Job Description

Job Duties and Responsibilities:

• Maintain current clients and prospect for new customers in stamping, forging and metal forming equipment manufacture and repair.
• Develop sales forecasts and territory plans.
• Act as liaison between customers and operations.
• Develop key account growth plans.
• Prospect on target accounts through cold calling, trade shows and referrals.
• Monitor and report all activities in the company CRM.
• Collaborate with the internal support team to ensure a seamless customer experience.
• Work remotely within the Southeast area.
• Frequent Travel required to prospects, customers and trade shows.

Qualifications

Experience Required:

• Bachelor’s degree in Marketing or Business.
• Minimum of 10 years sales experience in the Stamping, Forging, Steel, Paper or Aluminum industries.
• Experience developing relationships with Engineering, Director, VP and C-level stakeholders.
• Ability to manage complex sales cycles with multiple decision makers.

Skills and Abilities:

• Demonstrated ability to prospect and develop relationships at the highest levels in both existing and target accounts.
• Must be mechanically inclined, with an ability to learn and understand complex equipment.
• Problem solving/trouble-shooting skills.
• Excellent written and verbal communication skills.
• Consultative selling skills including active listening and asking critical questions.
• Proficient at LinkedIn and utilizing ERP and CRM applications.
• Savvy at business acumen i.e., ROI, TCO, Capital budget planning cycles, etc.

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Job Description

Work as a business advisor, and at the direction of the ERP Manager; will be responsible to work across different business areas analyzing, defining, demonstration, implementing, and training users on Epicor ERP in a multi-company, multi-site, and multi-currency environment.  Plants are located primarily in US-Midwest but also have one plant on East-Coast and one in Mexico.  Will also aid in the business process discovery and documentation.    

SPECIFIC RESPONSIBILITIES: 

• Perform business analysis review, documentation, and process improvements; includes collaborating with the business unit leaders to define new or enhanced processes and procedures that better meet business needs using ERP technology. 
• Proactively identify opportunities to improve adoption / business use  
• Maintain and support ERP upgrades and installs at all our current locations and any future locations; this includes responding to Epicor ERP/Kinetic system issues/incidents documented in ticketing system.  
• Ability to teach “quote-to-cash" functionality. 
• Provide instruction, assistance, and support to Epicor system end-users 
• Helps to develop timelines and project plans to drive the future integration of Epicor modules 
• Ensure the on-time delivery of assigned project tasks and support tickets  
• Testing of system modifications. Write procedure documents for newly installed modifications and operating procedures. 
• Participate in system integration testing and user acceptance testing with the business users to ensure a high-quality delivery of new and upgraded functionality/systems. 
• Design, build, deploy, and maintain BI reports and dashboards 
• Follow and comply with J-SOX policy and procedures 

Qualifications

 KNOWLEDGE AND SKILLS REQUIRED: 

• Bachelors or Associates in the field of Information Technology, Business or other equivalent field of study 
• Minimum of (3+) years of Epicor ERP experience. 
• Experience in following modules / functions necessary: quote-to-cash processing, financial GL setup/configuration, PowerBi (or other BI tools), BAQ/Dashboard  
• Experience in following modules / functions beneficial: GL posting rules, BPMs, BAQs, SSRS, MRP, C#, SQL
• Strong interpersonal skills, and an ability to communicate clearly and concisely with management and end user community.  
• Effective presentation and training skills. 
• Travel required 

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