Systems Engineer

Cyber Advisors Inc, (CA) headquartered in Maple Grove, MN, is looking for an experienced Systems Engineer for our Fargo office. CA is a steadily growing IT managed services provider (MSP) business that specializes in a very high-quality, customer-focused approach to designing, managing, and maintaining our customer's IT environment. We have invested a tremendous amount of time to develop our technology, processes, and support platform. We are now adding to our team of outstanding individuals to help in our growth. Come grow with us!

You can learn more about us at https://cyberadvisors.com/

This is a full-time position- Hybrid. Working hours are Monday-Friday with occasional evenings and weekends.

ROLES + RESPONSIBILIES:

This is a full-time hybrid position in the Fargo/Moorhead area. Working hours are Monday-Friday 8AM-5PM with occasional evenings and weekends.

This role will:

• Provide primarily on-site and remote support to our clients.
• Proactively anticipate, pre-empt, diagnose, and solve hardware, network, and software problems.
• Perform regular system updates and patch management to safeguard against vulnerabilities.
• Develop and maintain knowledge of customer's specific business environment.
• Maintain documentation for system configurations, processes, and procedures.
• Require reliable transportation

TECHNICAL SKILLS:

• Strong knowledge of TCP/IP and networking fundamentals
• Strong knowledge of operating systems (Windows and macOS) and server management.
• Broad knowledge of hypervisor technologies (VMWare/Hyper-V)
• Broad knowledge of firewalls, switching and routing
• Broad knowledge of Windows Server, Active Directory, Exchange, DNS and DHCP
• Broad knowledge of MS Office 365 administration
• Broad knowledge of workstation, server and cloud backup solutions
• Experience with network security, anti-virus, and EDR/MDR solutions

QUALIFICATIONS:

• Dedication to customer satisfaction and getting it right the first time.
• Demonstrate ability to explain complex technical concepts to a non-technical audience.
• Strong trouble-shooting skills across a broad and diverse population and environment.
• Demonstrate ability to proactively look for process improvement opportunities, challenge conventional practices, and adopt new methods and best practices. Also focused on continuous self-improvement.
• Demonstrate verbal and written communication skills; ability to communicate with all levels of the organization, clearly and concisely present issues, alternatives, and recommendation(s).
• Strong technical documentation skills, ability to clearly record key information within ticketing and knowledge base systems.
• Appreciation of internal customer business, goals and objectives, strategies, and needs.
• Demonstrate ability to manage and prioritize multiple tasks, aggressive targets and deadlines.
• Demonstrate understanding of priorities and effective work procedures, self-manage work time and prioritize multiple tasks and problems.
• Passion for great customer service.
• Long-standing curiosity and love of technology.
• Proven ability to work with little or no supervision.
• High-quality, detail-oriented approach to work.
• Well-developed organizational skills.
• Reliable and punctual.
• Ability to quickly learn new technologies.
• Interest in building a long-term career position.

EDUACATION + CERTIFICATIONS:

The successful candidate will hold:

• Bachelor’s degree in Computer Science or commensurate work experience
• MD-102, AZ-104, FortiNet FCP or similar certifications
• 5+ years IT experience (MSP experience preferred)

Compensation / Benefits:

- Competitive salary depending on skills and experience.

- Vacation and PTO.

- Employer-paid Health and Dental Insurance for CA employees.

- Great opportunities for career advancement

- 401k with employer matching

- Paid time off to train for continuing education

- Disability and Life Insurance

About Cyber Advisors:

Cyber Advisors' culture is like no other. First and absolutely foremost, we believe in taking care of our employees and their families. Whether we are blowing off steam at Top Golf, gathering for a fun summer family picnic, or hosting sales –vs- engineering paintball war, we play just as hard as we work. We believe good things come to those who sweat.

Cyber Advisors Inc, (CA) headquartered in Maple Grove, MN, is looking for an experienced ROC Engineer. CA is a steadily growing IT managed services provider (MSP) business that specializes in a very high-quality, customer-focused approach to designing, managing, and maintaining our customer's IT environment. We have invested a tremendous amount of time to develop our technology, processes, and support platform. We are now adding to our team of outstanding individuals to help in our growth. Come grow with us!

You can learn more about us at https://cyberadvisors.com/

This is a full-time position- Hybrid. Working hours are Monday-Friday with occasional evenings and weekends.

ROLES + RESPONSIBILIES:

This is a full-time hybrid or remote position in the metro area of Minnesota. Working hours are Monday-Friday 8AM-5PM with occasional evenings and weekends.

This role will:

• Provide primarily remote support to our clients.
• Proactively anticipate, pre-empt, diagnose, and solve hardware, network, and software problems.
• Perform regular system updates and patch management to safeguard against vulnerabilities.
• Develop and maintain knowledge of the customer's specific business environment.
• Maintain documentation for system configurations, processes, and procedures.

TECHNICAL SKILLS:

• Strong knowledge of TCP/IP and networking fundamentals
• Strong knowledge of operating systems (Windows and macOS) and server management.
• Broad knowledge of hypervisor technologies (VMWare/Hyper-V)
• Broad knowledge of firewalls, switching and routing
• Broad knowledge of Windows Server, Active Directory, Exchange, DNS and DHCP
• Broad knowledge of MS Office 365 administration
• Broad knowledge of workstation, server and cloud backup solutions
• Experience with network security, anti-virus, and EDR/MDR solutions

QUALIFICATIONS:

• Dedication to customer satisfaction and getting it right the first time.
• Demonstrate ability to explain complex technical concepts to a non-technical audience.
• Strong trouble-shooting skills across a broad and diverse population and environment.
• Demonstrate ability to proactively look for process improvement opportunities, challenge conventional practices, and adopt new methods and best practices. Also focused on continuous self-improvement.
• Demonstrate verbal and written communication skills; ability to communicate with all levels of the organization, clearly and concisely present issues, alternatives, and recommendation(s).
• Strong technical documentation skills, ability to clearly record key information within ticketing and knowledge base systems.
• Appreciation of internal customer business, goals and objectives, strategies, and needs.
• Demonstrate ability to manage and prioritize multiple tasks, aggressive targets and deadlines.
• Demonstrate understanding of priorities and effective work procedures, self-manage work time and prioritize multiple tasks and problems.
• Passion for great customer service.
• Long-standing curiosity and love of technology.
• Proven ability to work with little or no supervision.
• High-quality, detail-oriented approach to work.
• Well-developed organizational skills.
• Reliable and punctual.
• Ability to quickly learn new technologies.
• Interest in building a long-term career position.

EDUACATION + CERTIFICATIONS:

The successful candidate will hold:

• Bachelor’s degree in Computer Science or commensurate work experience
• MD-102, AZ-104, FortiNet FCP or similar certifications
• 5+ years IT experience (MSP experience preferred)

Compensation / Benefits:

- Competitive salary depending on skills and experience.

- Vacation and PTO.

- Employer-paid Health and Dental Insurance for CA employees.

- Great opportunities for career advancement

- 401k with employer matching

- Paid time off to train for continuing education

- Disability and Life Insurance

- Bonuses eligible

About Cyber Advisors:

Cyber Advisors' culture is like no other. First and absolutely foremost, we believe in taking care of our employees and their families. Whether we are blowing off steam at Top Golf, gathering for a fun summer family picnic, or hosting sales –vs- engineering paintball war, we play just as hard as we work. We believe good things come to those who sweat.

Cyber Advisors Inc, (CA) located in Maple Grove, MN, is looking for an experienced Sr. Project Engineer - Networking. CA is a Cyber Advisors is a rapidly growing MSP and Cybersecurity Consulting firm that specializes in a very high-quality, customer-focused approach to designing, managing, and maintaining our customer's IT environment. We have invested a tremendous amount of time to develop our technology, processes, and support platform. We are now adding to our team of outstanding individuals to help in our growth. Come grow with us!

You can learn more about us at https://cyberadvisors.com/

SUMMARY:

TheSenior Project Engineer – Networking role is a experienced consulting position within the Cyber Advisors Project Team. This pre and post-sales position is customer-facing and consists of the design and delivery of business-transformation technology projects, as well as providing consulting services for projects and services. The Senior Project Engineer – Networking role is a responsible and trusted member of the customer’s technology team, relied upon to provide exceptional services and solutions that make a visible and valued contribution to customer goals.

Cyber Advisors Project Engineers deliver technical designs, implementations, and support services. These services may include projects within the following areas:

· Microsoft services: Windows 2012R2-2022, Exchange 2010-2022, SharePoint, SQL

· Local and Wide Area Networks: advanced routing, firewalls, switching, and wireless

· Security services: vulnerability assessments, penetration testing, remediation solutions

· Virtualization: VMware, Microsoft Hyper-V

· Cloud Services: Azure, Office 365, and AWS

· Storage, backup and archiving appliances and systems

· Design, deployment, upgrade, and decommission of Windows services, including Active Directory

This role is focused on networking solutions, The individual will design, lead and manage projects that may include:

· Deploying wired and wireless designs for small to mid-sized clients

· Reviewing existing infrastructure for weaknesses and making appropriate recommendations

· Participating in the construction and deployment of small to large data center and campus environments

· Deploying network monitoring tools and solutions, both for one-off testing and permanent deployments

· Documenting existing environments for existing client or for scoping

· Migration of layer 2 and 3 networking from one vendor to another

· Network security remediation projects

· Working to deploy firewalls or adjust settings for new or existing customers

TECHNICAL SKILLS:

· Solid knowledge of networking at a Network+ or greater level.

· Strong experience with Dell, HP or Cisco networking equipment.

· Working experience with firewalls such as Fortinet, Sonicwall, Watchguard, Sophos or others.

· Working knowledge of storage protocols, including fibre channel and iSCSI.

· Exposure on usage of monitoring tools services/concepts such as SNMP, SSH, WMI, Ping.

· Knowledge or experience in security aspects of network infrastructure.

· Familiarity with hypervisor platforms including Microsoft Hyper-V and VMWare ESX.

· Familiarity with firewall technologies and VPN protocols.

· Exposure to MFA technologies similar to DUO or Microsoft Azure MFA.

· Experience with the Microsoft Windows 2008 -2022 Server platform, networking, Active Directory

· Exposure to e-mail systems including Exchange 2007-2019, Office 365 Cloud & Hybrid configurations.

QUALIFICATIONS:

· Dedication to customer satisfaction and getting it right the first time.

· Demonstrate ability to lead a networking project scoping initiative from a client

· Demonstrate ability to lead a project from start to finish with multiple resources

· Demonstrate ability to explain complex technical concepts to a non-technical audience.

· Strong trouble-shooting skills across a broad and diverse population and environment.

· Demonstrate ability to proactively look for process improvement opportunities, challenge conventional practices, and adopt new methods and best practices. Also focused on continuous self-improvement.

· Demonstrate verbal and written communication skills; ability to communicate with all levels of the organization, clearly and concisely present issues, alternatives, and recommendation(s).

· Strong technical documentation skills, ability to clearly record key information within ticketing and knowledge base systems.

· Appreciation of internal customer business, goals and objectives, strategies, and needs.

· Demonstrate ability to manage and prioritize multiple tasks, aggressive targets and deadlines.

· Demonstrate understanding of priorities and effective work procedures, self-manage work time and prioritize multiple tasks and problems.

EDUACATION AND CERTIFICATIONS:

The successful candidate will hold:

· Associate Degree in Information Technology, Computer Science or Business or an equivalent level of work experience.

· Networking certifications such as:

o Cisco Certified Network Associate (CCNA)

o Cisco Certified Network Professional (CCNP)

o Network+

o Dell Networking Certification

o Fortinet Networking Certification (NSE4 or Higher, or FCP or higher)

o Sophos Networking Certification (AT80 or Higher)

o Sonicwall Networking Certification (SNSP or higher)

· A certificate in a selected networking certifications is required as well as experience. If you have not previously attained any networking certifications, you must pass the required exams within your first 90 days using self-study and on-the-job training.

WORKING CONDITIONS AND PHYSICAL EFFORT:

Being responsive to company/project emergencies and availability after-hours is part of this position. Some out-of-state travel might also be required.

Lifting IT equipment in excess of 50lbs is part of this position

Compensation / Benefits:

- Competitive salary depending on skills and experience.

- Vacation and PTO.

- Employer-paid Health and Dental Insurance for CA employees.

- Great opportunities for career advancement

- 401k with employer matching

- Paid time off to train for continuing education

- Disability and Life Insurance

- Bonuses eligible

About Cyber Advisors:

Cyber Advisors' culture is like no other. First and absolutely foremost, we believe in taking care of our employees and their families. Whether we are blowing off steam at Top Golf, gathering for a fun summer family picnic, or hosting sales –vs- engineering paintball war, we play just as hard as we work. We believe good things come to those who sweat.

Cyber Advisors Inc, (CA) located in Maple Grove, MN, is looking for an experienced Project Engineer - Networking. CA is a Cyber Advisors is a rapidly growing MSP and Cybersecurity Consulting firm that specializes in a very high-quality, customer-focused approach to designing, managing, and maintaining our customer's IT environment. We have invested a tremendous amount of time to develop our technology, processes, and support platform. We are now adding to our team of outstanding individuals to help in our growth. Come grow with us!

You can learn more about us at https://cyberadvisors.com/

SUMMARY:

The Project Engineer – Networking role is a junior to mid-level consulting position within the Cyber Advisors Project Team. This post-sales position is customer-facing and consists of the delivery of business-transformation technology projects, as well as providing consulting services for projects and services. The Project Engineer – Networking role is a responsible and trusted member of the customer’s technology team, relied upon to provide exceptional services and solutions that make a visible and valued contribution to customer goals.

Cyber Advisors Project Engineers deliver technical designs, implementations, and support services. These services may include projects within the following areas:

· Microsoft services: Windows 2012R2-2022, Exchange 2010-2022, SharePoint, SQL

· Local and Wide Area Networks: advanced routing, firewalls, switching, and wireless

· Security services: vulnerability assessments, penetration testing, remediation solutions

· Virtualization: VMware, Microsoft Hyper-V

· Cloud Services: Azure, Office 365, and AWS

· Storage, backup and archiving appliances and systems

· Design, deployment, upgrade, and decommission of Windows services, including Active Directory

This role is focused on networking solutions, The individual will be a resource on projects that may include:

· Deploying wired and wireless designs for small to mid-sized clients

· Reviewing existing infrastructure for weaknesses and making appropriate recommendations

· Participating in the construction and deployment of small to large data center and campus environments

· Deploying network monitoring tools and solutions, both for one-off testing and permanent deployments

· Documenting existing environments for existing client or for scoping

· Migration of layer 2 and 3 networking from one vendor to another

· Network security remediation projects

· Working to deploy firewalls or adjust settings for new or existing customers

TECHNICAL SKILLS:

· Solid knowledge of networking at a Network+ or greater level.

· Strong experience with Dell, HP or Cisco networking equipment.

· Working experience with firewalls such as Fortinet, Sonicwall, Watchguard, Sophos or others.

· Working knowledge of storage protocols, including fibre channel and iSCSI.

· exposure on usage of monitoring tools services/concepts such as SNMP, SSH, WMI, Ping.

· Knowledge or experience in security aspects of network infrastructure.

· Familiarity with hypervisor platforms including Microsoft Hyper-V and VMWare ESX.

· Familiarity with firewall technologies and VPN protocols.

· Experience with the Microsoft Windows 2008 -2019 Server platform, networking, Active Directory

· Exposure to MFA technologies similar to DUO or Microsoft Azure MFA.

QUALIFICATIONS:

· Dedication to customer satisfaction and getting it right the first time.

· Demonstrate ability to explain complex technical concepts to a non-technical audience.

· Strong trouble-shooting skills across a broad and diverse population and environment.

· Demonstrate ability to proactively look for process improvement opportunities, challenge conventional practices, and adopt new methods and best practices. Also focused on continuous self-improvement.

· Demonstrate verbal and written communication skills; ability to communicate with all levels of the organization, clearly and concisely present issues, alternatives, and recommendation(s).

· Strong technical documentation skills, ability to clearly record key information within ticketing and knowledge base systems.

· Appreciation of internal customer business, goals and objectives, strategies, and needs.

· Demonstrate ability to manage and prioritize multiple tasks, aggressive targets and deadlines.

· Demonstrate understanding of priorities and effective work procedures, self-manage work time and prioritize multiple tasks and problems.

EDUACATION AND CERTIFICATIONS:

The successful candidate will hold:

· Associate Degree in Information Technology, Computer Science or Business or an equivalent level of work experience.

· Networking certifications such as:

o Cisco Certified Network Associate (CCNA)

o Cisco Certified Network Professional (CCNP)

o Network+
o Dell Networking Certification

o Fortinet Networking Certification (NSE4 or Higher, or FCP or higher)

o Sophos Networking Certification (AT80 or Higher)

o Sonicwall Networking Certification (SNSP or higher)

· A certificate in a selected networking certifications is required as well as experience. If you have not previously attained any networking certifications, you must pass the required exams within your first 90 days using self-study and on-the-job training.

WORKING CONDITIONS AND PHYSICAL EFFORT:

Being responsive to company/project emergencies and availability after-hours is part of this position. Some out-of-state travel might also be required.

Lifting IT equipment in excess of 50lbs is part of this position

Compensation / Benefits:

- Competitive salary depending on skills and experience.

- Vacation and PTO.

- Employer-paid Health and Dental Insurance for CA employees.

- Great opportunities for career advancement

- 401k with employer matching

- Paid time off to train for continuing education

- Disability and Life Insurance

- Bonuses eligible

About Cyber Advisors:

Cyber Advisors' culture is like no other. First and absolutely foremost, we believe in taking care of our employees and their families. Whether we are blowing off steam at Top Golf, gathering for a fun summer family picnic, or hosting sales –vs- engineering paintball war, we play just as hard as we work. We believe good things come to those who sweat.