Job Description

The role combines skills of curriculum design, instructional design, project management, vendor management, and technology. Curriculum Design is the process of defining the optimal training journey, or pathway, for each audience to develop any needed knowledge bases and competencies. Instructional Design is the process of designing and developing the training courses/experiences to ensure all learning objectives are met and trainees are equipped with the specified knowledge and competencies following their successful completion of each training. Project and vendor management is the process of working with our courseware developers to provide information, guidance, and oversight in the creation of training assets.

You will design and develop curriculum and instructional materials for your assigned audiences and products, as well as participate in their creation.

• Partner with Delivery Enablement and functional areas to establish and continually improve end-to-end training capabilities
• Collaborate with SMEs and other stakeholders to design curriculum and course content (Instructor-Led, Virtual, eLearning, Emerging Channels) with the goal of translating that into actionable learning, in a timely manner 
• Assess needs and become subject matter expert by building relationships with product house, reading documentation, attending training, researching your audience and attending product meetings
• Meet with Sales Training teams and Product teams to keep abreast of new functionality and how it impacts the technical audience
• Design each curriculum and course to include description, length, audience, pre-requisites, objectives, outcomes, agendas and course outlines/storyboards reflecting a Day in the Life of that audience
• Apply various instructional strategies, models, and theories to create instructionally sound content
• Integrate emerging instructional methods and technologies into e-learning
• Ensure that learning components in all modalities are grounded in principles of adult learning  
• Define and manage project schedules and manage multiple assigned courses simultaneously to ensure appropriate stakeholder input, quality and on-time completion 
• Develop/assign and edit training materials including training slides, Instructor Guides, Participant Guides, exercises, case studies, job aids, and supplemental training materials to extend learning retention and ‘in the moment’ resource documents to increase learning and retention
• Validate the quality of the course by doing a Pilot and updating the course as needed.
• Drive excellence by promoting industry leading practices and continual improvement initiatives
• Contribute to standard processes & best practices for curriculum development, leveraging adult learning principles and modern learning theory
• Synthesize and utilize review feedback to ensure appropriate delivery methods and activity types are utilized to improve learning outcomes, meet customer needs, and align with overall blended strategy 
• Collaborate with internal and external stakeholders to ensure requirements are being met and projects are kept on schedule
• Load training content to appropriate repositories / platforms for record retention and distribution and maintain version control

Qualifications

 Bachelor's degree in any field

- 3-5 years’ experience as an instructional designer with proficiency in either live (ILT, Virtual) or asynchronous (eLearning) instructional design modalities
- Demonstrated knowledge of adult learning theory and application in a blended learning environment
- Able to understand training needs and translate them into creative and engaging training solutions
- Demonstrated success at developing curriculum paths based on skill requirements and training needs in multiple modalities
- Experience working in a multi-cultural, global organization
- Outstanding communications, problem solving and project management skills
- Ability to influence and indirectly manage across functional teams
- Strong time management, organizational skills, and the ability to manage multiple projects in a fast-paced environment
- Ability to take direction in overall course design & objectives, but add value through exceptional execution
- Creative ability to express complex topics clearly and concisely, in an engaging manner that will resonate with each audience
- Experience in delivering training instruction a plus
- Excellent organization / project management skills and the ability to advance multiple initiatives simultaneously
- Ability to multi-task, flexibly prioritize projects, and respond to feedback 
- Experience in a sales and/or technical field a plus, implementing software with an understanding of database concepts
- Knowledge of Healthcare/Life Sciences Industry and/or SaaS Technology a plus

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Job Description

The ESource Fractional Leader Leader will be an "as needed" executive level learning and development consultant for L&D strategies and blue prints, special projects, aligning learning with the corporate goals, needs assessments, budgeting, use of new learning technologies and AI, vendor selection, metrics and analyses, organizational structure, etc. The ESource FLL will become certified in our process known as FARE and will work with our clients on a temporary basis.

Qualifications

Minimum of 10 years of learning and development experience

5 or more years of executive level management in L&D (director and above)

up to 40 hours per week availability

High level consulting experience preferably with the C Suite of an organization

P&L responsibility

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Job Description

The role combines skills of curriculum design, instructional design, project management, vendor management, and technology. Curriculum Design is the process of defining the optimal training journey, or pathway, for each audience to develop any needed knowledge bases and competencies. Instructional Design is the process of designing and developing the training courses/experiences to ensure all learning objectives are met and trainees are equipped with the specified knowledge and competencies following their successful completion of each training. Project and vendor management is the process of working with our courseware developers to provide information, guidance, and oversight in the creation of training assets.

You will design and develop curriculum and instructional materials for your assigned audiences and products, as well as participate in their creation.

• Partner with Delivery Enablement and functional areas to establish and continually improve end-to-end training capabilities
• Collaborate with SMEs and other stakeholders to design curriculum and course content (Instructor-Led, Virtual, eLearning, Emerging Channels) with the goal of translating that into actionable learning, in a timely manner 
• Assess needs and become subject matter expert by building relationships with product house, reading documentation, attending training, researching your audience and attending product meetings
• Meet with Sales Training teams and Product teams to keep abreast of new functionality and how it impacts the technical audience
• Design each curriculum and course to include description, length, audience, pre-requisites, objectives, outcomes, agendas and course outlines/storyboards reflecting a Day in the Life of that audience
• Apply various instructional strategies, models, and theories to create instructionally sound content
• Integrate emerging instructional methods and technologies into e-learning
• Ensure that learning components in all modalities are grounded in principles of adult learning  
• Define and manage project schedules and manage multiple assigned courses simultaneously to ensure appropriate stakeholder input, quality and on-time completion 
• Develop/assign and edit training materials including training slides, Instructor Guides, Participant Guides, exercises, case studies, job aids, and supplemental training materials to extend learning retention and ‘in the moment’ resource documents to increase learning and retention
• Validate the quality of the course by doing a Pilot and updating the course as needed.
• Drive excellence by promoting industry leading practices and continual improvement initiatives
• Contribute to standard processes & best practices for curriculum development, leveraging adult learning principles and modern learning theory
• Synthesize and utilize review feedback to ensure appropriate delivery methods and activity types are utilized to improve learning outcomes, meet customer needs, and align with overall blended strategy 
• Collaborate with internal and external stakeholders to ensure requirements are being met and projects are kept on schedule
• Load training content to appropriate repositories / platforms for record retention and distribution and maintain version control

Qualifications

- Bachelor's degree in any field

- 3-5 years’ experience as an instructional designer with proficiency in either live (ILT, Virtual) or asynchronous (eLearning) instructional design modalities
- Demonstrated knowledge of adult learning theory and application in a blended learning environment
- Able to understand training needs and translate them into creative and engaging training solutions
- Demonstrated success at developing curriculum paths based on skill requirements and training needs in multiple modalities
- Experience working in a multi-cultural, global organization
- Outstanding communications, problem solving and project management skills
- Ability to influence and indirectly manage across functional teams
- Strong time management, organizational skills, and the ability to manage multiple projects in a fast-paced environment
- Ability to take direction in overall course design & objectives, but add value through exceptional execution
- Creative ability to express complex topics clearly and concisely, in an engaging manner that will resonate with each audience
- Experience in delivering training instruction a plus
- Excellent organization / project management skills and the ability to advance multiple initiatives simultaneously
- Ability to multi-task, flexibly prioritize projects, and respond to feedback 
- Experience in a sales and/or technical field a plus, implementing software with an understanding of database concepts
- Knowledge of Healthcare/Life Sciences Industry and/or SaaS Technology a plus

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Job Description

JOB SUMMARY
Perform activities associated with Information Technology’s ERP system; business process architecture/design, and technology adoption of our customer’s business systems; and support of our customer’s ERP/IFS systems.  Participate and occasionally lead sub-pieces of our customer’s global implementation of IFS applications by providing necessary business process consulting, training, SOPs, documentation, and applications consulting to ensure success in using IFS Applications as a tool to improve overall business performance.  The employee is the ERP/IFS business and technical Subject Matter Expert in cost and corporate accounting areas.    This person is expected to be being available and on-call 24X7 in support of IT’s ERP technology solutions globally.    

PRINCIPLE ACCOUNTABILITIES include the following:

•      Participate in our customer’s ERP solutions implementation in all business areas including Information Technology globally.

•      Our customer’s IFS System Experts in Accounting (cost and corporate)

•      Support for our customer’s IFS Security Admin focused on minimizing Segregation of Duties conflicts as part of JSOX in IFS

•      Subject Matter Expert in Accounting and other related areas including IFS business process design, IFS technology adoption, and IFS integration.

•      Subject matter expert on business analysis, data analytics, financial consolidations, Manufacturing, and Accounting

•      Subject matter expert in “IFS Projects”, “IFS Project Accounting” and other related items

•      Works with management to prevent or remove obstacles that inhibit the delivery of quality products and services.

•      Additional responsibilities and duties may be assigned.
 

Qualifications

KNOWLEDGE/EXPERIENCE/SKILLS: Minimal requirements for education, knowledge and experience:

•      Bachelor’s Degree in Computer Science, MIS, BCS or related degree or equivalent experience

•       +4 years relevant experience including hands on experience as IFS user in Accounting

•      CPA a plus

•      +2 years in implementing, supporting, and maintaining IFS ERP solutions in an accounting capacity

PHYSICAL/MENTAL DEMANDS AND WORKING CONDITIONS: This position requires the ability to perform the essential duties and responsibilities in the following environment:

•      USA domestic travel up to 40%.

•      Work schedule generally consists of 40 hours per week or more, which may include being available to support global operations and on-call, evenings, and/or weekends.

•      Able to lift computer equipment, monitors, and servers.

This position description has been prepared to assist in defining job responsibilities, physical demands, working conditions and skills needed. It is not intended as a complete list of job duties, responsibilities and/or essential functions. our customer’s and reserves any or all rights to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper.

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Job Description

·         Work across new IFS implementations, upgrades, re-implementations, and improvement projects

·         Lead workshops to gather information on customer objectives and detailed workstream requirements

·         Advise customers on solution design aligned to their business process objectives/requirements; confident to challenge to ensure the best outcome for the customer

·         Take ownership of project workstream(s)

·         Work with application consultants to ensure a quality, simple and customer focused functional solution

·         Take an overview of the customers entire solution and engage with other consultants effectively

·         Identify CRIM (Customizations, Report, Interface, and Modification) requirements

·         Provide post-live support and training to users

·         Support the pre-sales team with customer proposals and demonstrations when required

·         Be capable of generating his or her own work and that of others

Qualifications

·         Several years industry experience with transferrable skills to deliver class leading solutions based on IFS Applications or equivalent ERP system

·         Several years of experience working with IFS’ Service & Maintenance module is desirable

·         ERP project experience, either through new implementation or significant improvement projects

·         Excellent time management and organization skills

·         Good communication and listening skills.

·         Outgoing and personable personality

·         A passion to learn and develop skills in order to be an expert and provide a high level of continuous transfer of knowledge to customers and colleagues.

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