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Tomra




Tomra is hiring a Remote Serviceoptimierer im weltweiten Außendienst* - Österreich

Stellenbeschreibung

Dich erwartet ein hohes Maß an Selbstständigkeit, viel Verantwortung, ein tolles Remote-Team, vornehmlich Kundenbesuche in  Österreich, Schweiz und Süddeutschland. Sehr viel Kundenkontakt – kurz gesprochen – ein sehr abwechslungsreicher Job – es gibt jeden Tag etwas Neues.

Deine Aufgaben wären...

  • Außendiensteinsätze in und um Österreich
  • Warminbetriebnahme
  • Optimieren unserer Sortiersysteme & Prozesse
  • Erfüllen von Kunden-/Vertragsanforderungen 
  • Training von Kunden und Servicekollegen 

Qualifikationen

  • Bachelor/Master (Engineering) oder ein Studium im naturwissenschaftlichen Bereich, alternativ eine solide Ausbildung als Informatiker / Techniker / Elektriker / oder Ähnliches
  • Affinität für Computerprogramme & gesundes logisches Verständnis, um Zusammenhänge zu verstehen
  • Sehr gute Englischkenntnisse in Wort und Schrift
  • Ein gewisses Kommunikationstalent im Umgang mit Menschen – bei uns sind das Kunden
  • Du weißt, wie man IP-Adressen verstellt

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Tomra is hiring a Remote Servicetechniker im weltweiten Außendienst*

Stellenbeschreibung

Die Stelle kurz und knapp...

Dich erwartet ein hohes Maß an Selbstständigkeit, viel Verantwortung, ein tolles Remote-Team, viele Reisen in diverse Länder & Kulturen, sehr viel Kundenkontakt – kurz gesprochen – ein sehr abwechslungsreicher Job – es gibt jeden Tag etwas Neues. Langweilig ist anders.

Deine Aufgaben wären...

  • Außendiensteinsätze weltweit, meistens Europa 
  • Mechanische Installation, Kaltinbetriebnahme & Warminbetriebnahme unserer Sortiermaschinen
  • Mechanische Wartung & Reparatur der Maschinen 
  • Erfüllen von Kunden-/Vertragsanforderungen 
  • Training von Kunden und Servicekollegen 

Qualifikationen

  • Bachelor (Engineering), alternativ eine solide Ausbildung als Techniker / Elektriker / oder Ähnliches
  • Gesundes konstruktives Verständnis, um Zusammenhänge der Anlagenkomponenten zu verstehen
  • Sehr gute Englischkenntnisse in Wort und Schrift
  • Ein gewisses Kommunikationstalent im Umgang mit Menschen – bei uns sind dies die Kunden
  • Du weißt, wie man IP-Adressen verstellt

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Tomra is hiring a Remote Field Service Engineer / Optimizer* - Recycling for BeNeLu

Job Description

  • Field service work including commissioning, operation, testing, integration, optimization, maintenance, and repair predominantly for Recycling, but also tasks in other TOMRA Sorting business streams may occur.
  • Training of customer maintenance and service personnel on site as well as TSS Service Engineers or distribution partners/agents in-house.
  • Providing high-level technical phone support and field response for equipment and customer issues to individuals within and outside the organization.
  • Support to Sales and Project Management and striving for project acceptance.
  • Providing detailed field reports that are useful for the whole organization after every installation or technical intervention.
  • Commissioning and support for prototype and first serial production machines.
  • Close cooperation with application development/Testcenter when working on new materials or streams.

Qualifications

  • Excellent communication and facilitation skills with demonstrated ability to present complex technical information and issues in a user-friendly manner.
  • Fluent in spoken and written English.
  • Excellent technical problem-solving, troubleshooting, and follow-up skills.
  • Ability to relate to customers, their views, and issues, locally and in other countries and cultures.
  • Motivated individual with a passion for Engineering.
  • Ability to transform a self-detected or given problem into a final solution.
  • University or College studies in preferably Electrical Engineering or Waste Management, minimum Technician or engineering 3rd Level qualification required.
  • 3-5 years of "hands-on" experience in a B2B, Industrial Equipment support role.
  • Being self-motivated and having the proven capacity to fully complete tasks.
  • Advanced IT and network skills.
  • Full clean driving license essential.
  • Must be a team player.
  • Proficiency in other languages.
  • Basic knowledge in material science beneficial (e.g., differences in types of polymers, metals, or ores).
  • Basic knowledge in waste processing beneficial (e.g., different types of machines in a recycling plant, process understanding, …).
  • Willing to travel for at least 80 % of the time, based on a flexible schedule
  • Full clean driving license essential
  • Knowledge of recycling processes is a plus
  • You know how to change an IP address

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Tomra is hiring a Remote Field Service Engineer / Optimizer* - Recycling for Nordics

Job Description

  • Optimization, commissioning, performance tests, maintain and repair of sensor-based sorters in TOMRA’s Recycling installed base
  • Delivering exceptional customer experiences through top class communication and support using various mediums
  • Optimizing of the sorting systems / process by sample accounting and testing
  • Identifying opportunities to add value to our customers businesses through the introduction of complementary TOMRA products, solutions and services
  • Act as a conduit between our customer base and HQ by providing in market feedback so that we continuously look for opportunities to further delight our customers

Qualifications

  • Bachelor/Master (engineering) or an apprenticement as a computer scientist / technician / electrician / or similar
  • Affinity for computer programs, healthy logical understanding to understand contexts
  • A certain talent for communication when dealing with people - in our case these are customers
  • Socially outgoing, ability to handle stressful tasks
  • Fluent in verbal and written English
  • Fluent Dutch skills
  • Willing to travel for at least 80 % of the time, based on a flexible schedule
  • Full clean driving license essential
  • Knowledge of recycling processes is a plus
  • You know how to change an IP address

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Tomra is hiring a Remote Field Service Technician* Center-North East Spain (Zaragoza)

Job Description

At TOMRA, we are looking for a Field Service Engineer to join our team in Italy. As a key member, you will provide support to our diverse customer base in Italy. This role welcomes individuals of any gender identity and is ideal for those with an adventurous spirit, as it involves frequent travel, mainly domestically across Italy and occasional trips Portugal.

You will receive all the necessary training at our training center in Germany, as well as  practical experience in the field with the support of your experienced colleagues.

Your tasks

  • Installing, commissioning, maintaining, optimizing, and repairing sensor-based sorters at TOMRA Recycling installation bases.
  • Ensuring maximum performance of TOMRA sorting systems in the field, prioritizing customer satisfaction.
  • Delivering exceptional customer experiences through effective communication and support.
  • Optimizing sorting systems/processes through sampling and testing.
  • Identifying opportunities to add value to our customers' businesses by introducing complementary TOMRA products, solutions, and services.
  • Serving as a liaison between customers and Headquarters, gathering and providing market feedback to continuously improve customer service and identify new opportunities.

Qualifications

  • Completed secondary technical school (FP2) or higher with a specialization in electrician/electronics, automatics, industrial maintenance, or a related field.
  • Reside within approximately 200 km radius of Alicante's main airport.
  • Willingness to travel 80% or more within southeastern Spain and occasional trips to Portugal, with a flexible schedule.
  • Work experience in an industrial environment with a focus on on-site preventive and curative maintenance would be a big plus.
  • In-depth knowledge of electrical systems and troubleshooting.
  • Proficiency in computer programs, PC configuration, network structures.
  • A certain talent for communication when dealing with people - in our case these are customers.
  • Native in Spanish and proficient in English.
  • Full clean driving license required.
  • Knowledge of recycling processes is a plus.

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Tomra is hiring a Remote Field Service Engineer / Optimizer - Recycling for Nordics*

Job Description

  • Optimization, commissioning, performance tests, maintain and repair of sensor-based sorters in TOMRA’s Recycling installed base
  • Delivering exceptional customer experiences through top class communication and support using various mediums
  • Optimizing of the sorting systems / process by sample accounting and testing
  • Identifying opportunities to add value to our customers businesses through the introduction of complementary TOMRA products, solutions and services
  • Act as a conduit between our customer base and HQ by providing in market feedback so that we continuously look for opportunities to further delight our customers

Qualifications

  • Bachelor/Master (engineering) or an apprenticement as a computer scientist / technician / electrician / or similar
  • Affinity for computer programs, healthy logical understanding to understand contexts
  • A certain talent for communication when dealing with people - in our case these are customers
  • Socially outgoing, ability to handle stressful tasks
  • Fluent in verbal and written English
  • Fluent norwegian or swedish or finnish skills
  • Willing to travel for at least 80 % of the time, based on a flexible schedule
  • Full clean driving license essential
  • Knowledge of recycling processes is a plus
  • You know how to change an IP address

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Tomra is hiring a Remote Serviceoptimierer im Außendienst* - D-A-CH

Stellenbeschreibung

Dich erwartet ein hohes Maß an Selbstständigkeit, viel Verantwortung, ein tolles Remote-Team, viele Reisen in diverse Länder & Kulturen, sehr viel Kundenkontakt – kurz gesprochen – ein sehr abwechslungsreicher Job – es gibt jeden Tag etwas Neues.

Deine Aufgaben wären...

  • Außendiensteinsätze in der Region D-A-CH
  • Warminbetriebnahme
  • Optimieren unserer Sortiersysteme & Prozesse
  • Erfüllen von Kunden-/Vertragsanforderungen 
  • Training von Kunden und Servicekollegen 

Qualifikationen

  • Bachelor/Master (Engineering) oder ein Studium im naturwissenschaftlichen Bereich, alternativ eine solide Ausbildung als Informatiker / Techniker / Elektriker / oder Ähnliches
  • Affinität für Computerprogramme & gesundes logisches Verständnis, um Zusammenhänge zu verstehen
  • Sehr gute Englischkenntnisse in Wort und Schrift
  • Ein gewisses Kommunikationstalent im Umgang mit Menschen – bei uns sind das Kunden
  • Du weißt, wie man IP-Adressen verstellt

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Tomra is hiring a Remote Field Service Technician* (Southeast Spain)

Job Description

TOMRA is seeking a Field Service Engineerto join our team in Spain. As a key member, you will be responsible for providing support to our customers in the southeastern region of Spain. This role is ideal for those with an adventurous spirit, as there will be lots of travel, mainly domestic across southeastern region of Spain and occasional trips to Portugal.

You will receive all the necessary training at our training center in Germany, as well as  practical experience in the field with the support of your experienced colleagues.

Your tasks

  • Installing, commissioning, maintaining, optimizing, and repairing sensor-based sorters at TOMRA Recycling installation bases.
  • Ensuring maximum performance of TOMRA sorting systems in the field, prioritizing customer satisfaction.
  • Delivering exceptional customer experiences through effective communication and support.
  • Optimizing sorting systems/processes through sampling and testing.
  • Identifying opportunities to add value to our customers' businesses by introducing complementary TOMRA products, solutions, and services.
  • Serving as a liaison between customers and Headquarters, gathering and providing market feedback to continuously improve customer service and identify new opportunities.

Qualifications

  • Completed secondary technical school (FP2) or higher with a specialization in electrician/electronics, automatics, industrial maintenance, or a related field.
  • Reside within approximately 200 km radius of Alicante's main airport.
  • Willingness to travel 80% or more within southeastern Spain and occasional trips to Portugal, with a flexible schedule.
  • Work experience in an industrial environment with a focus on on-site preventive and curative maintenance would be a big plus.
  • In-depth knowledge of electrical systems and troubleshooting.
  • Proficiency in computer programs, PC configuration, network structures.
  • A certain talent for communication when dealing with people - in our case these are customers.
  • Native in Spanish and proficient in English.
  • Full clean driving license required.
  • Knowledge of recycling processes is a plus.

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Tomra is hiring a Remote Field Service Engineer* - BeNeLux - Recycling

Job Description

  • Installing, commissioning, maintaining, optimizing, and repairing sensor-based sorters at TOMRA Recycling installation bases.
  • Ensuring maximum performance of TOMRA sorting systems in the field, prioritizing customer satisfaction.
  • Delivering exceptional customer experiences through effective communication and support.
  • Optimizing sorting systems/processes through sampling and testing.
  • Identifying opportunities to add value to our customers' businesses by introducing complementary TOMRA products, solutions, and services.
  • Serving as a liaison between customers and Headquarters, gathering and providing market feedback to continuously improve customer service and identify new opportunities.

Qualifications

  • Vocational education and training (VET) in electricity or electronics / computer science / or similar
  • 2-3 years work experience in industrial environment
  • In-depth knowledge of electrical systems and troubleshooting
  • Being self-motivated and having the proven capacity to fully complete tasks
  • Advanced IT and network skills
  • Affinity for computer programs, healthy logical understanding to understand contexts
  • A certain talent for communication when dealing with people - in our case these are customers
  • Socially outgoing, ability to handle stressful tasks
  • Fluent in verbal and written English
  • Willing to travel for at least 80 % of the time, based on a flexible schedule
  • Full clean driving license essential
  • Knowledge of recycling processes is a plus

 

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3d

Field Service Engineer* - (France)

TomraSALON DE PROVENCE, France, Remote

Tomra is hiring a Remote Field Service Engineer* - (France)

Job Description

  • Installing, commissioning, maintaining, optimizing, and repairing sensor-based sorters at TOMRA Recycling installation bases.
  • Ensuring maximum performance of TOMRA sorting systems in the field, prioritizing customer satisfaction.
  • Delivering exceptional customer experiences through effective communication and support.
  • Optimizing sorting systems/processes through sampling and testing.
  • Identifying opportunities to add value to our customers' businesses by introducing complementary TOMRA products, solutions, and services.
  • Serving as a liaison between customers and Headquarters, gathering and providing market feedback to continuously improve customer service and identify new opportunities.

Qualifications

  • Technical training at BAC+2 level (Electronics / Electro-technical / Automation / Industrial maintenance or similar); OR..
  • Relevant experience in on-site preventive and curative maintenance by supporting industry customers as a maintenance technician/specialist or service engineer;
  • Willingness to travel approximately 80% of the time, in France (with occasional international travels);
  • You have a valid car license;
  • You have a solid technical foundation, particularly in electricity (reading electrical diagrams and plans, API/PLC electrical automation);
  • You are at ease with computer programs / PC configuration;
  • You are fluent in French and English languages;
  • Ability to establish and maintain effective working relationships with clients, internal and external associates, and management.

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Tomra is hiring a Remote Field Service Engineer* Italy (Lombardia Piemonte)

Job Description

TOMRA is seeking a Field Service Engineerto join our team in Italy. As a key member, you will be responsible for providing support to our customers mainly in the North-West of Italy. This role is ideal for those with an adventurous spirit, as there will be lots of travel, mainly domestic across Italy and occasional trips abroad.

You will receive all the necessary training at our training center in Germany, as well as  practical experience in the field with the support of your experienced colleagues.

Your tasks

  • Installation, commissioning, maintenance, optimization and repair of sensor-based sorters at TOMRA Recycling installation bases.
  • Ensuring maximum performance of TOMRA sorting systems in the field.
  • Delivering exceptional customer experiences through effective communication and support.
  • Optimizing of the sorting systems / process by sampling and testing.
  • Identifying opportunities to add value to our customers businesses through the introduction of complementary TOMRA products, solutions and services.
  • Acting as a link between our customers and Head Quarters – collecting and providing feedback from the market so that we can continuously look for new opportunities for our customers.

Qualifications

  • Completed secondary technical school (FP2) or higher with a specialization in electrician/electronics, automatics, industrial maintenance, or a related field.
  • Reside within approximately 200 km radius of Milan area.
  • Willingness to travel 80% or more within Italy.
  • Work experience in an industrial environment with a focus on on-site preventive and curative maintenance would be a big plus.
  • In-depth knowledge of electrical systems and troubleshooting.
  • Proficiency in computer programs, PC configuration, network structures.
  • A certain talent for communication when dealing with people - in our case these are customers.
  • Native in Italian and proficient in English.
  • Full clean driving license required.
  • Knowledge of recycling processes is a plus.

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Tomra is hiring a Remote Field Service Engineer* (Metal Recycling) Italy

Job Description

TOMRA is seeking a Field Service Engineerto join our team in Italy. As a key member, you will be responsible for providing support to our customers in Italy. This role is ideal for those with an adventurous spirit, as there will be lots of travel, mainly domestic across Italy and occasional trips abroad.

You will receive all the necessary training at our training center in Germany, as well as  practical experience in the field with the support of your experienced colleagues.

Your tasks

  • Installation, commissioning, maintenance, optimization, and repair of sensor-based sorters at TOMRA Recycling installation bases.
  • Ensuring maximum performance of TOMRA sorting systems in the field.
  • Delivering exceptional customer experiences through effective communication and support.
  • Optimizing the sorting systems/process by sampling and testing.
  • Identifying opportunities to add value to our customers' businesses through the introduction of complementary TOMRA products, solutions, and services.
  • Acting as a link between our customers and Headquarters – collecting and providing feedback from the market so that we can continuously look for new opportunities for our customers.

Qualifications

  • Completed secondary technical school (FP2) or higher with a specialization in electrician/electronics, automatics, industrial maintenance, or a related field.
  • Reside within approximately 200 km radius of the Brescia area.
  • Willingness to travel 80% or more within Italy.
  • Work experience in an industrial environment with a focus on on-site preventive and curative maintenance would be a big plus.
  • In-depth knowledge of electrical systems, troubleshooting, and x-ray technology.
  • Proficiency in computer programs, PC configuration, network structures.
  • A certain talent for communication when dealing with people - in our case, these are customers.
  • Native in Italian and proficient in English.
  • Full clean driving license required.
  • Knowledge of the metal scrap business and recycling processes is a plus.

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Tomra is hiring a Remote Field Service Technician, Center-North East Spain (Zaragoza)

Job Description

TOMRA is seeking a Field Service Engineer to join our team in Spain. As a key member, you will be responsible for providing support to our customers in the southeastern region of Spain. This role is ideal for those with an adventurous spirit, as there will be lots of travel, mainly domestic across southeastern region of Spain and occasional trips to Portugal.

You will receive all the necessary training at our training center in Germany, as well as  practical experience in the field with the support of your experienced colleagues.

Your tasks

  • Installation, commissioning, maintenance, optimization and repair of sensor-based sorters at TOMRA Recycling installation bases.
  • Ensuring maximum performance of TOMRA sorting systems in the field.
  • Delivering exceptional customer experiences through effective communication and support.
  • Optimizing of the sorting systems / process by sampling and testing.
  • Identifying opportunities to add value to our customers businesses through the introduction of complementary TOMRA products, solutions and services.
  • Acting as a link between our customers and Head Quarters – collecting and providing feedback from the market so that we can continuously look for new opportunities for our customers.

Qualifications

  • Completed secondary technical school (FP2) or higher with a specialization in electrician/electronics, automatics, industrial maintenance, or a related field.
  • Reside within approximately 200 km radius of Alicante's main airport.
  • Willingness to travel 80% or more within southeastern Spain and occasional trips to Portugal, with a flexible schedule.
  • Work experience in an industrial environment with a focus on on-site preventive and curative maintenance would be a big plus.
  • In-depth knowledge of electrical systems and troubleshooting.
  • Proficiency in computer programs, PC configuration, network structures.
  • A certain talent for communication when dealing with people - in our case these are customers.
  • Native in Spanish and proficient in English.
  • Full clean driving license required.
  • Knowledge of recycling processes is a plus.

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Tomra is hiring a Remote Area Sales Manager

Job Description

As an Area Sales Manager at TOMRA Food, your primary mission is to drive the growth of our business in the South East of the US, covering states such as Florida, Georgia, South Carolina, and Alabama, by overseeing and optimizing sales operations within your designated area. You will be a key contributor to our company's success, responsible for building and maintaining strong customer relationships, achieving sales targets, and promoting TOMRA Food's solutions in the food processing industry.

Primary Job Functions

  • Manage sales territory with ambitious targets: Responsible for achieving sales targets and ensuring customer satisfaction.
  • Full sales process ownership: From prospecting to closing deals and hand-off to project delivery teams.
  • Utilize existing and new customer base: Sales will come from existing and new customers, maintaining market share.
  • CRM management and forecasting: Accurate recording of inquiries, monthly, quarterly, and annual sales forecasting.
  • Consultative sales approach: Deep customer relationships, understanding business models, and offering high-tech solutions.
  • Voice of the customer: Listen to customer needs, and highlight opportunities for future development.
  • Market intelligence and marketing: Provide local market insights, plan trade shows, social media content, and other promotional activities to support branding and growth.

Qualifications

About you: 

  • Bachelor's degree in Mechanical, Industrial, Manufacturing, or Electrical Engineering. Alternatively, a degree in Business, Economics, Agricultural, or Engineering.
  • 5-10 years of experience in selling large capital industrial equipment.

  • Strong leadership skills and experience managing teams.

  • Excellent communication skills, both written and verbal in English.

  • Ability to think analytically and strategically.

  • Proficiency in sales software and CRM systems.

  • Knowledge of the industry, market trends, and a strong network within regional food categories, especially in the food processing sector, is preferred.

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Tomra is hiring a Remote Customer Service Coordinator*

Job Description

Working from the Lakewood, CO office, as a Customer Service Coordinator, you will play a crucial role in developing and maintaining positive customer relations. Your responsibilities will include responding to customer inquiries, providing administrative support to the Service Team, and ensuring efficient coordination with internal functions to meet customer needs.

Key Responsibilities:

Customer Relations:

  • Respond promptly and professionally to customer quotes, orders, and service requests via phone and email.
  • Cultivate strong relationships with potential clients, understanding their needs, and addressing concerns effectively.

Team Support:

  • Assist field service personnel in acquiring materials, documentation, and work orders for scheduled activities.
  • Validate post-service completion details, resolving any inconsistencies before customer invoicing.
  • Monitor and expedite spare parts orders to guarantee on-time delivery.

Collaboration:

  • Collaborate with internal stakeholders across Supply Chain, Technical Support, Commercial Services, Shipping, and Finance teams.
  • Showcase expertise in the quote and order system processes.

Safety, Quality, and Compliance:

  • Promote a "Safety First" culture.
  • Ensure adherence to safety and quality across operations.
  • Ensure compliance with policies and procedures.

Organization:

  • Complete administrative tasks accurately and in a timely manner.
  • Support effective communication and provide constructive feedback.
  • Support the overall organizational vision, values, and culture.

Qualifications

  • Minimum 3 years of experience in a customer service or operations role.
  • An advanced diploma in a relevant field is strongly preferred; equivalent experience will be considered.
  • Proficiency in ERP systems is essential.
  • Familiarity with CRM systems is preferred, but not mandatory.
  • Experience in identifying technical components is advantageous.
  • Spanish and other language skills are a plus.

Skills/Abilities:

  • Detail-oriented with multitasking capabilities.
  • Critical-thinking and problem-solving skills.
  • Adaptability and a willingness to learn new skills.
  • Strong organizational skills with a focus on fast and accurate turnaround times.
  • Excellent written and verbal communication skills.
  • Team-oriented mindset with a passion for service-oriented work.

Physical Requirements

  • Ability to sit for long periods of time
  • Ability to lift 5 – 10 lbs

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17d

Area Sales Manager - UK

TomraBirmingham, United Kingdom, Remote

Tomra is hiring a Remote Area Sales Manager - UK

Job Description

Join our dynamic TOMRA Food Sales team as an Area Sales Manager responsible for the UK region, reporting directly to the Sales Manager, North Europe. Your role is pivotal in delivering exceptional customer experiences, aligned with our core values, processes and principles.

Role and Responsibilities:

  • Collaborate closely with the TOMRA team to ensure seamless customer experiences and contribute to the continuous improvement of our processes.
  • Gain a comprehensive understanding of market dynamics and TOMRA's market position to identify opportunities for business growth.
  • Take ownership of acquiring new business within the designated market territory.
  • Act as a trusted advisor to customers, employing a consultative sales approach to identify their needs and deliver tailored solutions.
  • Engage in proactive planning, research, and ongoing learning to stay abreast of TOMRA technology advancements, competitive landscapes, industry trends, and customer preferences.
  • Implement structured sales planning processes to drive efficiency and effectiveness in achieving sales targets.
  • Regularly engage with customers, cultivating opportunities, and maintaining a robust pipeline of projects while ensuring successful conversion of leads into orders.
  • Demonstrate a commitment to achieving results and drive success in every aspect of your role.
  • Facilitate seamless handovers to Sales Administration, Pre-sales Engineering, and Customer Project Management teams to ensure continuity and quality throughout the sales process.
  • Promote TOMRA's brand and fostering customer satisfaction through exemplary service and support.
  • Collaborate with Pre-sales Engineering to facilitate the transfer of comprehensive product and process information from customers, while providing valuable feedback to enhance product offerings and customer engagement.
  • Execute sales plans, managing agent relationships, and effectively overseeing pipeline management initiatives.
  • Provide constructive feedback and support to colleagues to foster their professional growth and development.

Qualifications

About You:

  • Possess a higher technical, commercial or industrial engineering qualification.
  • Down-to-earth and transparent communicator.
  • Proficient in analytical thinking and able to implement structured approaches to problem-solving.
  • Strong networker, with the ability to communicate effectively at all organisational levels.
  • Results oriented and keen to adapt in response to evolving market demands.
  • Previous experience in selling large capital equipment.
  • Familiarity with navigating long project sales cycles.
  • Willing and able to travel up to 50% of the time.
  • Experience in the capital goods and food industry sectors is highly advantageous.

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+30d

Customer Project Manager - EMEA*

TomraMülheim-Kärlich, Germany, Remote

Tomra is hiring a Remote Customer Project Manager - EMEA*

Job Description

Your responsibilities will include:

  • Managing of Projects in Metal and Waste Recycling according to applicable procedures (Check of Input from Sales, Check of contract details (review), Internal project coordination (PSR) by using relevant software, ERP system (IFS) etc., Interface clearance with internal and external customers, achievement of customer acceptance, monitor including payments
  • Distribute project closed report and post calculation of costs
  • Build up and maintain reliable relations with our customers to solve problems
  • Technical consulting work for customer and Sales in case of complex plant design
  • Support the sales team
  • Responsible for Successful project execution including project costs and timing to the satisfaction of our customers
  • Process continuous improvements within area of responsibility

Qualifications

We are looking for someone with the following profile:

  • Being self-motivated and having the proven capacity to fully complete tasks
  • Excellent level of Coordination and organization skills
  • The ability to speak fluent French and English is essential
  • Good IT and network skills
  • Business experience in support function
  • Ability to read drawings
  • Good communication skills both verbally as in writing
  • Technical education and knowledge
  • Very good problem-solving skills
  • Willingness to travel abroad
  • Ability to relate to local customers, their views and issues (preferably experience in the local culture)
  • Lives in France close to an airport or in Germany close to Koblenz

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Tomra is hiring a Remote Field Service Engineer - BeNeLux - Recycling (m/w/d)*

Job Description

  • Installing, commissioning, optimize, performance tests, maintain and repair of sensor-based sorters in TOMRA’s Recycling install base
  • Delivering exceptional customer experiences through top class communication and support using various mediums
  • Optimizing of the sorting systems / process by sample accounting and testing
  • Identifying opportunities to add value to our customers businesses through the introduction of complementary TOMRA products, solutions and services
  • Act as a conduit between our customer base and HQ by providing in market feedback so that we continuously look for opportunities to further delight our customers

Qualifications

  • Vocational education and training (VET) in electricity or electronics / computer science / or similar
  • 2-3 years work experience in industrial environment
  • In-depth knowledge of electrical systems and troubleshooting
  • Being self-motivated and having the proven capacity to fully complete tasks
  • Advanced IT and network skills
  • Affinity for computer programs, healthy logical understanding to understand contexts
  • A certain talent for communication when dealing with people - in our case these are customers
  • Socially outgoing, ability to handle stressful tasks
  • Fluent in verbal and written English
  • Willing to travel for at least 80 % of the time, based on a flexible schedule
  • Full clean driving license essential
  • Knowledge of recycling processes is a plus

 

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Tomra is hiring a Remote Serviceoptimierer im weltweiten Außendienst - Österreich (m/w/d)*

Stellenbeschreibung

Dich erwartet ein hohes Maß an Selbstständigkeit, viel Verantwortung, ein tolles Remote-Team, viele Reisen in diverse Länder & Kulturen, sehr viel Kundenkontakt – kurz gesprochen – ein sehr abwechslungsreicher Job – es gibt jeden Tag etwas Neues.

Deine Aufgaben wären...

  • Außendiensteinsätze weltweit, meistens Europa
  • Warminbetriebnahme
  • Optimieren unserer Sortiersysteme & Prozesse
  • Erfüllen von Kunden-/Vertragsanforderungen 
  • Training von Kunden und Servicekollegen 

Qualifikationen

  • Bachelor/Master (Engineering) oder ein Studium im naturwissenschaftlichen Bereich, alternativ eine solide Ausbildung als Informatiker / Techniker / Elektriker / oder Ähnliches
  • Affinität für Computerprogramme & gesundes logisches Verständnis, um Zusammenhänge zu verstehen
  • Sehr gute Englischkenntnisse in Wort und Schrift
  • Ein gewisses Kommunikationstalent im Umgang mit Menschen – bei uns sind das Kunden
  • Du weißt, wie man IP-Adressen verstellt

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Tomra is hiring a Remote Serviceoptimierer im Außendienst - D-A-CH (m/w/d)*

Stellenbeschreibung

Dich erwartet ein hohes Maß an Selbstständigkeit, viel Verantwortung, ein tolles Remote-Team, viele Reisen in diverse Länder & Kulturen, sehr viel Kundenkontakt – kurz gesprochen – ein sehr abwechslungsreicher Job – es gibt jeden Tag etwas Neues.

Deine Aufgaben wären...

  • Außendiensteinsätze in der Region D-A-CH
  • Warminbetriebnahme
  • Optimieren unserer Sortiersysteme & Prozesse
  • Erfüllen von Kunden-/Vertragsanforderungen 
  • Training von Kunden und Servicekollegen 

Qualifikationen

  • Bachelor/Master (Engineering) oder ein Studium im naturwissenschaftlichen Bereich, alternativ eine solide Ausbildung als Informatiker / Techniker / Elektriker / oder Ähnliches
  • Affinität für Computerprogramme & gesundes logisches Verständnis, um Zusammenhänge zu verstehen
  • Sehr gute Englischkenntnisse in Wort und Schrift
  • Ein gewisses Kommunikationstalent im Umgang mit Menschen – bei uns sind das Kunden
  • Du weißt, wie man IP-Adressen verstellt

See more jobs at Tomra

Apply for this job