sass Remote Jobs

45 Results

1d

Frontend Developer

GustoIstanbul, Turkiye - Remote
Designsassuijavatypescriptcssjavascriptbackendfrontend

Gusto is hiring a Remote Frontend Developer

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

Here’s what you’ll do day-to-day:

  • Build and maintain a system of reusable UI components and documentation including React.js, Typescript, Javascript, CSS, and HTML.
  • Develop tools to ensure that the quality, performance, and accessibility of Gusto’s reusable components continuously improve.
  • Collaborate across teams in building accessible, modular, performant frontend experiences.
  • Create and improve on tools for developing performant, accessible experiences for our customers.
  • Contribute architectural improvements to Gusto’s frontend infrastructure.
  • Optionally, build and maintain APIs using Ruby.

Here’s what we’re looking for:

  • 5+ years of technical experience in a frontend engineering (or) a full stack engineering role.
  • Highly proficient in front-end Java script technologies, preferably React.js or Typescript.
  • Experience in building backend APIs is an added advantage but not mandatory.
  • Experience cross-functional collaboration with Design and/or other non-technical teams.
  • Experience in building UI components that are modular, composable, flexible, maintainable, and well-documented.
  • Experience with a JavaScript testing library for unit, integration, and end-to-end validation.
  • Appreciation for a collaborative, test-driven environment.
  • Experience turning wireframes and mockups into responsive, accessible, tested code.
  • Well-structured, easily maintainable, well-documented code that balances beauty and pragmatism.
  • Passionate about creating inclusive, accessible experiences for everyone.
  • Familiar with emerging trends in frontend web application development, including the various approaches to styling (CSS Modules, CSS-in-JS, Sass, etc.), component libraries (Material UI, Carbon, Polaris, and Lightning), accessibility tooling (aXe, Lighthouse), and observability (Fullstory, etc.).

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

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1d

Angular Developer - WFH/Remote Work (4 years Angular Experience Needed)

Seeka TechnologyIslamabad, Pakistan, Remote
4 years of experienceagilesqlDesignsasshtml5javacssangularjavascript

Seeka Technology is hiring a Remote Angular Developer - WFH/Remote Work (4 years Angular Experience Needed)

Job Description

  • Designing and developing user interfaces using Angular JS best practices
  • Coding with JavaScript, CSS, HTML and mostly SQL
  • Making complex technical and design decisions for AngularJS projects
  • Developing application codes and unit tests in AngularJS, Java Technologies, and Rest Web Services.
  • Conducting performance tests.
  • Consulting with the design team.
  • Ensuring high performance of applications and providing support

Qualifications

  • Good spoken and written English proficiency
  • Bachelor’s Degree in Computer Science or Computer Engineering
  • 4 years experience with front-end development
  • At least 2 years of proven experience with Angular 7 or 8
  • Proven work experience investigating issues faced by users, identify the root causes and fixing them
  • 4 years of experience in using Agile work methodologies
  • Proficient in CSS, HTML, and writing cross-browser compatible codes
  • 4 years of extensive programming experience in HTML5, CSS3, SASS and Bootstrap
  • 4 years of experience with REST APIs
  • Knowledge of JavaScript MV-VM/MVC frameworks including Angluar JS
  • Extensive experience with Node JS and Express JS is a bonus
  • Great project management skills is a bonus
  • Ability to work with a multicultural team
  • Excellent communication skills
  • Critical thinker and good problem-solver

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2d

Développeur Front-End React - Portage ou Freelance

Ahead DigitalTremblay-en-France, France, Remote
agilemobilesasshtml5gitjavascript

Ahead Digital is hiring a Remote Développeur Front-End React - Portage ou Freelance

Description du poste

Développement d’une architecture cohérente

-Vous traduisez la conception UI/UX de façon concrète afin de produire les éléments visuels du site existant et ses améliorations ;

-Vous proposez et mettez en œuvre de nouvelles fonctionnalités ;

- Vous travaillez en étroite collaboration avec l’équipe de conception et les développeurs Back-end pour permettre le passage de la conception graphique à la mise en œuvre technique ;

- Vous aidez les développeurs Back-end à résoudre les problèmes d’intégration ;

-Vous utilisez des langages de balisage tels que le HTML, SASS, JS (ES6) pour créer des pages Internet efficaces en termes d’expérience utilisateur ;

- Être force de proposition dans le but de moderniser le front-end existant.
 

Développement et optimisation du site

-Vous êtes force de proposition pour faire évoluer le site Internet ;

-Vous optimisez les sites pour obtenir une vitesse maximale ; (Webperformance)
-Vous êtes à l’aise avec la notion de Mobile First ;

-Vous collaborez avec les développeurs Back-end pour améliorer l’utilisabilité du site ;

-Vous recevez les feed-back utilisateurs et clients et développez des solutions à leur attention ;

-Vous restez informé des technologies émergentes et dernières innovations.

Qualifications

Compétences techniques

-Vous avez un minimum de 3 ans d'expérience en développement front-end;

-Vous maîtrisez HTML5, CSS3 / SASS, FlexBox, JavaScript (ES6), le framework React, et Handlebar (des compétences sur les outils de développement front-end tels que Gulp, Webpack, seraient appréciées);

-Vous avez déjà travaillé dans un environnement Agile;

-Vous êtes familier avec le test et le débogage de navigateurs (Cible de compatibilité supérieure ou égale à Internet Explorer 11);

-Vous connaissez les principes de SEO;

-Vous maîtrisez l’outil de versionning Git;

- Vous connaissez les principes d’accessibilité. 

Les “plus” :

-Une expérience dans l’intégration de maquettes (conçues par les UX/UI Designer)

-Une expérience avec des problématiques de performance.

 

Compétences comportementales

-Vous avez d’excellentes aptitudes analytiques et multitâches ;
-Vous êtes enthousiaste et savez transmettre vos connaissances aux autres membres de l’équipe ;
-Vous êtes organisé et savez présenter un projet à tout type de public (y compris top management).

 

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5d

Senior Frontend Developer - (HTML5, Angular14+, CSS3)

Designjquerymobilesassuihtml5UXangularjavascriptfrontend

Zealogics.com is hiring a Remote Senior Frontend Developer - (HTML5, Angular14+, CSS3)

Senior Frontend Developer - (HTML5, Angular14+, CSS3) - Zealogics.com - Career Page /* Basic CMS Settings */ .jobs-navbar, .jobboard .modal-custom .modal-header {background-color: #2087EE;} .page-header .brand-text, .page-header .brand-text a {color: #2087EE;} .page-title {color: #2087EE !important;} #tracking-consent-banner {border-top: 1px solid #2087EE !important} .tracking-consent-button-container button.allow {background-color: #2087EE !important} #resumator-view-more-opportunities a, .job-board-list .jobs-list .list-group-item .list-group-item-heading a, .job-details .job-description a {color: #2087EE} @media (max-width: 850px) {.job-header .job-attributes li .fa {color: #2087EE}} @medi

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10d

Front-end Developer

Evolving WebToronto,Ontario,Canada, Remote
jirawordpressdrupaltailwindDesignslacksassgitlinuxangularjavascriptNode.js

Evolving Web is hiring a Remote Front-end Developer

Do you have a passion for problem-solving and enjoy working with a dynamic and creative team? Do you love learning and collaborating with a developer community and want to join a growing team of technologists who focus on open-source CMS platforms, including Drupal and WordPress? This position requires 5+ years of front-end experience and is ideal for developers with high attention to detail who are looking to expand their expertise.

We encourage you to apply if you’re planning on immigrating to Canada. We actively sponsor visa applications for qualified candidates and help them relocate to Montreal.

Key Responsibilities :

    • Collaborate with a cross-functional team of web developers, designers, and project managers
    • Use frameworks like React, Vue.js, or Angular to create dynamic front-end user interfaces
    • Use modern styling frameworks such as Tailwind
    • Develop custom themes for Drupal and WordPress websites
    • Advise on front-end best practices for innovative and interactive features
    • Implement and manage front-end libraries and frameworks
    • Create and maintain relevant documentation per project
    • Contribute to and participate in the technical community
    • Create documentation and blog posts
    • Suggest improvement to design consistency and user experience

Required Skills and Qualifications:

    • 5+ years of experience in front-end development
    • Strong experience with JavaScript frameworks and libraries like React, Vue.js, Angular
    • Experience with using styling frameworks such as Bootstrap and Tailwind
    • Experience using SASS and JavaScript
    • Experience working with CMS platforms, such as Drupal or WordPress
    • Experience working with a team using a standardized development workflow
    • A strong understanding of UX/UI best practices and web usability
    • Familiarity with standardized development workflows, and version control systems, especially git
    • Experience working with APIs
    • Experience using a project management tool (e.g. JIRA)
    • Strong communication skills in English

Nice to have skills:

    • Experience with Drupal theming and development
    • Experience using Next.js, Node.js, React Native, etc.
    • Familiarity with the Linux command line
    • Strong communication skills in French

What kind of person usually gets along easily with us?

    • Collaborative and open to feedback
    • Love sharing what you know
    • Organized and able to work on several projects concurrently
    • Creative, curious, and proactive at problem-solving
    • Not afraid of learning new tools and taking on new responsibilities

Remote applications are welcome but the applicant must be:

    • Available during Montreal working hours
    • Use tools such as Slack to stay engaged with your team and contribute to the company culture
    • Have exceptional self-management and proactive communication skills


What We Offer:

    • Impact:Work on projects for prestigious organizations that impact the lives of tens of thousands of users every day
    • Challenge: Opportunity to take ownership of projects with a high level of creative and technical complexity
    • Learning & Growth: A collaborative environment that encourages continuous learning and mentorship
    • Culture: A company with a team from around the world that feels like a family
    • Flexible hybrid: For candidates based in Montreal and its suburbs, this role follows a hybrid work schedule, with three days in the office and two days working remotely each week. For those residing outside of Montreal and its surrounding areas, this position is fully remote

Ready to make a difference? Join us and help shape the future of digital experiences!

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14d

Tech lead Full Stack

DevoteamRabat, Morocco, Remote
DevOPSagileDesignmongodbsassgitjavadockerpostgresqlMySQLtypescriptcsskubernetesangularAWSjavascript

Devoteam is hiring a Remote Tech lead Full Stack

Description du poste

LES MISSIONS DU DEVELOPPEUR FULL-STACK JAVA/ANGULAR

  • Vous interviendrez sur les nombreux projets et problématiques de nos clients,
  • Vous participerez activement aux phases projet (analyse/développement, mise en place
    et livraison) en proposant des solutions.
  • Vous réaliserez “from scratch” des projets,
  • Vous adresserez les problématiques d’architecture, de testabilité, de maintenabilité en
    proposant des solutions,
  • Nous partagerons les bonnes pratiques et sujets innovants quotidiennement,
  • Nous apprendrons grâce à vous et vous apprendrez de nous,
  • Vous participerez à la vie du pôle web (BBL, crossDT, soirée technique, …),

LE CADRE DU DEVELOPPEMENT FULL-STACK JAVA/ANGULAR

  •  Java 10+ (Spring Boot, Spring Security, Spring JPA, Spring Data, Maven, Gradle), J2EE,Hibernate.
  • JavaScript (TypeScript, Angular 6+), SASS, Karma, Jasmine.
  • PostgreSQL, DynamoDB. MongoDB, MySQL, MS Server, H2.
  • AWS, Google Cloud, Microsoft Azure.
  • Git, Docker (Swarm, Rancher, Kubernetes, Compose).
  • Architecture SOA, WOA, Microservices.
  • Nous opérons dans un cadre de Devops (CI/CD), de la manière la plus agile possible.

Qualifications

De formation Bac+5, d’une École d’Ingénieur ou équivalent, tu es non seulement capable d’apprendre et de réaliser des développements en technologies web innovantes mais aussi de comprendre, débugger et maintenir des bases de code moins récentes.

Tu sais prendre du recul sur tes réalisations et celles de tes collègues, ainsi que proposer et mettre en places des améliorations. La qualité, la robustesse, l’optimisation et les performances, ainsi que la précision de l’interface sont des concepts qui importent pour toi.

Nous recherchons des personnes ayant déjà +5 années d’expérience en développement Java et Angular, ainsi qu’en intégration graphique & responsive design (HTML, CSS), et qui ont l’envie d’intervenir sur des projets ambitieux et de partager leur passion.

Alors si tout ceci te correspond, si tu souhaites progresser et produire, apprendre et partager, rejoins-nous !

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16d

AEM Full Stack Developer (remote)

Full TimeagileDesignjquerysassuiscrumUXgitjavac++cssjavascript

Blue Acorn iCi is hiring a Remote AEM Full Stack Developer (remote)

AEM Full Stack Developer (remote) - Blue Acorn iCi - Career Page
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  • 17d

    Senior Frontend Developer - (HTML, Angular, CSS)

    Designjquerymobilesassuihtml5UXcssangularjavascriptfrontend

    Zealogics.com is hiring a Remote Senior Frontend Developer - (HTML, Angular, CSS)

    Senior Frontend Developer - (HTML, Angular, CSS) - Zealogics.com - Career Page /* Basic CMS Settings */ .jobs-navbar, .jobboard .modal-custom .modal-header {background-color: #2087EE;} .page-header .brand-text, .page-header .brand-text a {color: #2087EE;} .page-title {color: #2087EE !important;} #tracking-consent-banner {border-top: 1px solid #2087EE !important} .tracking-consent-button-container button.allow {background-color: #2087EE !important} #resumator-view-more-opportunities a, .job-board-list .jobs-list .list-group-item .list-group-item-heading a, .job-details .job-description a {color: #2087EE} @media (max-width: 850px) {.job-header .job-attributes li .fa {color: #2087EE}} @media (max-width: 850px) {.job-header .job-attributes-container .fa {color: #2087EE}} #resumator-submit-resume, #resumator-btn-send

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    18d

    Senior Web Engineer / Developer

    Integrity Web ConsultingUniversity City, MO, Remote
    CodeigniterwordpressdrupalmobilesassiossymfonygitandroidcssjavascriptNode.jsPHP

    Integrity Web Consulting is hiring a Remote Senior Web Engineer / Developer

    Job Description

    Join a team of experienced professionals crafting effective web solutions for clients ranging from Silicon Valley start-ups to Chicago private equity firms to Nashville healthcare companies to leading local St. Louis firms.

    Integrity's Developers partner with user experience designers, digital marketers and content strategists to solve challenging problems for our clients by designing/developing world-class web-based solutions - including custom web applications, iOS mobile apps and Android mobile apps.

    Qualifications

    We hire to character and train to skills, but the ideal team member will have  experience with most of the following:

    • Strategic thinker with exceptional soft skills
    • Passion for quality code
    • Desire to learn daily
    • Fearless problem solver
    • Believes this is a craft, not just a job
    • Node.js, advanced Javascript, react.js, full stack if possible
    • PHP (Zend, Symfony, Codeigniter) or other MVC framework
    • Experience with web CMS such as WordPress, Drupal or DNN
    • LESS, SASS, etc.
    • Excellent verbal and written communication skills
    • Enjoy a highly collaborative work environment
    • Desire and ability to learn on a daily basis
    • Firm understanding of object-oriented programming
    • Git, SVN or other version control system
    • HTML, JavaScript, CSS, JSON experience
    • Ability to write unit tests
    • Experience with continuous integration

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    20d

    Magento UI Senior Developer OR Lead

    McFadyen DigitalBengaluru, India, Remote
    magentotailwindDesignmobilesassuihtml5css

    McFadyen Digital is hiring a Remote Magento UI Senior Developer OR Lead

    Job Description

    Opportunity  

    Do you have a passion for technology and solving problems? Are you an innovative person? Are you self-directed, confident, and able to work without requiring a great deal of structure or supervision? Are you highly self-motivated and having a head full of ideas? If you answered yes to these questions, we want to talk to you! 

    McFadyen Digital is looking for a new A-player to join our team. We would love to share with you the amazing journey that is work for a great e-commerce company as McFadyen is. If you like to work with the overseas team, and big challenges do not scare you, let’s talk about this amazing opportunity.  

    Top five Responsibilities:

    1 Proven experience in Magento UI Development, focusing on front-end technologies. 

    2 Proven leadership in designing end-to-end product experiences, from concept to launch. 

    3 Configure, customise, and extend Hyva theme 

    4 Crate custom component and features using Hyva theme 

    5 Experience in coding Alpine JS and Tailwind

    Qualifications

    Web Markup and Styling: 

    • Strong understanding of HTML5 and semantic markup. 
    • Advanced CSS3 skills, including Flexbox, Grid, animations, and media queries. 
    • Experience with CSS preprocessors like SASS or LESS. 
    • Understanding of CSS methodologies like BEM or SMACSS. 

    Front-End Build Tools and Version Control: 

    • Proficiency with front-end build tools, such as Webpack, Rollup, or Parcel. 
    • Experience with version control systems, particularly Git. 
    • Familiarity with continuous integration/continuous deployment (CI/CD) practices. 

    Cross-Browser Compatibility and Optimization: 

    • Expertise in ensuring compatibility across different browsers and devices. 
    • Experience in optimizing web applications for speed and performance. 
    • Knowledge of web performance profiling tools and techniques. 

    Responsive and Adaptive Design: 

    • Strong experience in creating responsive web designs and progressive web applications 
    • Understanding of mobile-first design principles and adaptive layouts. 
    • Understanding of SEO Principles: 
    • Familiarity with SEO best practices for front-end development. 
    • Experience in optimizing web applications for search engine visibility. 

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    22d

    UX Developer

    Mid LevelFull TimeNextJSagiledrupaltailwindDesignmobilesassuiscrumUXtypescriptcssangularjavascriptPHP

    Portland Webworks is hiring a Remote UX Developer

    UX Developer - Portland Webworks - Career PageSee more jobs at Portland Webworks

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    22d

    Full Stack Java/React Developer

    Mid LevelFull TimePWANextJSagilenosqltailwindDesignmobilegraphqlsassuiscrumapiUXjavatypescriptAWSjavascript

    Portland Webworks is hiring a Remote Full Stack Java/React Developer

    Full Stack Java/React Developer - Portland Webworks - Career PageRemote

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    22d

    React Frontend Developer Senior

    Ingenia AgencyMexico, MX - Remote
    NextJSsassapigitcssjavascriptfrontend

    Ingenia Agency is hiring a Remote React Frontend Developer Senior

    • Programador frontend Sr.
    • HTML / CSS y Javascript avanzado
    • Conocimientos de frameworks React / NextJs a nivel avanzado
    • Conocimientos de preprocesadores como Sass
    • Conocimientos de Git / Github / SVN
    • Consumo de API / RESTful

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    23d

    Senior Software Engineer (SaaS)

    DefendifyPortland, ME - Remote
    DevOPSredispostgresvuesassapiqagitMySQLcssAWSjavascript

    Defendify is hiring a Remote Senior Software Engineer (SaaS)

    Thanks for your interest in working with us! Defendify is a fast-growing, fun-loving cybersecurity startup with a small, vibrant team based in Portland, Maine. Resourcefulness, responsiveness, problem-solving, and simplicity are values that shape who we are, what we do, and how we deliver amazing customer experiences.

    Position Details

    We're looking for a senior full stack software engineer to join us full-time, locally and/or in a remote capacity. This is a unique and exciting opportunity as we continue to expand the footprint of our groundbreaking, all-in-one cybersecurity platform. Every team member is a valuable contributor to our core SaaS product with day-to-day responsibilities covering a variety of development needs including building, maintaining, QA, and support for every aspect of the Defendify platform.

    We are looking for a team player who:

    • Loves building SaaS products and platforms, and has the stripes to show they've done it before successfully.
    • Has a passion for solving problems and is eager to grow, learn, and tackle daily and long-term challenges and goals.
    • Will dig in and ask questions from users to understand requirements; make a plan; dive into an existing codebase and learn where to make changes, or where to start new code.
    • Is a good communicator who enjoys collaboration and thrives in a development culture that values clean code, automation and testability.
    • Maintains excellent knowledge of how modern web applications work, including REST API usage, application security, cloud deployment and development best practices.
    • Is comfortable self-directing their own work. No micro-management here!

    Requirements – Experience

    • 5+ years of full stack development experience (back to front).
    • Has been responsible for the entire lifecycle of code in multiple projects, from scratch to QA to deployment to maintenance.
    • Has experience implementing a RESTful API and an application which consumes it.
    • Is familiar with the philosophy and implementation of development automation: tests, continuous integration, cloud deployment, and frequent production releases using an Agile/SCRUM process.
    • Some DevOps experience is required.

    Requirements – Technical

    • Experienced in JavaScript including ES6, await/async, linting and front-end frameworks. We use libraries and frameworks as needed, but you need to be able to write and understand plain JS. Experience with Node and Browser based environments is required.
    • Understands REST APIs and their role in application architectures. Has used and built APIs from the ground up.
    • Experience with front end development: HTML, CSS, and familiarity with the ecosystem of related technologies (SASS, DOM). In addition, Vue (or similar framework) experience and knowledge of static site generators such as Jekyll/Hugo are helpful.
    • Some relational database experience is required. Pluses include: Experiences in relational and in-memory databases (MySQL, Postgres, Redis) as well as knowledge in generic SQL.
    • Understand how to use Git(+Hub) and GitHub Flow.
    • Some experience with Amazon Web Services (AWS), Heroku, or similar services.

    Your Success

    You are not alone in your role – Defendify's engineering team is made up of "A" players dedicated to your training and success. We thrive on an open-door policy and transparent management system that fosters team collaboration.

    Compensation and Benefits

    This is a flexible position open to candidates with varying levels of experience and offers long term growth potential via a well-defined career path. Compensation is competitive and commensurate with experience, and is variable based on personal and team performance. Our benefits package is comprehensive and includes health, dental, and vision coverage, educational reimbursement, a 401(k) program, paid time-off and more.

    Love What You Do

    With Defendify everyone enjoys a flexible work environment allowing team members to work remotely and/or from our head office in Portland, ME. It’s a fun and energetic culture where everyone genuinely cares about the work they do. We're passionate about our product, the problems we're solving, our customers, our partners, and our team. We're in it together, enjoying work and play every day. That includes impromptu social outings and celebrations, company huddles and meetups, team building events, and charity work—even in a remote team digital world!

    Opportunity Knocks

    This position offers a great opportunity to make an impact as a part of a small team solving big problems, making cybersecurity possible for Small Business. Are you a creative self-starter with an appetite to learn and grow? If so, we'd love to hear from you!

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    23d

    Technical Support Representative, Tier 2 (Philippines Remote)

    Turnitin LLCManila, Philippines, Remote
    sass

    Turnitin LLC is hiring a Remote Technical Support Representative, Tier 2 (Philippines Remote)

    Job Description

    The Technical Support Representative, Tier 2 team assists the Tier 1 Support team by liaising between Support, Development, and Product teams. These experts are part of the technical leaders within the Assessment Delivery Operations and Support department (ADOS), providing regular feedback and updates on our client's issues with the product to both the internal ADOS Technical Support team and internal stakeholders. Similar to the Tier 1 team, the Tier 2 team works to establish if reported bugs are reproducible and create detailed escalations for Tier 3 by gathering logs and providing imperative information surrounding the issue.

    Armed with this knowledge, these experts act as an informal escalation point for any questions the broader support may have about our products. Liaising with Tier 3, they give proactive feedback and input to Product, Internal Support, and Quality and Knowledge teams to improve the support we deliver to our customers. This role explicitly provides a high level of responsibility, being the first internal point of contact on our products and a Technical Support representative for customers externally and colleagues internally. Together with their fellow Tier 2 colleagues, they report issues and identify bugs for escalation to our Tier 3 engineers.

    Key Responsibilities and Outputs:

    • Be available to receive live daily calls, emails and chats to Triage, and action escalations from Tier 1
    • Provide world-class technical support via telephone, email, and chat for Turnitin customers experiencing escalated technical issues
    • Maintain consistent ticket quality, achieving the agreed-upon target for monthly reviews
    • Proactively support users of the Turnitin products (administrators, instructors, teaching assistants, exam takers and proctors) ensuring problem resolution, system access, optimal system performance, and overall customer happiness
    • Become a Subject Matter Expert on all Turnitin Assessment Products and services
    • Attend Stand-Up meetings with support leadership teams to provide meaningful input from our customers
    • Be the first to identify issues and trends with our support leadership and tier 3 teams to understand issues/trends
    • Share your knowledge across the team through informal training and team meetings & stand-ups
    • Supporting the Quality and Knowledge team with the creation of training modules
    • Point of contact for shadowing new Tier 2 team members
    • Project work during quieter spells to improve team knowledge and processes
    • Prioritize escalated tickets to the Tier 3 team
    • Ensure efficient transfer of information between Tier 1 and support leadership teams
    • Work closely with our Integrations Team
    • Review top issues monthly for external education and ticket reduction

    People skills:

    • Translate technical information into customer-friendly explanations and understandable terms for the Client, Technical Support Team and other departments at Tii
    • Recognizing situations that need to be de-escalated or resolved appropriately
    • Consistently maintain effective communication with nearshore teams to enhance the customer experience
    • Ability to manage multiple priorities and multi-task
    • Excel at developing and maintaining good working relationships between Tier 1, Tier 2, Product, Integrations, and Support Leadership teams
    • Champion customer centricity at all times, understanding when to push back on advice that does not meet our customer's expectations
    • Actively collaborate with team members on all tasks, projects and assignments to resolve complex issues

    Qualifications

    Essential:

    • 2 years of Customer Support Experience
    • Bachelor’s Degree in Computer Science or equivalent work experience
    • Strong working knowledge of Windows and Mac OS 
    • An understanding of multiple integration paths
    • In depth knowledge of expert areas: how to configure an integration, awareness of features, bugs & known issues, etc.
    • Good technical writing skills, as you will sometimes need to communicate a case to technical teams outside of Technical Support
    • Provide 'White Glove' support for difficult cases/sensitive customers/at risk accounts
    • Provide coaching to peers who share the same expert area
    • Be approachable, so that more junior members of the team come to you for guidance and support, especially with your expert area

    Desirable:

    • An understanding of Learning Management Systems and how they interact with our service
    • Past experience providing global technical and customer service support
    • Past experience in the education field and/or with educational technology products
    • Past experience in an omni channel contact center environment involving telephone, chat and email channels
    • Broad understanding of web technologies and Software as a Service (SasS)

    Personal attributes:

    • Active Listening Level 1
      • The ability to actively engage hearing and from what is heard, show you absorb and understand important verbal and non-verbal information.
    • Collaboration Level 1
      • The ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support.
    • Customer Orientation Level 1
      • The ability and willingness to put the customer at the center and the heart of what you do, to find out what the customer wants and needs and to act accordingly.
    • Problem Analysis Level 1
      • The ability to detect problems, recognize important information, and link various data; to trace potential causes and look for relevant details.
    • Written Communication Level 1
      • The ability to express ideas and views clearly to others in writing.
    • Integrity Level 1
      • Adherence to the standards, the values and rules of conduct associated with our positions and the culture in which we operate. Being incorruptible and acting within ethical boundaries.
    • Verbal Communication Level 1
      • The ability to communicate in clear language and to adjust one’s use of language to the audience’s level.
    • Quality Focus Level 1
      • Setting high quality standards and striving for continuous improvement and quality assurance.
    • Empathy Level 1
      • Being attuned to the attitudes, feelings, or circumstances of others and being aware of the influence of one’s own behavior on them.
    • Attention to Detail (narrow scope) Level 1
      • The ability to process detailed information effectively and consistently, checking for errors and ensuring perfection.

    Apply for this job

    +30d

    PHP Backend Developer (SubSub)

    GenesisUkraine - Remote
    redissqllaraveljquerysasshtml5apigitdockerMySQLjavascriptbackendPHP

    Genesis is hiring a Remote PHP Backend Developer (SubSub)

    Ми у пошуках PHP Backend Developer до команди SubSub.

    SubSub стартував на початку 2022 року і є офіційним, сертифікованим партнером YouTube. Ми допомагаємо відеокреаторам розширити власну аудиторію та заробляти більше. У нашому портфоліо вже сотні креаторів та медіа з усього світу.
    Далі — більше ????

    Наші продукти:

    • Creator Suite — цифровий простір для креаторів YouTube.
    • Subbox.io — інструмент для аналізу Youtube ринку та ефективності власного перформансу.
    • SubBro - сервіс для донатів та підписок на унікальний контент від креатора для аудиторії.

      Ми зростаємо і для покращення наших сервісів та тестування гіпотез шукаємо підкріплення. Ти будеш працювати у технічній команді та відповідатимеш за розробку бекенд частини для наших наявних та нових продуктів.

      Стек технологій:

      • HTML5, CSS3, Flexbox, BEM, Grid & SASS (NodeJS, Webpack, Vanilla JavaScript, jQuery, Bootstrap, AJAX, JSON)
      • Git (GitLab), SSH
      • REST AP

      У тебе будуть такі задачі:

      • Створення інтерфейсів для нових сервісів та апдейт інтерфейсів існуючих продуктів.
      • Створення лендінгів.

      Ми очікуємо, що ти:

      • Маєш 3+ років досвіду з PHP: ООП, MVC, SOLID, знання патернів проєктування.
      • Працював з Laravel (2+ роки): Eloquent ORM, Artisan, роунтинг, міграції, Blade, на рівні як написання круд, так складної логіки команд із джобами.
      • Досвідчений в API: Створення RESTful API, OAuth2, JWT, інтеграція сторонніх сервісів.
      • Гуру в MySQL: проєктування, оптимізація запитів, складні SQL-запити.
      • Чітко розумієш роботу Git.
      • Маєш розуміння як працює Redis, як кешувати, як працюють різні команди, та як працюють черги Laravel в Redis.
      • Вмієш працювати з Docker, писати свої файли.
      • GitLab CI буде плюсом.

      Чому саме ми?

      • Ти матимеш кар’єру та можливості розвиватись в міжнародному бізнесі на гарячому ринку Creator Economy.
      • Ми даємо творчу свободу та шанс втілити ідеї в життя. Ми створили комфортну робочу атмосферу, де кожного чують і поважають.
      • Ти приєднаєшся до сильної команди досвідчених професіоналів, що відкриті для обміну знаннями.

      Що ми пропонуємо:

      • Можливість працювати віддалено, гнучкий графік — будь на звʼязку, щоб перетинатися з командою (з 10 до 19 за київським часом), решту підлаштовуєш під свій ритм.
      • Відповідний до ринку соціальний пакет — оформлення по ФОП, конкурентна заробітна плата, 20 робочих днів відпустки, 100% оплату лікарняних, медичне страхування та безкоштовні онлайн-консультації з корпоративним лікарем.
      • Компенсація навчання — велика електронна бібліотека та доступ до платних онлайн-курсів, конференцій, внутрішніх дискусій та майстер-класів. Компенсація за додаткове навчання на тренінгах, курсах, семінарах.

      Долучайся до SubSub!

      Щоб нічого не пропустити:

        See more jobs at Genesis

        Apply for this job

        +30d

        Frontend Developer (SubSub)

        GenesisUkraine - Remote
        RabbitMQvuejquerysasshtml5scrumgitcssjavascriptfrontendNode.js

        Genesis is hiring a Remote Frontend Developer (SubSub)

        Ми у пошуках Frontend Developer до команди SubSub.

        SubSub стартував на початку 2022 року і є офіційним, сертифікованим партнером YouTube. Ми допомагаємо відеокреаторам розширити власну аудиторію та заробляти більше. У нашому портфоліо вже сотні креаторів та медіа з усього світу.
        Далі — більше ????

        Наші продукти:

        • Creator Suite — цифровий простір для креаторів YouTube.
        • Subbox.io — інструмент для аналізу Youtube ринку та ефективності власного перформансу.
        • SubBro - сервіс для донатів та підписок на унікальний контент від креатора для аудиторії.

          Ми зростаємо і для покращення наших сервісів та тестування гіпотез шукаємо підкріплення. Ти будеш працювати у технічній команді та відповідатимеш за розробку фронтенд частини для наших наявних та нових продуктів.

          Стек технологій:

          • HTML5, CSS3, Flexbox, BEM, Grid & SASS (NodeJS, Webpack, Vanilla JavaScript, jQuery, Bootstrap, AJAX, JSON)
          • Git (GitLab), SSH
          • REST AP

          У тебе будуть такі задачі:

          • Створення інтерфейсів для нових сервісів та апдейт інтерфейсів існуючих продуктів.
          • Створення лендінгів.

          Ми очікуємо, що ти:

          • Маєш 2+ років досвіду.
          • Розумієшся на HTML, CSS, JS.
          • Бажаєш здобувати нові знання та розв‘язувати складні задачі.
          • Працював із методологіями Scrum, Kanban.

          Буде плюсом досвід з:

          • Vue або React
          • Node.js
          • RabbitMQ та Elasticsearch.

          Чому саме ми?

          • Ти матимеш кар’єру та можливості розвиватись в міжнародному бізнесі на гарячому ринку Creator Economy.
          • Ми даємо творчу свободу та шанс втілити ідеї в життя. Ми створили комфортну робочу атмосферу, де кожного чують і поважають.
          • Ти приєднаєшся до сильної команди досвідчених професіоналів, що відкриті для обміну знаннями.

          Що ми пропонуємо:

          • Можливість працювати віддалено, гнучкий графік — будь на звʼязку, щоб перетинатися з командою (з 10 до 19 за київським часом), решту підлаштовуєш під свій ритм.
          • Відповідний до ринку соціальний пакет — оформлення по ФОП, конкурентна заробітна плата, 20 робочих днів відпустки, 100% оплату лікарняних, медичне страхування та безкоштовні онлайн-консультації з корпоративним лікарем.
          • Компенсація навчання — велика електронна бібліотека та доступ до платних онлайн-курсів, конференцій, внутрішніх дискусій та майстер-класів. Компенсація за додаткове навчання на тренінгах, курсах, семінарах.

          Долучайся до SubSub!

          Щоб нічого не пропустити:

            See more jobs at Genesis

            Apply for this job

            +30d

            Senior Drupal/PHP Developer

            OPTASYRemote
            DevOPS5 years of experiencejirawordpressdrupallaravelDesignjqueryslacksasssymfonygitdockercsslinuxjavascriptPHP

            OPTASY is hiring a Remote Senior Drupal/PHP Developer

            Senior Drupal/PHP Developer - OPTASY Inc. - Career Page var DV_DEPUTY = "

            See more jobs at OPTASY

            Apply for this job

            +30d

            Senior Frontend Engineer, Payroll Experience

            GustoDenver, CO;San Francisco, CA;New York, NY;Remote
            Designsassuijavac++typescriptcssjavascriptbackendfrontend

            Gusto is hiring a Remote Senior Frontend Engineer, Payroll Experience

             


            About Gusto

            Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

            Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

            About Gusto

            Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 100,000 businesses nationwide.

            Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy

            We're hiring engineers to join the Payroll Experiences team and work on systems that empower customer-facing products and develop features that help define the customer journey at Gusto. Our team's main goal is to keep our customers happy and deliver a consistently great experience for running payroll for their employees.

            Here’s what you’ll do day-to-day:

            • Build and maintain a system of reusable UI components and documentation that empowers all of Gusto’s payroll experiences including React.js, Typescript, Javascript, CSS, and HTML.
            • Develop tools to ensure that the quality, performance, and accessibility of Gusto’s reusable components continuously improve.
            • Collaborate across teams in building accessible, modular, performant frontend experiences.
            • Create and improve on tools for developing performant, accessible experiences for our customers.
            • Contribute architectural improvements to Gusto’s frontend infrastructure.
            • Optionally, build and maintain APIs using Ruby.

            Here’s what we’re looking for:

            • 5+ years of technical experience in a frontend engineering (or) a full stack engineering role.
            • Highly proficient in front-end Java script technologies, preferably React.js or Typescript.
            • Experience in building backend APIs is an added advantage but not mandatory.
            • Experience cross-functional collaboration with Design and/or other non-technical teams.
            • Experience in building UI components that are modular, composable, flexible, maintainable, and well-documented.
            • Experience with a JavaScript testing library for unit, integration, and end-to-end validation.
            • Appreciation for a collaborative, test-driven environment.
            • Experience turning wireframes and mockups into responsive, accessible, tested code.
            • Well-structured, easily maintainable, well-documented code that balances beauty and pragmatism.
            • Passionate about creating inclusive, accessible experiences for everyone.
            • Familiar with emerging trends in frontend web application development, including the various approaches to styling (CSS Modules, CSS-in-JS, Sass, etc.), component libraries (Material UI, Carbon, Polaris, and Lightning), accessibility tooling (aXe, Lighthouse), and observability (Fullstory, etc.).

            Learn more about the Payroll experiences team:

            Our team is a group of folks whose primary goal is to build user experience in our flagship Cloud product, which is used by Gusto’s Customers to run the payroll for their employees and contractors. We also build and maintain APIs for some of our team-specific requirements.

            What’s fascinating about our team is that we build one of the core experiences of the flagship Gusto product! Our work is not done in isolation, but in close collaboration with many cross-functional teams. This collaborative approach ensures that the features we develop are not just innovative, but also seamlessly integrated into the overall product. And the best part? Our work positively impacts millions of employees and contractors. 

            If you’re an engineer who enjoys building fantastic customer features and wants to influence the product, you should join our team!

            Our cash compensation amount for this role is targeted at $140,000/yr to $165,000/yr in Denver & most remote locations, and $170,000/yr to $200,000/yr for San Francisco, Seattle & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

             


            Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

            Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

            When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


            Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

            Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

            Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

            See more jobs at Gusto

            Apply for this job

            +30d

            Software Development Engineer - II (Web)

            Live PersonHyderabad, Telangana, India (Remote)
            SalesBachelor's degreeDesignsasshtml5apiUXgittypescriptcssangularjavascriptbackendfrontendNode.js

            Live Person is hiring a Remote Software Development Engineer - II (Web)

            LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

            At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

            Overview
            Over the next three years, our goal is to transform the 268 billion analogue phone calls between a brand and it’s consumers to digital on the LiveEngage platform. By doing this, we enable consumers to get back time and experience a more connected relationship with the brand in which sales, service, marketing, branches, stores, and contact center's become a unified experience.

            The successful candidate has an opportunity to join a highly outstanding team within a fast-paced and successful organization.

            You Will

            • Own the design and implementation of significant portions of the product development.
            • Maintain and enhance existing web applications
            • Coordinate with engineers to integrate backend api
            • Work closely with UX teams and Product Management to define and build the optimal user experience for our customers
            • Develop technical specifications, documentation, and assistance tools
            • Keep an eye on industry standards and best practices
            • Support customers

            You Have

            • Deep knowledge and understanding of client-side architecture and experience in building large scale and high performance web applications
            • Proficient in understanding of web markup, including HTML5, CSS3
            • Proficient in understanding of client-side scripting and JavaScript frameworks, especially AngularJS, Angular 8.x, VueJs & ReactJS.
            • Experience using CSS preprocessors such as SASS or LESS
            • Experience building data visualization using libraries such as d3.js
            • Experience using build tools such as Webpack, Gulp or Grunt.
            • Good understanding of asynchronous request handling, partial page updates, and AJAX
            • Proficient understanding of cross-browser compatibility issues and ways to work around them
            • Proficient understanding of code versioning tools, such as Git
            • Good understanding of scalability design principles
            • Understanding principles of design and knowledge of user experience and accessibility
            • Strong attention to detail
            • Self-starter with strong motivation and execution capabilities
            • Excellent communication skills
            • Team player
            • Knowledge of frontend testing frameworks such as Jasmine and Karma is a plus
            • Proficiency with JavaScript ES6 and Typescript is a plus
            • Knowledge of Node.js is a plus

            What You Need For Success

            • Bachelor's degree in Computer Science or a related field
            • 5+ years of experience building successful web applications in production

            Benefits

            • Health: Medical, Dental, and Vision
            • Time away: Vacation and holidays
            • Development: Generous tuition reimbursement and access to internal professional development resources.
            • Equal opportunity employer

            Why You’ll Love Working Here

            As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

            Belonging At LivePerson
            We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

            We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

            Apply for this job