Signifyd leads the world in bringing the insights, innovation and compassion required to foster fearless commerce in a time of increasing digital threats. Working with some of the industry’s most recognizable retailers and brands, we are focused on using technology to enhance customer lifetime value and protect enterprises from fraud so they can focus on growing their business. 

We process billions in ecommerce transactions annually through our Commerce Network of thousands of merchants selling in more than 100 countries. We focus every day on harnessing machine learning and artificial intelligence in more powerful ways to maximize our customers’ revenue and their security. 

COMPANY HIGHLIGHTS: 

• Pedigreed Investors: a16z, Bain Capital, Menlo Ventures, American Express Ventures 
• Attractive Cash Position and Clean Cap Table:$205M fundraise in April 2021 
• Referenceable Customer Base:Over 10K total customers including global leaders Walmart, eBay, Samsung
• Management Team: Strong, veteran management team with strong DNA in the payments, e-commerce, fraud space.  Co-founders are x-PayPal. 

ROLE AND RESPONSIBILITY 

As the Head of Enterprise Customer Success at Signifyd, you and your team will be responsible for our largest segment in the world, our Enterprise North America retailers. In your portfolio, you will be explicitly accountable to two of the company’s top-level KPIs, net revenue retention and product attachment rate. To achieve this, you must be an advisor that leads with data-driven value propositions, but who can also earn the complete trust of a myriad of client personas (executives, finance, risk, payments, operations) while navigating eight-figure deals with Signifyd executive sponsorship. You are the internal and public-facing voice of an incredibly diverse set of stakeholders, while leveraging data and business vision to partner with finance, corporate development, marketing and product teams to plan for future growth. You desire to be the leader of Signifyd's customer success professionals, shepherding our customers and increasing the lifetime value they receive from our products and services as they progress from onboarding through renewal, upsell, and advocacy. You are excited to help scale and mentor a team of ecommerce, risk, and payments consultants and ensure we provide best-in-class partnership for retailers and financial institutions that collectively process hundreds of billions of dollars annually.

Our ideal candidate has a proven track record of leading a high-functioning team responsible for revenue retention and growth at a technology company (ideally) servicing the eCommerce or payments verticals, a passion for mentorship, coaching and data-driven scalability, and an unwavering commitment to providing exceptional customer service.

KEY OBJECTIVES & DELIVERABLES 

• Ownership and delivery of top-level company KPIs, including net revenue retention, NPS and product attachment rate; strategic development and execution towards novel KPIs as Signifyd grows
• Manage a team of high-performing people managers (and their teams of individual contributors) with portfolios of clients ranging in online sales of $75m-$5B in GMV, while providing regular coaching, guidance, and feedback to identify and close new opportunities within the existing customer base to drive consistent, repeatable achievement of revenue targets through disciplined pipeline and upsell, cross-sell, and referral process management
• Develop and foster relationships with executive sponsors at our strategic clients to identify and close new opportunities to achieve upsell/cross-sell quotas, increase customer satisfaction and influence our product roadmap, focusing on how Signifyd can better align our offerings to our client’s long-term goals and strategies
• Serve as an consultative expert and trusted resource on Signifyd’s offerings in the marketplace and value proposition, as well as on competing and adjacent offerings
• Strategize, design and execute cross-functional best practices to increase Signifyd’s value proposition throughout the customer lifecycle and brand experience, identifying opportunities to increase our level of effectiveness within accounts to drive increased contract value and maintain Signifyd’s industry-leading retention rates
• Collaborate with product, marketing and operations stakeholders to execute on rigorously defined and measured experimental GTM strategies for Signifyd’s new products, define end-to-end consultative selling processes for those products, and then collaborate with marketing and sales enablement stakeholders to create, refine and distribute playbooks for use by the broader sales team
• Executive-level presence with outstanding presentation and communication skills, with ability to define and code switch between consultative selling processes for eCommerce/operations, finance, marketing and CX executive personas
• Flexibility to travel as required, 35-50% of time
• Excellent sales, risk and process management and reporting for team performance utilizing Salesforce
• Represent Signifyd at industry events

MINIMUM QUALIFICATIONS:

• Bachelor’s degree and 7+ years client-facing experience, at least 4+ years of which were in a people-management capacity, with track record of improving team performance over time and leading teams to outperform targets
• Enthusiastic and creative leader with the ability to inspire others and create work environments that encourage growth and development
• Proven ability to communicate multi-factored software and service value propositions and drive account growth for enterprise accounts (analytics, platforms, financial and/or technology solutions) with annual spend of at least eight-figures
• Passion for discovering the need for, delivering, and demonstrating multi-factored customer value while nurturing long-term professional relationships
• Distinctive problem solving and analytical skills, combined with insightful business judgment 
• Ability to code switch between technical, business and legal frameworks and translate between same vocabularies and communication styles
• Deep understanding of risk underwriting and a demonstrated ability to negotiate and close complex commercial agreements after appropriately weighing all factors to achieve customer value and protect margin structures

PREFERRED QUALIFICATIONS:

• Experience selling both software and professional services related to the card-not-present payment stack to eCommerce merchants and/or financial institutions
• Fluency with business intelligence reporting platforms (esp. Looker) and pipeline management and accuracy (e.g., Einstein)
• Experience with designing, executing and delivering on board-level growth initiatives
• 2+ years as a business advisor/consultant for enterprise clients and their executives; MBA or equivalent

REWARD PACKAGE:

• Robust cash compensation 
• An equity stake in the company 
• Solid benefits package 
• The personal reward associated with playing a leadership role in the growth of a disruptive business

#LI-Remote

Benefits in our US offices:

• Discretionary Time Off Policy (Unlimited!)
• 401K Match
• Stock Options
• Annual Performance Bonus or Commissions
• Paid Parental Leave (12 weeks)
• On-Demand Therapy for all employees & their dependents
• Dedicated learning budget through Learnerbly
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short Term and Long Term Disability Insurance
• Life Insurance
• Company Social Events
• Signifyd Swag

We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

We are seeking an accomplished and strategic VP of Growth to lead our expansion within the healthcare sector. This role will focus on driving enterprise-level growth by identifying new opportunities, building strong client relationships, and developing scalable strategies that address the unique challenges of healthcare organizations. The ideal candidate will have extensive experience in enterprise sales, particularly in healthcare systems, with a proven track record of driving customer acquisition, retention, and revenue growth.

What You’ll Do:

• Lead the growth strategy for enterprise healthcare clients, including hospitals, health systems, and other large-scale healthcare providers.
• Develop and execute initiatives to acquire, retain, and expand relationships with healthcare organizations, focusing on their specific needs and operational challenges.
• Build and foster strong, trust-based partnerships with key decision-makers, including executives, administrators, and other stakeholders within health systems.
• Spearhead efforts to close large enterprise deals, ensuring successful implementation and long-term client satisfaction.
• Partner closely with internal teams to ensure seamless integration of solutions that align with client needs and industry best practices.
• Continuously analyze market trends, client feedback, and competitive landscapes to refine growth strategies and maintain a competitive edge.
• Achieve and exceed revenue targets on a consistent basis, demonstrating measurable success in high-growth environments.
• Represent the organization at key industry events and conferences, serving as a thought leader in healthcare growth and innovation.
• Maintain and deepen relationships with existing healthcare clients, identifying opportunities to expand partnerships.
• Actively prospect and develop relationships with new health systems to drive pipeline growth.
• Collaborate with cross-functional teams to develop tailored solutions that enhance value for healthcare providers and improve patient care outcomes.
• Act as a primary liaison between healthcare clients and internal teams, ensuring alignment on objectives and delivery.
• Regular travel (up to 25%) to client sites and industry events to establish and nurture key relationships.

What We’re Looking For:

• 8+ years of experience in enterprise sales or growth leadership, preferably within healthcare or related industries.
• Proven track record of closing large-scale deals with hospitals or health systems and leading successful implementations.
• Strong understanding of the healthcare industry, including its unique challenges, compliance requirements, and operational complexities.
• Exceptional communication, negotiation, and relationship-building skills, with experience engaging with C-suite executives and other senior leaders.
• Strategic thinker with the ability to analyze data and market trends to inform growth decisions.
• Proficiency with CRM tools and other sales enablement platforms; experience with healthcare-specific software is a plus.
• Bachelor’s degree in Business, Healthcare Administration, Marketing, or a related field; advanced degree preferred.
• A passion for improving the healthcare ecosystem through innovative solutions and strategic partnerships.

The anticipated salary range for this position is $110,000.00 - $150,000.00. Equity, bonus or commission and benefits may also be provided as part of the total compensation package, depending on the position offered. If given an offer, the exact salary amount offered will ultimately depend on multiple factors, which may include the successful candidate's skills, experience, education and other qualifications as well as the candidate's location of residence.

About Us

CipherHealth is an award-winning digital patient engagement company committed to enhancing communication and coordination throughout the care continuum. Since 2009, CipherHealth has helped define the patient engagement category, delivering groundbreaking tools and superior services to help health systems deliver patient-centric, quality care that improves clinical outcomes, drives operational efficiency, and creates sustainable financial value through a full suite of communications solutions.

CipherHealth’s automated, scalable platform empowers healthcare organizations to drive meaningful conversations among patients, provider staff and caregivers, regardless of care setting, thereby achieving new standards for patient care and accelerating the digital transformation of the industry. 

Vice President of Partnerships

The Vice President of Partnerships is a key leadership role responsible for driving strategic growth initiatives, exploring and executing on partnerships to expand the company's market presence and revenue streams. This position reports directly to the Chief Growth Officer and works closely with other executive and senior team members to align partnership efforts with overall business objectives.

Responsibilities

• Design and execute a robust partnership strategy that supports the company’s growth goals
• Identify, assess, and pursue strategic partnerships with industry leaders, technology providers, and complementary businesses to expand market presence
• Lead the negotiation and structuring of partnership agreements with key stakeholders, ensuring they deliver maximum value to the organization
• Develop processes to facilitate smooth cross-functional engagement and change management, ensuring all stakeholders are informed, engaged, and empowered to leverage partnership opportunities effectively
• Define key performance indicators (KPIs) for partnership initiatives and track ROI, presenting regular updates to executive leadership on performance, impact, and improvement opportunities
• Drive alignment with executive leaders, go-to-market teams, Product, post-sale customer teams (including Customer Success, Support, and Professional Services), and other departments to develop cohesive strategies and enablement plans that support company growth and maximize market penetration through strategic partnerships
• Track and optimize partnership health, success metrics, and shared value creation, ensuring mutual benefit realization

Requirements

• Demonstrated success in developing and managing strategic partnerships with a track record of revenue and market growth
• Strong negotiation skills with experience in structuring complex partnership agreements that align with company goals
• Proven ability to work collaboratively with executive leadership and cross-functional teams to drive partnership initiatives and create integrated strategies
• Analytical mindset with expertise in measuring and optimizing partnership performance and ROI
• Excellent communication and interpersonal skills to build and maintain productive relationships with key partners and internal stakeholders

Don’t meet every single requirement?

At CipherHealth, we believe every candidate is unique and are dedicated to building an inclusive workplace. If your past experience doesn’t align with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate!

You will never be asked to conduct a text message interview, submit payment or share financial information to participate in our interview process. All emails from CipherHealth will come from "@cipherhealth.com" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from CipherHealth recruiting, forward it to careers@cipherhealth.com.

How We Invest In You

• Compensation: Base salary of 150,000 - 175,000 plus variable pay and equity
• Healthcare that begins on your first day:
  • Generous company-funding of our health, vision, and dental plans (most individual plans are of no cost to you for the monthly premium)
  • HSA/FSA plans
  • Short and Long-Term Disability
  • Life and Personal Accident Insurance
  • $40 monthly wellness stipend you can use towards any wellness, fitness, and wellbeing purchases
  • Weekly virtual yoga classes
  • Employee Assistance Program (EAP)
  • Adoption Assistance
• Retirement: 401(k) at three months of employment — with a match upon enrollment!
• Time away:
  • Discretionary PTO + 13 paid holidays
  • Parenthood: Competitive paid parental leave and flexible return to work policy
• Recognition:
  • Generous Employee Referral Program - earn cash for each employee referral that is hired
  • Yearly Cipher-versary stipend
  • Ci-Phives - receive public kudos and gift cards from peers and managers
• Culture:
  • CARE2 Values
  • Bi-Weekly All Hands Meetings
  • $30/employee monthly “Fundowment” for team bonding events
  • Employee Resource Groups such as Rainbow Room and BIPOC Group
  • Yearly donations to organizations that contribute to a more equitable world
  • Weekly Lunch & Learns and robust onboarding / training programs
  • Remote-first team: $50 per month reimbursement in your check for WFH expenses
  • You’ll receive a new Macbook laptop, other hardware, and company swag upon hire

• establish that they have received the “designated vaccine(s)“; or 
• obtain an approved exemption as an accommodation.

We are looking for an Area Vice President (second line leader) to join one of the fastest growing cloud vendors and make your mark on the industry. You will take your proven track record of new business sales and Account Management of state and local, higher education and federal accounts and sell an incredibly versatile solution that is helping people and companies around the world every day to make better-informed plans and decisions.

You will join a team of individuals who embrace and respect diverse perspectives, aren’t afraid to push boundaries and try new ideas, and are passionate about helping our customers and each other succeed. We work hard, but we also don’t wait for an excuse to have fun.

The Area Vice President (AVP) will report to our Managing Director for the Americas and will lead a team of Regional Vice Presidents and their AEs, who are responsible for our existing customers and potential customers.   The team’s role is to expand Anaplan’s footprint to existing customers and build new relationships with prospects within the Public Sector.

The ideal candidate is one who has built and led state and local, higher education sales teams, has a strong track record in the software world and supports/mentors the direct reports that make up their sales team. This person needs to be an expert at positioning business value, selling enterprise software solutions, managing complex sales cycles and building relationships with key stakeholders in large corporations. You will be able to demonstrate growing a business across the Americas, through customer acquisition and by delivering additional value to your clients. 

Your Impact

• Guide and manage the activities of the RVPs within assigned region to ensure that company revenue goals and objectives are exceeded
• Work with your counterparts in pre-sales, marketing, alliances and customer success to ensure a holistic plan for growth.
• Develop and execute on a business plan to expand business into new accounts throughout a given region
• Juggle the closing of current-quarter deals while nurturing longer-term opportunities
• Coordinating and managing weekly and monthly one-on-one and team pipeline reviews, meetings and training sessions to ensure ongoing improvement and best-practice sharing
• Managing daily and weekly activities, pipelines, forecasts and closed deals to ensure above quota results based on successful pipeline management
• Attracting, hiring, onboarding and retaining top sales talent; managing attrition
• Display a thorough understanding of business needs and revenue potential for accounts in the assigned region

Your Qualifications

• Bachelor's Degree
• SaaS experience
• Experience growing a $30M SaaS business to $100M+
• Excellent C-level communication skills
• Minimum of 10 years enterprise software sales experience successfully selling solutions at the C-level
• Rolodex of senior relationships in Public Sector institutions
• Proven leadership ability to influence, develop and empower employees to achieve objectives with a team approach
• Total comfort demonstrating SaaS/cloud-based software and discussing it with business leaders
• Strong track record of exceeding company sales quotas in a complex sales environment
• Experience in territory management and planning, at the regional and account levels
• Proven expertise with teaching, coaching and training sales methodologies
• Strong written, verbal, presentation and organizational skills required.
• Willing to travel as needed throughout the region
• Location is open to major US cities.

Preferred Skills

• Business solutions such as EPM, Supply Chain or ERP software sales experience
• History of meeting/exceeding team quotas
• Passion for a fast paced, high growth environment

At Anaplan, we are looking for a Regional Vice President of Sales to lead and drive growth across Germany.

The Regional Vice President (RVP) will report to the AVP Germany and lead a team of Enterprise Account Executives across Germany. The goal is to grow Anaplan’s presence both with existing clients and by establishing new relationships. The ideal candidate will have experience building and leading sales teams, a strong background in closing software revenue, and expertise in supporting and mentoring their direct reports. They must also excel in positioning business value, managing complex sales cycles, and cultivating relationships with key stakeholders in large organizations.

Your Impact

• Lead and guide Enterprise Account Executives to ensure company revenue goals and objectives are consistently exceeded.
• Balance closing current-quarter deals with nurturing longer-term opportunities.
• Coordinate and conduct weekly and monthly one-on-one and team pipeline reviews, meetings, and training sessions to drive ongoing improvement and best-practice sharing.
• Oversee daily and weekly activities, pipelines, forecasts, and closed deals to ensure quota-exceeding results through effective pipeline management.
• Attract, hire, onboard, and retain top sales talent while managing attrition.
• Demonstrate a thorough understanding of business needs and revenue potential for accounts in the assigned region.

Your Qualifications

• Exceptional communication skills, especially at the C-level.
• Proven leadership abilities to influence, develop, and empower team members to achieve goals through a collaborative approach.
• Experience leading a software company into new markets.
• Confidence in demonstrating SaaS/cloud-based software and engaging business leaders in discussion.
• A strong track record of exceeding sales quotas in complex sales environments.
• Expertise in territory management and planning, both regionally and at the account level.
• Demonstrated ability in teaching, mentoring, and training sales methodologies.
• Strong written, verbal, presentation, and organizational skills.
• Willingness to travel as needed within the region.

Preferred Skills

• Experience in business-led SaaS application sales.
• Expertise in value-based sales.
• Proven history of meeting or exceeding team quotas.
• Passion for a fast-paced, high-growth environment.
• Success in selling to departments such as Finance, Supply Chain, HR, Sales/Sales Operations, or Marketing.

#LI-Remote

WHO ARE WE LOOKING FOR?

Our team is growing rapidly and we are looking for a Regional Sales Vice President who has successfully sold retirement plan administration and record-keeping services in the small and emerging corporate retirement plan market. You should be able to work closely with financial advisors and strategic partners to build a sales pipeline, win retirement plans, and develop strategic relationships. You should feel as comfortable on the phone cold calling prospects as you do developing deep, meaningful relationships with financial advisors. 

As a FinTech firm, we take a different approach to sales than traditional incumbents. We believe that through strategic partnerships, a virtual sales approach, and teamwork, salespeople can command impressive plan sales volumes and become true partners to the advisors they work with. Expect to become an expert at demoing software, outlining our administrative capabilities, and how Vestwell’s technology works. The right hire is highly relationship oriented and transactional, with a passion to learn and grow.

WHAT WILL YOU BE DOING?

You will be the main driver for gaining distribution and converting retirement plans in your sales region. That’s the base-line. Your job also includes consistently providing leadership, deep expertise, and support to the rest of the team.

Day-to-day you will also be expected to:

• Identify and successfully convert strategic partnerships with RIA Aggregators, Broker/Dealers, TPAs, Payroll Providers, Banks, and other partners in your sales region
• Develop a retirement plan sales pipeline in your region through your key relationships and work with your internal to prospect for new clients - cold calling is a must
• Convert retirement plan opportunities into sales through a repeatable, scalable process in partnership with your internal sales
• Provide product demos and understand the retirement plan record-keeping, administration, and technology inside & out 
• Build a robust process to hand-off sales to Vestwell’s implementation and client success teams to create a great client experience and generate repeat business
• Manage & deliver on your plan sales and revenue targets
• Be accountable for plan sponsor revenue generation in your region

REQUIREMENTS

The Necessities

• 3-5+ years in a B2B sales, preferably in retirement, FinTech, wealth, or a similar industry
• Intimate knowledge of how retirement plan advisors build, manage, and grow their practice
• Clear understanding and ability to articulate partnerships across multiple channels
• Consistent track record managing and leading sales regions and exceeding sales targets
• Ability to carry a plan sale over the entire sales cycle from prospecting to conversion 
• Strong attention to detail and a passion for creating a top-notch selling environment and processes
• Excellent written & verbal communication skills are a must
• Experience developing and cold calling prospect lists  

The Extras

• Experience selling retirement plan record-keeping and administration is a very, very strong plus
• Previous coverage of the small and emerging corporate retirement plan market
• Strong understanding of what a record-keeper, TPA, and 3(16) administrator does 
• Any FS certifications are a plus, eg: Series 7 and 66 or a Series 65 from a registered investment advisor, CFA, etc.

The expected salary range for this position is 90-100k, plus variable. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired.