Job Description

The Appointment Setter will work with the Marketing and Sales Departments to generate appointments with leads and prospects, as well as work to schedule reviews with the current client base. 

Key Responsibilities: 

• Get information, such as contact details and signatures, from potential leads and clients for follow-up 
• Confidently answer questions and rebuff excuses to meet objectives 
• Consistently meet daily and weekly quotas 
• Reach out to prospects identified through lead generation activities 
• Generate qualified leads primarily through calling campaigns 
• Gather intelligence about the accounts you are assigned to input into CRM 
• Schedule qualified appointments for the sales team 
• Understand how to navigate a CRM system to gain insights and record activity 
• Provide data and quantitative analysis on lead quality to help improve lead acquisition 
• Participate in marketing and lead generation email campaigns 
• Distribute marketing materials and set appointments to/for interested customers 
• Provide the proper feedback to the Sales Manager in a timely fashion 
• Accurately keep records on customer information 
• Develop your sales skills and learn the optimal sales process 
• Perform other duties or responsibilities as required

Qualifications

Eligibility Requirements: 

• Sales experience is a big plus, but not required. 
• High school diploma or equivalent 
• Desire to be successful 
• Prior customer service experience preferred 
• Professional and courteous demeanor 
• Excellent verbal communication skills is a must, as is the ability to build rapport with clients 
• Previous experience in cold calling, sales, customer service, or other related fields 
• Strong interest in pursuing a sales career with the ability to meet and exceed goals and expectations 
• Strong and proven online research skills 
• Self-motivated and creative thinker with the drive to learn, grow and succeed. 
• Ability to consistently produce reliable results on time. 
• Highly motivated and detail-oriented individual who thrives in a startup team environment 
• A strong communicator and have a knack for being quick on your feet 
• Excellent communication skills including eloquence, active listening and interpersonal skills 
• Ability to learn about multiple products and sell without being aggressive 
• Ability to work within a team and independently as needed 
• Relentless determination!! 
• Excellent time management skills to fulfill quotas within a specific period 

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Job Description

You will be coordinating EVERY aspect of your sales process. You’ll create call leads, set your own appointments, create sales opportunities, answer prospect phone calls, keep the sales process moving efficiently, and all with a smile on your face. Our CEO will push you, but you’ll push yourself harder. You need to make sure that you know what’s going on with those opportunities every second of every day. If you would not immediately identify yourself as a detail-oriented results driven person, save yourself the stress and look for another position at eTrepid, this one would drive you insane. Not a job for the weak of heart (remember the adrenaline comment from above?)

Qualifications

This job has a high degree of responsibility and reward. We have to say it; no bullies, no martyrs, and no passive folks. If you haven’t learned how to operate in a fast-paced environment with grace yet, that’s ok, wait a couple of years, and then come apply with eTrepid. You don’t have to have extensive sales experience but you have to have told yourself and others that YOU ARE BUILT FOR SALES. Even better if people have told you that!

We check references, professional and personal. If your references wouldn’t refer to you as:

Dynamic, friendly, can talk to anyone, motivated, driven, loyal, creative, competitive, hilarious, or some combination of those words, you might want to apply somewhere else. We love people passionate about their hobbies; let your passions come through in your cover letter. Here’s the boring part:

• 5 years of proven business development experience.
• Strong communication skills and IT fluency.
• Exceptional time management.
• Excellent organizational skills.
• Ability to manage complex projects and multi-task.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Must have experience with SaaS-based Sales, Marketing, and Collaboration platforms.
• Must understand Basic Cybersecurity Hygiene.
• Must have strong Microsoft Office skills.

Education

• Master's degree in Business or related discipline (Preferred)
• Bachelor's degree in Business or related discipline (Required)

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Job Description

Job Overview:           

As a member of the Information Security Program Team, the Information Security Engineer is responsible for participating in all aspects of planning, deploying, documenting, monitoring, & maintaining the layered security to protect the confidentiality, integrity, and availability within the corporate and client facing infrastructures. This position will focus on protecting system boundaries, keeping systems and infrastructure hardened against attacks and securing highly sensitive data, along with securing user and computer identities.

Key Responsibilities:

• Perform engineering, tuning, and provide guidance of network security controls & hardening including IDS/IPS, Web Filtering, Cloud Technologies, Email/Spam, and Firewalls.
• Perform engineering, tuning, and guidance to the Information Security Team for incident response & SIEM management.
• Experienced in cloud security and compliance for Azure and AWS.
• Manage and support Identity and Access Management.
• Support the investigation and resolution of security incidents.
• Perform Security User Awareness Training and Phishing campaigns.
• Perform vulnerability management as well as support penetration testing and remediation.
• Perform engineering, tuning, & provide guidance of mobile & endpoint security controls & hardening including AV, Endpoint Detection & Response, DLP, & encryption.
• Translate security controls and requirements into system specification requirements.
• Perform 3rd party vendor risk management assessments.
• Plan, develop, and enhance security standards, requirements gathering, and engineer security solutions across the risk and technology portfolio.
• Assist in designing computer security architecture and develop detailed cyber security designs.
• Engineer, implement and monitor security measures for the protection of computer systems, storage, infrastructure, and cloud applications.
• Define system security requirements, identify vulnerabilities, and coordinate remediation plans.
• Support and coordinate risk assessments and security evaluations for vendors deploying solutions either on premise or in the cloud.
• Participate in proof of concepts and other technical evaluations of technologies, designs and solutions and provide recommendations.
• Plan and coordinate the deployment of security and vulnerability patching to all computer systems.
• Prepare and document standard operating procedures and standards.
• Develop technical solutions and select and implement new security tools to help mitigate security vulnerabilities and automate repeatable tasks.
• Write comprehensive reports including assessment-based findings, outcomes, and propositions for further system security enhancement.
• Plan/automate/deploy new infrastructure and security capabilities.
• Participates in security awareness trainings, webinars, and podcasts designed as a Subject Matter Expert (SME).
• Adept at Presenting in-person and virtual to customers, partners, and executives.

Qualifications

Eligibility Requirements:

• BS degree in Computer Science, Information Systems or equivalent experience preferred.
• CISSP certification required.
•  Industry certifications preferred: CISA, CISM, CEH, GIAC, or equivalent.
• 8+ years of relevant experience focusing on security analysis.
• 3+ years of experience performing Network Security with expertise configuring Firewalls, Network IDPS systems, Data-Loss Prevention (DLP), VPN, Proxy/Web content filtering, WAF, NAC, Zero-Trust, GRE/IPSec, and/or Network segmentation.
• Experience managing and configuring Vulnerability Management tools, Cloud Security (including CASB & M365), Identity and Access Management tools, and/or Multi-Factor authentication
• 3+ years of experience performing Endpoint Security with expertise configuring AV and/or MDR/EDR solutions, hardening Windows Server and Workstation OS, and/or MDM and Mobility.
• Experience performing SIEM management and tuning, incident response, forensics, playbook development, and/or SOAR tools.
• Ability to employ procedures, methods, and tools for identifying, representing, and formally assessing the important aspects of alternative decisions (options) to make an optimum (e.g. best possible) decision.
• Experience with IT governance and/or risk.
• Strong knowledge of network & infrastructure security architecture.
• Experience working with Linux and Windows operating systems.
• Experience with Microsoft Azure, IaaS, PaaS, SaaS, NaaS platforms
• Detailed and thorough knowledge of incident analysis and response concepts and techniques, including incident tracking process, root cause, lessons learned and process improvements.
• Knowledge of compliance standards and security frameworks (COBIT, NIST, HIPAA, ISO27001/2, OWASP, PCI)
• Knowledge of security regulations, frameworks and security requirements that impact SMB market (GLBA, HIPAA, PCI, NIST 800-171, NIST 800-53, NIST -CSF, CMMC)
• Excellent analytical and problem-solving skills with the ability to work under pressure.
• High level of personal integrity, with the ability to professionally handle confidential matters while leveraging the appropriate level of judgment.
• Strong interpersonal and communication skills.
• Ability to work well under stressful environments.
• Ability to work extended hours and weekends when required.

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