Be a part of the team building the future of healthcare!
Firefly Health is building a revolutionary new type of comprehensive health "care and coverage,” powered by a relationship-driven care team, a trusted virtual and in-person clinical network, and our proprietary technology platform.
Founded by experienced clinicians and technology leaders, Firefly Health is on a mission to deliver clinical and financial health through joyful, always there care. We are flipping the script on what it means to be a health plan and actually providing a true health benefit to members.
We are intensely focused on optimizing the physical + mental + financial wellbeing of those who want (and deserve) something better than the status quo. If you are ready to roll up your sleeves and take on our audacious mission, we would love to hear from you.
Your Role
As an Associate on the Member Experience team at Firefly, you are the heartbeat of our day-to-day operations. Your role is crucial in ensuring our patients receive an exemplary experience at every touchpoint. From onboarding to ongoing member services, you are instrumental in turning carefully crafted strategies into tangible experiences for our members.
Your commitment to operational excellence directly influences teams' success, making you an essential part of our mission to redefine healthcare delivery. This role will require a non-standard work schedule with weekend shifts.
You will:
Things You Might Be Called Upon to Help With:
You’d be a good fit if you:
Our office is located in Watertown, Massachusetts, but we’ve developed a robust remote working structure to give us more geographical flexibility while hiring for many positions.
This role can be done largely remotely, there are several times a year when staff come together onsite for planning and team building.
Firefly is an equal opportunity employer. We value diverse backgrounds and perspectives. We're committed to building and sustaining an inclusive workplace culture where individuals are treated with dignity and respect. All employment is decided on the basis of qualifications, merit, and business need. Firefly is an E-Verify employer.
See more jobs at Firefly Health
Be a part of the team building the future of healthcare!
Firefly Health is building a revolutionary new type of comprehensive health "care and coverage,” powered by a relationship-driven care team, a trusted virtual and in-person clinical network, and our proprietary technology platform.
Founded by experienced clinicians and technology leaders, Firefly Health is on a mission to deliver clinical and financial health through joyful, always there care. We are flipping the script on what it means to be a health plan and actually providing a true health benefit to members.
We are intensely focused on optimizing the physical + mental + financial wellbeing of those who want (and deserve) something better than the status quo. If you are ready to roll up your sleeves and take on our audacious mission, we would love to hear from you.
Your Role
As Senior Counsel you will play a crucial role in supporting Firefly’s growth by partnering with external-facing teams (payer, provider, strategic partnerships) and providing strategic internal legal guidance. Reporting to our General Counsel, you will handle complex transactions, ensure compliance, and contribute to the development and execution of Firefly's strategy. In this role, you will work closely with cross-functional leaders from areas such as Clinical and Clinical Operations, Marketing, Sales, Tech, and People Operations to drive Firefly’s overall success.
You will:
You’d be a good fit if:
It’d be nice if:
Our office is in Watertown, Massachusetts, but we’ve developed a robust remote working structure to give us more geographical flexibility while hiring for many positions. This role can be done largely remotely, there are several times a year when staff come together onsite for planning and team building.
Firefly is an equal opportunity employer. We value diverse backgrounds and perspectives. We're committed to building and sustaining an inclusive workplace culture where individuals are treated with dignity and respect. All employment is decided on the basis of qualifications, merit, and business need. Firefly is an E-Verify employer.
See more jobs at Firefly Health
Be a part of the team building the future of healthcare!
Firefly Health delivers a refreshingly personal and convenient healthcare experience. Firefly works with payers and self-funded employers to offer advanced virtual-first primary care and alternative health plans that integrate care, coverage, and navigation, delivering “always there” care for our members. By engaging members early and often, Firefly develops trust and rapport so members always know where to turn. And it works.
Firefly routinely earns high satisfaction ratings from members, with a 70+ Net Promoter Score (NPS). Member health outcomes for conditions like hypertension, diabetes, anxiety, and depression are 50-80% higher than industry benchmarks. And 84% of our members follow our recommendations, demonstrating our effectiveness in navigating our members to high quality, lower cost providers. It’s all proof that meaningful engagement builds trust. And trust leads to real results.
About this role
Firefly Health is bringing our risk-bearing primary care and health plan products to a growing number of employers around the country. The Vice President, Employer Sales role is a critical role within the Firefly Commercial Team, driving strategic and sustainable growth across our growing book-of-business. This individual will be responsible for leading the development and expansion of our Employer Sales strategy and pipeline at Firefly.
First and foremost, this is a results-driven role. We’re looking for someone with a demonstrated track record of selling to large and jumbo employers. The right candidate understands that employer sales can be complex, and will be able to demonstrate their experience in cultivating relationships with key executive decision-makers within the organization and key influencers (e.g., consultants) external to the organization as well.
We are looking for a strategic and creative contributor who understands that acting as a value-added partner is critical to the sale. We aren’t selling widgets - we’re fundamentally changing the way healthcare is delivered in the U.S. - so clearly demonstrating the ability to consultatively sell will be critical.
The Vice President, Employer Sales should be an execution-focused team player who understands that “we win on the margin”, commanding trust and inspiring confidence both internally and externally; with excellent people skills, a willingness to take smart risks, thinking both strategically and tactically, and maintaining a positive outlook and sense of humor in the face of challenges.
This role will report to the Chief Commercial Officer.
You will:
You Have:
Our office is located in Watertown, Massachusetts but we’ve developed a robust remote working structure to give us more flexibility geographically while hiring for many positions.
While this role can be done largely remotely, there are several times a year when staff come together onsite for planning and team building.
We are always looking for valuable talent to add to our growing team. Even if you’re not sure this role is the one for you, don’t let that stop you. We’d love to have a conversation to see where you could fit.
Firefly is an equal opportunity employer. We value diverse backgrounds and perspectives. We're committed to building and sustaining an inclusive workplace culture where individuals are treated with dignity and respect. All employment is decided on the basis of qualifications, merit, and business need.
See more jobs at Firefly Health
Be a part of the team building the future of healthcare!
Firefly Health delivers a refreshingly personal and convenient healthcare experience. Firefly works with payers and self-funded employers to offer advanced virtual-first primary care and virtual-first health plans that integrate care, coverage, and navigation, delivering “always there” care for our members. By engaging members early and often, Firefly develops trust and rapport so members always know where to turn. And it works.
Firefly routinely earns high satisfaction ratings from members, with a 75+ Net Promoter Score (NPS). Member health outcomes for conditions like hypertension, diabetes, anxiety, and depression are 50-80% higher than industry benchmarks. And 84% of our members follow our recommendations, demonstrating our effectiveness in navigating our members to high quality, lower cost providers. It’s all proof that meaningful engagement builds trust. And trust leads to real results.
About this role
Firefly Health is bringing our risk-bearing primary care and coverage to a growing number of payers around the country. The Vice President, Payer Sales role is a critical role within the Firefly Commercial Team, driving strategic and sustainable growth across our growing book-of-business. This individual will be responsible for leading the development and expansion of our Payer Sales strategy and pipeline at Firefly.
First and foremost, this is a results-driven role. The right candidate will have a demonstrated track record of selling to national and regional payers. The right candidate understands that payer sales are complex, and will be able to demonstrate their experience in cultivating relationships with key executive decision-makers across multiple levels and functions to drive deals to close.
We are looking for a strategic and creative contributor who understands that acting as a value-added partner is critical to the sale. We aren’t selling widgets - we’re fundamentally changing the way healthcare is delivered in the U.S. - so clearly demonstrating the ability to consultatively sell will be critical.
The Vice President, Payer Sales should be an execution-focused team player who understands that “we win on the margin”, commanding trust and inspiring confidence both internally and externally; with excellent people skills, a willingness to take smart risks, thinking both strategically and tactically, and maintaining a positive outlook and sense of humor in the face of challenges.
This role will report to the Chief Commercial Officer.
You will:
You Have:
Our office is located in Watertown, Massachusetts but we’ve developed a robust remote working structure to give us more flexibility geographically while hiring for many positions.
This role can be done largely remotely, there are several times a year when staff come together onsite for planning and team building.
We are always looking for valuable talent to add to our growing team. Even if you’re not sure this role is the one for you, don’t let that stop you. We’d love to have a conversation to see where you could fit.
Firefly is an equal opportunity employer. We value diverse backgrounds and perspectives. We're committed to building and sustaining an inclusive workplace culture where individuals are treated with dignity and respect. All employment is decided on the basis of qualifications, merit, and business need.
See more jobs at Firefly Health