Job Description

What You’ll Do:

• Drive Customer Retention & Growth: Build and manage programs that keep customers engaged, happy, and coming back for more.
• Champion Referral Programs: Promote and manage a referral program with a 96% win rate—driving awareness and growth while ensuring participants are rewarded.
• Create Memorable Events: Organize in-person dinners, virtual leadership summits, roundtables, and customer award programs to deepen engagement and foster relationships.
• Build Customer Advocacy: Lead campaigns to gather reviews on platforms like G2 and Capterra, ensuring MedTrainer stays ahead of competitors.
• Foster Community Connections: Send swag, manage online forums, and create spaces where customers can connect, share, and shine.
• Support Customer Thought Leadership: Identify and collaborate with customers for webinars, case studies, and testimonials to showcase their stories and success with MedTrainer.
• Gather Insights & Stats: Conduct customer research, surveys, and ROI analysis to inform strategies and continuously improve the customer experience.
• Collaborate on Communications: Work with internal teams to deliver impactful upsell campaigns, product updates, and educational content tailored to customer needs.

Qualifications

Who You Are:

• A customer-centric marketer with a knack for building programs that drive results.
• Experienced in creating campaigns that deliver measurable ROI and growth.
• Skilled in managing customer events, both in-person and virtual, from start to finish.
• Creative and detail-oriented, with the ability to juggle multiple projects and deadlines.
• Excited about collaborating across teams to ensure seamless communication and execution.
• Data-driven, with the ability to pull insights, analyze results, and refine strategies based on performance.

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• 3-5 years of relevant marketing experience or a similar customer-focused role.
• Excellent communication skills and a talent for creating engaging, customer-centric content and experiences.
• Must have strong organizational and project management skills, as well as attention to detail.
• Ability to maintain collaborative mindset in a remote environment.
• Ability to effectively manage deadlines and deliverables.
• Understanding of traditional and digital marketing methods and tools.
• Enthusiasm for learning new programs, platforms, and technologies.
• Independent, self-starter who is comfortable taking initiative and making data-driven decisions.

Bonus

• Experience in B2B SaaS industry
• Experience planning events.
• Hands-on experience using Hubspot for email and marketing automation.
• Experience using ClickUp or other project management tools.
• Experience using Salesforce.

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Job Description

What You’ll Do:

• Plan & Execute Like a Pro: Organize and manage a variety of in-person and virtual events, from trade shows to client conferences, ensuring seamless execution every time.
• Lead with Strategy: Collaborate with marketing, sales, and product teams to create impactful event experiences that align with business goals.
• Make an Impact: Develop event-specific materials, coordinate promotional campaigns, and represent MedTrainer at events, ensuring our brand shines bright.
• Crunch the Numbers: Track event performance, gather feedback, and optimize strategies for future events.
• Own the Budget: Manage event budgets with precision to deliver exceptional experiences without breaking the bank.

Qualifications

Who You Are:

• You have 1-5 years of event management experience (bonus points if it's in B2B or tech!).
• You’re a multitasking wizard with strong project management skills who thrives in fast-paced environments.
• You’ve successfully organized both in-person and virtual events and know your way around event platforms.
• You’re ready to travel throughout the year to support trade shows and events.
• Your interpersonal and communication skills are top-notch, and you’re all about collaboration.
• You love digging into data to measure success and improve with each event.

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Job Description

We are seeking a detail-oriented and motivated Staff Accountant to join our Accounting and Finance team working remotely based in Chicagoland. Reporting to the Controller, in this role, you will play a key part in ensuring financial accuracy and supporting the organization’s financial operations. The ideal candidate thrives in a collaborative environment, has strong analytical skills, and a high attention to detail.

Key Responsibilities

• Conduct weekly review and categorization of bank, credit card transactions, and vendor bills. Communicate with staff to ensure proper GL account and department assignments.
• Record daily deposit batches from merchant services, performing necessary research and resolving discrepancies in collaboration with the A/R team.
• Prepare monthly reconciliation of bank and credit card accounts.
• Reconcile accounting data with MX subsidiary transactions on a monthly basis.
• Perform monthly reconciliation of Salesforce Closed-Won Sales with new billings in MedTrainer’s ERP software.
• Review monthly Profit and Loss (P&L) statements and perform variance analyses.
• Record bi-weekly payroll accrual journal entries and disbursements for U.S. and Mexico teams.
• Assist the Controller with month-end close processes and corporate compliance tasks, including federal, state, and local tax filings.
• Support corporate and operational projects as needed.

Qualifications

• Bachelor’s degree in Accounting is required.
• Proficiency in NetSuite and QuickBooks is required; experience with Salesforce is preferred.
• Intermediate to advanced Excel skills, including XLOOKUP and Pivot Tables.
• Strong organizational skills with attention to detail and the ability to multitask in a fast-paced environment.
• Excellent communication and teamwork skills.
• Self-starter with the ability to work independently in a remote setting with the ability to attend occasional team meet ups and meet deadlines.

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Job Description

• Own Your Region – Lead new business development for a U.S. territory, with a focus on our major Channel Partners.

• Full Sales Cycle Mastery – From cold calls to closing contracts, you’ll manage the entire sales process.

• Collaborate and Consult – Work alongside technical staff, marketing, and partner companies to deliver exceptional value.

• Strategize and Innovate – Develop territory plans and bring your ideas to optimize sales cycles and expand market reach.

Inspire and Exceed Goals – Hit sales targets while building strong, long-term client relationships.

Qualifications

• 2-4 years of successful SaaS SMB new business sales experience with a proven record of over-quota achievement.
• 1+ Years of experience selling new business SaaS solutions to healthcare orgs 
• You thrive on problem-solving and navigating complex sales environments with a consultative approach.
• You’re adaptable, organized, and proficient with tools like Salesforce, Slack, and Excel.
• Channel sales experience a plus, but not required.

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Job Description

We are seeking a dynamic and innovative Product Marketing Specialist to join our team in Las Vegas, United States. As a key member of our marketing department, you will play a crucial role in developing and executing marketing strategies that drive product success and business growth.

• Collaborate with our awesome product and marketing teams to spread the word about our cutting-edge solutions that help healthcare professionals stay compliant.

• Write content that makes complex, technical concepts easy to understand (and maybe even fun!).

• Conduct market research and competitive analysis that keeps us ahead of the game.

• Create compelling marketing collateral that supports product launches, sales, and customer success initiatives.

• Stay on top of multiple projects with various deadlines, keeping a keen eye on all the details.

• Jump into digital marketing campaigns, contribute creative ideas, and help measure results.

Qualifications

• Experience: 1-2 years of marketing experience, ideally in the SaaS or technology world.

• Word Wizardry: You can craft messages that engage and inform—whether it’s a blog post, product update, or social media blurb.

• Tech Savvy: Comfortable learning about new technology and explaining it simply.

• Detail-Oriented: You know the little things matter, and you never let a misplaced comma slip by.

• Team Player: You thrive in a collaborative environment and are ready to work with our cross-functional teams to bring exciting projects to life.

• Eager Learner: You’re excited to dive into the world of healthcare compliance and stay up to speed on industry trends.

• Marketing Basics: You have a basic understanding of content creation, digital marketing, and competitive analysis.

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