About SonderMind
At SonderMind, we know that therapy works. SonderMind provides accessible, personalized mental healthcare that produces high-quality outcomes for patients. SonderMind's individualized approach to care starts with using innovative technology to help people find a therapist and the right in-network therapist for them, should they choose to use their insurance. From there, SonderMind's clinicians are committed to delivering best-in-class care to all patients by focusing on high-quality clinical outcomes. To enable our clinicians to thrive, SonderMind defines care expectations while providing tools such as clinical note-taking, secure telehealth capabilities, outcome measurement, messaging, and direct booking. To follow the latest SonderMind news, get to know our clients, and learn about what it’s like to work at SonderMind, you can follow us on Instagram, Linkedin, and Twitter.
About the Role
As our ideal candidate, you are passionate about our company mission and can channel that energy into generating excitement amongst your daily tasks. Meeting and exceeding performance metrics with precise accuracy motivates you given that you are directly contributing to redesigning behavioral health as you recruit high-quality providers.
What you will do
- Complete initial outreach and candidate scheduling for Psychiatric Providers
- Manage responses to email inquiry from clinicians during initial steps of recruitment and onboarding process
- Assist sales development team with screening applicants sourced from numerous lead generation tactics and enter these leads into CRM (Salesforce)
What does success look like?
- Meet or exceed monthly KPI performance goals
- Performance will be measured weekly to ensure pacing towards targets
Who You Are
- Experience working with a high-volume of inbound inquiries and email communications
- Self-starter, takes initiative and adapts to changing demands
- Brings a positive and professional attitude to work every day
- Growth mindset, always ready to learn and apply new strategies or approaches
- Superior attention to detail and time management skills
- Excellent verbal and written communication skills
- Experience with a CRM software (Salesforce preferred)
- Familiar with Lead Generation tools (Indeed, Sales Navigator preferred)
- Experience working for a high growth company
- Experience working in the healthcare industry
Our Benefits
The anticipated base salary rate for this role will be $50,000 per year. This position will also be eligible to participate in the company's uncapped commission plan.
As a leader in redesigning behavioral health, we are walking the walk with our employee benefits. We want the experience of working at SonderMind to accelerate people’s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their life and work.
Our benefits include:
- A commitment to fostering flexible hybrid work
- A generous PTO policy with a minimum of three weeks off per year
- Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
- Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
- Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it.
- Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition which allows between 8-16 weeks of paid leave)
- 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary
- Travel to Denver 1x a year for annual Shift gathering
- Fourteen (14) company holidays
- Company Shutdown between Christmas and New Years
- Supplemental life insurance, pet insurance coverage, commuter benefits and more!
Application Deadline
This position will be an ongoing recruitment process and will be open until filled.
Equal Opportunity
SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.