Job Description

About the role

The Ireland Business Development Manager role is responsible for the whole Sales Process for TOMRA Collection Ireland, from prospecting, to the signing of the contract, through to order fulfilment and ongoing customer relationships, within the assigned market segment of customers in Ireland. The BDM must have a strong background in the Capital equipment/ FMCG market in Ireland

Your focus will evolve in 3 key stages

Firstly, to build up the new market by making contact with retailers primarily and initiating relationships that can lead to new business for TOMRA Collection. This will include field sales work, cold calling and building a sales pipeline

Secondly, managing the sales process through to contract completion

Thirdly, once customers are secured, to provide ongoing customer relationship management to selected key accounts in Ireland and progress to other growth opportunities with new and existing customers

Reporting to the Senior Sales Team Lead, Ireland, You will work closely with the Service and Operations teams to ensure an optimal flow of the new customer relationships throughout these stages.

Responsibilities:

• To achieve the set turnover, product mix and profit goals in your assigned territory    (East Coast)
• Always represent TOMRA Collection Ireland in a professional manner in accordance with overall TOMRA Values and Policies
• Identify potential customers and establish commercial contact with the relevant decision-makers within those organisations
• Represent TOMRA Collection at events and trade shows primarily in Ireland as well as occasionally in wider UK to build customer relationships and present new & existing products
• Oversee and own the full sales to installation processes: sell, customer set up, order capture, pre-install info to service, post install follow-up call/visit etc
• Remain informed on industry activity both locally and nationally.
• Be a champion for sustainability and our environment.

Business Travel Expectations:

• Regular travel to customer sites (offices, stores) along the East Coast as needed
• Occasional international travel with overnight night stay

Qualifications

Who are we looking for?

• Strong background in the sale of capital equipment
• An experienced Business Development Manager
• An interest in sustainability and an understanding of the process
• Ideally with a Business related degree, although enthusiasm & drive in a sales role is the essential factor
• Relationship builder, strong networker, and communicator at all levels
• Analytical thinker, able to implement a structured approach to their working week
• Result-oriented and eager to learn by listening to market needs and changes
• Good knowledge and capability in the use of Microsoft Office packages
• Demonstrable ability for effective business communication verbally and in writing
• Excellent listening skills, easy-going and friendly
• Self-disciplined, focused and self-motivated
• A resilient personality who doesn’t let setbacks get them down
• Confident and comfortable working alone with remote supervision and support

Qualifications:

• Must be fluent in English
• Entitled to work and live in Ireland
• Must hold a full clean valid driving licence for Ireland

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Job Description

Responsibilities:

• Project Management: Take responsibility for executing projects in the field of metal and waste recycling, following applicable procedures.
  • Contract Review: Review sales inputs and contract details.
  • Internal Project Coordination: Coordinate internal projects using relevant software (ERP system, etc.).
  • Interface Clearance: Collaborate with internal and external customers to ensure smooth communication.
  • Customer Acceptance: Achieve customer acceptance for completed projects.
  • Monitoring and Payments: Monitor project progress, including payment processing.
• Project Closure: Distribute project closure reports and perform post-cost calculations.
• Customer Relationship Building: Establish and maintain reliable relationships with customers to address any issues.
• Technical Consultancy: Provide technical advice to customers and sales teams on complex plant designs.
• Sales Support: Assist the sales team.
• Successful Project Execution: Ensure projects are executed successfully within budget and timelines, meeting customer satisfaction.
• Continuous Process Improvement: Drive improvements within your area of responsibility.

Qualifications

Requirements:

• Technical Education and Knowledge: Essential technical education and knowledge.
• Fluent French and English Proficiency: Strong language skills in both French and English are essential.
• Location: Reside either in France near an airport or in Germany close to Koblenz.
• Willingness to Travel: Approximately 60% travel, sometimes abroad.
• Self-Motivation and Task Completion: Demonstrate self-motivation and the ability to fully complete tasks.
• Excellent Coordination and Organizational Skills: Strong coordination and organizational abilities.
• IT and Network Skills: Proficient in IT and network skills.
• Business Experience: Experience in a support function.
• Ability to Read Drawings: Capable of reading technical drawings.
• Effective Communication: Good verbal and written communication skills.
• Problem-Solving Skills: Strong problem-solving abilities.
• Customer Orientation: Ability to relate to local customers, their perspectives, and cultural nuances (preferably with local cultural experience).

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Descripción del empleo

TOMRA está buscando un Técnico - Ingeniero de Servicio en Campo para unirse a nuestro equipo en España. Como miembro clave, serás responsable de brindar apoyo a nuestros clientes en la región este - sureste de España. Este rol es ideal para aquellos con espíritu aventurero, ya que habrá mucho viaje, principalmente nacional en la región este-sureste de España y viajes ocasionales al resto de España y Portugal (siempre en función de la carga de trabajo del resto de equipo).

Recibirás toda la formación necesaria en nuestro centro de capacitación en Alemania, así como experiencia práctica en el campo con el apoyo de comapñeros experimentados.

Tus tareas

• Instalación, puesta en marcha, mantenimiento, optimización y reparación de máquinaria de clasificación basada en sensores sobre la base instalada de TOMRA Recycling.
• Garantizar el rendimiento máximo de los sistemas de clasificación de TOMRA in situ.
• Brindar experiencias excepcionales al cliente a través de soporte y una comunicación efectiva.
• Optimización de los sistemas / procesos de clasificación mediante muestreo y pruebas.
• Identificación de oportunidades para agregar valor a los negocios de nuestros clientes mediante la introducción de productos, soluciones y servicios complementarios de TOMRA.
• Actuar como enlace entre nuestros clientes y la sede central, recopilando y proporcionando información del mercado para que podamos buscar continuamente nuevas oportunidades para nuestros clientes.

Requisitos

• Ciclo formativo de Grado Medio (FP2) o superior con especialización en electricidad/electrónica, automatización, mantenimiento industrial o un campo relacionado.
• Residir en un radio de aproximadamente 150 km del aeropuerto principal de Alicante.
• Disposición para viajar un 80% o más dentro del sureste de España y viajes ocasionales al resto de España y Portugal, con un horario flexible.
• Experiencia laboral en un entorno industrial con enfoque en mantenimiento preventivo y correctivo en el lugar sería una gran ventaja.
• Conocimientos profundos de sistemas eléctricos y resolución de problemas.
• Competencia en programas informáticos, configuración de PC, estructuras de red.
• Un cierto talento para la comunicación al tratar con personas, en nuestro caso, estos son clientes.
• Nativo en español y competente en inglés.
• Se requiere licencia de conducir limpia.
• Conocimiento de procesos de reciclaje es una ventaja.

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Job Description

We are looking for a Business Development Manager (m/f/d) within TOMRA Recycling / Feedstock who will ensure that our plastic grading / sorting plants are filled up with mixed plastic waste to recycle. Another aspect is the sales of the output material.

Our new Business Development Manager (m/f/d) will work together with the rest of the team, approaching our European network withing the waste & recycling industry strategically. In addition, research needs to be conducted to identify new contacts for expanding the network and setting off new promising partnerships. A good understanding of the specifics of plastic waste and its circularity is needed, along with feeling comfortable at waste processing plants, conducting feasibility tests with potential material. 

The Position requires readiness to travel of approximately 30%, having the ability to work remotely the rest of the time. 

Responsibilities of the Business Development Manager (m/f/d): 

• Actively set-up and drive initiatives to meet sourcing & sales objectives
• Strategically intensify contacts within our European waste & recycling network but also research for and establish new partnerships with incinerators
• Conduct feasibility tests with potential input material and analyze outcome
• Successfully lead commercial negotiations and close agreements accordingly to secure input material

   

Qualifications

• 3-5 years of working experience in a similar role in analyzing waste / recycling plants to fulfill sourcing needs 
• Understanding of recycling processes and specifics of plastic waste 
• Knowledge related to purchasing of input materials management is appreciated
• Strong communication skills adapting per target group, being fluent in English with German and / or another European language as a plus
• Purpose-driven personality, being intrinsic motivated and able to build trustful relationships with partners

Educational background 

• University degree in economics, engineering or waste management
• Additional commercial experience is a must

Other skills / abilities  

• Feeling comfortable in waste plants – without that, bringing plastics back to circularity is not possible!

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Job Description

• Together with the Segment Director, the Segment Area Manager will be responsible for implementing a Systematic Sales Management approach with focus on the center/north of Europe.
• The Segment Area Manager plans and executes sales activities and supports on request also sales activities outside Italy.
• Responsibility for the area of Wood Recycling and sorting (investment level typically EUR 400.000 – 1.500.000/order).
• The Segment Area Manager ensures the effective internal organization of processes and structures.
• Responsibility for the area sales budget.
• Developing, coaching and working together with the global sales team.
• Executing the company strategy and supports the Business Development Manager in evaluating new business fields if it necessary.
• The Segment Area Manager participates in exhibitions and conferences locally and on international events. and is an active part of the (global) Recycling Team.

Qualifications

• Bachelor or master’s degree in mechanical engineering, process engineering or comparable technical background.
• 5+ years’ experience in the wood based pannel industry or related industries.
• Experience in selling large capital equipment or selling long project sales cycle or experience with sales of technical equipment in the recycling industry, also in managing Key Account Customers.
• Experience from working in an international environment.
• Strong commercial skills, should act customer-minded, result-driven and entrepreneurial.
• Proven track record of successful contract negotiation, excellent listening and communication skills and should follow an analytical approach.
• Act as a mature character who can gain respect from owners/clients in the Recycling industry.
• Passion for the company’s technology and employees.
• Excellent verbal and written communication skills in English are required.
• The Segment Area Manager appreciates cultural differences and is willing to travel extensively.

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Job Description

This is a rare and exciting opportunity to be part of our dynamic Leadership Team and report directly into the Head of Americas. You will have full empowerment and support to develop the service strategy with a focus on delivering best-in-class service. 

As Regional Service Director, you have the overall responsibility for growing the services business both in revenue and margin. This includes the end-to-end ownership of the services business in the Region, from services sales and technical support, through to services execution and customer satisfaction.

Your work will be purposeful, and you will play an important role in helping the business achieve some exciting goals. 

Key responsibilities:

• Collaborate closely with the regional leadership team to formulate and execute a comprehensive strategy aimed at the expansion of our services business within the region
• Champion a culture of exceptional customer service and satisfaction. Monitor customer feedback, address concerns, and implement strategies for continuous improvement.
• Take responsibility for P&L management, cost control, budgeting and forecasting of regional delivery teams
• Provide feedback, mentoring and coaching to managers and leaders throughout the region to foster a culture of excellence, continuous improvement and innovation
• Ensure services growth targets are met in revenue and margin 
• Expand the services portfolio based on local market needs
• Ensure service execution surpasses industry standards
• Uphold industry regulations, quality standards, and best practices to ensure services are delivered in a compliant and efficient manner.
• Manage cashflow and collection
• Implement a continuous improvement mindset by managing and monitoring key KPI’s and service levels and completing root-cause analysis to identify improvement opportunities 

Qualifications

• >15+ years proven success in building and driving high performing teams in service organizations 
• Experience in leading change and transformation
• Experience leading an international service organization, with high performing and geographically distributed teams 
• Ability to define strategic plans for business functions in collaboration with cross-functional stakeholders
• Think out of the box mindset to design and develop new service products in line with market needs
• Demonstrated ability to communicate verbally and in written form, present and influence credibly and effectively at all levels of the organization, including executive and C-level 
• Demonstrated ability to maintain high customer satisfaction (NPS) ratings that meet company needs
• High level of initiative, ability to lead and work well in a team environment, plan and carry out responsibilities with minimal direction 
• Ability to travel up to 30% of the time

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Stellenbeschreibung

Aufgaben:

• Materialflussanalyse: Sie kontrollieren die Materialströme per Hand, die von unseren Sortiermaschinen bei Kunden vor Ort sortiert wurden, insbesondere im Bereich Metall- und Abfallrecycling.
• Projektoptimierung: Unterstützung des Projektteams bei der Optimierung der Sortierleistung während der Projektübergabe.
• F&E-Projekte: Sie helfen bei Materialzählungen für Forschungs- und Entwicklungsprojekte, um die Eignung neuer Maschinen und Anwendungen zu bewerten.
• Testzentrum: Unterstützung des Testzentrums bei Materialzählungen.
• Internationale Zusammenarbeit: Bereitschaft, im Ausland zu reisen und in einem internationalen Team zu arbeiten.

Qualifikationen

Anforderungen:

• Leidenschaft für Umweltschutz und Nachhaltigkeit: Wir suchen jemanden, der sich für den Schutz unserer Umwelt einsetzt.
• Vorkenntnisse im Bereich Abfallmanagement oder Labor: Eine formale berufliche Ausbildung ist nicht erforderlich, aber Erfahrung im Bereich Abfallmanagement oder im Labor ist von Vorteil.
• Reisebereitschaft: Sie sind bereit, ins Ausland zu reisen (normalerweise nicht über den Freitag hinaus).
• Koordinations- und Organisationsfähigkeiten: Sie haben ein gutes Maß an Koordinations- und Organisationsfähigkeiten.
• Grundkenntnisse in Englisch: Englischkenntnisse sind wünschenswert.
• Zuverlässigkeit und Teamgeist: Sie sind zuverlässig, sorgfältig, verantwortungsbewusst, flexibel und teamorientiert.

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Job Description

ERP Specialist - Application Management (Field Service)

TOMRA Recycling is seeking a highly skilled and motivated ERP Specialist - Application Management (Field Service). The successful candidate will act as a power user for the global service department, managing all business-related processes and applications, with a primary focus on ERP (IFS) and PowerBI.

Key Responsibilities:

- Serve as the primary contact and Subject Matter Expert (SME) for processes and tools within the global service organization.

- Act as a power user for the business tools and processes of the global Service department, ensuring optimal use of ERP (IFS) and PowerBI and Service Management Systems.

- Pass on knowledge to the global user community, monitor adherence to best practices

- Lead the global rollout of service processes in TOMRA entities worldwide.

- Document processes in collaboration with the quality department.

- Lead the capture, design mapping, and implementation of standardized processes.

- Work closely with the internal Business Process Management team to integrate and align processes TOMRA Recycling-wide, Utilize IFS Cloud knowledge to optimize and steer business processes in the service department.

- Drive user trainings to ensure efficient use of applications and tools.

- Monitor working instructions and defines actions (additional trainings, awareness measures,…) in order to raise efficiency of the service department.

Qualifications

- Bachelor's degree in IT Business, Process Management, or a related field (e.g., Fachinformatiker Anwendungsentwicklung).

- Proven experience with IFS and PowerBI and Service Management Systems.

- Proficiency in English is essential; knowledge of German is a bonus.

- Strong analytical skills, excellent communication abilities, and a self-driven attitude.

- Proven experience in the back-office of a service department

- Fluency in English; proficiency in German is a plus.

- A background in IFS, as well as Field Service Management System (FSMS) experience is a plus.

- You are based in one of these countries: Germany, France, Italy, Spain, Slovakia, Poland.

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Job Description

Role and Responsibilities

Your responsibilities will include:

• Strategically implementing a systematic sales strategy tailored for the region.
• Orchestrating and executing targeted sales activities within the region.
• Actively engaging in industry exhibitions and conferences to foster brand presence.
• Empowering and guiding the sales team by equipping them with key insights on applications, competitors, pricing strategies, and winning tactics for projects.
• Proactively scouting for leads and cultivating opportunities within the assigned area.
• Preparing offers and skillfully negotiating with customers to secure agreements.
• Pioneering the development of new markets and nurturing relationships with prospective contacts.
• Managing an allocated annual budget tied to territorial responsibilities.
• Providing accurate forecasts into the CRM system, offering long-term visibility for strategic decision-making.
• Delivering comprehensive updates to the Segment Director Metal on planned and ongoing activities, customer projects, trials, and emerging market trends.

Qualifications

• A minimum of 5-10 years' experience in the Metal Recycling (MR) industry, with expertise in sensor-based sorting technology or the operation of MR recycling sorting plants.
• Proven experience in selling large capital equipment, navigating long project sales cycles, and handling technical equipment sales.
• Demonstrated ability to thrive in an international environment with diverse cultural backgrounds.
• Excellent communication skills in English and German
• A track record of successful contract negotiation, paired with exceptional listening and communication skills, underpinned by an analytical approach.
• Willingness to travel locally and internationally, with up to 70% of time dedicated to travel.
• Strong self-organizational skills and the ability to perform under pressure.
• Proficiency in using the Office suite, particularly PowerPoint and Excel.

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Job Description

Position Overview: At TOMRA, we believe diversity drives innovation. The Field Service Engineers play an integral role in the success of the resource revolution here at TOMRA. They are responsible for delivering high quality service to ensure enhanced machine performance and an excellent customer experience.  We are looking for a field service engineer local to our Charlotte, NC office to support Customers within North America. 

Primary Job Functions:

• Conduct a range of field service tasks including commissioning, testing, integration, optimization, maintenance, and repair throughout the USA, including Canada and Mexico.
• Offer expert consultation on customer plant systems (ex: subsystems that input material to our chute systems, subsystems which receive material from our chute systems, etc.)
• Provide support (incl. remote support) to clients regarding technical issues and sorter performance, etc.
• Deliver detailed field reports after each customer visit or technical intervention.
• Provide machine and maintenance training to customer and service personnel
• Provide on call technical phone support and field response to equipment and customer issues when not in the field
• Mentor junior level Field Support Engineers both technically and administratively.
• Contribute ideas about improvement possibilities (quality/efficiency/profitability).

Qualifications

Education:

• University or College studies in Electrical or Electro-Mechanical Engineering preferred; minimum Technician qualifications required.

Required Experience and Skills:

• Minimum of 3 years of customer-facing B2B experience in electrical and mechanical fields.
• You have a solid technical foundation, particularly in electricity (reading electrical diagrams and plans, API/PLC electrical automation);
• Excellent communication skills with demonstrated ability to present complex technical information and issues in a user-friendly manner.
• Flexible and willingness for international travel.
• You are at ease with computer programs / PC configuration.
• Fluent in English; Spanish language skills are a plus

Physical Requirements

• Job requires frequent bending, kneeling and standing.
• Ability to lift up to 80 lbs. 
• Working in confined spaces.
• Ability to drive for long distances.

Travel:

• Travel on average 80% per year: local, domestic and international.
• Overnight travel Monday - Friday based on assignment
• Must have a valid passport
• Ability to drive without restrictions, clean DMV record.

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Job Description

• Installation, commissioning, maintenance and repair of sensor-based sorters at TOMRA Recycling installation bases;
• Ensuring maximum performance of TOMRA sorting systems in the field;
• Delivering exceptional customer experiences through first-class communication and support;
• Optimizing of the sorting systems / process;
• Identifying opportunities to add value to our customers businesses through the introduction of complementary TOMRA products, solutions and services;
• Acting as a link between our customers and Head Quarters – collecting and providing feedback from the market so that we can continuously look for new opportunities for our customers.

Qualifications

• Completed secondary technical school or higher with a specialization in electrician/electronics, automatics, industrial maintenance, or a related field.
• 2-3 years of relevant work experience in an industrial environment, with a focus on on-site preventive and curative maintenance.
• Reside in Katowice (+40km around) OR Krakow.
• Willingness to travel approximately 80% of the time within South of Poland, and occasionally to the Baltics, Slovakia, Czech Republic, and other international locations.
• Valid car license;
• Electrical certificate SEP;
• Proficiency in computer programs and PC configuration;
• Fluent in Polish and proficient in English;
• Ability to establish and maintain effective working relationships with clients, internal and external associates, and management levels.
• Knowledge of recycling processes is a plus.

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Job Description

• Installation, commissioning, maintenance and repair of sensor-based sorters at TOMRA Recycling installation bases;
• Ensuring maximum performance of TOMRA sorting systems in the field;
• Delivering exceptional customer experiences through first-class communication and support;
• Optimizing of the sorting systems / process;
• Identifying opportunities to add value to our customers businesses through the introduction of complementary TOMRA products, solutions and services;
• Acting as a link between our customers and Head Quarters – collecting and providing feedback from the market so that we can continuously look for new opportunities for our customers.

Qualifications

• Completed secondary technical school or higher with a specialization in electrician/electronics, automatics, industrial maintenance, or a related field.
• 2-3 years of relevant work experience in an industrial environment, with a focus on on-site preventive and curative maintenance.
• Reside in Katowice (+40km around) OR Krakow.
• Willingness to travel approximately 80% of the time within South of Poland, and occasionally to the Baltics, Slovakia, Czech Republic, and other international locations.
• Valid car license;
• Electrical certificate SEP;
• Proficiency in computer programs and PC configuration;
• Fluent in Polish and proficient in English;
• Ability to establish and maintain effective working relationships with clients, internal and external associates, and management levels.
• Knowledge of recycling processes is a plus.

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Job Description

TOMRA is seeking a Field Service Engineerto join our team in Italy. As a key member, you will be responsible for providing support to our customers mainly in the North-West of Italy. This role is ideal for those with an adventurous spirit, as there will be lots of travel, mainly domestic across Italy and occasional trips abroad.

You will receive all the necessary training at our training center in Germany, as well as  practical experience in the field with the support of your experienced colleagues.

Your tasks

• Installation, commissioning, maintenance, optimization and repair of sensor-based sorters at TOMRA Recycling installation bases.
• Ensuring maximum performance of TOMRA sorting systems in the field.
• Delivering exceptional customer experiences through effective communication and support.
• Optimizing of the sorting systems / process by sampling and testing.
• Identifying opportunities to add value to our customers businesses through the introduction of complementary TOMRA products, solutions and services.
• Acting as a link between our customers and Head Quarters – collecting and providing feedback from the market so that we can continuously look for new opportunities for our customers.

Qualifications

• Completed secondary technical school (FP2) or higher with a specialization in electrician/electronics, automatics, industrial maintenance, or a related field.
• Reside within approximately 200 km radius of Milan area.
• Willingness to travel 80% or more within Italy.
• Work experience in an industrial environment with a focus on on-site preventive and curative maintenance would be a big plus.
• In-depth knowledge of electrical systems and troubleshooting.
• Proficiency in computer programs, PC configuration, network structures.
• A certain talent for communication when dealing with people - in our case these are customers.
• Native in Italian and proficient in English.
• Full clean driving license required.
• Knowledge of recycling processes is a plus.

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Job Description

As a Field Service Engineer*, you’ll play a crucial role in our mission. Your responsibilities will include:

1. Installation and Maintenance:

   • Install, commission, and maintain sensor-based sorters within TOMRA’s Recycling install base.
   • Optimize system performance through regular testing and adjustments.

2. Exceptional Customer Experiences:

   • Communicate effectively with our diverse customer base using various mediums.
   • Provide top-class support, ensuring customer satisfaction.

3. Value Creation:

   • Identify opportunities to enhance our customers’ businesses.
   • Introduce complementary TOMRA products, solutions, and services.

4. Feedback Loop:

   • Act as a bridge between our customers and headquarters.
   • Continuously seek ways to delight our customers by sharing valuable market insights.

Qualifications

• Vocational Education and Training (VET):

  • Background in electricity, electronics, computer science, or related fields.

• Work Experience:

  • 2-3 years in an industrial environment.
  • Familiarity with electrical systems and troubleshooting.

• Skills and Traits:

  • Self-motivated and proven capacity to fully complete tasks
  • Willing to travel for at least 80 % of the time, based on a flexible schedule.
  • Advanced IT and network skills.
  • Logical thinker with an affinity for computer programs.
  • Excellent communication skills, especially when interacting with customers.
  • Socially outgoing and able to handle challenging situations.

• Language Proficiency:

  • Fluent in verbal and written English
  • Good language skills in Flemish or Dutch

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Job Description

As a Field Service Engineer*, you’ll play a crucial role in our mission. Your responsibilities will include:

1. Installation and Maintenance:

   • Install, commission, and maintain sensor-based sorters within TOMRA’s Recycling install base.
   • Optimize system performance through regular testing and adjustments.

2. Exceptional Customer Experiences:

   • Communicate effectively with our diverse customer base using various mediums.
   • Provide top-class support, ensuring customer satisfaction.

3. Value Creation:

   • Identify opportunities to enhance our customers’ businesses.
   • Introduce complementary TOMRA products, solutions, and services.

4. Feedback Loop:

   • Act as a bridge between our customers and headquarters.
   • Continuously seek ways to delight our customers by sharing valuable market insights.

Qualifications

• Vocational Education and Training (VET):

  • Background in electricity, electronics, computer science, or related fields.

• Work Experience:

  • 2-3 years in an industrial environment.
  • Familiarity with electrical systems and troubleshooting.

• Skills and Traits:

  • Self-motivated and proven capacity to fully complete tasks
  • Willing to travel for at least 80 % of the time, based on a flexible schedule.
  • Advanced IT and network skills.
  • Logical thinker with an affinity for computer programs.
  • Excellent communication skills, especially when interacting with customers.
  • Socially outgoing and able to handle challenging situations.

• Language Proficiency:

  • Fluent in verbal and written English
  • Good language skills in Flemish or Dutch

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Job Description

• Installing, commissioning, maintaining, optimizing, and repairing sensor-based sorters at TOMRA Recycling installation bases.
• Ensuring maximum performance of TOMRA sorting systems in the field, prioritizing customer satisfaction.
• Delivering exceptional customer experiences through effective communication and support.
• Optimizing sorting systems/processes through sampling and testing.
• Identifying opportunities to add value to our customers' businesses by introducing complementary TOMRA products, solutions, and services.
• Serving as a liaison between customers and Headquarters, gathering and providing market feedback to continuously improve customer service and identify new opportunities.

Qualifications

• Vocational education and training (VET) in electricity, electronics, computer science, or similar field.
• 2-3 years of work experience in an industrial environment.
• In-depth knowledge of electrical systems and troubleshooting.
• Self-motivated with a proven capacity to complete tasks independently.
• Advanced IT and network skills.
• Affinity for computer programs and a strong logical understanding to grasp contexts.
• Effective communication skills, with the ability to engage with diverse individuals, including customers.
• Socially outgoing with the ability to handle stressful tasks.
• Fluent in verbal and written Romanien, Hungarian and English.
• Willingness to travel for at least 80% of the time, based on a flexible schedule.
• Full clean driving license essential.
• Knowledge of recycling processes is a plus.

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Job Description

Position Overview

TOMRA Sorting Solutions is a world leader in sensor based sorting equipment. We are a dynamic company with an outstanding product line and customer satisfaction in the sorting industry. Our China HQ Xiamen has an excellent opportunity for a Service Engineer.

The service department is responsible for ensuring the ultimate customer satisfaction; This is through the excellent execution of the installation and commissioning of the equipment, ensuring the equipment is properly maintained and stays in maximized performance.

You, as a service engineer, are passionate about technical issues, driven to resolve them and you don’t mind getting your hands dirty. You have a higher technical education: mechanics, electrical mechanics, electricity, electronics and/or experience in a similar position. With a dedicated technical training of specific knowledge, you can rapidly convert your industrial customer service experience and technical expertise to machine top performance both on technical and application aspects. You work as technical consult to achieve the customer expectation. You like to work independently and internationally in customer orientated fashion. You like variety, you adapt yourself easily to different environments and you are eager to learn.

Working place: Bangkok

MainResponsibilities:

• Be the first contact point for various after sales issue.
• Install new or modified equipment at customer facilities to ensure full functionality according to specifications
• Establish and maintain effective working relationships with customers, internal and external associates, and management.
• you provides training for customers in connection with our machines: both hardware and software
• You are responsible for the preparation of spare-parts lists, reports, etc.
• Main working territory will be Thailand, SEA and some other parts of Asia.

Qualifications

Main Requirments:

• University degree in Electrical, Software, Mechanical engineering or similar
• At least 3 years or more of electrical software and mechanical background/customer facing work experience required.
• Fluent in Thai and English, Chinese will be a strong plus. Excellent communication skills and the ability to deal effectively with customers
• Troubleshooting, and follow-up skills. excellent technical problem-solving, Self-driven, pro-active and target oriented working style with a high willingness to perform
• Superior computer and software operating system skills （Microsoft family）
• You have a flexible attitude regarding travel and labor (80% or higher short period travel).
• Valid driving license with good record
• Socially outgoing, ability to handle stress

*Tomra does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.

Most important – it’s a match!

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Job Description

This is a optimizer position for APAC focusing on Waste Recycling development. Location can be in some major cities in South Korea, Taiwan, Japan, SEA, Australia, India.

Main tasks are:

1. Field service work (warm commissioning, testing, integration, optimization)
2. Providing high level technical phone support and field response for equipment and customer issues to people within and outside the organisation
3. Give support to Sales and Project Management and strives for project acceptance
4. Training for customers as well as for Tomra Field Service Engineers
5. Provides detailed field reports that are useful for the whole organisation after every technical intervention
6. Close cooperation with German head quarter on technology development
7. Backup for maintenance and repair, predominantly for Recycling

Qualifications

1.       Excellent communication and facilitation skills with demonstrated ability to present complex technical information and issues in a user friendly manner
2.       Fluent in spoken and written English
3.       Excellent technical problem-solving, troubleshooting, and follow-up skills
4.       Ability to relate to customers, their views and issues, locally and in other countries and cultures
5.       Solution driven attitude

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Job Description

TOMRA is seeking a Field Service Engineerto join our team in Spain. As a key member, you will be responsible for providing support to our customers in the southeastern region of Spain. This role is ideal for those with an adventurous spirit, as there will be lots of travel, mainly domestic across southeastern region of Spain and occasional trips to Portugal.

You will receive all the necessary training at our training center in Germany, as well as  practical experience in the field with the support of your experienced colleagues.

Your tasks

• Installing, commissioning, maintaining, optimizing, and repairing sensor-based sorters at TOMRA Recycling installation bases.
• Ensuring maximum performance of TOMRA sorting systems in the field, prioritizing customer satisfaction.
• Delivering exceptional customer experiences through effective communication and support.
• Optimizing sorting systems/processes through sampling and testing.
• Identifying opportunities to add value to our customers' businesses by introducing complementary TOMRA products, solutions, and services.
• Serving as a liaison between customers and Headquarters, gathering and providing market feedback to continuously improve customer service and identify new opportunities.

Qualifications

• Completed secondary technical school (FP2) or higher with a specialization in electrician/electronics, automatics, industrial maintenance, or a related field.
• Reside within approximately 200 km radius of Alicante's main airport.
• Willingness to travel 80% or more within southeastern Spain and occasional trips to Portugal, with a flexible schedule.
• Work experience in an industrial environment with a focus on on-site preventive and curative maintenance would be a big plus.
• In-depth knowledge of electrical systems and troubleshooting.
• Proficiency in computer programs, PC configuration, network structures.
• A certain talent for communication when dealing with people - in our case these are customers.
• Native in Spanish and proficient in English.
• Full clean driving license required.
• Knowledge of recycling processes is a plus.

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Job Description

Role and Responsibilities

Your responsibilities will include:

• Strategically implementing a systematic sales strategy tailored for the region.
• Orchestrating and executing targeted sales activities within the region.
• Actively engaging in industry exhibitions and conferences to foster brand presence.
• Empowering and guiding the sales team by equipping them with key insights on applications, competitors, pricing strategies, and winning tactics for projects.
• Proactively scouting for leads and cultivating opportunities within the assigned area.
• Preparing offers and skillfully negotiating with customers to secure agreements.
• Pioneering the development of new markets and nurturing relationships with prospective contacts.
• Managing an allocated annual budget tied to territorial responsibilities.
• Providing accurate forecasts into the CRM system, offering long-term visibility for strategic decision-making.
• Delivering comprehensive updates to the Segment Director Metal on planned and ongoing activities, customer projects, trials, and emerging market trends.

Qualifications

• A minimum of 5-10 years' experience in the Metal Recycling (MR) industry, with expertise in sensor-based sorting technology or the operation of MR recycling sorting plants.
• Proven experience in selling large capital equipment, navigating long project sales cycles, and handling technical equipment sales.
• Demonstrated ability to thrive in an international environment with diverse cultural backgrounds.
• Excellent communication skills in English and German
• A track record of successful contract negotiation, paired with exceptional listening and communication skills, underpinned by an analytical approach.
• Willingness to travel locally and internationally, with up to 70% of time dedicated to travel.
• Strong self-organizational skills and the ability to perform under pressure.
• Proficiency in using the Office suite, particularly PowerPoint and Excel.

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