'll be part of the overall company team, we expect you to own your entire sales process from new lead outreach to opportunity management to closing. Even though we will be managing you, we don't want to be micromanaging you. We're focused on results, not on the number of activities.
     
  • Eventually we'll expect you to be able to perform  product demonstrations for qualified leads. In the meantime, we'll give you help from our team. But we want to know you're a fast learner.
     
  • We expect everyone to contribute to our sales playbook on a regular basis. Update what works and what doesn't work. Add resources, email and questions examples and more.

 

VIDEO INFORMATION:

If you'd like to consider the role, part of our process is to have candidates send us a video (private/unpublished upload to Youtube or similar) that showcases what an amazing person you are. Don't make up a personality. Put the one you have front and center.

We'd love to hear answers to the following questions and the video should be no longer than 10 minutes. If you have any questions first, please feel free to email us. But.. no video, no moving forward.

  • Intro yourself
  • What makes you a great account exec?
  • Describe your sales techniques/process.
  • Describe how you prospect.
  • What other business aspects are you GREAT at?
  • Sell us on yourself.
  • What objections do you think we'd have to hiring you and how would you respond to them?

Qualifications

There are a few things we're looking for:

  • All the blah blah blah stuff like strong networking and relationship building ability, high attention to detail, with a process and solution-oriented mindset, experience working in a startup environment, track record of meeting and exceeding your sales quota, great writing skills, great research skills, yada yada yada.
     
  • Experience in e-commerce - specifically with selling on marketplaces like eBay, Amazon and Walmart and/or multichannel e-commerce strongly preferred. Be sure to highlight this.
     
  • We're looking for strong hunters. We don't care about your gender, sexuality, race, religion, political leanings, how obnoxious you are or anything else. We want someone hungry for closes, but not so hungry that they close the wrong deals. Ethics are more important than closing, but closing deals is a very close second (although closing no deals and claiming it's for ethical reasons won't fly).
     
  • We do a lot of work with companies in the auto/moto industry so experience in the technicalities of this industry is highly preferred.
     
  • You have to work well well and play well with others.
     
  • Previous experience working with B2B SaaS would be preferred.
     
  • We don't care about college degrees. We do care that you have excellent writing and presentation skills.
     
  • There is some travel involved but it's not extensive. You'll need a passport and, um, we don't pay for first class seats but if you want to pay for your own upgrades, feel free to grab extras for us too.
     
  • We strongly prefer people who don't take everything completely seriously. Well, except for closing. That needs to be taken completely seriously. But the rest of the stuff? We like people who enjoy life.
     
  • If you're looking for a 9 to 5 job, you shouldn't apply. However we also believe in quality of life and family.. so if you work too much we'll tell you to go spend time doing something else for a bit.

See more jobs at SureDone

Apply for this job

SureDone is hiring a Remote SaaS Software Technical Support and Customer Care

Job Description

Does this describe you?

  • I like solving logic problems.
  • I like talking to people and helping them out.
  • I like working on a lot of different things at the same time.
  • I like figuring computer problems out.
  • I like playing with different computer programs.
  • I like responsibility.
  • Friendly. Confident. Curious. Articulate. Resilient.

We’re a lean software company (in other words, you'll have to like being part of a very small team) with offices in Schenectady and New York City. We’re looking for new team members with a great spirit and who enjoy playing with technology who want to help our customers solve problems with their use of our platform.

As a SaaS Customer Support Specialist, you’ll be on the company’s frontline and will be focused on quickly and effectively (and happily!) solving customer issues with our web based software application, or escalating them to others in the company.

You’ll need:

  • Great phone skills, in addition to excellent writing skills - not just grammar and spelling, but also the ability to communicate technical issues to customers in a way they'll understand.
  • A good familiarity with how to use Microsoft Excel.
  • To have a like for online software.
  • Good troubleshooting skills since you’ll be working to diagnose customer problems, obtain results and then provide solutions.
  • Great searching skills with Google and knowledgebases since these will be your friends.
  • Able to balance and prioritize lots of different tasks since you’ll often be busy with multiple problems at the same time.

Also, we’d love to find people who have done customer support before, have sold products on Amazon or eBay, and have worked in (or used) e-commerce products like Bigcommerce, Shopify, ShipStation, SKUVault or other similar software. Also, getting technical, skills with HTML, CSS and the ability to read through an JSON or XML file should be highlighted. If you don’t have any of these skills (other than Excel and a positive personality), don’t worry - we’ll train you on these as well as our platform.

In a cover letter, tell us how you meet the five principles mentioned above (being friendly, confident, curious, articulate and resilient). Even better, send us a video of you talking about these values and how you excel at them!

Qualifications

Skills

  • Effective time management
  • Excellent communication skills
  • Good listening skills
  • Service Orientation
  • Ability to show empathy under all circumstances
  • Ability to work independently
  • Excellent grammar and spelling
  • Ability to learn quickly

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